Vodafone Customer Care Helpline Numbers 199

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Organization: 
All India Number(s): 
  • 199 (From Vodafone)
  • 9719097190 (From other phones)

Balance Check

Call Balance

Dial *141# or sms BAL to 140 (toll free)

Internet Balance

Dial *111*6*2#

Best offers

Dial *121#

Roaming offers

Dial *121*121#

How to Recharge (TopUp)

All you need to do is buy a recharge card, scratch for the code and then dial, *140*<recharge code>#

Missed call information (MCI)

To activate, sms ACT MCI to 144 (toll free). To deactivate, sms CAN MCI to 144 (toll free). Charges Rs 30/month

List all India customer care numbers

Location Contact / Fax Email
All India Number 199
Andhra Pradesh +91 9885098850 / +91- 40 27764700 vodafonecare [dot] ap [at] vodafone [dot] com
Assam +91 9706097060 / +91 97060 97061 vodafonecare [dot] ane [at] vodafone [dot] com
Bihar and Jharkhand +91 9709097090 / 0651 2253084 vodafonecare [dot] bihar [at] vodafone [dot] com
Chennai +91 9884098840 / +91- 98840 12345 vodafonecare [dot] chn [at] vodafone [dot] com
Delhi NCR +91 9811098110 / 01126940154 vodafonecare [dot] del [at] vodafone [dot] com
Gujarat +91 9825098250 / +91 79 7171 0898 vodafonecare [dot] guj [at] vodafone [dot] com
Haryana +91 9813098130 / +91- 98130 98136 vodafonecare [dot] har [at] vodafone [dot] com
Himachal Pradesh +91 97360 97360 / +91 177 2628926 vodafonecare [dot] hp [at] vodafone [dot] com
Jammu Kashmir +91 97960 97960 / +191 2470846 vodafonecare [dot] jk [at] vodafone [dot] com
Karnataka +91 9886098860 / 080 41001011 vodafonecare [dot] kar [at] vodafone [dot] com
Kerala +91 9846098460 / +91- 484 2393842 vodafonecare [dot] ker [at] vodafone [dot] com
kolkata +91 9830098300 / 9830098241 vodafonecare [dot] kol [at] vodafone [dot] com
Madhya Pradesh & Chhattisgarh +91 9713097130 / +91 - 9713012345 vodafonecare [dot] mpcg [at] vodafone [dot] com
Maharashtra and Goa except Mumbai 9823098230 / 09765561002 vodafonecare [dot] mah [at] vodafone [dot] com
Mumbai +91 9820098200 / +91- 22 66661200 vodafonecare [dot] mum [at] vodafone [dot] com
North East +91 9774097740 / 9774097741 vodafonecare [dot] ane [at] vodafone [dot] com
Odisha +91 9776097760 / +91 6747171767 vodafonecare [dot] ors [at] vodafone [dot] com
Punjab +91 9888098880 / +91 172 5090300 vodafonecare [dot] pun [at] vodafone [dot] com
Rajasthan +91 9828098280 / 9828098285 vodafonecare [dot] raj [at] vodafone [dot] com
Tamil Nadu except Chennai +91 9843098430 / +91- 98430 12345 vodafonecare [dot] tn [at] vodafone [dot] com
UP(E) +91 9839098390 / +91 522 2723976 vodafonecare [dot] upe [at] vodafone [dot] com
UP(W) +91 9719097190 / +91-11 7171 0001 vodafonecare [dot] upw [at] vodafone [dot] com
West Bengal except Kolkata +91 9732097320 / +91- 98300 98241 vodafonecare [dot] wb [at] vodafone [dot] com

Head Office

Vodafone Essar Limited
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai - 400 013 India T +91 9619215000 F +9122 24963645

Appellate Authority Instructions

Appeal with Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday (9.30 am to 6.00 pm).

While appealing to the Appellate Authority, remember:

  • You must file the appeal within 3 months after the expiry of the complaint resolution time limit specified by the Nodal Officer.
  • Your appeal must be submitted through the duly completed Appeal Form (in duplicate).
  • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
  • The docket number of your appeal will be communicated to you. The appeal will be decided within 3 months from the date of filing your complaint.

Please note that the resolution time along with your complaint docket number will also be sent to you on SMS. To view the status of your appeal click here

Select Circle to see the customer care/helpline/call center numbers

Andhra Pradesh

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9885098850 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone South Limited,
6th Floor, Varun Towers II,
Begumpet,Hyderabad - 500 016

Fax: +91- 40 27764700

Contact Email

Email: vodafonecare [dot] ap [at] vodafone [dot] com

Nodal Officer

Name: Mahadevan V
Address: Vodafone Essar South Limited, 6th Floor, Varun Towers II, Begumpet, Hyderabad 500 016
Phone: 040 71718300
Fax: 040 27764700
Email: andhrapradesh [dot] nodal [at] vodafone [dot] com

Appellate Authority


Name: Anamika Pania
Designation: Head- Customer Service
Address: Vodafone South Limited,6th Floor, Varun Towers II,Begumpet,Hyderabad - 500 016
Phone: 040 71718600
Fax: +91 40 27764700
Email: andhrapradesh [dot] appellate [at] vodafone [dot] com

Assam

Phone Numbers

For any queries on Vodafone products or services, call Vodafone Care on +91 9706097060 from any phone or 199 from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Spacetel Limited , Red Den, NH- 37, Katahbari, Gorchuk, Guwahati - 781035, Assam, India.

Fax: +91 97060 97061

Contact Email

Email: vodafonecare [dot] ane [at] vodafone [dot] com

Nodal Officer

Name: Mr. Banibroto Biswas
Address: Vodafone Spacetel Limited, Red Den, NH- 37, Katahbari, Gorchuk, Guwahati - 781035, Assam, India.
Phone: +91 97060 36524
Email: Nodal [dot] asm [at] vodafone [dot] com

Appellate Authority


Name: Writuparna Gupta Baksi
Designation: Head - Customer Service
Address: Vodafone Spacetel Limited, Red Den, NH- 37, Katahbari, Gorchuk, Guwahati - 781035, Assam, India.
Phone: +91 97060 24365
Fax: 9706197061
Email: Appellate [dot] asm [at] vodafone [dot] com

Bihar and Jharkhand

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9709097090 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Spacetel Limited, May Fair Building, Hinoo, Ranchi-834002, Jharkhand, India.

Fax: 0651 2253084

Contact Email

Email: vodafonecare [dot] bihar [at] vodafone [dot] com

Nodal officer

You can contact our Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care)

anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Mr. Kumar Manish
Address: Vodafone Spacetel Limited , Mayfair Court, Hinoo Ranchi-834002
Phone: +91 97090 18278
Fax: 0651 - 2253084
Email: Nodal [dot] bih [at] vodafone [dot] com

Appellate Authority


Name: Mr. Gautam Borah
Designation: GM- customer Service
Address: Vodafone Spacetel Limited , Mayfair Court, Hinoo Ranchi-834002
Phone: +91 97090 18279
Fax: 0651 - 2253084
Email: appellate [dot] bih [at] vodafone [dot] com

Chennai

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9884098840 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Tower1, 9 th Floor, TVH Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028

Fax: +91- 98840 12345

Contact Email

Email: vodafonecare [dot] chn [at] vodafone [dot] com

Nodal Officer

You can contact the Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Mr. Madhan S
Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
Phone: +91 98840 98844
Fax: +91 98430 12345
Email: nodal [dot] tamilnadu [at] vodafone [dot] com

 

Appellate Authority

If you still want to appeal further, you can do so by appealing to the Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday (9.30 am to 6.00 pm).

Name: Ms. Shefali Singh Moza
Designation: GM - Customer Service
Address: Vodafone South Limited, Tower 1, 9th Floor, Beliciaa Towers, Block 94, MRC Nagar, Chennai 600 028, India
Phone: +91 99620 99625
Fax: +91 98430 12345
Email: appellate [dot] tamilnadu [at] vodafone [dot] com
 

Delhi NCR

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9811098110 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Mobile Services Limited, C 48, Okhla Industrial Area, Phase II, New Delhi 110 020

Fax: 01126940154

Contact Email

Email: vodafonecare [dot] del [at] vodafone [dot] com

Nodal Officer

You can contact the Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Ms. Monica Pathak
Address: A 19, Mohan Co-operative Industrial Estate, Mathura Road New Delhi – 110044
Phone: 011-71032210
Fax: +91 11 26940154
Email: nodal [dot] delhi [at] vodafone [dot] com

Appellate Authority


Name: Mr Manish Jain
Designation: Head - Customer Service
Address: A 19, Mohan Co-operative Industrial Estate, Mathura Road New Delhi – 110044
Phone: 011-71032211
Fax: +91 11 26940154
Email: appellate [dot] delhi [at] vodafone [dot] com

Gujarat

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9825098250 from any phone or 199 for enquiries(chargeable at 50p for 3 mins for agent access) and 198(toll free) for requests and complaints from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone West Limited Vodafone House,Corporate Road,Prahladnagar,Off S.G. Highway,Ahmedabad-380 015;
T +91 79 7171 0000, F+91 79 7171 7000
Regd. Off.:6th Floor,Sakar II,Ellisbridge,Ahmedabad-380 006,Gujarat,India
T+91 79 7171 0899

Fax: +91 79 7171 0898
 

Contact Email

Email: vodafonecare [dot] guj [at] vodafone [dot] com

Nodal Officer

Name: Reena Patel
Address: Vodafone West Limited,6th floor,Sakar II,Ellisbridge,Ahmedabad-380 006;Gujarat,India
Phone: +91 99250 00401
Fax: +91 98250 25989
Email: nodal [dot] guj [at] vodafone [dot] com

Appellate Authority


Name: Mr. Ashish Kohli
Designation: GM - Customer Service
Address: Vodafone West Limited, Vodafone House Corporate Road, Prahladnagar , Off S. G. Highway, Ahmedabad -380051 Gujarat, India
Phone: 7567860602
Fax: +91 98250 25989
Email: appellate [dot] guj [at] vodafone [dot] com

Haryana

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9813098130 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Digilink Limited,173, HSIDC Industrial Area, Sector - 3, Karnal

Fax: +91- 98130 98136

Contact Email

Email: vodafonecare [dot] har [at] vodafone [dot] com

Nodal Officer

Name: Mr. Amarjeet Singh
Address: Vodafone Digilink Ltd., 173, HSIDC Industrial Area, Sector - 3, Karnal
Phone: +91 98130 90002
Fax: +91 98130 98136
Email: nodal [dot] har [at] vodafone [dot] com

Appellate Authority


Name: Mr Sumit Kapoor
Designation: Head- Customer Service
Address: Vodafone Digilink Ltd., 173, HSIDC Industrial Area, Sector - 3, Karnal
Phone:
Fax: +91 98130 98136
Email: appellate [dot] har [at] vodafone [dot] com

Himachal Pradesh

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 97360 97360 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Spacetel limited,
130, Durga Cottage, SDA complex,
Kasumpti, Shimla-171009
 

Contact Email

Email: vodafonecare [dot] hp [at] vodafone [dot] com

Nodal Officer

Name: Ms. Jyotsna Sandhu
Address: Vodafone Spacetel Limited 130, Durga Cottage, SDA Complex, Adjoining Axis Bank, Kasumpti, Shimla-171009, Himachal Pradesh, India
Phone: +91 97362 97362
Fax: +91 177 2628926
Email: nodal [dot] hp [at] vodafone [dot] com

Appellate Authority


Name: Ms Mandeep Kaur
Designation: Head - Customer Service
Address: Vodafone Spacetel Limited 130, Durga Cottage, SDA Complex, Adjoining Axis Bank, Kasumpti, Shimla-171009, Himachal Pradesh, India
Phone: +91 97363 97363
Fax: +91 177 2628926
Email: appellate [dot] hp [at] vodafone [dot] com

Jammu Kashmir

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 97960 97960 from any phone or 199 from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Ground Floor, Bachitter Complex , Opp K.B.Public NH, Channi Himmat, Narwal ByPass Highway, Jammu-180011

Fax: +191 2470846

Contact Email

Email: vodafonecare [dot] jk [at] vodafone [dot] com

Nodal Officer

Name: Mr. Ankur Paliwal
Address: Vodafone Spacetel Ltd. Bachitter Complex, Ground Floor, Opp K.B. Public NH, Narwal Bye Pass, Channi Himmat 180011
Phone: +91 97960 97970
Fax: +91 97960 97962
Email: Nodal [dot] JnK [at] vodafone [dot] com

Appellate Authority


Name: Vikram Bains
Designation: Head - Customer Service
Address: Vodafone Spacetel Ltd. Bachitter Complex, Ground Floor, Opp K.B. Public NH, Narwal Bye Pass, Channi Himmat 180011
Phone: +91 9796097979
Fax: +91 97960 97962
Email: Appellate [dot] JnK [at] vodafone [dot] com

Karnataka

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9886098860 (chargeable as per tariff of calling number) from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar South Limited, Maruthi Infotech Centre, 11/1, 12/1, Koramangala Intermediate Ring Road, Amar Jyoti Layout, Bangalore 560 071, India

Fax: 080 41001011

Contact Email

Email: vodafonecare [dot] kar [at] vodafone [dot] com

Nodal Officer

Name: Mr. Santosh Kumar
Address: Vodafone South Limited Maruthi Infotech Centre,11/1, 12/1, Koramangala Intermediate Ring road, Amar Jyothi Layout Bangalore-560071
Phone: 080 7171 1111
Fax: 080 7171 1010
Email: nodal [dot] kar [at] vodafone [dot] com

Appellate Authority


Name: Mr Binoy George
Designation: Head- Customer Service
Address: Vodafone South Limited Maruthi Infotech Centre,11/1, 12/1, Koramangala Intermediate Ring road, Amar Jyothi Layout Bangalore-560071
Phone: 080 7171 1112
Fax: 080 7171 1010
Email: appellate [dot] Kar [at] vodafone [dot] com

Kerala

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9846098460 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Cellular Limited, Angel's Arcade, South Kalamassery, Kochi-682022
Fax: +91- 484 2393842

Contact Email

Email: vodafonecare [dot] ker [at] vodafone [dot] com

Nodal Officer

Name: Mr. Jishin Jayaprakash
Address: Vodafone Cellular Limited, 4th Flr, Angels Arcade,South Kalamassery,Kochi 682022
Phone: +91 99460 12345
Fax: 048 4255 6007
Email: nodal [dot] ker [at] vodafone [dot] com

Appellate Authority

If you still want to appeal further, you can do so by appealing to the Appellate Authority with your complaint docket number (unique complaint number you get post registering your complaint with the Nodal Officer) anytime from Monday to Friday (9.30 am to 6.00 pm).

Name: Ms Ajitha Raj
Designation: Head-CS
Address: Vodafone Cellular Limited, 4th Flr, Angels Arcade,South Kalamassery,Kochi 682022
Phone:
Fax: 048 4255 6007
Email: appellate [dot] ker [at] vodafone [dot] com
 

Kolkata

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9830098300 (chargeable as per tariff of calling number) from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar East Ltd. , 08 Major Arterial Road, New Town, Rajarhat, Block AF, DLF IT Park, 16th Floor. Kolkata 700 156

Fax: 9830098241
 

Contact Email

Email: vodafonecare [dot] kol [at] vodafone [dot] com

Nodal Officer

Name: Ms. Dipika Majumder
Address: Vodafone East Limited, DLF IT Park, Block-AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata-700156
Phone: +91 98304 10285
Fax: +91 98300 98241
Email: nodal [dot] kol [at] vodafone [dot] com

Appellate Authority


Name: Girish Holla S
Designation: AVP - Customer Service
Address: Vodafone East Limited, DLF IT Park, Block AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata 700156
Phone: +91 98301 40409
Fax: +91 98300 98241
Email: appellate [dot] kol [at] vodafone [dot] com

Madhya Pradesh & Chhattisgarh

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9713097130 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone or email us at vodafonecare [dot] mpcg [at] vodafone [dot] com

Contact Address

Vodafone Essar Spacetel Ltd.
2nd Floor, Centre Point, NewMarket,
T.T. Nagar, Bhopal - 462003
Madhya Pradesh

Fax: +91 - 9713012345

Contact Email

Email: vodafonecare [dot] mpcg [at] vodafone [dot] com

Nodal Officer

Name: Rohini Jat
Address: Vodafone Spacetel Ltd IInd Floor, Centre Point , New Market, T.T.Nagar, Bhopal 462003
Phone: +91 97130 97131
Fax: +91 97130 12345 , 0755-7171233
Email: nodal [dot] mpcg [at] vodafone [dot] com

Appellate Authority

Name: Mr Bhavesh Mehta
Designation: Head - Customer Service
Address: Vodafone Spacetel Ltd IInd Floor, Centre Point , New Market, T.T.Nagar, Bhopal 462003.
Phone: +91 97130 97132
Fax: +91 97130 12345 , 0755-7171233
Email: appellate [dot] mpcg [at] vodafone [dot] com

Maharashtra and Goa except Mumbai

Phone Numbers

For any queries on our products or services, call Vodafone Care on 9823098230 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Cellular Limited, Vodafone House, The Metropolitan, FP No 27, Survey No 21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune - 411 003

Fax: 09765561002

Contact Email

Email: vodafonecare [dot] mah [at] vodafone [dot] com

Nodal Officer

You can contact the Nodal Officer with the complaint docket number (the unique complaint number you get when you register your complaint at Vodafone Care) anytime from Monday to Friday, between 9:30 am and 6:00 pm.

Name: Ms Nidhi Verma
Address: Vodafone Cellular Limited, The Metropolitan, FPNo27, Survey No21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411005, India
Phone: 020 7171 7171
Fax: 020 7171 6666
Email: nodal [dot] mah [at] vodafone [dot] com

Appellate Authority


Name: Shailesh Upadhyay
Designation: AVP - Customer Service
Address: Vodafone Cellular Limited, The Metropolitan, FPNo27, Survey No21, Old Pune-Mumbai Highway, Wakdewadi, Shivaji Nagar, Pune-411005, India
Phone: 020 7171 8181
Fax: 020 7171 6666
Email: appellate [dot] mah [at] vodafone [dot] com

Mumbai

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9820098200 from any phone or 199 (chargeable at 50p for 3 mins for agent access) from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Limited,2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai 400059.

Fax: +91- 22 66661200

Contact Email

Email: vodafonecare [dot] mum [at] vodafone [dot] com

Nodal Officer

Name: Ms. V Rodricks
Address: Vodafone India Limited. 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059, India.
Phone: 9820015032
Fax: +912266661200
Email: nodal [dot] mum [at] vodafone [dot] com

Appellate Authority


Name: Ms JP Mundkur
Designation: GM - Customer Service
Address: Vodafone India Limited. 2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Near Mittal Industrial Estate, Andheri East, Mumbai 400059, India.
Phone: +91 9820015713
Fax: +912266661200
Email: Appellate [dot] mum [at] vodafone [dot] com

North East

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9774097740 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Spacetel Ltd, near Downtown Diagnostic Centre, Arbuthnot Road, Laitumkhrah, Shillong 793 003, Meghalaya, India.

Fax: 9774097741

Contact Email

Email: vodafonecare [dot] ane [at] vodafone [dot] com

Nodal Officer

Name: Damaphisha Khyriem
Address: Vodafone Essar Spacetel Ltd, Bawri Mansion, 3rd Floor, Dhanketi, Shillong 793 001, Meghalaya India
Phone: +91 9774036524
Email: damaphisha [dot] k [at] vodafone [dot] com

Appellate Authority


Name: Ravi Taneja
Address: Vodafone Essar Spacetel Ltd, Bawri Mansion, 3rd Floor, Dhanketi, Shillong 793 001, Meghalaya India
Phone: +91 9774024365
Fax: 9774097741
Email: ravi [dot] t [at] vodafone [dot] com

Odisha

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9776097760 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Spacetel Limited
Unit - 41, E 52, Infocity,Chandrasekharpur,Chandaka Industrial Estate,Bhubaneswar - 751024. Telephone No.: +91 674-7171999 Fax No.: +91 674-7171767

Fax: +91 6747171767

Contact Email

Email: vodafonecare [dot] ors [at] vodafone [dot] com

Nodal Officer

Name: Mr. Raja Ghosh
Address: Vodafone Spacetel Limited (CIN - U72200DL1997PLC085764), Unit - 41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar - 751024
Phone: +91 97760 98810
Fax: +91 6747171767
Email: Nodal [dot] ors [at] vodafone [dot] com

Appellate Authority


Name: Surjeet Mahapatro
Designation: Head - Customer Service
Address: Vodafone Spacetel Limited (CIN - U72200DL1997PLC085764), Unit - 41, E 52, Infocity, Chandrasekharpur, Chandaka Industrial Estate, Bhubaneswar - 751024
Phone: +91 97760 98820
Fax: +91 6747171767
Email: Appellate [dot] ors [at] vodafone [dot] com

Punjab

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9888098880 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar South Limited, C 131, Industrial Area, Phase VIII, Mohali 160 071

Fax: +91 172 5090300

Contact Email

Email: vodafonecare [dot] pun [at] vodafone [dot] com

Nodal Officer

Name: Ms. Jyotsna Sandhu
Address: Vodafone South Limited. Plot No C 131, Eltop Industrial Area Phase 8 Mohali 160071, India
Phone: +91 99888 08816
Fax: +91 172 5090300
Email: Nodal [dot] pun [at] vodafone [dot] com

Appellate Authority


Name: Ms Mandeep Kaur
Designation: Head - Customer Service
Address: Vodafone South Limited. Plot No C 131, Eltop Industrial Area Phase 8 Mohali 160071, India
Phone: +91 9888012346
Fax: +91 172 5090300
Email: appellate [dot] pun [at] vodafone [dot] com

Rajasthan

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9828098280 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Digilink Limited, Gaurav Towers, Malviya Nagar, Jaipur, Rajasthan

Fax: 9828098285

Contact Email

Email: vodafonecare [dot] raj [at] vodafone [dot] com

Nodal Officer

Name: Vinita Joshi
Address: Vodafone Digilink Limited, 5th Floor , Gaurav Tower, Malviya Nagar, Jaipur - 302017, Rajasthan, India
Phone: +91 98280 96211
Fax: +91 98280 98285
Email: Nodal [dot] rajasthan [at] vodafone [dot] com

Appellate Authority


Name: Anita Goswami
Designation: Head- Customer Service
Address: Vodafone Digilink Limited, 5th Floor , Gaurav Tower, Malviya Nagar, Jaipur - 302017, Rajasthan, India
Phone: +91 98289 96200
Fax: +91 98280 98285
Email: Appellate [dot] Raj [at] vodafone [dot] com

Tamil Nadu except Chennai

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9843098430 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Cellular Ltd, 1046, Avinashi Road, Coimbatore - 641 018

Fax: +91- 98430 12345

Contact Email

Email: vodafonecare [dot] tn [at] vodafone [dot] com

Nodal Officer

Name: Mr. Madhan S
Address: Vodafone Cellular Limited, 1046, Avinashi Road, Coimbatore - 641018
Phone: +91 99432 99432
Fax: 9843012345
Email: nodal [dot] tamilnadu [at] vodafone [dot] com

Appellate Authority


Name: Ms. Shefali Singh Moza
Designation: GM - Customer Service
Address: Vodafone Cellular Limited, 1046, Avinashi Road, Coimbatore - 641018
Phone: +91 99434 99434
Fax: 98430 12345
Email: appellate [dot] tamilnadu [at] vodafone [dot] com

UP(E)

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9839098390 (chargeable as per tariff of calling number) from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar Digilink Limited, Shalimar Titanium, Plot Number TC/G 1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010, India.

Fax: +91 522 2723976
 

Contact Email

Email: vodafonecare [dot] upe [at] vodafone [dot] com

Nodal Officer

Name: Ms. Astha Nigam
Address: Vodafone Digilink Limited Shalimar Titanium, Plot Number- TC/G-1/1,Vibhuti Khand, Gomti Nagar Lucknow-226010
Phone: +91 98397 56789
Fax: +91 522 2723976
Email: nodal [dot] upe [at] vodafone [dot] com

Appellate Authority


Name: Mr Jitendra Agnihotri
Designation: Head- Customer Service
Address: Vodafone Digilink Ltd, Shalimar Titanium, TC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010
Phone: +91 9839756789
Fax: +91 522 2723976
Email: Appellate [dot] Upe [at] vodafone [dot] com

UP(W)

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9719097190 from any phone or 199 chargeable at 50p for 3 mins for agent access from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar South Limited, B-1/H-5, Mohan Co-operative Industrial Estate Mathura Road New Delhi - 110044

Fax: +91-11 7171 0001

Contact Email

Email: vodafonecare [dot] upw [at] vodafone [dot] com

Nodal Officer

Name: Ms. Kanika Dubey
Address: VMSL (Vodafone Mobile Services Limited), B-1/H-5, Mohan Co-operative Industrial Estate Mathura Road New Delhi - 110044
Phone: +91 9719293245
Fax: 011 71710001
Email: Nodal [dot] upw [at] vodafone [dot] com

Appellate Authority


Name: Mr Sudipta Kumar Sen
Designation: Head- Customer Service
Address: VMSL (Vodafone Mobile Services Limited), B-1/H-5, Mohan Co-operative Industrial Estate Mathura Road New Delhi - 110044
Phone: +91 9719293245
Fax: 011 71710001
Email: Appellate [dot] upw [at] vodafone [dot] com

West Bengal except Kolkata

Phone Numbers

For any queries on our products or services, call Vodafone Care on +91 9732097320 from any phone or 198 (tollfree) or 199 (chargeable at 50p for 3 mins for agent access) from your Vodafone mobile phone anytime. For any complaints, service activation /deactivation and tariff change requests you can call 198 (toll free) from your Vodafone mobile phone

Contact Address

Vodafone Essar South Limited, Constantia Office Complex, 11, Dr. U N Brahmachari Street, Kolkotta - 700 017

Fax: +91- 98300 98241

Contact Email

Email: vodafonecare [dot] wb [at] vodafone [dot] com
vodafonecare [dot] ane [at] vodafone [dot] com

Nodal Officer

Name: Gunjan Agarwal
Address: Vodafone South Limited, DLF IT Park, Block-AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata-700156
Phone: +91 98305 51028
Fax: +91 97320 97666
Email: nodal [dot] wb [at] vodafone [dot] com

Appellate Authority


Name: Girish Holla S
Designation: AVP - Customer Service
Address: Vodafone South Limited, DLF IT Park, Block-AF, 15th Floor, 08 Major Arterial Road, New Town, Rajarhat, Kolkata-700156
Phone: +91 98301 99999
Fax: +91 97320 97666
Email: appellate [dot] wb [at] vodafone [dot] com

Locate Store :

Click Here or sms STORE <area name><cityname> to 199


Comments

on some number

i have number iwant they add please tell ph-9581270368

re:: balance deduction for no reasons

dear sirs ,
im being avery old customer of vodafone and a preminum customer facinga very big problem from your company for no reans you deduct money from my balance yesterday my balance was rupees 350 to 400 approx but today u have deducted it fully without any notice for no reason for which your customer care person dont know to even give proper reply they just give reply that we will resend your money or our officer will call you i have been complaining this from so long and i have sent you mail also to you but your company has no customer satisfaction thing to call us back we like fools should call u and email you, this is not good sign from your side . more over im having more then 60 connections of vodafone but im not satisfied with your work. im having all connection in my company name urban tree infrastructures and oayan property and many personal names too.. i further request to solve the problem immediated and refill my account as soon as possible as my booster is also on n my cellular data was off .. so please look into this matter immediately.

hoping for your promt reply.

regards

jinesh kothari (9884680000)

osyan property/director

Rs. 80 sms recharge is not working.

Sir,
I had recharged my vodafone prepaid number with the Rs.80 sms recharge plan on 22.012012 at 6.34pm. This recharge is supposed to provide me with one 30 days of free sms facility with 100 sms per day. But this offer is not working and Re.1 is getting deducted every time I am sending an sms. I would expect Vodafone company to do the needful and help me out before it is too late.

J.Mukherjee,
Vodafone Prepaid Simcard Holder,
Kolkata.

Postpaid connection not disconnection after request on 13.07.11

Sir,

we have about 15 postpaid connection from jan.11. we request on 13.07.2011 at vodafone store, ghaziabad for service stop of connection no. 9811610128 & 3811610130 because sim are missing in our office.

I am surprise for you sent bill every month of above connection without uses by any person.

please take action immedaitly.

I.C. AGARWAL
KRUTI TECHNOENGINEERING PVT. LTD.
9811610188

HOW CAN I CHEAK GPRS BLANCE

How can i check Gprs balance ?