Videocon Washing Machine Customer Helpline Numbers

Company Name: 
Toll free Number(s): 
  • 1800 419 4040
All India Number(s): 
  • 0120- 4500 600 (customer care number)
  • 0124-3273091
  • (Your City STD Code)39404040

Types of Videocon Washing Machine:

  • Fully Automatic Front Load
  • Fully Automatic Top Load
  • Semi Automatic
Parent Article: 

Comments

Washing machine

My washing machine dryer is damage and get outside the machine and machine was broken . Please help me what can i do

Worst service my service is

Worst service my service is not resolve last 8 months

Regarding complaint for machine parts

My top load washing machine part was ordered on 19september,2020.After so many calls at the customet care centre ,i have not recieved my part.kindly provide me my machine part.my complaint id isLP-610015200xxx.

Washing machine not working

Hello,

I have registered a complaint on 3rd August and it's already 4 days and i haven't received any service. I call the CC voice support daily with no results. I have emails as well with no response.

My Case no. 20080320038VCWM004

Can you please escalate this and get this resolved ASAP?

Washing machine

It has been three months my washing machine is not been repaired, dispite the tech. Visit and they even took the visiting charges also,a spinning motor has to be changed in warranty but to my surprise they don't have in stock a pathetic after service.

ABSUSING LANGUAGE

HER NAME WAS POOJA HER EMPLOYED CODE WAS P1083
I CALL ON THE ABOVE NO WHICH WAS PROVIDED ABOVE I ASKED HER FOR THE CONTACK NO FOR AGRA AS IT WAS SHOWING ONLY SINGLE NUMBER
THIS IS THE WAY CUSTOMER CARE EXECUTIVE TACKLE WITH CUSTOMERS
STRAIGHT AWAY SHE STARTED SHOUTING AND AT THE END OF THE CALL SHE ABUSED IN MARATHI LANGUAGE

Videocon T/L W/m - after few minutes, its shows Error

I bought VT65G11 Videocon Top Loading Washing machine from M/s Dynamic Distributors Gujarat Colony Kothrud Pune - 29 on dated 25/04/2017. Since from yesterday, we are facing E3 error on monitor & all cloths & water is not draining + further cycle is not completing. So please attaned this issue on top priority & confirm service engineers visit schedule by return message.

Water leaking outside while rinsing

Water is oozing out while the dresses are rinsing .kindly attend the fault . Moreover water is not entering to the detergent compartment

DIGI PEARL

Hi I am Puneet Sharma from Himachal Pradesh I bought videocon DIGI pearl 6.5kg top loaded washing machine 2years before. Now it's not working properly it's only two functions are working manly Soak and wash and it's another two functions are not working as like Rinse and Spin so please send your mechanic with in time

Washing machine not repaired by service centre

On checking my washing machine Videocon Ecowash about 2 months before , technician said to replace the censor which he has to buy from somewhere. Upto now,he keeps on saying the new censor is ordered,but not have arrived due to lack of stock. Please solve the issue.My ph ni is XXXXXX3487

Technician asks for money for part under warranty

Videocon after sale service is really bad. The technician who visits our place asks for money even for parts which are under warranty. The warranty booklets clearly says that all parts are under warranty for first two years except drain pipe and lid.

Our PCB was not working properly. The technician asked for 1700 and said the problem is in drain assembly and we have to pay 1700 for its repair.No company ask for money in warranty period and that too before actual repairing.

Dryer not working

Dryer not working
Please visit at my home plot no 408 Kushi Nagar jaripatka Nagpur

My washing machine is in warranty

top load machine problem

Dear Customer Care,

I have top load washing machine of your make purchased 2 years back, sparingly used once in a week max. It is under warranty.
I contacted your/ Videocon service center at Kurukshetra and a technician name Mr Gurnam Singh visit on 26 June 2019. He said that PCB is out of order. The compliant is (XXLP-4601981906261XX)
It's been almost 12+ days that I am not getting any meaningful update from you.

I have been told that one part (PCB) is not working from my machine which is been ordered from the company. But I don't think it should take these many days to just order one part..

I am in touch with SVC point, and gets update that, it may take a long, I am surprised to hear that, how thisone parts takes a long days?
Many times I called on your CC number, they are just dumb. They said there work is to tell the status of the request that's it, nothing more than that they can do.

How come customer will get satisfy if your CC team just says the status and not the action/workaround?

Service centre guys are saying that, we have made the order and cannot do more that that. Order comes from videocon office, so thats why taking long time.
Just for your information, if I will order any new thing even from outside india, it comes in a week max and how come these one parts are not coming?

Expecting a positive response from your side.
other i have to go in consumer court

Dr Parvin Kumar

Dryer Not working , washing machine in warranty

Please Visit My Home , Authorized Company Engineer , nd Check for Washing Machine Dryer Not Working , Solve for The My Machine Problem ...
In Case My Complaint Not Solve ya No Any Revert/Reply then Legal Action .....
Regards
Karan Gagat..

Bosing machine

My machine not working

Dryer Not working , washing machine in warranty

Please Visit My Home , Authorized Company Engineer , nd Check for Washing Machine Dryer Not Working , Solve for The My Machine Problem ...
In Case My Complaint Not Solve ya No Any Revert/Reply then Legal Action .....

Machine drain system is damaged

Drain system is not proper working. Water is not stopped in the part of the machine which wash the clothes

Worst customer care

I have been calling customer care to send a technician as my video on washing machine is not working. I have already complained twice. They said in 24hrs the technician will contact me, but nobody has. This is the worst service ever. On top of it all it's so hard to connect to their toll free no and the other no.

Videcon DIGI Washing machine

Dear Customer care,

Reuquest you to advice my washing machine is not working, The main part of spin function is unable to start, Request your support in this case i am unable to in touch with your service number provided, Since more than one hour i m listing the company recorded tap, All customer care are busy, Need your urgent attention.

Repairing of washing machine

I had purchased fully automatic top load washing machine in March 2017. It stopped working in Feb 1019. I have launched the complaint on 14 th Feb . Company person visited my place & identified the problem. According to him one part was not working and needed to be replaced. He after 15 days visited with second hand part tried to fit but it didn't work. He said he will visit again when the part will be available. I am calling customer care every second day but not getting positive response.
Now all mobile numbers given to me are either busy or switched off.
I am fed up now. Thinking to contact consumer court .

Machine Drum Damaged and water leakage / Machine shutdown

I have purchased Videocon Washing machine Item name Videocon WM VT 70G12DM Maroon ( 7 KG ) FDA Sr. No U37 -110316270162402230 on Dated 11/4/2016 , Machine is not in use since 2 months i have given the complaint to dealer he is saying the visiting charges + Rs 6000/ to replace the Drum . but i don't understand this machine have continues noise and Videocon technicians have checked it but not performed to smooth operation , and end of the breakdown Drum was damaged i think this is was manufacturing fault , machine quality not good . i cant pay for this company should be repair on its cost .
Thanks
with Best Regards .
B. Memane ,

Worst after sale service by Vedeocon

Worst after sale service by Vedeocon ,
Regarding compliant GUR2512180101 Spare part issue pending even after one month .

Washing machine complaint

I have purchased vedeocon top load fully automatic washing machine.Now some noice is coming.So please send some mechanic to correct it

PROBLAM NOT SOLVE IN AMC

VIDEOCON WASHING MACHINE COMPLANT NO GHA1601190091-16.1.2018 NOT SOLVE

VED PRAKASH AGARWAL

very good

very good

Repairing Request

Hi,
i have raised a repairing request before approximate 20 days before, I am continuously touch with your executives also but i didn't get any solution till now.
Can you please provide me solution so that i can go with videocon in future.

Very bad service from the company

It's been over a week that I have registered a complaint regarding my fully automatic washing machine, but till today no body has bothered to come and check it inspite of repeated reminders. The service is very poor.

Regarding washing machine Repair

My vediocon washing machine's PVC palte is shart .I want change the PVC plate of my washing machine.
Please solved my problem.
Thanking you

complaint regarding washing machine

R/s
Ihave bought last year vediocon digivirat washing maching. Machine not working as its tub got broken and washing circle does not work machine is under warranty. I registered my complain from my registered mobile no on 4oct but now service centre is refusing to replace the parts of wAshing machine. Very bad experience of service centre

Worst Service

Dear All,
Do not purchases any videocon products, because I experiences that, the service from videocon company is very poor. So Please think once before purchasing any product from videocon.

Fully Automatic Top Load so much noise

Hi
Sir/Mam
I m already complain approx 4 time but not resolved my problem service center is very bad
plz help me.

thanks
Neeraj Guptaa
887980xxxx

Problem with Top load Automatic washing machine

Dear Customer Care,

I have top load washing machine of your make purchased 3 years back, sparingly used once in a week max.

Recently I started facing a problem of not running of auto sequences and SPIN cycle does not work at all.

I contacted your/ Videocon service center at CHENNAI and they deputed a Half skilled technician on Saturday 13th Oct. His name is Mr. Suresh – Contact number XXXXXXXX He arrived at 19.00 hrs with 1 helper and the activities they did are really pathetic and really not at all believable, at the cost of Rs. 350/- without any bill.
- For opening the top cover, he has burned the cover eyelids by stating that the screws are rusted and cannot remove.
- HE cut cables in 3 places in the middle in the name of checking, for direct current application from power sockets.
- Due to this the mother board seems to get burnt and does not function now, which was functioning before.

Finally he declared that, I have to replace the complete cable set and a mother board, which will cost me approx. 6000 Rs./6K !!!!+ plus his visit charge of Rs. 350 again.

I have some questions to your reputed company and service team.
1. Are the technicians trained in this way?
2. What was the reason of cutting the cables in the middle for application of direct current. Is this the normal practice???
3. To my surprise, he even told me to get the complete machine replaced with new one. Is this the competence of the technicians? He is asking to replace the whole machine, as this is the simplest thing even baby can declare.
4. If he cannot understand the problem, why he has opened the machine first, cutting the cables, burning the mother board and asking to replace the machines.

This is a total negligence from your service agency in Chennai and you to ensure that the problem is fixed immediately. Failing to comply and given no choice, I have to file a case against you in Consumer court .

Please take up this issue with your service agency in chennai and let me know the action plan from your reputed organization.

Complaint

Our service center is worst in Vijayawada
We have complained about washing machine and no one is responding to our complaint no one came it's been 4days compliant lodged no one is responding and the people in service center are giving arrogant answers

Problem Ignoring by Videocon for Washing Machine under warranty

Hi Videocon SVC Team,

I have made a complaint (Ref: MUM2009180007) against non working on my Videocon Washing Machine (WM VT70C40 CHOCO Brown 7.0 KG) which is in warranty period on 20th Sept 2018.
It's been almost 17+ days that I am not getting any meaningful update from you.

I have been told that 2 parts are not working from my machine which is been ordered from the company. But I don't think it should take these many days to just order 2 parts (Wall, motherboard).

Your Videocon company can sale many washing machine in one single days and how come only 2 parts are not coming to your SVC service centre?

I am in touch with SVC point, and gets update that, it may take a long, I am surprised to hear that, how these two parts takes a long days?

Many times I called on your CC number, they are just dumb. They said there work is to tell the status of the request that's it, nothing more than that they can do.

How come customer will get satisfy if your CC team just says the status and not the action/workaround?

Service centre guys are saying that, we have made the order and cannot do more that that. Order comes from Hyderabad location, so thats why taking long time.
Just for your information, if I will order any new thing even from outside india, it comes in a week max and how come these two parts are not coming?

Expecting a positive response from your side.

Regards,
Sameer Kadam

Washing Machine not working

Hi,

My washing machine not working, please send executive. Kollam, Kerala.

MB: 953886XXXX

Jones Anto

Repair in full automatic videocon washing machine

Plzz send a mechanic to repair the machine and my warranty was left only for 4 days so plz don't ignore the issue and response as possible as....
D.no 6-22 ,kamaraju street , indrapalem, 533006,
AP

Videocon washing machine - Part replacement Not done

Such a pathetic services of videocon company who are not least bothered about of customer pain.
Expecting support.

Washing machine

My washing machine is not work please help me

Need assistance for repair

Washing machine Repair

My sami washing machine is not working please send executive for help
Thanks
Neha

Washing machine repair

My sami washing machine is not working please send executive for help
Thanks

dryer not working

Hello....

I'm staying in ghaziabad R/O E- 504 pratap vihar ghazizbad near ssk Public school. I've a washing machine (vediocon) their dryer part is not working since last 45 day. Please send your executive to check my machine.

Washing machine repair

Videocon washing machine repair at warangal
H.no.19-12-59/1
Kashikunta
Warangal

Washing machine

Porblem.likage or not working
Add.nizampur road Bihari colony
Pincode.124507. city.bahadurgarh. District.jhajjar
Mob.95887592xx.9729970xxx

Wasing mashing

Wasing mashing not work plege customer keyar number

Repairing of semi automatic washing machine

Very pathetic service given by you. I am not getting any response from your service centre although a mobile number is given in text. Number is continuously switch off.

Spineer not working of automatic washing machine.

Spineer not working of automatic washing machine of Videocon DIGI.

ADDRESS - House No. 35 Masih Garh, Near Sukhdev Vihar, New Delhi 110025, India.

Mobile- 986843xxxx

Washing machine not working

My semi automatic Washing machine is not working properly,

reply

Washing machine Repear

My sami washing machine is not warking please replace motar of machine
Thanks

Spin machine is not working &drain system is broken

My machine spin rounder is broken & drain system also broken please repair

DIGI NEMO Washing Machine not working

Customer care number is not working... How can v register our complaint... Our washing machine is presently not working.... automatic spin is not functioning properly... Please depute your representative immediately to check our machine

Washing machine

It is useless to have all the electrons company cell, no number, they have no reception or any receipt.

washing machine Digi namo not working

Board of the washing machine replaced by service centre kannurkerala in october 2017. Same complaint developed. Complaining to service for last month. Service centre kannur, kerala saying, same board not available not likely to come. What i want to do ?

washing machine Digi namo not working

Board of the washing machine replaced by service centre kannurkerala in october 2017. Same complaint developed. Complaining to service for last month. Service centre kannur, kerala saying, same board not available not likely to come. What i want to do ?

Mob

Fault in spin tub

Dear Videocon
I m really disappointed with your product and services.. we purchased a Videocon Virat 7.6 kg eco wash washing machine before aprx 2.5 years ago . From last 8 months its drain tub is not working . No customer care person or dealer help us. Even no machanic touched it because they said new spin tub is not available in market... Pls help us if possible... . We will pay if needed..

problem in fully automatic machine - spare part replacement

Worst service provide through customer service neither the head escalation team is capable to handle the issue.

WASHING MACHINE NOT WORKING

DEAR SIR
WE HAVE DIGI MERIN FULLY LOADED WASHING M/C NOT WORKING
SO PLS YOUR REP.

Washing machine AMC

My drainer machine is not working me ne 2 weeks pehle complaint ki but Abhi tak exchange nai howa . Service centre me koi call recieve nai karta. Aur costumer care me call karne par koi help nai milti.

Washing machine AMC

Machine not repair after 2 week complaint. Cheating towards costumer and costumer care executive Ko na hindi aati na English woh name tak read nai kar paste.

Top loading washing machine problem

Plzz try to send the mechanic fastly... and retify the problem in short time

videocon semi automatic machine spinner problem

dear sir i m trying from 1 week to customer care but they are not responding me
so im requesting to you plz repair my machine spinner motor

Complaint registered but no one came for the service

I registered a complaint regarding my washing machine. I was told within 48 hours. No one came. Then, I received a message saying such and such person would come on 14th June, 5 p.m. No one came and no calls either. Horrible customer service. Now you won't respond to this either, I am sure.

Customer help number

Dear
Sir
Plz send me customer service number
In Gujarat junagadh

Motor not working in machine

I have registered complaint on 28 th may and after that received sms that problem will be resolved within 72 hours but still nobody came to repair machine . May i know how much time it will take ..

Bill

My complaint PUN2805180137 was attended after 6 days & Rupees four Hundred & Fourty Three Charged (Rs 443) me but no bill or Invoice given. Technician told Videocon co will directly send your bill to your mobile by SMS

Top load semiautomatic machine breakdown

Machine is running in one direction only

Repair

I have registered my complaint no PUN2805180137 On 28th May 2018 & received SMS that complaint will be attended with in 72 hours but still no body came to repair it. May know how long will it take ?

Fully automatic washing machine water inlet problem

Dear sir,
I have purchased fully automatic washing machine 02 App 17, the problem is that water not coming into the maschine.
Kindly arrange to attend. Toll free and other contact numbers are not working. My address is at Bareilly, Uttar Pradesh. My registered no is 9412428307xxx.
Regards,

Videocon Washing Machine

Where is the customer centre ? Is Videocon still functioning or closed once for all ?

Service center people are doing frod

My complaint was buzzer not working. Services center member told me that your buzzer (4 feature) is delivered to shop. And technician (who was provided by videocon company) said that buzzer (3 features) is received and 4 features manufacturing is stop. I don't know who is lieing. Please help me I am facing this problem from last 3 months.

Front load washing machine

Sir my washing machine is not working the Purchase date 1st October 2017 is service centre Ahmedabad is not complaint reserving and machine is warranty but 3500 rupees pay but complained is not completed and service centre not call received no service man received please my machine is working conditions please sir complaint date 23 April 2018 please sir

Horrible comapny

No help line no. working . Were will people go after purchasing . Please dont go for videocone machines atleast

Top loading washing machine not working

I have purchased a new washing machine in March 2017 from Jamnagar. Now we have shifted to Kota .
The washing machine is not working properly. water are not getting accumulated in side the tub. When it is getting started , the water inlet are getting open and after 2-3 mitutes all water are getting drained without doing washing operation.
Please sent your service man to repair the same.

Bill misplaced

Sir
The bill for my fully automatic washing machine has been misplaced during shifting. Today the technician from the company has charged service charges of Rs501 from me because I was not having the bill whereas the machine is having a warranty of 2+10 years.Registered mobile number xxxxxxxxxx. Kindly check the details and and ask for the refund .Thank you

SEMI AUTOMATIC WASHING MACHINE

I HAVE PURCHASED SEMI AUTOMATIC WASHING MACHINE ON 4.06.2017 NOW ITS GIVING CURRENT IN SPINNER KINDLY ATTEND MY CONTACT NO IS XXX ADRESS F-180-E LAXMI NAGAR DELHI-110092

Breake a Filter Frame

I M PURCHASE DATET ON 25/01/2017 VIDEOCON FULY AUTOMETIC TOP LOAD WASHING MACHINE MODEL NUMBER VT70C40 BUT FILLTER FRAME ARE BRAKE PLEASE SEND THE MECHANIC WITH NEW FILLTER FRAME PART..

CHANDRAKANT S THAKARE
FLAT NO.02,DURVESH APPARTMENT,
PUSHPAK NAGAR, NEAR SOHAM LUNCH,
MHASRUL,
(MAKHMALABAD MHASRUL LINK ROAD)
NASHIK (MH) - 422004

pathetic customer care and service center

Since the above mentioned date(ten th april 2018) company does not have the spare part that is what the technician has all to say about the complaint and that too in a very rude manner as if they are doing or giving this service free of cost . very pathetic response from the service centre and now from the customer care help centre too . which clearly shows that better not to purchase any products from videocon brand as no spares or service post sales .
i have an automatic top load washing machine which had a drain problem and one of the part got damaged which cannot be repaired and the spare part has to come from bangalore which is still on the way since 10th april 2018, and very pathetic reply from the customer care person by name Mr Venkat chary that you will get the info when they will send the spare part , no info whether the requirement was raised or not or are they are willing to do the follow up regarding the same .
The unresolved ticket number is unresolved still no update on this .....

Wasing Machine complaint

Water shifting knob not working. Registered complaint via SMS twice but nobody came to fix the issue

Semi automatic machine water draining issues

My semi automatic machine is having some trouble

My fully automatic washing machine not working

My fully automatic washing machine not proper working

Fully Automatic Washing Machine not working properly .

Fully Automatic Washing Machine K 5200 not working properly.

Please take necessary action to repair the machine.

My Address:
557 SHKB Sarani,
Ramkrishna Park,
Lake Town, (near DumDum),
Kolkata 700074,
West Bengal.

Semi automatic washing machine-not holding water

My semi automatic washing machine does not hold water in wash tub, keep draining though selector switch is on wash mode.

problem in fully automatic machine

I am staying in Narsinghpur (mp)
My DIGIZAARA is not working
My address
In front of bargi colony ganesh nager
nakatua narsinghpur
PIN 487001
MY Contact no 9752018823XXX
PLEASE SEND SOMEONE TO SOLVE THE PROBLEM

Washing machine not working

My address is kalipahari, papurana, teh-khetri, jhunjhunu, rajasthan. My washing machine not working please help

Washing machine not working

My semi automatic Washing machine is not working properly,

6800DlX not working

I am staying in Pune
My 6800DlX is not working
My address
6/25 ketan heights near rahul nagar
Near karve putala
Kothrud Pune
411038

9423294783

problem in fully automatic machinr

Plz send a mechanic
My no 9568312336