Vijaya Bank Toll Free Numbers 1800 425 5885

Toll free Number(s): 
  • 1800 425 5885 (For all queries, 24*7)
  • 1800 425 9992 (For all queries, 24*7)
  • 1800 425 4066 (For all queries, 24*7)
  • 1800 103 5525 (Balance enquiry)
  • 1800 212 8540 (Balance enquiry)
  • 1800 103 5535 (Mini statement)
  • 1800 313 8540 (Mini statement)
All India Number(s): 
  • 080-25584066 (EXT 500 / Internet banking query)
  • 022-6636 3640 (Forex Rate Quoting)
  • 022-6636 3638 (Forex Rate Quoting)

IVRS Options-

First Select Language

  • Wait, your call will transfer to customer care executive


vnetbanking [at] vijayabank [dot] co [dot] in (For Internet Banking queries)
debitccc [at] vijayabank [dot] co [dot] in (Card hotlisting)
debitcard [at] vijayabank [dot] co [dot] in (debit / credit card)
ccd [at] vijayabank [dot] co [dot] in (debit / credit card)
nricustomercell [at] vijayabank [dot] co [dot] in (For NRI)

Missed Call Service

9243210480 (For Account Opening TAB Banking)
Only for selected cities (Delhi, Hyderabad, Mumbai & Bengaluru)


SMS BLOCK VIJ XXXX (last 4 digits of your card number) to 575758 from Registered Mobile Number

Debit Card holders can block / hotlist their Debit Card by sending SMS to 9243755121 from card holder’s registered mobile number by referring Account Number or Debit Card Number as per the format given below:

A.    SMS Format for HOTLISTING using Account No

HOT <15 Digit Account No>
e.g. HOT 133101021000596

B.    SMS Format for HOTLISTING using CARD No

HOT <16 Digit Card No>
e.g. HOT 4213410000000000

C.    SMS Format , if multiple cards are linked to a single account

HOT <15 Digit Account No>  
e.g. HOT 133101021000596

Bank will respond as below
•    Multiple cards ending with ------ linked to your account. To hotlist, send message as HOT <last 4 digit of card no>
•    Re send SMS HOT <Last Four Digit of Card No> e.g. HOT 0162

The card will be hot-listed at the switch immediately and confirmation will be sent to the cardholder.

If no reply is received in 5 minutes, the cardholder has to call our 24 x 7 Customer Care Centre to get the card hot-listed:

•    Toll free number 1800 425 9992/5885/4066
•    Mail @ debitccc [at] vijayabank [dot] co [dot] in

Important Links

Internet Banking

Online Retail Loans

Aadhaar Centres

Credit Card

Grievance Redressal

Step: 1

Submit Complaint / Grievance Form

Step: 2

Customer Contact Cell is functioning at All 32 Regional Offices

Step 3

Know Your Complaint / Grievance Status

Nodal Officer for Customer Grievances

Sr No Region Contact no. (Mobile) Contact no. (Landline) CO Code Name of Staff handling Customer Contact Cell Designation Email Id
1 AHMEDABAD 9872004805 079-26306893 9101 Mohit Khanna Manager ahmroplanning [at] vijayabank [dot] co [dot] in
9448987307 080-25582749 9124 Suneeta Asst. Manager robanccc [at] vijayabank [dot] co [dot] in
8025595943 9125 Sophia Eliza Issac Asst. Manager roblrscccell [at] vijayabank [dot] co [dot] in
4 BHOPAL 9310840831 0755-2550218 9131 Anjela Kerketta Asst. Manager robhpucustomercontactcell [at] vijayabank [dot] co [dot] in
5 CHANDIGARH 9467755432 0172-2745240 9126 Abhishek Asst. Manager chplanning [at] vijayabank [dot] co [dot] in
6 CHENNAI 9000551799 04428885412 9113 Naveen Manager che [dot] inspection [at] vijayabank [dot] co [dot] in
7 COIMBATORE 9629078700 04222246264 9132 P Ganeshan Manager rocoimbatoreper [at] vijayabank [dot] co [dot] in
8 DELHI 7011492061 01123711098
9107 Anuj Jaiswal / Nagendra Singh Asst. Manager rodelhimsmehub [at] vijayabank [dot] co [dot] in
9 GUWAHATI 9436123360 0361-2468790 9108 Tuhin Dutta Manager roguwmarketing [at] vijayabank [dot] co [dot] in
10 HASSAN 9964399269 08172-2279355 9109 Vijayakumar Asst. Manager rohasrmd [at] vijayabank [dot] co [dot] in
11 HUBLI 9423810507/ 9008459238 08362-366306 9110 Narendra Kumar/ Sunita Senior Manager Asst Mangaer rohubmarketing [at] vijayabank [dot] co [dot] in/ hublimsc9191 [at] vijayabank [dot] co [dot] in
12 HYDERABAD 8106737542 040-23287243 9111 B Vidya Rani Asst. Manager rohydcustomercontactcell [at] vijayabank [dot] co [dot] in
13 JAIPUR 9873677870 0141-2703782 9133 Jitendra Sharma Asst. Manager rojaimarketing [at] vijayabank [dot] co [dot] in
14 KALABURAGI 9908651720 08472-262615 9136 Vishal Asst. Manager rokalplanning [at] vijayabank [dot] co [dot] in
15 KOCHI 7560804321 0484 2384332 9127 Sudeesh Asst. Manager planningkochi [at] vijayabank [dot] co [dot] in
16 KOLKATA 033222621639104 Pankaj Kumar Senior Manager rajabhashakol [at] vijayabank [dot] co [dot] in
17 KOZHIKODE 9441213166 0495-2767133 9130 Chandriah Manager rokozmarketing [at] vijayabank [dot] co [dot] in
18 LUCKNOW 8077811276 0522-2349739 9112 Avani Manager rolucknowccc [at] vijayabank [dot] co [dot] in
19 LUDHIANA 9872214527 0161-2432600 9140 Sandeep Singh Asst. Manager roludcccell [at] vijayabank [dot] co [dot] in
20 MANDYA 8971709996 08232- 220500 9139 Sonulal P N Asst. Manager romandgad [at] vijayabank [dot] co [dot] in
21 MANGALORE 9483513040 0824-2423906 9114 Usha Manager
22 MEERUT 8823838931 011-28752739 9135 Kanchan Asst. Manager romeeplanning [at] vijayabank [dot] co [dot] in
23 MUMBAI 7506430790 022-26614166 9103 Vastavika Kurup Asst. Manager romumbaiccc [at] vijayabank [dot] co [dot] in
24 MYSORE 8310381493 0821-2571906 9115 Fahima S Shaik Asst. Manager romysplanning [at] vijayabank [dot] co [dot] in
25 NAGPUR 9763330908 07122750713 9128 Sheetal Zalke Asst. Manager ronagpurcredit [at] vijayabank [dot] co [dot] in
26 PATNA 9970998127 0612-2224935 9134 Santosh Kumar Manager ropatmarketing [at] vijayabank [dot] co [dot] in
27 PUNE 8291978774 020-25588018 9129 Anand Kumar Prajapat Asst. Manager ropun [dot] marketing [at] vijayabank [dot] co [dot] in
28 SHIMOGA 9008743316 08182-251204 9122 Vikram S Doddamani Asst. Manager roshicreditretail [at] vijayabank [dot] co [dot] in
29 SURAT 9971969943 02612502570 9137 Anand Verma Asst Manager rosuratplanning [at] vijayabank [dot] co [dot] in
30 UDUPI 9400286714
0820-2520894 /
9118 Prateik Augstin Ganesh M Asst. Manager personneludp [at] vijayabank [dot] co [dot] in/ roudupiinspection [at] vijayabank [dot] co [dot] in
31 VIJAYAWADA 9948430214 0866-2428156 9119 R S Krishna Sharma Chief Manager
32 VISAKHAPATNAM 9849946968 0891-2555602 9138 Suseela K Asst. Manager rovisplanning [at] vijayabank [dot] co [dot] in

The Nodal Officer/Chief Grievance Redressal Officer

Vijaya Bank
Customer Comfort Cell 
Head Office, 41/2, M. G. Road
Bengaluru -560 001.
Tel : 080-25584066 Ext 500,
Fax: 080-25584655

NRI Banking

Any queries may be sent to the following address marked to the attention of

Vijaya Bank
NRI Customer Cell
International Banking Division
Head Office, 41/2, M. G. Road 
Bengaluru– 560 001
Tel : 91 80 25584066
For all queries please contact the following TOLL FREE numbers
1800 425 5885 , 1800 425 9992, 1800 425 4066
All the above numbers are available 24*7 


pradhan mantri rojgar lone application

Dear sir.
M manoj jangid , , from udaipur raj.hiran magri sector 13.
I need a p.m.r.y lone on 2.5 lakh. but last 8 month before my lone application is in vijay bank hiran magri sec.13 udaipur. .bank staf is not responsible for bank 8 year old in vijaya documents is all over complete ..plese help me

p.m.r.y lone application

Dear sir.
me udaipur raj.hiran magri sec.13 se hu.mene 8 month pahle sec.13 vijaya bank me pradhan mantri rojgar lone 2.5 lakh ke liye file lagai thi.mera lone ke sambandhit documents bhi submit kar rakha he .but bank fir bhi lone nahi de raha .or na hi koi karan bata raha ki lone hoga ya me mera ac.8 saal purana he fir bhi bank staf aakhe dikhate h. Ya to mene galti ki he bank me ac.khulwa ke.

Complaint for non cooperative service from Panjim Goa Branch

Dear Sir,

I purchased hardware material from Chamunda Traders, and requested to give against cheque payment.
Supplier agreed and given material. But his cheque has been returned back by Vijaya Bank, for techinical reason as Drawers signature differs.
Sir please note customer image has been handled by banks, people dosent knows his bank balances. They consider payments were not getting on time or other reason via cheque payments.
My image has been spoiled by Vijaya Bank by not making payment to Chamunda traders. In future they will ask for cash payments. Also they will spread information in market.
If any signature difference is found on cheque, you should call on phone atleast. Also my stamp is there on cheque.
You are deducting our amount for SMS sending, NEFT transfer, etc. And on this my account no any payments were paid by Bank since it is a current account. You can charge for telephone call also. Since now banks charging heavely for different transcations.

I have account in your bank for about 10 years. Your Panjim branch service is not satisfactory. Annual my transcation is about crore rupees. And on which no any payment is made by bank, but my image in market has been spoiled. I am dealer of Stainless steel etc items having GST no. 30AXGPS4759R1ZO.
Due to this your incident it will effect to my business.

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