Email
care [at] kreeva [dot] com (general query)
Important Links
Shipping
- If you have any question about shipping policies, please Contact
by mail at care [at] kreeva [dot] com
- Any changes in your address needs to be informed within 24 hours
of placing the order. You cannot make any alterations to your address
24 hours past your order
placement/after the parcel is shipped.
- The products ordered can be expected to be delivered within 5-7 days
in major metro cities in India and can take anywhere between 8-10 days
for other locations in India, from the time the order is confirmed.
- Delivery outside India is expected to take up to 15 working days
depending on the postal code and mode of shipping. Please include
3-5 working days if you choose to go for stitching.
- For more information please read.
Return & Exchange
- The shipping charges to send back the product will be bear by customer
will bear shipping charges for exchange product that will send
back to your home.
- When your parcel is received by Support team will provide you a store
credit in your Kreeva wallet within 2 days.
- After receiving the store credit, you can place a new order from that.
- Then Support team will ship parcel back to your address based on the
availability of the product . (usual delivery time is 7-8 days) Read.
Address
16, Amba Bhuvan,
Kasanagar Circle,
Katargam, Surat
-395004, Gujarat, India.
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