Airlink Customer Care No. 0261-669 7777

All India Number(s): 
  • 0261-669 7777 (Custome Care)
  • 0261-669 7700 (Other No. For Customer Care)
  • 958 669 7777 (WhatsApp Support)

Email

  • support [at] airlinkcpl [dot] net

Important Links

Nodal Officer

Javed Nizamuddin Saiyad
1-2. 1st Floor, Annapurna
Shopping Center, Opp. Dhanmora
Complex, Adajan Patia, Surat
– 395 009

Nodal Email Id

  • nodal [dot] surat [at] airlinkcpl [dot] net (Surat)
  • nodal [dot] navsari [at] airlinkcpl [dot] net (Navsari)
  • nodal [dot] vapi [at] airlinkcpl [dot] net (Vapi)

Appallete Authority

Name: Pankaj Kolte
Email Id: appellate [at] airlinkcpl [dot] net

Branch Office Address

Office no.515, 5th floor, Navjivan
Commercial Premises Co-op Society
Limited,Lamington Road, Mumbai – 400008.

Comments

Wifi

Airlink is a very poor service provider, thay have not enough staff for solution, and every 15 to 20 days their internet not working, very irresponsible staff, they have only one answer that, pls wait some time.
Wifi is off at my house since last 8 days. I complain every days' But the wifi is still not working. And when I call, the staff there laughs at me, they are not serious at all. I will never take Airlink connection again.

Very very poor service,

don't by internet connection of this company

Airlink is a very poor service provider, thay have not enough staff for solution, and every 15 to 20 days their internet not working, very irresponsible staff, they have only one answer that, pls wait some time.

Very very poor service,

Complaints

Very poor service pichle 1 month se connection band pada hai koi sunwayi nahi ho rhi hai
Har month ka problem hai month me 10-15 days band pada rheta hai

Refund my money back

Refund my money back imidiatly.i buying a new wifi plan airlink plan for 3 month in rupees 1000. I asked to your agent about this he told me give my money back in 3 days but today is 11th day but my money was not refunded so give my money back imidiatly.

No response of complaint for months

Bakwaas service and staff. They cut call without even replying the complaint.I want to tell the name of person Brijesh Patel.Very irresponsible and rude.
Internet not working since a month. No service yet..Even complaint not registered.

Net connection

Mardar choud company haii 15 di se call keraha hu koyy reply nahi.

wifi not working

very bad service. last 4 days no internet connection .i had registerd complain nut no solution .

No connectivity & No service for months

My internet is not working since more than 3 months now. I have called almost everyday since many days and all i get is that we will try and send a person to check the problem today. I really wish to know when will that “Today” come. Yesterday a person hung up on me while i was talking. You guys have no respect for your customers and have no values. I understand that due to the current situation there may be delay but i have been waiting since more than 3 months now. There should be no excuse for this. I am fed up of all this irresponsible behaviour from your side. And I am a customer and I pay for the service that I don’t even get.

Same Problem

Same Problem

Internet issue

Last 25 days my internet is not working.i give complain to your customer service but they are not replaying me.i also mail your mailbox but they are also not replying.very poor broadband.

Connection problems

Since 30 days I have done several complaints but no proper solution has been done
Very poor feedback
And on calling customer care they have only one recorded message of covid
Same on what's app number

Internet issue

My internet has completely shut off from last 30-35 days. I had complained several times,
But nothing has been done from company to fix this issue.
I must say airlink service is worst service among all.
We have to try hundred times call to reach u.
I had complained on call and whatsapp and text message.
This is the worst experience.
You guys has cut off internet in this lockdown situation.
No one gonna give a fuck once they get their money.
Never gonna go with this service.
U will definitely regret

Internet connection

Net nathi chaltu

Internet not working since one and half months.

Worst service and support i have ever seen.
My internet not working aince last 1 and half months.
No one fixing issues.
Complaints so many times.
Not recommended at all.
Do not waste money to arlink.

No connectivity

Very very poorly service. Last 7 days no internet connectivity i had registered complain but still no solution. There are lot of may work are pending because of no connectivity.

No connectivity

Very very poorly service. Last 7 days no internet connectivity i had registered complain but still no solution. There are lot of may work are pending because of no connectivity.

Every month facing this

Every month facing this problem... Not just in the time of lockdown.. Very very poor service. From last 7 days no internet connectivity is there i had registered complain but still no solution. There are lots of work pending because of no connectivity. I cannot understand the excuse of lock down. As every service provider is able to give internet connection and no firm is saying it cannot be solved due to lock down. Give me in written that you cannot solve the issue because of lock down.