EBS Payment Gateway Helpline No 044 666 33333

All India Number(s): 
  • 044 666 33333 (All Business and Technical Queries)
  • 8657 5354 98 (For New Sale Enquiry)

Payment Deducted/Failed Transaction

If your payment has deducted while buying something, then you can directly call EBS customer care, it takes only a minute to connect to an active customer care representative. Keep ready with you:

  1. The transaction id( as reflected in your bank statement, credit card statement). You may also get an email from EBS containing the payment details. So first check your email
  2. Your bank details eg registered mobile, email id

The failed transaction details may take one day to reflect. You can also email to support [at] ebs [dot] in. Send in the email these details:

  1. Bank statement, circle in red your failed transaction id
  2. Bank account details along with registered mobile, email id
  3. The portal thru which you tried to pay thru EBS, the day and time

Sales Email

sales [at] ebs [dot] in

Support Email

support [at] ebs [dot] in

Important Link



Submit Ticket

Merchant/Alliance Account

Customer Login

List of India Offices


5th Floor, D Wing,
Jolly Board Tower,
i-Think Techno Campus,
Kanjurmarg - East,
Mumbai - 400 042,
Maharashtra, India.

Sales Enquiry:  86 57 535498
Corporate Office: 0-22-6652 8600


1st Floor,
Akar's Tech Park,
No 2, Manikodi Srinivasan Nagar
Main Road Extn,
Seevaram, Perungudi,
Chennai - 600 096, India.

Sales Enquiry:  86 57 535498
Fax: 0-44-66213327


Ingenico International India Pvt Ltd,
A-8, F.F., Sector-9, Noida 
(India) India. 

Sales Enquiry: 86 57 535498


Sales Enquiry:  86 57 535498


Sales Enquiry:  86 57 535498


Sales Enquiry: 86 57 535498

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