Vodafone Customer Care Number 198

Organization: 
Toll free Number(s): 
  • 198 (For Complaints)
All India Number(s): 
  • 199 (From Vodafone)
  • 79 6671 4000 (From other phones)

Head Office

Address

  • Vodafone India Limited 
    Peninsula Corporate Park
    Ganpatrao Kadam Marg
    Lower Parel, Mumbai - 400 013 
    India

Phone

  • 9820098200  (Helpline 24 X 7)
  • 022 71715000

Fax

  • 022 24963645

For Tweet Click Here

Toll Free Number Business Inquiry

  • 1800123-123-123 (For Business )

USSD Code

Dial

Prepaid

  • *111#
    • For Delight
    • Balance
    • Last 3 Activities
    • Tarrif Plan Details
    • Data Plan
    • Bonus Card
    • Best Offers
    • Low Balance Services
    • Account Update

Postpaid

  • *111#
    • Bill Details
    • Talk Plan
    • VAS & Services
    • Delight
    • Internet Plain Details
    • Vodafone Details like
      • Pay your bills online
      • View your bills for 13 months
      • VAS and Services
      • Activate & Deactivate Services
      • Talk Plan change
    • International Roaming
    • Account Update

24*7 Vodafone Helpline Numbers (All India)

State Name Toll Free Number From Any Phone Email
Andhra Pradesh & Telangana 198 9885098850  vodafonecare [dot] ap [at] vodafone [dot] com
Assam 198 9706097060 vodafonecare [dot] ane [at] vodafone [dot] com
Bihar & Jharkhand 198 9709097090 vodafonecare [dot] bihar [at] vodafone [dot] com
Chennai 198 9884098840 vodafonecare [dot] chn [at] vodafone [dot] com
Dlehi & NCR 198 9811098110 vodafonecare [dot] del [at] vodafone [dot] com
Gujarat 198 9825098250 vodafonecare [dot] guj [at] vodafone [dot] com
Haryana 198 9813098130 vodafonecare [dot] har [at] vodafone [dot] com
Himanchal Pradesh 198 97360 97360 vodafonecare [dot] hp [at] vodafone [dot] com
Jammu & Kashmir 198 97960 97960  vodafonecare [dot] jk [at] vodafone [dot] com
Karnataka 198 9886098860  vodafonecare [dot] kar [at] vodafone [dot] com
Kerala 198 9846098460  vodafonecare [dot] ker [at] vodafone [dot] com
Kolkata 198 9830098300 vodafonecare [dot] kol [at] vodafone [dot] com
Madhya Pradesh & Chhattisgarh 198 9713097130 vodafonecare [dot] mpcg [at] vodafone [dot] com
Mumbai 198 9820098200 vodafonecare [dot] muh [at] vodafone [dot] com
North East 198 9774097740  vodafonecare [dot] ane [at] vodafone [dot] com
Odisha 198  9776097760 vodafonecare [dot] ors [at] vodafone [dot] com
Punjab 198 9888098880 vodafonecare [dot] pun [at] vodafone [dot] com
Rajasthan 198 9828098280 vodafonecare [dot] raj [at] vodafone [dot] com
Tamil Nadu 198 9843098430  vodafonecare [dot] tn [at] vodafone [dot] com
UP (W) 198 9719097190 vodafonecare [dot] upe [at] vodafone [dot] com
West Bengal 198 9732097320 vodafonecare [dot] wb [at] vodafone [dot] com
UP(E) 198 9839098390  vodafonecare [dot] upe [at] vodafone [dot] com
Maharashtra & Goa 198 9823098230 vodafonecare [dot] mah [at] vodafone [dot] com

SMS Keyword to Activate or Deactivate Value Added Services ( VAS)

  • SMS START to 321 for activation of VAS services.
  • SMS STOP to 321 for deactivation of VAS services.
  • VAS and Services
  • Activate & Deactivate Services
  • Talk Plan change

State/City Wise Important Contact Number

Andhra Pradesh & Telangana

Head Branch

Address

  • Vodafone Mobile Services Limited,

    (CIN U64202DL1992PLC088087)

    6th Floor, Varun Towers II, Begumpet,
    Hyderabad 500016,
    Telangana ,India.

Toll Free Number

  • 1800123123123

Phone

  • 9885098850 

Fax

  • 04027764700

Regional and Zonal Offices

Hyderabad: Vodafone Mobile Services Limited

(CIN-U64202DL1992PLC088087),

6th Floor, Varun Towers II,
Begumpet,Hyderabad -
500 016
Tirupathi:

Vodafone Mobile Services Limited,
700/1A1, Block No: 8,Tirumala Bypass
Road,Near Municipal Park,
Tirupathi-517502

Phone:

  • 0877-2235540
  • 0877-2235541

Fax:

  • 0877-2234495
Vijayawada: Vodafone Mobile services Limited, 5th Floor,
59A-20-30A, Sri Siva Complex,
Teachers Colony, Guru Nanak
Colony Road,
Vijayawada - 520008
Vishakhapatnam:

Rednam Alcazer,1st Floor,
Jail Road Junction,
Visakhapatnam-530002,

Phone-

  • 08912760993,

Fax-

  • 08912760995
Warangal:

Vodafone Mobile Services Limited,
2nd Floor, Sri Sai Complex,
Mulugu x Roads,
Warangal-506007

Phone:

  • 09885812222

Fax:

  • 08702500751

Nodal Officers

Name: Ratheesh Kumar
Address:

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087),

6th Floor, Varun Towers II, Begumpet,
Hyderabad 500016,
Telangana ,India.

Phone: 040-71718300
Fax: 040 27764700
Email: andhrapradesh [dot] nodal [at] vodafone [dot] com

Appllate authority

Name: Anamika Pania
Designation: Head- Customer Service
Address:

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

6th Floor, Varun Towers II, Begumpet,
Hyderabad 500016, Telangana ,
India.

Phone: +91 98850 98850

Phone: +91 98850 98850
Fax: +91 40 27764700
Email: andhrapradesh [dot] appellate [at] vodafone [dot] com

Assam

Head Branch

Address

  • Vodafone Mobile Services Limited

    (CIN No: U64202DL1992PLC088087),

    Red Den, NH- 37, Katahbari,
    Gorchuk,
    Guwahati - 781035,
    Assam, India

Fax

  • 9706197061

Email

  • vodafonecare [dot] ane [at] vodafone [dot] com

Nodal Officer

Name: Mr.Pankaj Paul
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Red Den, NH- 37, Katahbari,
Gorchuk, Guwahati - 781035,
Assam, India

Phone: +91 97060 36524
Email: nodal [dot] asm [at] vodafone [dot] com

Appellate Authority

Name: Writuparna Gupta Baksi
Designation: Head - Customer Service
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Red Den, NH- 37, Katahbari,
Gorchuk, Guwahati -
781035, Assam, India

Phone: +91 97060 24365
Fax: 9706197061
Email: appellate [dot] asm [at] vodafone [dot] com

Bihar & Jharkhand

Head Office

  • Vodafone Mobile Services Limited

    (CIN-U64202DL1992PLC088087)

    Circle Head Office Ranchi
    MayFair Building,Hinoo Bridge,
    Main Road , Ranchi- 834002, Jharkhand

  • Vodafone Mobile Services Limited

    ( CIN- U64202DL1992PLC088087 )

    Circle Head Office Patna
    Sai Corporate Park, Opp- SSB Office,
    Rukanpura, Baily Road,
    Patna-800014,Bihar

Email

  • vodafonecare [dot] bihar [at] vodafone [dot] com

Fax

  • 0651 2253084

Vodafone Regional Branches & Zonal Officers

Patna:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

Sai Corporate Park, Opp- SSB Office,
Rukanpura, Baily Road,
Patna-14,Bihar

Begusarai :

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

Ground Floor, G.S Motors, NH-31,
Har-Har Mahadev Chowk,
Begusarai - 851101,
Bihar.

Gaya:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087),

Near BOI Bank A. P. Colony,
Gaya- 823001,
Bihar

Bhagalpur :

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

C/O Gayatri Complex, Near Shyam
SundarSchool, Opposite -
Head PostOffice,
Mahatma Gandhi Road,
Bhagalpur - 812001

Muzaffarpur:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087),

2nd Floor, ASG Eye Hospital, Hathi Chowk,
Ramna, Muzaffarpur,
Bihar, Pin : 842002

Dhanbad :

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

3rd Floor, Ozone Centre, Ashok Nagar,
Dhansar
Dhanbad- 828106

Darbhanga:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

Chaodhary Complex, Bank Road,
Lalbagh, Darbhanga-846004,
Bihar

Purnia:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

C/o Prabha Distributor, Postmortem
Road, Line Bazar,
Purnea-854301, Bihar

Ranchi:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 )

1st Floor, May Fair Building,
Hinoo, Ranchi-834002,
Jharkhand, India.

Jamshedpur:

Vodafone Mobile Services Limited

( CIN- U64202DL1992PLC088087 ),

2nd floor, Dhiren Tower, near South
Park Hotel, q-road, Bistupur,
Jamshedpur,
Jharkhand-831001.

Chapra:

Vodafone Mobile Services Limited

(CIN- U64202DL1992PLC088087 ),

1st Floor, Fuljhari, Rameshwar
Memorial Building, Bypass Road,
Shakti Nagar, Near Hanuman
Mandir, Chapra-841301, Bihar

Nodal Officer

Name: Mr. Saurabh Garg
Address:

Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

Mayfair Building, Hinoo Bridge,
Main Road,
Ranchi-834002.

Phone: +91 97090 18278
Fax: 0651 - 2253084
Email: nodal [dot] bih [at] vodafone [dot] com

Appellate Authority

Name: Mr. Gautam Borah
Designation: VP-Customer Service
Address:

Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

Mayfair Building, Hinoo Bridge,
Main Road, Ranchi-834002.

Phone: +91 97090 18279
Fax: 0651 - 2253084
Email: appellate [dot] bih [at] vodafone [dot] com

Chennai

Head Office

  • Vodafone Mobile Services Limited

    (CIN No: U64202DL1992PLC088087)

    Tower1, 9 th Floor, TVH Beliciaa
    Towers, Block 94, MRC Nagar,
    Chennai 600 028

Fax

  • 9884012345

Nodal Officer

Name: Mr.Sriram P D
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Tower1, 9 th Floor, TVH Beliciaa Towers,
Block 94, MRC Nagar,
Chennai 600 028
Phone: +91 98840 98844
Fax: +91 98430 12345
Email: nodal [dot] tamil [at] vodafone [dot] com

Appellate authority

Name: M J Prasad Nair
Designation: GM - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

Tower1, 9 th Floor, TVH Beliciaa Towers,
Block 94, MRC Nagar,
Chennai 600 028
Phone: +91 99620 99625
Fax: +91 98430 12345
Email: appellate [dot] tamilnadu [at] vodafone [dot] in

Delhi & NCR

Head Office

  • Vodafone Mobile Services Limited

    (CIN No: U64202DL1992PLC088087)

    C 48, Okhla Industrial Area, Phase II,
    New Delhi 110 020

Email

vodafone [dot] del [at] vodafone [dot] com

Fax

01126940154

Nodal officer

Name: Mr. Morish Shukla
Address:

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087),

A 19, Mohan Co-operative Industrial
Estate, Mathura Road New
Delhi – 110044

Phone: 011-71032210
Fax: +91 11 26940154
Email: nodal [dot] delhi [at] vodafone [dot] com

Appellate authority

Name: Ms.Puja Mehra
Designation: Head - Customer Service
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

C 48, Okhla Industrial Area, Phase II,
New Delhi 110 020

Phone: 011-71032211
Fax: +91 11 26940154
Email: appellate [dot] delhi [at] vodafone [dot] com

Gujarat

Head Office

  • Vodafone Mobile Services Limited,

    (CIN U64202DL1992PLC088087)

    Vodafone House, Corporate Road,
    Prahladnagar, Off S.G. Highway,
    Ahemedabad
    380015

Phone

  • 079717 16001

Email

  • vodafonecare [dot] guj [at] vodafone [dot] in

Vodafone Regional Branch & Zonal Offices

Ahmedabad:

Vodafone Mobile Services Limited,
6th Floor, Sakar II,Ellisbridge,
Ahmedabad 380006

Phone:

  • 079 2657 7228
  • 079 2657 7229

Fax:

  • 98799 03036
Baroda: Vodafone Mobile Services Limited,
2nd floor, Alien Complex, Opp.
Deluxe Society, Nr. Devdeep complex,
Nizampura,
Baroda
Bhavnagar: Vodafone Mobile Services Limited, Shop No
103 Silver Arch, Above Yes Bank,
Opp.Dakshinamurti School,
Waghawadi road
Bhavnagar 364001
Gandhidham: Vodafone Mobile Services Limited,
129, 130, First Floor, Golden
Arcade, Oslo Road,
Gandhidham- 370 201
Jamnagar: Vodafone Mobile Services Limited,
201-204 Soham Complex, Gurudwara
road, Jamnagar,
Pin 361001
Junagadh: Vodafone Mobile Services Limited ,
3rd Floor, Balaji Avenue, Moti
Bagh Road,
Junagadh 362001
Mehsana: Vodafone Mobile Services Limited,
2nd floor Apollo enclave, opp
Simandhar Jain Temple, State
Highway, Mehsana
Rajkot:

Vodafone Mobile Services Limited,
3rd Floor, Shivalik – 5, Makkam
Chowk, Gondal Road,
Rajkot – 360 001,

Tel:

  • 98250 98205 ,

Fax:

  • 98799 03037
Surat:

Vodafone Mobile Services Limited,
Pratistha Complex - B,Nr. Experimental
School,Holiday-Inn Road,Parle Point,
Surat - 395 007

Phone:

  • 9825098218
  • 9825098219
  • 9825098220
  • 9825098221
  • 9825098222
  • 9825098223

Fax:

  • (0261) 2254613
Vapi: Vodafone Mobile Services Limited,4 to 8,
Shreenathji Complex, Near Range
Forest Office, Anand Nagar,
Chharvada, Vapi - 396195 ,
Gujarat
Godhra:

Vodafone Mobile Services Limited,
2nd Floor, Gurukrupa Complex,
Chitra Road, Near SBI Bank,
Godhra, India – 389001

Fax

  • 9879903032

Nodal Officer

Name: Reena Patel
Address: Vodafone Mobile Services Limited,
Vodafone House Corporate Road,
Prahladnagar , Off S. G. Highway,
Ahmedabad -380051
Gujarat, India
Phone: +91 99250 00401
Fax: +91 98250 25989
Email: nodal [dot] guj [at] vodafone [dot] com

Appellate authority

Name: Mr. Ashish Kohli
Designation: VP - Customer Service
Address: Vodafone Mobile Services Limited, Vodafone
House Corporate Road, Prahladnagar ,
Off S. G. Highway, Ahmedabad -
380051
Gujarat, India
Phone: 7567860602
Fax: +91 98250 25989
Email: appellate [dot] guj [at] vodafone [dot] com

Haryana

Head Office

  • Vodafone Mobile Services Limited.

    (CIN-U64202DL1992PLC088087)

    Plot No 173, Sector - 3, HSIIDC
    Industrial Area, Karnal, Haryana 

Phone

  • 9813098130 

Email

  • vodafonecare [dot] har [at] vodafone [dot] com

Fax

  • 9813098136

Nodal Officer

Name: Mr. Sourabh Sachdeva
Address:

Vodafone Mobile Services Limited,

(CIN-U64202DL1992PLC088087),

Plot No 173, Sector - 3, HSIIDC Industrial Area,
Karnal, Haryana - 132001.

Phone: +91 98130 90002
Fax: +91 98130 98136
Email: nodal [dot] har [at] vodafone [dot] com

Appellate authority

Name: Mr. Vikram Bains.
Designation: GM - Customer service
Address: Vodafone Mobile Services Limited.

(CIN-U64202DL1992PLC088087)

Plot No 173, Sector - 3, HSIIDC
Industrial Area, Karnal,
Haryana - 132001.
Phone: +919813090003
Fax: +91 98130 98136
Email: appellate [dot] har [at] vodafone [dot] com

Himachal Pradesh

Head Office

  • Vodafone Mobile Services Limited,

    (CIN No: U64202DL1992PLC088087)

    130, Durga Cottage, SDA complex,
    Kasumpti,
    Shimla-171009

Email

  • vodafonecare [dot] hp [at] vodafone [dot] com

Nodal Officer

Name: Ms. Jyotsna Sandhu
Address: Vodafone Mobile Services Limited,
130, Durga Cottage, SDA
complex, Kasumpti,
Shimla-171009
Phone: +91 97362 97362
Fax: +91 177 2628926
Email: nodal [dot] hp [at] vodafone [dot] com

Appellate Authority

Name: Ms Mandeep Kaur
Designation: Vice president
Address: Vodafone Mobile Services Limited,130,
Durga Cottage, SDA complex,
Kasumpti, Shimla-171009
Phone: +91 97363 97363
Fax: +91 177 2628926
Email: appellate [dot] hp [at] vodafone [dot] com

Jammu & Kashmir

Head Office

Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

4th floor, North Block, Bahu Plaza,
Jammu, Jammu & Kashmir -
180004.

Email

  • vodafonecare [dot] jk [at] vodafone [dot] com

Fax

  • +191 2470846

Nodal Officer

Name: Mr. Ankur Paliwal
Address:

Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

4th floor, North Block, Bahu Plaza,
Jammu, Jammu & Kashmir
- 180004.

Phone: +91 97960 97970
Fax: +91 97960 97962
Email: nodal [dot] JnK [at] vodafone [dot] com

Appellate authority

Name: Ms Mandeep Kaur
Designation: VP - Customer Service
Address:

Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

4th floor, North Block, Bahu Plaza,
Jammu, Jammu & Kashmir -
180004.

Phone: +91 9796097979
Fax: +91 97960 97962
Email: appellate [dot] jnk [at] vodafone [dot] com

Karnataka

Head Ofice

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

3rdFlr,A Block,MarutiInfotech Ctr,
Koramangala Intermediate RingRd,
AmarJyoti Layout,Bangalore-560071.

Email

  • vodafonecare [dot] car [at] vodafone [dot] com

Fax

  • 08071711010 

Vodafone Regional Branch & Zonal Offices

Davangere:

Vodafone Mobile Services Limited,No 266,
1st Floor, Bharat Scouts & Guides
Towers,Janatha Bazaar Road P.J.
Extn.,
Davangere - 577 002

Phone:

  • (08192) 259933
Gulbarga:

Vodafone Mobile Services Limited,
Khuba Plots,Khuba Complex Main
Road,Gulbarga – 585102

Phone:

  • (08472) 645999
Hubli:

Vodafone Mobile Services Limited,No.44,
Upper Ground Floor,Laxmibalakrishna
Square,Station Road,Hubli - 580 020

Phone:

  • (0836) 2369853
Mangalore:

Vodafone Mobile Services Limited,Punja
building, No.4-1-145/6, 2nd floor,M.G.Raod,
Lalbagh,Mangalore-575003,

Phone:

  • 0242453334
Mysore:

Vodafone Mobile Services Limited,2950,
II Floor, Aishwarya Arcade,9th Cross,
Kalidasa Road, V.V. Mohalla,
Mysore -570002

Phone:

  • (0821) 4287280
Tumkur: Vodafone Mobile Services Limited,Khata
435A/2534A,BH Road,Bata Vadi,
Tumkur-572103

Nodal Officer

Name: Yogesh Gokhale M
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087).

3rdFlr,A Block,MarutiInfotech Ctr,Koramangala
Intermediate RingRd,AmarJyoti
Layout,Bangalore-560071.

Phone: 080 7171 1111
Email: nodal [dot] kar [at] vodafone [dot] com

Appellate Authority

Name: Rajeshwari Hiremath
Designation: Head- Customer Service
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

3rdFlr,A Block,MarutiInfotech Ctr,
Koramangala Intermediate RingRd,
AmarJyoti Layout,
Bangalore-560071.

Phone: 080-71711111
Fax: 080 7171 1010
Email:  

Kerala

Head Office

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

4th Floor, Angels Arcade, South Kalamassery,
Cochin University (PO),
Kochi 682022

Email

  • vodafonecare [dot] ker [at] vodafone [dot] com

Fax

  • 04842393842

Vodafone Regional Branch & Zonal Offices

Calicut: Vodafone Mobile Services Limited
Nikarthil Towers, Byepass
Road - 673 001
Calicut.
Kochi: Vodafone Mobile Services Limited
2nd floorAshis Building,Shanmugham
Road, Kochi - 682031
Malappuram: Vodafone Mobile Services Limited
Malabar Gold BuildingCalicut Road
Manjeri Malappuram
679 328
Trissur: Vodafone Mobile Services Limited
2nd Floor,E-townEast fort
Trichur -
680 005
Trivandrum: Vodafone Mobile Services Limited
4th Floor,Trans Tower,KTDFC
BuildingVazhuthacaud.P.O, - 695 014
.Trivandrum

Nodal Officer

Name: Mr. Jishin Jayaprakash
Address: Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087),

4th Floor, Angels Arcade, South Kalamassery,
Cochin University (PO),
Kochi 682022
Phone: 0 99460 12345
Fax: 048 4255 6007
Email: nodal [dot] ker [at] vodafone [dot] com

Appellate Authority

Name: Ms. Bindu Gopal
Designation: Head-CS
Address: Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

4th Floor, Angels Arcade, South Kalamassery,
Cochin University (PO),
Kochi 682022
Phone: 9946123456
Fax: 048 4255 6007
Email: appellate [dot] ker [at] vodafone [dot] com

Kolkata

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087).

Constantia Office Complex, 11 Dr.U N
Brahmachari Street,
Kolkata-700017.

Vodafone Regioanl Branch & Zonal Offices

Kolkata:

Vodafone Mobile Services Limited. ,
08 Major Arterial Road, New Town,
Rajarhat, Block AF, DLF IT Park,
16th Floor.
Kolkata - 700 156

Fax:

  • +91 98300 98241

Nodal Officer

Name: Ms. Dipika Majumder
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087).
Constantia Office Complex, 11 Dr.U N
Brahmachari Street,
Kolkata-700017.

Phone: +91 98304 10285
Fax: +91 98300 98241
Email: nodal [dot] kol [at] vodafone [dot] com

Appellate authority

Name: Sudipta Kumar Sen
Designation: VP - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087).

Constantia Office Complex, 11 Dr.
U N Brahmachari Street,
Kolkata-700017.
Phone: +91 98301 40409
Fax: +91 98300 98241
Email: appellate [dot] kol [at] vodafone [dot] com

MP & Chhatishgarh

Head Office

  • Vodafone Mobile Services Limited

    (CIN No: U64202DL1992PLC088087) ,

    2nd Floor, Centre Point, NewMarket,T.T.
    Nagar, Bhopal 462003
    Madhya Pradesh
Email: vodafonecare [dot] mpcg [at] vodafone [dot] com
Fax: +91 9713012345

Vodafone Regional Branch & zonal offices

Jabalpur: 1172, Atul Vihar, Commercial
Wing, Wright Town, Jabalpur
482002.
Indore: Vodafone Mobile Services Ltd,
201-202, Shagun Tawar ,
2nd floor, Above Apna Sweet ,
Vijay Nagar Square ,
Indore 452002. M.P.
Gwalior: Vodafone Mobile Services Limited,
2nd Floor, 45 S.P. Tower, City Centre,
Gwalior – 474 002.
Raipur: Pujari Chambers 1st floor block B,
near Pachpedi naka , New Dhamtari
Road, Raipur C.G. 492001
Bhopal: Vodafone Mobile Services Ltd.1st Floor,
Centre Point, New Market ,T.T. Nagar,
Bhopal 462003
Madhya Pradesh.
Satna: Vodafone Mobile Services Limited.,
1st Floor , Satna Plaza, Reva
Road, 485001
Bilaspur: Vodafone Mobile Services Limited.,
Shop No.215 to 219,Jain Plaza,
Link Road,
Bilaspur, C.G.,495001
Ujjain: Aditya Plaza, Plot No.34 & 35.
Kamla Nehru Marg Freeganj, Ujjain.
Sagar: Vodafone Mobile Services Ltd, / Plot no 76,
Radha Tiraha, Gujrati bazar ,
Near ICICI Bank Opp. Deluxe Petrol
Pump Sagar. MP-470001

Nodal officer

Name: Mr. Rahul Jain
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087) ,

2nd Floor, Centre Point, NewMarket,T.T.
Nagar, Bhopal 462003
Madhya Pradesh
Phone: +91 97130 97131
Fax: +91 97130 12345 , 0755-7171233
Email: nodal [dot] mpcg [at] vodafone [dot] com

Appellate Authority

Name: Mr. C. Thannasiappan
Designation: Head - Customer Service
Address: Vodafone Mobile Services Limited

( CIN No: U64202DL1992PLC088087) ,

2nd Floor, Centre Point, NewMarket,T.T.
Nagar, Bhopal 462003
Madhya Pradesh
Phone: +91 97130 97132
Fax: +91 97130 12345 , 0755-7171233
Email: appellate [dot] mpcg [at] vodafone [dot] com

Maharashtra & Goa Except Mumbai

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

The Metropolitan, FP No 27, Survey No 21,
Old Pune-Mumbai Highway, Wakdewadi,
Shivaji Nagar, Pune-411 003

Email: vodafonecare [dot] mah [at] vodafone [dot] com
Fax: 020-7171 6666

Vodafone Regional Branch & zonal offices

Aurangabad:

Office No. C2, C3 & C4, 2nd Floor,
ABC Complex, 2nd floor, Opp. District Court,
Adalat Road, Aurangabad. - 431 001, India

Tel

  • 0240 7171 000

Fax

  • 0240 7171 002
Goa:

City Centre, 6th Floor, 19. Patto Plaza,
Panaji, Goa - 403 001,
India

Tel

  • 0832 7171 000

Fax

  • 0832 7171 002
Kolhapur:

Ayodhya Towers, 511, KH'E' Ward, Near
Dabholkar Corner, Kolhapur - 416 001,
India

Tel

  • 02317171000

Fax

  • 02317171002
Nagpur:

"NEXUS POINT" 2nd Floor, Opp. Vidhan Bhawan,
Next to Nagpur Municipal Corporation,
Civil Lines, Nagpur - 440 001. India

Tel

  • 07127171000

Fax

  • 07127171002
Nasik:

"The Capital" 2nd Floor, Saharanpur Road,
Opp. Kulkarni Garden,
Nasik - 422 002.
India

Tel

  • 02537171000

Fax

  • 02537171006
Pune:

Hirabaug - 42/A, Shukrawar Peth, Hirabaug,
Tilak Road, Pune - 411 002,
India

Tel

  • 020 7171 2000
  • 020 7171 2002
Solapur:

940, Birajdar Complex, Saat Rasta,
Rangbhavan Road, Near Garud Bungalow,
Solapur - 413 002,
India. -

Tel

  • 0217-2312003

Fax

  • 0217-2316002
Vasai:

Office no-10,11,12 & 13, 1st Floor,
Mahavir Plaza, Survey no-207 & 208,
Village-Sandor, Vasai (West),
Pin - 401 202, India -

Tel

  • 02506062400,

Fax

  • 02506062400
Akola: 2nd Floor, Yamuna Tarang Complex,
Vidya Nagar, NH-6, Nagpur Akola
Road, Akola-444004.

Nodal officer

Name: Kavita Kamat
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087) ,

The Metropolitan, FP No 27, Survey
No 21, Old Pune-Mumbai Highway,
Wakdewadi, Shivaji Nagar,
Pune-411 003
Phone: 020 71717171
Fax: 020 7171 6666
Email: nodal [dot] mah [at] vodafone [dot] com

Appellate Authority

Name: Shailesh Upadhyay
Designation: AVP - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087) ,

The Metropolitan, FP No 27, Survey No 21,
Old Pune-Mumbai Highway, Wakdewadi,
Shivaji Nagar,
Pune-411 003
Phone: 020 7171 8181
Fax: 020 7171 6666
Email: appellate [dot] mah [at] vodafone [dot] com

Mumbai

Head Office

Vodafone India Limited

(CIN No: U32200MH1992PLC119108),

2nd Floor, Skyline Icon, 86/92, Andheri
Kurla Road, Marol Naka, Near Mittal
Industrial Estate, Andheri East,
Mumbai 400059.

Email: vodafone [dot] mum [at] vodafone [dot] com

Nodal Officer

Name: Ms. V Rodricks
Address: Vodafone India Limited. 2nd Floor,
Skyline Icon, 86/92, Andheri Kurla Road,
Marol Naka, Near Mittal Industrial Estate,
Andheri East,
Mumbai 400059, India.
Phone: 9820015032
Fax: +912266661200
Email: nodal [dot] mum [at] vodafone [dot] com

Appellate authority

Name: Ms. Yael Dsouza
Designation: GM - Customer Service
Address: Vodafone India Limited

(CIN No: U32200MH1992PLC119108),

2nd Floor, Skyline Icon, 86/92, Andheri
Kurla Road, Marol Naka, Near Mittal
Industrial Estate, Andheri East,
Mumbai 400059.
Phone: +91 9820015713
Fax: +912266661200
Email: appellate [dot] mum [at] vodafone [dot] com

North East

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Near Nazareth Hospital, Arbuthnot Road,
Laitumkhrah,
Shillong 793 003,
Meghalaya, India.

Email: vadafonecare [dot] ane [at] vodafone [dot] com
Fax: 9774197741

Nodal Officer

Name: Indira Sanasam
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Near Nazareth Hospital, Arbuthnot Road,
Laitumkhrah, Shillong 793 003,
Meghalaya, India.
Phone: +91 97740 36524
Email:  

Appellate Authority

Name: Writuparna Gupta Baksi
Designation: Head - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Near Nazareth Hospital, Arbuthnot Road,
Laitumkhrah, Shillong 793 003,
Meghalaya, India.
Phone: 09774024365
Fax: 9774197741
Email: appellate [dot] nes [at] vodafone [dot] com

Odisha

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Unit - 41, E 52, Infocity,Chandrasekharpur,
Chandaka Industrial Estate,
Bhubaneswar - 751024

Email: vodafonecare.cos
Fax: +91 6747171767

Nodal Officer

Name: Mr.Sudhir Kumar Raiguru
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

Unit - 41, E 52, Infocity,Chandrasekharpur,
Chandaka Industrial Estate,
Bhubaneswar - 751024.
Phone: +91 97760 98810
Fax: +91 6747171767
Email: nodal [dot] ors [at] vodafone [dot] com

Appellate authority

Name: Surjeet Mahapatro
Designation: Head - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

,Unit - 41, E 52, Infocity,Chandrasekharpur,
Chandaka Industrial Estate,
Bhubaneswar - 751024.
Phone: +91 97760 98820
Fax: +91 6747171767
Email:  

Punjab

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

C 131, Industrial Area, Phase VIII, Mohali,
Punjab-160 071.
Phone: +91 98880 98880

Email: vodafonecare [dot] pun [at] vodafone [dot] com
Fax: 0172 5090300

Nodal officer

Name: Ms. Jyotsna Sandhu
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

C 131, Industrial Area,
Phase VIII, Mohali,
Punjab-160 071.
Phone: +91 9988808816
Fax: +91 172 5090300
Email: nodal [dot] pun [at] vodafone [dot] com

Appellate Authority

Name: Ms Mandeep Kaur
Designation: Vice president
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

C 131, Industrial Area, Phase VIII,
Mohali, Punjab-160 071.

Phone:

  • 098880 98880
Phone: +91 9888012346
Fax: +91 172 5090300
Email: appellate [dot] pin [at] vodafone [dot] com

Rajasthan

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

5th Floor, Gaurav Tower, Malviya Nagar,
Jaipur-302017,
Rajasthan, India.

Phone No:

  • 0141-7171000

Fax No.

  • 0141-7171999
  • 9828098285

Email

  • vodafonecare [dot] raj [at] vodafone [dot] com

Nodal officer

Name: Vinita Joshi
Address: Vodafone Mobile Services Limited

(U64202DL1992PLC088087),

5th Floor, Gaurav tower, Malviya
Nagar, Jaipur-302017,
Rajasthan, India.
Phone: 9828096211
Fax: 9828098285
Email: nodal [dot] rajasthan [at] vodafone [dot] com

Appellate Authority

Name: Anita Goswami
Designation: Head Customer Service.
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

5th Floor , Gaurav Tower, Malviya Nagar,
Jaipur - 302017,
Rajasthan, India
Phone: 9828996200
Fax: 9828098285
Email: appellate [dot] raj [at] vodafone [dot] com

Tamil Nadu & Exept Chennai

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

Tower1, 9 th Floor, TVH Beliciaa Towers,
Block 94, MRC Nagar,
Chennai 600 028

Email: vodafone [dot] in [at] vodafone [dot] com
Fax: +91- 98430 12345

Vodafone Regional Branch & zonal offices

Madurai: Vodafone Mobile Services Limited,
25/5 , Palaami Centre, 1st Floor,
New Natham Road,
Madurai.625014.
Tirunelvelli: Vodafone Mobile Services Limited
Thaha Plaza, 10/4 South bye pass road,
Vanarpet Thirunelvelli
627003
Coimbatore:

Vodafone Mobile Services Limited,1046,
Avanashi Road,Coimbatore 641 018

Phone:

  • 09943099430
Pondicherry: Vodafone Mobile Services Limited,
Plot No.1 & 2, Avvai Nagar,
Airport Road,
Puducherry 605 008
Salem: Vodafone Mobile Services Limited,
No.4/33, Ram Complex, Chinnery
Vayalkadu Near New Busstand
West, Pallapatty Post
Salem 636 009
Tirupur: Vodafone Mobile Services Limited,
No. 163/240, Kumaran Road,
Tiruppur 641 601
Trichy: Vodafone Mobile Services Limited,
1st Floor, Naveen Plaza, 100 A
Salai Road, Woraiyur,
Trichy 620 003.

Nodal Officer

Name: Mr.Sriram P D
Address: Vodafone Mobile Services Limited,

(CIN No: U64202DL1992PLC088087),

Tower1, 9 th Floor, TVH Beliciaa Towers,
Block 94, MRC Nagar,
Chennai 600 028
Phone: +91 99432 99432
Fax: +91 98430 12345
Email: nodal [dot] tamilnadu [at] vodafone [dot] com

Appellate authority

Name: M J Prasad Nair
Designation: GM - Customer Service
Address: Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

Tower1, 9 th Floor, TVH Beliciaa Towers,
Block 94, MRC Nagar,
Chennai 600 028
Phone: +91 99434 99434
Fax: 98430 12345
Email: appellate [dot] tamilnadu [at] vodafone [dot] com

UP (East)

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

Shalimar Titanium, Plot Number TC/G 1/1,
Vibhuti Khand, Gomti Nagar,
Lucknow 226010, India

Phone 9839098390
05227171999
Email: vodafonecare [dot] upe [at] vodafone [dot] com
Fax: 05222723976

Vodafone Regional Branch & zonal offices

Allahabad: Mahindra Complex,5, Elgin
Road,Opp.Raj Andh
Vidyalaya,Allahabad
Gorakhpur: Ist Floor, Prahalad Rai Centre,
AD Crossing,Bank
Road,Gorakhpur
Kanpur: 14/116D Near Tulsi hospital,
Civil Lines,
Kanpur 208001
Lucknow: Shalimar Titanium, Plot Number-
TC/G-1/1, Vibhuti Khand,
Gomti Nagar, Lucknow- 226010
Varanasi: Kuber Complex,Rath
Yatra Crossing,Varanasi

Nodal officer

Name: Ms. Astha Nigam
Address: Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087),

Shalimar Titanium, Plot Number TC/G
1/1, Vibhuti Khand, Gomti Nagar,
Lucknow 226010, India.
Phone: 09839756789
Fax: 0522 2723976
Email:  

Appellate authority

Name: Mr.Vikram Singh Bains
Designation: Head- Customer Service
Address: Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

Shalimar Titanium, Plot Number TC/G 1/1,
Vibhuti Khand, Gomti Nagar,
Lucknow 226010, India.
Phone: 9721980180
Fax: +91 522 2723974
Email: appellate [dot] upe [at] vodafone [dot] com

UP ( West)

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

B1/H5, Mohan Cooperative Industrial
Estate, Mathura Road,
New Delhi 110044,India

Email: vodafonecare [dot] upe [at] vodafone [dot] com
Fax: 01171710001

Vodafone Regional Branch & zonal offices

Agra:

Vodafone Mobile Services Limited,
20-B, 76, Part Mauja Rajpur, Near Amar
Hotel Fatehabad Road Agra. Vodafone
Care Postpaid no.: 111 or

Phone

  • 9719097190

Fax No.:

  • 05622227656
Bareilly:

Vodafone Mobile Services Limited, 165,
Civil lines, Ist floor, Opp hotesl Swan Tower,
Station road Bareilly. Vodafone Care
Postpaid no.: 111 or

Phone

  • 9719097190

Fax No.:

  • 05812420152
Dehradun:

Vodafone Mobile Services Limited,59/4 ITC
Building,3rd floor Rajpur Road, Dehradun,

Ph:

  • 9759710000
  • 9759712000
  • 9759730000
  • 9759740000

Fax:

  • 0135-2745773
Meerut:

Vodafone Mobile Services Limited, 136/1
& 137/1, Mangal Pandey Nagar,University
Road, Meerut . Vodafone Care Postpaid no.: 111

Phone

  • 9719097190

Fax No.:

  • 01212765448

Nodal officer

Name: Preeti Sonthalia
Address: Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087),

B1/H5, Mohan Cooperative Industrial
Estate, Mathura Road,
New Delhi 110044,India.
Phone: 09719293245
Fax: 01171710001
Email: nodal [dot] upw [at] vodafone [dot] com

Appellate authority

Name: Mrs. Chandrani Mukherjee
Designation: Head- Customer Service
Address:

Vodafone Mobile Services Limited,

(CIN U64202DL1992PLC088087)

B1/H5, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi 110044,India.

Phone:

  • 011717 10000
Phone: 9719143245
Fax: 011 71710001
Email: appellate [dot] upw [at] vodafone [dot] com

West Bengal ( Expect Kolkata)

Head Office

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

8, Major Arterial Road, New Town, Rajarhat,
Block AF, DLF IT Park, 15th and
16th floor, Kolkata-70015

Email: vodafonecare [dot] wb [at] vodafone [dot] com
Fax: 098300 98241

Vodafone Regional Branch & zonal offices

Asansol: Vodafone Mobile Services Limited,
P.C Chatterjee Market 1st floor, 74/192
G.T Road, Rambandhu Talaw,
Opp - Auto market, Asansol - 713303
Siliguri:

Vodafone Mobile Services Limited,
Citi Plaza, Sevoke Road,Siliguri -
734 401

Phone:

  • 9732097320

Fax:

  • 97320 97666

Nodal Office

Name: Dipika Majumder
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087),

8, Major Arterial Road, New Town, Rajarhat,
Block AF, DLF IT Park, 15th and
16th floor, Kolkata-700156.

Phone:

  • 097320 97320
Phone: 098305 51028
Fax: 097320 97666
Email: nodal [dot] wb [at] vodafone [dot] com

Appellate Authority

Name: Sudipta Kumar Sen
Designation: VP - Customer Service
Address:

Vodafone Mobile Services Limited

(CIN No: U64202DL1992PLC088087)

8, Major Arterial Road, New Town,
Rajarhat, Block AF, DLF IT Park,
15th and 16th floor,
Kolkata-700156.

Phone:

  • 097320 97320
Phone: 098301 99999
Fax: 097320 97666
Email:  

Comments

on some number

i have number iwant they add please tell ph-9581270368

re:: balance deduction for no reasons

dear sirs ,
im being avery old customer of vodafone and a preminum customer facinga very big problem from your company for no reans you deduct money from my balance yesterday my balance was rupees 350 to 400 approx but today u have deducted it fully without any notice for no reason for which your customer care person dont know to even give proper reply they just give reply that we will resend your money or our officer will call you i have been complaining this from so long and i have sent you mail also to you but your company has no customer satisfaction thing to call us back we like fools should call u and email you, this is not good sign from your side . more over im having more then 60 connections of vodafone but im not satisfied with your work. im having all connection in my company name urban tree infrastructures and oayan property and many personal names too.. i further request to solve the problem immediated and refill my account as soon as possible as my booster is also on n my cellular data was off .. so please look into this matter immediately.

hoping for your promt reply.

regards

jinesh kothari (9884680000)

osyan property/director

Rs. 80 sms recharge is not working.

Sir,
I had recharged my vodafone prepaid number with the Rs.80 sms recharge plan on 22.012012 at 6.34pm. This recharge is supposed to provide me with one 30 days of free sms facility with 100 sms per day. But this offer is not working and Re.1 is getting deducted every time I am sending an sms. I would expect Vodafone company to do the needful and help me out before it is too late.

J.Mukherjee,
Vodafone Prepaid Simcard Holder,
Kolkata.

Postpaid connection not disconnection after request on 13.07.11

Sir,

we have about 15 postpaid connection from jan.11. we request on 13.07.2011 at vodafone store, ghaziabad for service stop of connection no. 9811610128 & 3811610130 because sim are missing in our office.

I am surprise for you sent bill every month of above connection without uses by any person.

please take action immedaitly.

I.C. AGARWAL
KRUTI TECHNOENGINEERING PVT. LTD.
9811610188

HOW CAN I CHEAK GPRS BLANCE

How can i check Gprs balance ?

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