Kent Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 100 1000 (BSNL)
All India Number(s): 
  • 120-4259000
  • 120-3075000

All India Customer Care Number

→ 1800-100-1000 

Kent Main Office Address

KENT RO Systems Limited
A-2, Sector 59,
Noida 201 309 (UP)

Fax : (120)4259000
Tel : (120)3075000
Service Enquiries : service [at] kent [dot] co [dot] in
E-mail : sales [at] kent [dot] co [dot] in

Kent All India Offices

Delhi/NCR

Service Centre (Delhi/NCR)
KENT RO Systems Limited
C-15 Sector 7
Noida - 201301 (UP), India

Tel: +91-120-4669666
Fax: +91-120-3917727
E-mail: service [at] kent [dot] co [dot] in

Dwarka
Kent RO Systems Ltd.
S-03, Pankaj Arcade
Plot No. 16 Sec-5 Dwarka
New Delhi — 75
Model Town
Kent RO Systems Ltd.
B-11, 1st Floor
Derawal Nagar
New Delhi — 09

East Delhi-I
Kent RO Systems Ltd.
C-15, Sector-7
Noida
Munirka
Kent RO Systems Ltd.
Shop No. 5, 6 & 7, Basement 66/A
Gyandeep Complex
Opp. Canara Bank, Munirka
New Delhi - 67

East Delhi-II
Kent RO Systems Ltd.
C-15, Sector-7
Noida
Okhla / New Friends Colony
Kent RO Systems Ltd.
D-194, Phase — I
Okhla Industrial Area
New Delhi — 22

Karol Bagh
Kent RO Systems Ltd.
9A/1, Room No. 203, 2nd Floor
Channa Market, W.E.A. Karol Bagh
New Delhi — 05
South Extension
Kent RO Systems Ltd.
H- 35, South Extn. Part -I,
New Delhi- 49

Vikaspuri & Rohini
Kent RO Systems Ltd.
GF -10, PLOT NO. 17, ANSAL MAJESTIC TOWER
BLOCK G-1, VIKAS PURI COMMUNITY CENTRE
NEAR PVR, NEW DELHI — 18

Andhra Pradesh

Kent RO Systems Ltd.
6-3-109/13-15/303
Amrutha Valley
Opp. Yashoda Hospital
Rajbhawan Road
Somajiguda
Hyderabad — 500082

Gujarat

Kent RO Systems Ltd.
7, Arohi Apartment
18, Neelima Park Society
Nr. Rashranjan, Vijay Cross Road
Ahmedabad

Haryana

Faridabad
Kent RO Systems Ltd.
Shop No. 107,108,110, 1st Floor
SCO 102-103 Dwarka Complex
Sector - 16
Faridabad

Gurgaon
Kent RO Systems Ltd.
Shop No. 17,1st Floor
DLF Galleria, DLF City
Phase — IV, Gurgaon

Karnataka

Kent RO Systems Ltd.
221, 80 Feet Ring Road
Manju Mansion
2nd Stage, 6th Block
Opp BWSSB Office
Nagarbhavi
Bangalore — 560072

Kerala

Kent RO Systems Ltd.
49/227, Rajesh Villa,
South Bridge Avenue,
Panampilly Nagar,
Cochin - 36

Mumbai


Mumbai

Sales Office
Kent RO Systems Ltd.
148,149 & 150 Laxmi Plaza
Laxmi Industrial Estate
Off: New Link Road
Andheri (W)
Mumbai — 400053


Service Centre
Kent RO Systems Ltd.
105, Laxmi Plaza
Laxmi Industrial Estate
Off.: New Link road
Andheri (W)
Mumbai — 400053

Punjab


Kent RO Systems Ltd.
166, Bharat Nagar
Street No.-2
Behind PNB
Ferozepur Road
Ludhiana - 141001

Rajasthan

Kent RO Systems Ltd.
Alankar Plaza
B-4A, Central Spine
Vidhyadhar Nagar
Jaipur

Tamilnadu

Kent RO Systems Ltd.
706 A, Shivalaya, 196
Ethiraj Salai
Chennai - 600008

Uttar Pradesh

Lucknow
Kent RO Systems Ltd.
208, Saran Chamber — II, 2nd Floor,
Park Road,
Opp. Civil Hospital,
Lucknow-226001 (U.P)

West Bengal

Kent RO Systems Ltd.
82, Park Street
1st Floor (Above Hero Honda Showroom)
Kolkata - 700017


Comments

EARLY REQUIREMENT OF FILTER CHANGING

Dear Sir,

I have purchased Kent RO (with filter changing alarm) in june-2013 and now in january'14 its filter changing alarm begin to ring. The dealer promised me for filters change up to more than one year because of our small family of me, my wife and a six year son.

kindly tell me the best suggestion why is it so???

plz help me i think i have been cheated

rajeev k. mishra
09335282832
Lucknow, uttar pradesh, INDIA

complaints regarding product

TO Date- 5-11-2012

THE CUSTOMER CARE OFFICER

KENT RO SYSTEM LTD.

NOIDA

Sir,

I have purchased kent max uv+uf on 6th june 2012 from sony electronics, civil lines, Bareilly.

Before purchasing the machine, they have checked the TDS- it was 180 and then they suggested that UV+UF is sufficient for this TDS.

I have a following complaints regarding your kent maxx uv+uf model-

1- One month back, I have complained that there is a deposition of yellow material on the walls of the container and many small ticks and ants floats in the water. Thereafter a person from the service center came and wash the filters and suggested that there is need of extra filter (which is delhi made and costing around Rs.850). Then I asked him why I should pay for extra filter if I have purchased the machine suggested by you.

2- Regarding ticks & ants- he said there is no solution for this.

Then I argued that I have taken water purifier for drinking fresh and bacteria free water.

Then he told me that there is a small space on the side between the upper part of machine and the water container(Manufacturing defect). So you need to contact the shop from where you have purchased this and they will replace with new one.

Till date, Again there is yellow deposition on the walls of container and still tick and ant come inside the water container.

I have been calling the Sony Electronic since one week but no action has taken.

Since I am a Doctor, I don’t have much time to call them again and attend them everytime, I request you to take proper action and replace the machine as early as possible.

Thanks

DR. VIKRAM KUMAR

SRMS MEDICAL COLLEGE AND HOSPITALS

BAREILLY

PH- 9219503200

9219500677

Typical problems in serving prospects

Dear Dr sahab,

This is a typical case on how casual the sales people have been with us. The companies like KENT actually do not have any control on this, but as a customer care [if they really care] they should step in forums like this & get these things resolved fastest.

Don't know why they are doing this.

But as far as your exact issue is concerned, I suggest you install a domestic ro, may be of 25-50 Ltr capacity. Catch hold of a local generic brand, no need of aqua guard, kent etc. You will save nearly 50 % in this, plus will get direct access to the guy [normally]

Also keep in mind that this not a NASA technology; it's all CHINA technology. Kent & a local guy, both do the same.

Anyway, best luck.

I am here as I run a web magazine on this subject :- mineralwaterprojectinformation.org

Thanks

Dear Sir, Currently am using

Dear Sir,
Currently am using Kent RO, which is frequently having some or the other
problems. And the local dealer does not respond in time. Post sales service is very very bad. Please look in to the matter urgently. Mostly the dealer and technicians are not well trained in the field. Recently one technician had changed RO, Filter and UV lamp chock. the taste of the water is not good, smells badly and not fit for drinking, even after repeated complaints to the local dealer, service is much delayed. Please look in to the matter. Local dealer address is as follows
SURIYHA ENTERPRISES
3-6-147/2/5, HIMAYATHNAGAR
HYDERABAD,A.P
9391534451/9391534453

yes, there are not may good technicians

The sale of kent is skyrocketting. But don't know what about the service. Why don't you catch hold of a local RO guy , he will [may] offer you a better solution in this. If you require help , please contact us , we can help you with some knowledge inputs

Water Leakage in OUR RO-in Carbon Filter

We Have Purchaged an RO before 5month Creating Problem Leakage in Activated Carbon Filter. RO Sr No.- KR 100500760.
Pl Rectified if you Can do or in your Scop.

Change/replace the connections

Please replace the washers at connection, changes the pipes etc. These small things you can do [need to] yourself.

I am not a KENT man, just caring about the maintainance. Thats all

Regular breakdown of RO

I purchased Pride RO in last month and within one month, the same is under breakdown in three times in a month. I think the quality of product is very very poor. Now i have already complaint to dealer but still waiting for engineer. Now i m advising to every body, please please dont purchase Kent product. The quality of KENT is very very poor. Local product is very very much better than KENT. sO DONT WASTE MONEY ON Kent product. The life nd quality of local Product is much better than Kent.
If any Kent emplyee is reading my massage than please advice me regarding RO problem and replace this dumm product with new.

Kent people need to take this eriously

Take it seriously Kent guys. Bad reviews will shoot up & spoil reputation.

Regarding the customer service in Shimoga,Karnataka state.

Dear sir,
I got one RO Grand by gift about two years back.Now some technical problems are arising in the system means not working properly so I contacted your dealer at Shimoga M/s.Prakash enterprises.Your dealer is demanding Rs,300 per visit in advance to his office.Please inform me the policy of your services to get customer service.
R O Sl No,KR-090904201
Thank you sir,

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