Videocon Televisions Customer Care No.

Company Name: 
Toll free Number(s): 
  • 1800 419 4040 (For Service Center)
All India Number(s): 
  • 0120-4500 600 (Customer Support)
  • (Your City STD Code) 39404040

Email

  • customercare [at] vgmail [dot] in (Customer Support)
  • enquiry [at] vgmail [dot] com (For General Query)

Important Links

Registered Office

Videocon Industries Limited
14 KM Stone, Aurangabad- Paithan Road,
Village Chittegaon, Taluka Paithan,
Aurangabad- 431 105 (Maharashtra).

Parent Article: 

Comments

LED TV REPAIRING

Hello I am from Sitapur U.P.
.I purchased Videocon LED TV before two year.but now I have some issues in my TV's screen .I didn't find any service centre near me..so how can I recover my warranty period and how I will repair my TV with Authorize service engineer.
Please kindly reply.

Led tv not work properly

Sir,
Last 4 month i am facing problem on my videocon led ddb smart tv. Your all customer care numbers not work i am contact many time.
My Led tv function automatically work on screen and channels are changing automatically.
Please give me solution and contact me.

Thanks
Deepak

Complain for LED service

I repaired my led tv I belong to sohna my product also warrnty available now

TV repair

My videocon led TV is not working

TV service

TV LED videocon

Led tv sarvice

Led tv me pawar nahi aa raha hai

replace my led tv

hello sir,
I have a purchase of your videocon company that has purchased from last 2 year but we have a problem with the last 1 year, but our team has been unable to resolve any issues, but it is very difficult to deal with the problem or because of a lot of bad credit. Please contact us if you would like to contact us if you would like to contact us for more information.
if possible please change my led because I'm worried for this situtaion
my first complaint no del0511180167
my complaint no del0201190112

Tv repair

Hello I am from bangalore
.I purchased Videocon tv last year.but now I have some issues in my TV's screen .I didn't find any service centre near me..so how can I recover my warranty period and how I will repair my TV with Authorize service engineer.
Please kindly reply.

Panal replacement

I purchased lcd 42 inch tv in 1 jan 2018.within 9 month screen was shaking and changing colour.The man was came ad told that panel want to change.but itheir is no reply from office after 2 month also .what to do now please reply

I am also facing the same problem

Hey Ajit,

I am based in mumbai . Even i am facing the same problem which you have been through . i need some sort of knowledge how to deal with this company . My 40 inch TV is having the same problem and it was under 2 years extented warranty and now they are charging 1600 bugs as service charge and 650 for delivery van charge . Shall i pay for Service charge even if the product is under warranty.

No service provided product led tv under warranty

Service centre exacative said that product is not under warranty but I purchase under 5 years warranty service man said it is only 3 years I purchased on diwali festive offer 2 year extended warranty so please help about such problem and kindly solve as early as possible LUC0211180112 I have complained led DDB 40 inch led on 2 November no service man visit

Tv damage

Hello I am from Jamshedpur.I purchased Videocon tv last year.but now I have some issues in my TV's screen .I didn't find any service centre near me..so how can I recover my warranty period and how I will repair my TV with Authorize service engineer.
Please kindly reply.

Service not provided

Hello sitaram ,

Did you get the TV repaired from service centre?

I am from jsr and facing the same problem. Waiting for repair of the since last August.

Badshah Singh

led repair

32 inch led repair on videocon

Led instalation

Please provide me technician who install the led at my home 477116 it's my city pin 07539 is my std code and 860240xxxx is my phone number plate if you can do something so plz do that

LED complaint

Dear sir
I have registered a complaint (LUC2610180048).Ihave called all the executive for repairing but they are Totally failure,there is no any person in grivance who can handle my satution.yr people are worst at customer sapport.your after sales service is absolutely disgusting.I m highly disappointed for this.Even after they giving me time for more than six months for repairing.
If your people can't repair my led i will finally drag you in CONSUMER FORUM.its my last request to u.plz try your best otherwise i have only that option.

Have you got reply?

Hey,

I am facing the same issue. It's more than 6 month but my complaint has not resolved by videocon.

Is ur complaint resolved or not. If yes pls let me know what did you do.

problem not yet solved

complent no MUM1107170932 Technician visited .amount paid after that no responce every ressponsible person say parts not avelable it is almost 1 month gonea

LED screen damage

Kimdly help urgently. Videocon LED TV screen damage.

My contact number is 99257735xx

Error problem on LCD

I am facing problem last 3 months.

Kindly help urgently, my Videocon LED TV screen demage.

No proper follow up from your service team

Dear sir/Madam
My complaint is on 1/10/18 number PAT0110180010. Person visited at my place after 7 days he told me the problem is in part he told me I will order this part in my company when the part is comes I will change n than the problem is resolved.

Now 8 days past there is no any reply from him. Patna call center give us the different number that will not working. Is it a proper way of videcon service.

Really it is a very very poor experience is videcon company is closed.

Please reply me in mail

Thanks @ Regards

No RESPONSE FROM CUSTOMER CARE AND SERVICE CENTRE

lOADGED A COMPLAINT FOR LED TV REPAIRS , SERVICE ENGINEER VISITED AFTERTHAT THERE IS NO RESPONSE FROM SERVICE CENTRE , CUSTOMER CARE SAYS PENDING FOR PARTS , HOW MUCH THE REPAIR COST WILL COME , NO ESTIMATION PROVIDED , FIFTEEN DAYS ALREADY PAST BUT THERE IS NO RESPONSE.

wORST SERVICE P-ROVIDERS AND AFTER SALES SERVICE. EARLIER ALSO IN WARRANTY , WHEN TV WAS HAVING PROBLEM IT TOOK MORE THAN TWO MONTHS TO REPLACE THE PARTS , WHEN I HAD WARNED OF GOING TO CONSUMER COURT THEY REPLACED TEH TV AFTER TWO MONTHS AFTER WAITING FOR TWO MONTHS.

led tv problem

Hai this is sunil from ap in vijyawada i purchase 40 in led online in 2015 sep now 2018 oct it hasa amother board problem
iam trying to contact local area service center in guntur but therre is no serviec providers
plz cantact me this no

Regarding led guarantee issue

I have bought videocon led 40 inches television date Nov 2016 with 5 year gurantee and i have paid 944 to authorise service center Aligarh before 25 days but authorized service center can not provide the service Aligarh.UP

Videocon worst brand to believe

Made a wrong purchase in my.life to buy a Videocon smart TV but from the second month the TV started giving issues after 3 months it was rectified by a software update again there is panel issues it has been 1month but worst customer service along with the service center saying part not avaliable as company is shutting off . I have 3 years warranty we should all step forward and log a legal case against such worst irresponsible organization.

Same here.....panel needs to

Same here.....panel needs to be replaced and it's been 4 months

I am completely agree. I am

I am completely agree. I am having the same problem. Since 2 months they are saying part is not available. I don't know, what the hell is going on.

We should file legal complaint against them.

Even service center guys are fucking rats

Worst Service by Videocon

Dear Videocon Officials

I would like to draw your kind attention towards worst service being offered by Videocon TV customer care team, my complaint no. is (Del1208180033) its been around two months, my 55" TV both speakers was got faulty, I raised a complaint on 12th of August, and for that I have given Rs. 1300/- visit charges to them, according to them they will replace my TV's speakers within two to three days, but till the moment I am struggling for same and they are now not responding at all, I called Mr. Rajesh Vij (Area In-charge) Many times but my issue is not resolved yet, even his behavior is very rude with me, and now he blocked my both of the numbers.
I would like to request all Videocon officials pls take appropriate action and resolved my issue asap. I look forward to hearing from you as soon as possible to resolve this problem.
If I do not hear from you within 2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I may be contacted at the below mentioned phone number.
Sincerely,
Rakesh Kr. Sanhotra

Bro , same thing happened

Bro , same thing happened with me ,I have also paid 1000 3 months back ,,but now nobody is picking my call now

LED TV Problem

Dear Service Desk

Reference my complaint number DEH0209180012; kindly update the
It will be great help if I can get any phone number to whom I can speak with.
The local service person who had visited and initiated my problem intimated that he is service person so information on proceedings.
Regards
Akshay Saun

complaint

my vediocin tv is not connected with Android phone

My plan

My plan issue
Did not in three month use in my plan dis connect in two months

Complaint

My led is not working last one month.
After several complaints one engineer came and charged Rs.600 as services charges and Rs.2000 advance for part. Engineer named Surya Kumar till writing of this comment no responce from service center as well as customer care center.
Any body suggest me what to do.C

Not fix TV parts

Taking very long time fix the parts problem. I am not except that type of service to day era.

TV Fifty five inch, Backlight Issue in four years time...

The worse Customer care and repair service I ever experienced and ofcourse Expensive too....
Will never suggest to opt for a Videocon Product, you will be literally screwed up with this product.

Fraud and non-satisfaction from the Product

Dear Sir,

This is in reference to the TV purchased by my mother Arti Singh Age 49 on 22 October 2014 from a Local Vendor under some AMC service offered by Tek care india Private Limited, The TV went into some fault and thereby we reported the same to the concerned person from where we had purchased the TV . Now its been 2 month and vendor is repeatedly arguing and mental torchering my mother that since the part is not available in the market therefore we have pay a lumsome money and we shall be granted a new TV. this kind practises are a threat to the confidence which a customer shows towards the Company.
I am forced to write the comments because this is unbearable and if nothing comes up i shall be forced to move to Consumer Forum.

Tv was purchased from Nanak Electronics ,Bans Mandi Chauraha Lucknow
Kindly assist and provide a valuable response.

My No. 9755XXX137
Reg. No. 9450XXX194

Email Id bhadauria [dot] mayank [at] gmail [dot] com

Looking forward towards some effective steps.

Hundai LED Screenshot

VERY POOR sarvis complain 4 day's not come to LED TV macnick screenshot

My videocon led have display problome

My videocon LED have display problem.
I lodged the complaint. Service man came to my house, I had given Service Charge bet probleme was not solved. I am very much disappointed with the service. Service man told me to go service center with TV. I have to wait one week more. If you are not able to solve the problem within specific time than why did you give warranty. I purchase the TV after reading warranty offer. This is not fare think over it.

problem not solved

My videocon LED have display problem.
I lodged the complaint. Service man came to my house, I had given Service Charge bet probleme was not solved. I am very much disappointed with the service. Service man told me to go service center with TV. I have to wait one week more. If you are not able to solve the problem within specific time than why did you give warranty. I purchase the TV after reading warranty offer. This is not fare think over it.

Mother board not working

Plz take care of our issue ,
Mother board not working after plenty of calls 1 person comes with again defective old mother board ,he fitted that old mother board which within 2 days again got damaged,He has taken 1300 rs service charge
But now no one is giving attention to our complaint
Please replace the new mother board as soon as possible since TV is under warranty yet . Or give my money back

Led complant

My videocon led have display problom
I lounched the complant 1 month ago
Stil led is outof orde please rdpair it as soon
As posible

No complain response my led

No complain response my led tv under warranty

LED TV screen got blank

Display not working. Trying to contact customer care but not getting response.

Led tv screen damaged

My led tv screen damaged my place Alappuzha district mavelikkara

TV

Regarding my LCD TV videocon 32" display damage during under guaranty period.
i called service station at kollam who took away system from my home . Now completed more than 45 Days there is no response . once i got replay parts not available such a like bad excuse also try to call didn't pick up phone. If parts not available guaranty period replace the system good for costumer.
Thanks

Led display not show

I was purchased led.it is in three year warranty. The led not show display . its not get response . so bad videocon led

Mera bhi tv kharab ho gaya hai

Koi bhi no pe phone nahi lag raha pales
Contect me my mail or mobil no

DDB Smart TV

My TV also not showing display

Slideshow volume problem

Slideshow & volume problem in Videocon L.E.D 24 inch warranty period end
in L.E.D. purchse Sharma radio Kherli alwar Rajasthan India

Led complain in noida

My LED is under warranty. I need only customer care number for complain.

Dear Sir, I am facing the

Dear Sir,

I am facing the same problem but cant get in touch with anyone in Customer care. Do you have some number in which I may contact??

TV complaint is pending for Screen replace

My complaint is pending for LCD screen replacement from last three month. No one is taking care of this. After sale is it not responsibility of VIDEOCON??

Complaint no - THA2405180102 (This is new complaint number) Old complaint closed without engineer visit.

Only once engineer visited at home and said that will replace Screen in 20 days and till date we have not received any single call.

If complaint not resolved in this week then i will write feedback on social.

hope you will understand and you will resolve my complaint.

Worst customer service

no one reply properly worst service ever specially Kolhapur region office.if you are cannot provide service in cities likw ratnagiri then why are you selling your products there.my father calls your officers,service man alot of times,no one replied properly.never buy Videocon product.. and put as much as possible bad reviews on other e-commerce sites.we have to aware people.

Complent

Display problam lining problam
Modale no.ledtwmd55fh0zfkp
Adress.ward no.2 sindhi colony
date of purchase 26/10/17

TV

Please provide the contact no of authorised service centre for LEDTV in lucknow

Automatic push button

Automatic push button,setting changes

complaint led tv

I was purchased led.it is in three year warranty. The led not show display . my led is in service centre from 30days . its not get response . so bad videocon led

display screen problem

DEAR SIR,

I was purchased led IN DUBAI it is in three year warranty display SCREEN not working,i call service centre from coimbatore and my regsister no is :COI2205180106 BOOKED ON 22/5/18,they service person display screen problem we ordered and get it with in 10 days,but still not received and no response . so please take immediate steps and clear the problem as soon as possible

My display was not working

My display was not working

Videocon customer care number

Can some one provide me videocon customer care number . My tv is not working since 1 week and i am not able to reach any video-con service center.

There seems to be power issue in the TV as light is blinking in and out on giving power supply to television.

Worst customer service experience ever

Purchased a 43inches led tv 8 months ago and now there is an issue with the TV and registered a complaint on 9th May and still no one turned up every time I call on Cs they say the engineer will come within 24hrs... Seems like the engineer has not yet been graduated and is still studying... I called on the customers care and asked for a manager support and my call was kept on hold for 1.5hrs and then forcefully I had to disconnect... Seriously videocon never expected such service from you guys...

screen display disorder

I HAVE PURCHASED LED FROM CO. DEALER M/S BAJWA ELECTRONICS BASSI ROAD SIRHING FATEHGARH SAHIB IN 2017 . I DEMANDED BILL SO MANY TIMES BUT HE IGNORED EVERY TIME AND COMMIT TO GIVE VERY SOON BUT NOT TILL NOW . THE SCREEN DESPLAY WAS OUT OF ORDER IN 2017 AND IT WAS REPAIRED BY THE COMPANY TECHNICIAN NOW THE SAME PROBLEM ARRISES IN FEB 2018 AND THE SAME WAS INFORMED TO DEALER AND HE GAVE NO 394040 BY SAYING CALL ON THIS NUMBER AND THIS IS WHAT I CAN DO NOTHING ELSE . THE ABOVE SAID NUMBER WAS CALLED SO MANY TIMES BUT REMAINED BUSY . SO USING NET I AM PLACING MY GRIEVENCE WHICH IS PENDING SINCE LONG . IT IS REQUESTED TO REPAIR THE LED AS IT IS UNDER WARRANTY WHICH IS YOUR DUTY AS PER LAW .

ADV GULSHAN ARORA
BASSI ROAD SIRHIND FATEHGARH SAHIB (pb)

BACK SIDE BODY DAMAGE

Dear Sir,
I have problem in led tv back side body. there is pannel screw damage in back side. Engineer was visited on same date at my house & install to tv. but there is not proper stand in wall of tv. so i humbly request to you solve the problem.

LED TV., SPEAKER IS NOT FUNTIONING

SIR,
I PURCHASED LED TV., ON 13/11/2015, BUT IT SPEAKER IS NOT WORKING , LAST SIX MONTH WE ARE NOT SEEN ANY PROGRAMS.THE PRODUCT IS NOT GOOD AS EXPECTED. ALREADY I AND IN MY FAMILY MEMBERS CALLED SO MANY TIME , THEY TECHNICIAN CAME AND CHANGED THE SPEAKER ON 14/09/2017 AGAIN THE SAME PROBLEM IS FACED, THE TECHNICIAN TOLD THAT IT IS NEW SPEAKER, NO USE.

VIDEOCON LED VJU32HIH02F , PURCHASING DATE 13/11/2015. I THINK THE DEALER TOLD THIS IS AN INDIAN PRODUCT, SO I PURCHASED IT. BUT IT IS USELESS. NO PROPER REPLY FROM ANY OF THEM. PLEASE KINDLY EXCHANGE THE LED TV., AS EARLY AS POSSIBLE.

NAME- S.SIVAKUMAR

ADDRESS - CHENNAI, TAMILNADU

Waiting time for response from customer care

I have been trying to talk to someone in customer care amounting to about one and half hours. But all the customer care representatives are busy. In spite of waiting for half an hour as well I am not able to talk to anybody. I also have work and can not spend this much of time waiting. I have got the same working hours as yours. So please do something to reduce this waiting period. It is sad that I am not not able to inform my grievances only. E mail has also been sent.

LED TV not working

I have bought a TV in 2016 and in two years few time I need to lodge a complaint regarding repairs. But both the time they have not give me complaint no and also I am not getting timly service.
First time I had complaint regarding speekars and speekars are replaced after 45 days and big thing is that speekars are from gray market not from company. And it is by company service centre.
In recent I lodge complaint on 4th Apr 2018 and still on 8th Apr 2018 no one has visited at my residence for TV repair. After lodge complaint continuosly I am taking follow up from service centre but they saying that engineer is on the way and complete by today itself.
But still no one has visited after 4 days.
People of service centre are make me fool every time.
Mr. Venkatesh from service centre who are making fool to customer. Venkatesh (mob xxxxxx2337)
Please make strict action against him and please check the gray parts which was fitted TV.
Please call on xxxxxx5282
My registered mobile no is xxxxxx5282
Regards
Dhaval

Led tv service

Dear
Service center team please repair my led tv

Repair of my Videocon LED TV

i recently brought vediocon 40 inch full HD led tv (model no – ledtvvju40fh09xaf) on date 15/08/2015 under warranty period of 03 years.
Then there occurred several problems. Our complaint no – bh00501180037 on date- 06/01/2018. SVC BHOPAL picked against complaint from my home . Till now even after 2 months there is no repairs , no replacement and no response about my tv and been harassed by Svc BHOPAL.

Pathetic TV service

Hello
It's been 15 days since we have registered a fault in Television , your service centre had told the faulty part will be delivered and will be installed within a week but since then its been 15 days now, and no one had stood yet. Our television is in warranty and still you are not taking the problem seriously. We didn't knew that your service is so pathetic else we would have never purchased your product. If it will further take time, I am going to complain in consumer court.

TV repairing

I have purchase LCD of videocon 32 hh Batch num.3150
From mili electrovision my tv is not working from 18/9/2014 I have complain it on toll free num and my 1st complain num is sur1808140058 and 2nd complain num is sur 0209140261 and your local tecnition piyus is not ans our call his num is 9662531627 and your local customer care royal agency is not responding so plz take some action and help me out of this as soon as posible other wise I have to take some action against your company thanks for giving such product

regarding gurantee issue

I have bought videocon led 32 inches television on 17 august 2014 through ecommerce site flipakrt but they had provided only 1 year gurantee, my concern is that how to extend the gurantee for two years more.