Home › D › Delhi Transport Corporation (DTC) Customer Care No.

Delhi Transport Corporation (DTC) Customer Care No.

Updated on Thursday, 21 January 2021 - 12:16pm
Organization: 
All India Number(s): 
  • 011-2331 7600 (DTC Control Room)
  • 011-4140 0400 (DTC Control Room)
  • 011-2386 8709 (ISBT Kashmiri Gate)
  • 011-2214 9089 (ISBT Anand Vihar)
  • 011-2142 0624 (ISBT Sarai Kale Khan)
Website: 
Official Website

Important Links

ISBT

Install App

Online Ticket Booking Roadways

Roadways Enquiry No.
Haryana Roadways 0172-2704014
UP Roadways 1800-180-2877
Punjab Roadways 0161-2447017
Himanchal Pradesh 9418000529,
0177-2656326
J & K Roadways 0191-2577475
PEPSU Roadways 0175-2311715
Rajasthan Roadways 1800-2000-103
Uttarakhand Roadways 1800-121-0802
8476007605

Refund & Cancellation

  • Don't maintain any refund and cancellation policy for online payment. But any user who are using their services
    they can cancel their service contract.

General Enquiry

General Enquiry ISBT at Kashmere Gate 011-23860290,
011-23865472
General Enquiry ISBT at Anand Vihar 8130095213
General Enquiry ISBT at Sarai Kale Khan 011-21420624
e-Auction Enquiry 011-23865600,
011-23865601
BQS Enquiry 011-65160290

Control Room Contact No.

Control Room Telephone Number
Central Control Room 011-23370209,
011-23370210,
011-23370217,
011-23370422,
8744073229.
Central Complaint Cell 8744073248
Help Line 011-41400400,
1800118181
Email dtc_trdeptt [at] yahoo [dot] in, dtc [at] bol [dot] net [dot] in
RTI(HQ) Scindia House 011-23320694
Road Safety Cell 8744073265, 8744073266
Zone wise Control Room
East Control Room 011-22593553,
8744073242,
011-22114500.
Email : rmeast [at] dtc [dot] nic [dot] in
West Control Room 011-25871250,
8744073247,
011-25872934 ext-222.
Email : rmwest [at] dtc [dot] nic [dot] in
North Control Room 011-27199807,
8744073243.
Email : rmnorth [at] dtc [dot] nic [dot] in
South Control Room 011-26119081,
8744073246,
011-26118836
Email : rmsouth [at] dtc [dot] nic [dot] in

Officers Contact Numbers

Name Designation Office Email
Shri K. K. Dahiya Spl. Commissioner Transport cum
Managing Director DTIDC		 011-23950782,
011-23861507,
011-23868300,
011-23865321(Fax)		 md [dot] dtidc [at] delhi [dot] gov [dot] in
Shri Vineet Kumar DGM 011-23993313,
011-23866985,
011-23865321(Fax)		 dgm [dot] dtidc [at] delhi [dot] gov [dot] in
Shri Sandeep Kumar Superintendent Engineer 011-23866489 se-dtidc [at] delhi [dot] gov [dot] in
Smt. Kavita Parmar Company Secretary 011-23860323 csdtidc [at] gmail [dot] com
Shri Ashok Kumar Assistant General Manager
(Finance)/AO		 011-23866404 agmf [dot] dtidc [at] delhi [dot] gov [dot] in
Smt. Poonam Bansal Chartered Accountant 011-23866404
Shri Vijay Kumar Assistant General Manager
(Civil 1)		 011-23865670,
9811206654		 agmw2 [dot] dtidc [at] delhi [dot] gov [dot] in
Shri Bhupendra Singh Shishodia Assistant General Manager
Works (Civil 2)		 7428914999,
9650722599		 agmw3 [dot] dtidc [at] delhi [dot] gov [dot] in
Shri Deepak Saini Assistant General Manager
(Elect.)		 9717694984
Shri Sunil Kumar Gera Senior Manager(Admin) 011-23865822 sma [dot] dtidc [at] delhi [dot] gov [dot] in
Shri Sandeep Dubey Estate Manager /Manager(civil)
-Kashmere Gate		 011-23865670,
8285424498		 dubey [dot] sandeep43 [at] gov [dot] in
Shri Ishwar Singh Manager Civil -Anand Vihar
Shri Bhupal Singh Manager works(civil)
-Sarai kale khan		 9149579953
Shri Amir Khan Manager (civil) 7838204447
Shri Narender Singh Manager(Elect.) 011-24355897,
9871865657		 narender [dot] singh21 [at] gov [dot] in
Shri Ashok Mudgal Consultant works(Elect.) 9811183126
Shri Ravinder Kumar
Jain		 Consultant (Estate Manager
Kashmere Gate)		 9899904043
Shri Wahabuddin Consultant (Estate manager
ISBT SKK)		 9811105360
Shri Sant Ram Conultant (Estate Manager
ISBT Anand Vihar)		 9811132879

Address

ISBT Anand Vihar, Kashmere Gate,
New Delhi, Delhi-110006

Related Links: 

Comments

Fri, 16/07/2021 - 9:09am — Pradeep singh (not verified)

Complaint against bus driver

I want to lodge a complaint against the bus driver of bus no DL 1PC 8294 in route Anand parvat to Kalyanpur main bus stand. He did not stop the bus on stand when many people with me requested him by giving hand signal.

Most of the driver do not stop bus at Kalyanpuri bus stand while coming from Anand parvat to Kalyanpuri main bus stand because of this passengers have to suffer and wait for next time for long time. Passenger try to take bus from this stand to save their time as the passenger try to reach office on time.

Second problem is that some driver ask passenger to get down at kalyanpur more instead of taking passenger at main bus stand.

This is a very hard time in this corona pendamic. Passenger are already facing many problem in their life. I request you to make bus traveling easy and safer. I also request you to instruct your dtc staff to cooperate with public and stop tha bus on each bus stand.

Thu, 03/09/2020 - 9:25am — Ajay (not verified)

job

Mera licence ban gaya hai mere ko job chahie yah

Mon, 31/08/2020 - 10:43am — Neeru (not verified)

Bus complaint

Hii, I m neeru I m from mangolpuri terminal, and my complaint is that there is no bus timing, the service of bus no 940 has no fix timing, today many passenger suffer for this bus, I was waiting there from 8:34 and I got the bus at 9:50 and in 74 minutes there was only three bus run, 1st bus at 8:47, 2nd bus at 9:17 and third bus at 9:50,and this things was daily happen, the bus driver and conductor have doing time pas for minimum half hours after dropping the bus, plzzz listen my complaint, and there was many passenger who suffer