Tata Docomo Customer Care Number 121

Updated on Saturday, 16 June 2018 - 12:40pm

Organization:

Tata Docomo

Toll free Number(s):

121(Prepaid/Postpaid/Walky)
198(For any complaints, service activation/deactivation and tariff change requests)
1860 266 5555(Prepaid/Postpaid/Walky/Broadband/Landline/Centrex)
1800 266 121 (Tata Photon)
1800 266 0000 (New Broadband Connection)

Website:

http://www.tatadocomo.com

Tata Photon Customer Care numbers

198

For any complaints, service activation/deactivation and tariff change requests, you can call from your Tata Docomo Mobile/Landline number.

*111#

Check Your Balance

121 SMS Service

You can get details of your current charges, outstanding bill, credit limit, activate or deactivate daily unbilled usage alerts, all by simply sending an SMS to 121.

Service Request	SMS Keyword
To activate daily unbilled usage alert	SUB BILL
To deactivate daily unbilled usage alert	UNSUB BILL
To get last 3 payment details	PYMT
To check Credit Limit	CL
To get one time Usage information	BILL
To stop paper bill & subscribe to e-bill	EBILL < your email id >
To get details of current charges	CUR BILL
To get outstanding bill details	BIL
To change or update email id	EMAIL < your email id >
To request for duplicate bill (Last 3 bills)	DUPBILL < first 3 letters of the month for which bill is required >

Aadhaar Verification

Aadhaar Verification For NRI
Senior Citizens or Physically Challenged Customers (Senior Citizen age should be more than 70 years )
Other Subscribes age less than 70 years call to 14546 or visit nearest Tata docomo store.
Trusted Person

Important Link

Raise new Complaint/Feedback
Find status of previous complaint
Pay Prepaid Bill
Recharge Online (Prepaid Mobile/Photon/Wifi)

All India Local Customer Care Numbers(State wise)

Please find here all India tata indicom contact numbers for all Tata Indicom devices except for Tata Photon.

Circle	Contact No	Service Short Code	Email	Office Address
Andhra Pradesh	1860-266-5555	121	listen [at] tatadocomo [dot] com	Gyan Peeth, Hardware Park, Plot No: 1 to 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005.
Gujarat	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Docomo, 4^th Floor, Gujarat Bhavan, Opp M J Liberary Ellisbridge, Ahmedabad. Gujarat - 380006
Haryana	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Himachal Pradesh	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Karnataka	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Limited Tata Docomo, A Block, 2^nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Kerala	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Kolkata	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd., PS Srijan Tech Park, DN - 52, Sector - V, Kolkata, West Bengal - 700091
Madhya Pradesh	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Limited, Plot No 1,2,3 Kwality Globus, Permalli Wallace Compound Opp-RBI, Hoshangabad Road Bhopal - 462011
Mumbai	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Orissa	1860-266-5555	121	listen [at] tatadocomo [dot] com	Module A&B, 4^th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Punjab	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Rajasthan	1860-266-5555	121	listen [at] tatadocomo [dot] com	TATA Teleservices Limited, The Guman - 1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan-302021.
Rest of Maharashtra	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices (Mah) Ltd 3^rd Floor, the Metropole Building, Next to INOX, Bund Garden Road, Pune.- 411001
ROWB	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd., PS Srijan Tech Park, DN - 52, Sector - V, Kolkata, West Bengal - 700091
Tamil Nadu	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Limited, 13^th floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Uttar Pradesh East	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Docomo, 2^nd Floor,K's Trident ,10, Rana Pratap Marg, Lucknow. 226001
Uttar Pradesh West	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Bihar & Jharkhand	1860-266-5555	121	listen [at] tatadocomo [dot] com	Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001

New Connection

Switch to Tata Docomo(MNP)

If you want to change your network , Just follow these two steps .

Step 1:Generate Unique Porting Code

SMS PORT<Space> 10 Digit Mobile Number send it to 19900

Step 2:Choose Mode

Notes :

Your number must be 90 days old with previous operator.
During processing of your MNP order at Tata Docomo, UPC shall remain valid.
If you are a postpaid customer with your previous operator then please ensure that :
1. Your outstanding with previous operator (billed + unbilled) is cleared.
2. A copy of last bill is provided along with documents.
Any request of ownership change, internal migration should not be placed with previous operator during port-in request processing period.
You should not have any term based contract with your previous operator.
If you are a corporate customer having an UPC which starts with "C", then please provide an authorization letter from your company.
Your number should not be under any litigation.
In case you are changing city, please ensure to place the order with new city pin code and address.
You can expect activation of the number within is 5-8 days from the time document is collected - subject to your previous operator acceptance of the request.

Grievances

Write To Us

Snail Mail: Tata Teleservices Ltd.
2A, Old Ishwar Nagar
Main Mathura Road,
New Delhi-110065
India

Email: listen [at] tatadocomo [dot] com

Comments

Sun, 21/06/2020 - 5:34pm — Rajeswari (not verified)

Sms are not opened

Sir,I am Rajeswari in my father's mobile sms are not opened so pls solve this problem

Fri, 15/05/2020 - 12:48pm — Ravindra ahirwar (not verified)

Sir mene 2 saal phle tata docomo ki sim li thi uska reacharge na hone ki vjh se bo bnd ho gyi us nmbr ko dubara se chalu karwana H sim ko dubara chalu krwane K liye mujhe kya krna hoga kyunki sir bo meri personal sim H or mujhe iski jarurat H.।.... So help pls sir
Thankyou

Sun, 08/03/2020 - 10:28am — M.magesh (not verified)

Sir please activate my

Sir please activate my number....

Sun, 08/03/2020 - 10:26am — M.magesh (not verified)

Sir my Tata Docomo sim number not activate.

Please my number doing activation...

Fri, 10/01/2020 - 3:41pm — Anonymous (not verified)

My sim Card is deactivated

My sim Card is deactivated please help

Sun, 05/01/2020 - 8:02pm — Mohit (not verified)

Puk lock

Dear sir,
My no puk block pls hlep me.....

Sun, 15/12/2019 - 10:51am — Kishore (not verified)

Reactivating my blocked sim

Hi, my name is kishore, on 2009 I brought a connection on Tata docomo with I'd proof, but some one changed the proof address and name, but still has my photo identity, I was using that sim for 1 year and blocked it because my mobile was stolen, and now still that number is blocked, if I call that number it telling that number not in use, I can not find Tata docomo store now, I want my sim back, so what i need to do please help me, I have all my I'd proofs with me......
Thanks
Regards...

Fri, 08/11/2019 - 3:06pm — Gunda Rajeswar Rao (not verified)

disconnect our broadband connection

Dear Sir
we are here with request you to kindly disconnect our broadband connection
our connection number is
we request you to immediately disconnect our broadband connection

Fri, 11/10/2019 - 9:23pm — Vinesh (not verified)

Sim registration failed

My sim shows registration failed..airtel office people told me to contact docomo customer care..i unable to call u becoz my sim was not working.plz rply on mail..

My sim no.78799012xx

Plz make my sim on

Mon, 23/09/2019 - 6:18pm — Dinesh (not verified)

Reactivate my sim

am using tata docomo for past Four years. Now my sim card is deactivated.

someone stolen my fone since is it not when i dial my its says its out of service. Before few months due to no recharge.

Now i want to reactivate my sim card. Because it have my personal whats'app account

My mobile number is 80909333XX[pre-post].

It also have my bank account number and details

Please help me to sort out the problem.

Place: Lucknow

Date : 21/9/19

Mon, 23/09/2019 - 6:16pm — Dinesh (not verified)

Sim Deactivate

I am using tata docomo for past Four years. Now my sim card is deactivated.

someone stolen my fone since is it not when i dial my its says its out of service. Before few months due to no recharge.

Now i want to reactivate my sim card. Because it have my personal whats'app account

My mobile number is [pre-post].

It also have my bank account number and details

Please help me to sort out the problem.

Place: Lucknow

Date : 21/9/19

Wed, 13/02/2019 - 7:17pm — Anonymous (not verified)

No network

My docomo number has no network kindly look into the matter as i am on a tour out of india need my phone network urgently
808759Xxxx

Fri, 21/12/2018 - 5:14pm — avneesh (not verified)

sms not send

sir
sms send nhi ho rha hai

Wed, 13/02/2019 - 7:13pm — Anonymous (not verified)

No network

Please help me..there is no network in my docomo sim..what should i do .i am abroad on a tour i need network as soon as possible

Sun, 07/10/2018 - 12:47am — Sukhdeep singh (not verified)

My sim card is not running

My sim card is not running my sim is off what i will do pls on it my sim card pls

Wed, 01/08/2018 - 6:46pm — Shabna kt (not verified)

Sincerely is not running

My aim is not working and I want my old number to receive SMS because I enter this number in my personal needs

Sun, 29/07/2018 - 5:34pm — Goldi (not verified)

My sim not running so my has

My sim not running so my has been is running thankuQ

Sat, 28/07/2018 - 9:47am — Sharad Jain (not verified)

No network on my mobile

Hello,

I am unable to see network on my mobile. I am using Docomo Prepaid and my Number is 8888877XXX. When I am trying to do online recharge, Docomo portal is unable to find my account details.

Can you please check and let me knew what’s wrong with my account?

Below are my details :
Name : Sharad Jain
Mobile No : 8888877XX

Also could you please provide me toll free customer care no which can be dialed from outside India?

Thanks & Regards,
Sharad Jain

Wed, 25/07/2018 - 3:53pm — Anonymous (not verified)

PUC LOCK

DEAR /SIR

KINDLY PUC UNLOCK THIS NO8097634053

Sun, 05/01/2020 - 8:00pm — Mohit (not verified)

Puk lock

Dear sir,
My no puk block

Wed, 04/07/2018 - 1:30pm — RAHUL Ahirwar (not verified)

my sim card has been lost

मेरा सिम कार्ड खो गया है

कृपया मुझे नया सिम कार्ड देने की कृपा करे।

धन्यवाद

Mon, 25/06/2018 - 5:18pm — parijat traders (not verified)

complaint

phone is not working had registered complaint by mail still no one has attended

Tue, 23/10/2012 - 2:39pm — ANUPAM (not verified)

to confirm that my my photon+ is prepaid

sir,
i have purchased one device with id no ME ID A0000036003CAA as prepaid device paying Rs 1200 + 100 + 300. the vendor stated the device is postpaid but the profile in net showing postpaid. please let me know the fact. if cheated i will lodge police compt/report to consumer court.

Sun, 03/07/2011 - 10:57am — Mujahid hussain (not verified)

mnp

sir
before 12 days i send the request to customercare for porting but no better response i got from them.
my mobile not functioning properly and i m unable to remain in contact with my clients.
so pls lookforward in this matter as i believe that Tata teleservice is the biggest telecom of india
thanks
Mohd Mujahid Hussain
Mob:919286047447