Sony India Customer Care Numbers

Comments

Sony ps3 repairing on call

Need an expert engineer for Sony PS3 1st model repairing

Delay in the product

Hi,
I brought my phone (Black Sony Xperia Z) on 03/04/2012 from a shop name "Mobile Galaxy" under the address "# 16, Velachery Main Road, Velachery , Chennai - 600042" Ph number -044-42624344
They promised that they would give the Book pouch cover and the headset which are free along with the phone within one week.
I got my headset but still they are not providing me with a black book pouch its almost 2 months since I have brought my phone when I ask them they are always responding as the Sony Dealer has not provide them with a black book pouch so they couldn’t provide me with one .
Please can you look into this one, awaiting your positive reply.

complaint against mobile phone and worse service provided

its an irony that a reputated company like sony has deteriorated in the quality of its manufactured products and after sales service.. i am using sony ericsson xperia ray mobile phone and am facing the problem of blank display ever since i bought it... i went to the service centre but the reception was very cold.. i have spent so much money on the repair but the problem still persists .. the service centre at ujjain called Samariya centre has no qualified staff to deal with customers ... neither do they attend to the problem, nor do they deliver the repaired product on time ... they charge handsomely for the service and do nothing except cheat the customers bringing a bad name to the company ... you should look into the matter or i will report the matter to the consumer forum..
the telephone num of the service center is 0734 4060682 ... samriya marketing, kanthal , ujjain
plz do the needful ...

HD TV

I Purchased Sony HD LCD TV 40" on 2010 on the month of August,2010. Now It required service as because the picture of TV is appearing blurred. I don't know why the life of sony TV is so short? Service means required money which is regrettable with sony model within a short period of purchase.

connectivity problem

can i connect samsung gt s 5360 to led klv-32ex330

COMPLAINT AGAINST FROM M.K.ELECTRONICS AND REFRIGRATION

DATED.15-11-2012.

TO,

M/s SONY INDIA PVT LTD,
A-31,MOHAN COOPERATIVE INDUSTRIAL ESTATE,
MATHURA ROAD, NEW DELHI-110011.
E.Mail:-sonyindia [dot] care [at] ap [dot] sony [dot] com

SUBJECT:- COMPLAINT AGAINST FROM M.K.ELECTRONICS AND REFRIGRATION, SHOP NO.28, BASRURKAR MARKET, MOTI BAGH.NEW DELHI-011-24107274 / 24674754 .

SIR,
I HAVE PURCHASED A SONY BRAVIA LED 32 INCHES TV SET-32EX550-3272548 ON 13-11-2012 FROM M.K.ELECTRONICS AND REFRIGRATION, SHOP NO.28, BASRURKAR MARKET, MOTI BAGH.NEW DELHI-011-24107274 / 24674754
E.MAIL:-abhnav1422 [at] gmail [dot] com

PARTICULARS OF LED TV PURCHASED ARE GIVEN BELOW:-
IN THE NAME OF – SH.AMIT PATHAK,
598, SECTOR-9, R.K.PURAM,NEW DELHI-110022.
PHONE NO.26179453®. MOBILE NO.-9891187177.

PURCHASED A SONY BRAVIA LED 32 INCHES TV SET-32EX550-3272548
CASH INVOICE NO.1221,
SUPPLIER REF-71441.

SO FAR TILL DATE- I.E.15-11-2012 (TIME-3.37 P.M.) NO BODY HAS COME TO OUR HOUSE FROM THE SONY SERVICE CENTRE TO INSTAL THE TV SET . I WAS TOLD TO BY THE DEALER M/S M.K.ELECTRONICS AND REFRIGRATION, SHOP NO.28, BASRURKAR MARKET, MOTI BAGH.NEW DELHI-011-24107274 THAT WITHIN AN HOUR OF MY PURCHASE OF THE LED TV SET ON 13-11-2012 THE TECHNICIAN FROM THE SERVICE CENTRE OF SONY WOULD REACH MY RESIDENCE AND INSTAL THE TV SET. HOWEVER,I AM SURPRISED THAT THE SONY COMPANY WHICH HAS BEEN PRODUCING TV SETS ON A VERY LARGE SCALE CANNOT ARRANGE TO INTAL A TV SET IN THE CUSTOMERS RESIDENTIAL PREMISES WITH IN AN HOUR OF ITS PURCHASE FROM THEIR SONY DEALERS/RETAIL DEALERS.IT IS A SHAMEFUL ACT ON THE PART OF SONY IN THE MATTER. I WOULD BE GRATEFUL I AM INTIMATED THE REASON FOR THE DELAY IN THE INSTALLATION OF THE TV SET AT MY RESIDENCE AND THE HARASSMENT I HAVE BEEN SUBJECTED TO BOTH BY THE RETAIL SONY DEALER AND THE SONY COMPANY IN INDIA.
THANKS.
RAJIV PATHAK.
598, SECTOR-9, R.K.PURAM,NEW DELHI.
(PHONE NO.26179453)
MOBILE NO.-9891187177.

Complaint of poor picture quality and also poor service

(1) I had bought SONY 32"LED TV model K 330 X from 'CROMA' Pacific Mall, Ghaziabad on 22.10.12, TV installed at my residence on 24.10.12, I regret to inform you that the person came for installation did not give any DEMO.
(2) I lodged a complaint on 01.11.12 about poor quality of pictures, third class colors, wrong/improper dimension of pictures on customer care no 18001037799 under complaint ID no. 11847981 and also talked to Mr. Mohit in your technical assistance wing, who told me that for this small work no Engineer will go, but on my repeated request he assured me to send an Engineer within 48 hrs. Again sorry, nobody turned up till today even after passing 120 hrs.
(3) Today again I made a complaint on Customer Care no. 18001037799 to Ms. Yishu at 14.33 hrs under Complain ID no. 011932040 regarding same problems in my TV as mentioned above. I hope this time a World reputed company like You will not disappoint me and will solve my problems, otherwise I would have no option to knock the door of Hon'ble Consumer Court.
Thanks.

Totally unsatisfied with service center

I have launched a complaint with Sony Indi on toll free number on 6th July 2012. Next day a technician came to my home (Ms Sunil Sing). He has taken the visiting charges of 100 Rs took a part for repair with him.
Its not more than a week still the technician has not come back. I at least call Service cente 10 times a day. Every time I get separate answer, 2 days back one of the technician (Mr Irfan) said that your part has come after repair and they will come to fit that in 1-2 hours but no one turned back. I called them next day then I got different answer that the part has not comed back.

It a totally miss managed service that Sony India is giving. I am totally unsatisfied with the service. I remember Sony war known fron its brand and service but I think now a days its not. I am totally unsatisfied

---Umesh Patil

never buy sony products

i had bought a sony xperia u..
it start giving problem from the 1st day & yesterday the phone fall down very slowly, display breaks..!!
if phn fall down once then any phn xcept sony doesn't breaks..

about xperia ray

i updated my phone to anroide 4 after updating it is giving a nosie if i touch my phone either unlock or lock & vibration also i cheak in sound & vibration setting but their was nothing for it what i have to do

sound gone

After upgrading to Android 4 touch sounds and screen lock sounds got disabled. when ever i call customer care they are advising to reset the setting. how many times we need to this. very disappointing. also the call history and contacts display has become very slow.

Camera DSC S 210

I purchased the captioned camera( DSC 2210 4121987) but it does not have facility to view the photo thru TV. can you please advise if the software can be upgraded to enable the same..

playing USB movies which are in different vedio format

Dear Sir,
I have purchased Sony bravia 46EX520 LED TV on 24th march 2012 from Dubai. I want to know that how USB Movies can be played because when i tried to play movies which are in .mkv format it doesnt support. Also with other video format like avi or mpg it shows the message "Play back not available".So what does the message mean? and how can i able to watch the movies with all video fomat. An urgent reply will be very much appreciated.

(Manish Chauhan)

Different video format

You purchased Sony Bravia 46EX520 LED TV from 24th March 2012. But your TV will not support all formats such as .mov,.mpg, .avi, .3gp, or any other formats. You TV shows the message "Playback not available". This message meant that your TV does not support .mkv, .avi, .mov or .mpg format as ithe format is not installed in Sony TV. It only support .mp4 format very well. I have brought Sony Bravia 32BX320 LCD TV and my TV support only .mp4 format very well. There will be no problem in watching any movies in .mp4 format. Not only Sony TV but all TVs don't support .mov, or .mkv or .avi etc. You can download any hd movies(720p or 1080p) only from utorrent in .mp4 format.

My TV is not showing up anything

I have bought a new KDL-40EX720 3D HDTV from usa. when i connected to supply by using 240-110v step down converter nothing is showing up on the screen.

Initially red light blinked, after some time i tried to switch on the supply again and this tie green light is showing up for about 1.5min but still there is nothing on the screen.

Please help me.

"No display" problem in SONY Cybershot-G DSC H-70 camera

I have recently purchased Cybershot-G DSC H-70. Since last few days there is no display and I am not able to take picture or view existing picture/movie shoots. I am trying to contact your customaer care nos and unable to get through. Please HELP!!!

home theatre

Dear sir I wanted to bye sony home theatre
plese give me your price list with model no and delhi address

HD TV audio problem

I have KLV 32EX400 HD TV and DAVDZ510 home theatre.also I have airtel HD set top box.my HT and TV are connected through HDMI cable.I have connected normal cable to TV.also set top box is connected at HDMI 2.An optical cable from set top box is connected to set top box to get 5.1 audio output on home theatre system.Also to get normal cable's audio on home theatre system,audio output is taken from TV through RCA cable and connected to home theatre system.now set top box channel's audio is coming fine on 5.1 speakers.But normal cable's audio is not coming at 5.1 speakers even when set top box is switched off from its remote.but cable's audio is coming fine when se top box power supply is removed.how to rectify this.please tell me.

Repair of Audio system

I gave my audio system for repair at the following authorised service centre:

NEOSA ELECTRONICS PVT. LTD.
520, Diamond Harbour Road
First Floor
Kolkata 700 034
Tel: 2468-0550, 2445-7087.

I gave my set Model No. MHC -VX-101, Sl. No. 527961. on 8.9.2011. My job no. is 08si(i)bl 11300. Subsequently I was informed that an amount of Rs 4200.00 shall be charged for the repair and they asked me to pay some advance. Consequently I paid Rs 2000.00 on 20-09-2011. But strangely and most unfortunately your Authorised Service Centre is yet to deliver my Audio System. They are saying that the delay is due to late receipt of required parts from Sony. They are now saying that the cost of the part is still more and they may not deliver the System before Saturday. What is this? Is this the type of Service you render to your customers? Is it natural for a Service Centre to take more than TWO MONTHS to repair an Audio System, that too from a reputed brand like SONY? I am completely disgusted. You may please let me know the actual situation after knowing from your above-mentioned Service Centres. An urgent reply will be very much appreciated.

ps3

i am buy a ps3 but in our area voltage is low and high in any time so i need stablizer for ps3? please answer me

Camera issue

Water was gone inside my Sony cyber-shot camera. after that the photo quality is very bod and all photos are being contrast if we take new snap.
Please advice on that.

i bought a cyber shot camera

i bought a cyber shot camera from usa and i tried to use warranty in India how ? please can u tell me any remedy

sony hometheater wireless kit waht spb2

where i can buy sony hometheater wireless kit waht spb2 in india.I am having sony e870 hometheater.

i bought a psp go from usa

i bought a psp go from usa and i tried to install free games but when i am trying to install it is telling that u cannot install this games in ur country or in ur region please can u tell me any remedy

Are you trying to install

Are you trying to install games meant to be played in India? It is just for copyright protection especially because Sony is also in music industry. Try to install games from N. American region. Remove this protection from a Sony authorized service center in India which will void the warranty, in any case the warranty is not already valid in India and you lose nothing.