Instagram Customer Care

Updated on Saturday, 7 January 2023 - 12:12pm

Organization:

instagram.com

Website:

Official Website

Important Links

App

Install App

Office Locations

Menlo Park, CA, US (HQ) 1 Hacker Way.
New York, NY, US 770 Broadway.
San Francisco, CA, US 181 Fremont Street,
181 Fremont St, San Francisco .

Comments

Tue, 01/09/2020 - 2:33pm — Pooja (not verified)

Please re open my account

Actually by mistakely my account permanent deleted pls re open my account my user id -. pikachu_1510

Fri, 21/08/2020 - 9:45pm — maru.sanjay (not verified)

forgot my password and chenj my mobile number dont receive link

Help me sir please

Sun, 14/06/2020 - 6:00pm — Abhishek radadiya (not verified)

I have quarries about my accounr coz u bannes my account. I dont have any idea about it and its done with my friend. So that i want clear that its mistke if u agree i m genuine person please solve this quarries

Sat, 22/08/2020 - 2:54pm — parushu_goud (not verified)

My insta account has been disabled

Plase recovery my insta account

Sat, 22/08/2020 - 2:51pm — parushu_goud (not verified)

My insta account has been disabled

Plase recovery my insta account

Sun, 02/08/2020 - 5:07pm — Saurabh jagtap (not verified)

Account disablility

I did somthing abusive on instagram thats why my account get block since 4months i request you to please do somthing i promise you i will never repeat this time of mistakes.

Thu, 30/07/2020 - 3:38pm — Praveen (not verified)

Not opened account

Account disabled

Sun, 14/06/2020 - 11:08am — Ravi Deval (not verified)

Chat (message) are not deleting

My chat with friend are showing by my name & I want delete it but it is not & when i try to delet it show that network request failed.pls try again letter

Sat, 01/08/2020 - 12:24pm — Suhas (not verified)

My Instagram account feeds are not refreshing

I don't know why my Instagram account feeds are not refreshing since two days I have reported about this on Instagram but I didn't get any reply from Instagram please do reply to my question. I want my Instagram as normal as before.

Sat, 13/06/2020 - 3:19pm — Anonymous (not verified)

Instagram

Plz help me my account was compromised

Mon, 03/08/2020 - 4:02pm — Anonymous (not verified)

varif cord not

dont have varif crod

Wed, 10/06/2020 - 1:53pm — Rakeshkumar Samantbhai Parmar (not verified)

Id awareness

Since few days, by using one id a girl has made freindship with me...
We became good feeinds..but still i have doubt on that id...i wanf to know mobile number of that id by which she logged in

Wed, 10/06/2020 - 1:52pm — Rakeshkumar Samantbhai Parmar (not verified)

Know about instagram stranger's id

Aince few days, by using one id a girl has made freindship with me...
We became good feeinds..but still i have doubt on that id...i wanf to know mobile number of that id by which she logged in

Sat, 06/06/2020 - 2:33pm — Mubarak pasha (not verified)

My account was disabled

My account was disabled today. And my account was private, I don't know why my account was disabled I did nothing wrong. Please activate my account.
Thankyou
Username-Mubarak9928
E-mail address: mubarakpasha0110 [at] gmail [dot] com

Regards
Mubarak pasha

Sun, 31/05/2020 - 8:02am — Shubham rai (not verified)

Following problem

When I follow any people on Instagram when I see a popup online main screen of action block my problem is people on Instagram I can't follow them please support me

Sat, 30/05/2020 - 5:45pm — Anshu Kumar (not verified)

My Instagram account is disabled

Hello Instagram team
My Instagram account is disabled for my mistake but I am say to insta team I m so sorry please I want to my Instagram account is back

Sat, 25/07/2020 - 2:27pm — DEEPAK rathour (not verified)

Action blocked instagram

Dear Instagram I am facing some problem that action blocked I am not able to like comment and follow from 4 weeks so I requested please solve this as soon as possible I humble request

Sat, 30/05/2020 - 3:50pm — Anshu Kumar (not verified)

My Instagram account is disabled

My account was disabled yesterday. And my account was private, I don't know why my account was disabled I did nothing wrong. Please activate my account.
Thankyou
Username-anshu_kumar9695
User email ID ashishkhinchi11018 [at] gmail [dot] com
Please help me for this my account back
Please help me

Tue, 11/08/2020 - 11:52pm — Apoorva (not verified)

Phished

My account has been phished.and my email id has also been change.but still i am able to get recovery code in my email id but still cant login to my instagram

Sat, 30/05/2020 - 8:17am — Yuvraj pandey (not verified)

My phone is not received any security code

My account is asking for security code
But any security code is not received by me
So please send it
My username- yuvrajpandey4

Sat, 30/05/2020 - 7:00am — Anonymous (not verified)

Security code not recieve my number

Plz help me sir..am Nishant Dhabe
User id:- _nishant_d_6
Security code not recieve my number how to login my account plz help me sir.

Tue, 07/07/2020 - 12:51pm — Varsha Shinde (not verified)

i have don't know my password and Miss my number

please help me get my account back
my mobile number and email was missing
my instagram account ID-varshashinde4125

Sat, 23/05/2020 - 11:39am — Mathurrohit (not verified)

Instagram

Hi Team,

My username is mathurrohit please help me to recover my account. I did not violate community guidelines, I was pranked by my friend. My Facebook was also linked with this account at least help me to recover my Facebook account. Both accounts are memories for me.

Sat, 23/05/2020 - 10:18am — LAVANYA AGARWAL (not verified)

Instagram name

Someone changed my Instagram name to do a prank and now Instagram,is,not letting me reset it. It is,causing a lot of problems for me. Please help me reset my Instagram name to the original name. Thank you

Thu, 09/07/2020 - 9:32am — Sainichhitar (not verified)

Instagram account active krna h wapis

Muje mera Instagram account active krna h mer se glti se wo delete ho gya please mera account wapis active kr do

Sun, 30/08/2020 - 9:26am — mahtab_sid (not verified)

Activate my account

Sir please activate my account again

Thu, 21/05/2020 - 11:22am — salu (not verified)

freezed tik tok id

Hello team tiktok,i think my account is freeze so please unfreeze my account,i'hv post so many videos but it dodn't get any likes so please help me and support me it freezes so please help me out to keep my account Sir mere video 30 ya 50 hi like or view aate h
My account @chhakra
my id like

Tue, 19/05/2020 - 12:02am — BHARAT (not verified)

Harressment by making fake I'd

Somebody makes my daughter fake I'd on Instagram and provide continuously her cell number to unknown persons to call and chat with her, she is harressed and upsets with this nonsnce uncertain problem , humble request to short out this problem immediately because we are reputed family in our society and this nonsense things make us very upset our family, request all of you team Instagram to help us immediately and Short out our problem,

Sun, 17/05/2020 - 4:10am — Danish gupta (not verified)

Two factor authorication code

Plse give me new two factor authorication code on my account or phone number

Fri, 15/05/2020 - 12:20pm — Mohit sharma (not verified)

Reactivate account

My account was disabled today.I don't know why my account was disabled I did nothing wrong. Please activate my account.
Thankyou
User:-im__mohitsharma

Mon, 11/05/2020 - 11:25am — Rakhi (not verified)

Plz disable permanent my account

Plz help respected n disable permanently my previous account actually I'm forget my Instagram password which linked by my old number. And now this number using by other person. I'm afraid if someone use this without my permission so plz disable that account

Mon, 11/05/2020 - 3:00am — Unnati Society (not verified)

Age appel issue

Good morning sir
This is Md.Nizamuddin user name - M.dnizamuddin
This DM is a request to kindly open my NGO account named -
Unnati.society with 650 followers and 10 following having 207 posts .
It happened 30/04 /2020 at 2:00PM I wasn't able to login my account , as I described first it's an NGO account , so there were 4 users from my team who entered the account frequently .
It's a request , please open my account because we had organised an online Talent Showcase competition for our followers whose result will be declared by tomorrow .

Kindly consider my request , I'll be so thankful of you .
We are having trouble to entered it by so . Please help us in getting out of this circumstance
It's been 13 days and I appeal every day. But there is no response from your side Sir, I request you to open my ID as soon as possible.

Sat, 09/05/2020 - 9:17pm — Akshay kumawat (not verified)

Music not working

Hello sir,
My instagram id is akshay8890855860. Music does not working on Instagram story.
Please give me any information for my instagram account.
Thanks

Wed, 05/08/2020 - 12:35pm — Vipsainishaab (not verified)

Story music

Sai my instragram id name @vipsainishaab in my id have a problam the story music was disable plize give me amy solition

Wed, 05/08/2020 - 12:29pm — Vipsainishaab (not verified)

Story music

Sai my instragram id name @vipsainishaab in my id have a problam the story music was disable plize give me amy solition

Sat, 09/05/2020 - 4:26pm — Gayan Prakash Singh (not verified)

My account is compromised

My Instagram account is compromised so resolve this immediately

Sat, 02/05/2020 - 11:49am — Mahendra (not verified)

My account was disabled

Sir my account is disabled
Please active my account
Usersname- Risky Jat Mahi Chaudhary
Userid- riskyjatmahichoudhary143

Wed, 29/04/2020 - 4:54pm — Vishal (not verified)

Recover my account

My instagram account disabled bymistake i am unable to open my account pls activate my account username kumarvishal04

Sun, 26/07/2020 - 10:05am — Rohini kalmegh (not verified)

Hack my account

Plz solve my problem

Sat, 25/04/2020 - 1:58pm — Dilshad Alam (not verified)

Account disabile bymistake

Most humbly and respectfully I beg to say that I'm Dilshad Alam my account is already exist on Facebook and Instagram but now my account is disable now due to volatile massage my friend was telling a video on insta but I don't know about that video that was against of term and conditions of Instagram if I know about that video I'll never do that but bymistake I'll send that video after sending that video my account is disable but I want to recover that account I'll never do this type of mistake promise sir never do that type of mistakes please recover my account please. I'm very thankful for that .my user name is dilshad7861.

Fri, 24/04/2020 - 9:13pm — Pankaj joshi (not verified)

english

Sir mera mgs send nhi Ho rhe he hr 2 din me instagram blocked bta rha he sir asa kyu help me

Sat, 11/04/2020 - 12:55pm — Aman verma (not verified)

My account has been disabled

My Instagram account has been disabled.someone has send me an inappropriate video and told me to share it to one of my frnd and after that my account has been disabled. I request you to please activate my account and i will not repeat it again.
Instagram username-vermaman14

Sat, 11/04/2020 - 11:31am — Amul gahlawat (not verified)

My account is disable

Hi Instagram my account is disable due to sending some wrong video by fault.I apologise for this and this is sent by fault. sir i am requesting you to activate shortly this is so much important for me. I am requesting you to activate it.
Thankyou
username- amul.gahlawat
user email - singhamul005 [at] gmail [dot] com

Thu, 02/04/2020 - 1:52am — sandeep ps (not verified)

account hacked

my instagram account hacked. pls kindly get my instagram account back

Wed, 29/07/2020 - 9:16am — Nirmal kadwane (not verified)

My I'd is temporary block

Mon, 30/03/2020 - 10:46pm — Rahul kumar (not verified)

My account is disabledMy account has been temperorily blocked

Sir my account is temporarily blocked.sir is my mistake I am really very sorry,sir apke taraf se koi galti nhii hue h, sir ab khabi esse mistak nhii hogi, i am really very sorry sir, plzz sir my account reopen plzz sir, this is my personal account. Sir ye bhi account aap delete mt karna plzzz sir i request sir mujko apse ummed h ki aap mera account fir se open kr doge,
Thanku sir
My username rahulj497

Sat, 28/03/2020 - 11:35pm — Shivam srivastva (not verified)

Tiktok

Hello sir mere tiktok I'd ka password bhul gaya hu aur just number se wah bana hua tha mere pass wah.number bhi nhi hai sir Mai apne tiktok I'd sinha3544 me dusra number add karna chata hu sir please open my tiktok I'd

Sat, 28/03/2020 - 3:12am — Madhumitha (not verified)

My account is blocked

I have a created this page for to make friends ..I have share the username of my friends to my new friend.i can't send message to my friends now.so ,my account is blocked...sir,please activate my account...I will not do this type of actions in my account..

My username: b_l_a_c_k_p_o_p
My contact number:9688736****
My email address: mahiprasad664 [at] gmail [dot] com

Sat, 28/03/2020 - 3:05am — Mahendra (not verified)

I can't use my account.my account is temporarily blocked.

I have a created this page for to make friends ..I have do like , comments on my friends account .but ,my account is temporarily blocked...sir...please activate my account...I will not do this type of actions in my account..

My account name:l_o_v_e_f_o_r_l_o_v_e
My contact number:7502240xxx
My email address: mahendramahi28948 [at] gmail [dot] com

Thu, 26/03/2020 - 1:19pm — pramila (not verified)

Delete instagram account

I have been trying since 2 to 3 weeks but everyone are useless not able to solve my problem my user name is pramila8079

Wed, 25/03/2020 - 3:51pm — Manoj Paliwal (not verified)

No password

Paliwal 7677
Sir Id ke password yad nhi please aap mere E-mail pr send kre
manoharpaliwal4114 [at] gmail [dot] com

Wed, 25/03/2020 - 10:44am — Gourav Yadav (not verified)

Complain to instagram manager

Sir when any post his photo and in that photo if he add song so that when I view that photo then I can also listen the song but now my problem is that I can not listen song only viewing the photos so sir I request you that you kindly look in to my matter and solve as early as possible

Thu, 19/03/2020 - 6:35pm — Suman Nayak (not verified)

My Instagram account has been desable

My Instagram account has been desable by mistakly my Facebook account also desable because my Facebook account linked to Instagram account so u please recover my account
Thank you

Sun, 28/06/2020 - 3:21pm — Aakash Rajput (not verified)

Recover my Instagram account

By mistake account delete so please recover my account today.

Thu, 14/05/2020 - 11:40am — Gopal_jadaun (not verified)

For recovery of my deleted instagram account

Sir I have deleted my account by mistake and it had done twice,first time I recovered bt this time it is not recovering.
Please help that was my life I can't survive without it

Sat, 14/03/2020 - 1:12pm — Sawriya jat (not verified)

securty code not sending my fhone

Sir plz send this securty code my fhone
Problen secrty code is not send
Plz sir solve my problem send this massge
Pls sir

Fri, 12/06/2020 - 9:08am — Ansh patel (not verified)

security code not send

sir i think my account has been hacked ...plzz help me ...

Wed, 03/06/2020 - 11:20am — Prince (not verified)

Instagram do not send

Instagram do not send security code please help me

Mon, 01/06/2020 - 1:18am — Karan Khurana (not verified)

1:12pm. Sir plz send this

1:12pm.
Sir plz send this securty code my fhone
Problen secrty code is not send
Plz sir solve my problem send this massge
Pls sir

Sun, 31/05/2020 - 1:01am — Nitin Tiwari (not verified)

My Instagram account has been hackd

Sir, My Instagram account has been hackd
My Instagram user name-singer_nitintiwari

But Hacker Has change my password and username And email address.
Current username -Sbejejsidieieoeooss
My account with my picture proof

Thu, 28/05/2020 - 12:55pm — Abhay_choukse (not verified)

Sir send this security code my phone

Sir not recieve my sicurity code i request you you send me sicurity code please

Mon, 18/05/2020 - 12:48am — Nidhi Sharma (not verified)

Disable Account

Please Mere Account ko thik kar do me password bhul gya hu

Fri, 08/05/2020 - 6:15pm — Rahul (not verified)

Not open my Instagram ac

Fri, 13/03/2020 - 12:42pm — Jashan_aujla_official_ (not verified)

Something is not working

When i try to send message to new and older ones than it shows something went wrong kindly resolve my issues please its a humble request to you

Tue, 02/06/2020 - 7:56pm — Kanhaiyalal Choudhary (not verified)

Account verify

Sir,madam my Instagram ac verify please
My document no fake real document

Thu, 12/03/2020 - 8:13pm — Sachin (not verified)

Notification Problem

Sir Mere Instagram ke account me photos post kiye hue ke koi bhi like karta hai to ussme se kuch 4 ya 5 logo ke hi notifications batata hai sir baki ke nahi batata
Jo meri last post hai uss me like aai hai 80 but notifications khali 6 ke 7 loge ke hi aaye hai sir

Thu, 12/03/2020 - 11:21am — Hitesh Pandey (not verified)

My account was deactivated

Hi Team,

My username is @hiteshpandey78600 please help me to recover my account. I did not violate community guidelines, I was pranked by my friend. My Facebook was also linked with this account at least help me to recover my Facebook account. Both accounts are memories for me.

Mon, 01/06/2020 - 8:23pm — Ajay chaudhary (not verified)

My account was compromised

Wed, 13/05/2020 - 8:09am — Rajveer (not verified)

Please solve issue

My account is hacked now please solve issue

Tue, 10/03/2020 - 12:32am — Sourabh kataria (not verified)

My instagram account is deactivated

Hello instagram
hope every thing is well.please sir/madam reactivate my account.The bad activity is done by my friend.He had my facebook id and password and he send a bad vedio to a unknown person.I respect facebook app and I m using it from 5 years and I have never done anything bad or against the community guidelines.please sir/madam reactivate my account I m very loyal user of facebook and instagram.
Thank you.

Mon, 09/03/2020 - 6:14pm — Ashad Qureshi (not verified)

To reactive my account

Sir my account got disabled by mistake .please reactive my account my facebook and pubg id also connected with that please look into my matter.
Username-q_ashad
Email-mashadq [at] gmail [dot] com

Wed, 06/05/2020 - 6:04am — amrit (not verified)

to restore account

sir my account is disable by mistake .please activate my account .

Mon, 09/03/2020 - 2:32pm — dharmendra patidar (not verified)

instagram account disable

My account was disabled today
Submitted by dharmendra patidar(not verified) on Wed, 9/03/2020 - 10:15pm.
My account was disabled yesterday. And my account was private, I don't know why my account was disabled I did nothing wrong. Please activate my account.
Thankyou
Username-dm_patidar_143
User ID-dharmendramukati99 [at] gmail [dot] com

Sat, 09/05/2020 - 11:25pm — manish jaykar (not verified)

Open my instagram accont

Please open my account

Sat, 07/03/2020 - 3:03pm — Anonymous (not verified)

My Instagram account was deactivated

I lost my phone and someone accessed my Instagram account through email and disconnected all my emails and phone number through which I can access them. I do not no how my account was deactivated . Please help me get back my account.

Thu, 05/03/2020 - 7:23pm — Anonymous (not verified)

Requesting to delete Instagram account

My Instagram id rajeshwarimadiwalar30 ,I'm unable to login because I forgotten the passward and I want to delete this account as I have some personal issues.so please delete this account as soon as possible.

Thu, 28/05/2020 - 9:56pm — Mohammad rahim sheikh (not verified)

To delete my instagram account

My instagram account @sheikh.atik.585 im unable to login because i forgotten the password and my phone number was lost so i want to delete this account and as i have some personal issue.so please delete this account as spon as possible
I hope u understand my problem and delete this account

Tue, 03/03/2020 - 10:00am — Anonymous (not verified)

Instagram

Thu, 18/06/2020 - 9:06pm — Swarup Zendekar (not verified)

My account has

I don't know what happened exactly but suddenly i got pop-up your account has been disabled and i am unable yo use that then it got loged out and when i try to login it is showing no user found please help I haven't done anything against policy my username is swarup_z please help me to get my account back.

Tue, 03/03/2020 - 12:05am — ANKIT SINGH (not verified)

My Instagram account has hacked by someone and now it is disable

Hlw Instagram plz help me to activate my account my account has hacked by someone and now i am trying yo login in my phone i can't login my account in my phone because my account has disabled by Instagram plz Instagram help me and activate my account as soon as possible taht account so much important for me plz help me to get back my account ...
Username_ @its_ankitsingh143

Sat, 29/02/2020 - 10:07am — Deepak verma (not verified)

Recover my account please

Hi team my account was hacked. please i will trying but not opening my account. i forgot my password .

Sat, 29/02/2020 - 10:01am — Deepak verma (not verified)

Recover my account please

Hi team my account was hacked. please i will trying but not opening my account. i forgot my password .

Wed, 26/02/2020 - 4:45pm — Paras Shukla (not verified)

Activation of account

Hi my username is Ps.official, my account was deactivated 2-3 days back when my friend was using my phone to check my instagram. My facebook account was synced to it and I don’t know how it got deactivated and now I am unable to login both of my accounts. It’s a very tense situation for me. Kindly re activate my account. Its a humble request.

My email is Paras [dot] shukla28 [at] gmail [dot] com
Insta username - Ps.official_

Regards

Tue, 19/05/2020 - 11:37am — Monish (not verified)

shayari

My tik tok name: @mrqstar
Dear Tik Tok team,
Request your good self to release my account just banned by yours will be released for further
the account was banned due to multiple community guidelines violations , so you please kindly remove the such videos and allow me to continue further please.and also I hereby assure you this kind of activities not come again in future please. kindly do the needful and also forgive me once please. here I give my TIK TOK ID for your kind perusal please.

Sun, 23/02/2020 - 3:25pm — Pratik khetmalis (not verified)

To recover account

Sir my account is disabled because by mistakenly i have send porn videos but it happened
I am sorry for it
Please recover my account

Sun, 28/06/2020 - 8:37pm — Ritika vinod Gawande (not verified)

May account is permanently deleted

Hello team,

My username is ritikagawande22 please help me to recover my account. 8 did not violates community guidelines i was pranked by friend please reactive my Instagram accounts. And my account was private please active my Instagram accounts

Thank you
Regards
Ritika gawande

Sun, 29/03/2020 - 9:10am — Devendra (not verified)

Tik tok

प्रिय टिक टोक sir

प्लीज मेरी टिक टोक id सही कर दो वो ससपेंड बता रही है
devendra99460248 id hai

Sat, 22/02/2020 - 4:38am — Anoop Singh (not verified)