HDFC Bank Phone Banking Contact No. 1860 267 6161

Toll free Number(s): 
  • 1800-258-3838 (Complaints)
  • 1800-266-4332 (Credit Card )
All India Number(s): 
  • 1860-267-6161 (Phone Banking)

Customer Care Phone Banking Numbers in India

Ahmedabad  079-61606161
Bangalore 080-61606161
Chandigarh 0172-6160616
Chennai 044-61606161
Cochin 0484-6160616
Delhi and NCR 011-61606161
Hyderabad 040-61606161
Indore 0731-6160616
Jaipur 0141-6160616
Kolkata 033-61606161
Lucknow 0522-6160616
Mumbai 022-61606161
Pune 020-61606161

Other Cities

Location PhoneBanking Number
Ahmedabad / Bengaluru / Chennai /
Delhi & NCR / Hyderabad /
Kolkata / Mumbai / Pune
<Your City STD Code>6160 6161
Andhra Pradesh
Meghalaya / Tripura / Nagaland / Mizoram
/ Arunachal Pradesh / Manipur
1860 267 6161
Bihar / Jharkhand / Patna
Chandigarh / Kochi / Indore
/ Jaipur / Lucknow
<Your City STD Code>6160616
Dadra and Nagar Haveli 1860 267 6161
Damn and Diu 1860 267 6161
Jammu & Kashmir / Himachal
Pradesh (Tollfree from BSNL landline)
Lakshadweep 1860 267 6161
Madhya Pradesh / Chhattisgarh
Maharashtra (except
Mumbai) and Goa
Meghalaya / Tripura / Nagaland /
Mizoram / Arunachal pradesh /
Manipur (Tollfree from
BSNL landline)
Tamil Nadu /
Telangana 1860 267 6161
Uttar Pradesh /
West Bengal /
Sikkim / Andaman and Nicobar

List of Nodal Officers Handling Banking Ombudsman Complaints

Centre Nodal Officer  Contact No. Area of Operation
Hyderabad Anil Varughese 040-67921327 Andhra Pradesh and Telangana
Guwahati Ramadoss Ramaswamy 033-44065165 Assam, Arunachal Pradesh, Manipur,
Meghalaya, Mizoram, Nagaland and Tripura
Patna Ramadoss Ramaswamy 033-44065165 Bihar
Raipur Vikas Vijayvergiya 74898 60375 Chhattisgarh
Delhi I Santosh Sinha 0124-4664245 Delhi
Ahmedabad Alpa Kothari 079-66001069 Gujarat, Union Territories of Dadra and
Nagar Haveli, Daman and Diu
Delhi II (Haryana NCR) Santosh Sinha 0124-4664245 Haryana (except Panchkula, Yamuna Nagar
and Ambala Districts) and Ghaziabad and
Gautam Budh Nagar districts of Uttar Pradesh
Chandigarh Ashok Puri 0172 -3924866 Himachal Pradesh, Punjab,Union Territory
of Chandigarh and Panchkula, Yamuna Nagar
and Ambala Districts of Haryana.
Jammu Santosh Sinha 0124-4664245 Jammu and Kashmir
Ranchi Ramadoss Ramaswamy 033-44065165 Jharkhand
Bangalore Anuraag Gupta 9336820290 Karnataka
Thiruvananthapuram Jitheesh Janardhanan 0471 - 4253303 Kerala, Union Territory of Lakshadweep
and Union Territory of Puducherry
(only Mahe Region).
Bhopal Vikas Vijayvergiya 74898 60375 Madhya Pradesh
Mumbai I Ravi Mukherjee 022 - 33958663 Districts of Mumbai, Mumbai Suburban and Thane
Mumbai II Ravi Mukherjee 022 - 33958663 Maharashtra, (except the districts of Mumbai,
Mumbai Suburban and Thane) and Goa
Bhubaneswar Ramadoss Ramaswamy 033-44065165 Odisha
Jaipur Parul Sharma 0141-2353326 Rajasthan
Chennai Sundar Krishnamoorthy 044-28616424 Tamil Nadu, Union Territories of Puducherry
(except Mahe Region) and Andaman and
Nicobar Islands
Kanpur Sameer Tiwari 0522-3019135 Uttar Pradesh (excluding Districts of Ghaziabad,
Gautam Buddha Nagar, Saharanpur, Shamli
(Prabudh Nagar), Muzaffarnagar, Baghpat,
Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
Dehradun Sameer Tiwari 0522-3019135 Uttarakhand and seven districts of Uttar Pradesh
viz., Saharanpur, Shamli (Prabudh Nagar),
Muzaffarnagar, Baghpat, Meerut, Bijnor
and Amroha (Jyotiba Phule Nagar)
Kolkata Ramadoss Ramaswamy 033-44065165 West Bengal and Sikkim

Principal Nodal Officer

Ms. Zenobia Neville Mehta 
HDFC Bank Ltd.
5th Floor, Tower B, 
Peninsula Business Park, 
Lower Parel West, 
Mumbai 400013
Tel: 022-62841505
Fax number : 022-30788580

NRI Phone Banking No.

Existing account holder queries (24x7)
USA* 855-999-6061
Canada* 855-999-6061
Singapore* 800-101-2850
Kenya* 0-800-721-740
Other Countries* 91-2267606161
NRI Account Opening assistance (Toll Free)
USA* 855-207-8106
Canada* 855-846-3731
UK* 800-756-2993
Singapore* 800-101-2798

NRI Account Opening assistance (Toll Free)

USA 855-207-8106
Canada 855-846-3731
UK 800-756-2993
Singapore 800-101-2798
Other Countries Click here to receive a call

Existing Account holders queries (24 X 7)

USA (Toll Free) 855-999-6061
Canada (Toll Free) 855-999-6061
Singapore (Toll Free) 800-101-2850
Other Countries- 91-2267606161

Parent Article: 


Payment not received but deducted from account

I transacted from axis bank atm shamshabad road agra of rs 2000/ account debited for the same but payment not received through atm..continuously tryied to connect so called customer care..but no one'd I get back my ammount..pls call back if possible
Sunil saxcena

Didn't Get Refund

Yesterday 14th March 2019 time 4:33 PM I had Swap my Debit card in D Mart Thergaon Pune For amount 598.00 but that transaction was failed and money deducted from my account but it's still not refund
I m Trying to call on toll free no but enable to connect with customer care.

I need call back from HDFC Bank.

Unable to Reach Phonebanking executives

I got transferred and lost my credit card thereafter.
While I hotlisted my card, I did not ask for an automatic replacement as I had not updated my new address. Now I am in a peculiar situation. I don't have my lost credit card no which is required for updating address in the relevant form. I am trying to reach the phonebankers but the automated service puts me in a loop which invariably points me to the bank website, which does not give an option for address change.

Cheque book problem

I have open current account with hdfc bank at least 25 days ago and branch said your cheque book will be delivered within 5 to 7 day but i do no reaceived cheque book till today and bank can not solve my problem so i am not happy with HDFC bank

Not received credit card

I have already sent an email to you. Bank has issued a credit card to me. You have sent my credit card through courier service. But courier service is not available at my address. So please sent by post at my address

Customer care number

The IVR nos do not serve the purpose, need to provide a contact number in which a customer can short out the issues directly by speaking and on emergency issues the IVR number is too time consuming and doesn't help any way.

I have cash withdrawal issue

I have cash withdrawal issue where amount got deducted and didn't got the cash out...I am trying to lodge complain and Everytime I am trying customer care number it's saying busy on attending other customers,it can't be possible. It seems customer service is made only to attend service or new business related requests.

Need urgent help else will escalate this issue.

Mobile app no option scan to pay

Scan to pay no option and customer care number not talk to customer care executive

Insta Jumbo loan Disbursement issue

Hi team.

I have applied for Insta jumbo loan in My HDFC credit card and I do not have HDFC bank account hence it was sent by courier, The metro courier service Bangalore, and I didn't receive my DD and I complained about the issue and DD has been cancelled and re scheduled through same courier, now the courier service executive is telling that he can not deliver the DD to my billing address and customers should reach to delivery executive's location to collect the DD,

It is not as promised,
Hence kindly requesting you to help on this issue

Credit card information

last 3 days iam trying customer care number due to credit card information........but no option contact to phone banker.....very very poor service....

Worse web info.

Bank has such a third - class customer contact number , No numbers are working properly to ask whether bank is holiday. Webs showing open/ close status as their wish.

Local chit funds have better customer response.

Pf Neft transaction not depicting

I have withdrawn my pf ,pf office initiated neft and hdfc failed to accept neft done by pf office., I have no clue why hdfc rejected,pf office has no clue, customer care of hdfc has no clue, relationship manager has no clue ,I have decided to close all my hdfc accounts all my hdfc insurances, enough of it

Payment Reg

Dear Sir
Ian not using my Credit Card since last two Months, but first month is 309 RS , and Second Month bill is 642 RS. WHY HIDDEN CHARGES ARE OCCURRING, I WANT CLEAR DETAILS OF M CARD BILL. I'M PAID BY FIRST Month bill 309 RS, and Second Month bill also including the first month bill also, how it will be happened.

Cash Withdrawal Issue- Pathetic Customer Service

I have cash withdrawal issue where amount got deducted and didn't got the cash out...I am trying to lodge complain and Everytime I am trying customer care number it's saying busy on attending other customers,it can't be possible. It seems customer service is made only to attend service or new business related requests.

Need urgent help else will escalate this issue.

transfer of money

hallo sir
i am keerthi i had sent money to my mothers account in hdfc through transferwise but i had not entered account number instead of account number i had enter micr code as habituated for german accounts numbers . so as it is not at all any account number will the money get back to transferwise .
please do answer my query bit faster.
thanking you
best regards
keerthi reddy narra

Very worst phonebanking service

Iam trying to contact phonebanking.but it is impossible to speak with executive

Cheque status

Hi, I dropped the two cheques on last Tuesday but still the amount is not credited to my account... I want to know the status of cheque deposited...

payment not received

I purchased some item from shopclues by credit card but i return to the shopclue. & Money was refund on dated 18.03.18.
but i could not received the fund. I talk to customer care many times . they reply me fund will be refund 2-3 day..
but till date i could not received.
Kindly confirm me. amount 2282/-

Unblock my Netbanking

Hi All,

First of all i would like to say that you have worst and pathetic call centre service, im trying to unblock my netbanking but the IVR takes so much time and after filling my details again & again they cut my call... please help me cant take it any more.

Jyoti Jainwal

credit card

last 3 days iam trying customer care number due to credit card information........but no option contact to phone banker.....very very poor service.....if need loan direct to connect the phone banker.....

Unable to connect to Customer care on Their Helpline number

Yes, we are unable to contact customer directly on their helpline numbers, feeling frustrated ! very bad! very very bad !!!!!

Cash transfer by NEFT

I had transfer cash from sbi TO HDFC through NEFT on 27 March 18, but amount not credited in deposit account and amount debited from transfered account. Plz help

Lost debit card

I lost debit card, I want new card, can you please contact me for details 720754xxxx

Customer care not responding since morning

Please look into this as i m trying it since morning but i m unable ti speak ti them

HDFC customer care service


I have experienced very bad HDFC customer care help line, they are saying, we are best bank in India. I just wanna say they are very poor customer care service in India.

Horrible .. experience...HDFC

Horrible .. experience...HDFC bank should check whether their customer service number are working or least numbers should work to call


dear team, I am fed up, I have NRE account and I want to use that account I can't login to my account I have tried to retrieve my password and there is no OTP kindly help me out this I very bad service


pathetic customer care service

Since last 3 days i am trying to call on xxxx6161 but no one answering the call,it saying all customer executive busy to attending the other call. I thought that does anybody is present in their call center or not or they are palying IVR only saying busy.

I am also facing the same

I am also facing the same issue...very very bad service ....none of the phn numbers are working ..

Too much time taken in loan approval

I have really v bad experience with hdfc bank loan service. My husband apply for personal loan of amount 10 lakh. Agents insist him to buy 2
insurance policies which amount were 80 thousand.approx 2and the half months has been passed. But still now we hear only 1 line from your agent, that today you definitley get your amount. They are making us fool from last 13 day. Even we are thinking that they are fraud.

Change of my Email id

Dear sir,
First let me say you the customer care centre is not working properly as I have tried many times to talk to customer care centre and failed. I have my credit card in operation, recently I am getting messages on my phone only and I am not able to get the details of transactions.Presently you are sending the statement via mail, which is not working. Please send the statement on my This mail now and correct it in your record.
Thanking you,

PRADIP Kumar sinha

for cash refund

i am trying 18XXXXXXX4332 and 989xxxx333 these two number from last two days but all saying number is busy.
and send you some emails, please reply and help me

Refund is not reflecting in my account

Sir The amount given by amazon is 7100rs. And transtion date is 17 jan 2018.They are saying to fill charge dispute file. Then amount will reflect in my account

number of all criteriya

plase see all user of hdfc



Mobile Number Updation

I have request for my mobile number updation yesterday at BTM layout 2nd stage branch, bangalore. I was told that my number will be updated by 6 pm same day. But still it has not been updated. I am in urgent need of Net banking. Kindly do the needfull.

evening or sunday branch

Please email me if there is any of your Evening Branch or Sunday.I have to make some deposit urgently to an account, as due to Saturday, nearby branch has closed. to find out.Thanks

Please help me i am trying

Please help me i am trying (0612) 6160 616 from last two days but all saying number is busy

net banking

today i am transferred an amount through net banking, but that amount rs.1199/- deducted from my account, but money not deposited that particular account. kindly help me in this regard & can u give the transaction id please.