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ION Broadband Customer Care No. 080-6134 2600
Updated on Tuesday, 2 January 2024 - 10:27am
Email
Organization:
www.i-on.in All India Number(s):
- 080-6134 2600 (For Banglore)
- 022-6930 5555 (For Mumbai)
Website:
Official Website IVRS Menu: 080-6134 2600
- Press 1 - For Techincal Enquiry
- Press 2 - For Balance Enquiry
- Press 3 - For Renewed
- Press 4 - For Sales Enquiry
- Press 5 - For Any Other Enquiry
- customercare [dot] mum [at] i-on [dot] in (For Mumbai)
- customercare [dot] blr [at] i-on [dot] in (For Banglore)
Important Link
Officials Contact Details
| S.No. | Name Of the Officer | Designation | Address | |
|---|---|---|---|---|
| 1 | Mr. Dasari Vijayeswara Rao | Appellate Authority | appellate [at] i-on [dot] in | 11/1, KHR House, Palace Road(Entry From Cunningham Road), Bengaluru, Karnataka 560052. |
| 2 | Mr. Dasari Vijayeswara Rao | Nodal Officer | regulatory [at] i-on [dot] in | 11/1, KHR House, Palace Road(Entry From Cunningham Road), Bengaluru, Karnataka 560052. |
Address
Antariksh Softtech Pvt Ltd
(merged entity of Dvois Communications
Pvt Ltd)KHR House,
11/1 Palace Road,
Bangalore 560001
Comments
Frequent Internet disconnection
ION_05822
I wish i had not taken service from ION broadband...
Frequent internet disconnection and terrible speed issue .
Nobody is addressing the issue as well..
Initial Deposit not given
My mobile no is 9008xxxxxx . I removed this connection. Nothing wrong with the service. Except for 2 times.. There was major breakdown. Now that i surrendered the connection WHERE IS THE INITIAL DEPOSIT THAT WAS SUPPOSED TO BE REFUNDABLE? THIS IS WHAT I DON'T LIKE AFTER ALL THE GOOD WORK YOUR TEAM HAS PUT IN! REMEMBER YOU ARE A BIT NEW TO FRAZER TOWN BANGALORE 560005.
What a rubbish service you
What a rubbish service you are providing? Every second day the issue is occurring. It supposed to be best service, but acting like worst. No one is picking the calls, nobody is responding... If you are not capable to provide the service, tell your customers to find other services and say sorry'... Irritating process all it is.
Against service
Too worst service in mumbra branch i complaint regarding installation but there is no reponse in three days after 3 days they told me tahts not my area n language of tecnician are too cheap
Internet not working issue
Internet is not working from morning.
I am facing issue with connectivity i have raised complain in the application of ion but did not replying from there.
Totally worst service from ion service centre. Kindly look my concern and give solution as soon as possible.
from 27th nigh net is not working
localed at nerul
Very rude behaviour of customer support
They are not listing your issue and directly disconnecting your calls.
As oer my personal experience please don't take internet connection from this agency. You will not get proper service and you will waste your valuable time and money.
My internet is not working
I am facing after every 2 days internet issue.
As in this situation we are working from home and due to internet issues we are not able to work and it is going Absent and it is directly impacting my salary.
And for this totally D-VoiS is responsible.
I am paying full amount but not getting proper service.
And after many follow up not getting permanent solution.
Even though customer support also not responding to our calls.
It's clearly indicates that you are just looting money and not resolving internet issue.
I am going to file case against your agency.
As we are paying full amount but no internet service your providing and due to that i am losing my salary and job.
My internet is not working
This is to inform you that every week i am facing issue internet not working. And i am raising ticket on portal but solution i am not getting.
As i am working from home and internet is very important now days and if facing Internet issue every week then how we can complete our work.
Every time i can not give the reason to my manager that my internet is not working.
Request you to do the needful.
If it is not possible from your end please let me know.
I know what to do next. I will file case against you as customer not getting proper solution after multiple follow up.
My internet is not working from last three days
My internet is not working from last three days.
As suggestion on first day they said need to wire and its 3rd day none of engineer revert back from that day.
When I call office there usual response 'No engineer to work on it' and disconnects the call.
Worst After Sale Services & Rowdy Staff
I'm writing this since Quiet Long but no respite at all. I am bewildered now as I don't know why I've renewed my subscription i.e instead of monthly subscription I renewed it as as yearly subscription. From that day I'm feeling the real pain. This revealed a lot many things about this company ION or D-Vois.
They're fraud, they've rowdies to take care of their branches especially Belapur branch. They close complaint in form of tickets without any solutions. They're worst, horrible, cheets.
In spite of a lot many attempt on browser I'm failed to get any proper desk where I can lodge my complain or Interact with any of their cs team.
But again I'm writing this with a hope that it might reach to somebody who can give me the desired solution.
My issues-
It's already a more than a month time since I renewed my subscription for higher speed but speed wise it is not nenewed. As per this renewed plan i'was supposed to get a powerful router which is still pending & the most painful part I want someone reliable who can be reached for immediate assistance.
Awaiting For Your Response.
Sharbesh
Internet service is not working
My internet service is not working since 3 days I have raised a complain on the app but no response. Only ticket number is given to me with no follow up or response
Internet Not Working
URGENT: Internet not working, LOS Lamp - Red Blinking.
Approached local office, poor response. Please accord PRIORITY
My Details:
Name SUSHIL KUMAR PATEL
Address flat no K/414 Ragunath vihar sec 14 kharghar Pin Code 410210
Maharashtra 27-MH
User ID sushilkumarpatel
Mobile No. XXXXXXX001
Scheme: ION 20M-365UL
Service Start Date: 09/05/2019
Service End Date: 08/05/2020
Internet is not working - toll free number not working
Internet is not working neither is the bangalore toll-free number is working.
Receipt of march internet bill
This is Nupur Choudhury with i-on ID : nupurchoudhury83 would like to request you to kindly send me the bill for the payment done for month of March in my email nupurdchoudhury [at] gmail [dot] com.
Please send it as soon as possible.
Internet is not working
My internet is not working from last three days
INTERNET NOT WORKING
I have been trying to dial the Toll Free Number on your website, it says it doesn't exist.
Have raised a ticket as well, but no response yet ticket no: TKT3404833
Ticket closed unanimously
I have raised a request throughonline ticketing tool to change my my location address. But my request has been closed without my knowledge I have received below message ,
"Your complaint TKT3185294 has been Resolved."
Kindly look into it since the above issue is grave & not meeting my expectations
Net not working
Recharge has been done 4th jan 2020 at 9.09pm of rs550 but amount as been deducted from my account but still net is not working plz do need full asap....
Toll free not working
The Toll free number for Mumbai is not working...plz give me another number for Mumbai.
Internet not working
Internet not working
Internet is not working
Internet isn't working from yesterday