Airtel Fixedline Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 121 (General Information Number)
  • 198 (For Complaints from Airtel Landline)

IVRS Menu: 121

  • Press 3- For extreme fiber and fixed line.

After dialing through landline no., to confirm by pressing 1

    • Press 1- For existing customer
    • Press 2- To book a new connection now

Email

  • 121 [at] in [dot] airtel [dot] com (General Support)

Contact Centre No.'s for Fixed Line Services

Sr No. Circle Contact Centers
1 Andhra Pradesh 040-44444121
2 TamilNadu (incl. Chennai) 044-44444121
3 Delhi 011-4444121
4 Gujrat 079-4444121
5 Haryana 0180-4444121
6 Karnataka 080-44444121
7 Kerala 0484-4444121
8 Kolkata 033-44444121
9 Madhya Pradesh (incl. Chattisgrah) 0755-4444121
10 Maharashtra & Goa 020-44444121
11 Mumbai 022-44444121
12 Punjab 0172-4444121
13 Rajasthan 0141-4444121
14 UP East 0522-4444121
15 UP West & Uttarakhand 0121-4444121
16 Jammu & Kashmir 0172-4444121

Fixed Line Nodal Authority

Sr No. Service Area Contact No. Email Office Address
(Bharti Airtel Limited)
1 Andhra Pradesh 040-40000294 nodal [dot] southabts [at] in [dot] airtel [dot] com Splendid Towers, Huda Road,
Opp. Begumpet Police Station,
Begumpet, Hyderabad - 500016
2 Delhi NCR 011-41614777 nodal [dot] ncr [at] in [dot] airtel [dot] com Plot No. 16, Udyog Vihar,
Phase - IV, Gurgaon - 122015
3 Gujarat 079-40020142 nodal [dot] west [at] in [dot] airtel [dot] com Zodiac Square, 2nd Floor,
SG Road, Opp Gurudwara,
Ahmedabad 380 054
4 Haryana 0180-4035835 nodal [dot] haryana [at] in [dot] airtel [dot] com Plot No 41 & 42, Industrial Park ,
Sector 2,Growth Center,
Saha, Distt Ambala , Haryana
5 Karnataka 080-41115338 nodal [dot] southabts [at] in [dot] airtel [dot] com 55, Divyasree Towers, Bannerghatta
Road, Bangalore - 560029
6 Kerala 0484-4010086 nodal [dot] southabts [at] in [dot] airtel [dot] com N H Bypass Kundanoor Jn,
Maradu P O Kochi - 682034, Kerala
7 Kolkata 033-40016725 nodal [dot] kolkata [at] in [dot] airtel [dot] com Infinity Building, 5th Floor,
Salt Lake Electronics Complex,
Kolkata-700091, West Bengal
8 Madhya Pradesh
& Chhatisgarh
0755-4200460 nodal [dot] central [at] in [dot] airtel [dot] com 3rd Floor, Metro Towers, AB Road,
Near Vijay Nagar, Indore- 452010,
Madhya Pradesh
9 Maharashtra 020-40031234 nodal [dot] west [at] in [dot] airtel [dot] com Plot No. 3/1, North Tower, ePark,
MIDC Knowledge park, Kharadi,
Pune- 110014
10 Mumbai 022-40030142 nodal [dot] west [at] in [dot] airtel [dot] com 7th Floor, Interface Bldg No -7,
Mindspace, Link Road, Malad (W),
Mumbai - 400064, Maharashtra
11 Punjab 0172-4600765 nodal [dot] punjab [at] in [dot] airtel [dot] com Plot No.21, Rajiv Gandhi Technology
Park, Chandigarh - 160101
12 Rajasthan 0141-4037338 nodal [dot] rajasthan [at] in [dot] airtel [dot] com K-21, Sunny House, Malviya Marg,
C-Scheme, Jaipur -302001, Rajasthan
13 Tamil Nadu 044-42100356 nodal [dot] southabts [at] in [dot] airtel [dot] com No 42/147 & 44/146 Santhome High
Road & Rosary Church road,
Mylapore Chennai 600004
14 Uttar Pradesh East 0522-4007499 nodal [dot] upeast [at] in [dot] airtel [dot] com TCG 7/7, Vibhuti Khand, Gomti Nagar,
Lucknow - 226010
15 Uttar Pradesh West 0121-4007499 nodal [dot] upwest [at] in [dot] airtel [dot] com B38/C1, Sector 57,
Noida- 201301 Uttar Pradesh

Appellate Authority for Fixed Line Services

Sr No. Service Areas covered by
Complaint centres
Contact No. Email Name, Address of Appellate Authority
(Bharti Airtel Limited)
1 Andhra Pradesh 040-40000222 appellate [dot] southabts [at] airtel [dot] com Splendid Towers, Opp. Begumpet
Police Station, Begumpet,
Hyderabad-500016
2 Delhi 011-41614690 appellate [dot] ncr [at] airtel [dot] com Plot No. 16, Udyog Vihar, Phase
- IV, Gurgaon - 122015
3 Gujarat 079-40020143 appellate [dot] west [at] airtel [dot] com Zodiac Square, 2nd Floor, SG Road,
Opp Gurudwara, Ahmedabad 380054
4 Haryana 0180-4600150 appellate [dot] haryana [at] airtel [dot] com Plot No 41 & 42, Industrial Park ,
Sector 2,Growth Center, Saha,
Distt Ambala , Haryana
5 Karnataka 080-41115201 appellate [dot] southabts [at] airtel [dot] com 55, Divyasree Towers, Bannerghatta
Road, Bangalore - 560029
6 Kerala 0484-4015201 appellate [dot] southabts [at] airtel [dot] com SL Avenue, N H Bypass Kundanoor
Jn,Maradu P O Kochi, 682304, Kerala
7 Kolkata 033-40016676 appellate [dot] kolkata [at] airtel [dot] com Infinity Building, 5th Floor, Salt Lake
Electronics Complex, Kolkata-700091,
West Bengal
8 Madhya Pradesh & Chhattisgarh 0755-4221100 appellate [dot] central [at] airtel [dot] com 3rd Floor, Metro Towers, AB Road,
Near Vijay Nagar, Indore- 452010,
Madhya Pradesh
9 Maharashtra & Goa 020-40031233 appellate [dot] west [at] airtel [dot] com Plot No. 3/1, North Tower, ePark,
MIDC Knowledge park, Kharadi,
Pune- 411014
10 Mumbai 022-40030143 appellate [dot] west [at] airtel [dot] com 7th Floor, Interface Bldg No -7,
Mindspace, Link Road, Malad (W),
Mumbai - 400064, Maharashtra
11 Punjab 0172-4600150 appellate [dot] punjab [at] airtel [dot] com Plot No.21, Rajiv Gandhi Technology
Park, Chandigarh - 160101
12 Rajasthan 0141-4034338 appellate [dot] rajasthan [at] airtel [dot] com Bharti Hexacom Limited, K-21,
Sunny House, Malviya Marg, C-Scheme,
Jaipur- 302001, Rajasthan
13 Tamil Nadu (incld. Chennai) 044-42039583 appellate [dot] southabts [at] airtel [dot] com B No 42/147 & 44/146 santhome road
& rosart church road , Mylapore,
Chennai - 600004
14 UP East - appellate [dot] upe [at] airtel [dot] com TCG 7/7, Vibhuti Khand, Gomti Nagar,
Lucknow - 226010
15 UP West & Uttarakhand - appellate [dot] upw [at] airtel [dot] com B38/C1, Sector 57, Noida- 201301
Uttar Pradesh
16 Jammu & Kashmir - appellate [dot] jk [at] airtel [dot] com B2, 3rd Floor, South Block, Bahu Plaza,
Gandhi Nagar, Jammu, Jammu & Kashmir
180012
Parent Article: 

Comments

Landline not working

My landline number not working from past 2 years trying to contact many times but not get help from your side . Please solve this issue as for education institute its required for landline to work

Complaint - Very Poor Service

My fixed line airtlel phone is not working for past 3 months for which I have made several complaints and despite reminders no corrective action has been taken yet I will be compelled to writ to TRAI & other regulators to cancel your service licence if the problem is not urgently rectified. Extremely poor service

Fixed line Phone and Internet is not working

My fixed line number is 0731-42578XX. I am trying to register my complaint but failed to communicate on given number. There is now way to write my complaint on this platform.
I would like to request you to please fix the problem of my fixed line number.
Thanks
Sincerely
Rajesh Choubey

Network issue

At my office in half of area network is good but in rest half of area very bad. voice break, drop, call drop, call not making.

Block A A-21/13 Near Shadipur, Naraina Industrial Area Phase 1, Phase II, New Delhi, Delhi 110028

Termination of Broadband Connection

My name is Avishek Samddar with Landline number XXXXXX26447. This is a request to terminate the broadband service aligned to this landline.

User name : Avishek Samaddar
Landline No : XXXXXX26447
DSL : 080100857342_kk

I had this connection in Bangalore and had also asked for a shift in the connection from Bangalore to Kolkata. I had made the request on August 1 and was mentioned the request would be taken care of by August 7. It has been three weeks since the request has been made. The service has been of no use to me for the past 3 weeks. Hence, I make the request to terminate the service aligned to my name. Request you to look into the matter and take swift action.

My airtel mobile number is

My airtel mobile number is currently not working lots off issue am geeting now a days with Airtel worst network it's turning into

Very poor service

hi,
I am new Aritel broadband user and for my problem, I am not getting any service...
Zero help by Airtel...very poor service...

Bad connection disconnect my new broadband connection

Hello
Airtel team
Please deactivate my new connection. From last 2 days 4 may 2020 .
I purchased the new connection on 4 may 2020 on airtel thanx application. I saw thr broadband plans 999 , 300GB net / 200MBPS speed / unlimited calls .
But on same day night . I m suffering very low n poor speed then I check the speed test I share with you all speed test with date & time . I share the airtel thanx app plans details what they are giving to us.
In this lockdown situation I paid the online payment to airtel Rs 3,536
But they taken thr money but airtel responsibility is poor connection
Please airtel disconnect my airtel broadband connection immediately.
I share my details n new connection number I'd also I share my visiting card also I suffering so much on same day night .
Your faith
Himanshu taneja
××××135001
DSL ID ×××××1957
Airtel no ××××6874
Customer name himanshu taneja
Installation address : faridabad haryana 121002
CAF NO. ××××619
Himanshutanejaa [at] gmail [dot] com

I want to deactivate two channels.

Please help me.
Please deactivate 2 VAS channels immediately..I was trying last days to deactive thes channels..But they are not bothering me..and none of the customer care or toll free numbers are not at all picking up the phone..So if this is getting worse,I have to change the
Airtel dth and chose something else..

WORST CUSTOMER SERVICE

From last three days, I am calling to the local AIRTEL office for fixedline and broadband issue. No action taken yet. I called to Madhya Pradesh Nodal number and other number. NO RESPONSE. No surprise why people are getting so sick of your Network and moving out. You just suck all money and provide the worst service to customers. I am from Katni.....Mr. Sandeep.....he never answers call. I went to local Airtel office.....and still no response. Why the fuck you even have office! Just to torture customers and suck in cheques & cash. Only time you started giving preference once your customer tries to leave your network.....then you just start licking our ass. Teach some customer value and manners to your employees. I am not even ashamed of using such foul language......because you deserve worst then this. If you dare to call me on my fixedline number.
XXXXX403781.

FUCK YOU.

No internet working and also no landline working

Problem is that its not just my internet and landline, the ones which are not working but also none of the Airtel complaint numbers are working. So I ended up writing my complaint here. I am disconnecting the connection if not resolved by tomorow.

New landline connection

please help me to get a new airtel connection

airtel customer care not

airtel customer care not update my 4g sim not halp full customer care after call 198
Not use airtel network try last32 house

Unable to do call from my mobile #

Hello Airtel Team,
I am unable to do call from my mobile #. Please do the needful asap. Its very urgent....

Worst network

The net speed is really worst worst worst worst

My landline phone is not working

My Landline Telephone no. xxxxxxx792 is not working since last 15 days. I had made several calls on nos available on your website, pls get it rectified as soon as possible

struggling to contact the air tel

I have been trying to call the Air Tel 121 and the toll free number so as to request to disconnect my airtel fixed line; nothing works out. Very poor system of help in the net and on line. Please suggest a way out to reach Air Tel and disconnect my airtel fixed line 0444860xxxx immediately.

Dissatisfied with the services

..Erlear i used to believe airtel is the best but i am so upset that i want to change all my things from airtel..what happend is 3 days back i ordered a wifi and even have paid 6 mounths rent in advance but i still dont have any reponse from there and no wifi in my home..

Regarding sim activation

I am Dinesh recently I port my mobile number from Aircel to Airtel 20 days before still my sim is not activated.please take steps to activate my sim

PORT JIO SIM TO AIRTEL

I have port my jio sim to airtel i received porting code Now please Issue me a new Airtel sim

broadband connection not done after payment no money retrun from

AIRTEL Broad band team called me from this no XXXXX9189 her name is PRIYA forced to me payment ,since feasibility already available in your arEA.

PRIYA Once payment done immediatly connection will be done .After paymet process technical team confirmed feasibilty not available .Priya said your payment will be return with process fee .Till now no money return. PRIYA totally make customer fool.Also spoling airtel brand name.

Mis representation and providing false commitments

I have an existing broadband connection which I have been using for the past 3 and half years . Fixed line number 012426274Xxxwherein my plan was 899 plus taxes with 150 GB data and 40 mbps speed. I approached the customer care for any possibility of improved offer in April 2018 wherein I was confirmed rebate of 300 rs and offer at 599 plus taxes with sae data package and 40 mbps speed and confirmed to change it and send me a sms confirmation and post that I was supposed to make the payment . Since the same was not done payment was not made. Today I received a call from a lady from 88265 81243XXXwherein I was confirmed with reduction of package cost to 599 plus takes and waiver of late payment fees . O post the confirmation I made the payment and after that I received a call that rebate is not possible . This was a clear case of defrauding people and consumers who have been a loyal customer . I will not like to continue withvsirtel after such a experience . Regards Partha

Airtel Harassing and Raising bill after cancellation

I had a airtel landline connection 01204355XXX, i had raised a transfer request for this number to my new residence whereas the airtel customer care told me i couldnt retain this number and the number would have to be changed to a new number.

I had this number for 12 years and after understanding that they cannot provide the same number, i decided to cancel the connection on 4th of november.

i raised the cancellation request on 4th November 2017 and got a confirmation mail that i will i will be receiving a final bill on 9th december for the full and final settlement. And my account will not be incurrin any bill after 4th november 2017.

Then i got constant calls from airtel retention team and they were persuading me to continue the connection but after 14 - 15 calls i got fed up and still continued my stand of cancelling the connection.

the problem i a facing is that we are sitting in february 2018 and airtel is still raising the bill saying because i didnt pay 583 amount in november hence they didnt close the connection.

my question is if for 15 days you are chasing me for retaining the number then you never cancelled it in the first place. and if my full and final bill was coming on 9th december then it is anyway more than 7 days .

So are you saying i can never cancel the connection with airtel.

Now in feb airtel is demanding 2400 rupees whereas the connection was never even installed at my residence.

Few days back on 2 consecutive days the airtel customer care employee told me that now the connection is closed and i will never receive a call from airtel.

They are cheats and i am going to be raising a police complaint against airtel if i am continuously getting these harassment calls for non payment of bills.

I Hope anyone who reads this message is well aware of what Airtel does and i belive it is the worst telecom company to go for.

i'm never going for an airtel connection ever. either mobile or landline.

i hope this message reaches the right person sitting at the worst telecom company office.

Complain for broadband

Bhai sahab connetion me problem h sudharne kya agle saal tk aoge kya itne garib kahe ho 2-4 worker mai bhejwa deta hu kam jaldi ho jayega apka

Landline no 07752-429611 not working since last one month

I am writing this mail to you after not getting proper solution from your Raipur/Bilaspur team.
The landline no 07752-429611 is not working since last 1 month ( on for 1-2 days in between).

May I request you to intervene and resolve the issue as it is possible for your Raipur/Bilaspur team to resolve the issue.

AIRTEL should get out of India for poor services

The landline 044-43599717 has not been working for past 4 days. None of them are bothered.

Trasfer Fixed Line

Hai,

I am from Fortune Packaging , our fixed line number _ 044 42024187 and A/C no - 7005170918 have to transfer this connection from No : 758, 3rd foor, 3E Mount Chamber,Anna Salai,Chennai -2 to C-228,11th Street,Periyar Nagar, chennai.

So pls do the needfull as earliest , ask ur person do it immediately, can contact mr.Rejinald - 9840945909

Thanks & Regards,
Hepsheba

not attending complaint and closing my request without doing

HI Team/ Priyanka

I want to explain some important fact to you that my phone is not functioning since the same day as I have logged complaint on 25th June 2012 ( whose complaint number is 17685694).
But you have closed my request without resolving the issue.
Since then I am making many follow-up (Via email) but beside resolving that, everytime you raise a new request by your end closing it by yourself, but my problem is still unresolved yet.
User is facing a lot of inconvenience.
It is my humble request Please do something positively besides raising and closing your tickets by your end.

Seniors: Please see how the user suffers by your process of working. Please get done this on high priority. This type of resolution will not survive in today’s competitive world.

Regards
Dharmesh Kumar Sharma

From: nodal [dot] upwest [at] in [dot] airtel [dot] com [mailto:nodal [dot] upwest [at] in [dot] airtel [dot] com]
Sent: Wednesday, June 27, 2012 12:58 PM
To: Dharmesh Sharma
Subject: Re: PHONE NUMBER 0121-4054932 IS MALFUNCTIONING , REGARDING COMPLAINT NUMBER 17685694 [|BAL|Qrc22606121206539771053|]

Namaste Mr. Sharma,

You wrote in on 26-June-2012 regarding the voice and broadband connection not working for your airtel account number 7005465425.

airtel regrets the inconvenience you have experienced.

As confirmed on phone, we would like to confirm that your concern pertaining to the broadband connection not working has been resolved as the connection is working fine.

Further, we have registered your request for voice connection not working. Your Reference number is 17809554. The issue will be addressed by 27-June-2012 till 06:06 PM.

Please bear with us!

airtel appreciates your business and always welcomes your suggestions/feedback.

Warm Regards,

Priyanka Sharma
Nodal Office
bharti airtel limited

---------Original Message----------
From: dharmesh [dot] sharma [at] hcl [dot] com
To: nodal [dot] upwest [at] in [dot] airtel [dot] com
Cc: nodal [dot] upwest [at] in [dot] airtel [dot] com
Sent: 26/06/2012 11:55:57 AM
Subject: Phone number 0121-4054932 is malfunctioning , Regarding complaint number 17685694

Hi Team

My Airtel landline number is 0121-4054932 and it is not working since the day
before yesterday night.

We had already logged complaint on dated 25th June 2012, but no action has been
taken till yet.

I am sharing you the complaint number which is 17685694

Please look-into this matter and get it resolved ASAP.

Thanks in advance.

Regards

Dharmesh Kumar Sharma

landline is not working

my airtel landline no 0755-4094378 is not working. i dont know where i complaint from my mobile. when i used 198, and dial my landline number with std code, they said dialed no.is wrong again & again ...
could you please help me out..

akrati

Airtel issues

This is with regard to our Corporate connection with Airtel from past 10 years. We are facing a lot of problems with the Airtel team who are interacting with us for new connection. Last week we requested for a new Post paid connection for which we have issued relevant documents to Airtel but they are insisting for a letter from our MD which is very surprising, we have never come across such kind of rule during our previous request for postpaid connection. The Airtel representative is literally tortures our team to issue the MD letter, he visits our office very often & never leaves. Kidly take some serious steps on this or we will have to take legal steps to solve this issue. Awaiting your reply at the earliest.

Refund of unlawful charges and to revive land line no.0761403182

Hon. Sunil Bharti
Managing Director, AIRTEL
Regretfully, it is inform to you that my land line phone no. 07614031820 has been wrongly disconnected. I am a regular customer of airtel since 10 years. I have requested on 05.09.2011 for disonnect the broadband connection and was assured me that within a week will be disconnected and there will no charges. Soonafter this assurance, I have stopped the use of broadband w.e.f. 12.9.2011. However, I have been charged the rent of broadband for the period 17.9.11 to 16.10.11. Lateron, my land line connection has been disconnected on 04.11.2011 without my knowledge and notice.
Further, I have continuously making request through e-mail and telephonic ally to Nodal Office/Appellate Authority, but only assurance is given by the company. I have also sent a complaint to you through speed post, but no action has been taken so far.
Kindly do needful at the earliest.
Yours sincerely
P.K. Gadekar
G-47,Krishi Nagar, Adhartal, Jabalpur.
Mob. No. 9179820258

complaint not solved

Dear Sir,

I have two telephone connection no.07672408373 & 07672408375. both are not working from the last four days despite a number of compliants made.

Pls get them rectified.

Thanks

manoj

Less refund

I was having Airtel fixed line connection(0731-4003614) & requested for disconnect about 4 months back.It was very difficult experience with Airtel for disconnection . Finally I succeed. Initially I deposited Rs3000 as security deposit but to my surprise recently I got a refund cheque of Rs 317 only.I have deposited all bills recd then how a major amount is deducted is not clear to me neither any statement was enclosed .

land phone dead 08.08.2014 onwards

Take necessary steps to solve my landline phone 0422 4220323

Telephone not working from 3 weeks

Dear Sir,

I have Broadband and telephone connection ,Telephone no.040-40131119. are not working from last three weeks Please get it rectified as early as posssible.

Thanks,

srilatha varri

Landline not working

Dear Sir,

I have two telephone connection no.41450505 & 45081504. both are not working from the last three days despite a number of compliants made.

Pls get them rectified.

Thanks

Rakesh Chauhan

POOR SERVICE

My fixed phone line no.Is 4082393 in gurgaon.I have been making complaints for the last one month about disturbance in my phone line, but till date nothing has been done except assurance to fix the problem.I requ
est you to look into the matter and do the needful.