Videocon Televisions Customer Helpline No.

Company Name: 
Toll free Number(s): 
  • 1800 419 4040
All India Number(s): 
  • 0120- 4500 600 (customer care number)
  • 0124-3273091
  • (Your City STD Code)39404040

Feedback form

Registered Office

Videocon Industries Limited
14 KM Stone,
Aurangabad- Paithan Road,
Village Chittegaon, Taluka Paithan,
Aurangabad – 431 105 (Maharashtra)
Tel : 02431 251501
Tel : 02431 251505
Fax : 02431 251551
Email id: secretarial [at] videoconmail [dot] com

Registrar & Share Transfer Agent

M/s. MCS Share Transfer Agent Limited
A-209, C Wing,
2nd floor Gokul Industries Estate Building,
Sagbaug, Marol Co-op Industrial Area,
B/H Times Square, Andheri East,
Mumbai- 400059.
Tel.: 022 - 28516020
Fax: 022 - 28516021
Email id: subodh [at] mcsregistrars [dot] com

Parent Article: 

Comments

Feedback

Hi All,
We bought company Tv just its a very old and renowned company. we saw its TV from our childhood. But current experience shows 'Old is never gold, it loses its images as it grows.

last week I called customer care to repair my company tv, the issue is 'Backlight issue', they didn't communicate that they will send the technician from 3rd party and the 3rd party technician will provide their own bill, not company. if something wrong happens again with my TV within the next 1-2 week, then who will take care of this. How do I know the authenticity of the technician.

The person visited my place, he wasn't good at all, after repairing my TV, the picture clarity was very bad to patches on the inside TV sheet. That I need to clean, Technician hasn't tried to clean it. thereafter I asked for the company bill, he refused to provide me. I told him to repack my TV and don't want to repair it from you. He repacked but in a very manner. Personally say, my local Tv repairer is much good than sooo called company technician.

Most important thing he destroyed my TV part as revenge. that I refused to repair my TV by him. Now my TV is totally a waste. and when I called customer care again, the lady on call started shouting at me.

Is this aftersales service provided by company. Why such a big brand left their customers like this. Nobody is here to care about your product. at the time sales, the company are doing big promises and show customer is king. But when the product goes out from the company/ showroom. nobody cares.

Seriosuly I am unhappy with the customer care and the service provided by leftover company.

Back Light Issue Under Warranty

I had purchased Videocon TV from Vijay Sales Kalyan on Nov 2016 with 5 years warranty.
I had raised the complaint request with videocon and service guy visited my home and charged me 550 rupees.
I request you please repair back light issue in TV as its under warranty.
Prod No: UHDTVV5019A and Serial No: 110716110158800663
Thanks & Regards,
Dinesh.

videocon ddb smart tv 40 inch software update

Sir,
My TV videocon DDB smart tv 40 inch software update
DDBTVJU40FH18XAH how to soft software update please advise

Regard
Yashwant

Led Tv

My request for display problem was pending since 04-12-2019 and still no hope wheather I will get the same from company.

During lockdown they said plant is closed and all , later on the Service center stopped answering the call and closed my complaint.

Again I logged new complaint in July 2020 but same is pending yet.

customer care guys saying we don't have any updates.

Service centre man not answering the call

I have sended around 30 mail's to Customercare [at] vgmail [dot] in but getting auto generated reply only thank you for contacting us.

That's the reason why people don't buy Made in India products coz of some fraudulent companies like videocon.

20072020038VCLC0003 my complaint no

Totally fraud company ,सभी

Totally fraud company ,सभी लोगों की एक जैसी प्रॉब्लम है,एजेंट पैसे ले जता है फिर कुछ ंनहीं होता ।जादा तर केस मै display की ही problem है ।पता ंनहीं क्या होना है इस्स सब का

Videocon Ledtv screen problem

I was complaining for tv display problems at 30.09.2020 {LP8252222009301} and i also give 500 for technician visit charage i call to customers care many time but they not responding for this my tv is under warranty and they do not reply very bad service do not buy videocon tv.

Lcd tv

I was complaining for tv display problems and i also give 500 for technician visit charage i call to customers care many time but they not responding for this my tv is under warranty and they do not solving my problem. My complaint was registered on August 2020

LEGAL ACTION TAKEN AGAINST COMPANY

I have brought Videocon TV from Vijay sales with extended warranty on 29/10/2016

On 22/06/2020 it's showing problem so I called customer care and booked

service request LP7284xxxxx

Technician visited my place and I have given all details of warranty and also paid 500 charges of Visit.

Now since 3 months I am not getting any response from your side.

And not get solved my problem.

Then tell me why not i take legal support and go consumer court for warranty issues and not getting proper service from yourside.

i give you 15 day notice if that time my problem not resolved i will take legal action.

Very bad service

I was complaining for tv display problems at 30.08.2020 and this is approved by 8 aug i also give 500 for technician visit charage i call to customers care 1000 time but they not responding for this my tv is under warranty and they do not reply very bad service do not buy videocon tv.

Don't buy any product of Videocon

What a pathetic service and worst product.
The speaker and panel need replacement under warranty and was confirmed on October 2019 by Videocon Customer Care.

Right now almost 300 days passed still they are yet to give any date of replacing them.

Don't give any response to solve my problem or not in mood to solve problems of ever customer.

The whole family is suffering during last 6 months without TV to entertain

Sorry to say but you can buy any Chinese product and get better service then this poor company. They are here to do fraud with the customers.

Ashu sharma

Replacements of TV panel

What a pathetic service and worst product.
The speaker and panel need replacement under warranty and was confirmed on Decemberby Videocon people.

Right now also in the Mont of July they are yet to give any date of replacing them.

In these pandemic didn't have capacity to purchase new TV or nor it can be repaired.

The whole family is suffering during last 6 months without TV to entertain .

Don't buy any product from Videocon

I bought a Videocon tv and called for installation but the concerned executive (technician) rudely behaved with me on phone and dropped the phone call and never answered. I have paid for installation even I got negative respond by them cheap
Don't buy any product from Videocon

Don't buy any product from Videocon

I am very frustrated from this company service.

Customer Complaint tv Repair

Dear Sir,
We are trying many call to your customer Care but current response very poor.
My complaint approx one month pass but as per your side any technical not assign at our concern.
How Can say your service is better other than.
Pl suggest.
Our next step can we think your best service.

Regards
B L KUMAWAT

Vediocon TV complain

This is to inform you that I am one of your Videocon brand customer Venkatesh Sankar pillar had purchased TV ,AC of Vediocon but I am very much disappointed with service provider dialservicecentre.
In 11th june I had registrated the compliment of my 40inch TV and got repaired with the bill amount 7000/- and extra 850/-for service with in 10 days it had same problem again TV got black.
From last month I am calling and messaging the dialservicecentre but they are not responding and today when I called them they are saying that your one month warranty is over and being very rude is this the kind of service I was being very patient with them but they are not responding.
I am attaching the screen shot and Bill which I had the chat them in both the number.
So kindly do the needful and look towards my complaints am sharing this to all my friends and colleagues about this service provider of Videocon all the social sights.

Vediocon TV complain

Dear Sir,

Till now I hadn't received any reply from your are any call please check the last screen shot chat of dialservice and revert me back.

On Wed, Jul 22, 2020, 20:09 venkey.s11 <venkey [dot] s11 [at] gmail [dot] com>

I need to TV repair

Dear sir

Thhis is Priya Dudhal from pune ,I purchase 40inch led from Yogesh Radios swargate,pune in 14th April 2017,with 3years warranty.
I was facing some technical issue like the TV screen or TV display not working and not show any screen on display I am trying to reach but because of lock down I am not visiting the shop[yogesh radios],I am trying the call also in shop but no one is responding.i need to help for resolving problem because after the lock down TV warranty will be exapired and that time I know no one taking this responsibility.
Kindly reward back.
Thanks and regards
Priya Dudhal
Pune.

Vediocon TV complain

I am very much disappointed that you people are not in your words I had saved the recording from dialservicecentre that you need not have to call us we will call you and let you know about the same and send another technician but they hadn't called me till now .
Please here the recording of Wednesday night called from dialservicecentre who spoked to me in Marathi.
Kindly take some action we are not very rich person we are middle class family
7000 amt is big that we paid to them in this hard situation just only trusting you're brand and service if the technician wouldn't mislaid us we would not got repaired the TV from u.
As we called customer care of Vediocon and they gave the no of disservice we had trust but now I will never recommend videocon Brand and there service any of my colleagues or friends and always tweet Bad review from my side.
Please here the recording and let me know it is not about the money but the trust I know my TV is old but with 10 days after got repairing again it got repaired you should look on this. Every time couldn't spend 7000/- for that atleast 1 hear TV should be OK.
If the technician told us there is no use of repairing then we would not spend the money we would had purchased new TV in the loan of the Same brand
But this is not fair Sir in this knockdown period you know how difficult to manage .
I know that I could not fight against the company because we are not so rich and having lot of Time are case any file it is of no use but in my life time I will make sure nobody from my colleague or there friends in chroma or any other electronic company not to promote Vediocon products .

led tv

dis pla problim

software update

sir i have tv model no DDBTVVMR32HH18XAH HOW CON I UPDATE IT SOFTWARE AND ANDORID VER.

Regarding Videocon LED Visibility Defect

Hi Team,

This is in reference to one product which we purchased on June 2017 from Vijay Sales having branch at Lajpat Nagar. It was a 32”inch Led TV,
I have registered a complaint for display of my Videocon TV on 17th Feb 2020 Call number LP6946092002173 , in the name of Mr. Deepak Gupta and it was not resolve yet,
My complaint has not been resolved still how many times I have contacted customer care people but there is no response from any one.
It has visibility issue and you people are ignoring every complaint.

Problem - There is no visibility in Videocon LED TV

Hope you understand that Videocon LED TV is in warranty period and I have all the call records,and written complaints, so please dont force me to go to Consumer Court and take action against you.

Lets close this on a good note by providing the service as soon as possible.

Deepak Gupta

Poor service

I had registered a complaint for issue with LED tv. It was constantly getting shutoff.
Engineer did come on time and informed that LED lights need to changed.
I was given an estimate on Rs. 9000 however 2 days later they called and said prices have gone up and it will not be around Rs13000. Had no choice but to get they changed at higher price. Product used is of poor quality and issue on TV shutting off on its own has still not been resolved. When I called the engineer back he said he will come and check, however has not come even after daily follow up

My tv still not solve problem . It's pending from september

Dear Videocon team.

My register mo number :

5 months done but still not status update about TV services.
Service center person not pick up my call . And still no update from your side. Almost 3 months done . Please resolve problem.
At list of 10 times they tell about wait to 5 to six days . All time given same answer but still any not update from Videocon and also services center.

Please do needful.

Regards.
Rajdip

Television Display Not working since last two month

Dear Sir / Madam,

Date of Incident :- 17/12/19

This is to bring to your knowledge on the issue regarding My Television which is under warranty .
I had logged a complain on 17th of Dec 2019 regarding the same and was been approved for replacement of the damaged part on 18th itself. But its been 2 months from their I have not received any further update on the replacement or repair of the damaged parts.
When ever I am calling at the customer care no they are saying the issue has been forwarded to the concern team & in the workshop ( in Surat) they are not responding.
Wanted to know, how long does it take to resolve a problem or dispatch a part from Noida to Surat.
Its were sad to say being such a big company we are not able to provide the solution to a customer on time. Wanted to get an update on the same ASAP
I would request you to get the resolution done for the same ASAP. Or else take the television back and refund me accordingly, as I have got very much annoyed by the after sales support provided by videocon.

Fraud

Similar issue...it's been an year that my part hasn't been changed yet...I hope they change yours..

REIMBRUSHMENT OF TV MONEY

Sir,
I had purchased, tv on Year 2010 under money back scheme. I had to get rs. 11000/- under money back scheme after completion of 9 years, as I completed 10 years and could not get any money. I contacted twice to customer care but I didnot get satisfactory reply. kindly give the suitable way to get my money back.

Regarding led dead year ext. Warenty bur past month.

Resolve my problem immediatel call back

Videocon lcd

I raised a complained against videocon lcd on 16 jun 2019 bcoz my lcd was not working.
Within 3 to 4 days later, technician visits and told me that panel is unserviceable and he order for panel. On 21 jun my panel was approved but till date (27 jan 2020. Approx mote than 6 month) my complained was not resolved, i called to customer care on daily basis but only single reply were gived to me that customer care forward a mail to parts house, very poor show and a fraud complany which hired the 10th standard boy for customer care.

TV IS NOT WORKING

Sir,
Iam Mangilal Bhukya . I am from bhadhradri kothagudem dist.I have a Hyundai LED TV it is not working from two weeks so please come and service at my home.

H no:-7-57,KOTHATHANDA
MUTHALAMPADU,TEAKULAPALLI,
BHADHRADRI KOTHAGUDEM,KHAMMAM, 507123

Poor Sale Service

I tried contacting Videocon sales service on 18xx4194x4x and 8x8x8x13x1. However such a poor response from sales personnel. They just tell call on different number without telling any specific number or giving any further information. The just hung up the call before hearing the customer.

Videocon TV Complain not solved

My videocon TV has 5 years warranty... I complained and paid Rs. 950/- to technical person... Display pannel is needed replacement... Parts approved by Co. On 16th September 2019... But issue is not solved by the Co. And after more than 90 days Co. Is asking to wait... Now my warranty period becomes lesser due to Co. Fault...

Led display is not working

Bhut hi kharab h videocon company.pls request h k koi b videocon products na kharide .service k nam pe zero h.led ki complaint ki to bole visit k 900 lgege aye b bt pic khich k chale gye bole card kharab h .fir ph kia to bole pannel kharab h .warranty me hote hue b bole nikal gyi warranty 13500 ka panel ayega.fir na jane kitni bar complaint ki koi ni aya.fraud company h.plsss share worldwide.koi or dhoka na kha sake.

Mere tv to june 2019 se khrab

Mere tv to june 2019 se khrab h or complaint bhi 24 June 2019 se ki h, aaj tk koi nhi aaya.

Regarding Videocon LED Visibility Defect

Hi Team,

This is in reference to one product which we purchased on February 2017 from Vijay Sales having branch at Dombivali East. It was a 43”inch Smart TV,
I have registered a complaint for display of my Videocon TV on 23rd Nov 2019 Cll number : 9112320038VCLC11051 in the name of Mr. Deepak Kumar and it was closed without providing any resolution
My complaint has not been resolved still now many times I have contacted customer care people but there is no response from any one.
It has visibility issue and you people are ignoring every complaint.

Problem - There is no/minimum visibility in Videocon LED TV

Hope you understand that Videocon LED TV is in warranty period and I have all the call records,and written complaints, so please dont force me to go to Consumer Court and take action against you.

Lets close this on a good note by providing the service as soon as possible.

Deepak Kumar

Videocon LED TV not working

Hello Team,
My Videocon LED 42" TV is in warranty period and tried to contact the customer care, they are closing the complaint without looking into and has not send any technician to visit my flat. I am following up from last 2 weeks and no response from them.

VIDEOCON LED TV

Sir,
My TV is not functioning properly. Kindly recti at the earliest.
Regards

Urgent Display needed

Hi Team Videocon,

This is in reference to one product which we purchased on September 2017 from Vijay Sales having branch at Dombivali East. It was a 43”inch Smart TV,
I have registered a complaint for display of my Videocon TV on 25th May 2019 Complaint number : THA2505190017 in the name of Mr. Chandan
My complaint has not been resolved still now many times I have contacted customer care people and local dealer but there is no response from any one. Initially local dealer said part is not available (Display Pannel) it will be done within 40days.

Problem - Earlier only 2 lines used to come on the display now half of the screen has changed it is blur and getting 15lines . Many times I have called customer care people also you can check how many times I called them, they said they will arrange call but still now no call, they have given me many phone numbers all are invalid numbers now even customer care number is not reachable .Only because of part not available (Display Panel) my complaint is open since 7 Months.
We request you to kindly look into matter otherwise I am going to complain in consumer court

Thanks and Regards
Ganesh Pawar

I also facing tv problem.

I also facing tv problem. Complain register 30 may but no one react positive way. This company react is like a fraud

Same problem

I agree with you. I have also same type of problem.

Bhai ye chor hai isliye nhi

Bhai ye chor hai isliye nhi aayene

My complaints is not resolve

My videocon tv is under warranty .repair part is not avail ..why are you sale this type of product ..

regarding tv repair

Complaint regester kiye hue 2 mahine ho gaye .customer care v kuch nahi bata raha ki parts kb replace hoga . what should i do ?

TV kit

Buy Videocon 1200w tv kit

LED.reprying

LED.reprying

not reachable to customer care person

given nos in warranty card not reachable.
also search nos from Google each and every nos care about paid service no body willing to talk about within warranty service.
also no body given any guideline or nos how to reach customer service centre.
now I realised what happen if you buy home made product.
I never recommend ANYBODY to purchase Videocon TV.

My Videocon TV not working for more than a month

My Videocon TV was replaced about a year back. However, the same is not working for more than a month but nobody has come to repair it in spite of repeated requests on customer care number of Videocon TV.
May I request for an early action.

Videocon TV display pannel replacement not done

Hi,

I am from Hyderabad (Secunderabad Marredpally Videocon local dealer) city, Telangana State .I have registered a complaint for display of my Videocon TV on 28th July 2018 Complaint number : Hyd2807180104 in the name of Mr.Santosh Kumar . My complaint has not been resolved still now many times I have contacted customer care people and local dealer but there is no response from any one. Initially local dealer said part is not available (Display Pannel) it will be done within 40days. That time my TV was under warranty I have taken 5 years warranty ,they promised that if it is out of warranty by the time part arrives it will be done under warranty only. Complaint was not resolved in the given time span many times I contacted them Mr.Prasad was the person who was dealing our complaint from local dealer (Secunderabad , Marredpally). He said part is not coming from head office they cant do anything and given Head office person number Mr.Bankar number , called Mr.Bankar he promised to resolve the complaint in 7 working days and also they promised if complaint wont get resolved in the given time span they are going to replace me new TV I have all call records of the people from that time even Mr.Bankar is not responding to my call till now. I dont want new one I want to repair my own TV. I like Videocon products so purchased Videocon TV now with this experience I think i have done big mistake by taking it . Earlier only 2 lines used to come on the display now half of the screen has changed it is blur and getting 15lines . Many times I have called customer care people also you can check how many times I called them, they said they will arrange call but still now no call, they have given me many phone numbers all are invalid numbers now even customer care number is not reachable .Only because of part not available (Display Panel) my complaint is open since 1 year.
Very worst Videocon service.
Attached Receipt for further details.
I can forward you all call records also if you want.
I hope atleast now my complaint gets resolve by writing Email to you people.
Suhasini

Word to word same experience

Word to word same experience with my tv

Led tv

Same problem have complained on 12 July 2019 since it was in the warranty they told it I’ll be replaced but now 4 months became no response help me with this

Speaker problem

Please contact number Tamilnadu Tirupur

REPAIR MY VIDEOCONE LED TV

Hello
It's been 21 days since we have registered a fault in Television , your service centre had told the faulty part will be delivered and will be installed within a week but since then its been 21 days now, and no one had stood yet. Our television is in warranty and still you are not taking the problem seriously. We request you to kindly look into matter otherwise I am going to complain in consumer court

Onida LED TV screen problem

I Purchased Onida LED %%UIB TV. It Having screen Problem.
So please call.

Led tv

I complained for repair and a volunteer come to see the tv and he took 900rs for service charge. But tv is not repair. Fucking off videocon

TV not working

in providing pannel to customer it has been complaint near by one year they're not provide....... one part board is despatch to service centre but another not provided(penal board)to service centre ...please solve our problem shortly complaint registered number- lP5247181908311 provide the pannel urgent

Try this

Test. Please ignore.

Try this

Test. Please ignore.

Non receipt of free panel under warranty

re; LP5132501908191 dt 19/9/19 re; non receipt of free panel for TV even after 22 days of complaint
I,Ashish Chopra had bought a videocon LED 43[inch] TV from sai electricals,mansarovar ,jaipur on 11/12/16 bill no;23479. about three weeks ago the tv started to malfunction. [the tv has a three year warranty]on complaining to your call centre i was acomplaint no;Dt19/9/19.next day the service engineer visited , and said that the panel will have to be replaced . I received sms from your call centrethat theFREE PANEL request has been placed. since then it has been 22 days but there is no sign of the free panel.this is to bring to your notice the delay in receipt of thesame .when can expect the free panel.meanwhile we continue to makedo without any TVDt19/9/19.next day the service engineer visited , and said that the panel will have to be replaced . I received sms from your call centrethat theFREE PANEL request has been placed. since then it has been 22 days but there is no sign of the free panel.this is to bring to your notice the delay in receipt of thesame .when can expect the free panel.meanwhile we continue to makedo without any TV At this point unless you take care of this
issue in the next couple of days you leave
us no choice but to Persue this legally in
Consumer courts...

Repair of my Videocon LED TV and Worst Customer Service::

Hi there,

I Ganeshdutt J Pandey, baught a VIDEOCON UHD LED VRY43Q449SAM TV on 16/10/2017, from Vijay Sales and there is problem with the display. There is a sound coming from the TV but display is blank. First i call in customer care and i talked to Mr Anshu Kaushik and he said there will be a charge of 500 for resolving your TV problem and that you need to pay to technician and I tried to contact the customer service center in Surat at katargam darwaja, and they are giving always arguments that there is no technician, sometimes they saying there will a 300, 900 or 1451 fix charge minimum but they are not giving any perfect things. And they also said once our technician visit you have to pay visiting charge like 300 or 900 or 1451 and the we send problem to video-con and once they send the parts of TV which ever is needed will contact you. Till that time you have to wait and it takes 1 year ,2 year and we can not give any assurance for the same. Its almost

My TV is still in 1+3 year warranty and this people working like beggar who took the contract of video-con.

You people cheating with your clients and not giving any kind of proper answer. Service center people don't have interest in resolving my problem.

If you guys will not take any action in this matter withing 2 days then I have complaint in consumer court.Mostly daily I call in customer care and they just saying you will get your solution in 24 hrs but yet I am waiting for the solution.

Is it possible if I do service out side in personal shop of any other and you guys will pay for that. Are you guys taking responsibility ?

Thanks and Regards,

Ganeshdutt J Pandey.

Regarding led tv not working and customer care no is not working

Dear sir
I’m fed up for against ur responsibilities bcz ur at world label businesses plant ur responsibility is big against ur customer but still
Ur customer care no is not working. And service is also too poor .i request u to for sove my problem other wise I’ll go to consumer court against my problem.
Thank s and regds
Manish Bhaskar

Let's all contact each other

Let's all contact each other and go to consumer court . We all having almost same issues with videocon product. EMAIL is is rupal [dot] misal [at] gmail [dot] com

Sound problem of Led Videocon Tv ...

Please give me Gujarat in B.K District customer care service contract number ...

Regarding led tv not working

same problam

this company is very poor service. even employee also. my tv is not repairing last 3 month. Customer care only one mail forward again and again same wording .

Regarding led tv not working and customer care no is not working

Dear sir
I’m fed up for against ur responsibilities bcz ur at world label businesses plant ur responsibility is big against ur customer but still
Ur customer care no is not working. And service is also too poor .i request u to for sove my problem other wise I’ll go to consumer court against my problem.
Thank s and regds
Manish Bhaskar

sound problem

dear sir/mem my name nabab singh I was purchased led 24''.it is in three year warranty.model no.ivc 24 f02kp. volume problem in Videocon L.E.D 24 inch warranty period. I raised a complaint on 19 jun 2019, and for that I have given Rs. 590/- visit charges to them, but till the moment I am struggling for same and they are now not responding at all. plz resolve my problem

Sound problem.....it's vibrating

I have purchased 40' Videocon TV in 2016.. it's under warranty and its sound is not coming problem...sound is vibrating..
Please send authorised representative to undertake the repair under warranty..

Led tv not working

Dear Team Videocon,

This is in reference to one product which we purchsed 32 inch led tv

Problem: The screen has turned out complete black but the audio is working fine. After repeatedly calling with your service department they have failed to send any service man.

It shows absolutely poor customer service on your end and we do not wish to put that down on allover social media regarding it assuming this mail will undo all your shortcomings and a technician will be addressed ASAP.

Thanks and Regards
Avesh shaikh

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TV under warranty and not working

I want to know that why any of your phone no given for service issues is not working and the only toll free number given above 18**4194040 only takes up the service for TV sets not under warranty.
Who am I supposed to complain when my TV is not working and still under warranty? Why company is not providing any service number?

Why u give number here only

Why u give number here only for product not under warranty..also even if m ready to go for no warranty section after being fed up, they are not ready to take my complaint

My videocon led not working after fortyfive days

I complaint to service center
The enginear check led and charge sixhunderd and fifty rupes. But no repair my led and today's date .Costomer carenumer not in service. This number is out of service. After fortyfive day my led no repair.

Please provide me the customer care no

I am also facing the same problem please tell me the customer care no on which I can file my request....please sir my email is shubhamdev5550 [at] gmail [dot] com

I complaint to service center.

The engineer cheek led TV and charge rs-590/.but no rpair my led and today's date.customer care number not in service.engineer chit me.engineer seen to warranty card and bill date.he said to warranty card expires.so why charge me.

I complaint to service center.

The engineer cheek led TV and charge rs-590/.but no rpair my led and today's date.customer care number not in service.engineer chit me.engineer seen to warranty card and bill date.he said to warranty card expires.so why charge me.

Urgent Technician needed

Dear Team Videocon,

This is in reference to one product which we purchased on 26th October 2016 from Vijay Sales having branch at Virar West. It was a 43”inch Smart TV,

Problem: The screen has turned out complete black but the audio is working fine. After repeatedly calling with your service department they have failed to send any service man.

It shows absolutely poor customer service on your end and we do not wish to put that down on allover social media regarding it assuming this mail will undo all your shortcomings and a technician will be addressed ASAP.

Thanks and Regards

Shipra Upadhyay

Display Problem

Me too facing the same problem, i tried contacting customer care and i could not raise the complaint as i could not reach any number mentioned in the website. Once i got connected to a service center number but the person replied that Videocon company has been closed so your warranty is not valid.
What is procedure to raise the complaint as my warranty is gonna end by this month.

Rgs,
Mohandoss

Videocon smart TV repair

My smart TV repair. Complaint in three weeks ago. No response.

Smart TV repair

Sir my videocon smart TV repair. I am compland in One mounth ago . No response.

Smart led should be repaired....

Dealer refused to assist within warranty period....

Display Problem

From the last two months I am facing the display problem i.e. defective colour vision. The Customer care number is not working so i can't do any complaint about it. Please as soon as possible you have to solve the problem regarding my LED TV. More delay is unbearable. Please keep your services up to date.

Videgon

My TV yesterday to not coming display only audio coming only

Not getting service after paying inspection fees to videocon

My Videocon LED tv is in warranty period and it get speeker fault on last week of Feb, and shop keeeper informed me of no service center nearby, i found videocon service online and they assured me of service, they send an Engineer to inspect the problem on 23March and charged me 500Rs for it, they said it will get repaired in 7 to 10 days time but almost 45day over but they didn't repaired it, when i call that engineer then he gave me one no. and that person said me that their is some case going on videocon so their godown were sealed. feeling cheated by this company..
hoping for quick help, if they can't give service please return my money.
Regards,
Vijay Mahato.

Satelite Lcd tv base crack

Sir
My lcd tv base is crack so new size and prize sent and where me available give me contect.

Display problem

Sir,
Last 2 month i am facing problem on my videocon lcd tv. Your all customer care numbers not work i am contact many time.
My lcd tv display problem on screen and changing automatically blanck screen.
Please give me solution and contact me 952786XXX.
Very bad service videocan.

Same kind of problem with me

Same kind of problem with me not able to contact them, I thing people who has their tv on warranty should file a case on consumer forum.

TV not properly work

Sir,
Last two week i am facing problem on my videocon led 4K smart tv. Your all customer care numbers not work i am contact many time.
My Led tv function automatically work on screen and off screen automatically.
Please give me solution and contact me.
Thanks
Deshmukh Pankaj

Suffering from depression

Hi everyone myself neelam and I am also sailing in same boat. I have purchased 32"led last Year but it is not working and I n my family is suffering from depression not because of TV because of customer services they are not responding, not replying not listening. Just saying mam wait for 24hour we will make you call and you know they are not responding. I m doing the same thing from 27march till now, but they are not responsible, we are responsible because we trust a Brand, we buy their products.
So please those who are in same depression please don't buy any branded products.
They are not going to repair or exchange our item
Neelam

LED TV REPAIRING

Hello I am from Sitapur U.P.
.I purchased Videocon LED TV before two year.but now I have some issues in my TV's screen .I didn't find any service centre near me..so how can I recover my warranty period and how I will repair my TV with Authorize service engineer.
Please kindly reply.

Led tv not work properly

Sir,
Last 4 month i am facing problem on my videocon led ddb smart tv. Your all customer care numbers not work i am contact many time.
My Led tv function automatically work on screen and channels are changing automatically.
Please give me solution and contact me.

Thanks
Deepak

Complain for LED service

I repaired my led tv I belong to sohna my product also warrnty available now

TV repair

My videocon led TV is not working