Email

• customercare [at] sib [dot] co [dot] in (Customer Support)

Important Links

• Frequently Asked Questions
• Loan Enquiry Form

Grievance Procedure

Level 1

If you submit your complain, contact customer care executive, then choose the correct complaint
category & provide contact details -
Grievance Registration with Customer Care

Level 2

If you are Unsatisfied or Delay in Initial Response, contact to Nodal Officer,

• Mr Shine Kappen - Chief Manager, Facility Management Group (Customer Relations).
• Click on the link below to register complaint.
• Grievance Escalation to Nodal Officer

Level 3

If you are Unsatisfied with response from Level 2, contact to Principal Nodal Officer,

• Mr Anto George T – Senior General Manager(HR & Admin)
• Click on the link below to register complaint.
• Grievance Escalation to Principal Nodal Officer

Level 4 :

In case customer are unsatisfied with the resolution provided from the Bank or do not receive any response within
30 days of lodging your grievance, customer may contact to Banking Ombudsman.

• Nodal Officer: Chief Manager [Facility Management Group – Customer Relations]
• Address: South Indian Bank Ltd. Head Office Mission Quarters,
  Thrissur –680001
• Tele : 0487-2420020, Extn: 687
• Principal Nodal Officer: Senior General Manager(HR and Admin),
• Address: South Indian Bank Ltd., Head Office,
  Mission Quarters, Thrissur -680001
• Tele : 0487-2420020, Extn: 564

Downloads Forms For Loans and Advances

Head Office & Corporate Office

South Indian Bank Ltd.
Head Office T.B Road,
Mission Quarters,
Thrissur 680 001,
Kerala, India
Telephone Nos : 0487-2420020,
0487-2420058,
0487-2420113,
04872436666
Email- sibcorporate [at] sib [dot] co [dot] in