Lenovo Customer Care & Support Numbers

Toll free Number(s): 
  • 1800 3000 9990
  • 1800-419-7555 (Idea Products)
  • 1800-3000-7678 (Service Enquiries)
  • 1800 419 4666 (Think Products)
  • 1800-208-7555

Contact And Email List

Services Contact Email
For Online Assistance 1-800-3000-9991 Lencare [at] lenovo [dot] com, support [at] lenovoreg [dot] com
For Service Enquiries 1800-3000-7678 smartphonets [at] lenovo [dot] com
For Idea Products 1800-419-7555 consumerts [at] lenovo [dot] com
For Think Products 1800-419-4666 (Tata) Commercialts [at] lenovo [dot] com
For Tablets 1800-208-7555 For SMS Support +91-9212558727 tabsupport [at] lenovo [dot] com

Office Location List

Location Address
Bangalore Lenovo India Pvt.Ltd Ferns Icon, Level -2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore-560037
Gurgaon Lenovo India Pvt.Ltd Vatlka Business Park 1st floor,Badshah Pur Road, Sec-49, Sohna Road, Gurgaon-122001
Kolkata Lenovo India Pvt.Ltd Apeejay Business Center Apeejay House, Block A, 8th floor 15 Park Street Kolkata - 700 016. Service Enquiries Phone No. : 1800-3000-5366 FAX - 033 - 40192240
Mumbai Lenovo India Pvt.Ltd Windsor House, Level 5, No 502, CST Road, Kalina, Santa Cruz (East), Mumbai - 400098
Chennai Lenovo India Pvt Ltd 2nd Floor Kuppu Arcade, 4 Venkatanarayana Road, T.Nagar, Chennai 600 017
Pune Lenovo India Pvt Ltd Apeejay Business Center (Angel Infospace), 1st Floor , Pride House S.No.108/7, Shivajinagar University Road Pune - 411016


Is my PC Think-branded / Idea-branded? Customer Care for Lenovo is very confusing!

If you are confused between Idea and Think branded, you should know that before you access costomer/technical support you must know which model of computer/laptop you own. Decide here between Idea & Think versions.

All India Customer Care & Support Lenovo Numbers

IBM Smart Center,Bangalore – for Think Pad, Think Center, Lenovo 3000 C, N, V and J Series Products

Toll Free : 1800 425 2666
Alternate No : 080-25359182
Email : smcindia [at] in [dot] ibm [dot] com
SMS : 9945456666 ( SMS in the Below Format)
<MTM> <Sl.No.> <Problem Nature> <Name>

Lenovo Consumer Call Center for Lenovo Q, H, K, G, Y, IdeaPad and IdeaCentre Series Products

Toll Free No. : 1800-300-29929
Alternate No :080-39834100
Email : lenconsumer [at] in [dot] ibm [dot] com

Local Service Center Address and Contact Numbers

Find Service Centres through SMS

For Service Centres for Lenovo 3000 H & Q series (Desktops), Lenovo 3000 Y & G Series (Notebooks), sms:
SVC1 <locality/PinCode> to 53636 - example sms SVC1 Kormangala to 53636

For Service Centres for TC-3000J series and ThinkCentre (Desktops), sms:
SVC2 <locality/PinCode> to 53636 - example sms SVC2 MG Road to 53636

For Service Centres for Lenovo 3000 C, N & V series and ThinkPad (Notebooks), sms:
SVC3 <locality/PinCode> to 53636 - example sms SVC3 560075 to 53636

The service can be accessed for Delhi/NCR, Mumbai, Bangalore, Kolkata, Chennai, Pune, Ahmedabad, Hyderabad, Jaipur, Chandigarh.

Warranty service providers Service locations

Toll free numbers:

  • Sales: 1-800-3000-9991
  • Idea service: 1800-419-7555
  • Think Service: 1800-419-4666

Post Sales Hardware Support (For Lenovo Think service)

Toll Free No.


Phone No

080-25359182 / 080-25359183


smcindia [at] in [dot] ibm [dot] com


+91-9945456666 Message Format : 〈Machine Type-Model〉 〈Serial Number 〉 〈Brief hardware problem description〉〈Contact name〉

Post Sales Hardware Support(For Lenovo Idea service)

Toll Free No.


Phone No.

(080) -39834100


eService [at] lenovowarranty [dot] co [dot] in


laptop is not working, I mean its not starting

I want it to be repaired soon as possible

regarding extended warranty documents

i purchased z580 ideaped in diwali offer.. i got the mail from lenovo that yours documents has been varified and you will get the extended warranty documents with in one month by post... one month is already over but still i din get those documents.... plz help


I have purchased the above LAP top and I have been trying to install Java and always it is showing file corrupt.
OS is windows 7 home basic.

Pl help

Wi-Fi network

Wi-Fi network is not being detected by G570 laptop, earlier my laptop was detectig the wi- fi signals for internet connections.now due to this problem i'm not able to surf.

i want to buy lenova laptop L420

Dear sir
This is sreeram from vishakapatnam. I want to buy lenova laptop that model number is L420.... Please cont to me imeaditly please urgent....... my cont number is 9985946438

Charging problem

I have Lenovo G450 laptop. I have following problems with the the laptop :-

1. Charging automatically disconnecting , so unable to charge the battery.

2. The battery charging though showing 99%, but, discharges within 20 to 30 mins. while working with the laptop.

3. Colour display not satisfactory, it is very bright, hence not soothing eye.

Please advice the remedy.

COMPLAINT NO 4270597105

I have given a complaint on Friday 5/10/2012 morning for my directors ALL in one PC mouse problem. and they gave me the complaint no# which I have mentioned in the subject and they promised me that the mouse will be replace in 2 days time. When I call the customer care today on 8/10/2012 they told me that they have received the mouse on 6/10/2012 and they promised me that it will be replaced today i.e., 08/10/2012 but till now no body has turned up and when I called the customer care they are saying that they have not received the mouse. and they don't even know when they will replace the mouse.

I am totally upset with the kind of service.




not working of key pad

Machine -Model:-20042

Serial Number :-CB14581935
Brief hardware problem description:- PROPERLY NOT WORKING OF KEYPAD

Contact name


Hello i have prob with installin windows in my system...it says ''bootmgr missing''....plz help..my cell no is 7275264001

screen cracked need replacement

where 2 replace in mumbai

harddisk problem

i have lenovo h220 desktop from 20 july 2010 ,now harddisk not work properly into harddisk come some voice when i start my pc so please replay me fast for solve this problem

laptop not closing properky

pls help me in repairing my laptop

replacement of laptop Y510

i posted my complain but so far not recived any reply,Hing of my both lapto y510 are broken it had happend to many y510 users,what is the best solution to replace body,contected to service centre they don't give guarentee that hing will not break again so it is my humble request to send my guide line as i don't have any other computer to use and needed badly

non commitment of dispatching free gifts amounting to Rs.5000.00

To The Customer Care, I have purchased a Lenovo Ideapad 2560 on 16.06.2011 from M/S G-next Computers, Hazi Manzil, Ist floor, Gar Ali, Jorhat, gnextjor [at] sify [dot] com, Assam, India, 785001 for my daughter. At the time of purchasing, the shop owner told us that the Lenovo Company is offering computer accessories equivalent to Rs.5000.00 for student. The student identity card has been submitted. But it is quite regrettable that the free gift of computer accessories has not been dispatched yet. While inquired about the matter in the shop, they told us that they have sent all the required documents to the customer care. The sp. of computer is: Sl.No. CBQ4443354, MO: CBOO110634, MFG.10/11/06, Pr. Id. 00346-OEM-8992752-50213, Pr. Key: C4B7F-4FK2M-QTCJM-9HRB9-B3949, Windows 7 Home Basic OA India. You are again requested to look into the matter and take necessary action, Yours sincerely--- Prabin Kr. Duara, F/O Miss Priyakshi Duara, 94351 53821, Assam

Excellent! Thanks for doing

Excellent! Thanks for doing this…it’s really nice to know that I’m not alone on a lot of these things.

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laptop not booting

Recently i bought a new Lenovo laptop i was not given any thing with the laptop I mean disc or cd, and now i am getting error "missing boot mgr" the Ctrl + Alt + del to restart your pc
kindly help. I have bought it from Croma store and I have paid Rs. 1200 more for extanded warranty so who is going to help me lenove or croma store.

Dipak Das

Hardware Changes

Hello I Purchased Lenovo C200 all in one pc recently , is in worranty ,but I found that the higher resolution games are not working on that and the message is "Video card is not supporting" Here by I want to ask , can I change mother board and processor for this , if yes ,whre I can get this. I am looking for processor speed 2.2 gz,with graphic card of 1gb Thanks n advance

for Z 570 series laptopes

i bought Z 570 laptop .

i don't have customer care no.

if you know .pl tell me on my e-mail address.

complaint against ur service entre of bhopal {m.p}

lenovo centre...
my self siddharth shrivastava. i have perchase a laptop of u r company, from my town bhopal. In 2009 sir the warrenty perioad is over. But now at present in my laptop there is some critical problum of mother board in my lapy, for that i have took my lapy in u r service centre , but there is no responsible for my problum in u r service centre in bhopal.my laptop model no. is g530 because there is no responsible technician is there in service centre.. so plz sugges me what i do for this. I was unable to took my laptop at any other metro city at my self cost because i m a student In ther in service centre they advice me to take my lapy to other local shop and also charge me R.s 200. For service charge. many lenovo user r suffring same problum. Sir if u r company unable to solve users problum so plz close ur centre from here at bhopal. they make only fake to costomer. If i not found my proper solution then i advice my local friend here to don,t purchase any lenovo product specially lapy from here, and spread it due to bad sevice response. THANK YOU

latop service center in mumbai (mulund),

i have a Lenovo laptop G550 , its not working since last 20 days, it is showing some hardisk error, please suggest me a service center near by Mulund. it is urgent, there is no answer on customer support. pls help.

none functioning of the sound system

i have a lenovo lap top and recently i installed it with windows 7 proffessional and there after im not able to install the sound driver and may be because of which no sound is comming while running any type of program. my lap top model number is 7757. please help.

I bought a k series desktop

I bought a k series desktop and extended the warranty for 2 years. but within 1 year the cd-writter, hard disc got damaged and now the monitor too. I tried to contact lenovo customer service but failed. Now I have doubt that where the service pack is real or fake. According to the service pack the warranty is valid till july 2012. Please you people help me in for such type of problem. mob no- 08100397497

complain against service center

Respected sir, i..sunil kumar ,i m useing lenovo G 550, serial no..CBQ2026883.. from last one year..but during 2 monthhs i m faceing problem regarding battrery.. it will be exusted(dead)in 15 TO 20 MIN.. so i was registerd a complaint regarding battery to ur customer service(180030029929) they will provided me one case id...(4270216545) after this...i will go to the your customer service center (CADDONS SERIVCES CENTER,banashankari,bangalore) that guys(customer care people) wiill be provide me NEW BATTERY..but it will not working more than 20 min... i thought they will...provided me duplicate/dumy battery... so please take action appropraite action against your service center.. at last..end of the day..when i calling to your customer care service (180030029929) they will not ready to registerd my complaint,,after 30 min..conversation.. they wiill ready to registered my complaint.. my new case id ...(4270219068) so please take ..appropraiate action against whole system...(LENOVO) THANKING YOU... sunil kumar mob-7760884846