Air Vistara Customer Care Number 9289 22 8888

All India Number(s): 
  • 9289 22 8888 (Customer Care)
  • 9958 96 2222 (Information/Query)
  • 0124- 4724 888 (For Enquiries and Cancellation)


  • custrelations [at] airvistara [dot] com
  • sales [dot] support [at] airvistara [dot] com (Sales)
  • media [at] airvistara [dot] com (Media)

COVID-19 (Flight Updates)

  1. If you reschedule your booking, call customer care executive on 9289228888
  2. If you have any query, Email at custrelations [at] airvistara [dot] com .
  3. If you were unable to make a change to your booking before your travel date, Your PNR has been
    automatically extended till 31st December 2020 and remains valid.
  4. Validity and flexibility is applicable if your ticket is issued on or before 14th April 2020 or before 31st May 2020.
  5. For bookings made through travel agents or online travel portals, contact your travel agents or the travel
    portal helpdesk for this change.
  6. For more informtion or any query read

* Check flights scheduling as per DGCA Guidelines

* For Contact details visit DGCA (Directorate General of Civil Aviation)

Important Links


Contact- India

Name Address
Registered Office Address

TATA SIA Airlines Ltd.
Jeevan Bharti Tower-1,10th floor,124 Connaught Circus,
New Delhi 110001, India

Tel: 9289228888 

Corporate Office Address

TATA SIA Airlines Ltd.
10th Floor, One Horizon Center, Golf Course Road, DLF Phase-V, Sector-43,
Gurgaon, Haryana-122003, India

Tel: 9958962222  

For Enquiries and Cancellation

Tel: 0124- 4724 888

Email: webreservation [at] avis [dot] co [dot] in

Grievance Redressal Procedure

For comments concerning Civil Aviation Requirement,Section 3,Air Transport,Series M,Part IV,you may write to-

Nodal Officer:

Mr. Nishant Khanna

nodalofficer [at] airvistara [dot] com

Appellate Authority:

Ms. Pooja Paul

appellateauthority [at] airvistara [dot] com

Air Sewa:

Other Queries

Zone Email
East India east [dot] salessupport [at] airvistara [dot] com
West India west [dot] salessupport [at] airvistara [dot] com
North India north [dot] salessupport [at] airvistara [dot] com
South India south [dot] salessupport [at] airvistara [dot] com
Media Enquiries media [at] airvistara [dot] com
For queries related to Club Vistara contactus [at] clubvistara [dot] com
For Job Enquiries Click here
Other Queries or Feedback Click here


Country Contact Timing Email Company Name Address

+66 2 7181839 – 40

+66 91 223 4748

Monday to Saturday, 08:00am - 06:00pm vistara [at] apiairlines [dot] com Air People International Co.Ltd

14th Floor, Charn Issara Tower II

2922/215 New Petchburi Road, Bangkapi, Huaykwang,

Bangkok 10310


81 3 3593 6769

Fax No.: 81 3 3593 6534

  asipaxtyo [at] airsystem [dot] jp Air System Inc.

Shimbashi Frontier Bldg., 7F,

3-4-5, Shimbashi, Minato-ku, Tokyo, 105-0004 Japan

Greece and Cyprus +302109942567   sia [at] asianaviation [dot] co  Asian Aviation

501 Vouliagmenis Avenue

16341 Ilioupoli Greece

UAE +971 4 359 5000   vistarauae [at] airvistara [dot] com New World Travels

Sharaf Building, Ground floor,

Next to Sharaf Exchange, Mankhool,

Bur Dubai, United Arab Emirates

Colombo +94773033105

Timings: Monday to Friday, 08:30am - 05:00pm

Saturday, 09:00am - 01:00pm

mayumi [dot] wijeyawardena [at] aviation [dot] hayleys [dot] com North South Lines (Pvt) Ltd  No 400 Deans Road, Colombo 10
Australia +61 02 9367 3887   Vistara [at] walshegroup [dot] com The Walshe Group Level 3, 189 Kent Street, Sydney NSW 2000
Singapore +65 6922 9600 Timings: Monday to Friday, 09:00am – 06:00pm vistarasg [dot] sales [at] changirecommends [dot] com [dot] sg Changi Travel International Pte Ltd

80 Airport Boulevard #04-07/08

Changi Airport Terminal 1,Singapore-819642

Questions or complaints about or requests relating to this Privacy Policy statement-

Name Address
TSAL Customer Relations
TATA SIA AIrlines Limited
10th Floor, One Horizon Centre,
Golf Course Road, DLF Phase-V,
Sector-43, Gurgaon,
Haryana-122003, India
E-mail: custrelations [at] airvistara [dot] com referencing
For queries specific to Club Vistara Loyalty Marketing Team
TATA SIA AIrlines Limited
10th Floor, One Horizon Centre,
Golf Course Road, DLF Phase-V,
Sector-43, Gurgaon,
Haryana-122003, India
E-mail: contactus [at] clubvistara [dot] com
Queries relating to data protection at TSAL DPO
TATA SIA AIrlines Limited
10th Floor, One Horizon Centre,
Golf Course Road, DLF Phase-V,
Sector-43, Gurgaon,
Haryana-122003, India
E-mail: dpo [at] airvistara [dot] com

Social Sites







Lost my baggage

I p.prashanth kumar travelled in vistata airlines with flight no:UK 829 on June 30 2019 to Hyderabad . I couldn’t get my baggage (brown color)and I have registered missing complaint immediately but till date I didn’t get any call from the airlines .plz track my baggage immediately

complaint , missing of one bag,

I Naresh Chander Pahwa along with my wife Anita Pahwa travelled from Chandigarh to Hyderabad on 11th August 2018, flight no UK 869 ,at Hyderabad one bag was found missing and complaint was registered immediately. On 12th a personnel of the airline called me that your bag has been received , where are you staying when told the address he told me to collect the bag from airport and disconnect the phone I took a taxi and reached there . On contacting ,one person namely Hussain Khan,brought a bag which was not mine,on checking it was found carrying different no. The gentleman told me I will trace and inform later on .which is very bad wasted money on taxis to and fro ,time and got harassment they could haven't checked? I also regiterd this complaint 0n13/08/18.but there is no response.
Now I am in Hyderabad up to 18th and go back on 19th August. Pl track my luggage at the earliest.
Thanks .
Naresh Chander Pahwa

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