Videocon Customer Care Number 0120-4500 600

Organization: 
Toll free Number(s): 
  • 1800 419 4040
All India Number(s): 
  • 0120- 4500 600 (customer care number)
  • 0124-3273091
  • (Your City STD Code)39404040

Contact Us

SMS Service

Type SVC and send it to 53030

Email

  • customercare [at] vgmail [dot] in
  • enquiry [at] vgmail [dot] in

Comments

LED TV Complain very long time but Not Clear.

I purchased LED of Videocon TV 40" with 3(Three Years) warranty. On 15 August 2018 i found there is no display on my TV. I registered the complaint on 28 August 2018 via phone complaint and engineer visited and advised that we do not have the parts, I have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty so I have a right to get my product's fault repair, but unfortunately, I am unable to get the services.

Can U advise me when will your company help me to get this solution so that I am able to watch my tv. It is not my fault that the company have no parts for the same.

Kindly let me know by when we can expect the solution from your side.

Thanks & regards
Dave Bansikumar N.

videocon LED TV Display Problem

I have raised complaint for my Videocon LED.

complaint number is PUN1010180166

No one from the company is responding to the calls and not even resolving the complaint.

ravindra chaudhari

Display problem

Display problem,sound ok

VIDEOCON LED TV- (SCREEN KE ANDAR DAAG DIKHTE HE)

SIR, NEW PURCHASE - VIDEOCON LED TV- VJU32 HH SR. 9189 (SCREEN KE ANDAR DAAG DIKHTE HE. CUSTOMER CARE NUMBERS PER CALL KARNE PAR CALL NAHI LAG RAHA HE. PLEASE PROBLEM SOLVE KAREN. THANKS

Complaint regarding Videocon tv

Hi I had purchased Videocon 55inch television from Vijay sales in Vasai and the warranty is still there. I have been facing problem regarding the display of the television there are lines appearing on the screen the service man who came from Vijay sales said it has panel problem when we tired to replace that part there is no reply from their videocon side neither from Vijay sales please help me regarding this we had purchased this TV with lots of money adjustments and now no one is replying kindly help

Pathetic service from Videocon

Hi,

It's very regrading that so pathetic service from Videocon. I had made a complain regarding my Videocon television on Thursday after that consult technician has not came yet.
Since then I was calling to customer care they are telling the consult technician will arrive with in 24 hour but non of them had came.
So this how you provide services to customer I will never suggest to any one to buy any Videocon product it's very pathetic service and performance by this product.

Here is my complain details.

THA1010180224

Response code : R64197

Regards

Krishnamurthi (77xxxxx269).

complaint

Dear Videocon Team,

I have escalated issue of my DDB LED VJU32HH18XAH already with vijay sales and videocon customer care that this TV run automatically without touching remote and changes it's settings and channels unnecessarily. Last week a person from Vijay Sales visited to see it's problem and asked me visit charges and confirmed that part is not available with company and he doesn't know how long will this take to repair tv.
After continuous follow up yesterday someone came and repair tv and same night it was showing same problem again. After complaining today morning customer care guy confirmed that motherboard has to be changed.
It seems that those guys don't know exact problem in the device. Since those guys are unable to rectify the issue and every part of the device has to be changed on alternative days. So I request my TV is in warranty and I should get replacement or refund of it.
Nobody was listening me so I sent this complaint in consumer forum and my reference number of consumer complaint is 948301
Kindly confirm your final decision to replace or refund against the defective product i was sold by Vijay Sales.
If I don't hear anything then I have to go legal in this matter

Regards
Neeraj Gola

Issue not resolved - Team Does not respond

To whom so ever it may concern

This Pratik Panchal, I have 50" Videocon TV, under warranty, I complained on 16th August, the guy (Ajay) cane to check on 18th Aug, he charged me rs 1300 as service charge, and said it will be replaced soon, but till date no response from any of executive or technical, when I started calling to customer careXxxxxxxxx only response I get, parts are not available, I started calling Dharmendra - same response and give me # for Yogesh - he is the most irresponsible guy, never answered the call, always left a msg - busy, please message. I dropped a msg to call me back or best to time call him. It's been 20 days but no response. I don't know what he does. But totally not worth.

Now
It's a festival time, my TV does not work at all, I need to get that fixed asap.
I hope this email will help me to get my issues resloved in few days.

Please contact me / msg me
7.0.2.1.6.6.4.5.6.0
9xxxxxxx50

complain not clear

my complain last 2 months against so not clear, my tv. led display is not working he is under warranty period.

Display Problem - Reverse picture display in my Videocon Tv.

Display Problem - Reverse picture display in my Videocon Tv. therefore kindly suggest any setting in my TV.

My complain About my Videocon LED TV

//////////////////// TOP TOP URGENT/////////////////////////////////

My complain no DEL2506180313/25JUN18, DEL1208180007/12AUG18, DEL130918309/14SEP18

Dear Videocon Customer Care Team,
Greetings of the Day,
I have given complain about my 49" LED TV for service on 25JUN18 they resolve the problem I paid 1300.00 service charges but, within a month same problem face on 12AUG and i book complaint DEL1208180007. Your Technician came and said one line LED lit will change so will be within week but they after month they change but unfortunately am facing same problem and I rebook the complaint again on 22AUG18/DEL2208180033 they took my TV to their Service Center bring back after one week.

Please note I have problem in my LED TV the screen gone blank but now one big line showing in on the screen. So again I complaint on 14SEP18/ DEL130918309 regarding this issue to your service center and i get reply they going to change full panel but I will take time maximum 1-2 month can someone help me resolving this asap -- My complain. My issue is still not resolved
Service center guys asks me to call customer support
Customer supports all concern person not response any concrete information. Please note contact person and Customer Care Center for your info.

XX
Now it’s in off more than in off. Mistake is your so why should I bear the pain when I have 5 Year warranty? So I don’t want any excuse and time request I need the replace if, you don’t have the parts so your have to replace NEW LED TV within week. Otherwise I will go to Consumer Court for the replacement on my LED
One of your call center agent suggests me to book a legal complaint
now i am feeling that you are making us fool nobody is taking any responsibility and giving any proper reply

I appreciate if someone looks at this issue from top level and resolves this asap

Shankar

R/o, F334, Gali No85, Mahavir Enclave Part III, Uttam Nagar, New Delhi-110059.

Tel: 987146XXX

same problem

i am also facing the same situation as of yours. despite of having 5 years warranty no service from videocon. so i am also thinking of going to consumer court.

Flatron TV - Bazooka Model

Hello Videocon Team,
i am paramaiyan from Chennai, i have purchased 29inch Bazooka Flatron model in yearly 2008.
almost till last year, i had no complaint on the product, especially picture quality, audio, simply superb
past one year, our TV has not been used properly, because of this reason, had minor problems, and due to our ignorance now the picture tube needs replacement.i am in need of the same

seek your support for arranging one 29inch Flatron display, and one of your trained person, for fitment, and to check overall TV circuits
you can contact me on +91 99xxx9x215

looking for a positive reply from your end, Thanks
B Paramaiyan

Television complaint

TV button is not working properly.

WOST CUSTOMER CARE DEPARTMENT

VIDEOCON 50INCH TV SPEAKER OUT AND HDMA OUT WITHIN 1 YEAR

TV Dosnot Working

Not Working

Videocon led problem

My led tv display not showing any images only in two year ...I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

videocon led problem

My led tv display not showing any images only in 4 months,,I hv already registered complaints but not any response from customer care..

Complaint regarding videocon LED tv display

My led tv display not showing any images only in two year ten month.my led tv is repaired by videocon registered service center in about 3 to 4 month ago but same problem occurs again..I hv already registered complaints but not getting any response from customer care ..Service engineer not coming yet ..how can trust on Videocon next time ?

Refrigerator Not working Issue not resolved from TWO months

Worst ever service and support
Refrigerator Not working Issue not resolved from 2 months

Regarding fridge not working

Videocon double door fridge not working I bought this fridge patra electronic rourkela last yr apr11 2018..i complaint there but the office staff not communicate me also tell me madam give me 2days but now 7daya will be go but still no one response what should I do
V. Disappointed..

Videocon led tv complent

There is no hearing of any type of company that keeps getting the number for the service of the tv..

Automatically led tv display scratch

Dear sir/Man
I my videocon led tv display 32 inch is automatically full scratch in Saturday night in lighting

Display problem

Sir my videocon lcd show on screth on display

Videocon Display complaint

Sir,

Videocon company directed to replace my LED TV, due to the display complaint. Waiting continues for the last 5 months for the new TV.

SANTHOSH KUMAR

Washing Machine Complaint

Dear Concerned,
I have booked a complaint of my Semi Automatic washing machine since its dryer is not working i have made complaint on 28/8/18 when i followed up with call center on 12/9/18 they told that your complaint is cancelled as u dint answered the technician call. i dint received any call from the technician and the no they gave me of navid when i called him he told to call his manager of svc point which is again out of service. I called the call center again and booked the complaint again there was abrupt reply from the person whom i spoke to , on asking about the senior manager no he gave me his area manager no which is again not in service. Today morning i got a msg from call center with complaint no THA1209180030 WILL BE SERVICED BY wah id8070270743, svc pOINT . I request you to call on this no which is again not in service.
What do you all think we are fool or what our time is not precious or what , we are following with you all from so many days and you people are fooling us by providing wrong no.

Pathetic service, people sitting in call center speaks abruptly nonsense language, and company is fooling with wrong numbers. Take your machine back or else i will be forwarding the same in consumer court.

Videocon TV display gone.

I qamplaint that my TV display r gone I qamplaint 28/08/2018. But don't give me a answer that which date my TV part come or replace. This company is so bad they were very badly answer so cheap they r.

SAME PROBLEM

same problem. Mene bhi 16/08/2018 ko complaint kiya tha or mujhe bhi abhi tak koi solution nahi de rahe he .

Same problem here

Mene bhi 25/9/2018 ko complaint note karwayi thi or abhi tak koi reply nhi aaya hai.... nahi service center se sahi jawab milta hai...

Display issue with Videocon LED TV

Honestly, i bought this TV because it was cheep and had 3 year warranty but surprisingly in 2 years the display has gone faulty. Raised complaint through mail and phone on 8/9/18. Waiting for someone to contact me and fix the issue.

Display Issue

I am also facing the similar issue with the TV screen and top of that the customer care service provided by Vediocon, they don't even bother to respond to your query. I don't know if they have any time line to close the complaint raised.

Videocon TV display gone

Same here. We are awaiting service since July, but as they have to replace the panel, may be that's why they are not even responding to our follow ups and not giving any timeline for this. Initially they said July, then 15th Sep, now Oct has come.How can a known company like videocon behave so unprofessionally when customers are purchasing expensive assets from them. Terrible..Everyone should go to consumer court,videocon should provide survice to existing customers and close their organization immediately.

Complaint against my Videocon TV, Wrost Videocon Service

Dear Support Team

I purchased LED Videocon TV on 01/04/2016 with 3(Three Years) warranty. On 25th August, we found there was no sound in TV, speakers has stopped working. I registered the complaint on 26th August 2018 via complaint number # DEL2608180028 and engineer visited and advised that we do not have the parts, we have called so many times to your service agent but till today there is no response from the company.

As this product in under warranty so I have a right to get my product's fault repair, but unfortunately, I am unable to get the services.

Can U advise me when will your company help me to get this solution so that I am able to watch my TV as without sound I feel like deaf or please provide me an alternate TV till my TV is not get repaired. It is not my fault that the company have no parts for the same.

Kindly let me know by when we can expect the solution from your side.

Look forward to your support and positive response.

Videocon AC Compressor down

Sir/Madam,

We have purchased 2 Nos of Videocon AC Appliance/Type is RAC/SPLIT, Model- VS5J3/2013, receptively the SL No. is D202039900113308130314 and D202039900113310130918 for our official used during 2015.
However presently both AC is not working and as per our engineer the Compressor of both AC are found faulty.

It is therefore request you kindly send your engineer to check the both Ac and replaced the Compressor as per validity of your warranty period.

Thanking you
For PHQ Itanagar
Itanagar

tv problem

6 months my video corn tv complent pending no response all constomber care advisor please solve my problem register

Poor service of Vediocon

Hi Vediocon team
my complaint not resolve yet since 2 month, while your service executive visit my home and i pay service charge to him, but i call many time to him but he say part not available yet Mr Harish and chandra shekhar service in charge Ghaziabad location i call to both parson many time but he is not pick the phone always. i am very disturb hence your service, if my complaint not resolve as soon i send this case to court

complaint for led

very bad servise videocon maine ek led kharidi thi 1 saal bhi complete nhi hua aur wo kharab ho gyi uski maine worrenty ke against complain likhwai to seniors phone nhi pic krte hai aur customer care me compliant pucha to complete dikha rhi hai ab inhe cosumer court me samjh ayega very servise main kisiko bhi reccomened nhi krunga ki videocon ka koi bhi product le

Videocon fully automatic top loading washing machine defective

I am holding one Videocon washing machine K 5300 purchased from a local retailer in Kerala. Several times I had to repair the machine during its guarantee period. Now nobody is attending the defective one, saying that they are not interested to do repair work even on payment because it is "VIDEOCON'. Tell me a solution for this. I am living in Kerala, Pathanamthitta Dt., Address: K Y Varghese, Kotinatt Malayil, Kadampanad PO, Kerala State-691552

Your Action Needed on Videocon LED Complaint.

Hi,

I got Videocon LED, December 2017 and its still under warranty. Its not starting from last 3months now. I have made a complaint # DEL0707180346. Two months are gone and there is no update on it. I am paying the cable bills from 3 months without watching Tv just because of your pathetic services. I am calling your service center people regularly and they are always giving me 2-3 days’ time and now more than 2 months gone.

Do you people care about your customers? Do you take any TAT to resolve your customers issue?

Now its not just about my LED, I just not even care if you will repair it or not. I am very frustrated now and I will now show this to you on every platform of Social Media like Facebook & Twitter. I will wait for 2 more days now and I will also file the consumer complaint against you.

Below are your pathetic Service Center People who are responsible and not responding to my calls

Cervice Center : -XXXXXX9443
Rajesh XXXXXX2508
Vinay Srivastav XXXXXX2513

I have every call recording of these people in which they are talking rubbish. I will also share these recordings on social Media.

Thanks
Rakesh Nagar
XXXXXX0227

Fully automatic washing machine is not working

Sir my washing machine is not working . Washing motor is not working and your costumer care no. is not not reachable please repair my washing mashine as soon as possible
My address is
Murli vihar colony near by shahganj, agra
Pin- 283105
U.P
My contact no. Is - 7983942xxx

Videocon TV LED problem

I purchased Videocon TV from Dubai and delivered in India (Its a offer through Al Ansari Exchange UAE by Videocon) i purchased on16/12/2016 and now i have remain 1 year warrenty. Since 2 month my TV display is complaint. I complained too many times at Videocon customer care and one day one executive came and check and he tells display will come after and he will come to fix. nowadays i called them they are not respond and last week they took my phone and tells you don't have any under warrenty and they cut the line. How they can say like that.
Videocon is very cheating us. we trust Videocon but they are very cheat us. 2 months they are not solve my problem. Most of my Home appliances by Videocon but Videocon very depressed to us. We don't buy any kind of Videocon products again and we will promote peoples dont buy videocon. products.

Videocon TV LED problem

Same is happening with me. I won't promote now any Videocon product to anyone.

Problem

Same issue happening with us Videocon company is cheating with us

Tv

LCD ki Lal light on off ho rahee hai

LED TV problem

I am also facing same LED TV not working past three months. Customer care executive going on giving nos. No one turning up. All vediocon customer should assemble one domain through Facebook or whatsup to do further course of action ??¿???

Washing machine problem

Sir my washing machine spin problem

KENT STAR JACUZZI WATER HEATER IS NOT A GOOD PRODUCT

Dear India Citizen,

I had purchase a KENT STAR JACUZZI KGS10WSP-GDE 10 LITRE 2000 WATT STORAGE WATER now the same is still in warranty and i had an issue and logged a complaint last month 7th July 2018. Till date i have made multiple calls to so many customer service number to get my HEATER REPAIRED. but the support for KENSTART HEATER is pathatic as every care rep says there is no update the part is expected still and they disconnect the call.

KENSTAR PRODUCTS ARE FAKE AND THEY DONT WITHSTAND WITHIN THE WARRANT PERIOD. I AM UNHAPPY CUSTOMER WHO BOUGHT KENSTAR WANTER HEATER AND WANT TO SPREAD THIS NEWS SAYING KENTSTAR SELL FAKE PRIDUCTS AND THE PRODUCTS DONT LAST LONG AND WHEN WE CALL FOR THE SUPPORT I HAVE NEVER SEEN SUCH A BAD SERVICE FROM A PRODUCT LIKE KENSTAR. BASICALLY THE PRODUCT SUCKS.

i do not want the consumer customer to get cheated by buying the KENSTAR PRODUCTS becuase the support is very bad and people on the customer care support are just trying to ignore me. i would want to go legal so if any other brand can help to do this i will stand with you.

Issues with LED tv

The display of our LED is not functioning. There is only one small patch appearing when we turn on the tv. The sound is functioning though. Kindly reply how much the estimate cost will be to repair the tv.

Display problem

My TV display not properly working

Extremely Poor Quality of Product and Customer Service-Videocon

Writing this mail with so much of disappointment for such world wise brand VIDEOCON !!
One of my friend bought a VIDEOCON SPLIT AC 1.5 in April 2017. In 12 months or so, I had the first major problem with this product. The service engineer reported that there was an earthling leak and that was why the product was not working. I spent 1500 Rs. rectifying this fault . Apparently that still did not fix the problem. It turned out finally to be a defective COAD . I had to bear the cost of the incompetence of the service engineer's incorrect diagnosis of the problem. Then the condenser apparently had a problem and I had to pay for the gas refill. I feel it is unfair to be treated this way as a consumer. Every time, I have to call customer service I am assured of a response in 24 hours but I have to beg and plead for the terrible incompetent service I receive. What a terrible way to treat customers - seems like the quality assurance motto is to make sure the service level gets worse each time. I have now the same lack of cooling problem and here I am waiting for the service engineer to arrive having called customer service three times...

Attaching the invoice copy and interaction for the complaint

Rohit Chaudhary

Vediocon LED tv Speaker Faulty

I have purchased led tv from croma store model no: videocon LED 32inch VJU32HH-2FK
which is under warranty as per the T&C mentioned in the company warranty documents given to us at the time of purchase.

::::::::::::::: ISSUES I AM FACING :::::::::::::::::::
I have been facing problem with the SPEAKER FAULTY unit. The speaker Automatic dead my LED TV and customer care say my case pending. My complaint no. DEL140710016
PLEASE DO THE NEEDFUL IN THIS REGARDS. P[LEASE REPLACE THE SPEAKER UNIT AND CONFIRM VISIT OF THE SERVICE ENGINEER TO OUR HOME ASAP YOUR REVERT IS HIGLY APPRICAIABLE WAITING FOR THE RESPONSE.

Washing machine not working

Hi Everyone,

My videocon washing machine is not working, unable to find out the customer care number.

Kindly help me and advise customer care number for Tamilnadu.

Regds,
Magesh

washing machine not work

hamari washing machine 2 mahino se kapde nahi sukha rahi hai kaeii baar complaint kiya hai dekhne ke liye aata hai or sahi karne ka waada kar nahi aatei hain bahut dikkat hai

AC problem

Service Mistire aata hai or AC bana kr jata hai or Banta nhi hai sirf paisa le jana tha kabhi gas ka toh kabhi motet ka bhut paisa le gya hai ye problem 1 year se ho rha hai nhi tak mai 10 bar banwa chuka hu so plzz help me bhut ho rha hai.

worst service provide by

worst service provide by videocon
and customer care is too bad

Hi this is manjula kulkarni

Hi this is manjula kulkarni from bidar I bought a new TV 2years back suddenly one fine day it got problem I complained it to customers care one Mr rajeshwar service department he came to us and saw that display is not working so he took pictures of my TV and send it to company he said if we do not get display we will change another TV set but still there is no response please make sure to make it fast.

Videocon Washing Machine Complaints

SIR,

I HAVE 40 DAYS ALREADY SUBMIT COMPLAINT. BUT MY COMPLAINT IS NOT ANY ACTION BY YOU. PLEASE SIR URGENT SOLVE THIS PROBLEM.COMPLAINT No.JAI0706180156

My video on TV is not working.

Need urgent service repair person to visit and repair my TV

led not repair after one month

Dir sir. Apki sarvice bahoot kaharb hai plz 1 month ho gaya meri led ko kharab ho wo bhi warenty me apka employs paise le. Gaya or abhi tak sahi karne nahi aya or plz is par aap dayan de nahi to age se apke costomer bahut bekar ho jayege

To The Service

To
The Service head
Electronics division
Videocon Sansui
Delhi

Dear Sir,
I purchased Sanzui tv purchased from your local dealer Pittapillil agencies,cochin on 26.1.2016 with a warranty given by your dealer for 3 years.

Now the tv is not working. When I complained with your dealer got a call from your local service center,palarivattom,cochin saying for home visit they will charge rs.1200 to rs.1500 and if I bring to their service center which is free. Your dealer cannot help me in this case to get free service at home so I am approaching you directly.

Please clarify how can your company give a warranty of 3 years to customer based on that commitment he will purchase the same and later on when complaint comes your service center to charge the customert? which is wrong.
Please depute your technician to rectify the tv's complaint urgently as the product is on warranty.

Regards

Balakrishnan M
Edappally,Cochin -68016

Customer care responce

I had bought TV mod. No vnf43fh11fa
On 28th Oct 2016 from Aditya Vision Bhagalpur

TV is working but some unusual lining is coming on screen

As videocon service centre is not working at Bhagalpur Bihar pin 812001 And the CC no is mantion on warranty card is not responding & mail sent also bounced so need service support as my product is under warranty

Refrigerator is not working

Sir/Madam

My complain No S68507 and S 17361 of 24 Jun 2018.

Till today neither my complain nas been short out nor any response from side has been given .

Repeated I am calling to the person who has visited my home is not responding. He has taken my freezer with him .

I am permanent customer of vedio con since my child hood but such negligencey facing first time from your side.

You can understand how much difficulty me and my dependents are facing.

Please look in the matter and helps a army personal.

Videocon Mobile Metal Pro

I have bought this mobile 5 days back and I am shocked with its performance, the battery life is hardly 5 hours, I charged it 100% and left home for office at 7:30, my battery was 50% by 10:00 and now 20% by 12:30pm.

I have been on google to search for Videocon mobile service centers in Delhi, to my surprise my search results are coming blank, all I am getting is service centers for appliances. The website videoconworld.com is coming blank.

Have I made a big mistake by buying Videocon??

Can someone help me with service center.

Thank you,

warm regards,

Sumeet

Videcon Mobile Batter Purchase

Please provide contract number of kolkata - Laketown & Barrackpur area mobile service centra number.

Poor Service provided by Videocon

Dear Manager,

As I am surfing from poor service from your customer support I have register complain for service then one person was visited without any service kit he just seen ac and given report to there head that remote sensor not working need to replace under warranty.

Till today the part not received and no service done by service center.

Requesting you to please arrange the part as soon as possible and before that if possible for service done by today.

Waiting for your reply...........!

Regards,
Vijaya A Mohite

LED display problom

My led is under warranty display problom

Tv display falt

Videocon tv display problem

Display problom

My videocon led tv display problem

Complaint against LED display unit

Dear Sir,

i have purchased led tv from croma store model no: videocon LED 102cm VKC40FH-ZM ROI* dated - 23/08/2015
which is under warranty as per the T&C mentioned in the company warranty documents given to us at the time of purchase.

::::::::::::::: ISSUES I AM FACING :::::::::::::::::::
i have been facing problem with the display unit. The display unit is is flickring and displaying in the half of the portion of the display.
PLEASE DO THE NEEDFUL IN THIS REGARDS. P[LEASE REPLACE THE DISPLAY UNIT AND CONFIRM VISIT OF THE SERVICE ENGINEER TO OUR HOME ASAP YOUR REVERT IS HIGLY APPRICAIABLE WAITING FOR THE RESPONSE.

REGARDS

DEEPAK TYAGI
CONTACT: +91-98717XXXX

ADDRESS:
HOUSE NO: 257, SUBHAS NAGAR SIHANI,
NANDGRAM ROAD, GAZIABAD-201001 (U.P.)

LEDdisply problem

Am very unhappy by videocon tv which has more problem now am facing display problem ,I have taken 2+1=3 tv for our family on 2013 -14 very worst in display and also service

LED Display Problem

I Brought LED TV 4 Months ago and it is in Warranty, there is the problem in Display, the engineer not agreed to replace the display in warranty.
and ask to approach company.

Led tv

My led tv problem

EXORBITANT SERVICE CHARGE

MY AUTO WASHING MACHINE WENT OFF DUE TO BELT PROBLEM.BELT REPLACED COST OF THE BELT IS Rs.280/-.service charge is Rs.740/-.Horrible Horrible indian company you are.do not loot the people.we are living in a country where we can get consultation of a MS surgeon for Rs.500/- .DO NOT FORGET.
PRAVEEN

PLAYING WITH CUSTOMER LIFE

My name is Mr. Manjunath from Bangalore. i have bought tv 1 year back but there are soo many complaints i have made finally service person came to my house and he told me that he needs to replace the board . unfortunately since 45 days there is no reply from service person.

At the time of inspection they have asked me to pay 1300/- as service charges then only we will get the board replaced. same i have paid on the same date.

when i called the service personal and head of services now they say board is not there and they need to get from Factory it seems.

i dont understand why i have bought 2 TVs of your company and i am repenting badly. we only bought this TV because its INDIAN brand.

we understood now why we should not buy Indian brands. if you con not service the customers pl close the company and we are not ready to get cheated.

who will compensate for the delay and response is horrible.
i have purchased on my wife name SHWETH

THANKS FOR YOUR COMPANY RESPONSE AND IN MY LIFE TIME I WILL NOT BUY OR WILL NOT RECOMMEND ANY THING FROM VIDEOCON TO MY KNOWN CIRCLE.

Complate of my Videocon TV

My name is Mr. Basavaraj Hirenmath from Gangavathi i have bought tv 2 year back but there are so many complaints i have made finally service person came to my house and he told me that he needs to replace the board . unfortunately since 45 days there is no reply from service person.

Mobile service center address & contact number in Chennai

My Videocon mobile is small problem, So I want Videocon mobile service center address and contact number in Chennai please.

Complaining about the l.e.d

I complained about the l.e.d. On 25/05/2018.your customer service reached on 29/05/2018,from that day no body turned to rectify the problem till 06/06/2018.

i have complained on 30

i have complained on 30 may
still no revert
no reply
two time complais registred
but gets cleared from company service center without my knoledge
worst service ever

led

Sir ji meri led kharab ho gayi h mene pahle complain likhai to 1 mahine me to complain Bala aaya service charge bhi le Gaya fir bhi 1 minute nahi chali please iske liye sahi karane ke liye bhejo. ...shakrauli jalesar etah

LED TV replacement

Hello team Videocon,
Maine 4 April ko complaint register krwai thi par Abhi tak uska koi solution nahi nikala....mughe service center ka bhi no diya tha par WO bhi switch off ja raha h...aapke Cus care representative Se jab Maine dosara no manga to.unhone phone disconnect kr diya.... Us Se pahle call krne par unhone Maira call hold pr rakh diya .... Please help me

Worst service

We purchased a Videocon refrigerator(FFK REFVPL25255) from M/s Yogesh Kumar Rajesh kumar Jain, Railway road ,Bahadurgarh-124507(Hr.) on 28 November 2015. We are facing issues from starting only, as cooling was very low from the first day. But as we stay out of town,only our parents were using it normally. We have raised complaints(No.-GUR2905180257) many a times in past year, a service person use to visit and do some sort of service and only for that day fridge show some cooling and again stops .Despite repeated calls at Customer Care/Service Centre, my issue has not been fixed till date.I am extremely disappointed with such customer service team of your company.

Its been almost more than 2 years and after many complaints and temporary services, the fridge is not at all working properly. Every time service person comes and never rectified the problem and we have even paid the service charges. We did not get any justification from the videocon. So what is the use of buying your products! When you are unfit for giving service and rectifying the problem for almost 2 years.

Worst service provided in

Worst service provided in this world.videocon

Worst service

Hi,

I have raised a complaint on 18th May 2018 for my TV which is not working and currently in warranty period but till now there is no response nor call back to check about the complaint.
As said by everyone Videocon needs to be thought a lesson by going to social media and registering case in consumer court.
Until that time their customer center and service center will fool customers by telling thr same thing again and again.

Ashish Manjrekar

worst customer service

I have already made an complaint regarding problem in my led tv on 12 th January, 2018 with the name Kiran Devi by mobile no. 9771427xxx on 061239404xxx , after calling so many times they put my complaint on urgent basis 2 times but still My problem has not been resolved it's been 3 month now . You have left me with no option but to go to court. As my TV is still in warrant period.

Worst service

THey have done the same with us , it’s been 2 weeks nobody is picking up the calls ,and our tv is not being repaired it’s in warranty period . we are going to put it up on all social media and will make sure nobody buys any product from their company and go the court about the same .

MIXER GRINDER MOTOR DAMAGED AS WE STARTED

SOME ONE CAME TO US AT HOME AND SOLD A MIXER GRINDER OF SUPER VIDEOCON AS HE STARTED IT WORKED BUT WHEN WE STARTED MOTOR GOT DAMAGED AND STARTED SMOKE KINDLY HELP US.

OUR MONEY GOT WASTE PLZ SUGGEST US WHAT SHOULD WE DO NOW MISTAKENLY MY MOTHER DID NOT TOOK ANY WARRANTY CARD ALTHOUGH 1 YEAR WARRANTY IS WRITTEN ON IT'S BOX PLZ SEND SOMEONE FROM YOUR CO. OR CONF. WHAT WOULD BE IT'S CHARGES.

REGARDS
NEELOFAR NAAZ

Complane of led tv

My led tv volume goes down by self without any touch of remote and tv i make complaint but until now i didn't get any response from you

worst service provided by cc

Its our mistake to trust you and u r product..
Videocon ...
U r a part of our family since 15 year... every time we understand you
As a family member.. we recommended to our each n every relative to
Purchase the videocon products with trust and confidantly. ...
But right now u r not able to provide the services as u provide earlier.
There is no coordination in u r compony..
Call center guys not responding.. they treansfer the call on blank avaya while requesting to talk with senior...
Put on hold till 15 to 20 min.
There is no politness.. while talking they said we can lounch the complaint only its our work...we do nt need what cust required..

I m having a led tv
Its my 4th complaint in last 6 month.
Facing led back light issue..
Every time SVC changed it .. and again facing same problem with in a month..
Again i called up a customer care..and again they changed led back light..

Pls help me to resolve my problem permanently.

battery

sir my phone battery is ded so i want a new battery on care but no soluation
V45ED MODEL
SO PEASE TELL HOW I GOT SOLUTION

Part Replacement Pending since 2 months now

Complain No - 1906140274 & 2507140260..

This Complain was register in June and since then no one has come to replace the parts. Each time the technician come over and then take the photos and makes a note of the part and then no one shows up.

Tired calling the Area in-charge on - 7259031332 & 7259031327..

Also called 09739224922 (manunatha) Karnataka or Bangalore Area Incharge and he assured me that the part would be replaced by 25th July 2014. However still the issues is not resolved.

This kind of service was not expected from Videocon.