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Infinix Customer Care No. 1800 419 0525
Updated on Tuesday, 31 March 2026 - 12:49pm
Email
Organization:
Infinix Toll free Number(s):
- 1800 419 0525 (For Customer Support, 10am-6pm)
All India Number(s):
- 99991 35666 (For Contact Support)
Website:
Official Website All India No.
IVRS Menu: 1800 419 0525
Select your preferred language
- Press 1: For mobile
- Press 2: For TV installation
- Press 3: For TV repair
- Press 4: For infinix laptop
- Press 5: For itel, techno or infinix smart accessories
- infinix [at] infinixstore [dot] in (For General Query)
- service [at] carlcare [dot] com (For General Support)
Important Links
For Customer Support
- For any query related to service or support, you can contact the Carlcare Services .
Return/Refund, Cancellation and Warranty
- For any query related to return/refund, cancellation and warranty, you can contact at 18004190525 (10am-6pm) or mail at infinix [at] infinixstore [dot] in .
- You can cancel your order before it has been dispatched.
- Refund will be initiated within 5-7 days, after the product receive at warehouse.
- Infinix product is covered by a 1‑year warranty from the date of purchase.
- For more information regarding Return/Refund and Warranty .
Comments
infinix hot9 charging problem
I have infinix hot 9 mobile my Charing adapter was failed.where I can claim my waranty.
infinix hot9 charging problem
I have infinix hot 9 mobile my Charing adapter was failed.
Charging problem
My phone is very slow charge hota hai.ा ाNot even charging Please indicate its solution
Mobile Charing nahi ho rha hai
Sir mare mobile charging nahi ho rha hai phone ko full karna ma bhaut problem ho rhe hai please solve my problem
Adapter failed
I have infinix hot 9 mobile my Charing adapter was failed.where I can claim my waranty.
Infinix hot 8 mobile technical problem
My phone infinex hot 8 is not sound in incoming call and it only vibrate . But my phone is normal mode
hot 8 charging problem
My phone is not charging. I charged for a long time but the phone is not charging. Please help me
The same problem is with
The same problem is with me
My imfinix S4 battery percentage is not increasing even by a single %. I tried different different charger but still its not charging. Help me
Locked screen/non recognition of password
Hi,
My Infinix (X604) Note 5 phone refused to recognize my password after several attempts. I have not been able to access or use the phone for two weeks now. Kindly assist me in getting the phone unlock.
Raphael
phone complain
My phone infinex hot 8 is not sound in incoming call and it only vibrate . But my phone is normal mode
mobile display
मेरे मोबाईल डिस्पले गया है मुझे डिस्पले चाहीहै
B
Infinix note7 x690display chaiye
Slow charging and earphone
Mera mobile charge me lagata hu to slow charge ho raha hai and earphone lag ja raha hai
Infinix Hot Eight Camera Issue
Autofocus issues and it's not capable to scan the QR code from the whatsapp web and other QR Code when compare to other phones this camera sucks
Kindly fix those issues
screen
Mobil ka angle badal gya h ... screen ander ke liye dav gye h ... 1 month ho gya h ..
I use infinix hot5 and
I use infinix hot5 and anytime i switch on data, it keeps on freezing and giving me notice that... System UI not responding, google not responding.... Messages not responding... Etc
Please what is the cause.
Its too frustrating and i want to stop using infinix products. So help me.
Charging issue
Please tel me infinix mobile care near by Raxaul bihar
Charging issue
Near to me service center. In Bihar sharif 803101
Force stop issue on application
I am using infinix x573b mobile. In that I am facing issue on force stop.. Accidentally I pressed force stop button for one application few months ago. Then I uninstalled that application and started working.. But after that incident many of the application automatically goes to force stop.. In that situation again I will open the application from play store to activate the application but frequently after a few minutes some of the application goes to force stop. Kindly advice it to fix it
Mobile on nhi ho rha hai
Infnix x668 mobile switch on nhi ho rha h phone abhi 7 days ka hai
Forced stop
Sir mere paas infinix S4 ka phone hai usme koi bhi app open kerte hai jaise ki chrome hi open kerte hai to chrome has stopped ho ker kut gata hai or software update ke baad bhi yeah thik nhi ho paya
My phone is getting hot
(1) I'm writing to complain to you about my phone s5 I bought last 5 months
(2) The problem is, always when I'm using the phone will get hot and now it is not battery maintenance any more.
(3) I bought in flipkard online shopping.
Please contact me as soon as possible.
Regard, Ahmad Sani Bala
battery backup slower
My infinix zero5 device battery doesn't hold charge .suddenly power become slow..my order was closed after 20 days,which was done by me at aditya Telecom infinix care,puri,odisha..752001
Touch
My phone Infinix s5 pro touch run by earphone wire
I just want to ask it is software problem or touch problem or my phone setting problem
Infinix hot eight display broken
Sir,
My infinix hot 8 display broken. Where can I replace it?
Fingerprint and lockscreen is not working
My infinix hot 8 lockscreen is not working and fingerprints also.. u just please help me to solve the problem
Re: Contact Sharing via SMS Infinix Hot Smartphone
Dear Infinix Team,
i am not ale share contact via sms it always automatically selecting MMS please suggest how to send contact(vcard) via text message, it is possile to send copy paste process but need exact solution.
Thanks
Brhmam
Mobile regarding problem
In my mobile incoming call is not coming
earphone mode kaise hataye
earphone mode kaise hataye
mobile data not working
dears,
i have infinix s4 mobile that mobile was not working properly more time data is not working..pls contact as soon as possible
mobile have too many problems such as network,sound and battery
Dear sir,
I have buyied a infinix hot 8 model from flipcardi belongs from odisha cuttack city.
But the nearest service centre of infinix located at Dolamundai is the worst service station.The person receiving the handset is a useless and doesn't know how to behave with a customer.He is denying to give a jobsheet after receiving my handset.pls suggest me is it fair to handover my handset with bare hand with out receiving any jobsheet from him.He is assuring me that if you have faith on me give your handset.The service centre doesn't have a xerox machine or even a printer to print the invoice they are commanding to go outside and get a printout.In my whole life I have never seen a worthless and valueless service like this.pls help me soon out of this problem.
You'd faithfully
Auto Touch
Hi sir.
I am rifan from Sri Lanka. Using infinix hot 10play mobile.
Is currently automatically touch for a month.
After that she turned off the screen and did not have that problem This is happening continuously.
What is the reason for this? Answer what I need to do
infinix screen touch releted
Maine halhime flipkart. Se infinix s5lite lekin uska touch proper kam nahi kar rha hai bahut problem a rahi hai please change my phone
Infinix note five Vribation problem
How to vibrate Tru on and control.
Why are not working the vribation.
Infinix note 5 mobile fone
Stylus not working
Dear sir ,
My stylus not working. I had made compliant on 03/11/2019. No response was given.
Later on response was given on new complaint. It was informed stylus is not functioning.
Please replace my stylus
Rakesh Srivastava
11c Gautam Nagar FatehpurUP India
Complaints
Pls if they call my sim line, line will say my line is busy
mobile lose
mera mobile kho gya h hm use kaise khoj payenge mera pas us mobile ka imie no h aur uska warranty h mobile ka naam infinex s4 h
Wallpepar
Sir my phone is not showing the parrot wallpaper, then please send me the parrot wallpaper on this email
About Battery problem
Sir i bought infinix s4 3months ago initially everything was fine but for the last 1 month my phone battery is not working at all, only after 2 hours of full charging, the charger does not supported instead of battery increasing the battery the battery start to decrease. Help me sir.
Mic problm
Sir
Leed se audio call ka mic kaam ni krta but video call pr mast karta h....plzz solve my problm
Help
Sr I have a problem in Mobile infinix hot 8 I have touch fingerprint sensor if open the Google photo app please tell me if I can solve
mobile problem
Maine infinix s5 Lite 10 Day pahle Liya hu ab mobile automatically OTG ON OFF Ho raha hai Aurcharge bhi nhi ho raha hai please Help me
Brocken display
Infinix mobile s4 purchase in 5 Aug 2019 my infinix mobail Brocken is display
Infinix hot 9 pro otg problem
Hot 9 pro otg problem
sound
Song sound bahut low ho gaya hai
Volume and slow charging problem
MAien infinix hot 10 play kharida tha
Usme volume bhut kam.a rahi hai yha tak ki ringtone bhi nhi sunai deti
Or mera charger ma data cabele kharab ho gyi hai to kitni AMP ki data cable thik rahegi fast charging ke liye maine 2.5 AMP usr kiya but bhut slow ( 6 ghante me full chage ) ho rha hai to kitne AMP ka use karo
5AMP ki data cable best rahegi or phone me koi problem to nhi hogi
Infinix smart 4plus
Screen light 1 bar on kar du to on hi dehti h off karu tabhi hoti h or charging bhaut slow hota and speekar me valume bhaut slow h only 5 months hua h sir plz help me
sound problems
Earphone symbol problem infinix hot 8
My phone screen got broken
I bought my phone through flipkart on 2nd October and today it just drop from my pocket n screen and touch both get totally broken.. I am really disappointed with Infinix smart 3 plus quality n ur brand Infinix.. Kindly help me as fast as u can..
automatic switch off
My phone have switch off automatic .i want to resolve this ptoblem .this is in warrenty.plz contact me and solve this issue.
Disply light gon
Infinix Hot 8 disply Light Light working other movement is moving but no seen please give advise
my phone software problem
I have purchased infinix hot 7 mobile before 1 month and now its software problem so I gave to hyd service centre 10 days so arrived but when I reached that service centre after 3 days I was shocked that there is no stock , its waste of time comming from 90 kilometres, so very bad service never saw this type of service plz dont purchased moblie infinix customer care wast
Software problem
My phone is open after 10second close.
Availability of infinity hoti mobiles
Dear sir,I wanted to buy infinity hot 8 mobiles but it is not available,in flipcart app it shows coming soon!!!
When this mobile will available sir?
Cell is not gettin on
My cell got off n now its getting on as it is showing wrong password wat do I need to u evn after typing my password its showing wrong password how do I get help
Infinix mobile
Infinix mobile tuch crack
Please change my mobile tuch
Mobile switch off automatically after some minutes.
I have infinix note 4 mobile. Battery back-up, charging speed Good . But from last some days mobile automatically switch off and display light up down ho rhi h...
So please tell me what is the problem in my phone...
It will be solved or not....
Automatic switch on\of
Kese syi hoga
Mobile setting related
How to moves app in SD card and how to directly download app in SD card from play store.
Mobile name infinix note 5.
Please send process and software upgrade.
Complaint against mangalore infinix mobile repair service cente
I have purchased infinix mobile before one year and now its battery has been dead so I gave to mangalore service centre held near ksrtc bus stand I ordered for new battery they told we will call back after 10 days so I agreed for that I got a call that battery has been arrived but when I reached that service centre after 3 days I was shocked that there is no stock , its waste of time comming from 90 kilometres, so very bad service never saw this type of service
Some problems
Dear sir,
I have doing the video call on infinix s4 I have can't on the flash light, please soport.
Forgot password- Want to unlock (Infinix smart phone)
Hi,
I forgot the security password to unlock the phone. Request you to help me in getting the phone unlock.
Ibrahim Alam
Password & unlock
Password & unlock
SMS
Sir my mobile phone is not send and receive SMS please help me
sms center number option
Sir my mobile phone is not send and receive SMS please help me urgent
Dear Sir due to some problem
Dear Sir due to some problem my infinix phone not restart due to this when i go to customer card in saharanpur they told me that told us your detail and after that they told me that we are not able to repair your phone first u pay 2450 rs for folder change i told mam folder is ok only phone not charged
They told me we are not able .then i was come my home and received masg. Your problem is regissted .
They dont do anything only send me msg. Kindly dont but this phone due to poor customer service
Mohan tyagi
Poor customer service in saharanpur uttar pradesh
Dear Sir due to some problem my infinix phone not restart due to this when i go to customer card in saharanpur they told me that told us your detail and after that they told me that we are not able to repair your phone first u pay 2450 rs for folder change i told mam folder is ok only phone not charged
They told me we are not able .then i was come my home and received masg. Your problem is regissted .
They dont do anything only send me msg. Kindly dont but this phone due to poor customer service
Mohan tyagi
CHANGE FOLDER AND PENAL
DEAR CONCERN,
I HAVE TO CHANGE FOLDER AND PENAL, OF INFINIX PRO NOT 4, BUT COST OF BOTH IS MORE THAN NEW PHONE SO PLEASE CALL_09368049270 AND GUIDE
Battery didn't work properly
Battery ni chlti
Repair centre in Munirka closed
Hi I need to repair my infinix note 4 mobile but found that it's Munirka centre in Delhi is closed for last 1 week. Could you please help me to give alternate option to get the mobile checked and repaired.
Regards
Sarfraz Nawaz
Repair
My phone display is broken and has been changed with new display for 4500/RS at Jai balaji communications Baddi Himachal Pradesh, India. But with in a week my phone stopped suddenly,again i had given my phone to Jai balaji communications and i informed the same to him, after 1 week he told me that your mother board spoiled it charges approx 2500/ for repair, again after few days he his saying it will cost 7500/ RS.
I want to know really it cost 7500/ RS (Has i already spend 4500/ RS on display) my cost of phone it self 7999/ RS.
Company dhokha baz h
Boss mqine mobile magaya usi din mobile atumatic touch tot gya sarvice center dekhaya to 3500 mage 15 din ho gye abhi BHI Sahi nhi HOA aaj k infinix Kabhi nhi Lena hai. I hate infinix
information
We wan dealership infinix mobile phon