Gionee Customer Care No. 1860 258 3138

Organization: 
Toll free Number(s): 
  • 1800 208 1166
All India Number(s): 
  • 1860 258 3138

Email

  • gcare [at] gionee [dot] co [dot] in

Important Links

Head Office

Jaina India Pvt Ltd.
D 170, Okhla Industrial Area, Phase -1
New Delhi 110020, India
Phone : 011-46604666

Social Sites

Comments

Faulty Battery

I bought a Gionee M15 , barely 2 months the battery swell up. This is unusual of your product. Please, I need a battery replacement. I couldn't find it in the market.

Complain and request for removal of amigo security.

Good day,
I want to please complain and request and request that you consider unblocking or unlocking my phone.
2. I recently bought the phone and was having some challenges connecting to whatsapp and also could not synchronise my contact from live/outlook mail on the phone.
3. I then went ahead to reset the phone to factory reset it requested for the Amigo password which I don't have. I have been stocked there and can't use the phone.
4. Also I try to hard reset again but the language of instruction on the hard reset is not English - looks like Chinese or Korean.
5. I need your assistance to unlock the phone.
6. I have sent an email to gcare [at] gionee [dot] co [dot] in.

Can't use my mobile data

I can't assess google with my mobile data

Gionee max

Worst phone ever ,software failure and hardware issues ..Gionee push keeps on irritating you and installs unwanted apps in phone .Gionee company should look into this

Worst phone

It's not functioning well . Its camera click picture automatically and display light on at any time,unlock from any one 's finger

Messege not sent

I have gionee m5 lite . whose messege not sending any mobile no. Please reply me. and solved this problem .

Mobile jack

Mobile ke jack मैं से dhuwan nikal रहा hai

Hang problam

Agar Ham mobile mein koi bhi app kholte Hain to vah hang hone lagta hai to phone Mera bahut teji se hit hone lagta hai do condition hai hamare phone ke

Help me

Gionee F9 not working please my helpPlease get my mobile back with Snapdeal

Service center

Mere ko service chahiye franchise lena he cindly help me

Applock

Don't use applock features in gionee a1 lite model mobile
please how to set applock features in gionee a1 lite

Mobile update problem

Gionee s6s system apps not working and Mobile is not update
Please send updates and open Mobile service apps for best results

System update

System update not be obtained for today's

continuously showing there is some network error

Not updating, showing some network error & also launcher is not working .
Kindly provide me the solution & i'm not able to open anything in phone.
Hope for ur kind & quick response
Thanking u
Gionee M7 power user

mobile phone internal app not work properly

I have Gionee F103 Pro. My mobile phone internal app is not work.

COMPLETELY DEAD,NOT SWITCH ON

Hello Gionee,

Job Sheet No :- GC1910100008329
I Have Face Trouble in the Mobile Gionee Pioneer P7 golden. Mobile has Completely Dead and not Switch on.
Reply to Comment

Call Receive problem

Anybody call me then it's not responding properly call disconnect automatically

Inquiery

Mera gionee a1 model pani mei bheeg gya tha uske baad uski ic aur display change hui thi.uske baad phn properly nhi chal rha hai battry chrge nhi hoti baar baar swtch off ho jata hai ya fir on hi nhi hota usme kya problem hai plz tell me soon

Mobile bettery aur full body

Sir mera mobile model no gionee pioneer p2m ki body aur bettery nahi mil Rahi kya aapke pass mil Sakti hai to dono ka price kya hoga pls reply

Screen light issues

I have gionee M5 mob.when I call somebody then my mobile's screen light goes off automatically.

Hanging problem

My mobile hang and 7month completed only and hanging problem continue plese give me to solve thus solution

hotspot connectivity problem

I have Gionee S6s mobile phone. It was working alright with laptop through hotspot connectivity. For different problem I took my phone to your service centre at Lake Town, Kolkata where they have updated the system and my problem was over for which I went. You have closed your service centre at Lake Town and I don't know where you shifted your service centre . Now I am facing problem in connecting my phone with my laptop through hotspot. It is getting connected automatically as before but no internet access. I find sometimes it gets internet access and again goes out although it remains connected to my laptop.
How to solve this problem. I stay at Dum Dum Park, Kolkata. Can you tell me whether you have any service centre near my place. Your previous service centre at Lake Town, Kolkata was very near to me.
Awaiting your reply in the matter.

system or app does not work properly

Respected Sir,,,,! I have frequently ine massafes are Unfortunately system or app are not working" , then stop,wait,close, these option seen. After this the hand set hasbeen closed. Kindly resolve this problem. Thanking you,,,,!

phone fully complent

Sir,my call can't connect with customer care ...

Not satisfies with the service.

I submitted my gionee phone at service center bcoz there was some touch issues. I got my phone back almost after one and half month. After receiving i noticed other features were not working anymore. Even the problem registered were not sorted. What do I do now? I ad submitted the phone in warranty and now dat is also gone. Kindly help me out.

Thank you.

My phone was not play the videos

Sir please help me my phone was not wark

Outgoing unwanted messages to unknown number

I m facing the problem of outgoing unwanted messages from my phone Gionee P5L which causes deduction of my main balance. This is going on from last 2 months but till now the service center doesn't provide any solution. What to do with my handset now it is of no use. It is the problem of software update version. U should look after the problem and get me some solution.

My call can't connect with customer care

Sir,my call can't connect with customer care ....I want to know price of adopter of gioone p7max..Plzz solve this problem immediately my mobile is not charging properly

Request for supply of Gionee Mah Battery

I am in urgent need of an original Gionee P6 1950 Mah Battery. This is not available in any service centre within the district of North 24 Parganas under the state of West Bengal. The procurement of this battery is suspended by these service centres for an indefinite period from a long time. I have purchased this model early January,2015. Please let me know the probability of supply of the aforesaid battery by the company in early future, if not, should I kept my Gionee P6 model in a museum? Is it be considered as the business policy of your company? Should I drag my sufferings in this connection to the corporate media for a negative advertisement for the company?

मसेज नाही जा रहा हँ

Goneep5 mini se massage send nahi ho raha

Keypad problam

Keypad not working

Complaint

I purchased GIONEE A1Plus at Rs.20000/- one month back. There is no clarity of camara.
Very worst looking of shadowished photos.
Whats the remedy?

Hello Gionee, Job sheet no

Hello Gionee,

Job sheet no GC18400029892
Refer Subject job no

i have face trouble in the mobile Gionee A1 Black. dead, no charging, Handset not charging,

have submitted the same to you service center on 12th may 2018.

I was told that it will be repaired and will be handed back to me in 10 days but haven't received the same till date. when questioned i get a very casual replies stating the part is not available with us.

i dont have any substitute replacement for my phone which has made my life colorless.

i need my phone repaired or replaced otherwise i will take legal action against the company.

since the phone is under warranty i am eligible for replacement.

Thanks & Regards, ....

Help me

Gionee f9 note working help me Please get my mobile back with Snapdeal

Job sheet no

Hello Gionee,

Job sheet no GC18500014027
Refer Subject job no

i have face trouble in the mobile Gionee A1 Black. the touch screen was not responding,

have submitted the same to you service center on 5th may 2018.

I was told that it will be repaired and will be handed back to me in 5 day but haven't received the same till date. when questioned i get a very casual replies stating the part is not available with us.

i dont have any substitute replacement for my phone which has made my life colorless.

i need my phone repaired or replaced otherwise i will take legal action against the company.

since the phone is under warranty i am eligible for replacement.

Thanks & Regards, ....

Ballu fedex

Earphones

In your service centres earphones are available plz tell me that and make mail ti me near surroundings to hyderabad.. plz contact me and my Mobile model no Gionee A1

Screen flickering issue Gionee Aone lite

I have been using Gionee A1 lite from around 4 months now. There has been a problem of flickering screen right from the very beginning, but recently this problem has increased quite a bit.

Suddenly the screen starts flickering and I have to lock the screen and unlock using the power button in order to use the touchscreen again.

When called, the toll free customer care number they asked to me do my pending software update, even though I've done that the problem still persists.

Please solve this issue or get me a handset replacement. I would also wish to state that the service got from Gionee till now has not been appreciable.

I have been using Gionee A1

I have been using Gionee A1 lite from around 6 months now. There has been a problem of flickering screen right from the very beginning, but recently this problem has increased quite a bit.Please solve this issue or get me a handset replacement. I would also wish to state that the service got from Gionee till now has not been appreciable.