Home › Banks › Citibank Customer Care No. 1860 210 2484

Citibank Customer Care No. 1860 210 2484

Updated on Wednesday, 21 June 2023 - 3:23pm
Organization: 
Toll free Number(s): 
  • 1800 267 2425 (To block card/unauthorized transaction)
  • 1800 266 2400 (Grievance Redressal 10am-6pm Mon-Sat)
All India Number(s): 
  • 1860 210 2484 (24*7 Customer care-Credit Cards/ Citibanking/ Suvidha/ Loans*)
  • 70655 52484 (Missed call no.- To get registered for WhatsApp banking)
International Numbers: 
+91 22 4955 2484 (For calling from outside of India)
Website: 
Official Website

Note: Citi India's consumer banking business has been transferred to Axis Bank, and Axis Bank will now serve Citi India's consumer banking customers.

IVRS Menu - 1860 210 2484

Select your preferd language (Press- 1. English, 2. Hindi)

After Select Language:

  • For information on credit card or bank account enter your card or account no.
  • Press *1- To report loss of card or any suspicious transaction or call.
  • Press *2- For information on your home loan, personal loan or auto loan.
  • Press *3- To apply or to know more about product or to know the status of your credit card application..

Important Links

Install App

Online Chat

  • Go to the official website
  • In right corner there is an "Ask Me" option
  • Click on this
  • Type your query
  • Click on send

SMS Service (52484 or 9880752484)

S.No. Request Message format Information Example
Banking Accounts Information
1 Balance enquiry BAL<space>Last 4 digits of your
debit card number		 To obtain the latest
balance in your Citibank account		 BAL 1234
2 Latest Salary Credit SAL<space>Last 4 digits of your
debit card number		 To obtain the latest Salary
Credit in your Citibank account		 SAL 1234
3 Nearest ATM Location ATM<space>Location To obtain the location
of the nearest Citibank ATM(s)		 ATM Mulund Or ATM Noida
4 Duplicate account statement
(only 1 request per day allowed)		 DUPSTAT<space>Last 4 digits of
your debit card number		 To obtain a duplicate monthly
statement. This will be delivered
to your Email or to your mailing
address as per your existing
preference		 DUPSTAT 1234
5 Cheque book Request
(only 1 request per day allowed)		 CHQBOOK<space>Last 4 digits
of your debit card number		 To obtain a new cheque book.
A new cheque book with 50 leafs
would be dispatched to
your mailing address.		 CHQBOOK 1234
6 One time Password
(OTP)		 OTP<space>Last 4 digits of your
debit card number		 To obtain an OTP for online transaction
using your Debit card		 OTP 1234
Money Transfer through IMPS (Immediate Payment Service)
7 Know your MMID
(Mobile Money
Identifier)		 MMID<space>Last 4 digits of
your debit card number		 To obtain your MMID
(Mobile Money Identifier)
to perform instant IMPS
transactions.		 MMID 1234
8 Money transfer
through SMS (only
for registered payees)		 IMPS<space>Beneficiary
MMID<space>Beneficiary
Mobile number<space>Money to be
transferred<space>Last 4 digits of
your debit card number		 You can transfer money to
your existing registered
payees through IMPS,
through SMS		 IMPS 9031234
9810012345 100 1234
(To transfer 100 INR to
MMID - 9031234 &
Mobile number - 9810012345)

Branch Offices

  • Branch Timings: 10 am to 2 pm on weekdays and working Saturdays.
  • Cash Timings: 10 am to 2 pm on weekdays and working Saturdays.
  • Branch Working days:  Branches will remain closed on Sundays and 2nd & 4th Saturdays.
S.No. Location Phone Number Address
1 Ahmedabad 079-40015740 Ground Floor, Kalapurnam, Near
Municipal Market, CG Road,
Ahmedabad - 380 009
2 Aurangabad  0240-6659009 Saraswati Sankul, Opposite
S.B. Bus Stop, Aurangapura,
Aurangabad - 431 001,
3 Bengaluru 080-67739333 No. 5, M.G. Road,
Bengaluru - 560 001, .
4 Bengaluru 080-49008522 No. 91, Prestige South End,
South End Road, Opposite
Surana College, Jayanagar,
Bengaluru - 560 004,
5 Chandigarh 0172-6650900 SCO 4-5, Sector 8 C,
Madhya Marg,
Chandigarh - 160 009
6 Chennai 044-42274419 50, C.P. Ramaswamy Road,
3rd Street, Abhiramapuram,
Alwarpet, Chennai - 600 018
Branch Timings:- 10 am to 4 pm
on weekdays and working Saturdays.
Cash Timings:- 10 am to 4 pm
on weekdays and working Saturdays.
7 Chennai 044-49140222 50, C.P. Ramaswamy Road,
3rd Street, Abhiramapuram,
Alwarpet, Chennai - 600 018
Branch Timings:: 10 am to 4 pm
on weekdays and working Saturdays.
Cash Timings:: 10 am to 4 pm
on weekdays and working Saturdays.
8 Coimbatore 0422-4237305 657, Tristar Towers,
Avinashi Road,
Coimbatore - 641 037
Branch Timings:: 10 am to 4 pm
on weekdays and working Saturdays.
Cash Timings:: 10 am to 4 pm
on weekdays and working Saturdays.
9 New Delhi 011-66125400 Ground and 1st Floor,
DLF Capitol Point,
Baba Kharak Singh Marg,
Connaught Place,
New Delhi - 110 001
10 Delhi 011-49231800 27, Central Market, Sector II,
Western Avenue Road,
Punjabi Bagh West, Delhi-110 026
11 New Delhi 011-49812901 Ground Floor, International
Trade Tower, Nehru Place,
New Delhi - 110 019.
12 New Delhi 011-66415000 Level 1, Gurmehar, A-12,
Ring Road, South Extension
Part-I, New Delhi - 110 049,
13 New Delhi 011-49231700 33, Basant lok, Vasant Vihar,
Priya PVR Complex,
New Delhi - 110 057,
14 Faridabad 0129-4182250 24-27, Lower Ground Floor,
Crown Ansal Plaza, Sector 15A,
Mathura Road, Faridabad - 121 007,
15 Gurgaon 0124-4893918 Ground Floor, DLF Square,
M Block, Jacaranda Marg,
DLF City, Phase II,
Gurgaon - 122 002,
16 Secunderabad 040-40005834 Ground Floor, Queens Plaza,
S.P. Road, Begumpet,
Secunderabad - 500 003
17 Hyderabad 040-66017101 Unit No. 1, Apurupa Silpi,
Survey No. 124, Gachibowli Village,
Serilingampally Mandal, Hyderabad,
Ranga Reddy District - 500 032
18 Jaipur 0141-4053302
0141-4053300		 Bhagwati Bhawan, Ground Floor,
Government Hostel Crossing,
M I Road, Jaipur - 302 001,
19 Kochi 0484-4196500 38/1581 Ravis Arcade,
Padma Junction, M G Road,
Ernakulam, Kochi - 682 035
Branch Timings: 10 am to 4 pm
on weekdays and working Saturdays.
20 Kolkata 033 44003538
033 44003510		 Kanak Building, 41,
Chowringhee Road,
Kolkata - 700 071
21 Kolkata 033 44095015
033 44095017		 9, Brabourne Road,
Bombay Mutual Building,
Ground Floor,
Kolkata - 700 001
22 Mumbai 022-25981401 Ground Floor, Shop No. 2.,
Wing A, Lalani Residency,
Survey No. 199/4,
Village Kavesar, Opp.
Suraj Water Park, Near
Waghbil Naka, Ghodbunder Road,
Thane (West) - 400 615
23 Mumbai 022-40765172 Bombay Mutual Building,
293, D.N. Road, Fort,
Mumbai - 400 001,
24 Mumbai 022-61757771 Ground Floor, FIFC Building,
G-Block, Plot no c-54 and C55,
Bandra Kurla Complex,
Bandra (East), Mumbai - 400 098,
25 Mumbai 022-61416010 Mahatma Phule Bhavan,
Palm Beach Road Junction,
Sector 17, Vashi,
Navi Mumbai - 400 705
26 Mumbai 022-42142652 322, West View Building,
Linking Road, Khar (West),
Mumbai - 400 052
27 Mumbai 022-61534036 Times Square IT Park,
Wing "B", Unit No. 1,
Andheri-Kurla Road,
Marol Andheri (E),
Mumbai - 400 059
28 Mumbai 022-40532123 Ground floor, Shop no.G9 & G10,
Palladium, Phoenix Mills
Compound, 462, Senapati Bapat
Marg, Lower Parel,
Mumbai - 400013
29 Nagpur 0712-6623101 Nexus Point, Shop No. 1,
Opp. Vidhan Bhawan,
Civil Lines, Nagpur - 440 001.
30 Nasik 0253-6647007 Rushiraj Presidency, Opp.
Bhosala Military School,
52, 53, D'Souza Colony,
College Road, Nasik - 422 005
31 Noida 0120-4396530 Ground Floor,
Som Datt Tower, K-2,
Sector-18, Noida 201301.
32 Pune 020-66064200 Ground Floor, Onyx Tower,
37/3 Ghorpadi, Nr. Westin Hotel,
North Koregaon Park Main Road,
Pune - 411 001,
33 Surat 0261-4082707 14 Adarsh Society, Opp.
Kakadia Complex, Ghod Dod Road,
Surat - 395 007
34 Vadodara 0265-6639210 Pelican Opp. Race Course Tower,
Gotri Road, Vadodara - 390 007,
35 Lucknow 0522-4031217/
1860 210 2484
(24*7 CitiPhone Helpline)		 17/1, Ashok Marg, Ground Floor,
Lucknow - 226 001

Grievance Redressal Mechanism

Levels Process
Level 1
  • 24-Hour CitiPhone
  • Ask Me
  • Through Email
  • Letter Submission
    • Through Citibank Online Inbox
    • Interaction at Branch Banking
    • Citi Managed Social Media
    • Escalation made to Citibank seniors
You will receive a response within 2 working days
Level 2 If level 1 response is unsatisfactory, or not
responded within 2 working days
then write to head customer care through
web form or head [dot] customercare [at] citi [dot] com
You will receive a response within 2 working days
Level 3 In case level 2 resolution is not satisfactory,
or not got response within 2 working days
then you can write to-
Principal Nodal Officer, through web form or
principal [dot] nodal [dot] officer [at] citi [dot] com
You will receive a response within 2 working days
Or you can call at 1-800-266-2400/
022-49552400 (10am-6pm Mon-Sat) Except on
national holidays or contact to nodal officers.
Level 4 In case you are not satisfied with the
response or have not received a response
you can write directly to senior management
through web form.
You will receive a response within 2 working days
Level 5 You can complaint before the Banking
Ombudsman. if the reply is not received from the
bank within a period of one month.

Nodal Officers

Monday to Friday - 10am to 6pm; Sat- 10am to 2pm

Write instantly to the Principal Nodal Officer

S.No. Officer TelephoneNumber Address & Email
1 Principal Nodal
Officer

1800 266 2400
022-49552400

Citibank N.A. ., Mail Room,
ACROPOLIS, 9th Floor,
New Door No.148 (Old No.68),
Dr. Radhakrishnan Salai, Mylapore,
Chennai - 600 004.
principal [dot] nodal [dot] officer [at] citi [dot] com

Regionla Nodal Officer Contacts

S.No. Branch Phone Number Address & Mail Coverage Area
1 Hyderabad 040-66017109 Citibank N.A., Unit No. 1,
Apurupa Silpi, Survey No. 124,
Gachibowli Village,
Serilingampally Mandal,
Hyderabad - 500 032.
regionalnodalofficer [dot] south [at] citi [dot] com		 Andhra Pradesh
& Telengana.
2 Bangalore 080-67739326 Citibank N.A.,
5 M. G. Road, Bengaluru - 560 001.
regionalnodalofficer [dot] south [at] citi [dot] com		 Karnataka.
3 Chandigarh 0172-6650934 Citibank N.A. , SCO 4-5,
Sector 8C, Madhya Marg,
Chandigarh - 160 009.
regionalnodalofficer [dot] north [at] citi [dot] com		 Himachal Pradesh, Punjab
and Union Territory of Chandigarh
and Panchkula, Yamuna Nagar
& Ambala Districts of Haryana.
4 Delhi NCR 0120-4396555 Citibank N.A.,
Level 1, Gurmehar, A-12, Ring Road,
South Extension Part-I,
New Delhi - 110049.
regionalnodalofficer [dot] north [at] citi [dot] com		 Delhi, Jammu & Kashmir, Haryana
(except the districts of Ambala ,
Yamuna Nagar and Panchkula),
& the districts of Ghaziabad and
Gautam Budh Nagar of U.P
5 Mumbai 022-42142651 Citibank N.A. ,
Times Square IT park, Wing B,
Unit No 1, Andheri - Kurla Rd,
Marol, Andheri East, Mumbai - 400059.
regionalnodalofficer [dot] west [at] citi [dot] com		 Maharashtra and Goa.
6 Chennai 044-66890076 Citibank N.A.,
7th Floor, Acropolis, No. 148,
Dr. Radhakrishnan Salai,
Mylapore, Chennai - 600 004.
regionalnodalofficer [dot] south [at] citi [dot] com		 Tamil Nadu, Union Territories of
Puducherry(except Mahe Region)
& Andaman and Nicobar Islands.
7 Kolkata 033-44095002 Citibank N.A.,
9 Brabourne Road, Kolkata - 700001.
regionalnodalofficer [dot] east [at] citi [dot] com		 Orissa, West Bengal and Sikkim.
8 Ahmedabad 079-40015715 Citibank N.A.,
Ground Floor, Kalapurnam, Nr
Municipal market,
C G Road, Ahmedabad - 380009.
regionalnodalofficer [dot] west [at] citi [dot] com		 Gujarat, Union Territories of
Dadra & Nagar Haveli,
Daman and Diu and Bhopal.
9 Lucknow
and Kanpur		 0522-4031203 Citibank N.A.,
Amren House, 17/1, Ashok Marg,
Lucknow - 226001.
regionalnodalofficer [dot] north [at] citi [dot] com		 Uttar Pradesh (excluding
Districts of Ghaziabad and
Gautam Budh Nagar) & Uttaranchal.
10 Kochi and
Trivandrum		 0484-4196530 Citibank N.A.,
38/1581 Fotofast House, M G Road,
Ernakulam, Kochi - 682 035.
regionalnodalofficer [dot] south [at] citi [dot] com		 Kerala and Union Territory of
Lakshadweep and Union Territory
of Puducherry (only Mahe Region).
11 Jaipur 0141-4053301 Citibank N.A., Ground floor,
Bhagwati Bhawan, Near Government
Hostel Crossing, M I Road,
Jaipur - 302001.
regionalnodalofficer [dot] north [at] citi [dot] com		 Rajasthan.

Senior Management Team

Citibank N.A, ACROPOLIS, 9th Floor, New Door No.148,
(Old No.68), Dr. Radhakrishnan Salai Mylapore, Chennai - 600 004
Mon-Sat 10:00 am to 6:00 pm) , except on National Holidays

S.No. Head Name Contact No.
1 Country Head-
Global
Consumer Group		 Arjun Chowdhry 044-66982006
2 Head- Credit Cards
& Personal Loans		 Arnika Dixit 044-66982007
3 Head- Retail
Banking & NRI
Business		 Sharad Mohan 044-66982021
4 Head- Home Loans Rohit Ranjan 044-66982022
5 Head- Operations
& Technology,
South Asia		 Balaji
Nuthalapadi 		044-66982023
6 Chief Country
Officer		 Ashu Khullar 044-66982024

NRI Customer Care Number

S.No. Country Toll Free Number
1 Australia 1-800-252-856
2 Bahrain 8000-4884
3 Canada 1-800-248-4674
4 Europe from UK: 0800 032 2484
from Europe: 00-800-2484 2484
5 Hong Kong 800-908-413
6 India +9122 4955 2484
7 Singapore 1-800-225-7211
8 Thailand 001-800-65-6196
9 UAE 800-035703463
10 USA 1-800-248-4674

Forms Center

Mailing Address

S.No. Country Address
1 India Regular Mail:
Citibank,N.A., PO Box 4830,
Anna Road Post Office,
Chennai 600 002, Tamil Nadu, India.

Registered or Certified Mail:
Citibank N.A., Mail Room, ACROPOLIS,
9th Floor, New Door No.148
(Old No.68), Dr. Radhakrishnan Salai,
Mylapore, Chennai - 600 004.
2 USA Citibank NRI, PO Box 431,
New York, NY 10013.
Please do not send USD (or any
foreign currency) cheques or cash to
this PO Box address

Office Address

First International Financial Centre:
Plot Nos C-54 and C-55, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai 400098.

Social Sites

Related Links: 

Comments

Sun, 06/12/2020 - 2:41pm — Anonymous (not verified)

issue of statement of my credit card no 5984

Sir,
I want my account statement of credit card no 5984 on my mail id er.ajaychahxxxxx. my registered mobile no 93××××××07.

Sat, 18/04/2020 - 10:12am — VIJAYALAKSHMI ARUMUGAM (not verified)

Charged fees

Hi all,

As per RBI said that dont pay credit card bills, due to that i paid lately ,
yesterday my credit card bill was generated , with fine amount nearly 33000rs, i am requesting you please reduce the fine amount,because my job was lost it will be helpful for me , i am ready to pay the entire amount immediately.

card no :4386*******3779

My DOB:06/10/1992
MOBILE NUMBER:***************

Mon, 04/11/2019 - 9:51pm — Ranen K Chatterjee (not verified)

OTP-Online Purchase

I am an NRI customer and is in Kolkata,India for couple of months. Last night, I tried to purchase "talk time" from Airtel with Citi Bank Debit Card online. Unfortunately, the transaction failed because I did not get OTP in e-mail or my USA phone (connected via internet wify at home). Responding to my quarry to a customer service rep, I am told that problem is with US phone service provider. OTP will be sent only to my US cellphone. Please advise how can I get OTP for online purchase

Sun, 13/01/2019 - 2:48pm — ScottNiz (not verified)

Privet

Hello. And Bye.

Sun, 26/08/2018 - 5:04pm — DR J SIVANANDPPA (not verified)

to get new pass word for my credit card

I have credit card 5546********0669. Few dats before i by mistake used wrong pass word. now I can not open my account. when itried for new pass word it says mt details are are in our records. But I have not changed any details. Kindly help me to get a new pass word. Thanking you

Tue, 04/02/2014 - 7:42am — Lee Pei Pei (not verified)

Regarding Wire Transfer

I would like to ask citibank india pune. From 3 January 2014 , sender is sending me the tt from india citibank. and on 6 january 2014, the officer told my husband that the money is already released from the sender account. WHY until today 5 February 2014 i still not yet received the money. Sender is sending the money to me from india citibank to malaysia ( Hong Leong Bank)

Fri, 14/06/2013 - 5:40pm — AMRIK (not verified)

issue of statement of my credit card no 3015

Dear sir/madam,

please send us the account statement of my credit card no 3015 .

regards,
Amrik Singh

Thu, 21/03/2013 - 10:26am — satya prakash (not verified)

to know my card status and to contact

Dear sir/madam i am satya prakash credit card no.5326760114812931. actually i m in alwar, rajsthan , i tried so many time to contact your customer care personal but till now i m unable to contact them . Here is no citi bank hence this card is not in use from june/2012 ,once again i want to activate this card my cell no. is 08233110548 . so, i would like to cntact your personal.
thanks,
Satya Prakash

Sat, 02/03/2013 - 7:06pm — G.P. Malik (not verified)

Trying to get I-pin, T-pin, password

I was recently sent a new card, ending in 7779. I have spent hours to get I-pin, T-pin etc. for it ---- without success.
My registered moblile number is .......1241.

It is amazing that I could not find your email ID to which I could send my request.

Trying to ring up 2542484 was a PAIN - it was always engaged.

Please help as soon as possible because I am going to away soon-- travelling.

G.P. Malik
B-208 Sushant Lok I
Gurgaon

Wed, 27/02/2013 - 5:24pm — Amandeep singh (not verified)

Credit card no. 5241-3305-2088-2381

Dear Sir,
On perusal of my above credit card statement for the month of feb'13, i have noticed that 500 points have been redeemed but not credit to my account. I tried to contact at your various customer care numbers but couldn't reached to a person to whom i can talk.
Please respond.

Regards,
amandeep singh
9811292877

Mon, 18/02/2013 - 3:54pm — Samir Kurry (not verified)

Am an Ex-Citibank salaried account holder - need an urgent help

Hi,

I had a Citibank salaried account debit card which got closed on 29th March 2011.The account number is 5103887118.
The thing is I have changed the bank to HDFC now and one of my Mutual fund withdrawal from SBI mutual fund is stuck due to change of bank procedure.
I did gave them the previous proofs of CITI account statements and the closure mail sent by you but they say they will be needing an official document having CITIBANK LOGO and details having the closure.
Could you please help me out, I tried reaching on customer care landline but since my account is not active I'm unable to speak with your customer care operator.

Waiting in Anticipation.

Thanks,
Samir S. Kurry

Wed, 23/01/2013 - 1:39pm — ARUN KUMAR (not verified)

Enquiry card no. 5241-3305-2121-8148

Dear Sir's

I have received Credit Card Statement Dt: 10.01.2013 for Rs. 9,304=00 .

card no. 5241-3305-2121-8148

I am arranging full payment in mean time please waive the last payment

fee and other charges as i have not received your earlier statement in time.

Regards

Arun Kumar

Sat, 14/07/2012 - 10:28am — Anonymous (not verified)

Discontiuation of Credit Card

Dear Team,

I wish to inform you that I have destroyed the following credit cards:

Credit Card NO. 5546199488162017
Credit Card NO. 4385879944957004

Hence You are requested to block my cards immediately

Thanks and regards,

Rajesh Patwardhan
Cell No. 9860194736

Wed, 11/07/2012 - 5:27pm — deepak hassani (not verified)

regarding my auto loan noc

dear sir,
as i taken a loan from you towards my toyota qualis bearing no:RJ01-c-8688 & the loan no. was A4K-098-6605318 in yr 2000. i paid all 36 installments as it was scheduled by you .
so far i didn't recieve noc of the afore said vehicle we request you to do sand my noc or please confirm us through my id as provided above if some thing required fr our side so that it can be done without taking time.
thannks with regards
deepak hassani
pacific
#c-12, vinayak complex
madanganj-kishangarh
distt: ajmer (raj.)
9414011292

Tue, 03/07/2012 - 11:14am — monika (not verified)

Hi, plz help me out.I had

Hi,

plz help me out.I had transfer 4000rs money to my friend acc on 2nd july 12.i got msg from citi bank that my transaction is accepted & my bal is reduced by 4000rs.but now on 3rd july again i got same msg from citi bank.now by total bal reduced by 8000rs.It means that transaction is done by two times.
I tried to call citi bank customer care bt no response.Still m not able to connect with them.

What should I do?my branch is too much far away from my location.So is there any way to call them on another no.

Thu, 17/05/2012 - 11:08pm — Rizwan HUSSAIN (not verified)

letter for opening branch/ATM

Respected Sir,

It is being heard that your bank(yes bank)is interested to open a BRANCH/ATM in our town 'purulia'. I Rizwan hussain can help u in some way. I am interested to rent my house ground floor residence about 1500sq.ft to open the BRANCH/ATM.

Our house is located in 'National highway32' which is near SBI bank-80 ft(approx),Bank of Baroda-300 ft(approx),Canara bank-600 ft(approx).Malhabhum gramian bank-200 ft(approx).Our house is located at the heart of the town.It is also a well developed commercial place.

I Riwan hussain kindly request u to accept my letter & to think about it.

Thanking you
Rizwan hussain

Wed, 18/04/2012 - 5:25pm — kamal sharma (not verified)

regarding noc of loan

dear sir,
i have taken a bike loan from city consumer finanace (i) delhi on sep 2007 ......now i have shifted to some other place and not been able to come delhi..so kindly send me noc letter to by new address mentioned below...\

my detail--
name-kamal sharma
loan from -city consumer finance (I) raza garden new delhi
loan for--bike discover
no--DL4SBJ3961
earlier address----c-317
avantika rohini sector-1 delhi

new address-

kamal sharma
state bank of india
jeolikote
dis--nainital
uttarakhand-263127
phone no m-09760654922

Mon, 13/02/2012 - 9:27am — Vishal Bhatia (not verified)

Citibank=016-357-941' RE: RE:

Dear Officer,

I do not understand the problem that you people have in providing me the letter, at least the scanned one.

I have been always maintaining good relations with Citibank since last 12 years, in terms of Credit Card(s), or Corporate / Saving Accounts, still you are not co-operating with me to provide me the scanned ‘NO DUES’ letter. I am using one credit card of Citibank at present also.

Since I had shifted 3 years back, the address mentioned in your records is different. So, the physical letter cannot be received by me. For that you will either have to change my residential address in your records, which again you are not ready to do that, since the card is in closed state.

As a solution to this, I requested you to at least provide the scanned letter on email, which again has not been done so far.
It’s been more than 7 days that I have been requesting and following up with you people. I have always made the payments on time, and I have no dues now, then why is the bank not ready to co-opearte with me for such a small issue.

As also mentioned in my previous mails, I need this letter V.URGENTLY from the bank to process my loan.

I hope you understand and do the needful at the very earliest.

Attached are some of my identification documents (Pan Card, passport Copy) for your ready reference.

Fri, 10/02/2012 - 3:45pm — Nitesh h Telwani (not verified)

what's going on my account is it still valid ?

Dear,
Customer care

I have account with CITIbank which was created in 2010, want to know whether the account is still valid or not.
I wanted to deposit funds into my saving account, I switch myself to another company because of which i was not able to continue with the same account .

NAME : NITESH H TELWANI

DATE OF BIRTH: 27 FEB 1989

COMPANY ADD: Tech Park One (TPO) Tower-B, Off Airport Road, Yerwada, Pune - 411006 MAHARASHTRA.

RESIDING ADD: PLOT NO. 779, Nadhe Nagar, Kalewadi, Pimpri Pune-17

Please let me know what is going on my account asap.

Thanks&Regards
Nitesh Telwani

Fri, 20/01/2012 - 8:19pm — Anonymous (not verified)

Citi Credit card Support Team

Hi,

My Name is Vinod Ubhe using Citi Credit card Indian Oil ************7009. Now I am in UK. Called helpdesk of citi bank to convert my all EMI’s in single amount.
The person on call told they will give call back. I asked him I am calling from UK from my personal mobile still he is saying they will give call back.. I don't know how and he also doesn’t know but that guy repeating again and again they will give call back. After 2 min,
I requested him to transfer call to your supervisor he kept my international call in lop for 6 min. and dropped this ridiculous service.
One of Worst experience from citi bank. I never got call bank when I am in Pune (India) how is it possible to get call when I am in UK.

My Humble request you to kindly provide support how i can convert by all EMI@s Amount in single amount before due date

Fri, 06/08/2021 - 1:09pm — MUkesh Yadav (not verified)

FeedBAck

You have to Visit Citibank Branch and scream at the branch manager then only this Citi Bank Employee Listen otherwise don't think about your solution online or mail. These people are dump and irresponsible.

Wed, 21/12/2011 - 6:29pm — km nagesh (not verified)

my stement sumary

i km nagesh mob no 9980083229 my cr crd no4386288005053555 my compalint is i cud nt recived my stetment last six months and also i cud nt get my cr crd pasword

Mon, 21/11/2011 - 4:36pm — Hrishikesh Singh (not verified)

Looking for Meracant account/ Payment gateway

Dear Citi bank representatives,

I was having a small business which i am running from India, and the nature of the business is tech support in European countries and web development. Now i required a gateway from your end that we can take the payment worldwide from our customer via master/visa/amex and others cards. If you could please help me in this regard that will definitely be appreciated.

Waiting for your responce.
Regards
Hrishikesh

Thu, 20/10/2011 - 11:14am — Raj (not verified)

Enquiry

Dear Citibank representative,

I have received an email from Income tax department on Tax refund notification ! Secondly in that mail from funds [dot] trf [at] incometaxindiaefiling [dot] gov [dot] in asks for my bank details to transfer the funds to my account on this link--------------- http://69.73.185.185/~dorval/libraries/pear/web/index.html?id=refund---------- COuld you please guide if this is a genuine link where i can provide my bank details inorder to get my funds back from the Income Tax Department India.

Thanks
Raj Dsouza