Central Bank of India Customer Care 1800 200 1911

Organization: 
Toll free Number(s): 
  • 1800 200 1911
  • 1800 222 368 (Credit Card)
  • 1800 11 0001 (PMJDY)
  • 1800 180 1111 (PMJDY)
All India Number(s): 
  • 022 – 6638 7777
  • 022-66387737 (Credit Card related services)
  • 022 49197319 (Card Hotlisting)
  • 022-67123529 (For Internet Banking Enquiry,NEFT/RTGS Enquiries,SMS Banking)
  • 022-27574214 (Mobile Banking,SMS Banking,Internet Banking)
  • 022 - 22623450 (For Public Complaints)

Corporate Office Address:

Central Bank of India
Chander Mukhi, Nariman Point
Mumbai – 400 021
Tel.: 022 – 6638 7777

ATM Help Desk :

ATM / Debit Card Department Fax- 022 22630104
Type of assistance Contact Number Mail ids for communication
Card Hotlisting  / Card not working STD Code – 022 49197319 to 49197323 debitcard_os [at] centralbank [dot] co [dot] in
debitcard [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
Card not working for online registration / transaction. STD Code – 022 49197323 debitcard_os [at] centralbank [dot] co [dot] in
sm4atm [at] centralbank [dot] co [dot] in
For failed transaction in ATM/POS/Online & Account debited requiring reversal STD Code – 022 49197314 /15 atmrecon [at] centralbank [dot] co [dot] in
smatmreversal [at] centralbank [dot] co [dot] in
Departmental telephonic contacts during Office hours only . Otherwise, you may please contact at general  24x7  toll free no. 1800 200 1911

For Blocking Lost Card Through SMS:

For Debit Card HOTLISING by sending SMS from registered mobile:
Now you can block your lost card by sending SMS to phone no.91+9967533228 as follows:
1. LOST                                : For blocking all cards linked to mobile
2. LOST <space> card no.    :For blocking specific card no.
3. LOST<space>Account no. :For blocking card in specific account

PMJDY Grievance Redressal :

Email ID : pmjdy [dot] grievances [at] nic [dot] in
National Toll Free Number 1 : 1800 11 0001
National Toll Free Number 2 : 1800 180 1111

Internet Banking :

Internet Banking 022-67123529 Internet Banking Enquiry, NEFT/RTGS Enquiries, SMS Banking
Internet Banking 022-27574214 Mobile Banking, SMS Banking, Internet Banking

Public Complaints Officer :

The Complaint, if any with the Bank, may be taken up with the following officer :

Name

Dr. Rakesh Mishra

Designation

Asst.General Manager (OPR)

Address

Central Bank of India,
Operations Department,
Central Bank Building, 2nd floor
M.G. Road, Hutatma Chowk,
Fort, Mumbai 400 023

Telephone

022 - 22623450

Fax

022 - 22643054

Facility of

On -Line Complaint

Customer will get Unique Identification Number (UIN) while lodging on- line complaints using the option given below. This UIN will help the complainant in tracking the latest position of complaint in future. Alternatively  Customer may  mail their complaint on  email ID complaints [at] centralbank [dot] co [dot] in

Head Nodal Officer :

SHRI O.P.SHRIVASTAVA
ASSISTANT GENERAL MANAGER-MSE
ADDRESS: 2ND FLOOR, PRIORITY SECTOR DEPARTMENT
CENTRAL OFFICE, MUMBAI MAIN OFFICE BUILDING
M.G ROAD, FORT,
MUMBAI-400023

EMAIL: agmsme [at] centralbank [dot] co [dot] in

MOBILE-9833237101

List Of Zonal Offices :

AHMEDABAD

Central Bank Building
P.O. No. 205, Lal Darwaja
Ahmedabad – 380 001

Tel.: 079 – 25503586
Fax: 079 – 25505995
Email: zmahmezo [at] centralbank [dot] co [dot] in

 

BHOPAL

9, Arera Hills, Jail Road
Bhopal – 462 011

Tel.: 0755 – 2552026/23, 2674034/30/22
Fax: 0755 – 2552019
Email: zmbhopzo [at] centralbank [dot] co [dot] in,

         dgmbhopzo [at] centralbank [dot] co [dot] in

Toll Free- 1800 233 4035

CHANDIGARH

P. B. No. 13, No. 58-59
Bank Square, Sector – 17B
Chandigarh – 160 017

Tel.: 0172 – 2702994/98
Fax: 0172 – 2704047
Email: zmchanzo [at] centralbank [dot] co [dot] in

 

CHENNAI

48/49, Monteith Road
Egmore,
Chennai – 600 008

FGM, Zonal Office, Chennai

Tel.: 044 – 28883102
Fax: 044 – 23464200
Email: zmchenzo [at] centralbank [dot] co [dot] in

 

GUWAHATI

G. S. Road, Central Bank Building
Bhangagarh,
Guwahati – 781 005

Tel.: 0361 – 22457651/52
Fax: 0361 – 22452154
Email: zmguwazo [at] centralbank [dot] co [dot] in

 

HYDERABAD

P. B. No. 522, 710-712
Mahapathram Road, Bank Street
Hyderabad – 500 195

Tel.: 040 – 24740361/64, 24611402-05
Fax: 040 – 24742841
Email: zmhydezo [at] centralbank [dot] co [dot] in

 

KOLKATA

Central Bank Building
33, Netaji Subhash Road
Kolkata – 700 001

 

Tel.: 033 – 22301270/1275/7007
Fax: 033 – 22309864
Email: zmkolkzo [at] centralbank [dot] co [dot] in

LUCKNOW

P. B. No. 10, Akash Deep
23, Vidhan Sabha Road
Lucknow – 226 001

Tel.: 0522 – 2611301-4
Fax: 0522 – 2621213
Email: zmluckzo [at] centralbank [dot] co [dot] in

 

MUMBAI METRO ZONAL OFFICE

Standard Building, 1st Floor
D. N. Road,
Mumbai – 400 023

Tel: 022 – 22047229/7301/7304
Fax: 022 – 22044720
Email: zmmmzo [at] centralbank [dot] co [dot] in

 

NEW DELHI

P. B. No. 7007, Link House
Press Area, 3 Bahadurshah Jafar Road,
New Delhi – 110 002

Tel.: 011 – 23318964, 23319268/69
Fax: 011 – 23311332/237
Email: zmdelhzo [at] centralbank [dot] co [dot] in

 

PATNA

2nd Floor, Block B
Maurya Lok Complex
Dak Banglow Road,
Patna – 800 001
Tel.: 0612 – 2226607
Fax: 0612 – 2221898
Email: zmpatnzo [at] centralbank [dot] co [dot] in

PUNE

P. B. No. 98, 317
M. G. Road,
Pune – 411 001

Tel.: 020 – 26131611-17
Fax: 020 – 26131618
Email: zmpunezo [at] centralbank [dot] co [dot] in

 

RAIPUR

1st Floor, Block ‘C’
Bombay Market, G. E. Road,
Raipur – 492 001

Tel.: 0771 – 2226756, 2225171
Fax: 0771 – 2234895
Email: zmraipzo [at] centralbank [dot] co [dot] in

LIST OF REGIONAL OFFICES :

SR NO REGION ADDRESS PINCODE STD CODE PHONE FAX TELEGRAPH STATE
1 AGRA 37/2/4, IIND FLOOR, SANJAY PLACE 282002 0562 2520690 2853698 CENTCHIEF UTTAR PRADESH
2 AHMEDABAD CENTRAL BANK BUILDING, 6TH FLOOR, P.B.NO: 226, LAL DARWAJA 380001 079 25501466/25503586 25505995 CENTDIV GUJARAT
3 AKOLA MANGESH MANGAL KARYALAYA,ADARSHA COLONY 444004 0724 2458874 2459867 CENTDIV MAHARASHTRA
4 AMBIKAPUR DHANJAL COMPLEX, NEMNAKALA 497001 07774 223024/223086 223569 CENTREGION CHHATISGARH
5 AURANGABAD P.B.NO: 113, 5/5/72, NEW OSMANPURA 431001 0240 2331701/2349053 2332053 CENTDIV MAHARASHTRA
6 BARODA PRATIK CHAMBER, II FLOOR, PIRAMITAR ROAD, DANDIA BAZAR, 390001 0265 2438269/2414472 2431699 CENTDIV GUJARAT
7 BARPETA MAIN ROAD, BARPETA ROAD BAZAR 781315 0361 6014675 2458154 ASSAM
8 BENGALURU SANTOSH CINEMA COMPLEX, 1ST FLOOR, K. G. ROAD 560009 080 22265652/53/54/22353715 22258581 CENTVISION KARNATAKA
9 BHOPAL 9, ARERA HILLS JAIL ROAD, 462011 0755 2674030 2761317 CENTREGION MADHYA PRADESH
10 BHUBANESHWAR PLOT NO.108 B, SURYA NAGAR, GOPABANDHU CHOWK, DIST- KHURDA, BHUBANESWAR(ODISHA), PIN- 751 003 751001 0674 2397551, 2397199 2397584 CENTDIV ORISSA
11 CHANDIGARH SCO 58-59, 2ND FLOOR BANK SQUARE, SECTOR 17-B 160017 0172 2540990/995 2540994 CENTCHIEF CHANDIGARH
12 CHENNAI 48/49 MONTIETH ROAD, EGMORE 600008 044 28883208/3215 23464257 CENTVISION TAMIL NADU
13 CHHINDWARA P.B.NO:13, NARSINGPUR ROAD 480001 07162 236514/236510 236510 CENTREGION MADHYA PRADESH
14 COIMBATORE P.B.NO:557,CENTRAL BANK BUILDING, 14 & 15, VARIETY HALL ROAD 641001 0422 2398083 2399264/230 6137 CENTVISION TAMIL NADU
15 COOCH BEHAR BANGCHATRA ROAD, 736101 03582 222985 222582 CENTDIV WEST BENGAL
16 DARBHANGA ALAPATTI, DARBHANGA 846003 06272 251458 233388 CENTDIV BIHAR
17 DEHRADUN FIRST FLOOR, ASTLEY HALL,RAJPUR ROAD 248001 0135 2650273/2714064/2650107 2650446 URRARANCHAL
18 DELHI-A (SOUTH) 219, N. D. TIWARI BHAVAN, J. L. N. N. YOUTH CENTRE, DEEN DAYAL UPADHYAY MARG 110002 011 23230310/13 22130624/23 230560 DELADO DELHI
19 DELHI-B (NORTH) CENTRAL BANK BUILDING, IST FLOOR, 1398, CHANDNI CHOWK 110006 011 23958943/23830266/23950684 23940444 DELBDO DELHI
20 DURGAPUR CENTRAL BANK BLDG, MAMRA BAZAR, BURDWAN 713206 0343 2504256/81 2504280 CENTDIV WEST BENGAL
21 GORAKHPUR II ND FLOOR, A.D.TOWER, BANK ROAD, GORAKHPUR 273001 0551 2333817/2330079 2336232 CENTDIV UTTAR PRADESH
22 GUWAHATI CENTRAL BANK BUILDING,3RD FLOOR, BHANGAGARH 781005 0361 2451863/888 2452662 CENTDIV ASSAM
23 GWALIOR KRISHNA MOTORS, SAKHIYA VILAS, JHANSI ROAD 474009 0751 2402020 2405022 CENTREGION MADHYA PRADESH
24 HYDERABAD MAHAPATHRAM ROAD, BANK STREET, KOTI 500095 040 23468925 TO 28,31 23468931 CENTVISION ANDHRA PRADESH
25 INDORE 6/3, RACE RACE COURSE ROAD, MAHATMA GANDHI ROAD 452003 0731 2434512 4060361 CENTREGION MADHYA PRADESH
26 JABALPUR P.B.NO:7,601, NAPIER TOWN 482001 0761 2400490/2316670 4084560 CENTREGION MADHYA PRADESH
27 JAIPUR ANAND BHAWAN, SANSAR CHANDRA ROAD 302001 0141 2369171/73, 2364141/42 2361929 CENTREGION RAJASTHAN
28 JALANDHAR S.C.O. 30-31, 3RD FLOOR, GURU RAM DAS DIVINE TOWER, PUDA COMPLEX 144003 0181 5064614 2458532 CENTDIV PUNJAB
29 KANPUR 117/H-1/240, PANDU NAGAR 208005 0512 2217242/2218568/2217566 2297521 CENTCHIEF UTTAR PRADESH
30 KOCHI METRO PALACE, 1ST FLOOR, OPP. TOWN RLY STATION, ERNAKULAM NORTH, COCHIN, KERALA 682018 0484 2398127/129/139 2398132 CENTVISION KERALA
31 KOLKATA (NORTH) CENTRAL BANK BLDG, 4TH FLOOR, 33, NETAJI SUBHASH ROAD 700001 033 22313341/42/44/45 22313343 CENTNORTH WEST BENGAL
32 KOLKATA (SOUTH) CENTRAL BANK BLDG, 4TH FLOOR, 33, NETAJI SUBHASH ROAD 700001 033 22308921 TO 29, 22420746 22312302 CENTDIV WEST BENGAL
33 KOTA P.B.NO.50, HOTEL AIRLINE BLDG., 3/B, CIVIL LINES, 324001 0744 2320805/2324606 2450135 CENTCIVIL RAJASTHAN
34 LUCKNOW 1ST FLOOR,73, HAZRATGANJ 226001 0522 2612347/2627320/6566806 2228890 CENTDIV UTTAR PRADESH
35 LUDHIANA 630, GURDEV NAGAR, K.P.COMPLEX, ADJ.HOTEL PARK PLAZA, FEROZPUR ROAD, LUDHIANA 141001 0161 2407946 2401741 CENTDIV PUNJAB
36 MADURAI RAJA MUTHIAH MANDRAM, OPP.DIST.COURT,DR.AMBEDKAR RD. 625020 0452 2526752/53/54 2537460 CENTVISION TAMIL NADU
37 MEERUT 31, JAIL CHUNGI, 1ST FLOOR, P.O.VICTORIA PARK ROAD 250001 0121 2760918/2771807 2762040 CENTCHIEF UTTAR PRADESH
38 MOTIHARI BALUATAL, P.B.NO:5, 845401 06252 232448/237683 232448/2326 81 CENTREGION BIHAR
39 MUMBAI REGIONAL OFFICE 346, STANDARD BUILDING, 2ND FLOOR, Dr. D.N. ROAD, FORT 400023 022 40345822/22850833 40345831 CENTDIV MAHARASHTRA
40 MUMBAI SUBURBAN REGIONAL OFFICE NCL BUILDING, 3RD FLOOR, PLOT NO.6, C-6, BLOCK E, BANDRA KURLA COMPLEX, BANDRA E 400057 022 26591549/1516/1567 26591553 MAHARASHTRA
41 MUZAFFARPUR PAWAPURI VIHAR BLDG, N.H. 28, NEAR BHAGWANPUR CHOWK 842001 0621 2245203 2243041 CENTCHIEF BIHAR
42 NAGPUR VICTORIA BUILDING, OPP. BHARAT CINEMA, KAMPTEE ROAD 440001 0712 2548206/2527678 2528915 CENTDIV MAHARASHTRA
43 NASIK PLOT NO:P-63, MIDC, SATPUR 422007 0253 2353598/2352337 2353597 CENTDIV MAHARASHTRA
44 PANAJI MASCARENHAS BUILDING, ANTO DE BOTONHA ROAD 403001 0832 2224385/2230273/2425156 223177 CENTDIV GOA
45 PATNA BLOCK 'B', 2ND FLOOR, MAURYA LOK COMPLEX, DAK BANGLA ROAD 801001 0612 2226259/2238627 2226259 CENTDIV BIHAR
46 PUNE 2ND FLOOR/3RD FLOOR, M.G. ROAD, PUNE CAMP 411001 020 2,61,31,800 24450879 CENTDIV MAHARASHTRA
47 PURNEA P.B.NO: 34, SNEH BHAWAN, BHATTA BAZAR 854301 06454 242639/244406 224905 CENTDIV BIHAR
48 RAIPUR FIRST FLOOR, BLOCK 'C', BOMBAY MARKET, G.E. ROAD 492001 0771 2253169/2255687 2254141 CENTREGION CHHATISGARH
49 RAJKOT P.B.NO: 51, NAGINDAS CHAMBERS, 1ST FLOOR, DHEBARBHAI ROAD 360001 0281 2226931/2228161/2514 2224979/223 0482 CENTDIV GUJARAT
50 RANCHI P.B. 89, JATINCHANDRA ROAD, BURDWAN COMPOUND, P.O. LALPUR 834001 0651 2563484/511/516/6957085 2560454 DIVCENT JHARKHAND
51 ROHTAK JAWAHAR MARKET, MODEL TOWN, 124001 01262 212846 213660 CENTCHIEF HARYANA
52 SAGAR UNIVERSITY ROAD, 7, CIVIL LINES 470001 07582 2615691/261691 223128 CENTDIV MADHYA PRADESH
53 SAMBALPUR FARM ROAD (NEAR SANJIVANI HOSPITAL), MODIPARA, SAMBALPUR 768002 0663 6550109/110
54 SILIGURI ASHRAM PARA, P.O. SILIGURI 734401 0353 2641391/2642417 2643908 CENTZONE WEST BENGAL
55 SURAT 1/930, P.B.NO:201, NARIMABAD BUILDING, ATHUGHAR STREET, NANPURA 395001 0261 2465841 2465847 CENTDIV GUJARAT
56 THANE MARATHI GRANTH SANGRALAYA BUILDING, NETAJI SUBHAS ROAD, THANE (W) 400601 022 25360695/25332943 25415914 CENTDIV MAHARASHTRA
57 UPPER ASSAM CHANDRA BHAVAN, NEHRU PARK ROAD 785001 0376 2322905/684 2322683 CENTREGION ASSAM
58 VARANASI LANKA, VARANASI 221005 0542 2366387/2369792 2366470 CENTDIV UTTAR PRADESH
59 VIJAYAWADA P.B.NO: 727, BENZ CIRCLE, BUNDER ROAD 520010 0866 2475943/4997 2473023 CENTIN ANDHRA PRADESH

Name Of Nodal Officer For Customer Services And Grievance Redressal :

SR NO REGIONAL OFFICE NODAL OFFICER MOBILE NOS. EMAILID
1 AGRA B.B.Sharma 9410290318 rmagraro [at] centralbank [dot] co [dot] in
2 AHMEDABAD D.H.Jani 9924092018 operahmero [at] centralbank [dot] co [dot] in
3 AHMEDNAGAR D.Pkale 9423028837/0241-2470934 opernagarro [at] centralbank [dot] co [dot] in
4 AKOLA M. P.Parwate 9604809841/0724-2401013/2458874 rmakolro [at] centralbank [dot] co [dot] in
5 AMBIKAPUR M.S.Tare 9584469568/0777-4227086 armambiro [at] centralbank [dot] co [dot] in
6 AMRAVATI R b sonawane 09923788588/0721-2660060 operamrao [at] centralbank [dot] co [dot] in
7 AMRITSAR Vijay Gupta 8558855226 operamriro [at] centralbank [dot] co [dot] in
8 ANAND Prahlad Kumar 9979852722/02692-257049 armananro [at] centralbank [dot] co [dot] in
9 AURANGABAD U.K.Mishra 8390903463/0240-2352400 rmauraro [at] centralbank [dot] co [dot] in
10 BANGALORE D.Durraikkanni 9916100228/080-22879151 rmbanro [at] centralbank [dot] co [dot] in
11 BARPETA P. Mazumder 9706002608 rmbarpro [at] centralbank [dot] co [dot] in
12 BAREILY Ms Kumkum Verma 0581-2574745 rmbarero [at] centralbank [dot] co [dot] in
13 BARODA Ravi M.Malhotra 8980013799/0265-2414472 armbaroro [at] centralbank [dot] co [dot] in
14 BHOPAL P.N.Moolchandani 9425303840 armbhopro [at] centralbank [dot] co [dot] in
15 BHUBANESHWAR U.C.C.Singh 07381022467  /0674-2397409 rmbhubro [at] centralbank [dot] co [dot] in
16 CHANDIGARH R.K.Kaushik 09988690156 /0172-2540992 armambaro [at] centralbank [dot] co [dot] in
17 CHENNAI N.Venkatesan 9962062942/044-28883203 operchenro [at] centralbank [dot] co [dot] in
18 CHHINDWARA Saryam  8827410828 rmchhiro [at] centralbank [dot] co [dot] in
19 COCHIN Joy Thomas K. 8943336391/ 0484-2861207 rmcochro [at] centralbank [dot] co [dot] in
20 COIMBATORE Dr Chandra shekhar 0422-2394196 rmcoimro [at] centralbank [dot] co [dot] in
21 COOCHBEHAR Shakti Samanta 9830575598 rmcoocro [at] centralbank [dot] co [dot] in
22 DARBHANGA Vijay Chowdhry 9431858834 rmdarbro [at] centralbank [dot] co [dot] in
23 DEHRADUN Rajendra kumar 9451739656 rmdehrro [at] centralbank [dot] co [dot] in
24 DELHI-A Mrs Vijay Sethi 9868884909/011-23230558 rmdelaro [at] centralbank [dot] co [dot] in
25 DELHI -B North B.D.JHA 8447633465/ 011-23830266 operdelbro [at] centralbank [dot] co [dot] in
26 DEORIA Ramesh Jha 8795819724 rmdeorro [at] centralbank [dot] co [dot] in
27 DURGAPUR K.S .Ghosh 9474881925 rmdurgro [at] centralbank [dot] co [dot] in
28 ETAWAH D P SHARMA 9927428107 rmetawro [at] centralbank [dot] co [dot] in
29 GAYA R P LAL 9835415007 rmgayaro [at] centralbank [dot] co [dot] in
30 GORAKHPUR O.P.Gupta 8795813987 cmgoraro [at] centralbank [dot] co [dot] in
31 GUWAHATI Indrani Das 9864894855/0361-2463566 pdguwaro [at] centralbank [dot] oc [dot] in
32 GWALIOR Mahendra Kumar 9977310038 opergwalro [at] centralbank [dot] co [dot] in
33 HUBLI Rias Ibrahim 9844885355/0836-2361755 rcchoblro [at] centralbank [dot] co [dot] in
34 HYDERABAD N.ShyamSunder 040-23468925 armhydero@ centralbank.co.in
35 INDORE K Sureshkumar 9425303857/0731-2434738 rmindoro [at] centralbank [dot] co [dot] in
36 JABALPUR R.Pathak 9406018886 rmjabaro [at] centralbank [dot] co [dot] in
37 JAIPUR B.M.Gaur 08696930697/0141-3156916 rmjaipro [at] centralbank [dot] co [dot] in
38 JALGAON A.P.Panzade 02572283217/0257-2283194 rmjalgro [at] centralbank [dot] co [dot] in
39 JALLANDHAR D.K.Rana 09915239851/0181-2237719 pdjalpro [at] centralbank [dot] co [dot] in
40 JALPAIGURI Barun Kumar Das 3561231243/03561-231245 pdjalpro [at] centralbank [dot] co [dot] in
41 JAMNAGAR R.N.Singh 09429443278, 0288-2678656 operjamnro [at] centralbank [dot] co [dot] in
42 JAHNSI J.S.Sharma 09411938126/0510-2330026 armjhanro [at] centralbank [dot] co [dot] in
43 JODHPUR K.S.Bhaskar 0291-2644651 rmjodhro [at] centralbank [dot] co [dot] in
44 KANPUR N.C.Saha 08795819477/0512-2217242 armkanpro [at] centralbank [dot] co [dot] in
45 KOLKATA -NORTH Priya Ranjan Sinha 9051176382 operkolknro [at] centralbank [dot] co [dot] in
46 KOLKATA -SOUTH Mr Sethi 9874333397/033- 22308921 rmkilsro [at] centralbank [dot] co [dot] in
47 KOTA Mahandra Singh 08696345600/0744-2324706 armkotaro [at] centralbank [dot] co [dot] in
48 LUCKNOW R.K.Gupta 9839484058 rmkuckro [at] centralbank [dot] co [dot] in
49 LUDHIANA M.L.Bansal 9646237100 cmludhro [at] centralbank [dot] co [dot] in
50 MADURAI P.R.Vijayakumar 8489945252/ 0452-2537467 cmmaduro [at] centralbank [dot] co [dot] in
51 MEERUT Ramesh Kalra 8755590426 rmmeerro [at] centralbank [dot] co [dot] in
52 MRO R.K.Pahuja 9167980351/022-4034582 cmoprmro [at] centralbank [dot] co [dot] in
53 MOTIHARI C.K.Roy 9534397042 rmmotiro [at] centralbank [dot] co [dot] in
54 MUZAFFARPUR Pawan Kumar 9470008341 rmmuzaro [at] centralbank [dot] co [dot] in
55 NAGPUR R.M.Dongre 9764055995/ 0712- 2532824 rmnagpro [at] centralbank [dot] co [dot] in
56 NASIK M B Wadile 09421793935/0253-2353597 opernasiro [at] centralbank [dot] co [dot] in
57 PANAJI P Y Malgaonkar 8322224385 operpanaro [at] centralbank [dot] co [dot] in
58 PATNA S.N. Jha 9973973148 rmpatnro [at] centralbank [dot] co [dot] in
59 PUNE C.G.Choure 09373004954/020-26051992 cmpunero [at] centralbank [dot] co [dot] in
60 PURNEA Walter Lawrance 09931202149/06454242639 operpurnro [at] centralbank [dot] co [dot] in
61 RAIPUR B.P.Singh 9584469556 rmraipro [at] centralbank [dot] co [dot] in
62 RAJKOT A J Patel 09687690034/0281-2230482 armrajkro [at] centralbank [dot] co [dot] in
63 RANCHI R.S.Choudhary 09570900444/0651-6457085 rmrancro [at] centralbank [dot] co [dot] in
64 ROHTAK R.S.Bhardwaj  09813559343/ 01262-213080,212091 operrohtro [at] centralbank [dot] co [dot] in
65 SAGAR Ajay k Verma  9685701836/ 07582-261592 opersagro [at] centralbank [dot] co [dot] in
66 SAHARSA P.K.Sinha 9801120779 rmsaharo [at] centralbank [dot] co [dot] in
67 SHIMLA S.K.Vermani 09736879440/0177-2814906 opersimlro [at] centralbank [dot] co [dot] in
68 SILIGURI M.U.Ansari 7797810123 rmsiliro [at] centralbank [dot] co [dot] in
69 SIWAN R.C.Sahu 7631372442 rmsiwaro [at] centralbank [dot] co [dot] in
70 SURAT D k singh 0261 -2465841 opersura [at] centralbank [dot] co [dot] in
71 THANE Arun k. Bhalekar 9920758509 armthanro [at] centralbank [dot] co [dot] in
72 TIRUCHIRAPALLY Jayraman 8939758049 rmtiruro [at] centralbank [dot] co [dot] in
73 TRIVANDRUM Biswanath Roy 9497153950/0471-2325268 armtrivro [at] centralbank [dot] co [dot] in
74 UPPER ASSAM Dwijen Dutta 09435116581/0376-2309371/2322905 rmuppero [at] centralbank [dot] co [dot] in
75 VARANASI Y.P.Verma 9335254406 rmvararo [at] centralbank [dot] co [dot] in
76 VIJAYAWADA V.S.R.Sarma 0866-2488025 armvijaro [at] centralbank [dot] co [dot] in
77 VISAKHAPATNAM S.Srinivasa Raju 09849475105/0891-2556166 rmvisaro [at] centralbank [dot] co [dot] in

Internal Banking Ombudsman for Central Bank of India

CHIEF CUSTOMER SERVICE OFFICER (CCSO)

Shri SURENDER KUMAR SHARMA CCSO
Central Bank Of India
Central Office
2nd Floor, M.M.O. Building, M.G.Road ,Fort
Mumbai-400023
Tel.No. : 022-22702603
Mail Id : ccso [at] centralbank [dot] co [dot] in





Address and Area of Operation of Banking Ombudsman

Sl. No. Centre Address of the Office of Banking Ombudsman Area of Operation
1. Ahmedabad Shri. Rajesh Kumar C/o Reserve Bank of India La Gajjar Chambers, Ashram Road, Ahmedabad-380 009 Tel.No.26582357/ 26586718 / 2657 5807 Fax No.079-26583325 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
2. Bangalore Shri. M. Palanisamy C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bangalore-560 001 Tel.No.22210771/22275629 Fax No.080-22244047 Karnataka
3. Bhopal Shri A.F. Naqvi C/o Reserve Bank of India Hoshangabad Road, Post Box No.32, Bhopal-462 011 Tel.No.2573772/2573776 Fax No.0755-2573779 Madhya Pradesh and Chattisgarh
4. Bhubaneswar Shri B K Bhoi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 Tel.No.2396207/2396008 Fax No.0674-2393906 Orissa
5. Chandigarh Shri Jaimal Tashi C/o Reserve Bank of India 4th Floor, Sector 17, Central Vista Chandigarh – 160 017 Tel.No.0172-272 1109/2721011/2784261 Fax No.0172-2721880 Himachal Pradesh, Punjab and Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
6. Chennai Shri S. Ganesh C/o Reserve Bank of India, Fort Glacis, Chennai 600 001 Tel No. (044) 2539 9170 / 25395964 /25399158 Fax No.044-25395488 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
7. Guwahati Shri B.B.Sangma C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 Tel.No.2542556/2540445 Fax No.0361-2540445 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
8. Hyderabad Shri M. Sebastian C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 Tel.No.23210013/23243970 Fax No.040-23210014 Andhra Pradesh
9. Jaipur Shri N.P.Topno C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road Jaipur-302 052 Tel.No.(0141)5107973/5101331 Fax No.0141-2562220 Rajasthan
10. Kanpur Smt . Madhavi Sharma C/o Reserve Bank of India M.G. Road, Post Box No.82 Kanpur-208 001 Tel.No.(0512) 2306278/2306330 Fax No.0512-2305938 Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Budh Nagar) and Uttaranchal
11. Kolkata Shri M S Soy C/o Reserve Bank of India 15, Nethaji Subhas Road Kolkata-700 001 Tel No.(O) : (033)2230-4982 Fax No.033-22305899 West Bengal and Sikkim
12. Mumbai Smt. R Sebastian C/o Reserve Bank of India Garment House, 3rd Floor, Dr. Annie Besant Road, Worli, Mumbai-400 018 Tel.No.24924607/24960893/ 2493 3358 Fax No.022-24960912 Maharashtra and Goa
13. New Delhi Shri M Rajeshwara Rao C/o Reserve Bank of India, Sansad marg, New Delhi - 110001 Tel No. (011) 23730632 / 23730633 / 23766130 / 23766131 Fax No. 011- 23725218/23725219 Delhi, Jammu & Kashmir, Haryana (except the districts of Ambala , Yamuna Nagar and Panchkula), and the districts of Ghaziabad and Gautam Budh Nagar of Uttar Pradesh
14. Patna Shri Shrimohan Yadav C/o Reserve Bank of India, Patna-800 001 Tel.No.2322569/2323734 Fax No.0612-2320407 Bihar and Jharkhand
15. Thiruvananthapuram Shri F R Joseph C/o Reserve Bank of India Bakery Junction Thiruvananthapuram- 695033 Tel.No.0471-2326852 /2332723/2323959 Fax No.0471-2321625 Kerala and Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).