O General AC Customer Care No. 1860 2081 007

Toll free Number(s): 
  • 1860 2081 007
All India Number(s): 
  • 044-43402345

Corporate Office

Contact Address

  • ETA General Pvt., Ltd.
    ETA House, 3rd Floor, #71/63,
    Opp.Loyola College
    Sterling Road, Nungambakkam,
    Chennai - 6000034.
    Tamilnadu

Ph No.

  • 04443402345

Enquiry

  • info [at] etageneral [dot] com

Customer Care

  • customercare [at] etageneral [dot] com

Registered Office

Location: Pondicherry

Contact Address
  • ETA General Pvt., Ltd.
    R.S. Nos. 79 to 81, Kalitheerthalkuppam,
    Mannadipet Commune, Pondicherry – 605 107

CIN :

  • U29308PY1999PTC001499

Ph No.

  • 044-43402345

Fax :

  • 044-43402343

Enquiry

  • info [at] etageneral [dot] com

Customer Care

  • customercare [at] etageneral [dot] com

Regional Office

Region State City Address Phone Mail
South India Tamil Nadu Chennai

ETA General Pvt., Ltd.
ETA House, 3rd Floor, #71/63,
Opp.Loyola College,
Sterling Road,
Nungambakkam,

Chennai - 6000034.

 

044 - 43402345 customercare [at] etageneral [dot] com info [at] etageneral [dot] com
    Coimbatore

ETA General Pvt., Ltd.
Flat no -642 D, Ram
Appartments, Opp. Laksmi Mills,
Papanaicken Palayam,
Coimbatore -

641037

0422 - 2554732 customercare [at] etageneral [dot] com info [at] etageneral [dot] com
    Madurai ETA General Pvt., Ltd.   info [at] etageneral [dot] com customercare [at] etageneral [dot] com
      (Sr.Manager - Sales & Mktg) 97898 99891 rajaraman [at] etageneral [dot] com  
      (Area Service Manager) 9842260111 ranganathan [dot] vr [at] etageneral [dot] com  
          ranganathan [dot] vr [at] etageneral [dot] com  
          hidayathullah [at] etageneral [dot] com  
      (Engineer - Project Sales) 9092247306 hidayathullah [at] etageneral [dot] com  
      ETA General Pvt., Ltd.
R.S. Nos. 79 to 81,
Kalitheerthalkuppam,
Mannadipet Commune,
Pondicherry – 605 107
04443402345 info [at] etageneral [dot] com customercare [at] etageneral [dot] com
      (Engineer - Projects Sales) 9003861599 aafaquehussain [at] etageneral [dot] com  
  Andhra Pradesh Vijayawada ETA General Pvt., Ltd.
R.S.Towers Door No – 40 25 – 80
3rd Floor Kurra Sathya Narayana Street
Patamaka , Lanka
Vijayawada - 520015
  info [at] etageneral [dot] com customercare [at] etageneral [dot] com
      (Sr. Manager - Sales & Marketing) 98491 69474 shamshuddin [at] etageneral [dot] com  
  Telangana   ETA General Pvt., Ltd.
ETA House, Behind Green
Park Hotel, 7-1-27/5, Plot
No:9,
Greenlands, Ameerpet,
HYDERABAD - 500 016
  • 04066103530
  • 04066103531

Sales

  • 04066103530
  • 9177770217
  • 8374000839
  • 9618667492
  • 9666049581
  • 9030189087

Service

  • 04066103530
  • 9963344277

Project Sales

  • 04066103530
  • 09490760982
   
  Karnataka   ETA General Pvt., Ltd.
PLot No.153, 2nd Floor, 9th Main Road, 3rd Block,
Jayanagar, BANGALORE - 560 011
  • 08040926531
  • 08040926538
  • 09845042429

Sales

  • 08040926531
  • 9845512160

Service

  • 08040926531
  • 9741337111
  • 9060776305

Sales & Service

  • 8095079333

Sales & Market

  • 9986562886

Project

  • 8015668492
  • info [at] etageneral [dot] com
  • customercare [at] etageneral [dot] com
  • sethunathan [at] etageneral [dot] com (Sales)
  • krishnamurthy [at] etageneral [dot] com (Service)
  • arvind [dot] srinivas25 [at] gmail [dot] com (Service)
  • hrishikesh [at] etageneral [dot] com (Service)
  • rajeshwarayya [at] etageneral [dot] com

 

 
  Kerala Cochin ETA General Pvt., Ltd.
Bldng #:30/2001-D, 'Atham' 1st Floor, Opp.Gold Souk Grande
Ponnurunni Road, Ponnurunni, Vytilla P.O, Cochin - 682 019
  • 04844011623
  • 9048220228
  • info [at] etageneral [dot] com ( Enquiry)
  • rajeshp [at] etageneral [dot] com ( Service)
  • biju [at] etageneral [dot] com ( Sales)
  • sudheesh [at] etageneral [dot] com (Sales)
  • muralikrishnan [at] etageneral [dot] com
 
West India Mumbai   ETA General Pvt., Ltd.
101-102, 1st Floor, Grotto Heritage, Opp.Orlem Church,
Marve Road, Malad – West, Mumbai - 400 064
  • 02242455300
  • 02242455302

Sales

  • 02242455300
  • 9323380560
  • 9819932149
  • 7303450707
  • 9930314841
  • 9930367888

Service

  • 02242455300
  • 8976038396
  • 9820087499

Enquiry Mails

  • info [at] etageneral [dot] com
  • customercare [at] etageneral [dot] com

Sales

  • jawaz [at] etageneral [dot] com
  • aamirshaikh [at] etageneral [dot] com
  • aamirshaikh [at] etageneral [dot] com
  • sridhar [at] etageneral [dot] com
  • syedirshad [at] etageneral [dot] com
  • pravinnevrekar [at] etageneral [dot] com (Service)
  • nadeem [at] etageneral [dot] com (Service)
 
    Pune ETA General Pvt., Ltd.
No: 308, III Floor
Millenium Star Building
Dhole Patel Road (Near Ruby Hall Clinic)
Pune: 411 001
  • 9823190967
  • 9284101119
  • 8055037579
  • 9823190967
  • info [at] etageneral [dot] com
  • customercare [at] etageneral [dot] com
  • santosh [at] etageneral [dot] com (Sales)
  • santosh [at] etageneral [dot] com
 
  Gujarat Ahmedabad ETA General Pvt., Ltd.
203, 2nd Floor, Sankalp Square, Near Gurukul Temple
Drive In Road, AHMEDABAD - 380 054
  • 07927467991
  • 07927462891
  • 07940058991
  • 07927467991
  • 9898005573 (Sales)
  • 8866372678 (Sales)
  • 9825039748 (Service)
  • 9722654344 (Service)
  • 9825612051 (Servoce)
  • info [at] etageneral [dot] com
  • customercare [at] etageneral [dot] com
  • info [at] etageneral [dot] com
  • customercare [at] etageneral [dot] com
  • vivek [at] etageneral [dot] com (Sales)
  • ravihiwale [at] etageneral [dot] com (Sales)
  • acsh [dot] ahmedabad [at] gmail [dot] com (Sales)
 
  Goa    
  • 93242 81513
  • alexdias [at] etageneral [dot] com
  • nileshgaonkar [at] etageneral [dot] com
 
North India Punjab Chandigarh ETA General Pvt., Ltd.
SCO 2475 - 76, Sector 22 - C, 2nd Floor,
CHANDIGARH - 160 022
  • 01725087288
  • 01724421121
  • 01725087288 (Ssales)
  • 9814131410 (Ssales)
  • 9988804181 (Ssales)
  • 01725087288 (Service)
  • 9815192456 (Service)
   
    Ludhiana  
  • 8283886960 (Sales)
  • 9988237722
   
  Jammu & Kashmir Jammu  
  • 7889968836
   
  Uttar Pradesh Lucknow ETA General Pvt., Ltd.
C - 19, Sector - J, Aliganj, LUCKNOW - 226 020 (U.P)
  • 05224006879
  • 9918465666
  • 9935654016
  • 05224006879
  • 7706004008
   
    Ghaziabad ETA General Pvt., Ltd.
Sunrise Mall, 2nd Floor, Sector-11, Vasundhara-201 012
  • 01204291121
  • 8004222221
  • 01204291121
  • 8800898435
   
  New Delhi New Delhi ETA General Pvt., Ltd.
No - 64, Ground Floor, Phase III, Okhla Industrial Estate, New Delhi-110 020
  • 9971666755
  • 8800898457
  • 8800898455
   
  Rajasthan Jaipur ETA General Pvt Ltd./ Eltech Appliances Pvt Ltd
402, Shivam Business Center, Above Kotak Mahindra Bank, Calgiri Road, Malviya Nagar, Jaipur, Rajasthan 302 017
  • 01414012684
  • 9928510293
  • 01414012684
  • 9929655225
   
East India West Bengal Kolkata ETA General Pvt., Ltd.
1st Floor,Unit 1 F, "Sree Ganesh Centre",
216, AJC Bose Road, KOLKATA - 700 017
Ph No. : 033 - 40602006
  • 03340602006
  • 03322836508
  • 9231089308
  • 8335041629
  • 9088909099
   
  Orissa    
  • 9438471498
  • 9437253566
   
  Bihar    
  • 9304915264
  • 8877587253
   
  Jharkhand Jamshedpur ETA General Pvt., Ltd.
Holding No-43. SNP, Area kalka tower.
Sakchi jamshedpur, Jharkhand.
  • 8872219700
  • 7677456430
   
Central India Madhya Pradesh Indore  
  • 9926001437
  • 9713353323
   
    Bhopal  
  • 9977121274
   
  Maharashtra Nagpur  
  • 8806999887
  • 9823867510
   
  Chhattisgarh Raipur  
  • 8109019220
  • 7581810189
   

Comments

Ac not working properly

Ac is not giving proper cooling.. very minimal cooling.
Please respond

Service of split AC OGeneral

Sir
I purchased O General ASGA22FTTA/22FTTC Split A.C.from manoranjan,369, shopping center Kota Rajsthan on 25june 2018.
It is not cooling at all.I have complained so many times but no body is solving the issue.
Pl look into the matter.thanks

Manufacture date of window AC

sir,
I known the manufacture date of window AC which model no. is AXGS18ABTH.
kindly resolve my problem.

regard
Ankush

WINDOW AC NOT WORKING

I HAD PURCHASED A WINDOW O GENERAL AC OF 1.2 TON, SINCE INSTALATION, IT IS NOT WORKING. IT IS UNDER WARRANTY AND NOT GETTING COOLING. IT IS REQUIRED IMMEDIATE RESOLUTION OF THE COMPLAINT.
I TRIED CUSTOMER CARE NUMBER MANY TIMES, BUT CANNOT BE ABLE TO CONTRACT/REGISTERED COMPLAINT. VERY BAD EXPERIENCE ,

IT IS REQUESTED TO GET IT DONE ON PRIORITY AND COMPLAINT BE REGISTERED AND CALL BE ARRANGED

SUKESH AGARWAL
A-74 CHANDER NAGAR
GHAZIABAD
(UP), PIN-201011

Window AC

Hi!

I need to buy 1.5 ton window AC, please suggest the dealer from where I can buy it in Gurgaon (122003). As I am not getting the latest manufactured model from here.

Window AC is not working

Sir,I have purchased a window AC in year 2018 and now the previous night I was try to open my AC but it is not opening kindly see to it.

Ac service

The service provided by them is very poor. The customer care number is always busy or not reachable . I have mailed as well but no response has been given. Really bad service.

Need O General Service Station address

Dear Team,

Kindly provide contact address and contact numbers of O General Service station in Puducherry. We need to service our air conditioner at the earliest. Kindly do the needful urgently.

Cooling issue

Dear sir/ma’am,

I have purchased 1.5 ton ac on 23rd March 2019.
AC cooling is not proper. I tried to contact to customer care but I couldn’t contact. I already mailed to customer care but till now haven’t got any reply. I am very disappointed from O general service & it’s a very reputated co. but it’s service is not like that.

HELLP MI

सर मेरे पास o जरलन AC है बट AC का कम्प्रेसर हीट होता है बार बार 15.20मिनट चलती है फिर बंद ho जाती है मेने उसका
डिजिटल वोल्टेज STABILLIZER भी चेक कर वालिया है STABILLIZER एक दम ठीक है AC चालू करते है मतलब पावर लेते है थोड़ी देर मे बंद HO जाती है प्लीज HELLP ME सर

Ac service

Hii sir this mail is regarding the service of my window ac which was purchased in July 2019 but till now the service has not been available I called many a times in ur centre but no body picks the call sir please take the valid action

Ac not working

I have split inverter general ac I think this is the best but since I have purchased this......in every season problems keep on coming Plz do something for repo

Registration of complaint

I am not able to register a complaint. My window ac is unserviceable. Customer care , whatsapp and general air conditioner customer app, all tried.
No response from WhatsApp.
Customer care number and app unable to register. Nobodu picking up Delhi okhla contact no.
Please help.

Poor performance of five star Split AC

AC was purchased by the great name big O general, the costliest SC in the market

Not satisfied with the cooling performance.

B N Singh
87XX29284
Regards

Complain about window ac

Bad smells from ac all time when we started ac bad smelling air passes from ac and we can't tolerate the Bad odour.we r afraid about germs and bacteria with bad odour from ac and we can't stared the ac...

Compressor is not working

So many times I have complained and my ref no. Is this(Dear Customer, your Service Call No. LKC115042000004 is registered, Happy code : 252, Unhappy code : 179. It will be attended shortly.) And my purchase date is 11th July 2018. The authorised person of your service centre has told me to pay 17500 rs for new compressor else complained to toll free no. I have complained two times to your toll free no. But still not getting proper response. Please do the need full else I have to complaint this to consumer foram.

Air conditioner problem

We didn't expect from Japan product which I purchased on 17 march 2019, it was not working May & serviced than again July month got board problem and they changed after one month now 7 April 20 onwards it's not working since then, I had logged many complaints but no satisfying solution given. Kindly check.
Saravanan.M
Chengalpattu

Air conditioner। Is not working

Dear team , I have o general air conditioner window 1 ton which is not working and having issue that air is not cool, kindly do the needful on priority

AC bought in Feb.this year; Not Working...

This is to inform you that (1.5 Ton) OGENERAL WAC was purchased on '22-Feb.-2020' {Model-AXGT18FHTC-B} from ARVEE SALES, Central Market, Lajpat Nagar-2, New Delhi.
The branded AC, OGeneral becomes dysfunctional after its first use, this month and needs urgent service.

Thanks and Kind Regards

Rohit Rajput

Window AC issue since long

Hi
This mail is regarding window AC which I purchased on 25 march 2019 it was working good but from July month got some problem and it's not working since then, I had logged many complaints but no satisfying solution given. Kindly check on priority and it's really very disappointing from O General. I don't know what kind of service O General provides or don't care about customer.

Poor Services of Ogeneral A/C

Hi All,

I am writing here to inform you all guys, not to buys O general AC because of its poor qualities of hardware/Services. My experience with this AC is very bad,
I purchase 1 ton Split AC from Noida, Just after completing its one year of its service life AC start sucking my blood, In Last two summer my AC break down thrice (means total 5 -6 times in two years)and each times cost of its refiling and its gas filling charges cost me around 5800 INR, R412 Gas is very costly. O generals Charges 3200 INR + 18% tax + 1650 Engineer charges,

So on an average, i need to spend 5800 X 3= 17400 INR yearly to run O GENERAL AC.

Regards
Anurag

Ac not working

Sir i have purchased a window ac in 15/05/2018 and i have complained so many times at the customer care number but from there I can’t get any response, so pls resolve my problem.

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