IDBI Federal Life Insurance Customer Care No. 1800 209 0502

Toll free Number(s): 
  • 1800 209 0502
All India Number(s): 
  • 022 - 2302 9200(Head Office Number)
  • 022 - 2490 8110
  • 022 - 2490 8109

Customer Service Center

Complaint Procedure

Step 1

  • Call Toll free Number :1800-209-0502
  • Email :
    • claims [at] idbifederal [dot] com(Claim)
    • support [at] idbifederal [dot] com(Support)

 Step 2

  • Email and write to Chief Manager Customer Support
  • Ms Reema Bhasker and Ms Ms Elizabeth Taylor
    • Addess: IDBI Federal Life Insurance Co Ltd
      22nd Floor, A Wing, Marathon Futurex,
      N. M. Joshi Marg, Lower Parel (East),
      Mumbai 400013, India
    • EmailReema [dot] Bhasker [at] idbifederal [dot] com & Elizabeth [dot] Taylor [at] idbifederal [dot] com

Step 3

  • If you are not satisfied with chief manager ,Then you can write to Chief Grievance Redressal Officer
  • Address : IDBI Federal Life Insurance Co Ltd
    22nd Floor, A Wing, Marathon Futurex,
    N. M. Joshi Marg, Lower Parel (East),
    Mumbai 400013, India
  • Email :grievance [at] idbifederal [dot] com

SMS Support:

SMS 'LIFE' to 5757515

Registered Address

IDBI Federal Life Insurance Co Ltd
First Floor, Tradeview,
Oasis Complex, Kamala City,
P. B. Marg, Lower Parel (West),
Mumbai - 400 013, Maharashtra.
Tel: 022 - 2490 8109
Fax: 022 - 2494 1016.

 

List of Branches

Locations Address Contacts
Agra IDBI Federal Life Insurance Co Ltd
Second Floor,Destination Point,
Parinay Kunj, Civil lines,
Bagh Farzana Road, Hariparwat Ward,
Agra- 282001, Uttar Pradesh
0562 - 6451046 / 6450640 / 6450211 / 6450739
Ahmedabad IDBI Federal Life Insurance Co Ltd
Unit No. #201 on the 2nd floor "3rd Eye Building",
Panchvati Crossing Road,
Ahmedabad - 380009, Gujarat
079 - 39825513 / 14
Ajmer IDBI Federal Life Insurance Co Ltd.
3rd Floor, Office no. 302,
Anindya Shiva Building,
Meershah Ali, Jaipur Road,
Ajmer - 305001, Rajasthan
0145 - 6450594 / 0145 - 6450573
Bengalore IDBI Federal Life Insurance Co Ltd
1st floor, Shiva Sadan, 9th Main Road,
5th Block, Jayanagar,
Bengalore - 560041, Karnataka.
080-26650026
Asansol IDBI Federal Life Insurance Co Ltd
Sneha Commercial Complex, 
1st Floor, Banpur Road,
Asansol - 713304, West Bengal
Tel No .9233501374 / 9233501372
Aurangabad IDBI Federal Life Insurance Co Ltd
2nd Floor, Abish Tower, 
Baba Petrol Pump Compound, 
Mahavir Chowk,
Aurangabad - 431001, Maharashtra.
Tel: 0240 - 6455810 / 802
Bhubaneswar IDBI Federal Life Insurance Co Ltd
Ground Floor, Basudha Mansion,
Rasulgarh Square,
Bhubaneswar - 751010, Odisha.
Tel: 0674-2588210
Calicut IDBI Federal Life Insurance Co Ltd
Emerald mall - Big Bazaar, 
4th floor, Mavoor Road,
Calicut, Kerela.
0495-6453308
Chandigarh IDBI Federal Life Insurance Co Ltd
2nd floor, SCO 22-26,
Main Block, Sector 8C,
Madhya Marg, Chandigarh - 160009,
Punjab.
0172-6627702
Chapra IDBI Federal Life Insurance Co Ltd
3rd Floor, Hotel Heritage,
Municipal Chowk, Kachhari Road,
Chapra, PIN: 841301,
Bihar.
9334138055 / 9334347855 / 9386712161 / 9334671937
Chennai IDBI Federal Life Insurance Co Ltd
Door No 2E, 2nd Floor,
Prince Arcade, 22-A,
Cathedral Road,
Chennai- 600086, Tamil Nadu
044 - 30687070
Coimbatore IDBI Federal Life Insurance Co Ltd
2nd Floor,
Shree Shanmugapriya,
454/4,
Ponnaiyan Street,
Cross Cut Road. Opp. Power House,
Coimbatore- 641012, Tamil Nadu
0422 – 4383901
Medinipur IDBI Federal Life Insurance Co Ltd
1st Floor, Subhadra Bhawan,
Adlabad Post, Egra,
District Purba Medinipur, PIN: 721429,
West Bengal.
032 - 20321413
Dehradun IDBI Federal Life Insurance Co Ltd 
24-A, 2nd Floor,
NCR PLAZA, New Cantt Road,
Dehradun, 248001, Uttaranchal.
0135-3050333
Delhi IDBI Federal Life Insurance Co Ltd
Office no. 907 & 908, 9th Floor, 
Kanchanjunga Building, Plot no. 18, 
Barakhamba Road,
Connaught Place - 110001, Delhi.
011-6450225
Gaya IDBI Federal Life Insurance Co Ltd
Second Floor (above IDBI Bank), 
M.S. Plot No. 598, Circle No. 6, Ward No. 2/6,
Municipal Holding no. 96/240/271,
Lal Bahadur Shastri Path, Gaya Patna Road,
P.S. – Kotwali, Gaya- 823001, Bihar
(0631) 6450106
Gorakhkpur IDBI Federal Life Insurance Co Ltd
2nd floor, Om Plaza,
Near City Mall,
Park Road,
Civil Lines,
Gorakhkpur-273001, Uttar Pradesh
055 - 16066001 / 2
Guntur IDBI Federal Life Insurance Co Ltd
Second Floor, West Krishna Plaza,
Laxmi Puram, Guntur – 522006. Andra Pradesh.
0863-6450247
Gurgaon IDBI Federal Life Insurance Co Ltd
Surya Kiran No. 5, Ground Floor,
Mehrauli Road, Gurgaon,
Haryana- 122001.
0124-3884021
Guwahati IDBI Federal Life Insurance Co Ltd
Second Floor, “Rangmahal”,
New Khiraj Periodic Patta No. 632,
1183 (New) New Town, Ulubari Block – II,
G.S Road, Lachit Nagar,
Guwahati – 781007, Assam.
0361-2468128
Hubli IDBI Federal Life Insurance Co Ltd
First floor , Ramson Complex,
CTS No. 123/55B, Word No. III Hour,
Hubli- 580021, Karnataka
0836-64906300
Hyderabad IDBI Federal Life Insurance Co Ltd
Municipal No. 3-5-919 to 926,
first floor,
Main Road Himayat Nagar,
Hyderabad - 500029,
Andhra Pradesh
040 - 42224091 / 040 - 30914492
Indore ​IDBI Federal Life Insurance Co Ltd
1st Floor, Milinda Manor,
Plot no.2, RNT Marg,
Indore (M.P.) - 452001.
0731-6673000
Jabalpur IDBI Federal Life Insurance Co Ltd
Ahuja Tower, 2nd Floor,
Naiper Town, Near Hotel Krishna,
Jabalpur - 482001, Madhya Pradesh.
0761-6450136
Jaipur IDBI Federal Life Insurance Co Ltd
Office NO.802, 8th Floor situated at 
Plot No. E-2, KJ Tower, Ashok Marg, 
C-Scheme Jaipur-302001, Rajasthan
0141- 5106801
Jalandhar IDBI Federal Life Insurance Co Ltd
Unit No I-B, Mid Land Financial Centre, 
5th floor, GT Road, 
Opposite Bus Stand, Civil Lines, 
Jalandhar 144001, Punjab.
0181 - 5011006
Jamnagar IDBI Federal Life Insurance Co Ltd
Offices Nos. 366 to 371,
Neo Square,
Opposite Income Tax Office,
P.N. Marg, Jamnagar- 361001, Gujarat
0288 - 6450001 / 0288 - 6450110
Jamshedpur IDBI Federal Life Insurance Co Ltd
GDR Siddha, Block II, Level 3, N Road,
Bistupur, Jamshedpur - 831001, Jharkhand
0657 - 6459160 / 0657 - 6459164v
Kakinada IDBI Federal Life Insurance Co. Ltd.
12 – 2 – 32, Vinayak Complex,
Dantuvari Street, Kakinada, 
Andhra Pradesh – 533001
0884 - 3207345 / 3207557 / 3207567 / 3207383
Kanpur IDBI Federal Life Insurance Co Ltd
Sixth Floor, Kan Chambers,
Civil Lines, Near Kanpur Stock Exchange,
Kanpur – 208001, Uttar Pradesh.
0512 - 6500231 / 0512 - 6500244
Kochi IDBI Federal Life Insurance Co Ltd
Thejus Building,
5th Floor Plot No. 956I,
Thripunithura Road Vytilla,
Kochi - 19, Kerela.
0484 - 4466669
Kolhapur IDBI Federal Life Insurance Co Ltd
First Floor,
Office No. 5B,
Gemstone, 517/2 ,E Ward,
New Shahpuri,
Near Central Bus Stand,
Kolhapur- 416001, Maharashtra
0231 - 6450360
Kolkata IDBI Federal Life Insurance Co Ltd
37, Dr. Abani Dutta Road,
Gagananchal Appartment,
1st Floor, Shop no.105/Unit-5,
Howrah, West Bengal - 711106.
033-31903888
IDBI Federal Life Insurance Co Ltd
8, Camac Street, Shantiniketan Building,
2nd Floor, Space 1,
Kolkata – 700017
033-64994650
Kottayam IDBI Federal Life Insurance Co Ltd
3rd floor,
Pulimoottil Arcade,
273 – I,
Kanjikuzhy, K.K. Road,
Kottayam- 686001, Kerala
0481 - 6450612
Lucknow IDBI Federal Life Insurance Co Ltd
Ground Floor, Dube Chambers -1,
Sapru Marg,
Lucknow 226001, Uttar Pradesh.
0522-3015201​0522 - 3015201 /  3015200 /  3015220 /  3015225
Ludhiana IDBI Federal Life Insurance Co Ltd
2nd floor, Unit No 2,
Kunal Tower, Mall Road,
Ludhiana - 141001, Punjab.
0161-6626029
Madurai IDBI Federal Life Insurance Co Ltd
Ground Floor, Raja Barley,
Old S.No.45/1A corresponding to New R.S.No.45/1A1,
Ponmeni Village, Bye-pass Road,
Madurai- 625010, Tamil Nadu​
0452 - 6450406​
Mangalore IDBI Federal Life Insurance Co Ltd
2nd Floor, Empire Commercial Complex, S18 A,
M.G.Road, Kodialbail,
Mangalore – 575003
0824- 6490197
Margao IDBI Federal Life Insurance Co Ltd
Office premises nos. 1 to 5,
First Floor,
‘Sweet Home Symphony’,
Near old Railway Gate,
Margao- 403601, Goa
8323224569 / 8323224568
Mumbai Ghatkopar (East) IDBI Federal Life Insurance Co.Ltd
1st Floor Jayant Arcade,
M. G. Road, Rajawadi Signal,
Ghatkopar (East), Mumbai - 400077
022-25011460/022-67413480
Mumbai Goregaon (East) IDBI Federal Life Insurance Co Ltd
Unit no. 507, 5th Floor,
D Definity, J P Nagar,
Near Anupam Theatre,
Goregaon (East),
Mumbai – 400 063, Maharashtra.
022-26863350 / 60
Mumbai (West) IDBI Federal Life Insurance Co Ltd
Ground Floor, Tradeview,
Oasis Complex, Kamala City,
P. B. Marg,
Mumbai - 13, Maharashtra.
Tel: 022 - 2490 8109
Fax: 022 - 2494 1016
Nagpur IDBI Federal Life Insurance Co Ltd
317, 3rd Floor, Buty Building,
Rabindranath Tagore Road, Civil lines,
Nagpur - 440001, Maharashtra.
0712 - 6625201 /  202 /  203 /  204
Nashik IDBI Federal Life Insurance Co. Ltd
4th Floor, Rushiraj Tower,
Jehan Circle ,
Opposite Reliance Fresh,
Gangapur Road,
Nashik - 422005, Maharashtra.
0253-6625351
New Delhi IDBI Federal Life Insurance Co Ltd
Office no. 907 & 908, 9th Floor,
Kanchanjunga Building, 
Plot no. 18, Barakhamba Road,
Connaught Place, 
New Delhi - 110001.
011-64502800
IDBI Federal Life Insurance Co Ltd
903, Aggarwal Corporate Heights,
Plot no. A-7, District Centre
Netaji Subhash Place,
Pitampura, New Delhi - 110034
011 - 33541400 / 410 / 404 / 414 / 412
Noida IDBI Federal Life Insurance Co Ltd
5H1-A, 5th Floor,
Zygon Commercial Tower,
Sector 63,Noida – 201301,
Uttar Pradesh.
0120 - 3881151  /   0120 - 3881150
Panjim IDBI Federal Life Insurance Co Ltd
Kamat Tower, Shop No.3,
EDL Patto Plaza, 
Panjim - 403001, Goa.
08323224568/08323224569
Panipat IDBI Federal Life Insurance Co Ltd 
1st Floor, Excel Tower,
Khasra No. 3673/3/1,
Naka Pati Rajputtan, GT Road,
Near Sanjay Chowk,
Panipat – 132103, Haryana.
0180 - 4003001
Patna IDBI Federal Life Insurance Co Ltd
Office no. 505 to 507, 5th Floor,
Grand Plaza, Plot No. 94-B,
Fraser Road, GPO, 
P.S. Kotwali, Near Daak Bungalow Chowk, 
Patna - 800001, Bihar
0612 - 6550473
Pune IDBI Federal Life Insurance Co Ltd
Bremen Business Centre, 
Office No:-202, 2nd Floor,
Above Bank of India, Near Bremen Circle,
Aundh, Pune-411007 Maharashtra
020 - 32918678
Raipur IDBI Federal Life Insurance Co Ltd
535, Fifth Floor, Magneto Offizo,
Labhandi, NH 6, Ward No 28, 
Maharashi Valmiki Ward, 
Raipur - 492001, Chhattisgarh
0771 - 4010351 /  4010385
Rajahmundry IDBI Federal Life Insurance Co Ltd
1st Floor,  Konduri Towers,
Danavaipanta, 
Rajahmundry - 533103, Andhra Pradesh.
0883 - 6456205 /  206
Rajkot IDBI Federal Life Insurance Co Ltd
2nd Floor, Shanti Niketan,
150 Ring Road, Opp. KKV Hall,
Rajkot-360005, Gujarat
0281 - 3918411
Ranchi ​IDBI Federal Life Insurance Co Ltd
1st  floor,
Firayalal Banquets,
Plot No. 26 & 27,
Village Siram,
Chaibasa,
Main Road, P.S. Chutia,
Ranchi-434001. Jharkhand
0651 - 6550164 /  63
Satara IDBI Federal Life Insurance Co Ltd
Vijayjyoti Complex, Sr. no. 283/1/1,
Plot no. 29 & 3, New Radhika Road,
Karanje Tarff, Opp. Prakash log,
Satara, 415001
02162-327716
Siliguri IDBI Federal Life Insurance Co Ltd
Second Floor,
Plot No. 9105 and 8882,
Beside Meghdoot Cinema Hall,
Hillcart Road,
Siliguri - 734001, West Bengal
0353 - 6450328
Surat IDBI Federal Life Insurance Co Ltd
215, 2nd Floor, 
Empire State, Ring Road, 
Surat - 395002, Gujarat
0261-6648232
Thiruvananthapuram IDBI Federal Life Insurance Co Ltd
Lakshmy Chambers,2nd Floor,
Ganapathikovil Road,
Near Geethanjali Hospital,
Vazhuthacaud, Thiruvananthapuram,
Thiruvananthapuram District-695014, Kerala
0471 - 4466671
Thrissur IDBI Federal Life Insurance Co Ltd
First Floor, Trichur Trade Centre,
Office Premises No. 25/1502/4/2, 
Kuruppan Road, 
Thrissur - 680001, Kerala.
0487- 6060660
Udaipur IDBI Federal Life Insurance Co Ltd
Centre Point, 3rd Floor,
Old Railway Station Road, Opp B N College, 
District - Udaipur, Pin Code - 313001, Rajasthan
0294-6701930
Udupi IDBI Federal Life Insurance Co Ltd
13-2-30E3A, 2nd Floor,
"SHRI MALSHI" Court back Road,
Udupi - 576101
0820 - 3202512 / 0820 - 3202510
Varanasi IDBI Federal Life Insurance Co Ltd
3rd floor Shree Complex,
Beside Abhay Petrol Pump,
Maldahiya, Varanasi 221002
0542 - 3062550 /  05423062547
Vijayawada IDBI Federal Life Insurance Co Ltd
Premises No. 54-15-4-3,
Srinivasa Hatcheries Building,
Ring Road, Venkateshwara Nagar,
Survey No. 453/1A, Gunadala,
Vijayawada - 520008, Andhra Pradesh.
0866-3984811
Vishakhapatnam/Vizag IDBI Federal Life Insurance Co Ltd
30-10-34/2 Third floor ,Eswar Sai Surya Complex,
Daba Gardens, Vishakhapatnam/Vizag- 530020,
Andhra Pradesh
0891-6690132​

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