Tata Sky Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 1800 180 6633
  • 1860 500 6633 (From All Lines except MTNL)
  • 1860 425 6633 (From MTNL-Mumbai/Delhi)

E Mail :

help [at] tatasky [dot] com
Tataskycontent [at] tatasky [dot] com (For Queries related to New Channel Launches)

Head Office Address :

Tata Sky Ltd.
3rd floor, C 1, Wadia International Centre (Bombay Dyeing)
Pandurang Budhkar Marg, Worli, Mumbai 400 025, India

Tata Sky Nodal Officer Contact Details

Name of the state Telephone number of the nodal officer E mail ID of the nodal officer
Andhra Pradesh 040 60001771 nodalofficerap [at] tatasky [dot] com
Bihar 0612 6000177 nodalofficerbihar [at] tatasky [dot] com
Chhattisgarh 0771 6000177 nodalofficerchhattisgarh [at] tatasky [dot] com
Goa 0832 6000177 nodalofficergoa [at] tatasky [dot] com
Gujarat 079 60001771 nodalofficergujarat [at] tatasky [dot] com
Haryana / Delhi 0129 6000177 nodalofficerharyana [at] tatasky [dot] com
Himachal Pradesh 0177 6000177 nodalofficerhp [at] tatasky [dot] com
Jharkhand 0651 60001771 nodalofficerjharkhand [at] tatasky [dot] com
Karnataka 080 60001771 nodalofficerkarnataka [at] tatasky [dot] com
Kerala 0484 6000177 nodalofficerkerala [at] tatasky [dot] com
Madhya Pradesh 0731 6000177 nodalofficermp [at] tatasky [dot] com
Maharashtra 020 60001771 nodalofficermaharashtra [at] tatasky [dot] com
Odisha 0674 6000177 nodalofficerorissa [at] tatasky [dot] com
Punjab 0172 6000177 nodalofficerpunjab [at] tatasky [dot] com
Rajasthan 0141 6000177 nodalofficerrajasthan [at] tatasky [dot] com
Tamil Nadu 044 60001771 nodalofficertn [at] tatasky [dot] com
nodalofficerpuducherry [at] tatasky [dot] com
Uttar Pradesh 0522 6000177 nodalofficeruttarpradesh [at] tatasky [dot] com
Uttarakhand 0135 6000177 nodalofficeruttarakhand [at] tatasky [dot] com
West Bengal 033 60001771 nodalofficerwb [at] tatasky [dot] com

Comments

not getting services

dear sir im Yusuf..frm lst 5 years im working for tata sky ..and still im facing problems frm lst 2 mnts im not getting proper services..each time whenever im calling at ur costumer care they r promessing for good results in feature..but noo use of that..frm lst 2 mnths ur technecion visited at my place for 3 times and each times they r charging 150 rs..but still no use im not abel to wiev ur service..on last sunday also they visited at my place and promise me that now nothing is going to happen wrong and if it happens u can call me..and in same week on Tuesday It started again.and when I call him on 4 o clock he promised me come at 7 o clock in the evening..but when I call him on evening he told me he is on his way to me..but he didtn come..after an hr I call him back he was not pikking my call..and his number is..8879550680.soo kindly look for the matter..and don't allow such people in ur prestigious company..those who r chewing tabacco and smoking ..thanking u..Yusuf qureshi

poor maintenance of Tata sky

Dear Sir,
I Shri Sanjeev B. Mahale having Tata sky HD Box ID no. 1083802825 have to state that in spite of several phone calls, to the customer
care 022-60006633 regarding abrupt stoppage of the above box have yet not resolved the issue, Every time a new work order number is given
but no work is done. I and my family have been deprived of viewing "T.V" from 19th june 2013 till date for no fault from our side, the
connection is showing a deactive status inspite of paying the due subscription. On several occasions i have been told (fake promises) that the
problem will be resolved within 24 hours but since 19th june your field team is still working on it. I strongly feel that i am being harassed for
reasons best known to you. There is a complete apathy and lethargy from your department in addressing the issue. I wonder whether the same
treatment would have been given if i would have been a relative of Mr. Ratan Tata who co-incidentally resides in my neighbourhood. Your
people are simply assuring that the work will be done but there appears to be no coordination/communication among your staff. whenever I call
on the customer care the whole problem has to be explained to them over and over again. Till date I have spoken with your senior supervisors
Shri Murtuza, Smt Saraswati, Shri Salunke who have promised me early readdresal. Later I have also spoken with your senior Mr. Chetan Naik
[mb no. 9833088390] who had promised to sort out the issue, however till date no one has cared, bothered or resolved, this is not expected
from a "TATA" company!! It appears that the staff is unaccountable for their work and not well trained (not technically sound) to address issues.
It has been almost 10 days and the harassment still continues. It maybe noted that I may share this ordeal on the the social networking site.

S.B MAHALE ph(9821696153)

VERY IMP MUST READ

Dear Sir,
I Shri Sanjeev B. Mahale having Tata sky HD Box ID no. 1083802825 have to state that in spite of several phone calls, to the customer Care 022-60006633 regarding abrupt stoppage of the above box have yet not resolved the issue, Every time a new work order number is given but no work is done. I and my family have been deprived of viewing "T.V" from 19th june 2013 till date for no fault from our side, the connection is showing a deactivate status in spite of paying the due subscription. On several occasions I have been told (fake promises) that the problem will be resolved within 24 hours but since 19th june your field team is still working on it. I strongly feel that I am being harassed for reasons best known to you. There is a complete apathy and lethargy from your department in addressing the issue. I wonder whether the same treatment would have been given if I would have been a relative of Mr. Ratan Tata who co-incidentally resides in my neighborhood. Your people are simply assuring that the work will be done but there appears to be no coordination/communication among your staff. Whenever I call on the customer care the whole problem has to be explained to them over and over again. Till date I have spoken with your senior supervisors Shri Murtuza, Smt Saraswati, Shri Salunke who have promised me early readdresal. Later I have also spoken with your senior Mr. Chetan Naik [Mb no. 9833088390] who had promised to sort out the issue, however till date no one has cared, bothered or resolved, this is not expected from a "TATA" company! It appears that the staff is unaccountable for their work and not well trained (not technically sound) to address issues. It has been almost 12 days and the harassment still continues. It is also to mention that this staff are not responding to the phone calls and there is no customer care, even the contact no of the seniors are not provided and there is complete non cooperation. I hope that the seniors in Tata sky do read this blog and act immediately.

S.B.Mahale (ph: 9821696153)

TaTa sky not functioning for 3 days

Dear sir

Very very bad service of Tata Sky. The installer has not given the customer ID and his phone is out of order. How to contact any one. He has taken Rs 3500.00 for his useless service. Please contact me on 9843605636/ 9943056998/ 422 - 4272379. Thanks Vaidehi

Discontinue of tatasky connection

Sir this in the reference regarding zeetos gift redemption offer. I have redemed 9200 zeetos against lightining roller skete on dated 02/12/12 and call came to me on 04/12/12 that your gift will be delivered with in 12 days through First fligh couriour and after 16/12/12 I called at your mumbai gift distribution office and the reply was same and i called 10 times and the reply was same and I letf yhe folloup and one day one call came from banglore that your gift has been recieved by you on 11/12/12 pdr no is B58241459.How it is possible when mumbai office reply me that your gift will be deluvered up 20/12/12.I called to first flight but they bothered to pick up the call from last 20 days. This fales commitment make my mind to switch from tatasky to dishtv. And after this jan /13 I will discontinue with you.

complaint for bad service of tata sky

it has not been working from last 1week.my connection is the name of Yogesh Rane and my id is1006662413.i filed my complained more then ten times but till time i didn't get any response till now my first complain was on 21st Dec.2012,meanwhile i registered my complained in senior department some of them taken 24 hours,some of them taken48 hours and some of them taken 72 hours but still i didn't get any response from any of them.still my problem is the same. Please take some action against them.and solve my problem as soon as possible.

Shift of tatasky connection

At present I have connection art Ahmedabad I wand to shift it to Vadodara what is the procedure whom should I contact

setup box..

Sir, I have a Set up box purchased in Goa a couple of years ago,not used for long now I am in Mumbai, can I use it here if Yes a few quiries? (1)what r the installation charges for the dish, L.N.B, cable wire (20)m,and recharge? (2)will I b able to save any money for the setup box.(3)Iwant to use it(in Goa) when I go to Goa in summer vaction. or is it advisable to go for a new one .the serial no. behind the box Digicomp 368341307214-===, NDS no. 67A79C0327517830 5. can u pls help me out....?

recharged but no videos is available

hi,
pls give some respects to your customer when they call u on customer no.It ism very horrible conditons in customer life. my customer id 1081218503 when I recharged on 27th/9/2012 & messaged also came but when we want to see the serials it is comeing that this channel is not subscribed pls send sms to 5666 no for every channel we have do to do this is what i cant understand , please see to my complainst and take some action against it as soon as possible.
with regards
sarita singh

Shifting

My customer ID is 1059725646. I want to shift tatasky set up to my new resident, the local service provider has been requested several times over phone within last 36 hrs. but he is not responding . Please help.

Pranjal Kumar Hazarika
Oil India township
Duliajan
District: Dibrugarh
Assam
Mob no. 09435005159

shifting

Dear sir,
my customer ID is 1003967641. I want to shift tatasky setup to my new residence. To whom I should contact in the town?
P.K.Agrawal
Allahabad,
09935596789

My TV in AMRITSAR

I am in US these days. My name is Dr B P Singh. My address is H.N0 1408. GALI no 6. Bagh Rama Nand, AMRITSAR. My registered cell phone is 98726 64290. I do not remember my tata sky Id number.
In May 2012 I had requested you to suspend my subscription for three months. You readily agreed to this.
I am very thankful to you for this,
I shall be back in India on SEPTEMBER 12. Please keep my subscription suspended till then ie September 12,2012. Start from SEPTEMBER 13,2012.
Thanking you

Dr.B P Singh

Tatasky HD two of four settop boxes are defective since 18th Jun

2 of 4 set top boxes developed defect on 18th June,2012,technicial came after 2 days and confirmed defect in HDMI output in both,since then no one has turned up solve the problem and I have been getting new workorders daily with assurence that it would be resolved the same day,but even after 8 days,the set top boxes are not replaced and we have been deprived of watching tv programmes all these days.I do not want to continue using tatasky,hence I request tatasky to take away all four connections and refund my money so that I can install some other better service provider.

Tata Sky Inoperative

My Tata Sky, having ID No: 1032350041, is not functioning since 11th May Evening. I had recharged for one year by paying Rs 5,500/= and is now valid upto 03/05/2013.
I followed all your instructions like powering off the supply to desk top box as well as TV for 15 minutes on number of occassions but of no avail. Please attend the same on top most priority,
With Warm Regards,
J S Ari
Jamshedpur

Customer Complaint

I am an Army Officer & TataSky user since last 8-10 yrs (ID - 1013965932).I had ordered movie on Showcase-London Paris New York-on 21 Apr 12 at 9:20pm, as the movie started at 9:15pm.However,the movie didnt start for sometime.I sent the SMS "SR" to 56633 from my registered mobile.I have both SMS responses saved with time.When nothing happened after that also,I gave 3-4 calls to Tata Sky Customer Care.I spoke to your representative Rohini & senior executive - Savita, who assured me that either the order would be cancelled or postponed by one day,so that at least I can watch the Complete movie,& not half.But as expected,finally TataSky started the movie at 10:45pm (1 & a half hour movie already gone by then).I again called Tata Sky customer care twice,but Anubha & Intekhab refused to help.In fact I was told that all senior officials are busy & nobody can attend to my complaint. Is this the kind of Customer Service Tata Sky offers to its customers? Then I don't have an option but to make a complaint to Consumer COurt & the Newspapers, so that at least people get educated about the services provided by Tata Sky. I want Rs50 refunded as I was not able to watch the movie that I ordered.

Regards,
Lt Col Ashish Raisinghani
09840892798

no 1 fraud company is TATA SKY CHEATERS IN WORLD

I think my experience with tata sky really makes me feel like others
that Tata's are the bigger cheaters in this world and due to there
actions and malpractises they are going to be no 1 Fraud company in
world and surely in my blog i am going to explain all my experience i
had with you people
My Subscriber id is 1010643748 and in nov and dec 2011 whole month i
have been harrsed by TATA SKY firstly they had delivered faulty HD
PLUS BOX to my premises and after waiting for 8 days changed it with
another repiared box
and now By mistake i had read your Advertisment Regarding Free
Ethernet wiring for VOD and as i had made request for this on 11 dec
and your engineer visited my site without wire just to check it and
promised to come in evening with wire but to my surprised i recived
message from TATA SKY on the same day that i have been served so as
Ethernet wiring was not done in mt TATA SKY PLUS i made a request
again for it and same engineer visited and perform the work of wiring
but to my surprised and shock i recieve the message that i have been
charged Rs 125 for the engineer visit to my site for ethernet wiring
and due to this i had made complaint on next day but till now nobody
hasmade a call or reverted back my money to my A/C CAN YOU PLS EXPLAIN
TO ME WHY YOU PEOPLE ARE MAKING ME TARGET AND HARRSING ME ON DAILY
BASIS IF THIS IS YOUR WAY OF WORKING TO CHEAT PEOPLE THAN I WANT MY
FULL MONEY BACK WHICH I HAD PAY TO PURCHASE TATA SKY HD PLUS OR REVERT
MY MONEY BACK AND EXPLAIN WHAT PENELTY YOU ARE PAYING FOR ALL THE
MENTAL HARRSMENT YOU ARE GIVING ME ON DAILY BASIS
Rakesh Malhotra
9650894793

poor customer service

Gayathri, my daughter, a journalist, had taken a Tatasky service a few years ago. A few months ago there was some trouble in viewing our television. we had a hell of time in locating the service centre's phone number and its location. however, we found out the contact number and informed the centre about the trouble we faced in viewing our television but the response from the other end was not at all encouraging. They asked me to contact over toll free number which is nothing but a tortuous exercise causing unwanted tension, waste of time and energy. anyway that was set right after a long time.

I had paid a sum of Rs.600 towards recharge to M/s Kodi, your agency in Coimbatore in July this year. Now also there is some trouble in viewing my television. My wife and I have been contacting them to send some one to rectify the fault. They told us that the fault would be rectified within 24 hours but none has shown up even though four fulls days have passed by.

Some time they ask us to contact the Chennai service. Does that mean that the service man will all the way from Chennai to Coimbatore to rectify a TV set?

We are very much fed up with this kind of shoddy service. either you take immediate action or we will be constrained to disconnect your service.

S Gururajan
Senior Journalist
Corporate India
23/12 Peelamedu
Coimbatore-641
12/11/2011

Mobile No.9600333441 Gayathri 9944933011

tata sky unethical practice

Tata sky has charged me unethically extra and their customer care is worst
they behaved in a bad temper in their call centre
pls never recommend any body to take connection.

complaint for bad service of tata sky

i took a connection of Tata sky in 2009,but it has not been working from last five months.my connection is the name of Ramprit Yadav and my id is 1034566503.i filed my complained more then ten times but till time i didn't get any response till now my first complain was on 16 July 2011,meanwhile i registered my complained in senior department.(1)Anupama,(2)Rohit,(3)Deepika.some of them taken 24 hours,some of them taken48 hours and some of them taken 72 hours but still i didn't get any response from any of them.still my problem is the same. Please take some action against them.and solve my problem as soon as possible.

Deficient Service

Tata sky has the worst aftersales service of all the existing DTH companies, even my local cable man gives better service than them. All that they are interested in is that you buy their service and once you have they dont know you anymore. To get service from them is like tryingto get blood from a stone.
For anyone wanting to get a new DTH connection I would advise you go with any other service.

Poor service by Tata sky

Sir, Tata sky is very hopless. Services are very poor. I am having three setup boxes. Out of one is not working since 12 days. The box has been replaced three times but failed to give performance. Tata sky people are making BAHANE as boxes are not availabe in their stock. Being a old customer I am paying Rs 6000/- per year excluding rent of boxes i.e, Rs.480/- pm. for complete channels. But no attention is being paid by Tata sky. Thanks for the poor service.
Tata sky is befooling customers by way of showing bonus on recharge etc. Basically, the company is charging very high amount for which it does not deserve. Since no proper service is being provided. Hopeless and poor show. I will not recommend any one to buy the hopeless tata sky.

A.K.KHANNA

Faulty box/ Hopless service of Tata sky

Sir, Tata sky is very hopeless. Services are very poor. I am having three set up boxes. Out of one is not working since 12 days. The box has been replaced three times but failed to perform. Tata sky people are making BAHANE as boxes are not available in their stock. Being a old customer I am paying Rs 6000/- per year excluding rent of boxes i.e,Rs.480/- pm. for complete channels.
Tata sky is be fooling customers by way of showing bonus on recharge etc. Basically, the company is charging very high amount for it does not deserve. Hopeless.

A.K.KHANNA

relocation

Dear sir,
i want relocation new adders :my id 1053824403..k. Srinrvasa rao 85/A 1st floor backside 2nd main 3rd cross Yadavagiri Mysore 570020.mobile :9741812179

free recepe

As advertised in Tatasky i have sent sms food devimadhu49 [at] gmail [dot] com to 56633.But i got nothing in my mail.pl.mail the recipe and further messages to this mail id. thanks

Tata Sky not functioing

Tata Sky is not functioning since from 29th Morning, I have recharged for the month of Sep'11 on 27th Aug'11. M/No 9435392585, Duliajan, Assam.Please attend the same as urgent basis,With regards,
P.Hazarika

Pl. disconnect my tata sky TV connection for few months

I am Mr. Purrnendu Shekhar Sen. My ID No. is 1043238821. Pl. disconnect my connection till further intimation from last due date of rechage. Pl. send me mail at the time of receving or can contact with this no. +919681328116.

Tata Sky not functioning since Tuesday 2nd August

Since Tuesday 2nd August 2011 Tata Sky was not functioing at my residence. Contacted your local engineers/customer care who had confirmed that there is some upgradation in the process.
Wednesday 3rd one engineer had come but did not carry a set top box with him and confirmed that he will come next day and fix the same
Thursday 4th and Friday 5th same problem with no proper service nor response from your customer care centre.
Saturday 6th August your office staff confirmed that it will take another 5 days for the set top box to be installed.
THIS IS THE SERVICE AND RESPONSE FROM YOUR TATA SKY CUSTOMER CARE CENTRE AND OFFICIALS WHO DO NOT HAVE THE DECENCY OF SPEAKING TO A CLIENT NOR GIVE PROPER REPLY TO THE QUERRY RAISED.
Request your intervention to resolve this problem immediately

relocation

03/08/2010 1/11040906644

not replacing my digicom despite verious complaints

My work order refrence no. is;1-10836806496 posted on 16/07/2011, but still not obiliged,

NO POWER SUPPLY IN SET TOP BOX.

There is no power supply in my set top box from yesterday morning. Today noon (between 1.30 to 2.00 pm) I made contact to their western zone, they told me that I will be called back me within 2 hours. But till now no one has contacted me.

Kindly do the needful & arrange to send the technician at the earliest at my address:
Vinay C. Chouk
SBI STAFF QUARTES
C/O STATE BANK OF INDIA
MIDC ROAD
RASAYANI (410207)
TAL. KHALAPUR.
DIST. RAIGAD (MS)

Waiting for your early response.

Thanks.

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