Instagram Customer Care

Updated on Saturday, 7 January 2023 - 12:12pm

Organization:

instagram.com

Website:

Official Website

Important Links

App

Install App

Office Locations

Menlo Park, CA, US (HQ) 1 Hacker Way.
New York, NY, US 770 Broadway.
San Francisco, CA, US 181 Fremont Street,
181 Fremont St, San Francisco .

Comments

Sun, 14/11/2021 - 4:50pm — Deepak salunke (not verified)

black my account

please help me my Instagram account has been disabled due to violeting community guidelines and I apologise for that. But please recover my Instagram id I am requesting you..I hope you will respond soon
Account name - Deepak salunke

Sun, 14/11/2021 - 3:02pm — Narayan Prasad Behera (not verified)

Instagram account is disabled

Dear instagram team
My instagram account is disabled and not able to login showing error my instagram account disable due to violating terms and conditions. I didn't violate any terms and condition i think it was mistake by you so kindly restore my account.

My Instagram account details :-

Username:- narayanprasadbehera2001

Full name :- Narayan Prasad Behera
Resister mobile no :- ******9085
Resister email.com

Sat, 13/11/2021 - 3:42pm — swasthik m (not verified)

in my account messanger is not updated and i cant reply

please solve my issue is i cannot send my replay message so i have an issue with it and my messanger is not updated i requesting to solve solve my issue

Fri, 12/11/2021 - 10:41pm — Sahil (not verified)

My Instagram account has been disabled

Dear instagram

I don't know how my account got disabled? But till date i have not violation any rule of instagram. I have a lot of memories associated with instagram account. Please instagram be returned to my account i assure you that i will not make any such mistake in the future which violates the rule of instagram.please you will be returned my instagram account

Id - badboy_2233hh
Gmail- sc2482173 [at] gmail [dot] com

Thu, 11/11/2021 - 8:13pm — Yogesh devrav kale (not verified)

Instagram account remov disable

Thu, 11/11/2021 - 7:23pm — Aditi Rana (not verified)

My instagram recover please

Sir please recover my account it has been diabled by the instagram plzz resolve this issue as soon as possible

Wed, 10/11/2021 - 1:12pm — Dinesh Kumar (not verified)

Restore my account - din3sh_kum4r

Sir/Maam,
Please help me my Instagram account (din3sh_kum4r) has been disabled showing“user not found” due to violeting community guidelines, I dont know what happend or what I did wrong But I apologise for that (if any mistake or I have done something wrong).

I have a lot of memories associated with instagram account. I assure you that I will not make any such mistake in the future which violates the rule of instagram.
Please recover my Instagram ID I am requesting you.

Wed, 10/11/2021 - 12:04pm — Anonymous (not verified)

I can't regain my instagram account

I can't regain my instagram account i only remember the username please help me to get to my account

Tue, 09/11/2021 - 5:35pm — parth jani (not verified)

my account was disabled

Tue, 09/11/2021 - 8:31am — Soumen paul (not verified)

My Instagram id got disabled

Hi,
My Instagram id has been disabled.I don't know how.I am using this app for 2 years but suddenly from 7/11/2021 I am unable to use this app.An error has come that "Couldn't refresh feed".I am requesting please enable my I'd.My Instagram id is "itssoumenonly4u"

Mon, 08/11/2021 - 11:56pm — aishwarya raj (not verified)

my account has been disabled

my insta account whose username is aishwarya_raj_sahay has been disabled and i come to know it be becoz of voilating rules but i have not voilated any rules so please recover my id.Take the action as soon as possible.

Mon, 08/11/2021 - 4:56pm — Upendra singh Rathore (not verified)

My Instagram account Disable

Hi instagram . My Instagram account has been disabled by mistake i did not violated any community guidelines please check your system

Mon, 08/11/2021 - 10:39am — Ritik Nandan (not verified)

Account disabled for no reason

My Instagram account has been disabled for no apparent reason. Please help me retrieve my account as I have done no wrong and I have not been intimated about any wrongdoing by Instagram. I request you to return my account to me. Thank you

Wed, 01/12/2021 - 6:44pm — Mohd Fasih (not verified)

Disabled

Dear sir,
My Instagram account has been disabled.
Please activate my account
Please re-active my account
Username-fake_creation1
It's a humble request to you sir.
Thanks.

Sun, 07/11/2021 - 4:25pm — Mohit gupta (not verified)

Recover my instagram account- Mohitgupta1616

My account was disabled in august for 30 days by instagram. till date it is not recover yet. So its my request to recover my account because i haven't violate any instagram terms and condition. And there are so many memories which i cant recover.

Tue, 07/12/2021 - 9:02pm — Raj Gaikwad (not verified)

Recover my instagram account

Please instagram team recover my instagram account rajgaikwad_official_1103

Sun, 07/11/2021 - 1:54pm — Gaurav Dev Trikha (not verified)

Please share the backup code

Hi Team,

Please share the backup or recovery code as I am not able to access the authentication code.

Userid: iamgauravdt
Email : gauravmriu [at] gmail [dot] com
Phone- 958XXX8725

Sun, 07/11/2021 - 6:12am — Pravin rajput (not verified)

My disabled

Sir please help me my account Instagram has been disabled due to violeting community guidelines and I apologise for that but please recover my account my Instagram id is pravin_rajput123

Sat, 06/11/2021 - 7:34pm — Aman kumar Tanwar (not verified)

Instagram nahi chal raha hai

Meri Instagram Id par face look ka liya aa raha tha maine vo 2-3 bar kiya uska server fail ho raha tha fir uska bad bas ab mai Instagram app ko On karta hu too bas ya likha hua aa raha hai could not refresh feed
Bus ya hee likha aa raha hai aur mera Instagram id nahi chal pa rahi hai

Fri, 05/11/2021 - 1:34pm — Sahil (not verified)

My Instagram has been disabled

Dear instagram

Username - badboy_2233hh

Thu, 04/11/2021 - 11:42pm — Sahil (not verified)

My Instagram account has been disabled

Id- badboy_2233hh
gmail-sc2482173 [at] gmail [dot] com

Mon, 03/01/2022 - 3:19pm — Bilal (not verified)

My account hacked pls my recover account

Mera account kisi ne hack kr lia h usko wapis Lena h kasa le

Thu, 04/11/2021 - 2:41pm — Sunita (not verified)

Not posted yet try again later

Dear instagram

Please solve my problem
Not posted yet try again later problem coming on my Instagram account since last week I also reported but the problem isn't solved. And I also emailed to instagram but the problem is not solved .

Thanks
Accounts- bts.official_reels_

Sun, 28/11/2021 - 5:45pm — Sangram Singh (not verified)

Meri instagram ID nahi khul rahi hai

Meri instagram ID kisi ne hack kar diya or email id bhi change kar diya I'd bhi login bhi nahi ho rahi hai please help

Thu, 04/11/2021 - 12:25am — Hasan Chawdhury (not verified)

Sorry, this page is not available.

Dear Instagram community, Sorry, this page is not available in two of my three Instagram IDs. In this case, I seek your sincere help.
Please activate my IDs.

Thu, 04/11/2021 - 12:23am — Sophia Duvris (not verified)

Help my instagram account has been deactivated without a warning

My account isn’t letting me long in. It’s saying I need a confirmation code that is suppose to send to my number but nothing is coming through on my number. Please help me I don’t know why my account as deactivated or if it even is. Also everytime I try to get it back It says i need a code but it’s not even sending the code to my number !! i’m so stressed

Wed, 03/11/2021 - 12:09pm — Anonymous (not verified)

My acc got hacked and disabled

My account got hacked and now it got disabled. This account is very important as it helps me connect to all the friends.

Tue, 02/11/2021 - 4:05pm — Anonymous (not verified)

Instagram actions blocked

Hello this is to let you know that my Instagram actions have been unfairly blocked temporarily and even though it's supposed to be over today, it is not. Can something be done about it?

Mon, 01/11/2021 - 12:20am — Khanday__faixan (not verified)

Sir please help me my

Sir please help me my Instagram account has been disabled due to violeting community guidelines and I apologise for that. But please recover my Instagram id I am requesting you..I hope you will respond soon

Sun, 31/10/2021 - 3:19pm — Sahil (not verified)

My Instagram account has been disabled

Id- badboy_2233hh
gmail-sc2482173 [at] gmail [dot] com

Sun, 31/10/2021 - 1:29pm — Himani Bisen (not verified)

Do not get me security code

Sir mera Phone lost ho gya hai so Mai dusre New Phone me apna instagram open kr rhi hu to mujhe security codes nhi mil rha
Merr instagram me two factors authonication on hai so please instagram solve my problem
Because meree instagram me meri original pic's hai

Sat, 30/10/2021 - 10:58pm — Arsalan ansari (not verified)

Recover my account

Sub: Recover my Instagram account
Respected sir
I am Arsalan Ansari i have been using your Instagram account for 6 months.My account is now deleted finally i requested to recover my account as soon as possible.
Thank you.

Fri, 26/11/2021 - 10:33am — Palak saxena (not verified)

Please #instagram my account

Please #instagram my account return sir please please emadatly

Sat, 30/10/2021 - 11:26am — Darshan Thakor (not verified)

Account disable please activate this account @royal_thakor1111

Hello Team Instagram,
Myself Darshan thakor real owner of the account @royal_thakor1111.Recently i have seen a message on my instagram login page that my account has been blocked or deactivated. Sir if i have done any mistake against your community guidelines then please forgive me and i will take care of it in my near future but although i have rechecked that my account is deactivated by mistake. Please help me to get out from this problem. I shall be highly grateful for you.

Fri, 29/10/2021 - 7:46pm — Arshsidhu (not verified)

Account recovery

Instagram ,

please recover my account

.I don't know the password of my account

and it's not forgetting with Facebook

and phone number also .you are not

sending recovery link me .

My username is @sidhuarsh0

Please return my account .

Fri, 29/10/2021 - 5:15pm — Anonymous (not verified)

Please help me. My instagram

Please help me. My instagram account has been disabled .please recover my instagram id l am request for you

My instagram id : _rebbel__boy_____
Please help me. My instagram account has been disabled .please recover my instagram id l am request for you

My instagram id : kartik_.xviii

Fri, 29/10/2021 - 12:55pm — Praveen (not verified)

Story problem

When you put a photo story in the story option on Instagram, the photo only comes halfway. Can't put any photo or story.

Thu, 28/10/2021 - 9:30am — Raj pathak (not verified)

Disabled my account

Dear team,
Please help me to login my account as yesterday I was temporarily disabled my account due to some reason but when I go to login my account it requires recovery code through authentication app but I not set up manually authentication app it requires backup codes but that are not with me please please team help me to login
My Instagram I'd :-@phantom__2.0
My register mobile no is
My register email I'd is:-rajdeeppathak222 [at] gmail [dot] com
And I hope you will reply me soon so that I can login back to my account thanks sir

Wed, 27/10/2021 - 11:01pm — Rehan (not verified)

Disabled

My account was disabled due to some against of the guide line of the instagram so my account was disable without any warning as I was not aware of the guide lines so it is a humble a request of my to return my account as it was my important account so pls help me to get my account as soon as possible

Wed, 27/10/2021 - 3:12pm — Lucky (not verified)

I requested to please enable my Instagram account.

Tue, 26/10/2021 - 10:01am — Deepak sheokand (not verified)

Instagram Account Activate

Sir I don't no how my account was disabled please activate my account sir please I have important contact.
I had tried others ways to contact you but I can't receive any feedback over there.
Thank you
Waiting for some positive feedback
My Name is Deepak Sheokand
Mobile No. 98962****7
My Instagram username jaat_09211

Tue, 26/10/2021 - 6:55am — Babban verma (not verified)

Mera account open nhi ho rha hai

Respected sir/mam

मैंने अपना पुराना फोन खो दिया है और मैं अपने इंस्टाग्राम अकाउंट में लॉग इन नहीं कर पा रहा हूं क्योंकि मुझे पासवर्ड याद नहीं है। जब मैं पासवर्ड भूलने की कोशिश करता हूं, तो यह कहता है कि उन्होंने मेरे पुराने ई पर एक लिंक भेजा है। लेकिन मेरे पास पुराना ईमेल नहीं है मेरे पास पुराना नम्बर है लेकिन उस पर लिंक नहीं जा रहा है

Username. babban__verma

Sun, 24/10/2021 - 3:08pm — Amit daftari (not verified)

Restore my account

Thu, 13/01/2022 - 3:34pm — Nehakaushik (not verified)

Restore my account

Sir plz my account hass been disabled but recover plz sir

Fri, 19/11/2021 - 11:14am — Innocent_killer_venkatesh (not verified)

Confirm selfie problem

My account is not opening couldn't refresh feed.
confirm your information using the Instagram app to try to get Beck your account

Wed, 17/11/2021 - 11:28am — Pranjal saxena (not verified)

Profile lock confirm your info

Hi Team,

I do not why my instagram got locked and asked me for video verification but by mistakenly i removed that video verification part because i thought that might be a bug.could you please help me to reach out to that part again so it would be a great help from your end and please try to unlock my account again.its tpp inportant for me.

I do not for what purpose my profile got locked but in future i ll probably will not do any such kind of things by which i ll face these things again.

Thanks,
Pranjal.

Tue, 16/11/2021 - 5:21pm — Supriya_hbl (not verified)

When I log in to my instagram account an unexpected error is com

Dear
Instagram team

Dear sir, please check my Instagram account when I'm log in to the my Instagram account the couldn't refresh feed and an unexpected error will be coming please solve this problem. I hope please.
Thanking you,
Supriy_hbl

Tue, 16/11/2021 - 2:30pm — Tanmay Maheshwari (not verified)

Help recover my insta ID

My account was hacked and is disabled dur to violation of community guidelines....the post is not uploaded by me...plz help me regain my account

Tue, 14/12/2021 - 10:51am — Anonymous (not verified)

Hi , have you got any

Hi , have you got any solution for this issue

Thu, 06/01/2022 - 4:57pm — Shashikant (not verified)

I want to recover my account...

I have troouble to login my instgram login.
My account is hacked.
I want to recover my account.
Please help!!

Mon, 08/11/2021 - 5:52pm — Simran (not verified)

My account is compromised is not working

My Instagram account
I’d -simransharma6390
Is disabled and I am forgetting my password that’s why I am able to use my account it’s show that my account is compromised because of violating community guidelines please resolve this as soon as possible

Mon, 08/11/2021 - 10:17am — Dileep patidar (not verified)

Report

Sir plz help me my Instagram account has been disabled due to voleting community guidelines and I apologise for that. But plz recover my Instagram I am requesting you .I hope you respond soon

Sat, 06/11/2021 - 4:44pm — G avinash (not verified)

My account is hack

Sir please help me my Instagram account has been hack disabled due to violeting community guidelines and I apologise for that. But please recover my Instagram id I am requesting you..I hope you will respond soon

Mon, 22/11/2021 - 2:06pm — Saurav bhasin (not verified)

My Instagram account has been hacked.

Sir. My Instagram account has been hacked by a unknown user now he is demanding for my credit card details or bitcoin... He has changed my all details like username, gmail account and mobile no... I want to get back my Instagram .... This is questions of my privacy and data ... Plzz sir take an action against the that user ...
That suspicious username on Instagram is ...
Username-lowkalisoenes

Sat, 06/11/2021 - 3:42pm — Shivam Tiwari (not verified)

Please reply brother I am

Please reply brother I am also facing the same issue now. Was your account not further disabled?

Mon, 01/11/2021 - 9:05pm — jannatzubair (not verified)

My account disabled issue my account please help me

Pls activate my Instagram account as it is very needfull to me. I humbly request that i will not break the rules of Instagram.

Sun, 24/10/2021 - 1:21pm — Saurabh Singh chandel (not verified)

My Instagram account was disabled

Dear instagram

Wed, 03/11/2021 - 5:19pm — Adarsh A (not verified)

Recovery my account

Sryy by mistake u disabled my Instagram account plzz recovery my account

Wed, 03/11/2021 - 1:52pm — Rakshu R Rakshith Nayak (not verified)

My personal account was disabled

dear Instagram team
my facebook account has been disabled and the
main problem is i have linked my facebook account in Battle ground mobile india (BGMI) or other social media plateform, And I'm
sure my facebook account has not break your rules,
I think your system has made a mistake, Please
review my account again and reopen my facebook
account.
thankyou

Sun, 24/10/2021 - 11:47am — Shreya Rateria (not verified)

Two Factor Authentication

After changing my phone, I cannot recover my Instagram Account. I forgot the Duo Mobile Code and unable to recover it. Sent nails on Instagram's official mail. But no response. I have so may photos of the Account. Kindly switch off the two factor Authentication and give me my Account back.
My username: shreya_rateria
My gmail: shreyarateria [at] gmail [dot] com

Wed, 10/11/2021 - 9:37pm — Harneet Kaur (not verified)

Instagram Email

Hello there,
I am facing the same issue. Can you please tell me the official email of Instagram?
Also please let me know if your problem is resolved ... if yes then how it was resolved ??

Sun, 24/10/2021 - 11:19am — Kunallamba_ (not verified)

Instagram locked

ir please help me my Instagram account has been disabled due to violeting community guidelines and I apologise for that. But please recover my Instagram id I am requesting you..I hope you will respond soon
Account name - kunallamba_

Sat, 23/10/2021 - 1:14pm — Anas. A (not verified)

Account disabled

Please help me. My instagram account has been disabled .please recover my instagram id l am request for you

My instagram id : _rebbel__boy_____

Sun, 14/11/2021 - 11:34pm — nisha shedge (not verified)

Instagram disabled

My Instagram account is disabled. I forgot password and also removed email Id. So I can't retrieve password. And because of two factor authentication I can't retrieve my account. Please there is so many photos and videos of mine in my account. Please help me to get my account access back.

My username :- nisha_shedge_

Thu, 11/11/2021 - 7:15pm — Souhita das (not verified)

My account was disabled

My account was disabled I want recover my account pls help me it's very important for me

Fri, 22/10/2021 - 6:36pm — Deepak mourya (not verified)

My instagram account has been disabled plz recover my account

My account has been disabled mistakenly by instagram plz recover my account......

Fri, 19/11/2021 - 11:19am — Innocent_killer_venkatesh (not verified)

Confirm selfie problem

Confirm your in of on the app

Confirm your information using Instagram app to try to get Beck your account.

Confirm selfie

Sun, 31/10/2021 - 12:36pm — kingston_dennis (not verified)

Recover my account

i had been always logging in into my instagram account using facebook. But recently my account was compromised and i was asked to log in again and change password. Have tried logging in but it's not opening because my mobile number i registered with the account got lost. Can you help me recover it please.

Fri, 29/10/2021 - 2:27pm — Sachin Thakare (not verified)

My account recovery

Recovery my account sa.chin413

Fri, 22/10/2021 - 3:43pm — Anshika Singh (not verified)

I cant login into my Instagram account

I forgot my Instagram password. I didn't link my account with email or facebook and the password reset link is not coming via sms due to some security settings.please help me
Name :Anshika Singh
Insta ID: anshika_singh21_

Mon, 01/11/2021 - 9:58am — Sai Kumar Pilli (not verified)

tell me last password you

tell me last password you remembered

Thu, 21/10/2021 - 11:15am — Anuj Tiwari (not verified)

My Instagram account Disebald

Username- _iam_anuj_6111
Following- 149
Follower- 1059
Post- 83
Email- anujt722 [at] gmail [dot] com

Thu, 21/10/2021 - 10:34am — Shubham Vashist (not verified)

Instagram account banning

Sir your community banned my account bcz someone broke your restriction and violations. My account is hacked by someone other and he violated your guidelines.. Please release my account.. I request please release my account.
Follower-2940
Username- its_shubham_vashist

Thu, 21/10/2021 - 10:33am — Shubham Vashist (not verified)

Instagram account banning

Fri, 19/11/2021 - 1:01pm — Deepak Kumar (not verified)

My Instagram is has been Deactivated

Dear sir
I requested you pleas My Instagram account has been Disabled Without any reasun I am requesting pleasa my Instagram account has been Activated the account I am promise I am not against to Community Guidline Instagram account and Facebook account

Thu, 21/10/2021 - 1:18am — Suresh chaudary (not verified)

unknown network error occurred Instagram

Dear sir,
Please help me my account Instagram big pro pls sloved
Last 2 days Instagram off
Pls sir help me
My I'd Surya_chaudhary12

Wed, 20/10/2021 - 2:48pm — SUMANPATEL (not verified)

id not open regarding

You're Not Old Enough to Use Instagram
We need to delete your account because you said you were younger than 13. You can download your data so you have a copy of what you've shared on Instagram.

If you made a mistake, you can appeal this decision to let us know.

ID....SUMANPATEL6361

sir like what i have written above, the problem is coming while opening!

Tue, 19/10/2021 - 4:48pm — satish suthar (not verified)

my account has been disable

Dear instagram

username - @emiway_bantai_music

Tue, 19/10/2021 - 11:27am — Kanchan Korde (not verified)

Unable to login

I forgot my Instagram password. I didn't link my account with email or facebook and the password reset link is mot coming via sms due to some security settings.please help me.

Mon, 18/10/2021 - 11:35pm — Sahil (not verified)

I don't know how my account

Instagram Id - badboy_2233hh
Gmail-sc2482173 [at] gmail [dot] com

Mon, 18/10/2021 - 5:16pm — arshiya (not verified)

My profile got hacked

Few days ago my profile got hacked by some user. The person also changed mobile number and email address I guess that's why I'm unable to log in again using my information. I really need my account back because of my social links and conversations. And whosoever person is trying to imitate me before my friends. I need my account back to me.

Mon, 18/10/2021 - 1:26pm — Aishwarya Mahanta (not verified)

Recover my instagram account

Submitted by Aishwarya Mahanta (not verify) 18/10/2021 13:17pm

Instagram team ,

I can't login my instagram account because of the two factor authentication code it is my mistake actually my old phone is lost so I don't have any backup code I send you support request but I don't get any response I didn't get any backup code so please help me to recover my instagram account I can assume that you can recover my instagram account as soon as possible i can apologise once again that it is my mistake please help me to recover my instagram account.

My account details
Username - _aishwarya_5__
Followers - 1,402
Following - 1,583

Sun, 12/12/2021 - 9:03am — Baldev Lamba (not verified)

Instagram account restore

mera bhi account open nhi ho rha h plzz aap kuch btao na kese open kre usko

Mon, 18/10/2021 - 12:25pm — Heetesh solanki (not verified)

Please, recover my ID

I forget my Instagram password and lost my registered phone number and E mail I'd so please return my account
User name

Sun, 12/12/2021 - 10:21am — Pramodyadav (not verified)

Can't login Instagram

Sir,
my instagram account has logged out and i want to log in but password or registered mobile no and email has forgot so please return my account.

Username : pramod_0099_

Sat, 16/10/2021 - 4:35pm — Mushahid Quyoom (not verified)

Instagram account deactivated recovery

Dear Instagram my account has been deactivated by mistake by Instagram team. I don't violated any Instagram term from last 2 years. This account is very important for me . I have some school documents nd some memories in this account . This is very important for me. Sir I request you to review my account as soon as possible thanku

User name _ black_lover_363
Email _ mushahidpedhar09 [at] gmail [dot] com
Profile URL _ https://www.instagram.com/black_lover_363/

Sat, 16/10/2021 - 11:33am — Nishant Singh Mani (not verified)

Regarding restoring my Instagram account

Hi there! I don’t know how my Instagram account got disabled? I didn’t violated any of community guidelines. I have lot of memories with my Instagram account. So it’s my humble request to your team please recover/ restore my Instagram account.

Name : Nishant Singh Mani
Username: nishant_singh_mani
Location: New Delhi (India)

Sat, 16/10/2021 - 11:33am — Sanket sonvar (not verified)

Hacked instagram account

Hello,
Dear sir,
Please help me a recovered back my account
My account was hacked or compromised

Insta id. Aayushyatil_goshti
Email. Xyz960700 [at] gmail [dot] com
Mob. +918459××××73

Thu, 14/10/2021 - 2:00pm — Dwija Raval (not verified)

REGARDING MY ACCOUNT DISABLED BY INSTAGRAM

SIR
MY ACCOUNT IS DISABLED BY INSTAGRAM WITHOUT MY MISTAKE.I HAVE DONE ALL THE PROCEDURES TO GET MY ACCOUNT BACK BUT I GOT FAILURE ONLY. THIS IS CREATING TROUBLE FOR ME TO COMMUNICATE WITH FRIENDS AND SHARING MEMORIES.PLEASE TAKE STEP TOWARDS THIS ASAP.
NAME- DWIJA RAVAL
INSTA ID= dwija_raval_20

Thu, 14/10/2021 - 1:57pm — Pratibha Singh thakur (not verified)

Complaint for blocked account

I used an app for free follower in my my id. So you blocked my insta id. Now I cant unfollow anybody and not not liked any other person insta post. Pls solve my problm. You take back my followers and repare my id