IRCTC Air Customer Care No. 0755-6698 100

Organization: 
Toll free Number(s): 
  • 1800 110 139 ( For Tourist Train, Lounge)
  • 1800 180 1295 (For IRCTC SBI Card users)
All India Number(s): 
  • 0755-6698 100 (Customer Care)
  • 0755-4090 400 (Another No. For Customer Support)
  • 0755-6610 661 (For E-Ticketing)
  • 0755-4090 600 (Another No. For E-Ticketing)

Note*

Email

  • flights [at] irctc [dot] co [dot] in (Customer Care)
  • care [at] irctc [dot] co [dot] in (I-tickets/e-tickets)
  • etickets [at] irctc [dot] co [dot] in (For Cancellation E-tickets)
  • seasontickets [at] irctc [dot] co [dot] in (For Mumbai Suburban Season tickets)
  • customercare [at] sbicard [dot] com (For IRCTC SBI Card users)

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For more information about IRCTC Air ticket booking read, Frequently Asked Questions

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Go to official website last bottam corner for :

  • Domestic Routes in India
  • International Routes in India

Registered Office / Corporate Office

Indian Railway Catering and Tourism Corporation Ltd.,
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

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Comments

BALANCE IS DEDUCTED FROM MY ACCOUNT BUT TICKET IS NOT BOOKED

On 2nd December 2011 i booked my SL ticket two times from New Delhi to Allahabad dated 23th december for Duranto through irctc site. i made the payment by SBI online banking, the money has been deducted both time on that occasion but ticket was not generated. I got an sms also from sbi that transaction was successfully done. when i checked my failed transactions it was written that payment not done, actually payment is done. note first transaction ID : 0424336896. & second transaction ID : 0424172839 pls refund my total amount Rs660/-. Thank you.

Unable to get the refund for the cancel tickets

Hi Team,
I am writing this email just to check for the status of the refund of the ticket that I canceled on the IRCTC website on 16th of November 2011. It shows me that the status is refunded but I had not received the same as of now. Please find below the details of the receipt number as well as the transaction id for the same. As this is the first time I am facing this issue I had great experience with the IRCTC website there were no hassles or any other problems but this transaction is taking a longer time than expected that’s the reason for me to show the concern towards the same. Please help me with the same

Pnr Number: 2225570890 Transaction ID: 0390308391
Refund Details
Cancelled Date: 16-NOV-2011 Refund Amount: Rs 803 Refund Status: Refunded
Receipt Number: 132312122989 Refund Date: 19-NOV-2011

Regards
AJAY KAPOOR

URGENT-IRCTC deducted my money-no tkt booked

When i was booking a railway ticket from New Delhi to Mumbai today for 19-Feb-2012 .My transaction was unsuccessful.. but during this my money 3010/- has been deducted from my Credit card and ticket is not generated. Either you mail the ticket or refund the money.
the details of the transaction is below
Pnr Number: 0 Transaction ID: 0 Train No: 12952 Train Name: Rajdhani Exp From Station: (NDLS) To Station: (BCT)
Date Of Journey: 19-Feb-2012 Class: 3AC Boarding: (NDLS)
Resv Upto: (BCT) Date Of Booking: 01-Dec-2011 Total Fare: Rs 3010.00

Money deducetd from account and ticket not recieved

When i was booking a railway ticket from ghatsila(gts) to bhubneshwar(bbs) today for 12december2011.My transaction was unsuccessful.. but during this my money 221 has been deducted from my account and the irctc is showing me a details of payement not recieved frm bank and no ticket has been reserved,so i need your kind support for refund my money...........
Either you mail the ticket or refund the money.
the details of the transaction is below
Pnr Number: 0 Transaction ID: 0423255207 Train No: 12876
Train Name: NEELACHAL EXP From Station: (GTS) To Station: (BBS)
Date Of Journey: 12-Dec-2011 Class: SL Boarding: (GTS)
Resv Upto: (BBS) Date Of Booking: 29-Nov-2011 Total Fare: Rs 221.00
Refund Details
Payment Not Received From Bank

Refund of Cancel Ticket

I have acncelled my ticket 5 days ago and still i have not got my amount refund into my account.

refund ;trn id=0422945648

my four transaction was failure and my money was deducted, but the ticket was not book .please refund my money as soon as possible.The transaction id are 0422945648,0295651343,0384192524,0275270792.

Creating log in & receiving user id and pass word

I signed up on 26.11.11. Till i was not received user id and pass word , when will you sent user id and pass word to my email id or mobile?

Please reply.

regarding not receiving of passward

i have registered myself about one month ago,but till today i have not received any password and ID from irctc . HARSH AGGARWAL MOBILE NO.9478941085

Checkout under the SPAM

Checkout under the SPAM

refund of payment

On 28th December 2011 i booked my CC ticket from Lucknow to New Delhi dated 17th december for shatabidi exp through irctc site. i made the payment by citi bank online banking, the money Rs. 805.00 has been deducted on that occasion but ticket was not generated. I got an sms also from citi bank that transaction was successfully done. Approval no. given by citi bank is 222667 pls refund my amount Rs805/-. Thank you.

EMAIL ID HAS CHANGED

Hi I forgot my password and I submit it for resetting. But unfortunately, my email id registered in iRctc is no longer exist. Is there a way to reset and continue with my existing username. Adding to that, I need to cancel on eTicket. But I could not do it because of this issue. Please help me

reservation

sir,i want to know that to whom shall i have to write a letter to change my waiting status of ticket into a confirm mode through head office quote.....

Money deducted but no ticket generated

Hello Sir,
I was trying to book ticket from Aurangabad to Mumbai. Transaction was successful. Everything was done. Amount was deducted from my account. But the booked history is not showing my ticket, what shouls i do now???

Account: ICICI bank.
Net banking.

irctc username: joshiv96
Can you please do something.

I am lot tensed.

How do I correct the ID number

Hi,
I have entered wrong voter Id number at time of booking the tatkal e-ticket.
Please help me to out.....

thanks,
Hrushi.

PAYMENT IS DONE BUT TICKET NOT GENERATED

On 19th November 2011 i booked my SL ticket from Visakhapatnam to Chennai dated 26th december for howrah-madras mail through irctc site. i made the payment by SBI online banking, the money has been deducted on that occasion but ticket was not generated. I got an sms also from sbi that transaction was successfully done. when i checked my failed transactions it was written that payment not done, actually payment is done. note transaction ID : 0418933552. pls refund my amount Rs322/-. Thank you.

Cancellation of e-ticket - Reg

I have been booked e-ticket through internet banking for 6 members from davangere to bangalore on 16th august for the train on 30th august . Now i want to cancel the e-ticket for only 2 persons out of 6 members today i.e., on 18th august. I sit possible to cancel for 2 members seoarately, or do i need to cancel the whole ticket. please clarify?

you can cancel only two

you can cancel only two tickets by login irctc website.
you need to ticket the ticket you need to cancell and click on cancell

refund of cancellation of ticket

Sir Iam working in Indian Airforce. Presently posted to Suratgarh. Iam a regular customer of Indian railway. My journey was on 18 nov 2011 in Avadh assam express from suratgarh to newdelhi and onwards from newdelhi to thrissur in kerala express on 19 Nov 2011. I had cancelled my train ticket on 18 november 2011 at 11:48 hrs.cancellation Fee cut from me 413. I had paid 882 total for the ticket .I had cancelled before 4 hours of the departure of train. As per existing railway rules 25% of total pay will be cut if you are cancelling the ticket with in 24 hours before departing the train. 25% comes around 220. only .Please refund the rest of the money to my ICICI ACCOUNT NUMBER 163001503023 as early as possible. my email id is prakashmookonil [at] rediffmail [dot] com kindly do the needful and give me a reply

Hi buddy, Please let us know

Hi buddy,

Please let us know if you have recived your money back..?
if YES how many days it took for the Refund...? i also have the same problem .. :( :( :(

Refund money

Dear Sir,Madam
I have Booked my ticket from Bhubaneswarl to Bargarh road on 16th nov 2011 in BBS BLGR Superfast exp.from my SBI debit card,At the time of transaction, page suddenly got block and amount has been deducted from my account.
so please refund my amount as early as possible.
My user ID:-amar7272

amount not refund

Dear Sir/madam
I am shocked at the reply received from you!
This is a classic case of highhandedness, public harassment.
Inefficiency and total apathy to a genuine customer claim.. Leading to
a total dissatisfaction in IRCTC!
Please explain to me one thing in my ticket covering 6 persons, only
one (A.subbarao) had reservation and travelled. The other 5 passengers
had waiting list so reservation not conformed.
Only one person travelled (A. subba rao) balance could not travel
because there was no reservation from Indian railways. Now on what
basis you are refusing refund for the 5 unused tickets????
I had asked the TTE on the train to give a written acknowledgement of
5 passengers not travelling. He refused to do because the passenger
names are not listed in his chart. So He said he has made the report
of not travelling on his chart which he will submit to railway and
will be proof of not traveling.
Now how are you refusing to pay a claim for this genuine refund???
Please check the records and confirm all what I have aid above is a
fact.Dear
sir,

I hada ticket from VIJAYAWADAJN (BZA) H NIZAMUDDIN (NZMI 05-05 011cove on (SUBBARAO) got Only first narne reservation so balance passengers and 5 could not travel I filed with IRCTC online refund of the 5 no traveled for passengers. pay So kindly a claim this genuine for
Pnrno: 4225994L75
Transaction 0305592993
id:Train-no&name:t2625/Kerala express#
Date of booking:
07-02-20tL
TDR EKI': REF 201105
4O025204L9
Regards,
M. Revanth kumar
S/o M Nageswara Rao
9292408929

Refund

Transaction Id 0416313063
Payment Option ICICI
Sr# RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE REMARKS RFND TYPE
1 672.00 Refunded 201111168082730 000063460817 16-nov-2011 12:57:22 AM Transaction Failure
the not refund

Hi, My account arvn_1976 has

Hi,

My account arvn_1976 has been deactivated. Inspite of repeated mails it is still in deactive state. I had also send a mail to customer care after which I had never got a reply back. What should I do now. I can't create any more new accounts too. Since my mobile number has already been registered. Let me know how I could activate my user id. Also improve the support mechanism. I am getting a worst user experience.

my mobile number is

my mobile number is registered , i got mobile verification code late. now how ican activate my accont

I have booked the ticket on

I have booked the ticket on 14th Nov,2011 from Secunderabad jn to Chennai Central(MAS) for 28th Nov ,2011 using HDFC savings account Netbanking. After making the payment,the amount got deducted from my account but the status of the ticket in IRTCTC portal is "payment not received from bank". Could you plase tell me how should I proceed now?
Is there any chance like sometimes after certain time ticket will be booked, if not then please tell me how can i get my money back as soon as possible so that I can go ahead with booking ticket again. Please respond as soon as possible.

Ticket Cancelled but refund not recd. even after 12 days...

Dear Sir/Madam,

Amt. not credited Against following PNR Nos. - Cancelled Tickets

Transaction Id - 0411239552 PNR No.s - 6403022846 Refund Amt. - 651.00 Cancelled Dt - 02/11/2011 Receipt No. - 3185018 Refund Dt - 03/11/2011

Transaction Id - 0411251668 PNR No.s - 6303024401 Refund Amt. - 651.00 Cancelled Dt - 03/11/2011 Receipt No. - 2002570729 Refund Dt - 08/11/2011

Failed Transaction

Transaction Id - 0411242254 Refund Amt. - 821.00 Cancelled Dt - 02/11/2011 Receipt No. - 2002571341 Refund Dt - 08/11/2011

Please do the needful at the earliest as the matter is almost 12 days old.

Even forwarded concerned Bank Statement.

refund money

Hi,
I have Booked my ticket from mumbai central to jaipur(jp) on 14th nov 2011 from my hdfc net banking,At the time of transaction, page suddenly got block and amount has been deducted from my account.
so please refund my amount as early as possible.
My user ID:-anand0730

Requisition for refund the amount for partially waiting list pas

I have booked four tickets from Pune to Chennai through online, Date of Journey:23-07-2011. Out of 4 tickets only two tickets got confirmed and remaining two ticket has not been confirmed (WaitingList). So we have tried to cancel the Waiting List tickets but it was not allowed (as chart was prepared on originating/previous remote location). I have filed TDR Claim also. IRCTC Replied a letter about, for verification purpose proof of TTR signed tickets and some kind of proof also. But while travelling, After informing TTR about the travelling of two passengers (ie confirmed tickets).For the verification, TTR has not signed in our e-ticket copy. To my knowledge TTR has signed in the original chart sheet. I don’t have any other valid proof of signed tickets. Kindly refer all the below details and it’s been a long time kindly refund the remaining two ticket (Waiting List) amount as soon as possible.

Ref : TDR RefNo.ekt2011081903105724
TDR Filling Date : 19-Aug-2011
TDR Status : CCM Registered.
PNR No : 8545069897

refurnd money

sir, i have booked my ticket from bangalore to delhi on 8th nov. 2011 by using my hdfc net banking.
At the time of transaction, page suddenly got block and amount has been deducted from my account.
so please refund my amount as early as possible.

my userid- sawanc90

Amount deducted ,but ticket is not booked.Refund the amount

I have booked the ticket on 10th Nov,2011 from Secunderabad jn to Bhopal jn for 25th Jan ,2012.after making the payment,the amount gets deducted from my account but in the booked history of Irctc,ticket is not booked for the same.What to do now?Please tell me,amount of Rs.360 has already been deducted from my account.But in the failed transaction link of Irctc,It showed that payment not received from the bank.I want my money back!!Please tell me what to do?

Amount deducted from the account but the ticket is not booked

Hi,
Iam trying to book a ticket from Hyderabad to Bangalore on 8/11/2011. Money is deducted from my account but i didn't received any pnr no. for my ticket. The deducted amount is Rs. 295/- My account no. is 10361930006888 - HDFC Bank (Sahakarnagar, Bangalore).
Kindly give me the reply that how can i get back my money.

refund

dear sir,

I booked tic for kancheguda express from chennai egmore to kancheguda
in 2nd class ac, i booked three tickets with two senior citizens(total
fare 2398). first time when ma transaction canceled dey detected 388
only why i don know. 2nd time i tried dey detected 2398. The amt 2398
has been returned but not the 388. can u pls check out n call to this
no(9787031555). I mailed many times but no reply your side. please inform me
as soon as possible.

login id : tenpadhu.
regards ,

padnmanabhan N

money deducted from my atm no ticket generated

On 5 nov 2011 i booked my reservation through irctc site. i made the payment by SBI ATM card twice but the money has been deducted on both occasions but reservation has made for only once(for this transaction ID : 0412637127).
there was no ticket generated but amount has been deducted from my atm card.
Money that has been deducted from my SBI account for transaction id : 0412637127 is 401/-.

In one transaction ticket has been generate and in another no ticket was generated if it was not recieved then why money was deducted from my account.
My irctc id is : lalimaroy
there are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needfu

AMOUNT DEDUCTED BUT TICKET NOT GENERATED

On 7 nov 2011 i booked my reservation through irctc site. i made the payment by SBI ATM card twice but the money has been deducted on both occasions but reservation has made for only once(for this transaction ID : 0413358637).
For transaction ID : 0413342295 there was no ticket generated but amount has been deducted from my atm card.
Money that has been deducted from my SBI account for transaction id : 0413342295 is 556/-.

In one transaction ticket has been generate and in another no ticket was generated if it was not recieved then why money was deducted from my account.
My irctc id is : nirajpal60

there are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needful

Login not performed

Dear Sir
Please search my login particulars, Which I registerd on IRCTC website
I am trying to login, but I m failed to login Neighter my password correct nor question is correct.
please solve my problem.
thank u sir yours faithfully
RAJENDRA BABU PRAJAPATI

IRCTC: Tale of monopoly with incompetence

IRCTC clearly has sizing issues. The servers are always overloaded, with requests getting timed out many times. And to make matters worse, I cannot even refresh the page!
I am very much doubtful IRCTC management has ever looked at the statistics of transaction failures (provided their technical illiteracy allows them to make any sense of it). If they have, I am amazed at their shamelessness. I can overlook that it took me ages to log in and reach the payment page. The system's flawed design is clearly revealed when it cannot handle the payment response from payment gateway, which should have been given the highest priority. Fare refund is NOT a solution for there is an additional booking amount that most banks charge for booking tickets and that amount is NOT refunded.

With the use of internet based ticketing on the rise, the problems are only going to get uglier.
For now, after losing my money to the payment gateway, I am going to a travelling agent to get the job done. Thanks for nothing IRCTC.

URGENT-IRCTC deducted my money-no tkt booked

my userid is vikasverma and failed trancaction reference no. is 0412451254-INDIAN RAILWAYS 3622 Rs deducted..plz refund asap

how to refund my money from failed transacton

Please help me:
On 5 nov 2011 and 6 nov 2011 i booked my reservation through irctc site.
Train No: 12893 Train Name: BBS BLGR SUPER Date Of Journey: 07-Nov-2011
I made the payment by sbi online debit card twice but the money has been deducted and no reservation made for me.
It is displaying that Payment Not Received From Bank
username: puchuginy
transaction id for this is : 0412695536 and 0412692297
and money deducted from my SBI account is 832+832=1664.

Please refund my money.

extention of train services

I WOULD LIKE TO THANK FOR EXTENDING MYSORE INTER CITY TRAIN TO TALAGUPPA! WHAT ABOUT EXTENSION OF OTHER TRAINS FROM SHIMOGA TOWN TO TALAGUPPA. [1] BANGALORE CITY SHIMOGA EXPRESS [2] BANGALORECITY SHIMOGA FAST PASSENGER [3] PASSENGER TRAIN ORIGINATING FROM SHIMOGA TO START FROM TALAGUPPA.THIS WILL BE OF MUCH HELP TO ALL PASSENGERS. AT PRESENT PASSENGERS HAVE TO TAKE BUS TO REACH SHIVAMOGA.REQUEST EARLY COMPLIANCE, AT PRESENT BANGALORE VITY SHIMOGA EXPRESS WHICH ARRIVES AT 6 A.M KEPT IDLE TILL NIGHT. THERE IS NO CROSSING PROBLEM AND THE SERVICE CAN BEEXTENDED TO TALAGUPPA.

Amount cut but ticket not booked

Amount cut but ticket not booked
hello sir today i have been booked a ticket from L.T.T to Allahabad in Lokmanya tilak terminas rajendra nagar exp train No. 13202 ,( 3rd Nov. 2011 around 11.30 am).
(1395.00+10) money was deducted but ticket was not booked please make sure that i get my money back,
transaction Id.- 0411697715 (SBI Bank transaction)
please refund my money to my account no. 30644515200, branch
Shekh pur Ashik bank code -9915
Please make sure i get it early..please reply to this.

Thanks
MOHD PARVEJ KHAN
Mob- 9167560274

Money Deducted but e-tickets not booked

resp sir,
i have booked e-tickets for 2 persons on 4.11.2011 1) navdeep vaishnav m 23 and 2) sanjulata vaishnav f 44 from jodhpur to delhi cantt.
by train no 12464 for travel date 12.11.2011. after making payment, page on internet did not open for long time
so i checked account of my hdfcbank by internet banking from which payment was made & the amount was debited.
it means payment has been made and tickets have not been booked, kindly inform what has really happened , please message to my mobile PNR no 9460217772 and also mail to me at sandeepvaishnav88 [at] gmail [dot] com

amount detected

On 4 nov 2011 i booked my reservation through irctc site. i made the payment by sbi online twice but the money has been deducted and no reservation made for me.
transaction id for this is : 0412190225 and 0412140870
and money deducted from my SBI account is 127/-.

In both the cases refuned details says that "Payment Not Received From Bank".
if it was not recieved then why money was deducted from my account.
My irctc id is : ssttomar

there are so many complaints against irctc and yet they do not bother about it.

how can i get money back??
please do the needful

I had issued 2 online tickets

I had issued 2 online tickets in IRCTC Twice . Both the time Money got deducted from my account But none of the time ticket was issued.
Can i Get the money back to my account

Amount cut but ticket not booked

hello sir today i have been booked a ticket from Ahmedabad to mumbai in karnavati train (2 Nov. 2011 around 5.30 pm).
(137.00+11.03) money was deducted but ticket was not booked please make sure that i get my money back,
Ref No.- 1102170647 (Hdfc Bank transaction)

please refund my money to my account no. 02121050130642 , GOREGAON EAST

please make sure i get it early..please reply to this.
thank you

chetan bhatt
9702752131

FDR Refund not settled

FDR filed on 12/05/11 but not yet settled Transaction ID 0324343746 & Ref no ekt2011051202555152 & reason is train cancelled. When it will be settled?

refund money from cancelled ticket

hello sir,
i cancelled my ticket on 28 october-11 (Pnr Number: 6102078820 Transaction ID: 0401193401) but till today i could not get refund money in my account. please take a action on it and refund money as soon as possible

regards

RK KAPIL
m-09950482699

money payed but ticket not conformed

SIR,MY NAME IS N RAJA SEKHAR REDDY , I HAVE DONE MY RESERVATION IN ONLINE BUT IT WAS NOT CONFORMED PLEASE
SEND CONFORMATION FOR MY MAIL AND ATM NUMBER "6220180269600019328" AND NAME OF "N LAHARI" PLEASE DO FAVOUR TO ME AND MY RESERVATION FROM VIJAYAWADA(BZA) TO BETHAMCHERLA (BMH) ON DECEMBER 5th FOR BEZAWADA PASENGER

I booked four tickets online

I booked four tickets online in the month of July this year for a journey I undertook in the second week of October. Now, I need a printout of that booking in order to claim reimbursement of Rs.10,000 from my office but I'm unable to access it in my IRCTC account history. The PNR no. for the ticket is 4431208472 and it was booked on 18th July 2011. I would be grateful if you could let me know of possible alternatives by means of which I can access my ticket. Waiting for your reply. Thanks, Sukhvinder Shahi

reactivation of de-activated user id

dear sir, madam
my user id "amolhambir" is deactivated it is requested to activate the same.
regards.

Train got cancelled please refund my amount

Hi Sir,

Please find the details below the train got cancelled on 14-Oct-11 and it has not reached Hyderbad from chennai, its reached only Guntur and the train got cancelled.
They told that the amount till Guntur will only charged and rest amount wil b refund to my account. Kindly please check into this and refund my amount.

PNR Number: 4546100261
Date Of Journey: 14/10/2011
Total: Rs 1198.00
From Station: CHENNAI CENTRAL(MAS)
To Station: HYDERABAD DECAN(HYB)
Train No: 12603
Transaction ID: 0397318199
Booked On: 28-9-2011

Please refund the amount
ICICI Bank : 021201532556

Regards,
Shakeel

Lost of Ticket

Hi ,
I purchased ticket ( i ticket through IRCTC website) for my maid to travel to calcutta. She lost the return ticket during onward journey. How can I get a duplicate ticket? What is the process?
Thanks in advance.

Anindya Roy

How to Change the Gender In the Ticket

I Booked the Ticket Through Online. But un expectedly I selected female on behalf of Male. How to change this? Is there is any problem by travelling with the same ticket?

money deducted but ticket not booked

hello sir today i have been booked a ticket from visakhapatnam to tirupati for 3 ac of amount 2322 money was deducted but ticket was not booked please make sure that i get my money back, my transaction id is 0407977673. please refund my money to my account no. 10849901788 please make sure i get it early..please reply to this. thank you

ticket not receivet after making payment

resp sir,
i have booked ticket for 2 persons on 24.10.2011 1) vinod.a. m 38 and 2) sunil keswani m 41 from chennai to hyderabad
by train no 12603 for travel date 5.12.2011. after making payment, page on internet did not open for long time
so i checked account of my hdfcbank by internet from which direct debit payment was made. the amount was debited.
but now after 1 hour still the website shows 2 seats available as it showed previously. it means payment has been made and tickets have not been booked, kindly inform what has really happened , please message to my mobile PNR no 9842708890 and also mail to me at vinod2k_2000 [at] yahoo [dot] com my e-ticket.

paid but didnt get the eticket. communication failure.

Dear Sir/Madam,

my username is dsadulla
i tried to book a ticket from Nagpur to Kazipet on 22 October 2011. Due to a communication failure in my cellphone i couldn't complete the process. However the fare was deducted from SBH Account.
I hope this will be helpful in doing the needful.
The reference number is
0407308721IG72999778.

Thanks

Irctc web site

the worst site which i never found i was to try book Tatkal ticket at 8 am but i am very strange that site is not open then what is the meaning of online booking ?? railway department or ministry kindly look in this matter common man not book ticket through the internet.That why ticket are black marketing in open market.

Amount deducted but not shown in book history

respected sir/madam i have booked a ticket through irctc.co.in at 8.30a.m. on 20th October 2011 in PURI GARIB RATH through ANDHRA BANK debit card. date of journey is 22th October 2011. the total fare of 863rs has been deducted from my ANDHRA BANK account but no ticket was shown in booked history. so kindly credit the amount back in my account.PLEASE REFUND MY MONEY IT IS ALMOST 1000,PLEASE PLEASE,PLEASE Ticket History Pnr Number: 0 Transaction ID: 0406368048 Train No: 08470 Train Name: PURI GARIB RATH From Station: (SBC) To Station: (PSA) Date Of Journey: 22-Oct-2011 Class: 3A Boarding: (SBC) Resv Upto: (PSA) Date Of Booking: 20-Oct-2011 Total Fare: Rs 863.00 Refund Details Payment Not Received From Bank,BUT MY MONEY IS DETECTED.IS S ALMOSR account number- 468817030805 Branch- PALASA,ANDHRAPRADESH . Transaction date and time- 20/10/2011 and 8:30am Contact nomber- 09008708667 Email id- CHARANWANTED [at] GMAIL [dot] COM regards, thank you.

Ticket booked through internet banking but no ticket received

Sir,
A ticket was booked through SBI internet banking today (19/10/2011) for two persons i.e Dr H Hevito Shohe & Simon Sumi age 48 & 35 years respectively at train No 15606 GHY intercity to be boarded on 20/10/2011 from DMV.In this connection,due communication problem,the ticket was not issued nor the PNR No. could be retrived,although the money is being deducted from my SBI account No.10284311291.This ticket may kindly be cancelled and the money return to my account,since I have already booked another ticket for the same journey,and that I do not know the PNR NO to cancel the same.
Sincerly yours
Dr H Hevito Shohe
Mob No.09436012456

Amount deducted but not shown in book history...Refund my amoun

Respected sir/madam
i had booked the ticket from coimbatore to tirucharapalli the amount is deducted from my account but my ticket is not in booked history.
i booked my ticket on 19-11-11 my date of journey is 20-11-11 please confirm my ticket otherwise refund my amout ...
SBI ACC NO:30230950570
Branch:perambalur
Account holder:Vivek kumar.R
debit card no:6220180079600220994

I am waiting for your response My contact no:9789335033
thanks..

Unable to Login

Dear Sir,
I booked tickets for up and down from Secunderbad to Palakol on Sunday i.e., 16-10-2011. But now I could not access my ID: bkingslee. However i used the regular password only, but it is showing that my password is wrong. So kindly help me to login and take the printouts of the booked tickets.

My email id: bkingslee [at] gmail [dot] com

didnt receive the ticket

I have booked e-ticket on 19th,october,2011, I did not get my ticket, but the amount was deducted
through SBI payment gateway,i got an error message as ,
"REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?
com.broadvision.session.new=Yes&" came up without giving me the confirmation of the
payment and neither the ticket is generated.
so what I should do. please refund the amount to my account as soon as possible

Amount deducted from account but booked history doesnt show tick

Hello Sir,
I was trying to book ticket from bangalore to kudachi. Transaction was successful. Everything was done. Amount was deducted from my account. But the booked history is not showing my ticket, what shouls i do now???

Account: ICICI bank.
Net banking.

irctc username: vgandolkar

Can you please do something.

I am lot tensed.

payment deducted from account but not got ticket

respected sir/madam

i have booked a ticket through irctc.co.in at 11:00pm on 17Oct 2011 in Train No 12804, VSKP SWRN J express through Sbi Netbanking. date of journey is 19th Oct2011. the total fare of Rs 483 has been deducted from my Sbi account but no ticket was shown in booked history. site shows payment not receive from bank. so kindly credit the amount back in my account.

regards,
thank you.
SBI reference id- 0405435455IG72313060
account number- 30018179382
Branch- Bhaskararaopet, Vijayawada.
Transaction date and time- 17/10/2011 and 11:00pm
Contact nomber- 919592923479 or 919618113174
Email id- psrrams [at] gmail [dot] com

deducted money

Dear sir, I, Safik khan, is availing online ticket booking facility since last 3 month. but yesterday 15th Oct i try to book ticket and almost is done. when process in transaction some technical fault my ticket is not booking but my sbi card had deducted money two times 1864*2= 3728. money deducted . So pls sir do something and refund money my account no is 31880062543. I so beg to you sir.

ticket was not booked and Rs.564.00 was debited from my citi ban

I booked a rail ticket on 16-Oct-11 via rail eticket transaction id : 0404644379 for the destination from chennai to tirunelveli . Train no : 16735 Train name : Tiruchendur exp, Date of journey : 12-Jan-2012 Total fare :564 The PNR no. is shown as 0, hence the ticket was not booked and Rs.564.00 was debited from my citi bank Account. so kindly credit the amount back in my account. transaction id : 0404644379

paid but ticket didnt find

Dear Sir/Madam, Mai ne train no -12203 mai tikat lene ke bad mera paisa kat gaya avitak nahi mila hai.mera transaction no-0389084332, mobil no-9547408980

1st transaction failed, 2nd transaction made, amount deducted

Dear Sir/Madam,
I have reserved a ticket for Aishbag to Tanakpur on 18.12.2011 via HDFC credit Card 1398 on 07.10.11 2:19:36 p.m., but, one transaction failed and second attempt made successfully (transaction Id - 0400885317/ PNR NO. 2655594119. My balanced has deducted from HDFC bank both the times of Rs. 993.57 & Rs. 992.10. I paid by HDFC Bank Debit card no. 5176-5210-0703-1398. Please confirm the same, I am waiting for your response. My contact no. is 09831207499 or 09836223234.

1st transaction failed, 2nd transaction made, but, both the amount deducted from my bank.

Thanks
Chanchal Guha

need reactivation of my acc back

hi sir,
My account got deactivated As i am not using it for long period.I tried create new account ,but i am unable to do it as i am getting error "mail id and mobile number already registered"
Please help to reactivate my account Or to create new account with same mail id and ph number.
thank you

money deducted but no ticket showing in book history

respected sir/madam

i have booked a ticket through irctc.co.in at 6:00p.m. on 13th October 2011 in vindhyanchal express through Sbi debit card. date of journey is 19th October 2011. the total fare of 204 rs has been deducted from my Sbi account but no ticket was shown in booked history. so kindly credit the amount back in my account.

regards,

thank you.
my account no -30893349846
branch-sashon allahabad
transaction date-13/10/2011
e- mail --- rkm1257 [at] yahoo [dot] in
contact no 9179527443
contact no-09179527443

e ticket

i have booked a ticket of surat but it have not booked and payement have been done from my account my transaction no is 0403698036 of 4nov 2011 so plz see to and contact me on this no 9004946253

I have not gt my refund

Hi,

I hv canceled my ticket , of PNR No : 4545292163, but not yet got my refund. pls look to it

Regards,
madhu

payment made but ticket not generated

railway reference no0401132374 HDFC bank cheque no 1008080643 dated 08 October 2011.for Rs. 699
i booked and payment made from by HDFC bank account referred to above . but i have not received the ticket . (net banking )i have no PNR reference as the ticket was not generated by the system.
secondly i booked another ticket today only . and the reference is as given below
railway reference 0401126016 HDFC bank cheque no1008075827 dated 8 October 2011 for Rs. 699
i booked and payment made from by HDFC bank account referred to above . but i have not received the ticket . i have no PNR reference as the ticket was not generated by the system.
how i can get the refund please help me.

Forgot user id and password

I have booked e ticket for travelling from Kalyan to Bangalore. Now I want to cancel the ticket . But I forgotten the user id and pass word. Now only 2 days are left . Please inform me how to cancel the ticket if user name and password is forgotten.

Prakash

Forgot Id & Password

Dear Sir

I Forgot My ID & Password

About Money Refund

Dear Sir/Mam,

I didn't got refund money till now.where is problem ?
Due to kalka derailment train was cancel so i send refund request to u on 14th july but till now no any respoce came from u.

Details are :--------

" train no 22409; journey date 9 july ;Passenger Name Vinod Kumar;Transaction Id 0362142598 ; Pnr No.6458074388;TDR filing Date 14 July.Boarding Junction Allahabd amount is 915

Pls confirm me what is status of my refund money and when i shall got my money ?

Amount deducted but not shown in book history

respected sir/madam

i have booked a ticket through irctc.co.in at 9:00a.m. on 05th October 2011 in Sangam express through Sbi debit card. date of journey is 05th October 2011. the total fare of 1482rs has been deducted from my Sbi account but no ticket was shown in booked history. so kindly credit the amount back in my account.

regards,

thank you.

Narration- POS PRCH
POS 127841243595 IRCTC

account number- 00000031764029226

Branch- pandeypur , varanasi .

Transaction date and time- 05/11/2011 and 9:00am

Contact nomber- 7607888070

Email id- kumar2008rahul [at] aol [dot] com

Dear Brother, Your

Dear Brother,
Your Amount is credited automatically 3,4 working day in your SBI A/c
Any referance call irctc toll free no. 139

IRCTC CUSTOMER CARE NUMBER

IRCTC CUSTOMER CARE NUMBER

Customer Care No. 011-39340000
Fax no. 011-23345900

regarding refund

hi team,
i reserved e-ticket through Irctc but i did not get the e-ticket and money is deducted from my account..
reference no:0257898161
plz refund as soon as possible

forgot the password...

i booked my train tickets for up and down and after some time i forgot my password and not able to login...i also tried to get back new password by giving the new password but it was asking an answer for my favorite pastime which i have given while creating my account..unfortunately i also forgot that favorite pastime.. i am not a gajini kind of person but am a researcher...

so friends, if any of you have a solution for my problem can you please send a mail me to above mail id...

regards
Penchu...
9686324689...

additional amount deducted from my acccount.

Due to slow processing of the computer extra amount Rs,4050/- deducted so please return it.

Complaint on non delivery of mobile verification password

I had updated my profile and in this process, I changed the mobile phone number. After that, I am not able to login. I am asked to enter the mobile verification password, which is not delivered to me. I am a regular user of the service and hence I request that mobile verfication password may be sent at the earliest.

mobile verfication password yet not get

I have registered for booking Eticket,I have got user Id and password but moble user Id yet not get.

deducted money but no ticket in booked history

respected sir/madam

i have booked a ticket through irctc.co.in at 9:00pm on 23rd September 2011 in Bhuj-Bandra express through Sbi Netbanking. date of journey is 25th September 2011. the total fare of 320rs has been deducted from my Sbi account but no ticket was shown in booked history. so kindly credit the amount back in my account.

regards,

thank you.

SBI reference id- 0395221699IG68562129

account number- 30759571831

Branch- Bombay market, Surat

Transaction date and time- 23/09/2011 and 9:00pm

Contact nomber- 9712929075

Email id- drrahilpatel [at] gmail [dot] com

not received mobile verification code.

Dear sir,I , Basudev Sahoo,wants to avail the online ticket reservation and other facilities available in here. For this I have been suggested by a friend to register into irctc and accordingly I deed so. I have already received the user id and password on my above e-mail id, but not on my mobile number which I have provided.Whenever I am trying to log in ,it provides a message that "your mobile number has not been verified".Please suggest me necessary steps which I might have skipped so that my registration will be successful.

login issue & e-ticket cancellation

Dear Sir/madam
Am facing quite an issue with the site. I have two logins (sabby2907 & kousalya77)
a) in one login it is not updating the profile, wherein am unable to book
b) created another login and did the booking, it asked for password change, which I did , however once with a new password (given "n" number of times) it is not allowing me to login, did password re-set, still system says couldnot re-set your password.
c) now due to unavoidable circumstance, I need to cancel my ticket, which am unable because, the login created for booking got locked and couldn't operate.
Please please please for heaven sake, help me in a) getting update my 1st login and b) re-set the pwd for the second login. Tomorrow is the journey, getting a feel, have lost my money and not able cancel the ticket
thanks to help
Rgds
Sabesan

non receipt of user id and password for subha yatra travels

sir
i am holder of sbi card no 4317575644810138 but i am unable to view my reward points. i applied for subha yatra user id and password about a month ago but yet not received the same pl guide me for the same and let me know what to do my irctc login in is vijayan24
shalini

DEDUCTED AMOUNT BUT DIDN'T GET TICKET IN BOOKED HISTORY

Dear Sir/Madam,
I was trying to book ticket from SECUNDERABAD to SULLURIPET, Chennai Express on date of journey 16 SEPTEMBER 2011 and i was booking on15 th sept by Tatkal E ticket, Sleeper Class . I have used Andhra Bank Debit Card to get the ticket @ irctc.co.in,Amount of R.359/- has been deducted from my account once but no tickets was booked.So kindly check and credit my money of Rs.359/-.
Reference No. SMS on mobile no-9494399743
Account Number :161210100017140
Bank: Andhra Bank, M.L.A Colony Branch, Hyderabad-500034.
Transaction Date 15-sep-2011 .
Contact Number: 9494399743
E-Mail: lalitsanjus [at] gmail [dot] com

Thanks,

Lalit.

9951322530 ,irctc coustmer care no

Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street, New Delhi 110001.
Tel: 011-23311263/23311264
Fax: 011-23311259

please remove the customer care no

Please remove the customer care no. that is a wrong number.