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Tata Play Fiber Customer Care No. 1800 120 7777

Updated on Monday, 12 December 2022 - 10:51am
Toll free Number(s): 
  • 1800 120 7777 (24x7 Customer Support No.)
  • 1800 2676 771 (24*7 Helpline No.)
All India Number(s): 
  • 82917 56578 (WhatsApp Support No.)
Website: 
Official Website

IVRS Menu

Select Your Preffered Language- English & Hindi

  • Press 1- If your are an Existing Customer
  • Press 2- If you wish to Purchase New Connection

Email

  • care [at] tataplayfiber [dot] co [dot] in (Customer queries)

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Important Links

Customer Grievance

Tata Play Fiber Private Limited
TSBB Customer Care Number: 1800 120 7777 (toll free) available 24 hours on all days of the week.
Please do remember to take the docket/complaint number once your compliant is registered by the
customer care executive.   

If you are not satisfied with our response or your complaint remains unaddressed, you may make an appeal to

  • Appellate Authority
    Name: Mr.Surjeet Mahapatro
    Email: appellateauthority [at] tataskybb [dot] com
    Ph No.: 7982616399 (Mon-Fri, 9.30am-6.30pm)

To access the status of your complaint in the ‘Web-based Complaint Monitoring System’, first Log In

Registered Office

Unit 306, 3rd Floor, Windsor,
Off CST Road, Kalina, Santacruz
(East) Mumbai - 400 098
Ph: 022-62404800

Social Sites

Parent Article: 
Tata Play Customer Care Number 1800 208 6633

Comments

Sun, 30/07/2023 - 9:31am — Anil (not verified)

Discomfort

I am from Bangalore.
I have requested for relocation of existing connection and Ticket No R-6606164. Since I am abroad my registered mobile is not available for the follow up. Hence I have given two alternative numbers in the request. One day later I got a message that you are not reachable and call toll free number. I have forwarded the number to my family, when they tried to call this number, got a feedback that call must be from the registered number.
Two things.
1. Why they are not properly follow up the case? I have clearly mentioned alternative numbers in the request for the contacting purpose.
Why they haven't noticed it?

2. Like my case, when registered mobile is not available, how to contact?

Since the relocation is very urgent as the room is already shifted, it create some stressful situation.

Thank you

Wed, 22/05/2019 - 10:25pm — Rupesh Kumar (not verified)

Dear Tata Sky BB service

Dear Tata Sky BB service provider,
Pathetice services of Tatabroadband customer ID C2100327697
I feel very much frustrated when I am writing this email and I am very upset about with my decision to switch from Airtel to Tata

Please see the attached snapshots for so called 100 MBPS speed and it showcase your intention that how much Tata is serious about their businesses,This seriousness caused to shutdown Tata telecom business.

Employee is the strength of organisation but the person working with Tata seems that they are ''Sarkari Babu'' and they are least bother about customer problem.

When it comes to sell their plans their executive made fake commitment to customer and when the plan is sold their attitude changed and says....YE TATA HAI ,TIME LAGEGA

I am pretty much sure that with attitude you are not going to survive ultimately you will have to provide the services.

I will share the recording and whatup chat on youtube if any of so call busy tata employee could spare some time to watch this like Tata motors viral video.

I will try my best you couldnot sell even a single connection in my society