Jet Airways Customer Care Numbers



As per the officially announcement by Jet Airways CEO, Jet Airways shuttered its operations in April 2019.
There is no fixed date given to be start its operation soon again.


Request for refund

Dear sir,

I booked the air ticket as detailed below.

Date of travel : 09April2019
Route : GAU - BLR - CJB

Reason of cancellation : jet airways cancelled due to their operationsl problems.

Refund was requested with Jet airways and mskemytrip several times buy not yet processed.

Kindly arrange to make refund at earliest.

Please reply

Not get my refund of fight 9W536

Dear sir
I have booked my tickets for Dubai on 8th May 2019
But my fight was canceled and they told me we will get our refund but till now we have not received any refund my fight derailed as belows

PNR number:- YEPJKT
Fight date :- 8th May 2019
Booking date:- 15 March 2019
Return Fight date :- 6 June 2019
Please reply

Refund related querry

I got a jet airways flight booked dated 20 March 2019 .
The flight number was 9W234 . This flight was cancelled by
the airlines . I had to get the refund for the same.
Please help me out with the same .

Hi refund full tickets pnr

Dear sir please my helt Poblam 15/12/19 my not traveling plz full refund

Amount Refunded

Sir plz my amount refunded


I'm extremely dissapointed in the service you guys offer. I've tried everything to get an answer to my problem for a few months.

A while ago i bought flight tickets from Amsterdam to Canada with JetAirways,I paid 2000 euros for three person after a while i recieved an email informing us that the flight has been cancelled. Since then i've been trying to contact you regarding the refund, but not getting any response.
Please fix this problem.

Dear Team, SUB:Request for

Dear Team,
SUB:Request for Refund of Air ticket Amount
With reference to above subject line, I had booked my Air ticket through and the PNR Details given below.

1. PNR # SWPFYK Amount: 12,966.00 Frequent Flyer # 9W242867940
2. PNR # FOYZZD Amount: 3,136.00 Frequent Flyer # 9W242867940

I have already requested to jet airways customer services many times.

Kindly credit my amount at the earliest



Trangiction id 2002162590sir

Trangiction id 2002162590sir abhi take passa nhi aya kab tak ayega passa

Inquires on flight cancellation

My flight got cancel on April 17 And I haven't been refunded on my a/c .
My friends had already been refunded. therefore, I kindly asked you to refund my money as soon as possible.
And about the inquires, respond the calls

Flight cancellation

My flights are getting cancelled again and again. Not Happy with jet airways. It's better give me an alternate flight because this is happening for the second time. And I've work where I've to reach. And I don't need evening or night flights at all.

Luggage details

Iny ticket they mentioned 40kg this one including hand luggage or except....

Check in counter closed before one hour in Sahar airport

My sister booked ticket in Jet Airways Flight No. 9W 2447. Departure time 18:40. She is senior citizen and was travelling alone. She reached the airport at 17:40. and asked the Jet staff for check in. Staff refused to issue boarding pass and told that now passenger should report before 2 hours. Nowhere in the ticket it is mentioned. What to do in such situation. Can you please help?

Re schedule of flight on confirm ticket

Sir I booked jer airways flight with departure time 1105 in flight no 9W 172. On 01 Feb 19 I received an email or msg that the same flight is re scheduled as 9W 363 with departure time 1805. It is very inconvenient to me. At present i.e on 03 Feb 19 your site gives confirm ticket on 9W 172 with departure time 1105. I requested that my booking please be confirmed in 9W 172 flight so that I reach Delhi in time for some urgent work either cancelled my booking and refund whole amount to me with in 24 hrs. With regards

GST Invoice

I need GSTN Bill to submit to our accounts,

Flieght: 9W - 775
Pune - Bangalore
Fri, 3 Aug, 2018| 23:35

Nagesh Mirche

TAX Invoice required

Dear Sir,

How shall we get tax invoice for our travel. Details are as:

Flight - 9W 821
Date of issue : 01 Jun, 2018
from Delhi (DEL) to Chennai (MAA)
Date of Flight: 08th June, 2018
Passenger Name: Ajit Agrawal
Company's Name: Smart Keytouch India Pvt. Ltd.

Already registered with your GST portal. `No record found'.

Ajit Agrawal

GSTN Bills

Dear Sir,

Please advice i will get GSTN tax invoice for my travels.

Details As below,
Flight booking
Jet Airways 941 from Chennai (MAA) to Coimbatore (CJB)
Pax: Lakhesingh Parmar | PNR: FTDXBA 2,408.55
Flight booking
Jet Airways 890 from Coimbatore (CJB) to Bangalore
Pax: Lakhesingh Parmar | PNR: PYTDDV 1,794.13

If you need any further details pls mail me on above mail id. I am not able to login as a guest as well your system confirm us our company pan no is alreday reg.

Needed GST no

Dear Sir/Madam,

I have travelled from Pune to Delhi on 18 Feb _18 . The GST no is not mentioned anywhere on ticket , please give that GST no so that I can submit account in my comany.

B D Hasija

Not given bassinet to infant.

We requested bassinet for one year old infant at the time of booking but airline did not provided it.airlime employes are very rude and not helpfull.never recommend to take jet airways to anyone.customer care is not helpfull at all.all blaming to eqch other.

Name change due to typo error

I would like to know that even though I called to cancel my ticket before 24 hours why was I charged cancellation fees. I booked my ticket on February. 8 at 9:32 p.m. And called for name change next day in the morning at around 11 am. No where on your site does it say I will be charged before 24 hours. Cancellation before 24 hours is free. Please check and explain

Issue of Duplicate Board Pass


I travelled from Chennai to Chandigargh (9W 489) along with my Family (Nehaa Karthikeyan and Sangeetha Rajagurusamy) on Apr 19 2013. The PNR number is KKEKHU. I have lost my board pass and I need the same to get it re imburssed as a part of the LTA claim. I kindly request you to provide with the duplicate board pass to enable the same.

The ticket details are as below.

Ticket numbers - 589-3513162178, 2179, 2180
Flight number : 9W489
Date of Travel : 19 Apr 2013
Details of Travel : Chennai - Chandigargh


No1 Third Main Road
Krishna Nagar
Chennai 600 044

Please arrange to send the duplicate board pass.



fair charge

Dear Sir,

please intimate the fair charge of jet air from Delhi to Portblair on 14 Oct 2013 & return on 17 Oct 2013 for two adl and children below 12 yr

Have lost a novel on the flight

Hi All,

I am Shyam Somanna , I flew the GWA-CCU-BLR yesterday which departed guwhati @ 3:50 pm ....
having reached well in time at Bangalore , I have left a novel - MEHULA - Shiva Trilogy at the Bangalore Airport .... Request you to kindly chk if the book can be retreived as I have some important documents in the Novel which is of importance to me than the novel ....

warm regards.......

Shyam ........

Home Address for correspondence.

To the concerned.

Iam a frequent flyer from Muscat to kochi and I had given my office address earlier, could you please send my home address for all the future correspondences please.

Mohamed saghir.

48/1668D "Shams" Aiswarya Lane.
Elamakkara Kochin - 682026


I had traveled between Mumbai & Bengaluru by S2-4178 on 18-NOV-2012 . As I have misplaced the boarding pass, I request you to kindly issue duplicate copy of boarding pass (or) travel certificate for submission to the company.
FLLT NO : S2-4178
DATE : 18-NOV-2012

Send me my issuing ticket

Dear sir/madam
Today I booked a ticket on 18 jan 2013
From ccu ( Kolkata ) to ixs (Silchar ) we have 3 adult 2 child & 1 infant
Normally when I booked ticket I got my ticket by mail
But today still I am not getting my ticket
So kindly send me my ticket at my mail I'd.
Thank you
Jet privilege number 151656363

Issuing of Duplicate Copy of Boarding Pass

Dear Sir,
I have travelled Jet Airways flight No 9w 463 on 16th Sep 2012 from Mumbai to Chennai at 06.45AM by the name THANGAIAH /THANGARAJ Mr. Booking reference No ZVBP3E and mt seat no is 21A. I have lost my Boarding Pass and I would request you to issue the same for my official Purpose. Kindly issue me the duplicate copy of the same.
First Floor, F2,
Guru residency,
16th Street,
Chennai 600061

Mobile-+91 9698939374

email- thangaraj [dot] t [at] in [dot] ibm [dot] com

Damaged check in baggage

Self travelled on JetKonnect flight (flight no. S2 4234) on 17th Aug 2012. My check in baggage was damaged. When I tried to complain at Lucknow airport to jet staff no one was ready to listen. Bad experience, self decided not to use jet flight any further.

Daud Hussain


What is the meaning of code share operated.

complaint about service

i am to travel on 18dec,2011 and i am 8 in morning but bcoz of good excess 12kg they charge 3650.forthat my is cancelled by stuff(neha) all my fivatival mode goin i need you to refund my money immediately.
pnr number-mtqjha
ticket number-5895379649384 5895379649384
my mobile-7503490887
pauliankhum vaiphei

travel certificate (or) duplicate boarding pass

i had travelled between Chennai & Bengaluru by 9W 2351 on 06-07-2011. As i have misplaced the boarding pass, i request you to kindly issue duplicate copy of boarding pass (or) travel certificate for submission to the company.
FLLT NO : 9W 2351
DATE : 06-07-11

Issue of duplicate copy of Boarding Pass

Respectfully,I state that I travelled by your jetlite S2-108 flight from Mumbai to Jammu on 30 Oct 2010 PNR number NSPLFX Ticket Number:7051604070113 7051604070114 on subject e-ticket.The boarding pass which were issued have been misplaced by me . The same is required in connection with the claim documents as asked by my Employer.In view of the same,I request to issue duplicate copy of the subject Boarding pass or a certificate certifying that I have actually travelled on 30 Oct 2010 by jetlite S2-108 flight from Mumbai to Jammu(Dep. 07:20 AM) Thanking you , with regards.