Samsung India Contact No. 1800 40 726 7864

Organization: 
Toll free Number(s): 
  • 1800 40 726 7864 (Customer Support)
  • 1800 5 726 7864 (For Call & Whatsapp)
All India Number(s): 
  • 98704 94949 (WhatsApp Support)

IVRS Menu No. 1800407267864

Select Your Preferred Language (English)

  • Smart phone or touch screen phone user
    • Press 1 : To experience smart touch call
  • Else
    • Press 2 : To continue
      • Press 1 : For product related information or repair request
      • Press 2 : To know the status of your service request or to register a demo installation request
      • Press 3 : For queries related to order place online on samsung.com
      • Press 4 : For information on safe disposal of your electronic & plastic waste

Email

support [dot] in [at] samsung [dot] com (Customer Support)

Important Links

SMS Service

  • SMS CARE to 54242

Service Center Numbers

Countries Contact No.
India

1800407267864 (1800 40 SAMSUNG)
1800 5726 7864 (1800 5 SAMSUNG)
(Toll Free) For Use By Customers In India Only
24 Hours a day / 7 Days a week

Bangladesh

+880 9612300300
+880 8000300300
(Toll Free) For Use By Customers In Bangladesh
Only 8am - 1.30am / 7 days a week

Srilanka

+94 11 7267864
+94 11 SAMSUNG
For Use By Customers In Sri Lanka Only
8.30am - 8.30pm / 7 Days a week

Nepal

+977 16600172667 (For NTC customers only)
+977 9801572667
(Toll Free) For Use By Customers In Nepal Only
8am - 8pm / 7 Days a week

Branch Office

Sr.
No.
Region State City Office Type Address
1 North Delhi Delhi Registered Office Samsung India Electronics Pvt. Ltd.,
DLF Center, Sansad Marg,
Cannought Place, New Delhi
2 North Haryana Gurgram (4) Head Office/
North RO/
Gurugram BO
/Delhi BO
Samsung India Electronics Pvt. Ltd.,
20-24 Floor Two Horizon Center,
DLF Phase-V, Sector-43,
Gurugram, Haryana 12200
3 North Uttar Pradesh Agra Branch Office Samsung India Electronics Pvt. Ltd.,
6th Floor, Ashok Cosmos Mall,
129/8, Sanjay Place, Agra 282001
4 North Uttar Pradesh Ghaziabad Branch Office Samsung India Electronics Pvt. Ltd.,
C-2,Mahaluxmi Mall Fourth Floor,
Raj Nagar, Ghaziabad,
Uttar Pradesh - 201001
5 North Uttar Pradesh Lucknow Branch Office Samsung India Electronics Pvt. Ltd.,
3rd Floor, BBD Viraj Tower
Vibhuti Khand, Gomti Nagar,
Lucknow - 226010
6 North Uttar Pradesh Varanasi Branch Office Samsung India Electronics Pvt. Ltd.
6th Floor, Arihanth Complex,
Sigra - Varanasi - 221010 Uttar Pradesh
7 North Punjab Chandigarh Branch Office Samsung India Electronics Pvt. Ltd.,
Elante Office Block, A501-503,
5th Floor, Plot No-178-178A,
Industrial Area, Phase-1,
Chandigarh 160002
8 North Punjab Ludhiana Branch Office Samsung India Electronics Pvt. Ltd.,
Sandhu Tower, 2nd floor,
B-XX-3369, Gurdev Nagar,
Ferozepur Road, Ludhiana - 141001
9 North Uttarakhand Dehradun Branch Office Samsung India Electronics Pvt. Ltd.,
2nd Floor, Plot No. - 74,
Shriram Arcade Centre Rajpura Road,
Dehradun, Uttrakhand 248001
10 North Jammu &
Kashmir
Jammu Branch Office Samsung India Electronics Pvt. Ltd.,
2nd Floor, TRG Building,
29 GMC, Rail Head Complex,
Jammu 180012
11 North Rajasthan Jodhpur Branch Office Samsung India Electronics Pvt. Ltd.,
3rd Floor, Harnath Tower,
PWD Road, Jodhpur - 342001
12 North Rajasthan Jaipur Branch Office Samsung India Electronics Pvt. Ltd.,
2nd Floor, Sun & Moon Chambers,
Plot no. - S-4, Linking Road,
Gopalbari Near Ajmer Flyover,
Jaipur
13 North Rajasthan Udaipur Branch Office Samsung India Electronics Pvt. Ltd.,
Office No-204, Apex Chambers,
4C Madhuban, Udaipur - 313001
14 East West Bengal Kolkata (2) Regional Office/
Branch Office
Samsung India Electronics Pvt. Ltd.,
C/O AWFIS Space Solutions
Private Limited Godrej Water Side,
Tower 2 , 12th floor, Saltlake,
Sector V , Kolkata – 700091
15 East West Bengal Durgapur Branch Office Samsung India Electronics Pvt. Ltd.,
Pinnacle Infotech Building,
3rd Floor, City Centre,
Durgapur 713216
16 East Odisha Bhubaneswar Branch Office Samsung India Electronics Pvt. Ltd.,
Odyssa Business Center,
Shop No. 1 to 7, Ground Floor,
Rasulgarh , NH-5,
Bhubaneswar-751010
17 East Assam Guwahati Branch Office Samsung India Electronics Pvt. Ltd.,
Adityam Building,
5th Floor ( Above KFC ),
Borthakur Mill Road, Ulubari,
Guwahati - 781007 (Assam)
18 East Bihar Patna Branch Office Samsung India Electronics Pvt. Ltd.,
4th & 5th Floor,
Vasundhara Metro Mall,
East Boring Canal Road,
Patna, Bihar - 800001
19 East Jharkhand Ranchi Branch Office Samsung India Electronics Pvt. Ltd.,
Nile Complex, 4th Floor,
Old HB Road, Kantatoli,
Ranchi - 834001
20 West Maharashtra Mumbai (2) Regional Office/
Branch Office
Samsung India Electronics Pvt. Ltd.,
27 th Floor Oberoi Commerz ll ,
Internatonal Business Park ,
Oberoi Garden City Off
Western Express Highway,
Goregaon (East) Mumbai 400063
21 West Maharashtra Kohlapur Branch Office Samsung India Electronics Pvt. Ltd.,
Dattawad Renaissance,
C.S. No.-334, E- Ward,
Station Road, Shahupuri,
Kolhapur 416001
22 West Maharashtra Nagpur Branch Office Samsung India Electronics Pvt. Ltd.,
54/3, Artefact Tower, Block No. - 108,
Chhatrapati Square, Wardha Road,
Nagpur (MAHARASHTRA)- 440015
23 West Maharashtra Pune Branch Office Samsung India Electronics Pvt. Ltd.,
Parakh House, 1st & 2nd Floor,
CTS No. -1, Boat Club Road,
Pune 411001
24 West Maharashtra Aurangabad Branch Office Samsung India Electronics Pvt. Ltd.,
1st Floor, Aurangabad Business Center,
Adalat Road, Opposite Dist. Court,
Near man mnadir Travels,
Aurangabad 431001
25 West Gujarat Ahmedabad Branch Office Samsung India Electronics Pvt. Ltd.,
Shapath 5, Office No 404-408,
4th Floor, S G Highway,
Ahmedabad 380015
26 West Gujarat Surat Branch Office Samsung India Electronics Pvt. Ltd.,
107, 1st Floor, Trinity Business Park,
Madhuvan Circle, L P Savani Road,
Adajan, Surat 395009
27 West Madhya
Pradesh
Bhopal Branch Office Samsung India Electronics Pvt. Ltd.,
Surya Tower, 1st Floor,
Plot No E 5/7, Bittan Market,
opp Habib Ganj Police Station,
Bhopal 462001
28 West Madhya
Pradesh
Indore Branch Office Samsung India Electronics Pvt. Ltd.,
Office No 101, 102 & 103,
Brilliant Titanium, Plot No 9,
Scheme No 78, Part II,
Indore-452010
29 West Chhattisgarh Raipur Branch Office Samsung India Electronics Pvt. Ltd.,
1st Floor, Motimahal Palladium,
V.I.P. Square, GE Road, Telibandha,
Raipur (Chhattisgarh)-492001
30 South Tamil Nadu Chennai (2) Regional Office
/Branch Office
Samsung India Electronics Pvt. Ltd.,
Express Avenue Chambers,
10 Floor, Tower -2, No. 49-50L,
Whites Road, Royapettah ,
Chennai, 600014
31 South Tamil Nadu Madurai Branch Office Samsung India Electronics Pvt. Ltd.,
No. - 9D, Arunachalam Towers,
By-pass Road, Upstairs toAxis Bank,
Madurai, Tamilnadu 625010
32 South Kerala Cochin Branch Office Samsung India Electronics Pvt. Ltd.,
Sales Office - Door No. 37/993E,
(52/1339-C), Second Floor,
Arya Bhangi Pinnacle, SA Road,
Elamkulam, Cochin 682020.
33 South Karnataka Bangalore Branch Office Samsung India Electronics Pvt. Ltd.,
No.12, SA 1, 3rd Floor,
Subramanya Archade,
Bannerugatta Road,
Opposite to Jal Bhavab,
Bangalore 560029
34 South Telangana Hyderabad Branch Office Samsung India Electronics Pvt. Ltd.,
1-10-39 to 44, Gumidelli Towers,
3rd Floor, Begumpet,
Hyderabad 500016
35 South Andhra Pradesh Vijayawada Branch Office Samsung India Electronics Pvt. Ltd.,
D.No.73-1-10/1,73-1-13,3Rd Floor,
M.G.Road, Opposite Durga Mahal Theatre,
Patamata, Vijayawada -520010

Store Locator

Name Contact Opening Hours Email Address
[Samsung smart plaza]
razzle dazzle electronic
011-45040757   Kamalsrazzledazzle [at] yahoo [dot] Com F-3/31,krishna nagar,
delhi-110051, delhi,
delhi, 110051
[Samsung smart cafe]
siyaram brothers
011-23321066 11:00 am-9:30 pm Samsung [at] siyarambros [dot] net N-22, outer circle,
connaught place, delhi,
delhi, 110001
[Samsung smart plaza]
j m d enterprises
9810100211,
011-43583246
  Sansungjmd [at] gmail [dot] Com 3575-76/2,Netaji subhash
marg darya ganj,new delhi,
delhi-110002, new delhi, delhi
[Samsung smart cafe]
phonestore
011-23270203/
011-23267067/
9810050365
11:00 am-9:30 pm Phonestore [dot] Agarwal [at] gmail [dot] Com 4935/3, Hotel flora building,
dayanand road, darya ganj, delhi,
delhi, 110002
[Samsung smart cafe]
rishabh communication
011-25801946/
9958519781
11:00 am-9:30 pm Rishabhcommunication2011 [at] gmail [dot] Com 6 65 Wea, gurudwara road,
karol bagh near jassa ram
hospital, delhi, delhi, 110005
[Samsung smart cafe]
winspir communications
011-45656115/
9953032172
11:00 am-9:30 pm Sam [dot] Cafe88 [at] gmail [dot] Com 6/84, Main shankar road,
old rajender nagar, delhi,
delhi, 110060
[Samsung smart cafe]
yours communications
9899488588/
9899498995/
9213752366
  Yourscommunication [at] gmail [dot] Com 6/146, Geeta colony,
delhi, delhi, 110031
[Samsung smart cafe]
agmatel india pvt. Limited
9818921227/
9911972195
  Samsungvm [at] agmatel [dot] Com B33, laxmi nagar, opposite
metro pillar 44, vikas marg,
delhi, delhi, 110092
[Samsung smart plaza]
prince digital world
9891748274   Princedigitalworld55 [at] gmail [dot] Com E-55, main vikas marg,
laxmi nagar, delhi - 110092,
new delhi, delhi
[Samsung smart plaza]
mohanji electronics
9810300138/
011-22424738
  Mohanjielectronics [at] gmail [dot] Com F-49a, main road, near f-block
bus stand, jagat puri, new
delhi- 110051, new delhi, delhi
[Samsung smart cafe]
R.V enterprises
 9818404241/
 8800599861
10:00 am-9:00 pm Rventerprises1969 [at] gmail [dot] Com Cottage no 18, opp d block,
west patel nagar, delhi,
delhi, 110008
[Samsung smart cafe]
amazon shopee
7503851000/
9810619843
  Amazonshoppe73 [at] gmail [dot] Com 73, Khanna market, lodhi
road, delhi, delhi, 110003
[Samsung smart cafe]
south port retail
8287267864/
011-47566677/
9871646532
  Southportretail [at] gmail [dot] Com 23, Veer savarkar block,
shakarpur, vikas marg, delhi,
delhi, 110092
[Samsung smart cafe]
R.V enterprises
  10:00 am-9:00 pm rventerprises1969 [at] gmail [dot] com Cottage No. 18, West Patel
Nagar, Delhi, Delhi, 110008
[Samsung smart cafe]
agmatel india pvt ltd
9871426711/
9873546414
  Samsungv3s [at] gmail [dot] Com G-119, v3s mall laxmi nagar,
vikas marg, delhi, delhi,
110092
Samsung smart plaza -
electronics vilaa
9716285621 10:30am-9:30pm Neerajaggarwal92 [at] gmail [dot] Com B5a, main road, kanti
nagar, delhi- 110031, delhi,
delhi, 110031
[Samsung smart plaza]
sahil electronics
011-26111349/
011-24102699
  Amitsinghal18 [at] yahoo [dot] Com Shop no - 69, sarojni nagar
- main market, new delhi,
delhi, 110023
[Samsung smart cafe]
satguru teleworld
9811411140/
9811411140/
8860578110
  Satguruteleworld [at] gmail [dot] Com 1/6960B, east rohtash nagar,
shahdara, delhi, delhi, 110032
[Samsung smart plaza]
walia electronics
8860213733   Waliaelectronics [at] yahoo [dot] Com Bishan singh market, rohtash nagar,
opposite canara bank, babarpur road,
mohan park, rohtash nagar, shahdara,
new delhi, delhi 110032, new delhi,
delhi
[Samsung smart plaza]
mtk electronics
9873237349/
9810060428
  Gopmaheshwari [at] gmail [dot] Com C-495, opposite rajiv raj bajaj,
chajjupur colony,main 100 foot road,
shahdara,delhi,delhi-110032, new delhi,
delhi
[Samsung smart cafe]
star mobitel ltd
011-46848484/
9650848484/
9266888155
  Samsung [at] starmobital [dot] Net Ug-231 dlf, dlf promenade mall,
vasant kunj, delhi, delhi, 110070
[Samsung smart cafe]
star mobitel ltd
9650828282/
011-46828282/
9999263323
  Samsung [at] starmobital [dot] Net E 32 - south ex part
2, delhi, delhi, 110049
[Samsung smart cafe]
buddy retail pvt.Ltd
9015160088/
9650852685
  Storemanagerlajpatnagar [at] gmail [dot] Com K-17, ground floor, lajpat
nagar 2, new delhi -110024,
new delhi, delhi, 110024
[Samsung smart cafe]
techniza
9910655963/
011-40199563
11:00 am-9:00 pm Techniza [dot] Smartcafe [at] gmail [dot] Com 630,Mukherjee nagar near
batra cinema, delhi, delhi,
110009
[Samsung smart cafe]
impressions
011-22391520/
9999818781/
9999539533
  Impressions [dot] Moto [at] gmail [dot] Com 520 A-1, street no. 2, Main
60 feet road, vishwas nagar,
shahadara, delhi, delhi, 110032
[Samsung smart cafe]
benz india pvt ltd
9818333334 10:30 am-9:00 pm Sales [at] benzindia [dot] Com C 126, naraina industrial
area phase-1, delhi, delhi,
110028
[Samsung smart plaza]
aarco one
9999219900,
011-41027500
  Aarco [dot] Newdelhi [at] gmail [dot] Com I-3 lajpat nagar ii.
New delhi 110 024,
new delhi, delhi
[Samsung Smart Plaza]
Bhai Distribution
9711961108 10:30am-9:30pm bhaidistribution [at] gmail [dot] com A-112, Ground Floor, Group
Industrial Area, Wazirpur,
New Delhi, Delhi, 110052
[Samsung Smart Cafe]
Prakash Trading Company
011-41044696/
9810163611/
8587873201
  Ptcsamsungsmartcafe [at] Gmail [dot] Com 13/3/4, Yusuf Sarai Market,
Delhi, Delhi, 110016
[Samsung Smart Cafe]
Mobile Nation
9650929398/
9654881187
  Mobilenation13 [at] Gmail [dot] Com C3/338, Yamuna Vihar,
New Delhi, Delhi,
Delhi, 110053
[Samsung Smart Plaza]
Mg Ezone-Yusuf Sarai
9810004005   Mgezone [at] Yahoo [dot] Com 4, Dav School Bldg. Yusuf Sarai.
Near Green Park Metro Station.
New Delhi 110 016., New Delhi,
Delhi
[Samsung Smart Plaza]
R.P.G.Electrade Pvt.
Ltd.-R.K. Puram
9871389744   Rpgelectradepvtltd [at] Live [dot] In D-50 Mohan Singh Market.
Sec-6 Rk Puram. New Delhi
110 022, New Delhi, Delhi
[Samsung Smart Plaza]
J. Parsad Amp Co. Pvt.
Ltd., Bali Nagar
011-45017101   Bali [at] Jpcplonline [dot] Com Bakshi House,Bali Nagar,
New Delhi, Delhi,
Delhi, 110085
[Samsung Smart Plaza]
Kbm Electronics-New
Friends Colony
011-46012996   Mohibur [at] Kbmelectronics [dot] Com New Friends Colony Delhi,
2/2 Sarai Julana Opp Surya
Hotel-25, New Delhi,
Delhi, 110044
[Samsung Smart Cafe]
Guru Kripa Enterprises
011-42240023/
8130314444
12:00am-9:00 pm Gurukripaenterprises1313 [at] Gmail [dot] Com Shop No 2,3,4, Bn Block,
Shalimar Bagh, Delhi,
Delhi, 110088
[Samsung Smart Plaza]
Neelkanth Marketting
9811555678   Jatin_Vij_5678 [at] Yahoo [dot] Com A-12 Majlis Park,
Adarsh Nager,Delhi,
Delhi, Delhi
[Samsung Smart Cafe]
Buddy Retail Pvt. Ltd
011-49054089/
9999655003/
9953754427
  Storemanagergk1 [at] Gmail [dot] Com M-10, M Block,Greater
Kailash Part 1, Delhi,
Delhi, 110048
[Samsung Smart Cafe]
Buddy Retail Pvt.Ltd.
-Rajouri Garden
011-45594381 11:00am-9:30 pm Samsungstore [dot] Rajouri [at] Gmail [dot] Com A2/40, Rajouri Garden,
Main Market, Delhi 110027,
Delhi, Delhi, 110027

Return and Cancellations

  • If customer order is eligible for cancellation, a ‘cancel order’ button will be available till the order is Delivered.
    Click button to initiate cancellation of your order.
  • Post successful cancellation/return of order a refund will be processed within 7-10 business days into original
    instrument of payment used while ordering.
  • Contact us or call our 24 hour phone support 1800 40 SAMSUNG for further assistance.
  • For more information please read.

Grievance Redressal

Level 1 :

Customer can contact customer service team via below modes & expect a response within 48 hours.

  • Enter details on https://www.samsung.com/in/online-help attaching necessary documents, if any OR else
  • WhatsApp us (9311052162) or Chat with us

A unique ticket number will be shared on real time basis as a confirmation. Customer may please refer the same
for all future communication with support team. If compliant/concern/query is not addressed satisfactorily from
Level 1, customer can reach out to Grievance Officer.

Level 2 :

If customer query remains unresolved, than customer can escalate the matter to Grievance Officer.
Customer can contact Grievance Officer, 

  • Email- grievance [dot] estore [at] samsung [dot] com with the details of interaction under Level 1 Customer Support.
  • It's respond within 3 business days from the date of receipt of email.

Office Address

Headquarters
Samsung India Electronics Pvt. Ltd.,
20-24 Floor Two Horizon Center,
DLF Phase-V, Sector-43,
Gurugram, Haryana 122002

Registered Office

Samsung India Electronics Pvt. Ltd.,
DLF Center, Sansad Marg,
Cannought Place, New Delhi

Social Sites

Comments

service center holding

sir,
i want to hold your samsung service center for mobile store in allahabad so please contact me for more enquiry.

loss of mobile

i lost my cell phone on 11/10/12 at 10.00am with imie no: 352306052854986 at patancheru, kindly trace out where it is. you can contact me on 9951461694. thankyou.

MISLEADING AND POOR SERVICE

I had purchased a Samsung BT-7722( serial No. RGIBA53251R) in November 2011, my mobile no is 9841282339. around 6 months before i got processing and not visible display problem in it & i visited my nearer Saumsung Care centre in T.Nagar chennai.(TECHNO-CARE)Instead of resolving the fault they had created another problem in which flash always remains on while recieving & dialing any call.Again i visited Saumsung Care centre (HI-TECH SOLUTIONS) at ANNA NAGAR because the keys were not working.They said that the key board has to be replaced but this time a new problem created in which all the phone keys left working. By the same day i again visited the center this time they told to change the display and software again. And again after few months i found that the Flash is working by it self and suddenly the DISPLAY again went off.

NOW the complaint No.4139518058 dt.04-10-2012 " the Anna nagar service centre states that I DID OUTSIDE SERVICE WHICH IS LIE AND MISLEADING ME" I AM SURE THAT I DID NOT DO ANY OUTSIDE SERVICE which may please be verified.

I'm very much harassed from all the sequences happened so i request you that kindly take a necessary action upon it.

Delay in repair Washing machine

lodged complaint about spin motor not working my Washing machine MODEL NO.WT78502EG/XTL ON 07-09-2012 and WINTECH SOLUTIONS,CC 36/2695,AZAD ROAD,KALOOR,KOCHI-17,KERALA,PHONE NO.0484-4010282 TAKEN THE SAME FOR REPAIR ON 14-09-2012 .THEY ASSURED IT WILL RETURN WITHIN 3 DAYS.bUT SEVERAL TIMES I ASKED,AND REPLIED THAT NEXT DAY WILL RETURN.AFTER ONE WEEK DUE TO DELAY I PURCHASED NEW ONE.ON 6-10-2012 AFTER 20 DAYS THEY CALL BACK AND TOLD THE SAME WAS REPAIRED AND COST WAS RS.1800/-.I TOLD I WILL GIVE NOMINAL CHARGE DUE TO DELAY AND I PURCHASED NEW ONE.NOW I REQUEST YOU TO RETURN THE SAME

Repair of Samsung Washing Machine

FROM
V.P.Gopalakrishnan,
Lakshmi Bhavan,
Nr.Manthat Vishnu Temple,
Puthiyakavu,MLA Road,
Udayamperoor.P.O,
Ernakulam,
Kerala,Pin-682307
Mobile-9446012727.

TO

The Officer Concerned, SAMSUNG

Sir,
I am a customer of SAMSUNG .In my house my Washing Machine,Two mobile phones,TV,Computer devices all items belongs to Samsung.Now in my Washing Machine Modl No.W78502EG/XTL (Si.No.100752CL301223T) spin motor complaint(Not working while load,but wkg without load),I was registered Complaint in Toll Free number on 07-09-2012 and one person visited from Service Centre on 09-10-2012 and the same was taken to repair centre(Authorised Service Centre,WINTECH SOLUTIONS,CC36/2695,Azad road,Kaloor,Kochi-17,Phone No.0484-4010282) on 14-09-2012 .When I contacted to Cervice Centre the same day assured that it will return on Monday 17-09-2012.But the were not return the same and again I contacted 18-09-2012,they assured next day will give but not done so.Finaly I purchased new one on 20-09-2012.Now on 01-10-2012 they called me and told the machine was repaired and cost was Rs.1800/-.I told them this was more and so far not informed me the cost and also I purchased new one.So I am ready to pay nominal charge.But so far they are not returned the same.So I request you to return the same, which has no major complaint at that time,only complaint was spin motor not working more load,but it worked less load.

Tanking you

V.P.Gopalakrishnan
08-10-2012.
Ernakulam.

No replay

so far noreplay given the samsung fellows.Don't purchase any samsung items these fellows maintance is very poor

Phone loss trace my cell phone

loss/stolen of phone

dear sir/ma'm,

my Samsung E 2232 set is lost on 03/10/2012,WEDNESDAY.
the IMEI no. of that set is: 358045048674587
the color of Black.
i request you too please trace my cell phone..and
if any kind of information you take about that se please contact me on my alternate no:9710724715
thank u sir/ma'am

COMPLAINT

SIR

AZHAR ISLAM ADVOCATE MY SELF

I WANT YOU INFORM THAT MY CLIENT MR NADEEM SAIFI PURCHASED A SAMSUNG GALAXY NOTE MOBILE PHONE, MODEL NAME GT-I9100LKGINU SERIAL NO. RFUBC32005K(358-401-042-609-618) BLACK ON 11-01-12 FROM ESSY DAY MARKET BHARTI RETAIL LTD. OPULENT MALL CHAUDHAYR MADH GHAZIABAD.

UNFORTUNATELY ITS NOT WORKING GOOD I HAVE HANGING PROBLEM IN IT.
AFTER RESTART IT NOT ON AND STOPPED TO SAMSUNG LOGO AND COULD NOT ON.
AFTER THAT IT WENT TO YOUR SERVICE CENTER SHOP NO 112-115 ANSAL SUMEDHA GHAZIABAD AND THERE IS MR SUMIT SAID TOME,"YOUR MOBILE NOT REPAIR NOW AT HERE "
"YOUR MOBILE HAS BEEN OUT OF WARRANTY"
SO MY DEAR SIR
I PURCHASED YOUR SAMSUNG MOBILE FOR ENJOY AND USE ONLY.
I HAVE IN IT ONLY SOFTWARE PROBLEM NOT HARDWARE PROBLEM OR FPCB DAMAGE.

I REQUEST U THAT U REPAIR MOBILE AS SOON
IF U DO NOT TAKE ANY ACTION WITH IN A WEEK I WILL CALL U IN THE CONSUMER COURT AND I WILL BE FREE TO REPORT IN THE COURT AGAINST U AND THE EXPENDITURES WILL BE GOT FROM U IN THE COURT...........

Repair of Washing machine

I have raised a complaint (Ref No : 8446853458) on 27-Sep regarding the repair of my washing machine (Model wa80k6s(seg/xtl)). It's a week now and nobody didn't turned up to attend my complaint. I am very frustated now and unhappy with the way things are going.

Can you please do the needful at the earliest.

Regards
Aji
ph: 09447961715

SAMSUNG WASHING MACHINE DRAIN HOSE PROBLEM

I had purchased samsung fully automatic washing machine model no. WA82V4V in 2010 from BAJAJ ELECTRONICS at panjagutta in Hyderabad. I got a problem with drain hose. water is going slowly outside from the drain hose. It is taking 20 minutes to complete this program. So i need the service engineer mobile no. my contact no is 9985461562. plz do the need full as early as possible.

resolved

This is not a samsung center.

Worst response

I have bought my Samsung Galaxy Tab2 (P3100) on August 22nd. Recently it fell down and the screen got damaged. I have ordered for a new screen touch one week back in Bangalore Samsung service center. Today when I called, they told that there is no stock even in DELHI and it will take some 3 more days. I haven't expect this type of service and delay from a reputed company like Samsung. Even the dealer is not sure that he will get the product or not. Worst response from Samsung care.

Non attendance of service complaint

sir
I am ownner of various samsung products.Recently my washing machine was faulty.complaint was sent to service center.service engineer is unable to fix the problem.he also charged service charge by fooling that he will replace some part next day.but next day he informed that product is not available and my machine is useless now

mobail phone

Memory problam

loss/stolen of phone

loss/stolen of phone

dear sir/ma'm,

my Samsung galaxy s GT-I9003 set is lost on 25/9/2012,TUESDAY.
the IMEI no. of that set is:359930040801107
the color of PLATINUM SILVER.
i request you too please trace my cell phone..and
if any kind of information you take about that se please contact me on my alternate no:9600661690
thank u sir/ma'am

Dear All I purchased a

Dear All

I purchased a Samsung GALAXY ACE DUOS CDMA SCH 1589 IMEI: A00000390F6589 &amp IMEI:359099040649021 purchased by me from Samsung Dealer M/s The New Mobile Mart, R-52 Vikas Marg, Shakarpur, Near Metro Pillor No 44, Delhi 110092 Vide their Invoice Book No 05 Serial No 213 dated 26/08/2012 for Rs 13,350.

Handset since 2nd day started giving troubles and it was submitted to Shakarpur Service center. I wrote to CEO office and they replied under reference no. 8446259366 .

This phone was earlier submitted (on 8th Sept) to Laxmi nagar/Shakarpur Service center but returned to me after 8 days (on 15th Sept) without any issue being attended. Upon request from your office, Handset again has been deposited to same service center on 19th Sept.

There has been a follow up from their Noida office representative namely Mr Jasvinder, Aakaash and Gulshan and all the executives have been quite supportive but service center seems to be bottle neck. I was told that before handing over the handset, a conference call on 24 sept would be arranged between me and service center so as they can confirm that all issues this time have been attended and rectified. But I am still waiting for a conference call.

Service center representative Ms Rachna keeps on asking for the some bill/service request number and bluntly told me that nothing can be done till I don't provide the same to her. Wwhen I requested her to pull the details using my cell no or name or their own CEO office reference number, she arrogantly refused to do so. She even asked me not to write any further mails to CEO office or to them.

With above behavior, I believe, Samsung is not interested to attend the issue/product complaints in a newly supplied handset, return the handset and hence, I demand a refund of the entire amount with an interest of 18% PA for the time since (26th Aug) when I am not able to use the phone. An additional amount of Rs 10,000 also should be paid towards visits/conveyance charges, time spent in service center (it ranges between 4-5 hrs to submit or collect the handset), phone call charges/follow up and all the mental tension and agony I had gone through.

self

mene mobile me #*2668# code daal diya h to iske karan mere mobile me network nahi aa rahe isliye aap meri help kijiye

LED not installed on the wall by company officials

I have purchased samsung 32 inch LED on 19.09.2012. Today i.e. 21/09/2012 the company officials had come for installation of the LED. They however refused to install the LED on the wall in the given bracket. I am very disappointed with samsung service and request you to please install the LED on the wall as the same is lying in a corner unused. This is not what I expected from a company like samsung. Your service level has shocked me and I now demand a refund on the TV purchased as I am not able to view it.

I a senior executive working with a MNC. I fail to understand that how your employees are trained and cannot wall mount a TV, which is their job.

Request you to please look into the matter and solve the matter as a responsible company would do.

loss/stolen of phone

dear sir/ma'm,

my samsung galaxy y set is lost on 15/9/2012,saturday.
the IMEI no. of that set is:359462043977189.
the color of set is gray.
i request you too please trace my cell phonee..and
if any kind of information you take about that se please contect me on my alternet no:9987618689,8879188148
thank u sir/ma'm

lost of smasung galaxy s3

hi ,
i have lost my cell phone(samsung galaxy S3 on 30 th sep 12 in evening in pune on laxmi road.could you please trace my cell and let me know . i hope fomittalr such costly cells u have procedure of findiing it .
my alternate numbers 09373314716\020 65206922

thanx kanika

complaint about battery

Dear,
Samsung phones are good but because of battery backup they r not coming up to best now also Nokia is best. even i also have 3 Samsung cell phones Samsung wave,S2,Note but the battery backup is very very........................................................ bad. That's the reason Nokia is best many peoples r buying Nokia after many complaints like Hanging now they r solving this problem but in Samsung this is a very big problem. My many friends have S2 & S3 but they are bemoaned or regret because of this. please improve or solve this problem otherwise one day Samsung will go to Hell & Nokia is in the Sky. One day i was standing in the showroom of Nokia that day they sale 55 Cell phones & one day i stand in Samsung showroom in Delhi peoples are talking about that the battery backup of Samsung u no it is third class and shitty. It is a true information.

problem with service

Dear samsung

I k.amar purchased LED TV from bajaj electronics from Hyderabad on 15/08/2011 in one year i faced four time problem still same. complaint number ( 8434703185).pls do the needful

regards
k.amar
09966003111

tv 29"flat screen

TV 29"flat screen,about two years old, often shows "LOW BATTERY" sign on top left corner of screen. Please advice/what action?

lost samsung mobile phone

dear sir/ma'm,

my samsung galaxy y set is lost on 26/8/2012,sunday.
the IMEI no. of that set is:359462044653854.
the color of set is gray.
if any kind of information you take about that se please contect me on my alternet no:8560011722,9602231812.
thank u sir/ma'm

phone losst

sir my phone has been lost today set was samsung star2 c-6712 duos imei no- 35734/04/286274/9. battery no-357345/04/286274/6. plz sir I m hardly
request you plz search my hand set as soon as possible. nd further security I will complete it. vipin kumar sharma

complaint regarding your service centre

I had purchased a Samsung GT-B7722 in February 2012, my mobile no is 09425877992, but after two months i got key pad problem in it & i visited my nearer Saumsung Care centre in Ambala. after checking they said that you have to deposit your mobile for a week but i didnt have time so didnt deposit it. after fifteen days i visited to Bhopal then i showed for the same problem at malviya nagar service centre of samsung they told about some lock is broken, we cant do it in warranty. then again i visited to ambala service centre at ambala they were not ready to correct the same problem but at last they were ready to solve, again i deposited my mobile there for seven days they have corrected the problem but created the new problem all sounds were muted. no song, ringtone etc. then again i visited bhopal and i showed my set service centre at 10 no. market, again they have comlaint me about the same lock is repaired with a tape but not changed so they have told me you have to go through the ambala service centre. so now in this condition what should i do. i may go to consumer court against your service centre at ambala and company. I'm very much harassed from their service so i request you that kindly take a necessary action upon it.

password cracking

I forgot password of my samsung mobile model GT-E1205T, please help me crack this.

Samsung Galaxy Y GT S5360

HI,
I Purchased this set only two months back. I have never dropped the set or even misused it in any physical means but now i am facing display problem. The display goes off when i attend a call or receive a call.
The display is again restored only when i charge my mobile or receive a message. Its very frustrating and i would like to get this problem solved ASAP.
Could you help me out regarding the same and also please give me a solution as this is a huge problem for me.

Samsung Galaxy Y GT S5360

HI,
I Purchased this set only two months back. I have never dropped the set or even misused it in any physical means but now i am facing display problem. The display goes off when i attend a call or receive a call.
The display is again restored only when i charge my mobile or receive a message. Its very frustrating and i would like to get this problem solved ASAP.
Could you help me out regarding the same and also please give me a solution as this is a huge problem for me.

Not give a proper service and drop a oldest part to LED

Dear Sir/Madam,

I have bought one Samsung LED 40" Inch from Dubai (Sharaf DG) dated on May 15, 2012 Model no. UA40EH5000R.

This LED screen picture not come and sound also not come, In this regards I have booked my complaint to customer service dated on August 10, 2012. As per customer services reference no. 8428437977. still I am continue follow up with customer service they did not give proper response.

Last time I had talk to Mr. Vikram & Amit Gupta (Customer Services Supervisor & Customer Service Executive) they said part is not available your request is pending show in my system. when I talk to replacement for this LED. they said we arrange a call from replacement team but every time they give one hour time to call back to me. but I have not received any call from Samsung Customer service site. and when I talk to connect with your senior manager they hold my call long hours like 1 to 2 hours.

Also I requested to give your management team email id, they don't give it.

I am very mentally depress that I lost my money to purchase Branded company product. If Branded company give that shame full services to customer its very horrible for every customer.

Regards
Pankaj Gupta - (M) +91 9891902564

compleant my e2222

my samsung fon e2222 is nat charjing sarvis senter nirla nagar is nat rispons so please tel me what i do?

Mobile key pad not work when call to customercare then ask

Dear Sir

I have Sumsung Galaxy y GT5360 problem face when i do call for customer care then asked option (key 1,2 etc) and then press the key no effect to customer care. So I request to you Please solved this type problem.

Thanking You
vikas shukla mob 9458802080

REGARDING MOBILE HANDSET OF SAMSUNG GALAXY S PLUS I 900

I had bought the new samsung galaxy s plus I 900 for INR 21,000 on 27/4/2012 and since then i am disattisfiedwith the software problem mostly the handset shutoff automatically .i am fed up of this and i want to take some action against thesamsung mobile company.since i had no idea about how to proceed to file a case in consumer court.
so plz take the action against this complaint.
THANKS AND REGARDS
ABHAY PAL SAINI.

display problem

Sir my samsung mobile display has broken Accidently and now its touch pad is also not working i want to change the display please tell me the cost of display and where i will find service center.

Please i am wating for your reply

regards
praveen

broken display.

Dear Sir/madam.
I have broken my display what is the cost. model no (c3222)
I gave to service center. there not telling perfact price. n taking long time, alredy 4 days over no respons. what to do its urgent i am bisnessen. center ad- westbangal contai.

Request for replacement of Samsung AC Split

Respected Sir

This is in reference to the so many complaints in call center regarding the replacement and repair of my split Ac .Reference mobile no 9419100722 at Jammu it has not repair for the past 10 days

And it is a continuous process for the past three year. Every year it create trouble request you please replace the ac and oblige

We are one of the esteem customer of your company having more than 5 AC Samsung (in no) at home I hope you will understand take action and oblige

Thanks
Gautam Anand
9469111666= 19 G Sainik colony Jammu (J&k)

android 2.3 ginger bread, samsung galaxy Y

Dear brother, my samsung galaxy Y has a problem. in normal mode, the display light of the mobile turns on & off after few minutes. Its continued for whole day long. please send me the solution asap.

outgoing has problem in my samsung GT-B5512 HKAXSG

Dear Sir
I was presented by my nephew a brand new samsung mobile and set Model GT-B5512HKAXSG FROM SULTANATE OF OMAN during June this year. Unfortunately,
the outgoing speech either through microphone or head set is not working. I can hear the conversation. The distant subscriber is not hearing anything.
I understood there is no warrany facility available for this machine in India since it is purchased in Oman. It is really good piece of machine. But does not last more than 2 to 3 months. I need yor help to sort out this problem
Thanks and regards

C. Gurunathan

f

Re: Samsung a/c 3* 1.5 ton – Model No. AS183 Purchased on 05-05-2011
Compressor busted – Complaint No. 8440507321 –
Request for Replacement of Faulty Machine.
+ + +

With reference to the cited above, this is to bring in to your kind notice and complain you that it is hardly one year since we have purchased your a/c as referenced above and till date the machine was attended at least 8 times by your local technician.

In the second week of August’ 11 Gas was refilled in the compressor as the same was leaked due to some technical snag in the machine.

In the first week of March’ 12 the compressor of the machine busted and was replaced by your Local Service Centre.

In the month of April’ 12 we complained that for last 4 -5 months our main unit of A/c inside our bed room was making a lot of cracking and breaking type noises and water was dripping from its air outlet panel. We were even unable to take proper sleep because of noises that every now and then coming out of A/c Unit. On 07-07-2011 Local Service Centre Technician attended the machine He changed a part of main unit named: PCB or something and charged us Rs. 1800/- for the same but to my dismay the problem was continued. Then the Technician replaced our Stabilizer with an old one that he brought from somewhere stating that it will manage the current flow.

Now three days back the machine once again stopped working at night. Today, it was attended by the same Local Service Centre technician. He has informed us that the compressor of the machine has been busted and need to be replaced. He has booked the complaint with service center as wide referenced above.

Sir, this is for the second time in a year that the stabilizer of my A/c has been busted. I do not see any reasons why should we suffer because of faulty unit or incapability of your authorized Technician/Mechanic to find out the exact cause of the complains? Why should I be forced to call your Local Service Centre every now and then or why should I be forced to bear with faulty machine. Now I am not prepared to waste my time in waiting for the repairing of my machine any more.

I request you kindly to look into the matter and instruct your Local Service Center Officials to arrange for an immediate replacement of the faulty unit without any further delay, today itself only otherwise I shall be forced to take the matter to the Forum and Internet.

Thanking you,

problem my phone b-7722

dear sir i have purchased sumsung b-7722 in oct 2011............. ihave very bad experience with samsung phone he is re start a coling a phone

loss of mobile phone

loss of mobile phone

I have lost my mobile phone on 19/08/2012. it was a "SAMSUNG DUOS 3222containing a number of informations and important data, losing which, I am facing a lot of problems. Please help me by finding the mobile or lock it. The details of the phone is as follows:

IMEI no : 3572620444672

Poor after sales service and faulty peace

Recently I had puchace samsung 36 inch LED.
after only two days of install the dish connection picture quality goes down on every day.
I call to call center and got confirmation that between 24-48 hours person will come and solve the problem.
but after 2 days non of one from samsung have curtusy to call and gives the exact visit time, again I called to samsung after 3days with the same ref no. got answer that this queary already been put to concern department and will revert you soon.

What is the time limit of 'SOON' only samsung people know.

after 2 days of my call, finaly I got call from service center that person will visit your home today. he comes and just casualy see the tv screen, after doing some time pass he come to conculsion that this is the screen problem, he called to his senior but senior told him to check again then he comes to conclution that may be mother board is down.

I am still awating for call from samsung

Front Glass is broken

I have Corby Colors with me which i bought last year, Unfortunately its front glass is broken., and i need to change. There is no issue with the touch or the display, I need to know how much Indian money it takes to repair it.
Thank you.

Replacement of mobile set

Dear Sir /Mam
I purchased Samsung Galaxy Pop plus GT-S5570I 3 months ago . Now it has started giving a lot of problems . Problems have not be solved by going repeatedly to service center. I want to replace by new set . Is there any replacement facility available????

problem

i want to know samsung galaxi tablet service center in banglore

for dvd music system

SIR
I AM NOT SATISFIED YOUR CUSTOMER SERVICES THATS MY MUSIC SYSTEM OCCUR SOME PROBLEM AND I SUGGEST IT MY LOCAL AREA SERVICE CENTER THEY UNABLE TO REPAIR IT BECAUSE OF UNAVAILABLE REQUIRED PART FROM THE COMPANY PLS CONSIDER MY PROBLEM I AM REQUESTING YOU

THANKING YOU
MR. VIKRANT GUPTA
FROM BIKANER
(M) 9166655558
8233735532

ineffectiveness of Customer Care Samsung India Noida

COMPLAINT NO 8444389662 REGISTERED ON 17/07/2012 . COMPLAINT CANCELLED BY SAMSUNG INDIA ON ITS OWN ON 30/07/2012 & 06/08/2012 WITHOUT ANY INTIMATION TO ME . DEHRADUN SERVICE ENGINEER VISITED US ONCE ON 17/07/2012.DIAGNOSED THE PROBLEM AS DUE TO MALFUNCTIONING OF SOME CARD. INTIMATED US THAT THE CARD IS NOT AVAILABLE LOCALLY IT WILL TAKE ONE WEEK TO GET IT FROM SOMEWHERE ELSE. SO FAR AFTER ELAPSATION OF MORE THAN 3 WEEKS TIME NO SERVICE ENGINEER HAS BEEN MADE. I CONTACTED CUSTOMER CARE NOIDA ALMOST DAILY ON NON TOLL FREE NUMBER 012030308282 NO FRUITFUL RESULT FROM CUSTOMER CARE EXECUTIVES EXCEPT POLITE BEAUTIFULLY TAILOR MADE OFFICIAL FORMAL REPLIES TO MY QUERIES SUCH AS "SORRY FOR INCONVENIENCE" , " WE UNDERSTAND YOUR PROBLEM AND FEEL SORRY FOR THAT" , " WE ARE SENDING REMINDER TO SERVICE CENTER" , "WE ARE SENDING YOUR PROBLEM TO OUR SENIORS WHO WILL BE CALLING BACK YOU A SHOT WHILE " " ENGINEERS VISIT WILL BE MADE TOMORROW POSITIVELY " AND SO ON ........... SWEET CULTURED REPLIES WHICH DOES NOT RESULT ANY ACTUAL ACTION ON THE COMPLAINT. THIS ALL ADDING TO MY FRUSTRATION AND ANNOYANCE I AM BORED AND TIRED OF THESE FORMAL REPLIES WITHOUT ANY ACTION ON GROUND. PLEASE MAKE SOME INNOVATIONS IN YOUR CUSTOMER CARE CELL TO ENSURE RESULTS EXCLUDE BORING REPLIES WITH OUT ANY RESULT. THIS IS NOT EXPECTED FROM A REPUTED CONCERN LIKE YOURS . STILL I HAVE A LITTLE HOPE THAT MY COMPLAINT WILL BE ADDRESSED NOW. -RAJINDER KUMAR GANHAR C/O RAJESH AHUJA, 5 TIRUPATI ENCLAVE , SHAKTI VIHAR SAHASTRADHARA ROAD CROSSING DEHRADUN-248001 OTHER PHONE NOS THAT CAN BE CONTACTED IF MY REGISTERED MOBILE NO IS NOT CONTACTED 8791328631,7417071293- ( STORY OF PAINS FROM A SAMSUNG CUSTOMER)

error

SIR. MERE MOBILE ME ARROR:2100 AA RAHI HAI... SALUSAN BATAY RESET KA PASSWORD BATAY...... MO. 9424721188

loss of mobile phone

I have lost my mobile phone on 4/1/2012. it was a "SAMSUNG DUOS B5722" containing a number of informations and important data, losing which, I am facing a lot of problems. Please help me by finding the mobile or lock it. The details of the phone is as follows:

IMEI no : 358576/03/760303/9
Set no : 8808993747146

cal skype

Hai Good morning

From past 6month i am using samsung galaxy s , now i am in saudi arabia 2month back i install skype it was good working , after few dats it asked for updates , i did update from dat time video all is nt working only back camera vll work front camera is not working ,so many times i install can u please guide me how can i get this and one more thing if i on the front camera mobile will get switch off. please , are else how can i contact custmer care from saudi..

Loss of mobile set

Dear sir,
I lost my Samsung mobile set on 21-07-2012 at jammu tawi.The Sim was BSNL post paid which I got blocked
immediately.I also got an FIR registered at Jammu.It is hereby requested that this mobile set may be blocked.
if it can be traced I may be informed accordingly.The details of mobile set are given below.

Model No : GT-85620
IM EI No : 352053/04/337708/7
Serial No : RD12894250K

Thanking You & hoping for an early action in the matter

dr vijay kaul
Mobile no : 9414043831

Reply

Sir, The MOBILE HANDSET can blocked only when the purchaser send an application to block the handset with bill & FIR documents or submit these papers in our care centers. These papers can be accepted only by the purchaser. Or, you can send these papers on my email id that can i block ypur handset.

Er. Mahipal Singh Choudhary
Samsung Mobile Care
Navi Mumbai( Maharastra )
Contact: +91 9694297883
email id : tinkujat56 [at] gmail [dot] com

LCD TV 32

I had given my Samsung LCD 32 MODEL NO LA32c530 vide invoice no date 14/05/2011 M/s PCH , KOTHAPET, R.R. DISTRICT, ANDHRA PRADESH the problem was PANEL BOARD OF THE LCD AND PICTURE TUBE HAS totally failed, and hence it shall be sent to the company, for further clarifications.

I have been regularly trying to find out the outcome of my issue but they are unable to solve my issue.

Hence I request you all to take the matter on priority and solve the issue, or get me an immediate replacement or repair of my lcd tv

Thanking you and anticpating your immediate response.

Regards,
M ASHOK
+9948043383

Samsung Galaxy S (GT-19003) theft

Someone stole my mobile in Bellandur, Bangalore on 19th July'12 while boarding government bus.

My mobile details are -
Name - Ram Prasad Pangeni
New No. - 8805027039
Phone Model - GT-19003
SSN : I90003GSMH
S/N : R2BB370273H
Make : Samsung Galaxy GT-I9003MKDINU
Last used no. : 9686128360 (Airtel)
IMEI No. : 354949/04/199697/6

Request your support on tracking my mobile.

samsung printer problem unable to solve authorises service cente

i have purchases samsung printer model number SCX3201 serial no: Z50XBFEZB01232L Last year i have purchases it was out of warranty and Last 2Month back i have problem with printer the page was total black printing.
i have call to your customer care number they have launch a complain and i got a call from servicing center of samsung authorises center (Basheerbagh) they said if i bring the printer to their office then they can repair properly, so we took the printer they said Mother Board Problem it will cost Rs1675/- and we have aggree and they repair, after 2days same problem presist,again we took printer to same branch and they kept printer for Observatation for 4Days they said it was fine no problem, the again after 20Days same problem comming.

I request to samsung Resolve my problem so i can use samsung service happly other was i need to take necessary action against this after paying the amount also problem not relolve then their is no meaning to use services

Thanks & Regards
From Anirudh Jaiswal
9390026000

Kindly check the Proble n resolve

Trace my Laptop

Sir/Madam,

I am Mohan Jha from Raipur. i lost my Laptop in night while i m trellising . i registered a complaint in police station and i have fir.kindly request to trace my Laptop and help me to get my Laptop back. i have lost very important documents which had been saved. I am facing many problems without official & personal documents .pls help me to get my Laptop back i will be grateful to u forever.
My number is 9993947438
My alternate number is 8984990481

Handset Model– Samsung N150
Sl No- ZQF993EZ600008T

Samsung mobile display broken model no:-ACE 5830

Sir my samsung mobile display has broken Accidently and now its touch pad is also not working i want to change the display please tell me the cost of display and touch pad
kindly revert back on my mob number 9967093788 or you can mail me om manthan499 [at] gmail [dot] com

please i am wating for your reply

Regards

Manthan Thakkar

Bad service agent

I have given my samsung gt c3200 for the problem of water log they said it cant be done but when i reached home and checked my mobile there was no camera , strip was replaced by an old one and display was broken .
Service centre :ELITE CARE ,Shimoga,karnataka

Complaints against misplace my Samsung Mobile Model No-5222 Chat

Respected Sir,
With due respact, I Suresh Kumar S/o Late Shri Inder Dev Village Bandla Post office Seri Kothi Tehsil Sunder Nagar District Mandi Himachal Pradesh Sir at the present time i am staying Pinjore Haryana Distt Panchkula.near chandigarh,sir
I have purchase your Samsung Mobile Model No.5222.IMEI No.359800043324094 through your Samsung Authorised Dealer- Natraj Agencies Opposite Forest Complex Pinjore-134102 Haryana Distt Panchkula against bill no.4549 on dated 27.03.2012,but previous month Suddenly problem my handset ,then i handover the same set on dated 28.06.2012, without cover, battery,sim,memory card, but i Several time quarry Natraj Agencies and Samsung Service Centre Sec 14 SCO.215 Near PC Jewellers Panchkula Phone No.01722567444,Natraj Agencies Pinjpre Haryana-Contact No.09996100062. till date now there is no positive response for me.only give the date again to again.sir i suffering the so many losses without mobile who is responsible, please sir i humble request you to take the action and give me positive response as soon as possible,

Yours faithfully
Suresh Kumar
Mobile No.9418349226

Complaints against misplace my Samsung Mobile Model No-5222 Chat

Respected Sir,
With due respact, I Suresh Kumar S/o Late Shri Inder Dev Village Bandla Post office Seri Kothi Tehsil Sunder Nagar District Mandi Himachal Pradesh Sir at the present time i am staying Pinjore Haryana Distt Panchkula.near chandigarh,sir
I have purchase your Samsung Mobile Model No.5222.IMEI No.359800043324094 through your Samsung Authorised Dealer- Natraj Agencies Opposite Forest Complex Pinjore-134102 Haryana Distt Panchkula against bill no.4549 on dated 27.03.2012,but previous month Suddenly problem my handset ,then i handover the same set on dated 28.06.2012, without cover, battery,sim,memory card, but i Several time quarry Natraj Agencies and Samsung Service Centre Sec 14 SCO.215 Near PC Jewellers Panchkula Phone No.01722567444,Natraj Agencies Pinjpre Haryana-Contact No.09996100062. till date now there is no positive response for me.only give the date again to again.sir i suffering the so many losses without mobile who is responsible, please sir i humble request you to take the action and give me positive response as soon as possible,

Yours faithfully
Suresh Kumar
Mobile No.9418349226

REFRIGERATOR COMPLAINT COMPLAINT NUM 8444303548

To the Concerned.
It is been last 3 days now that i registered a complaint on my Samsung Refrigerator Complaint number 8444303548, No one even called us back or tech guys not attended the complaint.
We called up as many as 5 times with this issue at the call center but only said sir we will take care. They have not even ready to give us any mail ids where we can reach the higher ups. Instead one customer care guy said please register the complaint again...........when asked him the reason to register again he said no sir your complaint is here.
I purchased one of the best one in the class and still a PATHETIC servise.

lost my mobile

hi sir, i have purchased a samsung metro duos in 10/04/12 and i have lost my mobile on 15/07/12, i have lost even sim and memory card too and that mobile was my dads gift please find it please..
number which was in that set is 8884724282
alternate number: 9591129526
thank you

sir/madam i want to sorry

sir/madam
i want to sorry that your handset is not good because i purchase the mobile galaxy ace on 22/5/2012. i complaint that my handset are unable to charge. after 3 days handset do not show any response.my important documents & files will be important for my meeting. kindly please help me because i have not lot of time to go coustmer care and wait for 2-3 days because i will go out of time on 2-3days in a week and i will go on tuesday. sir i am very upset to your samsung galaxy ace please sir replace this set .please take strict action .
mobile detail:-GT-S5830OKIINS
color:-ONYX BLACK
IMEI NO:- 352306/05/078215/*5

Warranty not given on S5610

Hello,
I submitted my dead phone Samsung s5610 to service center with bills at jalpaiguri, west bangal. but they are charging me as hi as Rs. 1734/- for my phone repair even when my date of purchase is 25-10-2011 and my mobile is well under warranty period. They are telling that your mobile has water in it and it is not under warranty but I have never kept mobile in water.........This is very sad from a trusted brand such as samsung...........Phone submitted to Jalpaiguri Samsung customer care on 12-07-2012. work order no:8176.

complaint regarding samsung service centre

I had purchased a Samsung galaxy y in January 2012, my mobile no is 9991020078. two months before i got processing problem in it & i visited my nearer Saumsung Care centre in BMK G.T.Road, panipat. they said that mother board of this set has to be replaced. By the same day i again visited the center this time they told to change the mother board and ask me to recieve the set after 3 days. now they said me that it will take another one week to get repaired.I'm very much harassed from their service so i request you that kindly take a necessary action upon it.

pattern locked

I have bought a samsung tab n using from last 6 months ...but suddenly yesterday due to some wrong "pattern password" my samsung tab has been locked. I have a lot of business deals with document format and photo inside phone memory. When I went to customer care they told that they will format which deletes everything which I stored in my phone memory. Plz tell me how to overcome from this problem. Or else you can reach with your solution to " aswinkumardora [at] gmail [dot] com"/ contact number 09437617695,07205569881

Apps

I have samsung wave 533! I downloaded an app and its installing since days! Neither does it open nor is my browser working now!

washing machine service needed

dear sir
i want services for the drier not working for my washing machine of samsung at jabalpur,at yadav colony
my contact number -9301622986

cd / dvd repairing problem

I am in dehradun. I have cd/dvd player and writer. I wants to repaire it. please give me suggestion where I contact.Because no body give me proper information. nor dealer nor your costmor care person. one person give the reference id..84452957 but cant tell us what have to do. please suggest me.

vijay tiwari
reporter
sadhna news
dehradun
09415090799

lost my Samsung B5722 DUAL SIM phone

Dear sir,

I hav lost my Samsung B5722 DUAL SIM phone. After 1 Years of savings at last i was able to buy a phone. Now i m not in condition to purchase a new phone again so plz find out my mobile sir and trace out the location of the mobile device.
name : Sanjeet kumar'

Phone model:Samsung B5722

Make: Samsung
Contact No.: 9818557129
E-mail: sanjeetkumar970 [at] gmail [dot] com

Missed date:1.07.2012
IMEI No: 358576033734390
plz help me sir

Thanks & Regards
sanjeet kumar
+91-9818557129

Think Before You Print !....... Save paper!.....Save Trees..............

Dear Sir/Madam,

Dear Sir/Madam,

i had purchased samsung GT-S3352S. it is out of order from past two days.my phone is on warranty period but i have lost my bill somewhere i asked from the dealer for the duplicate bill but he is not having a record in this case what should i do.kindly help me out i will be very thankful to you.

Lost My GT-S3653 Corby...

Sir/Madam,
I am Rakesh Dhole from Sendhwa Dist. Barwani. i lost my mobile while I am coming from Sendhwa Bus Station at 11: 30 AM(Date 27/06/2012) . my mobile number is 9981806800(Airtel prepaid Sim).. . I kindly request to trace my handset IMEI and help me to get my mobile back. i have lost very important numbers and important documents which had been saved. I am facing many problems without that mobile. please help me to get my mobile back i will be grateful to u forever.

My Email Rakesh [dot] dhole [at] yahoo [dot] com
My number is 9981806800
My alternate number is 8085176256
Handset IMEI– 358039031984392
Handset Model– Samsung GT- S3653 Corby
BATT.S.NO. TH1SA175S14-B
CHAR.S.NO . RT3SADBYS15-B
Purchase date–05/01/2010
lost date–27/06/2012
Yours faithfully

Rakesh Dhole

washing machine nt working

the spinner of the washing machine has been damaged .... and m unaware of the dealer in ferozepur ... plz help me ... provide me with the contact number of samsung dealer in ferozepur ,punjab , india !!

Samsung's wrost services

We are extremely annoyed with Samsung services.
We have put up the complaint regarding AC support long back and still have not got any response from Samsung service people. This is not the first time that we have issues with Samsung products and are not getting proper response from service people. This is making us move away from Samsung products for now and for ever.
0120-30308282 is the telephone number we have been talking to and getting highly unsatisfactory responses. This is not acceptable. Need we write more?
Can somebody from Samsung tell us how to escalate the issues on Samsung site?

Regarding mobile Service Complain

I give service request as on date 23 June 2012 to your service center Ranchi. for set hang & some time touchpad not work , request no:- 4133616966 with bill copy whom I got at the time of purchase bill date 12.08.2012 . but I got a call from service center you purchase the product 12.06.2012 that is out of warranty. But I told him I purchase 12.08.2012 I submit the bill & you can confirm retailer regarding bill but he told me our Samsung data available date of purchase is 12.06.2012 I don’t know how this happen I purchase 12.08.2012 & your system data is 12.06.2012 you can confirm retailer regarding this we submit the bill to your service center Ranchi.

But service center personal told me you can pick your phone anytime during working hours we can not service this phone with warranty . what should I do please help .

Please help.

invalid jar or network error

my set is samsung c3303 when i am downloading anything it say that invalid jar or network error

for phone lock

my samsung set is GT-E1081T.this set is locked,so tell me it's password

call barring password for E2652

SIR/ MADAM

I own a Samsung phone.

Details are as follows
Samsung Mobile
Model: GT-E2652
SSN: E2652GSMN
FCCID: A3LGTE2652
S/N: RW8B956977Y
IMEI No: 354619/ 04/ 039124/ 2
IMEI No: 354620/ 04/ 039124/ 4

I am facing a problem of restricted access on my mobile using SIM cards that work on other phones, but not on my hand set. I purchased the handset from Mumbai, but currently using it in Europe.
After checking all my settings, found call barring settings on, but cannot change as I dont have the password.
Kindly email me the call barring password for all the call barring settings for the above model.
If there is a way I can reset the password, please do let me know.
Thanking you,
Niranjan Bariya

Loss of mobile and request to lock it.

Sir,
I was having samsung mobile which i lost at Dhanbad Railway Station while boarding on the train, the sim was bsnl post paid service. the date of missing was 02/06/2012, at 8 pm. Instantly i reqested for blocking my sim to the service provider BSNL.The phone no of the set used was 8986871503. Now i got the same no from the BSNL which is active now.
Now my request is that at least this mobile may please be locked,and if you can trace it please inform me .I will be very greatful to you.
Thank you.
The details of the mobile set is given below:

Model No-Samsung S8530.
IMEI NO- 355082046765128.
Battry No-EB504465YU
Charger No-SCZZC06HS/7-E.

sir sir i am very sorry to

sir
sir i am very sorry to say that your serviceing is very poor at k.navinprasanna (pondicherry service centre).they are not giving properly serviceing to people.i am also suffering. i want givan my mobile battary from 03.02.12. but till date they didn't.what are they doing? for one mobile battary purches if you take four month then what will happen you people thing?so lastly i say that your serviceing is very very poor.

thanx
navinprasanna.k

samsung led tv is not working in 6 mounth...

To\Samsung

i have complaint about my new samsung led tv 40". is not working

1. 2 to 3 time your technition came to home for t v repair . they told that it is not repairable so . we will get replacement for that tv. still 22 days pass away but we have not get replacement till date. today date 15/6/2012 again i have complaint in customer care they gave me new complaint no ie. 8437093659....

please look in to this matter soon possible by your side.
Regards
Shailesh....

samsung galaxy note promo offer not recieved

I had purchased the samsung galaxy note gtn7000 from the mobilestore near khar telephone on 12 may ....I had applied for the free senheiser headphones on 15 may ...i was supposed to recieve free senheiser headphones within 2 weeks ...

But I have not recieved the free senheiser headphone .......

no reply from SAMSUNG COMPANY OR SUPPORT

Lost of Mobile

Sir/Madam,
I am Ramesh Sapra from Vapi. i lost my mobile while I am coming from vapi railway Station at 05: 50 PM(Date 11/06/2012) . my mobile number is 9687625809(Vodafone postpaid ).. . I kindly request to trace my handset IMEI and help me to get my mobile back. i have lost very important numbers and important documents which had been saved. I am facing many problems without that mobile.pls help me to get my mobile back i will be grateful to u forever.

My Email rgsapra_1237 [at] yahoo [dot] com
My number is 9687625809
My alternate number is 9275185740
Handset IMEI– 353045046164164
Handset Model– Samsung C3200
BATT.S.NO. AA1ZB01OS/4-B
CHAR.S.NO . SC1Z913CS/5-E
CODE NO RD9ZB58938A
Purchase date–10/02/2011
lost date–11/06/2012
Yours faithfully

Ramesh Sapra

Complaint

Sir,
I bought a 1.5 ton Samsung split AC from your dealer at Guwahati, Assam
on 02/06/2012 and the very next day your company!s technician came to my house to install the same but they left the job half done and till today they did not turn up to complete instillation. Although I made repeated calls to them they never receive my calls. I am really surprised by Samsung!s customer service. I think I did a grave mistake by purchasing a Samsung product.

Picture not clear for 32" LCD TV

Complaint forwarded on 20/5/12.yet to be attended

My phone is looked.

bad

same problem with my mobile

same problem with my mobile also

Not working our refrigrater

Our refrigerator has not been proper working since 15th march. I called up at Samsung authorized service centre and registered a complaint two time for my refrigerator The engineer came two time in my home. Complaint was not resolved till date the repairs will be costly and the problems will continue. This hot summers our food materials are also waste due to refrigerator are not in working condition. And the refrigerator is doing the same thing not staying cold, this time the ice maker is not working.
I thought, I must take this up higher ups in the company before I approach a consumer court for service and product deficiency. I hope you will be able to resolve this issue asap.
Kindly help in resolving the problem at the earliest.

Best Regard’
Kishor Bisht
9911334311
B-221, sec -52, Noida

motherboard

hii
i want to know the price of samsung omnia i900 motherboard???????please tell me whats the price of that....

complaint

I bought my phone galaxy R in feb 2012 from delhi, india. Now it shuts down automatically very often and doesn't start on pressing power button. I have uninstalled all apps and have reseted/formated once but of no use. Any solution?