ageasFEDERAL Life Insurance Customer Care No. 1800 209 0502

Organization: 
Toll free Number(s): 
  • 1800 209 0502 (Customer Service )
All India Number(s): 
  • 022-2490 8109 (Customer Support)
  • 022-23029200 (Dial Extension No.)

Email

  • support [at] ageasfederal [dot] com(You will receive reply in 24-48 hrs)
  • claims [at] ageasfederal [dot] com (For Claims)

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Important Links

Query Resolution

Incase you have any queries related to your Application / Policy, write to support [at] ageasfederal [dot] com ( will respond to you in 24 to 48 hours.) Or write to:

  • Ageas Federal Life Insurance Co Ltd
    22nd Floor, A Wing, Marathon Futurex,
    N. M. Joshi Marg, Lower Parel (East),
    Mumbai 400013, India

Grievance / Complaint

In case you have a complaint, the company shall send a written acknowledgement to you within 3 working days of the receipt of the grievance .The company shall resolve the grievance within 2 weeks of its receipt and send a final letter of resolution.

Level 1

If you are not getting response or response doesn't meet your expectations you can write to:

  • Ms Reema Bhasker (Chief Manager - Customer and Sales Support)
    Ms Elizabeth Taylor (Chief Manager – IGMS & Complaints)
    Email : Reema [dot] Bhasker [at] ageasfederal [dot] com & Elizabeth [dot] Taylor [at] ageasfederal [dot] com

Level 2

If you are still not satisfied with the response from Chief Manager – Customer and Sales Support or Chief Manager – IGMS and Complaints you may write to :

  • Mr Rajesh Ajgaonkar
    Grievance Redressal Officer*
    (* Also designated as Nodal Officer as per the Consumer Protection (Direct Selling) Rules, 2021)
    Email : grievance [at] ageasfederal [dot] com
    Head Office Number : 022-23029200
    Helpline Number : 18002090502 (Toll Free)

Level 3

If you are still not satisfied with the response, you can write to the Grievance Redressal Officer who will assist you to redress your grievance and lodge a complaint. Contact the given below email ids for your nearest branch:

Sl No. Branch Name Email ID
1 Agra Agra [dot] Gro [at] ageasfederal [dot] com
2 Ahmedabad Ahmedabad [dot] Gro [at] ageasfederal [dot] com
3 Ajmer Ajmer [dot] Gro [at] ageasfederal [dot] com
4 Asansol Asansol [dot] Gro [at] ageasfederal [dot] com
5 Aurangabad Aurangabad [dot] Gro [at] ageasfederal [dot] com
6 Bangalore Bangalore [dot] Gro [at] ageasfederal [dot] com
7 Bhopal Bhopal [dot] Gro [at] ageasfederal [dot] com
8 Bhubaneswar Bhubaneswar [dot] Gro [at] ageasfederal [dot] com
9 Calicut Calicut [dot] Gro [at] ageasfederal [dot] com
10 Chandigarh Chandigarh [dot] Gro [at] ageasfederal [dot] com
11 Chapra Chapra [dot] Gro [at] ageasfederal [dot] com
12 Chennai Chennai [dot] Gro [at] ageasfederal [dot] com
13 Coimbatore Coimbatore [dot] Gro [at] ageasfederal [dot] com
14 Contai Contai [dot] Gro [at] ageasfederal [dot] com
15 Dehradun Dehradun [dot] Gro [at] ageasfederal [dot] com
16 Delhi - CP DelhiCP [dot] Gro [at] ageasfederal [dot] com
17 Delhi - Pitampura DelhiPitampura [dot] Gro [at] ageasfederal [dot] com
18 Erode Erode [dot] Gro [at] ageasfederal [dot] com
19 Gaya Gaya [dot] Gro [at] ageasfederal [dot] com
20 Ghaziabad Ghaziabad [dot] Gro [at] ageasfederal [dot] com
21 Gorakhpur Gorakhpur [dot] Gro [at] ageasfederal [dot] com
22 Guntur Guntur [dot] Gro [at] ageasfederal [dot] com
23 Guwahati Guwahati [dot] Gro [at] ageasfederal [dot] com
24 Howrah Howrah [dot] Gro [at] ageasfederal [dot] com
25 Hyderabad Hyderabad [dot] Gro [at] ageasfederal [dot] com
26 Indore Indore [dot] Gro [at] ageasfederal [dot] com
27 Jabalpur Jabalpur [dot] Gro [at] ageasfederal [dot] com
28 Jaipur Jaipur [dot] Gro [at] ageasfederal [dot] com
29 Jalandhar Jalandhar [dot] Gro [at] ageasfederal [dot] com
30 Jamnagar Jamnagar [dot] Gro [at] ageasfederal [dot] com
31 Jamshedpur Jamshedpur [dot] Gro [at] ageasfederal [dot] com
32 Kakinada Kakinada [dot] Gro [at] ageasfederal [dot] com
33 Kanpur Kanpur [dot] Gro [at] ageasfederal [dot] com
34 Kochi Kochi [dot] Gro [at] ageasfederal [dot] com
35 Kolhapur kolhapur [dot] Gro [at] ageasfederal [dot] com
36 Kolkata Kolkata [dot] Gro [at] ageasfederal [dot] com
37 Kottayam Kottayam [dot] Gro [at] ageasfederal [dot] com
38 Lucknow Lucknow [dot] Gro [at] ageasfederal [dot] com
39 Ludhiana Ludhiana [dot] Gro [at] ageasfederal [dot] com
40 Madurai Madurai [dot] Gro [at] ageasfederal [dot] com
41 Mangalore Mangalore [dot] Gro [at] ageasfederal [dot] com
42 Mumbai ( Ghatkopar ) Mumbaighatkopar [dot] Gro [at] ageasfederal [dot] com
43 Mumbai ( Goregaon ) Mumbaigoregaon [dot] Gro [at] ageasfederal [dot] com
44 Mumbai (Lower Parel) MumbaiHO [dot] Gro [at] ageasfederal [dot] com
45 Mysore Mysore [dot] Gro [at] ageasfederal [dot] com
46 Nagpur Nagpur [dot] Gro [at] ageasfederal [dot] com
47 Nashik Nashik [dot] Gro [at] ageasfederal [dot] com
48 Noida Noida [dot] Gro [at] ageasfederal [dot] com
49 Panaji Goa Panajigoa [dot] Gro [at] ageasfederal [dot] com
50 Panipat Panipat [dot] Gro [at] ageasfederal [dot] com
51 Patna Patna [dot] Gro [at] ageasfederal [dot] com
52 Prayagraj Prayagraj [dot] Gro [at] ageasfederal [dot] com
53 Pune Pune [dot] Gro [at] ageasfederal [dot] com
54 Raipur Raipur [dot] Gro [at] ageasfederal [dot] com
55 Rajahmundry Rajahmundry [dot] Gro [at] ageasfederal [dot] com
56 Rajkot Rajkot [dot] Gro [at] ageasfederal [dot] com
57 Ranchi Ranchi [dot] Gro [at] ageasfederal [dot] com
58 Salem Salem [dot] Gro [at] ageasfederal [dot] com
59 Sasaram Sasaram [dot] Gro [at] ageasfederal [dot] com
60 Satara Satara [dot] Gro [at] ageasfederal [dot] com
61 Siliguri Siliguri [dot] Gro [at] ageasfederal [dot] com
62 Surat Surat [dot] Gro [at] ageasfederal [dot] com
63 Thiruvanthanapuram Thiruvanthanapuram [dot] Gro [at] ageasfederal [dot] com
64 Thrissur Thrissur [dot] Gro [at] ageasfederal [dot] com
65 Tiruppur Tiruppur [dot] Gro [at] ageasfederal [dot] com
66 Trichy Trichy [dot] Gro [at] ageasfederal [dot] com
67 Udaipur Udaipur [dot] Gro [at] ageasfederal [dot] com
68 Udupi Udupi [dot] Gro [at] ageasfederal [dot] com
69 Vadodara Vadodara [dot] Gro [at] ageasfederal [dot] com
70 Varanasi Varanasi [dot] Gro [at] ageasfederal [dot] com
71 Vijayawada Vijayawada [dot] Gro [at] ageasfederal [dot] com
72 Vizag Vizag [dot] Gro [at] ageasfederal [dot] com

Policy Servicing Forms

Registered Office

Ageas Federal Life Insurance Co Ltd
22nd Floor, A Wing, Marathon Futurex,
N. M. Joshi Marg, Lower Parel (East),
Mumbai 400013, India

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