Dragonair Customer Care 1800 209 1616

Organization: 
Toll free Number(s): 
  • 1800 209 1616
  • 1800 212 1616

Head Office :

Dragonair House,
11 Tung Fai Road,
Hong Kong International Airport,
Lantau, Hong Kong.

Ticketing Office:

7/F, The Cameron,
33 Cameron Road, Tsim Sha Tsui
Kowloon, Hong Kong

List of Contact Details of Offices in India :

Bengaluru (Bangalore)

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)

Email: India_res [at] cathaypacific [dot] com
Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Kempegowda International Airport, Bengaluru
Airport Phone +91(80)66784318
Baggage Services Tel: +91(80)66784318
Email: BLR_BAG [at] dragonair [dot] com
Daily 0930–1800

Chennai

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)

Email: India_res [at] cathaypacific [dot] com

Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Chennai International Airport
Airport Phone +91(44)22561229
Baggage Services Tel: +91(44)22561229
Email: MAA_BAG [at] cathaypacific [dot] com
Daily 0930–1730 (except public holidays)

Delhi

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)
Email: India_res [at] cathaypacific [dot] com
Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Indira Gandhi International Airport
Airport Phone +91(11)49638311/12/13
Baggage Services Tel: +91(11)49638311/12/13
Email: DEL_BAG [at] cathaypacific [dot] com
Daily 0900–1700 (except public holidays)

Hyderabad

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)
Email: India_res [at] cathaypacific [dot] com
Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Rajiv Gandhi International Airport
Airport Phone +91(40)66605790
Airport Fax 91-40-66605792
Baggage Services Tel: +91(40)66605790
Email: HYD_BAG [at] cathaypacific [dot] com
Daily 0900–1700

Kolkata

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)
Email: India_res [at] cathaypacific [dot] com
Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Netaji Subhash Chandra Bose International Airport
Airport Phone +91(33)25118702/03
Baggage Services Tel: +91(33)25118704
Email: CCU_BAG [at] dragonair [dot] com
Daily 0930–1730

Mumbai

Reservations +91(22)66572222
1800 209 1616 (India Toll Free)
1800 212 1616 (India Toll Free)
Email: India_res [at] cathaypacific [dot] com
Mon-Sat 0930 - 1730
Fax +91(22)24936025
Airport Name Chhatrapati Shivaji International Airport
Airport Phone +91(22)66859002 / 66859003
Baggage Services Tel: +91(22)66859002 / 66859003
Email: BOM_BAG [at] cathaypacific [dot] com
Daily 0930–1730 (except public holidays)

Other areas of India

Reservations 91-22-66572222 (local)
1800 209 1616 (India Toll Free)
Office Hours: Mon-Sat 0930 - 1300, 1345 - 1730
Email: India_res [at] cathaypacific [dot] com
Fax 91-22-24936025

List Of World Wide Offices & Contact Details :

Bangladesh

Chittagong

Address Dragonair:
Global Aviation Services Ltd
Shahjadi Chamber, ground floor, 1331/B
SK Mujib Road, Agrabad C/A
Chittagong-4100
Reservations +88 01978666138  (calls by mobile only)
Sales office:
+88 01766698188
Fax +88 (031) 251 3747
Airport Name Chittagong Airport

Dhaka

Address Dragonair: 
Global Aviation Services Ltd (GSA)
Colloid Center, ground floor, 206/A
Tejgaon Industrial Area
Dhaka-1208, Bangladesh
Reservations +88 01978666138
Emaildacres [dot] common [at] dragonair [dot] com
Fax +88 (02) 882 3565
Airport Name Hazrat Shahjalal International Airport
Airport Phone +88 (02) 890 1785
Airport Fax +88 (02) 890 1795
Emaildacapt [dot] common [at] dragonair [dot] com
Baggage Services +88 (02) 890 1785

Cambodia

Phnom Penh

Address Cathay Pacific / Dragonair : 
Hong Kong Dragon Airlines Ltd, Ground Floor Regency Complex C, Suite 12-14C, Samdach Monireth Blvd, Sk. Tomnoubteouk, kh. Chamkarmon, Phnom Penh 3, Kingdom of Cambodia. 

Opening hours
Mon-Fri: 0800-1200 and 1300-1700
Sat/Public holidays: closed 

Email: pnh [dot] res [at] dragonair [dot] com
Reservations +855 (23) 424 300
Fax Cathay Pacific: +855 (23) 217 652

Dragonair: +855 (23) 217 652 / 424 304
Airport Name Phnom Penh International Airport
Airport Phone +855 (23) 890 143
Airport Fax +855 (23) 890 143
Baggage Services +855 (23) 424 300

China

Beijing

Address Cathay Pacific / Dragonair:
28/F, East Tower, Twin Towers 
B-12 Jianguomenwai Avenue 
Chaoyang District 
Beijing 100022, China

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 
Mon-Sun: 0700-2300
Fax +86 (10) 5905 7730
Airport Name Beijing Capital International Airport
Airport Phone +86 (10) 6453 2533
Airport Fax +86 (10) 6453 2539
Baggage Services Beijing Aviation Ground Services, Beijing International Airport, PO Box 6910, China 100621
Office Hours: 0600-2200
Tel: +86 (01) 64558234/38
Fax: +86 (10) 6455 8237

Changsha

Address Dragonair: 
Room 61001, 10/F, VIP Tower, Hua Tian Hotel, 300 Jie Fang East Road, Changsha, China.

Office Hours: Mon-Fri: 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (731) 8416 0502
Airport Name Changsha Huanghua International Airport
Airport Phone +86 (731) 96777
Baggage Services +86 (731) 8479 9650 

Chengdu

Address Dragonair:
5/F, Sheraton Chengdu Lido Hotel, No. 15, Section 1, Ren Min Zhong Road, Chengdu, China.

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (28) 8676 8008
Airport Name Chengdu Shuangliu International Airport
Airport Phone +86 (28) 8520 5797
Airport Fax +86 (28) 8520 5798
Baggage Services +86 (28) 8676 8828 / 8520 5797

Chongqing

Address Dragonair:
Room 2906, Metropolitan Tower, 68 Zourong Road, Central District, Chongqing, China.

Office Hours: Mon-Fri 0900-1700
Reservations 400-888-6628
(opening hours: Mon-Sun 0700-2300)
Fax +86 (23) 6372 9669
Airport Name Chongqing Jiangbei International Airport
Airport Fax +86 (23) 6715 3119
Baggage Services +86 (23) 6372 9900

Dalian

Address Dragonair:
Room 1504, 15/F, Dalian Gold Name Commercial Tower, 68 Renmin Road, Dalian, China.

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (411) 8280 4044
Airport Name Dalian Zhoushuizi International Airport
Airport Phone +86 (411) 8388 6281
Airport Fax +86 (411) 8664 4817
Baggage Services +86 (411) 8271 8855

Fuzhou

Address Dragonair:
Unit 1805A, 18/F, Sino International Plaza, 137 Wusi Road, Fuzhou, Fujian, China (Post Code:350003)

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (591) 8782 4305
Airport Name Fuzhou Changle International Airport
Airport Phone +86 (591) 2801 3931 / 2801 3932
Airport Fax +86 (591) 2801 3930
Baggage Services +86 (591) 2801 3184 / 2801 3931

Guangzhou

Address Cathay Pacific / Dragonair:
Suite 3702, Taikoo Hui, Tower 1, 385 Tianhe Road,
Tianhe District Guangzhou, PRC 510620

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax Cathay Pacific / Dragonair:
+86 (20) 3801 1057
Airport Name Guangzhou Baiyun International Airport
Airport Phone +86 (20) 3606 6999 (Automated Flight Information Enquiry)
Baggage Services +86 (20) 8612 2913

Guilin

Address Dragonair:
No. 42 Chuan Shan Road
G/F Lobby, Guishan Grand Link Hotel
Guilin, Guangxi, China

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (773) 286 1666
Airport Name Guilin Liangjiang International Airport
Airport Phone +86 (773) 284 4356/57/58
Airport Fax +86 (773) 284 4355
Baggage Services +86 (773) 284 4355

Haikou

Address Dragonair:Room 2004 20/F, Haiken International Financial Center,
115 Marina Boulevard,
Haikou, Hainan Province,
China 570125
Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (898) 6857 6929
Airport Name Haikou Meilan International Airport
Airport Phone +86 (898) 6575 1831
Airport Fax +86 (898) 6575 1830
Baggage Services +86 (898) 6575 1952 / 6575 1831

Hangzhou

Address Dragonair: 
Unit 1203, Area A, Euro America Center, 18 Jiaogong Road, Hangzhou, China

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (571) 85069808
Airport Name Hangzhou Xiaoshan International Airport
Airport Phone +86 (571) 86660134 / 86660135
Airport Fax +86 (571) 86660136
Baggage Services +86 (571) 85068388

Kunming

Address Dragonair:
Room 1405-06, 14/F, Hong Ta Mansion, 155 Beijing Road, Kunming, China

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +85 (871) 6709 3615
Airport Name Kunming Changshui International Airport
Airport Phone +86 (871) 6708 5758
Airport Fax +86 (871) 6708 5500
Baggage Services +86 (871) 6709 3614

Nanjing

Address Dragonair: 
Room 751-753, World Trade Centre Nanjing, 2 Hanzhong Road, Nanjing, China.

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (25) 8471 7252
Airport Name Nanjing Lukou International Airport
Airport Phone +86 (25) 5248 0091
Airport Fax +86 (25) 5248 0092
Baggage Services +86 (25) 5248 0091

Ningbo

Address Dragonair: 
Room 2406, COB Office Tower, No.1083 Zhong Shan East Road, Ningbo, China 315000

Office Hours: Mon-Fri 0900-1700
Reservations 400 888 6628 (opening hours: Mon-Sun 0700-2300)
Fax +86 (574) 8732 9878
Airport Name Ningbo Lishe International Airport
Airport Phone +86 (574) 8742 7931
Airport Fax +86 (574) 8742 7932
Baggage Services +86 (574) 87427931

Qingdao

Address Dragonair: 
G/F, Copthorne Hotel Qingdao (former Hotel Equatorial Qingdao), 28 Xiang Gang Zhong Road, Qingdao, China. 
Office Hours: 
Mon-Fri 0900-1700
Reservations Dragonair:
400-888-6628 (Reservations) 
Mon-Sun: 0700 - 2300 (Reservations)
Fax +86 (532) 85776113
Airport Name Qingdao Liuting International Airport
Airport Phone +86 (532) 83789480
Airport Fax +86 (532) 84717140
Baggage Services +86 (532) 85776110

Sanya

Address Dragonair: 
Departure Hall, International Building, Sanya Phoenix International Airport, Sanya, Hainan, China 572000
Office Hours:
Mon-Fri 0900-1700
Reservations Dragonair: 
400-888-6628 (Reservations) 
Mon-Sun: 0700 - 2300 (Reservations)
Fax +86 (898) 88289603
Airport Name Sanya Phoenix International Airport
Airport Phone +86 (898) 88289600
Airport Fax +86 (898) 88289603
Baggage Services Dragonair: 
Room 240, Departure Hall, International Building, Sanya Phoenix International Airport, Sanya, Hainan, China 572000
Tel: +86 (898) 88289600

Shanghai

Address Cathay Pacific / Dragonair (Hongqiao): 
Dragonair Hongqiao International Airport Office

Town Office
Room 1605-1608, 1788 Nanjing Xi Road, Shanghai, China
Office Hours: Mon-Fri 0900-1700
Reservations 400-888-6628 
Mon-Sun: 0700 - 2300
Fax +86 (21) 62637399
Airport Name Shanghai Hongqiao International Airport
Airport Phone Dragonair: +86 (21) 68346798
Airport Fax Dragonair:
+86 (21) 68346808
+86 (21) 68339799
Baggage Services To be advised

Shanghai

Address Cathay Pacific / Dragonair (Pudong): 
Town Office
Room 1605-1608, 1788 Nanjing Xi Road, Shanghai, China
Office Hours: Mon-Fri 0900-1700
Reservations 400-888-6628 
Mon-Sun: 0700 - 2300
Fax +86 (21) 62637399
Airport Name Shanghai Pudong International Airport
Airport Phone Dragonair: +86 (21) 68346798
Airport Fax Dragonair:
+86 (21) 68346808
+86 (21) 68339799
Baggage Services Shanghai International Airport Co. Ltd (SIA)
Shanghai Pudong International Airport Terminal 2
Tel: +86 (21) 68340323/24
Fax: +86 (21) 68340325

Wenzhou

Address Hong Kong Dragon Airlines Limited Wenzhou Office
No.1 Xiangyuan Road, Shangri-La Hotel, Wenzhou, China
Office Hours: 0900-1700
Reservations 400-888-6628 (opening hours: 0700 - 2300)
Fax +86 (577) 86861722
Airport Name Wenzhou Longwan International Airport
Airport Phone +86 0577-86866791 
Email: WNZ#KKKA [at] CATHAYPACIFIC [dot] COM 

Wuhan

Address Dragonair: 
Unit 422, 4/F, Shangri-La Hotel Wuhan, 700 Jianshe Avenue, Hankou, Wuhan, China. 
Office Hours: 
Mon-Fri 0900-1700
Reservations 400-888-6628 (Reservations) 
Mon-Sun: 0700 - 2300 (Reservations)
Fax +86 (27) 85802822
Airport Name Wuhan Tianhe International Airport
Airport Phone +86 (27) 65687877
Airport Fax +86 (27) 65687779
Baggage Services +86 (27) 85501055/1056

Xi'an

Address Dragonair: 
Room C703, Zhongda International Mansion, No.30 Nan Da Street, Xi'an, China. Post Code 710002
Office Hours:
Mon-Fri 0900-1700
Reservations Dragonair:
400-888-6628 (Reservations) 
Mon-Sun: 0700 - 2300 (Reservations)
Fax +86 (29) 87203059
Airport Name Xi'an Xianyang International Airport
Airport Phone +86 (29) 88790488
Airport Fax Dragonair: +86 (29) 88790486
Baggage Services Tel: +86 (29) 88798906
Fax: +86 (29) 88790486

Xiamen

Address Dragonair: 
Room 201-204, The Marco Polo Hotel, 8 Jianye Road, Hubin Bei, Xiamen, China.

Office Hours: Mon-Fri 0900-1700
Reservations Dragonair: 
400-888-6628 (Reservations) 
Mon-Sun: 0700 - 2300 (Reservations)
Fax Dragonair: 
+86 (592) 5117701
Airport Name Xiamen Gaoqi International Airport
Airport Phone Dragonair: 
+86 (592) 5731130 / 1
Airport Fax Dragonair: +86 (592) 6029427
Baggage Services Dragonair: 
Tel: +86 (592) 5708371 
Fax: +86 (592) 5708246

Zhengzhou

Address 2003-2004, 20/F, Lu Jing Building, No. 14 CBD Outer Ring Road, Zhengzhou 450000
Reservations 400-888-6628 (opening hours: 0700 - 2300)
Airport Name Zhengzhou Xinzheng International Airport
Airport Phone +86 (371) 68510741/68510747
Airport Fax +86 (371) 68510740
Baggage Services +86 (371) 68519117

Hong Kong

Hong Kong

Address Head Office:
Dragonair House,
11 Tung Fai Road,
Hong Kong International Airport,
Lantau, Hong Kong.

Ticketing Office:
7/F, The Cameron,
33 Cameron Road, Tsim Sha Tsui
Kowloon, Hong Kong

Office Hours:
Mon-Fri: 0900 - 1800
Sat: 0900 - 1400
Sun/PH: Closed
Reservations Flight Enquiries
2747-3333

Hotel and packages
2747- 3311  
Flight Enquiries:
24 hours a day, 7 days a week

Hotel and Package Enquiries#:
0700 - 2100, 7 days a week

# Hotel and Package Enquiries will be handled by Cathay Holidays Limited
Fax +852 2560 1411
Airport Name Hong Kong International Airport
Airport Phone -
Airport Fax +852 2186 6702
Baggage Services Tel: +852 2180 2120
Fax: +852 2186 6707

Indonesia

Denpasar (Bali)

Address Kuta Paradiso Hotel
Jl. Kartika Plaza, South Kuta Beach
Tuban – Bali
Reservations 0804-1-888888 (landline calls within Indonesia only)
+62 (21) 515-1747
Email: jkt#pax [at] cathaypacific [dot] com
Fax +62 (21) 515-1731
Airport Name Ngurah Rai International Airport
Airport Phone +62 (361) 935-3942
Airport Fax +62 (361) 935-5801
Baggage Services +62 (361) 936-6964

Japan

Fukuoka

Address Cathay Pacific / Dragonair:
Island G, 3F, International Terminal Building, Fukuoka Airport
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 
Email: tyo_eservice [at] cathaypacific [dot] com
Fax +81-3-6746-1017
Airport Name Fukuoka Airport
Airport Phone +81-92-477-0300
Airport Fax +81-92-477-0350
Baggage Services +81-092-477-0344

Hiroshima

Address Dragonair:
Hiroshima Airport
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 
Email: tyo_eservice [at] cathaypacific [dot] com

Dragonair: +81-3-6746-1001
Fax +81-3-6746-1017
Airport Name Hiroshima Airport
Airport Phone +81-848-86-8201 (c/o Ground Handling Agent – HIJ JAL office)
Airport Fax +81-848-86-8252
Baggage Services +81-848-86-8201 (c/o Ground Handling Agent – HIJ JAL office)

Okinawa

Address Dragonair:
Naha Airport International Terminal
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 
Email: tyo_eservice [at] cathaypacific [dot] com

Dragonair : +81-3-6746-1001
Fax +81-3-6746-1017
Airport Name Naha Airport
Airport Phone +81-98-851-8580
Airport Fax +81-98-851-8581
Baggage Services +81-98-851-8580

Osaka

Address Cathay Pacific: 
Island C, 4F, Passenger Terminal Building, Kansai International Airport
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 
Email: tyo_eservice [at] cathaypacific [dot] com
Fax +81-3-6746-1017
Airport Name Kansai International Airport
Airport Phone +81-724-56-5031
Airport Fax +81-724-56-5038
Baggage Services +81-724-56-5042

Tokyo

Address Cathay Pacific / Dragonair (Haneda): 
Zone J, 3rd Floor
International Flight Passenger Terminal,
Tokyo International Airport (Haneda)
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL:+81-3-6746-1000 (from overseas and IP telephone)
Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays) 
Email: tyo_eservice [at] cathaypacific [dot] com

Dragonair : +81-3-6746-1001
Fax +81-3-6746-1017
Airport Name Haneda Airport
Airport Phone +81-3-6428-0376
Airport Fax +81-3-6428-0383
Baggage Services +81-3-6428-0378

Tokyo

Address Cathay Pacific / Dragonair (Narita): 
Zones C and D, 3/F Main Building, Terminal 2, Narita International Airport
Reservations Cathay Pacific / Dragonair: 

Centralised Reservations & Ticketing Centre

Toll free: 0120-46-3838 (in Japan)

TEL: +81-3-6746-1000 (from overseas and IP telephone)

Email: tyo_eservice [at] cathaypacific [dot] com

Dragonair : +81-3-6746-1001

Monday - Saturday: 0900 – 1730 (closed on Sunday / Public Holidays)
Fax +81-3-6746-1017
Airport Name Narita International Airport
Airport Phone +81-476-32-7650
Airport Fax +81-476-32-7667
Baggage Services +81-476-32-7673

Korea

Busan

Address Dragonair:
4/F, Trade Centre, 87-7, 4-Ga, Jungang-dong, Jung-gu, Busan, Korea.
Reservations +82 1644-8003 
Mon-Fri 0900-1730 (closed on weekends / public holidays)
Email : sel#res [at] cathaypacific [dot] com
Fax +82 (2) 311-2754
Airport Name Gimhae International Airport
Airport Phone +82 (51) 831-0495
Airport Fax +82 (51) 831-0496
Baggage Services +82 (51) 971-2626

Jeju

Address Dragonair:
306, Jeju International Airport, Yongdam-2dong, Jeju-si, Korea
Reservations +82 1644-8003 
Mon-Fri 0900-1730 (closed on weekends / public holidays)
Email : sel#res [at] cathaypacific [dot] com
Airport Name Jeju International Airport
Airport Phone +82 (64) 749 8701
Airport Fax +82 (64) 749 8704
Baggage Services +82 (64) 749 8701

Seoul

Address Cathay Pacific / Dragonair:
15/F, Seoul City Tower Building, 581 Namdaemoon-ro 5 ka, Seoul
Reservations +82 1644-8003 
Mon-Fri 0900-1730 (closed on weekends / public holidays)
Email : sel#res [at] cathaypacific [dot] com
Fax +82 (2) 311-2754
Airport Name Incheon International Airport
Airport Phone +82 (32) 744-6775 / 7
Airport Fax +82 (32) 744-6779
Baggage Services +82 (32) 744-6770

Malaysia

Kota Kinabalu

Address Dragonair: 
Hong Kong Dragon Airlines Ltd,
E-30-3 Signature Office
Block E, Lot 30, 3rd Floor
KK Times Square, Off Coastal Highway
88100 Kota Kinabalu
Sabah, Malaysia
Reservations +60 (88) 254-733
Email: bkires [dot] common [at] dragonair [dot] com
Office Hours: Mon-Fri 0830-1745
Closed on Sat, Sun and Public Holidays.
Fax +60 (88) 237-300
Airport Name Kota Kinabalu International Airport
Airport Phone +60 (88) 413-500
Airport Fax +60 (88) 413-522
Baggage Services +60 (88) 515-302
Email: bki_bag [at] dragonair [dot] com

Kuala Lumpur

Address Cathay Pacific: 
Suite 6.2, Level 6, Menara IMC,
8 Jalan Sultan Ismail,
50250 Kuala Lumpur
Reservations +60 (3) 2035-2777
Email: kulres_tkg [at] cathaypacific [dot] com

Office Hours: Mon-Fri 0830-1745
Closed on Sat, Sun and Public Holidays
No walk-in ticketing counter
Fax +60 (3) 2072-4769
Airport Name Kuala Lumpur International Airport
Airport Phone +60 (3) 8787-2808
Airport Fax +60 (3) 8787-2800
Baggage Services Tel: +60 (3) 8776-5772 / +60 (3) 8776-5781
Fax: +60 (3) 8787-4357
Email: kul_bag [at] cathaypacific [dot] com

Penang

Address Cathay Pacific: 
Suite 3.02, Level 3
Wisma Great Eastern
25, Lebuh Light
10200 Penang
Reservations +60 (4) 261-8397
Email: pensales [at] cathaypacific [dot] com
Fax +60 (4) 261-8391
Airport Name Penang International Airport
Airport Phone +60 (4) 643-7621
Baggage Services Tel: +60 (4) 630-1020
Fax: +60 (4) 640-1111
Email: pen_bag [at] cathaypacific [dot] com or pen_bag [at] dragonair [dot] com

Myanmar

Yangon

Address Hong Kong Dragon Airlines Limited
Unit 1107, 11th Floor, Sakura Tower
339 Bogyoke Aung San Road
Kyauktada Township, Yangon
Union of Myanmar
Tel: 95-1-255320 / 95-1-255321 / 95-1-255322 / 95-1-255323
Reservations Tel: 95-1-255320 / 95-1-255321 / 95-1-255322 / 95-1-255323 Ext. 101 & 107
Fax: 95-1-255329
Airport Name Yangon International Airport
Baggage Services Myanmar Airways International (GHA of Dragonair)
Tel: 95-1-533200 / 95-1-533206 / 95-1-533209 / 95-1-533211

Nepal

Kathmandu

Address Amravati Travels Pvt Ltd.
Amravati House,
285 Narayan Chaur Marg,
Naxal, Kathmandu, Nepal
Reservations +977 (1) 444 4820
Cathay Pacific:
Email: GSA#KTMP [at] cathaypacific [dot] com
Fax +977 (1) 444 5096
Airport Name Tribhuvan International Airport

Philippines

Cebu

Address 12/F Ayala Life FGU Center,
Mindanao Ave. cor Biliran Rd.,
Cebu Business Park, 6000 Cebu City, Philippines
Reservations +63 (32) 231-3747
Fax +63 (32) 234-4143
Airport Name Mactan-Cebu International Airport
Airport Phone +63 (32) 340-3254
Airport Fax +63 (32) 340-2985
Baggage Services +63 (32) 340-2104

Clark/Angeles City - Mega Manila

Address Building 7549, Clark International Airport,
Clark Civil Aviation Complex,
Clark Freeport Zone, Clarkfield,
Pampanga, Philippines 2023
Reservations +63 (2) 757-0111
Fax Ticket Office: +63 (2) 753-3960
Reservations Office: +63 (2) 753-3959
Airport Name Clark International Airport
Airport Phone +63 (45) 499-3075
Airport Fax +63 (45) 499-3075

Davao

Address RRS Worldwide Destinations, Inc.
3rd Floor, Metro Lifestyle Corporate Centre,
F. Torres Street corner E. Jacinto Extension
Davao City, Philippines
Reservations +63 (82) 222-8901
Fax +63 (82) 222-8900
Airport Name Davao City Francisco Bangoy International Airport

Manila

Address 22nd Floor LKG Tower,
6801 Ayala Avenue,
Makati City 1226, Philippines
Reservations
Makati Office:
+63 (2) 7570111
Email: MNLRES [dot] common [at] dragonair [dot] com

Monday-Friday: 0830-1730
Saturday, Sunday and Public Holidays: Closed

Effective 01 Oct 2015
Monday-Friday: 0800 – 1700
Saturday, Sunday and Public Holidays: Closed
Fax +63 (2) 753-3959
Airport Name Ninoy Aquino International Airport
Airport Phone +63 (2) 832-2979
+63 (2) 832-1761
Baggage Services +63 (2) 831-7775
Fax: +63 (2) 832-1412

Negros and Panay Island

Address RRS Worldwide Destinations, Inc
M/F ILOILO Business Hotel,
Glicerio Pison Street
Corner Benigno Aquino Avenue
Mandurriao, Iloilo City, Philippines
Reservations

+63 (33) 393-1499

Airport Name Iloilo International Airport

Sri Lanka

Colombo

Address Finlays Colombo PLC
Finlay House, 186 Vauxhall Street, Colombo 2, Sri Lanka
Reservations +94 (11) 233 4145 
Fax +94 (11) 242 3406
Airport Name Bandaranaike International Airport
Airport Phone +94 (11) 2252157 / 8 (Operating hours: 1930 – 0400)
Airport Fax +94 (11) 2252139
Baggage Services Tel: +94 (0) 19733 2418 / 2415 / 2391 - SriLankan Airlines (Ground Handling Agent) 24hour operation   

Taiwan

Kaohsiung

Address Cathay Pacific / Dragonair 
6/F, 21 Chunghwa 3rd Road, Kaohsiung, Taiwan.

Ticketing Counter: 
Office Hours: 0830-1245, 1400-1745
Reservations Dragonair: 
886 (2) 2712-4567
Fax Passenger Sales: 886 (7) 213-6580

Ticketing: 886 (7) 213-6550
Airport Name Kaohsiung International Airport
Airport Phone Dragonair: 886 (7) 802-1897
Office Hours: 0600-2135
Airport Fax Dragonair: 886 (7) 801-7724
Baggage Services Dragonair: 886 (7) 802-0060

Taichung

Address Room A1, 8th floor, 239 Min Chuan Road, Taichung

Airport Office Address:
Dragonair office, Taichung Airport No.168, Sec.1, Zhonghang Road., Shalu District, Taichung City 43346, Taiwan.

Ticketing Counter: 
Office Hours: Mon-Fri 0830 - 1245, 1400 - 1745
Reservations 886 (2) 2712-4567  
Fax 886 (4) 2301-3211
Airport Name Taichung Airport
Airport Phone 886 (4) 2369-0800
Office Hours: 0600-2200
Airport Fax 886(4)2615-5153

Taipei

Address Cathay Pacific / Dragonair
12/F, 129 Min Sheng East Road, Section 3, Taipei

Ticketing Counter: 
Office Hours: Mon-Fri 0830-1745
Reservations
+886 (2) 2712-4567 
Fax
+886 (2) 2175-1292
Airport Name Taiwan Taoyuan International Airport
Airport Phone +886 (3) 398-2501 / 2
Office Hours: 0430-2140 
Airport Fax +886 (3) 383-4460
Baggage Services Terminal 1, behind Island 2
Opening Hours: 0900–1700
Tel: +886 (3) 398-2500

Thailand

Bangkok

Address Cathay Pacific: 
11/F, Ploenchit Tower, 898 Ploenchit Road, Pathumwan, Lumpini, Bangkok 10330. 

Ticketing office:
Office Hours:
Monday - Friday: 0830 - 1730
Saturday, Sunday & Public holiday: Closed
Reservations Flight Enquiries
02-787-3366

Hotel and packages
02-787-3367  
Monday - Friday: 0800 - 1730
Saturday - Sunday: Closed
Public holiday: 0830 - 1230

Note 1
  • For holiday packages made before 2 Jul 2015, please call us at 02-787-3366.
  • For holiday packages made on or after 2 Jul 2015, please call us at 02-787-3367.
  
Fax +(66) 2-263-0622
Airport Name Suvarnabhumi International Airport
Airport Phone +(66) 2-134-2888
Airport Fax +(66) 2-134-2889
Baggage Services +(66) 2-134-2817 (Cathay Pacific Office)

Chiang Mai

Address Dragonair: 
Manit Transport Co ., Ltd (GSA), 143 Rajchawong Road. T. Changmoi A. Muang Chiangmai 50300
Reservations +(66) 53-252-988
Fax +(66) 53-251-417
Airport Name Chiang Mai International Airport

Phuket

Address Dragonair: 
Room 307, 3/F, Phuket International Airport, Maikhao District, Amphur Thalang, Phuket 83110, Thailand.

Office Hours:
Mon: 1100 - 1900
Tue / Thu / Sun: 0800 - 1500
Wed / Fri / Sat: 0800 - 1900
Reservations 1-800 700 707 (toll free) for calling from Phuket
(66) 2 7873366 for calling from other regions of Thailand.
Fax +(66) 2-263-0622
Airport Name Phuket International Airport
Airport Phone +(66) 76-351-4967
Airport Fax +(66) 76-328-352
Baggage Services +(66) 76-351-217

Vietnam

Da Nang

Address Dragonair Da Nang
Room 4.27, 4th Floor, Passenger Terminal,
Da Nang International Airport, Da Nang City, Vietnam
Tel: +84 (511) 3616 200
Reservations Please contact our office in Ho Chi Minh city
Tel: +84 (8) 38 223 203
Email: sgn#rnt [at] cathaypacific [dot] com
Fax +84 (511) 3616 201
Airport Name Da Nang International Airport

Hanoi

Address Room 1204, 12th Floor, Office Building, Hanoi Towers, 49 Hai Ba Trung, Hoan Kiem, Hanoi
Reservations +84 (4) 38 267 298
Email: hanoi [at] cathaypacific [dot] com 
  • Mon to Fri:
    0830 – 1200
    1300 – 1630
  • Sat, Sun & Public holidays: closed
Fax +84 (4) 38 267 709
Airport Name Noi Bai International Airport
Airport Fax +84 (4) 38 865 242
Email: han#apt [at] cathaypacific [dot] com
Baggage Services +84 (4) 38 840 008

Ho Chi Minh City

Address R502, 5th Foor, Centec Tower, 72-74 Nguyen Thi Minh Khai, Dist 3. Ho Chi Minh City
Reservations +84 (8) 38 223 203
Email: sgn#rnt [at] cathaypacific [dot] com 
  • Mon to Fri:
    0830 – 1200
    1300 – 1630
  • Sat, Sun & Public holidays: closed
Fax +84 (8) 38 258 276
Airport Name Tan Son Nhat International Airport
Airport Fax +84 (8) 3844 8366
Email: sgn#apt [at] cathaypacific [dot] com
Baggage Services Tel: +84 (8) 35 470 415
Fax : +84 (8) 38 462 803
Email: sgn#bag [at] cathaypacific [dot] com

Contact Details For :

The Marco Polo Club Service Centre

Service lines are open 24 hours a day, 7 days a week. Please have your membership number ready when calling the service hotlines.

Use international prefix before dialling

Location Green / Silver / Gold Diamond
Worldwide toll-free +800 2747 5500 +800 2747 3888
Hong Kong +852 2747 5500
800 938088 (Mandarin service) #
+852 2747 3888

Fax: +852 2537 9900
E-mail: theclub [at] cathaypacific [dot] com
Address: Cathay Pacific - The Marco Polo Club, PO Box 1024, Tsuen Wan Post Office, Hong Kong

Non-standard toll-free worldwide service line numbers:

Location Green / Silver / Gold Diamond
Australia 1800 687 509 1800 687 195
Bahrain 800 00 362 800 04464
Belgium 0800 7 8978 0800 7 8965
Canada 1 855 214 5935 1 855 882 6473
China 4006 747 333  (Mandarin service) #
10800 852 2828   (China Unicom) #
10800 152 2828  (China Telecom) #
Denmark 80 25 1009 80 25 1007
France 08009 15751 08009 15750
Germany 0800 182 6930 0800 182 6802
India 000 800 852 1002 000 800 852 1296
Indonesia 001 803 852 3888  001 803 852 2830
Italy 800 877 720
800 872 349
Japan 00531 085 0028 * 00531 085 0027 *
Macau 0800 993 0800 702
Malaysia 1800 81 6493 1800 81 6492
New Zealand 0800 453253 0800 453252
Norway 800 17 682 * 800 17 681 *
Philippines 1800 10 676 2582 or 1800 10 MPOCLUB(PLDT)
1800 8 676 2582 or 1800 8 MPOCLUB(Globe)
1800 5 676 2582 or 1800 5 MPOCLUB(Bayantel)
1800 765 8023  (ETPI)
1800 1855 5500  (PLDT)
1800 765 7014  (ETPI)
Singapore 800 8523 895 * 800 8523 894 *
South Africa 0800 99 0638 0800 982 032
South Korea 00798 8521 3095 00798 8521 3514
Sri Lanka 2 543 940 (within Colombo)
011 2 543 940 (Outside Colombo)
2 475 601 (within Colombo)
011 2475 601 (Outside Colombo)
Sweden 020 796 585 * 020 791 010 *
Switzerland 0800 56 3552 0800 56 1701
Taiwan 00801 85 6618  (Mandarin service) % 
Thailand 001 800 852 3248 001 800 852 3548
The Netherlands 0800 022 3807 0800 022 7069
UAE 8000 852 03895 8000 852 02859
UK 0800 05 60737 0800 05 60724
USA 1 855 781 7104 1 855 449 7488

Comments

Post new comment

Comments written in incorrect English, improper grammar, using short forms, using Hindi words etc - those comments will be deleted.
The content of this field is kept private and will not be shown publicly.
  • Links to specified hosts will have a rel="nofollow" added to them.

  • Each email address will be obfuscated in a human readable fashion or (if JavaScript is enabled) replaced with a spamproof clickable link.
  • Lines and paragraphs break automatically.

More information about formatting options