Trujet Customer Care Number 040-4090 4090

Organization: 
All India Number(s): 
  • 040-4090 4090 (all days, 24x7)
  • 9676906644 (Charter Flights)

Office Working hours: Monday - Saturday 10:00-18:00 hrs.
Call Centre Working hours: 24 hours, all days

Email

  • customercare [at] trujet [dot] com
  • rokkam [dot] srinivas [at] trujet [dot] com (cargo)
  • response [at] trujet [dot] com (media contacts)
  • sriharsha [dot] n [at] trujet [dot] com , sales [at] trujet [dot] com (charter flight)

Important Links

* Check flights scheduling as per DGCA Guidelines

* For Contact details visit DGCA (Directorate General of Civil Aviation)

Charter Flights

Phone No.: 9676906644
Email: sriharsha [dot] n [at] trujet [dot] com
Email: sales [at] trujet [dot] com

Grievance Addressal

Details of Nodal Officer and Appellate Authority as per the requirements of Civil Aviation Requirement,
Section -3, Air Transport, Series M, Part IV-

Name Contact Email Working Hours
Nodal Officer 040- 4090 4090 nodalofficer [at] trujet [dot] com Monday - Saturday 10:00-18:00 hrs.
Appellate Authority 040- 4090 4090 appellateauthority [at] trujet [dot] com Monday - Saturday 10:00-18:00 hrs.

Hyderabad City Ticketing Office

Turbo Megha Aviation Head Office
EC- Council Building 
Technocrats Industrial Estate, Balanagar
Hyderabad, Telengana-500037, INDIA

Working Hours- 10:00-18:00 hrs

Airport Offices

S.No Airport Offices Contact Numbers Address
1 Hyderabad 040 24255784  Level E PTB, Rajiv Gandhi International Airport, Shamsadabad - 501218

2 Vijayawada 0866 2846111  Ticketing Counter No1, Gannavaram Airport, Vijayawada - 521101

3 Chennai 044 22562021  Counter no 6, NDTB, Chennai - 600027

4 Rajahmundry 9676999782  Rajahmundry Airport, Madhurapudi(Post), Rajahmundry - 533102


5 Aurangabad

0240 2471818 
NITB, Aurangabad Airport, Chikalthana, Aurangabad 431007

6 Bengaluru 080-47406341/42  Terminal Building, BIAL, KEMPEGOWDA INTERNATIONAL AIRPORT, Devanahalli - 560300
7 Tirupati 0877 2275524 NITB, Tirupathi Airport, Renigunta, Chitter-517520

 
8 Goa 0832 2541313 Counter no 1, Departure Hall, Dabolim International Airport, Vasco, GOA - 403801
 
9 Cuddapah 08562 220544

Counter No:03, Turbo Megha Airways Pvt.Ltd(Trujet) ,
Kadapa Airport, Kadapa-516003

10 Nanded 02462-222800 Ticketing Counter no 1, Sanghvi(B), Nanded - 431605
11 Mumbai 7993999439 Turbo Megha Airways Pvt. Ltd, Chhatrapati Shivaji Domestic Airport Terminal 1B, Santacruz (E), Mumbai - 400099
12 Mysuru 0821 2972190 Turbo Megha Airways Pvt. Ltd, Mysore Kollegal Highway, Kozhikode, Mysuru, Karnataka 571311
13 Bellary 0839 5246597 Kudligi Road, Toranagallu, Karnataka - 583123
14 Salem 04290222672 Counter no:1, Turbomegha airways-Trujet, Kamalapuram,Salem Airport, Salem - 636309
15 Ahmedabad 07922863698 Turbo Megha Airways Pvt.Ltd.(Trujet), Sardar Vallabh Bhai International Airport Terminal-1,Hansol,Ahmedabad,Gujarat-382475
16 Indore 9669141114 DABH Airport, Indore-452005
17 Nasik   Nashik Airport, Near Air Cargo Mohadi Road, Ozhar Nasik - 422206
18 Jaisalmer   Jaisalmer Civil Airport, Air Force School Rd, Shastri Nagar, Jaisalmer, Rajasthan 345001
19 Porbandar 0286 2222281 9121177357 Turbo Megha Airways Pvt.Ltd(Trujet) , Porbandar Airport, Porbandar, Gujarat - 360577

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Comments

Refund

My flight was 15/03/2020 Kandla to ahemdabad flight was cancelled frome your side .but till date not giving us refund and not any mail about refund pls tell us what about our refund

Regarding

Bhavesh dangar

Reschedule

Hi Team,

My Booking ID is 2TXAABHT. I have booked tickets on 24 Mar 2020, but due to covid 19 we did not reach Airport. I applied for refund but it is pending from airline from past 2 months. Since flights are resumed now, I like to reschedule those tickets. Kindly support for reschedule.

Thank you

Regards,
Khalid

Need Refund for Cancelled Flight

For flight from Hyderabad to cuddapah on 23 rd March 2020 the flight time changed from 3.05 pm to 6.40 am. It is not possible to catch that flight for us due to the time change done from your end. So please cancel our reservation and we need total refund of the tickets.
Booking id:
U22BNQ
Flight no. 2T511

Regards
Sailaja

Resolve the issue of clients on priority basis

Trujet

Please not, every business there is up and down, but your customers care service are very dull, poor and non responsible. They don't bother to attend the customer call.
You are in business, you have to answer.

Refund of payment

Trujet

I have not received my refund of payment which is due of your flight cancelled 2T- 713 AMD- JLG Dated 17.3.2020.
Arrange the refund immediately.

Anil Kumar M Kaushik
PNR no B785YA
Ahmedabad

Refund of Cancellation of flight

Dear Sir/Madam
I have booked 2 tickets on 09/12/2019 from Chennai to Hyderabad. The flight got cancelled due to bad weather conditions. The flight no. is 2T535 and the PNR number is PAAAZG and the passengers names are Rangu Sai Shruthi and Polagoni Sravanthi.I want the whole refund of money which is Rs 7000/-.

Request for boarding pass

Dear team,

I made the below travel in the month of january 2019
Ahmedabad to indore
PNR No.CR5D22

Request you to please send the boarding passes for onward submission to Leave Travel Allowance.

Thanking you

reply

For Luggage of LED lights Aprrox four kg

Dear Sir,

I have booked ticket trujet Ahmadabad to Jalgaon .an i take LED Lights luggage Approx 4 KG weight.

So please confirmation.

Thanks Regards
Mukesh Patil

Flight cancelled

Dear Sir/Madam
We are regular customer of your Truejet and we are very happy with your service.
We have booked the tickets for Ahmedabad to Jalgaon on date 28-9-19 and we received the message that flight is cancelled.
We have done further booking on that basis. Please let me know who will bear that expenses
Regards
Pavan Pasari

Need refund for Cancellation flight

I booked ticket on 26-Aug-2019
Ticket no is VQ3226.
but flight cancelled.Still i have not received refund amount

Refund

I have booked ticket on 11th August for the journey of 13th August from Bangalore to vidyanagar but amount twice yet didn’t get any confirmation of refund even i didn’t get refund also

FLIGHT CANCEL ON FROM HYDERABAD TO INDORE

Dear Sir,

I am book Flight for 15.8.19 Our PNR is A555BA in the name of Mahesh Gite. I am received call from your side the flight is cancel. Kindly tell me in last movement how i can book flight. And your next flight was evening. That is not suitable for me. Other Flight charges for today date is above 9000/- how i can book in this range.

Kindly check my problem and arrange another flight for morning hour only.

I am booked 3-4 flight of Truejet kindly check with my number.

Flight delays

Dear Customer Care Rep,

I have booked a flight from Aurangabad to Hyderabad on 15th July '19. Off late the flight from Aurangabad leaves very late to Hyderabad and it landed after 10 pm in the night. People with connecting flights (like my case) will be in trouble if the delay continues.
Could you please confirm whether the delay problem has been solved and are flights leaving on exact time (16.55 hrs) from Aurangabad lately?

Thank you

Ravi Laxman

wheel chair assistant

We booked ticket PNR E2ABA9
from Chennai to Mysuru on 14 th june for two sr citizens R.V.Rao age 81 yrs & Mrs Sukanya rao age 77 yrs.
In view of our advanced age and inability to walk , we requested for wheelchair assistance at Chennai airport.
I was told that the wheel chair assistance can be done only for one and declined for the second passenger.
I want your help.
Kindly do this for our air passengers association of india membership holder
awaiting your kindness in providing wheel chair assistant for both.

thanks & Regards
Kavitha
Manager - operations
APAI

Request for travelling certificate

Hi,

I have travelled in your airlines in following dates and requesting for travel certificates. I am calling to ur customer care no but getting reply that no agent is available to support.

April 02-Aurangabad to hyd (PNR:L22ACP)
April 03-Hyd to vij (E2A26AC-PNR)

PLEASE REPLY AT THE EARLIEST.

Refund on cancellation of

Trujet flight 2T144 from Rajahmundry to Hyderabad on the 30th of april2019 was cancelled i was waiting for the full refund but got none .can you let me know the reason for the delay and when can I expect the money back. My PNR no is Z22452

ahmedabad tkt

when are you starting ahmedabad nagpur flight .........as per todays news.

Request for boarding pass

Dear team,

I made the below travel in the month of November 2018.
Onward: 1th November 201 8 - Aurangabad to Hyderabad
PNR No.02NC2

Request you to please send the boarding passes for onward submission to Leave Travel Allowance.

Thanking you

correction in the name of the passenger

sir
I KUNCHAM VENKATESWARARAO BOOKED THROUGH EASEMYTRIP FROM VIJAYAWADA TO CUDDAPH ON 22.2.2019.
TICKET NUMBER.2991854.PLEASE CORRECT MY NAME KUNCHAM.VENKATESWARARAO INSTEAD OF KUNCHAM.VENKATESWARA IN THE TICKET.
THANKING YOU.

change name

my prn no 02s9v3. his it possible to change name in my ticket.i kept my name d. giridhar

i should keep my wife name d. jyotsna. please help me. cost of my ticket 2,100.

please help us.
thanks
giridhar

Need Refund for Cancelled Flight

Dear Sir/Madam,

I am writing to you in connection with the above flight which I booked on 01/12/2018 & 03/12/2018 from Trujet.

Flight no. 2T705 Booked on 01/12/18. Pnr no-01W8NO from Ahmadabad to Porbandar

Flight no. 2T706 Boked on 03/12/18 . Pnr no-01W89A from Porbandar to Ahmedabad

The flight was supposed to depart from Ahmadabad airport on 01/12/2018 at 13:45 to Porbander and on 03/12/2018 from Porbander to Ahmadabad at 15:20 but both got cancelled.

we were not able to reach our destination Dwarka on estimated time on 01/12/18. due to this cancellation of air tickets, we are incurring a total loss around Rs. 12,000/-. and so on our trip booked on 03/12/18 from Porbander to Ahmadabad. I had another flight scheduled from Ahmadabad to Delhi same day on 03/12/18 which i was unable to board and had another loss for RS 11,000+12, 000 = 23,000.

For this loss Trujet is fully responsible. Please help to minimize my loss.

Thanks & Regards

Ashok Kumar Singh

9910978**

On request of wheelchair

I had requested for wheelchair for a patient who is traveling with me....but it was denied by the customer care service.. It was shocking to know that you can’t provide a wheelchair also which other airlines can do...it is better you definitely arrange for such services which is very much important for the patients traveling in your airlines

Request for Boarding passes

Dear team,

I made the below travel in the month of February 2017.
Onward: 17th Feb 2017 - Hyderabad to Goa
Return: 21 Feb 2017 - Goa to Hyderabad
PNR No.00WDH4.
Request you to please send the boarding passes for onward submission to Leave Travel Allowance.

Thanking you

Regards
Satish Mahanti

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