SBI Customer Care & Helpline Numbers 1800 11 2211

Organization: 
Toll free Number(s): 
  • 1800 11 2211 (24x7)
  • 1800 425 3800 (24x7)
All India Number(s): 
  • 080 26599990 (24x7)

SBI Customer Care & Helpline Numbers

Click here for SBI Card Customer Care Numbers.

All India Toll Free Numbers

These are available round the clock

  • 18004253800
  • 1800112211
  • 080 26599990

Regional Customer Care Numbers

Local Head Office / Head of Grievances Redressal Machinery Helpline / Grievance Cell E-mail Address / Telephone Nos.

AHMEDABAD
(State of Gujarat & Union Territories of Daman and Dadra & Nagar Haveli)
General Manager
State Bank of India,
Local Head Office, Bhadra,
Ahmedabad-380 001

E-mail: helpline [dot] lhoahm [at] sbi [dot] co [dot] in
Toll free No. 1800-233-7933
Grievance Cell Tel no.(079)25510883 & 25506648
Fax no. (079) 25506648

BANGALORE
(State of Karnataka)
General Manager
State Bank of India,
Local Head Office,
65, St. Mark's Road, Bangalore-560 001.

E-mail: sbihelpline [dot] lhoblr [at] vsnl [dot] net
Toll free No. 1800-425-8002
Grievance Cell Tel no.(080)25943030
Fax no. (080) 22124018

BHOPAL
(States of M.P. & Chhatisgarh)
General Manager
State Bank of India,
Local Head Office, Hoshangabad Road,
Bhopal-462 011.

E-mail: mysbi [at] sbi [dot] co [dot] in
Toll free No. 1800-233-7551 (BSNL)
& 1800-102-7551 (Airtel) Grievance Cell
Tel no. (0755)4288210 & 2576851.
Fax no.(0755) 4059200

BHUBANESWAR
(State of Orissa)
General Manager
State Bank of India,
Local Head Office ,
111/1, Pandit Jawaharlal Nehru Marg,
Bhubaneswar Orissa-751 001.

E-mail: help [dot] lhobhu [at] sbi [dot] co [dot] in
Toll free No. 1800-345-6741
Grievance Cell Tel no. (0674)2396580 & 2396582 fax (0674) 2390248

CHANDIGARH
(U.T. of Chandigarh & States of H.P., J & K, Punjab and the districts of Haryana other than those mentioned under Delhi) General Manager State Bank of India, Local Head Office, Sector-17-B, Chandigarh-160 017.

E-mail: helpline [dot] lhocha [at] sbi [dot] co [dot] in
s Toll free No. 1800-180-1723/1800-180-1724
Grievance Cell
Tel no. (0172)2707391 / 2707390
Fax no. (0172) 2713968/2720234

CHENNAI
(State of Tamil Nadu & U.T. of Pondicherry)
General Manager
State Bank of India,
Local Head Office,
Circletop House,
16 , College Lane,
Chennai-600 006.

E-mail: helpline [dot] lhoche [at] sbi [dot] co [dot] in
Toll free No. 1800-425-4424
Grievance Cell Tel no. (044)28214635
Fax no. (044) 28214381

DELHI
States of Delhi,
Rajasthan,Uttaranchal & part of Haryana
U.P. Districts of Agra,
Aligarh, Etah, Ferozabad, Hathras,
Baghpat, Mahamayanagar, Mainpuri, Mathura,
Muzaffarnagar, Meerut, Saharanpur,
Ghaziabad, Bulandshahr, Gautam Budh Ngr.
Haryana Districts of Faridabad,
Gurgaon and Sonepat.
Uttranchal All Districts
General Manager,
State Bank of India, Local Head Office ,
11, Sansad Marg,
New Delhi-110 001.

E-mail: helpline [dot] lhodel [at] sbi [dot] co [dot] in
Toll free: 1800-11-4545 Grievance Cell Tel no. (011)23361631,23345756 & 23361070 Fax no. (011) 23345757

GUWAHATI
(7 States of North-East)
General Manager
State Bank of India,
Local Head Office ,
A.T. Road, Bharalumukh ,
Post Box No. 103,
Guwahati-781 009.

E-mail: luithelp [at] sify [dot] com
Toll free No. 1800-345-3631
Grievance Cell Tel no. (0361)2237663
Fax no. (0361) 2237664

HYDERABAD
(State of Andhra Pradesh)
General Manager
State Bank of India,
Local Head Office,
Bank Street, Koti,
Hyderabad - 500 095.

E-mail: helpline [dot] lhohyd [at] sbi [dot] co [dot] in
Toll free No. 1800-425-3888
Grievance Cell Tel no. (040)24756925
Fax no. (040) 24751010

KOLKATA
(States of West Bengal,
Sikkim and U.T. of Andaman & Nicobar Islands)
General Manager
State Bank of India, Local Head Office,
'Samriddhi Bhavan,
1, Strand Road ,
Kolkata-700 001.

Email :sbihelpline [dot] lhokol [at] sbi [dot] co [dot] in
Toll free No. 1800-345-3455
Grievance Cell Tel no. (033)22489333 & 22436531
Fax no. (033) 22435128

LUCKNOW
(State of U.P. covering districts other
than those mentioned under New Delhi)
General Manager
State Bank of India, Local Head Office,
New Administrative Bldg. ,
Motimahal Marg , Hazratganj ,
Lucknow-226 001.

E-mail: sbihelp [at] sancharnet [dot] in
Toll free No. 1800 180 5201
Grievance Cell Tel no.(0522) 2201492 / 2201496 & 2234012
Fax no. (0522) 2282573

MUMBAI
(States of Maharashtra & Goa)
General Manager
State Bank of India , Local Head Office ,
Bandra Kurla Complex
Mumbai-400 051.

E-mail: helpline [dot] lhomum [at] sbi [dot] co [dot] in
Toll free No.1600-22-8866
Helpline (022) 6445525 , 26445524
Grievance Cell: 26445532, 26445533
ATM Department 55514539, 55514540
Housing & Personal Loan 26445543, 26445542
Fax no. (022) 26445505, 26445535, 26445530

PATNA
(States of Bihar and Jharkhand)
General Manager
State Bank of India, Local Head Office,
Judges Court Road,
Patna-800 001.

E-mail: helpline [dot] lhopat [at] sbi [dot] co [dot] in
Contact Number : 0612-2238388
Grievance Cell
Tel no. (0612)2209078 & 2209080,2209005
Fax no. (0612) 2209006 / 2209072

THIRUVANANTHAPURAM
(State of Kerala)
General Manager
State Bank of India,
Local Head Office,
S.S Kovil Road
Thampanoor,
Thiruvananthapuram, Pin-695 001

E-mail: grc [dot] lhotri [at] sbi [dot] co [dot] in
Toll free No. 1800-425-4722, 1800-425-4844
Ernakulam 1800-425-4844
Grievance Cell Tel no.
(0471) 2323072/2326402
Fax no. (0471) 2323075

In case a customer is not satisfied with the handling of grievance by the Local Head Office, a communication may be sent (enclosing the message sent earlier to Local Head Office) to the

Deputy General Manager (Customer Service), at the Corporate Centre at Customer Service Dept., State Bank of India, State Bank Bhawan, 4th floor, Madame Cama Road, Mumbai-400 021,

Telephone No. (022) 22029456 , 22029451 22740432, 22740431,22740433

Fax no. (022) 22742431.

e-mail address: dgm [dot] customer [at] sbi [dot] co [dot] in


Comments

Wrong debit of Rs.10,000 on 3rd.march2012

I am DR.NARENDRA SHARMA, my a/c no. is 30266378601.I used my ATM Card to withdraw cash in "SBI ATM,Gandhi Ashram,Meerut {U.P.}".I withdrew Rs.10,000 on 3rd march 2012.Isurprised to see that there was DOUBLE DEBIT of Rs.10,000 on 3rd march 2012 wich was wrong and I have not received the money back in my account.Please rectify the fault immediately and credit the amount of Rs.10,000 to my saving account no. 30266378601. Thanking you Yours faithfully DR.NARENDRA SHARMA

Not received cash from ATM but Debit my account

Respected Sir / Mam,

I went to withdrawal 40,000/- cash from SBI ATM which is located at Sanjay Place SME Branch on dated:17.04.2012. when i withdraw 20000/- in first time i had received my amount 20000/- when i try to withdraw rs. 20000/- in second time then i have not received any amount but the amount of Rs. 40000/- (20000 + 20000) had been debited in my account. now i went to my branch for complaint above cited matter, no one give me satisfy answer about this. next day the SME branch ATM head told me that we have not any increase amount in 17.04.2012.

So, Sir plz tell what will i do?

Thanks & Regards

Manish Kumar Sharma
SBI A/c NO. 10579268240
Raja Ki Mandi Branch

misbehaviour of an accountant

Respected sir,
I wish to say that i am a businessman in new mandi of khurja bsr [UP] and often use SBI branch of khurja. i had made my account in the firm name of Agarwal Dal Mill.On 21st April 2012 I went to take payment for business purpose and there was a great rush because of being one counter for giving and receiving fund so i have requested to accountant ' Arvind Vasney' that he should arrange another counter for giving fund. But at this request he made misbehaviour with me and with guard he abused me and beat me. i am a social man and had not expect like that behaviour. i hope you will take action hurriedly.
regards and hoping in justice
Kaushal Agarwal
new mandi Khurja Bsr [UP]
Mob. no.9897042188

complaint

i have received password but not received net banking username.

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Mob No-
09804157625
Email-
sarkar_sanghita [at] rediffmail [dot] com

ATM COMPLAINT

I Sanghita Sarkar,d/o Sri Sachi Ranjan Sarkar making a complaint on behalf
of my father.He has a saving account in Lumding SBI branch,Assam,PIN-782447.
He kept Rs 20,000/- probably last month from which i withdrawn Rs 10,400/-
from the SBI ATM Jadavpur branch,kolkata.But the next day when I tried to
make another transaction with the same account, it was showing that I have Rs
-9,760/- .So I immediately went to the jadavpur SBI branch.They said that due
to some technical fault Rs 9,760/- was kept on hold & they advised me to contact
the local branch.Since then my father is going to the Lumding,Assam branch everyday.
He has also given an application but the local branch neither doing anything nor is
co-operating.They are only making promises to solve the problem but its not getting
resolved.My father is along term customer with SBI but this type of inconvenience
is not expected.That is why I am writing to you.
I hope you will take some immediate steps to resolve issue.

ACCOUNT NO.
30306551266

Not Refund my 2800 Rs. Till Now

State Bank of India, Naka, Faizabad,
Account Number: Saving Bank A/C 31601220286

Umashankar S/O Sri Ram Charan
Village-Rahimabad Grant
Post-Loomamou,
Tehsil-Sandila,
Distt.-Hardoi, U.P. Pin Code-241203
Mobile: 9935803217

Local Add. Data Entry Operator, E.D.P. Center, Dr. Ram Manohar Lohia
Avadh University, Faizabad

Subject: 800+1000+1000=2800 Rupye ATM Se kat jane ke baad wapas karane
ke sambandh me

Respected Sir,
Mai 6-November, 2011 ko Sandila me Lage SBI Ke ATM Se Rs. 800
nikalne gaya par Paise Mere Account Se kat gaye mujhe nahi mile phir
maine ye sochkar ki ho sakta hai ATM me 100 ka Note na ho isliye
dubara 1000/- Rs. Nikalne ke liye prayas kiya phir paise kat gaye aur
mujhe ATM se paisa nahi mila To ek baar phir 1000/- nikalne ke liye
ATM se prayas Kiya phir paisa to kat gaya par mujhe us SBI ATM Sandila
se paisa Nahi mil saka jabki anya kisi-kisi ka usi samay par paisa
nikal ja raha tha aur kisi ka nahi nikal raha tha to is tarah kai baar
ke prays karne par bhi jab mujhe paisa us SBI ATM, Sandila se nahi
mil paya to mai Sandila (Hardoi) me lage BOB ke ATM par gaya wahan par
mujhe 1000/- Rupye ek hi baar me nikal aaye. Sir, us din mere paisa
nikalne ke dauran mere account me se jo paise kate 800+1000+1000=2800
Rs. wo abhi tak wapas mere account me nahi aaye hain iski likhit
information maine ATM se nikli raseed ke saath ek application likh kar
Jahan mera account hai SBI, Naka branch me wahan par usi samay diya
tha par barabar pata karte rahne ke baujood aaj tak mere account me
paisa wapas nahi aaya jisse prarthi SBI ki Sevaon se kaafi paresan hai
kripya mere 800+1000+1000=2800 Rupye mere account me wapas karane ki
kripa karen. Mahan kripa hogi.
With regard,
Umashankar

6-Nov-11
ATM WDL-ATM 7202 SBI SANDILA SANDILA UP IN-- 800 12,062.00
6-Nov-11 REVERSE ATM WDL--- 800 12,862.00
6-Nov-11 CSH WDL--- 800 12,062.00
6-Nov-11 ATM WDL-ATM 7203 SBI SANDILA SANDILA UP
IN-- 1,000.00 11,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 12,062.00
6-Nov-11 CSH WDL--- 1,000.00 11,062.00
6-Nov-11 ATM WDL-ATM 7205 SBI SANDILA SANDILA UP
IN-- 1,000.00 10,062.00
6-Nov-11 REVERSE ATM WDL--- 1,000.00 11,062.00
6-Nov-11 CSH WDL--- 1,000.00 10,062.00
6-Nov-11 ATM WDL-ATM 8148 BOB SANDILA,HRDOIUP
IN-- 1,000.00 9,062.00
7-Nov-11 ATM WDL-ATM 4030 PUNJAB NATIONAL BANK LUCKNOW UP
IN-- 1,000.00 8,062.00

contact centre

Please Call on contact centre at toll free Nos. 180011-2211 (BSNL direct) 18004253800 or 080-26599990. They will register the complaint and issue a token no. This number has to be quoted in your future communication for follow up of the matter.

LOSS of ATM card

Dear Sir
I have to report that my ATM Card NO 6220180131000033202 relating to Savings Account No : 10754482301 has been misplaced. It is requested that it may be blocked immediately. Please info please

ATM se niklne wali rasid pr ATM se nikle note ke no.bhi print ho

sir me request karta hu ki ATM withdrawal ke sath nikalne wali rasid pr ATM se nikle note ke number bhi print kiye jaye tho customers ko note ke prati koi confusion nhi hogi aur kai problems se bachenge.

compliant on SBI branch employee negligence

Dear sir,
My account number : 31610665768, On Jan 2nd 2012, I transfer my sbi account( account number : 31610665768) from basara(14154) to Begumpet Airport branch(2727). That day i applied for reactivation my previous blocked online account. I waited two weeks, but i did not get any reply from the branch(2727). Once again I submitted written request letter for account reactivation form and duplicate password form. I used to come every day, but branch employee did not respond. Finally on jan 11th, they gave me Internet banking kit, which is not activated. They told on that day they will call me back, but i did not get any respond. Even I came on today(jan 23rd) at 3pm, for god sake they said my account is activated with old user name and password. Then I come back to my office, i checked again, still i have the same problem. I have not seen this kind of negligence with customers in any other branch....

Note: The reason i transferred in to branch is to reactivate my blocked my online account.
It's my final request, i can not roam any more to this branch daily. please help me....

Non receipt of Refund of amount Rs. 1348/-

Sir,

I am SB A/c holder in SBI, Br. Nigdi, PUNE-44, (A/c No. 11119007900). I had booked IRCTC tickets on 3 & 4th Mar 2012.
Rs. 1348/- deducted 3 times. (out of these SBI had deducted vide same POS No. 206354863426IRCTC with
3rd & 4th March 2012. Please let me know how the amount deducted twice with the same POS nos but difference
date i.e. 3rd & 4th Mar 2012.

Actual out of these 3 dedution 2 transactions amount to be refund to my SB A/c. Where as only one time the amount
received. Please see the matter.

Thanks,
S. Ahirrao

non receipt of pin no

I have opened a NRE account with SBI ,Mylapore ,Chennai.It took more than a month before i received my cheque book and passbook.Along with this i had also requested for a ATM cum debit card.I received the debit card and its about a month i am yet to receive the pin no.I am unable to use the card and operate my account as i have not received the pin.In effect even after nearly one and a half months i still cant operate my account.i contacted the helpline by phone and the reply i got was to contact the branch.As i am abroad i sent a email to the branch to send me my pin no. but no response.i approached my local SBI branch(Male,Maldives) through whom i had sent the application. the reply i got was again to contact the SBI,Mylapore branch.i sent another mail to them but still no response.I did try to call them by phone ,no one picked it up..My NRE account No is 32184691884.Please let me know what i should do.
A similar account opened in HSBC took only a week.
Mohamed Firdous

credet card payment

I want to pay amount for credit card, how
to pay pl help me.

money debited from my account

I would like to inform u money debited in my account no. 11068794492 branch Balrampur (U.P.) on 09/02/2012 & 10/02/2012 on statement shows it (pos billedesk sbi pg) our branch manager is unable to explain the region for amount debited,

So, Please advise me what i do.

contact no - 09419263259

Loss of ATM Card

Dear Sir
I have to report that my ATM Card NO 6220180377100063231 relating to Savings Account No : 10211898067 has been misplaced. It is requested that it may be blocked immediately.
Ish Kumar Narang

Amount debited but did not get cash!!!!

Dear Sir/ Ma'am

On 02-03-12 (2nd march), I tried to withdraw money from a couple of ATMs, but the money did not come and every time I got an error message saying its a temporary error.
I tried to withdraw from
1. Saraswat bank atm
2. Insta Cash atm
3. SBI atm
4. HDFC atm
5. ICICI atm

but the money did not come out anywhere, but the amount has been deducted every time (when checked online)
1.Rs 1200
2.Rs 1000
3. SBI out of order
4.Rs 500
5.Rs 500

I request you to kindly look into the matter and have the money refunded as soon as possible, as I am facing immense difficulties due to these bank errors and would appreciate if the matter is looked into immediately.

Please have it resolved as soon as possible as it is creating unpleasant situations for me.

Amount deducted from debit card twice instead of once

Hi,
Yesterday only i used my ATM Debit card for shopping in the amanora reliance trend, pune, maharastra

the bill is 899.

But when biller swipe the card , it was unable to process ,so he swipe the card again,

but only one printed copy of bill is generated.

But when i saw my debit history it was deducted twice. i.e total amount deducted is 1798

Account number :20058738940

Please do necessary actions asap.

thanks.

I HAVE RECEIVED MY PASSWORD BUT NOT ID FOR INTERNET BANKING

I HAVE RECEIVED MY INTERNET BANKING PASSWORD THROUGH MAIL BUT NOT YET RECEIVED MY INTERNET BANKING ID.
PLEASE LET ME KNOW WHAT TO DO AND HOW TO GET THE SAME.

Money got debited from my acc but did not get the money in ATM

Hello,
This is Indu Pradeep W. I have an SBI Acc in Belgaum. I tried to draw the money through an ATM in Bnagalore on Saturday 3rd Mar (500). But i did not receive the money as there was network problem. However the money got debited from my account. I am trying to get a customer care number but the number provided does not seem to be working. I tried to call the home branch as usual they are not responding. I want to know how many days it will take to reverse the money to my account.

wrong message alert

I am receiving message alert wrongly of others account, having card no :6220xxxxxxxxxxx5127 with transaction on ATMS10A000096024 ,TXN NO 6479.
So do the needful urgently to prevent send message to my no.

with thanks.

Doubt

I had lost my friends number..... Can i know the land phone number of my friend....i know his sbi account number...........

Personal Loac

sir

I have taken a personal loan from SBI, Branch Bijapur, Chhattisgarh, in jANNUARY 2010 (04 YEARS TENURE) AND NOW I AM DEPLOYED OUTSIDE THAT STATE AND NOT WANT TO GO THERE TO SUBMIT REMAINING BALANCE I WANT TO CLOSE MY LOAN ACCOUNT AFTER SUBMITTING REST OF MY BALANCE ... I ALSO HAVE NET SBI BANKING OF SBI... PLEASE TELL ME

IF ONE YEAR SBI A/C IS NOT

IF ONE YEAR SBI A/C IS NOT USING MEANS THE ACCOUNT WILL BE DEACTIVATED OF WHAT? IS IT POSSIBLE TO USE THE SAME ACCOUNT NOW?

query for online application for credit card

I am not feeling much happy to register complaint against your bad banking policies & unnecessary requirements.
I have no credit card of any bank & I just want to get sate bank of India credit card . But while filling the application online & on the fourth step I found that it is mandatory to write the another credit card number( Which I don't have) to complete the online registration for credit cards.
Kindly guide me what should a person do in that case.
How good be your policy, "To get first credit card, you must fill your another credit card number whether you have or not."
kindly tell me how you are going to issue a credit card to a first time user of credit cards.

How many persons will get the first card from you.

I also want to inform you that I also have a salary account in your Golibar Maidan,Pune-411001 branch.

my salary (state bank of India) a/c number is 31870062396

Kindly remove this mandatory requirement from your online application form at the earliest to do needful.
Issue me the card as I am trying for the same since last 3 months. Every time I found myself unable to fulfill your unnecessary requirement.
Or stop to prove yourself the most friendly bank in the world.
An early action will be appreciated.
Abhinav Kumar , Auditor in Principal Controller Of Defense Accounts,Golibar Maidan, Pune-411001

Demat

Hi, I need to open a Demat Ac, please give me the conact No of concern peson

SWIFT CODE

Can you please let me know the SWIFT code of SBI Jadavpur University Branch, Kolkata?

WRONGLY DEBITED CASH IN MY A/C

Sir,
Yesterday i.e 08.02.12 at 6 pm i tried to withdraw cash OF 500 RS from DCC bank ATM(ATM 7274,7273,AMMERPET,HYDERABAD) But i did not get cash from ATM.I Tried it 2 times But amount of 500+ 500 debited from my SBI A/C.Next i tried with ICICI BANK ATM(ATM2639,AMMERPET,HYDERBAD)
THIS TIME ALSO I FAILED TO GET CASH FROM ATM AND AMOUNT GOT DEBTED FROM SBI ACCOUNT.TOTAL 1500 RUPEES HAS BEEN DEBITED FROM SBI ACCOUNT FROM THESE ATMS BUT I DID NOT GET CASH.PLEASE DO NEEDFULL TO SOLVE THE PROBLEM AND CREDIT AMOUNT OF 1500 RS INTO MY SBI ACCOUNT.
CH.GOURISRINIVAS
A/C:30083838077
SBI
GAIGALAPADU BRANCH
KAKINADA,ANDHRAPRADESH.

sms

I have an savings account in pulivendula ( A/C No - 11146259457 ) for this account i am not receiving sms for my mobile 9573111248

Y.Veera sekhar reddy
9573111248

non recovery of ECS transfor from BOB for the month of Feb 12

I have taken HBA Loan with your bank vide Loan A/C No. 30552805844 through VSP, the payment mode is ECS from Bank of Baroda, Vadlapudi Branch. For the month of Febrary 2012 the instalment was not debited in my account till now. You may please looking into the matter immediately and given the reply in my email address.
with regards
P.Bangaramma