SBI Credit Cards Customer Care No. 1860 180 1290

Organization: 
Toll free Number(s): 
  • 1800 180 1290 (Toll Free, SBI Cards)
  • 1800 180 1295 (IRCTC SBI Platinum Card)
  • 1800 1111 09 (To Block Your Card)
All India Number(s): 
  • 1860 180 1290 (Customer Helpline No., 8am - 8 pm, Mon-Sat)
  • 1860 500 1290 (Customer Support)
  • 1860 180 7777 (Escalate Your Query)
  • 5676791 (SMS Services)
  • 39 02 02 02 (Call With City Your STD Code)
  • 8080 94 5040 (Missed Call/Whatsapp - Register For Card No.)

IVRS Menu: 1860 180 1290

Select your preferred language,

  • Press 1- For English
  • Press 2- For Hindi
  • Press 3- For Other

After selecting language

  • Press 1- For information about your credit card
  • Press 2- To report lost or stolen card, or unauthorized transaction on your card
  • Press 4- To apply or check application status
  • Press 6- To generate pin

Email

  • customercare [at] sbicard [dot] com

SBI Card (IVRS Flow)

Important Links

Install App

Lost or Stolen Card

Through Contact No.

  • Dial 18605001290, 18601801290, 39020202 (Prefix your local STD code) or 18001801290 (toll free)

Through SMS

  • SMS Block XXXX to 5676791 from your registered mobile number
    • XXXX is last 4 digits of SBI Card
  • Send the transaction details on 9223008333 to block your card

Through Online

  • Log on to sbicard.com and instantly block your card by clicking on ‘Block Lost \Stolen Card’

SMS Service

Kind of information needed Send an SMS to 5676791
Balance enquiry BAL XXXX
Available credit and cash limit AVAIL XXXX
Block your lost or stolen card BLOCK XXXX
Last payment status PAYMENT XXXX
Reward point summary REWARD XXXX
Subscribe to e-statement ESTMT XXXX
Request for duplicate statement DSTMT XXXX MM
(Statement Month in MM)

Missed Call Service

Kind of information needed Virtual mobile number
Balance Enquiry Give a missed call at 8422845512
Available Credit and Cash Limit Give a missed call at 8422845513
Reward Point Summary Give a missed call at 8422845514
Last Payment Status Give a missed call at 8422845515
Download App Give a missed call at 9594666659

Credit Card Offices Locations

Same For all Locations

  • Contact number: 1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)
  • Monday to Saturday : 10 am to 4 pm|Not open on 2nd and 4th Saturdays of the month
City Address
SBI Card
Kolkata 3rd floor, Block A, Apeejay House, 15 Park Street, Kolkata,
West Bengal, India - 700 016
Chennai 4th Floor, KRC Commerzone, Mount Poonamallee High Road, Porur, Chennai,
Tamil Nadu – 600116, India
Delhi Fourth Floor, Unit No. 401,402, Aggarwal Millennium Tower, E-1,2,3-
Netaji Subhash Palace, Wazirpur, Delhi, New Delhi, India -34
Ahmedabad  No.117, 2nd Lobby,1st Floor, Sakar – IX Building, Ashram Road,
(Beside Old RBI), Navrangpura, Ahmedabad India-380009
Hyderabad Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens
Plaza S.P. Road, Secunderabad,
Telangana, India-500003
Bangalore Unit Nos. 1001 – 1002, 10th Floor, A- Block, Embassy Heights, 13,
Magrath Road, Ashok Nagar, Bangalore,
Karnataka, India-560050
Lucknow 3rd Floor, TC-14, Vibhuti Khand, Gomti Nagar, Lucknow,
Uttar Pradesh, India-226016
Jaipur 409, 4th Floor, Corporate Park, Ajmer Road,
Jaipur, Rajasthan, India-302006
Chandigarh 1st Floor, Plot No-57, Industrial Area, Phase-1, Chandigarh,
Chandigarh, India-160002
Mumbai  301-B, 3rd Floor, Silver Utopia, Cardinal Gracious Road (Guru Hargovindji Road),
Andheri East, Chakala, Mumbai, Mumbai Rural, Maharashtra, India- 400059
Pune 6th Floor, Suyog Platinum (Adjacent to Conrad Hotel), Mangaldas Road,
Pune, Maharashtra, India- 411001
Bhubaneshwar Plot No-766, Shaheed Nagar, Bhubaneshwar, Orrisa, India-751007
Gurgaon 10th to 12th Floors, DLF Infinity Towers, Tower C, Block 2, Building 3,
DLF Cyber City, Gurgaon, Haryana, India-122002
Gurgaon 2nd Floor, DLF Infinity Towers, Tower B, Block 2, Building 4, DLF Cyber
City, Gurgaon, Haryana, India-122002

Grievance Redressal

Level 1

You can register your grievances with various channels:

  • By calling or email customer support helpline, which are already given above.
  • Or you can contact customer care through web-based platform
  • Or SBI Card Mobile App.
  • You can also contact customer care by sending letters through post/courier/fax.
    • BI Cards & Payment Services Ltd.
      DLF Infinity Towers, Tower C,12th
      Floor, Block 2, Building 3,
      DLF Cyber City, Gurgaon -
      122002(Haryana) India,
      Fax No.: 0124-4588939
  • Also through social media channels.
  • You can also go to Walk-in desk locations.
    • Working Hours- 10.00 am - 4.00 pm at SBI Branch
    • Working Hours-10.00 am - 6.00 pm at SBI Card
      • Office Closed on 2nd and 4th Saturday Closed on all Sundays and National Holidays
City Address
Ahmedabad SBI Card, No 117, 1 st Floor, Lobby-2, Sakar IX, Ashram Road, Ahmedabad, Gujarat- 380 009
Aurangabad State Bank of India, 418 Plot no 1, Town Center, CIDCO, Aurangabad, Maharashtra- 431003
Bangalore SBI Card, Unit No. 1002, 10th FLOOR, 'A' Block, 'EMBASSY HEIGHTS', No.13,
Magrath Road, Bangalore 560 025
Bhopal SBI Shivaji Nagar Branch, Near 7 Number Stop, Bhopal, Madhya Pradesh -462016
Chandigarh State Bank of India, 2nd Floor, SCO No. 2915/16, SEC- 22 C (OPP J W Marriot Hotel),
Chandigarh- 160022
Chennai SBI Card, 4 th Floor, Tower B KRS Commerzone Mount Poonamallee Road,
Porur, Chennai -600116
Chennai SBI Parktown State Bank of India, CLS Building, 68 Eveining Bazar Road, Parktown, Chennai-600003
Cochin State Bank of India, CSL Complex Broadway, Ernakulam-682031
Coimbatore SBI Cards & Payment Services Limited, Old No 8, Ne no 19, Door No:141, 3 rd Floor,
Diwan Bahadur Road, R.S Puram West, Coimbatore-641002
Guntur State Bank of India, Main Branch, Collector Office Road, Kanna Vari Thota, Guntur 522004
Guwahati SBI Dispur Branch, Ground Floor, Opp. Assam Secretariat, Dispur, Guwahati-781006
Gurgaon SBI Card, Infinity Towers, Tower C, 11th Floor, DLF Cyber City, DLF Phase 2,
Gurgaon, Haryana-122002
Hyderabad SBI Card, Unit Nos. 3C, 3D & 3E, 3rd Floor, Queens Plaza, 1-8-382, Queens Plaza,
S.P. Road, Secunderabad, Telangana-500003
Indore SBI GPO Main Branch, Near GPO Post Office, AB Road Indore-452001
Jabalpur State Bank of India Civil Lines Main Branch Opposite Rishi Regency Jabalpur 482001
Jaipur State Bank of India, Amrapali circle Branch, Rainbow Tower, Vaishali Nagar, Jaipur - 302021
Jaipur State Bank of India, Hawa Sarak, Civil Lines, 22 Godown, Jaipur - 302006
Jamshedpur State Bank of India, Sakchi Branch, 108, Sayon Complex SNP Area, Sakchi,
Jamshedpur 831 001
Kanpur State Bank of India Main Branch, Block 1 Opp. BSNL Building, Kanpur-208001
Kolkata SBI Card, Block-A, 3rd Floor, Apeejay House, No-15, Park Street, Landmark
-Next to Park Hotel, Kolkata - 700016
Lucknow State Bank of India, Chowk Branch, opposite Koneshwar Mandir, Lucknow – 226003
Ludhiana State Bank of India - Main Branch, Civil Lines, Near Fountain Chowk, Ludhiana-141001
Mumbai SBI Card,301, B 3rd floor Silver Utopia Chakala Opp P & G plaza Andheri
–East Mumbai - 400099
Mumbai Corporate Center State Bank Of India, Madam Cama Road Branch, State Bank Bhavan Nariman
Point Mumbai 400021
Mysore State Bank of India, Brindavan Extension Branch, KRS Road, Mysore-Karnataka-570020
Nashik State bank of India. Mico Circle Branch, Plot No 177-D, Shop No 1, Shanta
Madhav Sankul. Opposite Hundai Showroom, Nashik -422002
New Delhi State Bank of India, B Block, SBI LHO, 11 Parliament Street, New Delhi -1
New Delhi SBI Cards, 401,402 Fourth Floor Aggarwal Millennium Tower, E-1,2,3, Netaji
Subhash Palace Wazirpur Near BTW, New Delhi-110034
Nagpur State Bank of India, farmland Rajmachi, road branch Ramdaspeth Nagpur-440010
Patna State Bank of India, Anandpuri Branch, Patna-Bihar-800001
Pune SBI Card office, 6th Floor Suyog Platinum (Adjacent to Conard Hotel)
Mangaldas Road Pune - 411001
Raipur State Bank of India, Main Branch, Jai Stambh chowk, Raipur 492 001
Rajkot State Bank of India Bank 1st Floor Anmol Arcade Amin Marg, Axar Marg,
Gujarat housing board Kotecha nagar Rajkot Gujarat 3600001
Surat State Bank of India Main Road Chowk Bazaar Surat Gujarat 395003
Tiruchirappalli Randstand India,1 st Floor, Kingstone Park, SBI Ramalinga Nagar Branch Upstairs,
Aruna Theater Opposite Puthur High Road, Trichy-17
Trivandrum SBI Puthenchanthai Branch, Prasanthi Mansiaon MG Road, Opp to Ayurveda
college, Trivandrum -695001
Tirupati SBI Main Branch, Behind Govindarajula Temple, Chittor(dt), Tirupati -517501
Vadodara State Bank of India BIDC branch, gorwa, Vadodara, Gujarat - 390016
Vijayawada State Bank of India, Brindavan Colony Branch, BSNL Micro wave Building MG Road,
Vijayawada-520010
Vishakhapatnam State Bank of India, Main Branch, Rednam Gardens, Old jail road, Vishakhapatnam 530002

Level 2

If a customer is not satisfied with the resolution provided by all above channels, contact Nodal Officer, you can contact Nodal Officer by email, sending letters and also by telephone

  • Email: - Nodalofficer [at] sbicard [dot] com
    By Post: Nodal Officer, SBI Card PO Bag 28- GPO,
    New Delhi-110001
    Helpline: - 1860-180-7777

Level 3

In case customer is still not satisfied with the solution provided by Nodal officer, contact Principal Nodal Officer

  • Email: Principal NodalOfficer [at] sbicard [dot] com

Level 4

Even after getting a response from Principal Nodal Officer, if you are not satisfied and wants to further escalate your grievance, email to the Customer Services Head.

  • CustomerServiceHead [at] sbicard [dot] com

After all these process, if you areis still facing issue, you can directly contact to Banking Ombudsman.

Form Center

Registered Office

SBI Cards and Payment Services Limited
Unit 401 & 402, 04th Floor, Aggarwal Millennium
Tower, E-1,2,3 Netaji Subhash Place, Wazirpur,
New Delhi 110034.

Corporate Card Queries

Head Office

DLF Infinity Towers, Tower C,
12th Floor, Block 2, Building 3, DLF Cyber City,
Gurugram - 122002, Haryana, India
Tel: 0124-4589803

Social Sites

Parent Article: 

Comments

problem

My sister in bangalore bought a new state bank of india atm/debit card recently before leaving for college. When she tried to withdraw money from the account it said that the transaction could not be completed and that you are not permitted to make this transaction. What is she supposed to do?

Wrong Payment Deduct

Hi

Today morning i got a msg that rs 500 has been deduct from you credit card for CUPID BILL. I don't have any idea about that what is cupid bill. Pls let me know the status ASAP.

Credit Card No-4377-4869-9546-2353.

Thanks

Shubham Sethi
9015580547

ATM out of order since long

Sir
I am a SBI customer and ATM card holer , I along with all the clients of this area are sufferig huge ly for the apathy of SBI ATM ,which remain shut down often time and since last few days even weeks ot is out of order ,causing huge trouble to all the clients as it is the only ATM in this area ,Our repeated complaint to the local SBI manager has produced no results please do necessary redrassel.
Thanking you
S Ghosh Namrup Assam

Improper SMS alerts

I am Prasad KV, would like to notify that am receiving improper SMS alerts to my contact number ( 9930782319 ) on usage of the card # 45XXXXXXX8367 although i dont & have'nt used any SBI cards in the recent past. Details as attached. Kindly check with the user & notify the changes accordingly. Thanks, Prasad KV 9930782319

complain

Sir,

Yestarday i loss my SBI debit card.Can u please tell me tamilnadu customer care number
A/c.No.030381591039
Kallakurchi Branch,Villupuram (DT)

Regards
L.Ravindiran
9007772049

To lock SBI ATM card since i missed it

Dear sir,

From today evening onwards, i missed my SBI ATM card.I have my account at SBI, Vellore.

My Account No.: 31906159111

We even tried thru toll free number & landline no. .But no positive result.

Do the needful.

Regards
Manohar

Loss of Debit cum ATM Card

Dear Sir,
From today evening onwards, i missed my SBI ATM card.I have my account at SBI, Alandi Devachi ,Pune
My Account No.: 11661675017

We even tried thru toll free number & landline no. .But no positive result.

Do the needful.

Regards
Ashok G Telore

debit card lost

dear sir,
I lost my SBI debit card. please tell me the procedure to lock the card and get a new one

To Issue the NOC certificate.

I am residencing in bangalore, I paid all of due amount on 15th March 2012. My credit
card number is xxxx xxxx xxxx 1269.

Now the problem is my name is defaulter list in CIBIL report. So that I am not able to get any loan from bank. I am request you to recommend to update the CIBIL report.

I humbly request you to issue the NOC certificate.

Thanking U.

Muthu krishnan
Mobile: 095388 97765
email: kr [dot] muthu2 [at] gmail [dot] com

unblocking of atm card

Res sir/mam ,as my atm card was lost i blocked it immediately but after a few days i got the lost atm card back .I wnat to know whether i can unblock the atm card for further use .If so can u tell me the procedure.

my Cridet Card is not working

Hi,

I have taken a SBI Visa & more credit card. But the card is still not activated. Each time when I try to activate it either through IVR or through internet, it gives me error.
I have mailed SBI regarding the same.
An early reply in this is expected.

Thanks,
Amit Kadam
My mob 09822620932

ATM PROBLEM

I Abdulla K.P ,working as mathematics teacher in Maldives ,have
A/C in SBI male'[a/c no:12600931310201].I tried to withdraw 12000 rupees from SBI PONNANI
BRANCH, INDIA, on 09-04-20012, using ATM card
But I didn't get money.When I checked my account balance using the
online money has been debtd .

ATM PROBLEM

I Abdulla K.P ,working as mathematics teacher in Maldives ,have
A/C in SBI male ', Republic of MALDIVES[12600931310201].I tried to withdraw 12000 rupees from SBI PONNANI
BRANCH, INDIA, on 09-04-20012, using ATM card
But I didn't get money.When I checked my account balance using the
online money has been debtd .what I can do pls help me

Fraud transaction - charge back grivances - Pls help

Dear Sir / Madam,

I am Nabghan Jena, residense of F. C. I. , Janjgir, Chatisgarh. My SBI
account details are as follows...
SBI saving account
CIF No: 85102626779

A/C No: 30190926903

branch : Janjgir-Champa, chatisgarh (code: 395).

I beg to state that, there are 4 transactions (given below / and find
attached scan copy) have been done of amount Rs 75995 on my above SBI account and it seems that the transaction are done through online. I have never done any online transaction on my account / card.

Please take the needful action and charge back my money as early as
possible. Kindly raise a complain and reply back me the complain id
with the actions you are taking.

Transaction details;

date , transaction description, amount.

13.3.12 POS 201217548003 BILLDESK 998

15.3.12 POS 201203644776 BILLDESK 24999
16.3.12 POS 201212775619 BILLDESK 24999
16.3.12 POS 201212776377 BILLDESK 24999

I have also visited the concerned account branch and informed the same. I have my debit card with me.

Please let me know if you need any further clarifications.

Thanks and regards,
Nabghan Jena
+91 9993085177

Complain

I wrote below email to Dining plus. Pls see bleow.
They have my credit card no. and call me that it is totally free and they do the transaction at their end. which is not right. i don't want this card and will not pay Rs. 5,499/- i already fwd below email to feedback [dot] gesbi [at] ge [dot] com but not received any reply also SMS PROBLEM to 9212500888 2-3 times but not received any call. pls do the needful.

From:
"vipin"<vipinkr_2007 [at] rediffmail [dot] com> | Add to Address book |This is spam

To: <feedback [dot] gesbi [at] ge [dot] com>
Subject: Fw: Complain
Date: Fri, 30 Mar 2012 14:27:43 IST
Note: To help protect your privacy, images from this message have been blocked.View images | What is this?

For your info.

regards

Vipin

+91-9911415289

Note: Forwarded message attached

-- Original Message --

From: "vipin"vipinkr_2007 [at] rediffmail [dot] com
To: delhi [at] diningplusindia [dot] com
Subject: Complain
Follow Rediff Deal ho jaye! to get exciting offers in your city everyday.
Dear Sir,

Myself Vipin Kumar Yadav. On 28th March 2012 i received call from dining plus they told me that your sbi credit card shortlisted and you win 1 year dining plus card absolutely free with many offers and it will be couriered to you shortly. after that i received msg from SBI card that Transaction of Rs. 5,499/- made on my SBI CREDIT CARD 5101 XXXX XXXX 6747 at DINING PLUS on 28th march 2012.

Your executive told me this is absolutely free card and i want to know how they can do transaction with my card number. i don't want any card from DINING PLUS and pls settle this transaction of RS. 5,499/- with SBI Credit card, i will not pay this amount. Pls do the needful as soon as possible.

Regards

Vipin Kumar Yadav

+91-9911415289

Complain

I wrote below email to Dining plus. Pls see bleow.
They have my credit card no. and call me that it is totally free and they do the transaction at their end. which is not right. i don't want this card and will not pay Rs. 5,499/- i already fwd below email to feedback [dot] gesbi [at] ge [dot] com but not received any reply also SMS PROBLEM to 9212500888 2-3 times but not received any call. pls do the needful.

From:
"vipin"<vipinkr_2007 [at] rediffmail [dot] com> | Add to Address book |This is spam

To: <feedback [dot] gesbi [at] ge [dot] com>
Subject: Fw: Complain
Date: Fri, 30 Mar 2012 14:27:43 IST
Note: To help protect your privacy, images from this message have been blocked.View images | What is this?

For your info.

regards

Vipin

+91-9911415289

Note: Forwarded message attached

-- Original Message --

From: "vipin"vipinkr_2007 [at] rediffmail [dot] com
To: delhi [at] diningplusindia [dot] com
Subject: Complain
Follow Rediff Deal ho jaye! to get exciting offers in your city everyday.
Dear Sir,

Myself Vipin Kumar Yadav. On 28th March 2012 i received call from dining plus they told me that your sbi credit card shortlisted and you win 1 year dining plus card absolutely free with many offers and it will be couriered to you shortly. after that i received msg from SBI card that Transaction of Rs. 5,499/- made on my SBI CREDIT CARD 5101 XXXX XXXX 6747 at DINING PLUS on 28th march 2012.

Your executive told me this is absolutely free card and i want to know how they can do transaction with my card number. i don't want any card from DINING PLUS and pls settle this transaction of RS. 5,499/- with SBI Credit card, i will not pay this amount. Pls do the needful as soon as possible.

Regards

Vipin Kumar Yadav

+91-9911415289

Stop sending A/c Statement

Sir
I want to stop reciving a/c statement by mail servce on my address becoz i have already internet access please
advise me ho can i stop this service

Cancelation of old DEBIT CARD No.6220180377100097379

Sir In 2007 I was informed that the above said card (No........97379) has expired .So new card was issued to me .Since then above card was not used and was destroyed.But the annual maintenance charges are being deducted for this debit card..last date of deduction being29-02-20012.I request you to stop charging maintenance for debit card No.622018037710097379 and return the amount deducted for this card.My SB A/c No.is. 10211966094 at SBI Rail Bhawan New Delhi. Thanking YOu. ....G D Pandey. Dt.31 03 2012

Regarding Debit Card Taxation

Dear Sir,
I am extremely sorry to refer to a fact that I have received at least three messages on my mobile phone No. 9954644151 within this month that each time from Rs. 100.00 to Rs. 110.00 has been debited from my A/C. No. 11869210678 in the name of Debit Card Taxation. Txn. Nos. are : 201215620203, 201207099975 and 201218402274. Since the card being in force in June, 2009, a huge amount has been debited in the same way. I feel that some mistake is there with the taxation system on my card. Please carefully look into the case and do the needful.
With regards

Dr. Baby Morang Doley
Silapathar
Contact No. 9954644151

Refund of the money

Sir/Ma'am,

i did one transaction through ATM ID-S10A00066003, in the card to card transfer option but the problem is that the money has been deducted from my account my Account no-31799858232, and i transferred the amount to -4591510007188357, Please help

With regards,
Abhijit Ankit

Refund Mount

Ammagen amount refund please to clarty

Refund Mount

Ammagen amount refund please to clarty

SBI CARD CANCELLATION

Please cancel my SBI credit card no.4377 4862 0409 8444. I don't want to continue with this card because now i am posted to rural area there i am not avail the credilt card facilitity / intrnet facility . I don't have any need to use this and so I dont want to pay extra money. Please do the card cancellation and inform me.

SOUBHANIK DAS
67 BN BSF CHILODA ROAD. PO-BSF CAMP
DIST-GANDHINAGAR
GUJART
PIN- 382045
M.NO 9408218001
E MAIL ID. soubhk66 [at] gmail [dot] com

Landline number changed

Hi
My landline number has changed recently. I had applied for credit card around a month back. As a result they verification has failed in the previous number.Please reach me to get it updated so that my credit card authentication process may not fail.
App. No: 1504460001066

Mobile: 8806331937

atm is on came at the add

my A/c No-32189448381 A/c open for 14/2/2012 total day for 18

Money got deducted from account

Hello Team,

Couple of days back I tried to withdraw money from my SBI account in hyderabad. First I tried in ICICI ATM center and it failed, second time I tried in AXIS bank ATM and it also faield. Error: Your tranaction cannot be processed.

Next day I saw that money got deducted fromaccount for both the transactions.

How I can work on this to get the money back please assist.

You can write a letter to

You can write a letter to your branch they will reverse back the credit within 7 days or you can call to the toll free number printed on your card and lodge a complain in both cases it will take 7 days and it will get back in your account. do not worry what can we do that is why we are developing country.

SBI card not activated

Hi,

I have recently taken a SBI gold & more credit card. But the card is still not activated. Each time when I try to activate it either through IVR or through internet, it gives me error.
I have mailed SBI regarding the same.
An early reply in this is expected.

Thanks,
Raghu

ATM invelite

Why my ATM card invalide. which was opened on month of feb 2011...........I knew the mettre when I tryed to withdraw from my accound by ATM from one ICICI bank ATM of Joypur of Bankura dist (West Bengal).....

Double deduction on purchasing through SBI Debit Card

Sir,
I am holding DSP Account No. 20059594586. I made a purchase worth Rs. 1529/- from Big Bazar, Ambiance Mall, Gurgaon on 07 Feb 12. I used my SBI debit card No. 6220180153500206831. On 08 Feb 12, I realised that the amount had been deducted twice from my account. Please do the needful.

Thanking you in anticipation,
Jijo. J Pillai

Erasing my listing in CIBIL

Dear Sir,
I was having a SBI credit card No 0004006676017252217 and was closed on 25th Aug 2010 after a settlement of 2000/-, I have given all details below regarding this. However I still find listed in the "CIBIL", kindly arrnge for the removal from this list.

Thanks

Card No :- 0004006676017252217
Settlement Amt :- Rs 2000/-
Receipt No :- 15575594

ATM card and cheque book.

Regarding ATM card and cheque book.

sir, i open a new a/c in shollinganallur chennai. and a/c no.32139937415. in month of jan 13th 2012..
Till now i doesn't get the cheque book and ATM card .
I many times approach to the concerned branch but the bank not giving the satisfactory answer .
kindly do needful and help me thanks

issue of D S P Card

Sir i am defence personnel my account is being converted into D S P Account i applied for my card in oct 2011 but till today i have not received my card an application is given to branch regarding this kindly do the need full

enhancement in limits

Dated 07/01/12

The Chief Manager,
State Bank of India
Basti Sheikh, Jalandhar

Re : Enhancement of limits

Respected Sir,

Kindly refer to our letter dated 06-01-2012 and previous letters for enhancement of our limits.

We wish bring to your kind notice that we are submitting hereby some facts in respect of your letter dated 07-01-2011 regarding explanation towards your raised points as under:-
1. SB Rating came down from SB 10 to SB 9. In respect of the SB Rating, the reason behind is that the SB Rating is interconnected with the other financial ratios, as mentioned by the good self in letter, point no. 2 and 3.
2. In respect of the net worth also fell down Rs. 3.70 crore to 3.11 crore from the corresponding last year i.e.2010 to 2011 respectively, so hereby we enlighten to you that at the time of enhancement of limits in previous year the authority of bank has given assurance to us that they will provide personal loan to applicant firm’s partners worth rs.1.5 crore before 31st march 2011 so that capital of partners could be introduced to square off their running short term loan from the other private financial institute. However the concerning firm’s partner have not received any personal loan till date due to bank delay procedure which we may also call it as bank negligence so partners had to pay the outstanding loan amount from their own capital account resulting capital has been decreased instead of increasing. If this moan was given in time our balance sheet would have never shown maximum withdrawl of profits.
3. As dear good self mentioned their letter that the withdrawal of partners is more than profit, profit amounting Rs. 0.34 Crore & withdrawal comparatively of profit is 0.63 crore so in this regards we already mentioned in Para no 2 that the reason behind is the excess withdrawal in the face of repayment of the running short term loan of partners which was availed from the other financial institutes.
4. We had taken a corporate loan of Rs 1.00 crores against a fresh property which was given as guarantee to the banks. After the loan was repaid we requested 100 times to return the property so that we could avail further loans to fulfill our export orders but we have been refused saying this property cannot be returned as it has been mixed up with the present loan sanctioned. If we would have got that property back we could have taken a loan from another finance institute also to raise our capital and the balance sheet would never had gone in negative form.

So nutshell is that the applicant firm already introduced to the bank with all financial facts, figure & ratios at the time of enhancement of limits that, the all coming good result will be depended upon the personal loan which has not granted by the bank authority and also explained that it will take time at least one year after sanctioning the same, while the last enhancement had been sanctioned in march 2011 then how is it possible that within 10 days of enhancement of the limits the all figure facts will be looked better for ending of the financial year 2011. However we are mentioning here some turnover figures likely to inform you that there is no slow down in the turnover of the concerning firm from last corresponding 2 year & as on 31.12.11 as under:-
F.Y. 2009-2010 (in crore) F.Y.2010-2011 (in crore) As on 31.12.11 (in crore)
11.10 13.88 13.86

As table shown us the turnover of the concerning firm is growing higher year by year , although 3 months left to complete of the financial year and the applicant firm have already reached on the last turnover milestone in the month of Dec-2011. After completion of the running financial years we are sure that the SB Rating, financial ratios & other figure facts will be far better comparatively last financial year .So we hope that you will be satisfied with the above reply.
We have been in association with SBI since 1986 and have full faith in the bank giving us full support financially and do believe our needs will be fulfilled in time.

We further request to enhance our limits as soon as possible.

In case any further information is required, please let us know and oblige.

Thanking you
Yours faithfully
For Ess Pee Industrial Corporation

(Partner)

Prayer for Closing my SBI Card

Dear Sir
My SBI Card's account No. is 5241826380319414 . Expiry date 07 / 15 , I am earnestly reqesting you for closing my SBI Card . Now I am in various troubles . I am ready to pay all my dues . Kindly sent the Bill against my dues and close my SBI Card .
Thanking You , Your's faithfully
Sachindra Nath Majumder , 50 / 1 Kalabagan , P.O. & P.S - Nimta, Kolkata - 700049 , District - 24 Parganas, North . West Bengal .

less amount during atm withdrawl

on 12/31/11 at 21:08 hrs Rs 40000 was withdrawn but got 39x1000 + 1x500 =39500/- only
ATM ID S10F001534003 CARD NO. 6002061025400003045 (sANGEETA sUNEJA)
TXN. NO. 7223
kINDLY LOOK INTO THE MATTER
THANKS

Have recived a Bill for the

Have recived a Bill for the month of Dec. Had done balace transfer of 11782/- with 0 % for 2 months to ICIC bank. But to my surprise the dec months bill has a total amount due of 11782/-. Wanted to understnd why was this not converted to 0% EMI for 2 months? .
To my agony when tried to contact customer helpdesk on 39020202, the message which was is that the no which you are calling is incorrect.
Alternatively have send a SMS to 9212500888. But again it said that they will get back to me withing 2 working days.

Can somebody revert back to me or call me on 9819100007??

Forwarding of Pension Pay Order

Sir,
I put up an application for TRANSFER OF PENSION A/C from SBI BHUJ TO SBI CLOCK TOWER SUBZI MANDI Delhi -110007 on 29 Sep 2010.SBI bhuj transferred the a/c but PPO is not forwarded by CPPC Navrangpura Ahmdabad. you are requested to instruct SBI Navrangpura to forward PPO to Cppc chandni Chowk Delhi

Surrender and withdrawl fd sbi

Sir my accont no 20045482482 sbi sriganganagar. Now i am serving in faizabad (up). I open RD in my abovementioned station now i would like to surrender my RD due some financial problem please let me know can I surrender FD in faizabad or if No then what will be done my side my celphone no 8604160269 thankx

my problem on the secure code online shopping and ticketing

I cannot buy the ticket in irctc. the message shows that

“The authentication information you provided does not match our record for this MasterCard®.To protect against unauthorized use, your MasterCard® cannot currently be used at partcipating online stores”

then if I want to register in the secure code registration I receive the message “card locked”. what do I do
my card no. 5264685317186854 expiry 07/16.
plz do the needful

Regarding ATM card and Passbook

sir, i open a new a/c in Ausa dist. latur (MH) and a/c no.31860436208. in month of aug 2011..
Till now i doesn't get the passbook and ATM card .
I many times approach to the concerned branch but the bank not giving the satisfactory answer .
kindly do needful and help me thanks

problem in secure code

respected sir,
i have been using sbi credit card most often for purchasing commodities. it been very sporadic that the card has been used for online shopping. my particular issue is with the secure code. please help me with process for registering a new secure code.
Dr Sharad Agnihotri

Branch problem

Sir
I have open new acount in main branch in Muzaffarnagar up .My ac no is 31954992512.
on dated 24.09.2011
Till now i doesn't get the passbook and pin no of ATM card . I many times approach to the concerned branch but the bank not giving the satisfactory answer .
kindly do needful and help me
thanks
Munendra singh

rs. 15000/-Payment wronglydeducted from my a/c

respected sir,
On 03.1011 at 7.00 pm.I wanted to withdraw 10000/-&5000/- by ATM card (no.6220180407000289907) from axix bank ATM situated at kankarbagh main road patna but payment was not made due to unable process.On same day when I CHECKED it,15000/-was already debited from my SBI A/C NO.10498115205 (spb patna branch). so,I request you to please solve immediatelly
arun kumar, Mob. 09431494215

amount wrongly credited

Sir,
w r t my SBI debit card No 6220180412200030721, date of issue :- April,2008
Account ;- Saving, 11543177413
kindly reconcile the following wrong credit amounts/transections carried on 01.10.2011 due to ATM problem at Guwahati
Sr No. Date Detail Amount
1. 01.10.2011 ATM 8492 ICICI BANK GUWAHATI AS IN Rs 5020/-
2. 01.10.2011 ATM 6390 PUNJAB NATIONAL BANK GUWAHATI NP IN Rs 3000/-
3. 01.10.2011 ATM 6392 ICICI BANK GUWAHATI AS IN Rs 1000/-
4. 01.10.2011 ATM 8392 ICICI BANK GUWAHATI AS IN Rs 10020/-

thanking you
your's faithfully,
jkmahajan,
sr. Manafer, sjvn ltd, new Shimla

about transection

Sir,
my SBI ATM is not working properly, when i was on ATM Machine every time they give "sorry unable to process"Response code 072 &TXN No 6730 and my ATM No is "622180118600201149" valid from FEB 2010.
please do something, and please give reply why my atm is not working
Thanking yor sir/Maam

Subject: I requested to you that, please take the immediate acti

Dear Sir,
I am regular try to you contact by telephone (011-23361631 / 23345756 & 1800114545) but nobody pick my phone.
Once again, I requested to you that, please send my update data to CIBIL and do the needful.
I shall be thankful you and I waiting your reply regarding the same.
Thanks & regards
Manish Garg
From: Manish Garg [mailto:manish_garg [at] adityagroup [dot] com]
Sent: Wednesday, September 14, 2011 6:16 PM
To: 'helpline [dot] lhodel [at] sbi [dot] co [dot] in'
Subject: I requested to you that, please take the immediate action and do the update/correct my CIBIL reports

The General Manager
State Bank of India
Local Head Office
11, Sansad Marg,
Delhi – 110001

Dear Sir,
As reference below mentioned subject, I requested to you that I have taken PMRY loan from SBI-Branch, Karawal Nagar Delhi – 94. But I have already paid all dues amount in 2009.
Now, SBI – Bank Manager told me that it’s your tension. They are not cooperate me regarding the matter. Please do the needful & please update my CIBIL Reports.
Thanks & regards
Manish Kumar Garg
B – 59/1, Gali No. 06,
Amar Vihar, Karawal Nagar,
Delhi – 110094
Mob. 9971753499 / 9582211149
E-mail Id: - kumarmanish_garg24 [at] yahoo [dot] co [dot] in

Enclosed:-
1. Copy of CIBIL Report on Dated 09.09.11
2. Copy of No Dues Certificate of SBI
3. Copy of Zero Balance SBI-Loan A/c Statements

From: Manish Garg [mailto:manish_garg [at] adityagroup [dot] com]
Sent: Wednesday, September 14, 2011 12:44 PM
To: 'helpahmedabad [at] rbi [dot] org [dot] in'; 'customercare [at] rbi-in [dot] info'; md [dot] ccro [at] sbi [dot] co [dot] in
Subject: Please do the my help below matter

From: Manish Garg [mailto:manish_garg [at] adityagroup [dot] com]
Sent: Tuesday, September 13, 2011 2:45 PM
To: 'md [dot] ccro [at] sbi [dot] co [dot] in'
Cc: kumarmanish_garg24 [at] yahoo [dot] co [dot] in
Subject: Please do the my help

Dated: - 09.09.2011,
To,
The Loan Manager
State Bank of India
Karawal Nagar,
Delhi – 110094

Sub: - Please update my CIBIL report on behalf of my Loan A/c No. 068160010226330176

With reference CIBIL Consumer Credit Information Report attached as Control No. 498644274 Dated. 09.09.11. In which, I have found that, CIBIL are shown overdue amount 21233.00 (Twenty One Thousand Two Hundred Thirty Three Rupees) against my SBI loan A/c no. 068160010226330176. But I have already paid all dues amount.
but now, I have to facing many type of problem as get/apply any loan on my CIBIL report. And also I have enclosed my full & final loan Statement for the period 01.07.2008 to 04.07.2009 in which all dues paid as per SBI Bank Statement.
I requested to you that, please take the immediate action and do the update/correct my CIBIL reports. And also please provide me the NOC on behalf my SBI Loan Account ASAP.
Thanks & regards
Manish Kumar Garg
B – 59/1, Gali No. 06,
Amar Vihar, Karawal Nagar,
Delhi – 110094
Mob. 9971753499 / 9582211149
E-mail Id: - kumarmanish_garg24 [at] yahoo [dot] co [dot] in

Enclosed:-
1. Copy of CIBIL Report on Dated 09.09.11
2. Copy of No Dues Certificate of SBI
3. Copy of Zero Balance SBI-Loan A/c Statements

Debited from sbi card but not credited back.

Dear sir,
On 27th august i used SBI debit card for online train ticket booking. Since First transaction was not successful, I tried second time for the succesful ticket booking. But money Rs.311 was debited from my account twise.
Hence i request you to consider this and credit Rs.311 back to my saving bank account.

account no:00000031014239023, kumbakonam branch.
transaction date:27-08-2011
narration:POS PRCH POS 123993886851 IRCTC
IRCTC transaction ID:0383444648 and it says amount not received from bank

sbi card cancel

To,
Dt 22 july 2011
Sbi card

Sir Ia m Y.Prudhvi Raju from Guntur A.P,

Sbi card no- 4006 6761 7483 0037

I request you kindly close my sbi card. I have Sbi term deposit T D
no- 0180066, I am in urgent need of funds to meet the expenses in
child.

my I request you kindly close my sbi card account.

yours faithfully

Y.PRUDHVI RAJU
H.no- 125, 4 th Line
N.G.O.Colony, Guntur -522004
Andra pradesh
cell- 9000920205

Regarding ATM service

I am writing the on the behalf of my father.I want to bring into your notice that on dated 21/6/2011, time 10:14 a.m.when i che cked my account Rs.19000/- .It missing from my account and it was showing balance of Rs.137.85/- and the receipt no.S108001755001 although i have made last transaction of Rs.10000/- dated 18/6/2011,time 17:36 p.m and the receipt no.S10B00175502.As i already given the complaint to the appropriate Branch but no
response they are giving back.its a big amount.I also have all the receipt details with me.
i can make you available..please help me out

Dear Sir/Mam, I am writing be

Dear Sir/Mam,
I am writing be half my brother Uttam Panigrahi ,he has a saving a/c with Jalaswar branch,branch code is 6081 , a/c no is 3023159415 and card no is 6220180608100029586

Issue is that ,9th july 2011, time 8 am morning he was at Dehurda to draw some cash .After entering Rs-7100/- cash is not comes out and in the same time receipt is not. After two minutes he tried another ATM machine in same store (kiosk) and ATM id no is S10A010902001 ,statement shows Rs-7100/- is with drown .
Pl help me above context.

Regards
Mukul
098209456142

Uttam
09238931873

payment wrongly credited

sir,
My saving account number is 10239350653 (SBI Tondairpet, Chennai-81).I have made a purchase at RMKV TEXTILE in T.NAGAR on 10.7.11 at 10:56am .I used my ATM card for making payment of RS.2597.The payment was deprived.Then I paid cash. Incidendly I draw a mini statement from my account on the same day evening. I noticed that an amount of Rs 2597- was wrongly credited into my account. When I approached the RmKV authority, they told me that the amount in question was not debited their account and the mistake happened for net problem of Banking authority and adv ised me to contact the Branch concerned.
I humbly request you to kindly locate the amount of Rs 2597- and debited into my savings account early.
Thanking U.

Refund of money

Sir,
On 04.04.11 at 15.09 hrs.I wanted to withdraw 3000/- by ATM card (no.6220180908300109653) from SBI ATM situated at SBBJ Bank building,sector-5 Rohini.Delhi but after completion of transaction process,payment was not made due to hang of server.Immidiately I met SBBJ bank official and he told -your money will not be debited.On next day when I CHECKED it,3000/-was already debited from my SBI A/C NO.10652845341 (Saraswati Vihar,Delhi branch).I informed it to my bank in written and several times I have visited to bank but till today they have not taken any action.Transaction slip was also not delivered by ATM.Kindly do needful at the earliest.
Surendra Tiwari, Mob. 09873115021

debit cardlost

sir,
i lost my sbi debit card what is the procedure to lock that card and get a new one

Payment wrongly made by SBI Card

Dear Sir,

THIS IS 10TH REMINDER : I have lost money due to mistake of SBI. Pl. Help urgently. I am following for refund of Rs.481/- from last two months but not getting any responce from SBI.

Awaiting Refund of Rs.481/- since March-2011. OL refer my below mentioned complain.

PL refer Transaction ID. NO. 126474580. & Conversation Ref no. 100590045703. Pl note that i have still not recd back credit of Rs.481/- for Payment wrongly made to Torrent Power AEC Limited in March-2011. Pl note that this payment is wrongly paid by you for consumer no. 003106922 which is wrong. In this conversation i was promised that i will get the credit for the same but till date i have not got my payment back.

My correct consumer no. is 003109622.

Request you to call back for Rs. 481/- from Torrent Power AEC Limited and give me the credit for the same.

Today also I have spoken to Zenifer and my complain no. is 1320040016.

Thanks & Regards,
Jasmin Desai
9825586597
----- Forwarded by Jasmin Desai/IN/APAC/TCCC on 05/30/2011 10:22 AM -----
From: Jasmin Desai/IN/APAC/TCCC
To: seedpack [dot] gesbi [at] ge [dot] com
Cc: Easybillpay [at] sbicard [dot] com
Date: 05/12/2011 04:56 PM
Subject: Payment wrongly made by SBI to Torrent Power

Dear Sir,

PL refer Transaction ID. NO. 126474580. & Conversation Ref no. 100590045703. Pl note that i have still not recd back credit of Rs.481/- for Payment wrongly made to Torrent Power AEC Limited in March-2011. Pl note that this payment is wrongly paid by you for consumer no. 003106922 which is wrong. In this conversation i was promised that i will get the credit for the same but till date i have not got my payment back.

My correct consumer no. is 003109622.

Request you to call back for Rs. 481/- from Torrent Power AEC Limited and give me the credit for the same.

Today also I have spoken to Zenifer and my complain no. is 1320040016.

Thanks & Regards,
Jasmin Desai

----- Forwarded by Jasmin Desai/IN/APAC/TCCC on 05/12/2011 04:22 PM -----
From: Jasmin Desai/IN/APAC/TCCC
To: Easybillpay [at] sbicard [dot] com
Date: 04/05/2011 10:44 AM
Subject: Fw: Bill Upload Call And Pay : On generation of bill for CNP case

Dear Sir,

The consumer No. Mentioned by you is wrong. Pl check and ensure the payment is reversed.

Thanks & Regards,
Jasmin Desai

 

Transaction ID. NO. 126474580.

Conversation Ref no. 100590045703.

----- Forwarded by Jasmin Desai/IN/APAC/TCCC on 02/28/2011 05:08 PM -----
From: Easybillpay [at] sbicard [dot] com
To: Jasmin Desai/IN/APAC/TCCC@TCCC
Date: 02/28/2011 04:03 PM
Subject: Bill Upload Call And Pay : On generation of bill for CNP case

 

Dear SBI Cardholder,

Bill for TORRENT POWER AEC LIMITED with : Grahak No.(Consumer No.) : 003106922 of Rs.481.0 & due date of 14 Mar 2011 has been generated.

To instruct a payment. please call SBI Card Help Line 39020202. BSNL/MTNL Users please call 18601801290

Warm regards,
SBI Card

Please email us at feedback [dot] gesbi [at] ge [dot] com or Call the SBI Card Help Line No. 39020202. BSNL/MTNL Users Please call 18601801290 for any assistance.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~