198

For any complaints, service activation/deactivation and tariff change requests, you can call from your Tata Docomo Mobile/Landline number.

*111#

Check Your Balance

121 SMS Service

You can get details of your current charges, outstanding bill, credit limit, activate or deactivate daily unbilled usage alerts, all by simply sending an SMS to 121.

Aadhaar Verification

• Aadhaar Verification For NRI
• Senior Citizens or Physically Challenged Customers (Senior Citizen age should be more than 70 years )
• Other Subscribes age less than 70 years call to 14546 or visit nearest Tata docomo store.
• Trusted Person

Important Link

• Raise new Complaint/Feedback
• Find status of previous complaint
• Pay Prepaid Bill
• Recharge Online (Prepaid Mobile/Photon/Wifi)

All India Local Customer Care Numbers(State wise)

Please find here all India tata indicom contact numbers for all Tata Indicom devices except for Tata Photon.

New Connection

• New Broadband Connection
• New Prepaid Mobile Connection
• New Postpaid Connection
• New Landline Connection
• New Photon Connection
• New Walky Connection

Switch to Tata Docomo(MNP)

If you want to change your network , Just follow these two steps .

Step 1:Generate Unique Porting Code

SMS PORT<Space> 10 Digit Mobile Number send it to 19900

Step 2:Choose Mode

• Switch Online
• Brand Store

Notes :

1. Your number must be 90 days old with previous operator.
2. During processing of your MNP order at Tata Docomo, UPC shall remain valid.
3. If you are a postpaid customer with your previous operator then please ensure that :
   1. Your outstanding with previous operator (billed + unbilled) is cleared.
   2. A copy of last bill is provided along with documents.
4. Any request of ownership change, internal migration should not be placed with previous operator during port-in request processing period.
5. You should not have any term based contract with your previous operator.
6. If you are a corporate customer having an UPC which starts with "C", then please provide an authorization letter from your company.
7. Your number should not be under any litigation.
8. In case you are changing city, please ensure to place the order with new city pin code and address.
9. You can expect activation of the number within is 5-8 days from the time document is collected - subject to your previous operator acceptance of the request.

Write To Us

Snail Mail: Tata Teleservices Ltd.
2A, Old Ishwar Nagar
Main Mathura Road,
New Delhi-110065
India

Email: listen [at] tatadocomo [dot] com