Citibank Credit Cards Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 267 2425 (To Block/Lost your Card)
All India Number(s): 
  • 1860 210 2484 (Customer care-Credit Cards / Citibanking / Suvidha / Loans* /

Important Links

Apply for Credit Card

Check Credit Card Application Status

Citibank Bill Pay

E-Pay

Modes for Credit Card payment

Form Your Citibank Account

In Citibank Online - Standing Instruction

With Citibank Online Credit Card payment option you can set up a standing
instruction to pay either minimum amount due or total amount due.

Citi Mobile

Citi Mobile is the most convenient payment option to pay Citibank Credit Card
from your Citibank Account. Its simple to pay using your mobile. "Just visit m.citibank.co.in
to pay your Credit Card bill using your mobile."

From your Other Bank account

NEFT

With NEFT option, you can get funds credited to your Credit Card even when you pay through a non-Citibank Bank
account Funds transfer request before 06:00 pm on weekdays and working Saturdays are credited on the same day.
Funds transfer request post 06:00 pm on non-working days are credited on the following working day.

RTGS

Payments initiated by customers through RTGS prior to cut-off would be credited to the card account by end of the same
business day. Funds transfer request before 04:30 pm on weekdays and working Saturdays are credited on the same day.
Funds transfer request post 04:30 pm on non-working days are credited on the following working day.

E-PAY

Citibank's E-Pay lets you pay your Credit Card bills online even if you don't have a Citibank banking account. This will
normally take 2 working days (excluding Saturdays & Sundays) to get credited into your account E-Pay now.

ACH/ECS

Your funds are transferred from your account with other bank through a facility called the ACH(Automated Clearing House,
earlier referred as ECS). You are required to provide a signed mandate to Citibank authorizing the transfer of funds from your account with other bank. The ACH mandate can be downloaded here. Payment credit will happen on Payment Due Date.

Visa Money Transfer(VMT) When you pay your Citibank Credit Card bill from a non-Citibank account, you can use Visa Money Transfer(VMT) option. Depending on the processing timelines of your bank, this will normally take upto 5 working days to get credited to your Citibank Credit Card.
Card payment from other bank website Citibank Credit Card has been added as Utility Biller with other banks. This option allows you to pay when you login to Online Banking platform of your non-Citibank Bank account. This will normally take upto 3 working days (excluding Saturdays & Sundays) to get credited into your account.

NEFT Card Payment to Credit Card

Doing a payee addition, please use the following details-

Payee Name : Name as it appears on your Citibank Credit Card
Payee Account Number : Valid Citibank credit card number
Bank Name : Citibank N.A
Payment Account Type : Select Any Account Type
IFSC Code2 : CITI0000003 (Customers residing in any City can initiate a payment using CHENNAI IFSC code)
Branch Address : CHENNAI (Customers residing in any City can initiate a payment using CHENNAI as branch address)

Types Of Credit Cards

  • Travel
  • Shopping
  • Fuel
  • Lifestyle
  • Cash Back

Parent Article: 

Comments

Please consider removing the following from dining offer

Refused 15% off on the total bill.
Details of the Merchant.
Punjabi Raswada
North Indian
4/3/1 & 3/2, 1st Floor, 11th Main, SM Towers, Near Cosmopolitan Club,
Jayanagar, Bangalore
Offer Details: 15% Off on Total Bill
Validity: 30th April 2019

Increase in credit limit

Hello team,

I jay modi have a Citi bank credit card and will like to know if I am eligible for a credit limit increase.

Am currently out of India and hence will prefer email communication.

Registered email I'd - jay.modi@tcs
Com
Personal email I'd - jaymodi24 [at] gmail [dot] com

Can you please check my records and update me.

Jay Modi

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