Reserve Bank Of India Customer Care Numbers 22610301

Organization: 
Toll free Number(s): 
  • 22610301

How To Exchange 500 & 1000 Notes

Chief General Manager- Customer Service Department

Shri.R.L.Das
Chief General Manager in- Charge
Human Resources Management Department
Reserve Bank of India, Central Office
Central Office Building (20th Floor)
Shahid Bhagat Singh Marg, Fort
Mumbai-400001
Telephone 22610301

List of Consumer Education and Protection Cell (CEP Cell) Contacts :

S.N Office TelephoneNo. Email Fax No.
1 Agartala 0381-2381051 cepcagartala [at] rbi [dot] org [dot] in 0381-2381081
2. Ahmedabad 079-27540955 cepcahmedabad [at] rbi [dot] org [dot] in  
3 Bengaluru 080-22277620 cepcbengaluru [at] rbi [dot] org [dot] in  
4 Belapur 022-27576716 cepcbelapur [at] rbi [dot] org [dot] in 022-27570015
5 Bhopal 0755-2551592 cepcbhopal [at] rbi [dot] org [dot] in 0755-2555025
6 Bhubaneswar 0674-2390074 cepcbhubaneswar [at] rbi [dot] org [dot] in 0674-2394639
7 Chandigarh 0172-2780180 cepcchandigarh [at] rbi [dot] org [dot] in 0172-2713935
8 Chennai   cepcchennai [at] rbi [dot] org [dot] in  
9 Dehradun 0135-2742493 cepcdehradun [at] rbi [dot] org [dot] in  
10 Gangtok 03592-281117 cepcgangtok [at] rbi [dot] org [dot] in 03592-281113
11 Guwahati 0361-2636559 cepcguwahati [at] rbi [dot] org [dot] in 0361-2517441
12 Hyderabad 040-23232016 cepchyderabad [at] rbi [dot] org [dot] in 040-23232015
13 Jaipur   cepcjaipur [at] rbi [dot] org [dot] in  
14 Jammu 0191-2474882 cepcjammu [at] rbi [dot] org [dot] in 0191-2470576
15 Kanpur 0512-2332938 cepckanpur [at] rbi [dot] org [dot] in 0512-2333524
16 Kochi 0484-2400076 cepckochi [at] rbi [dot] org [dot] in 0484-2402715
17 Kolkata   cepckolkata [at] rbi [dot] org [dot] in  
18 Lucknow   cepclucknow [at] rbi [dot] org [dot] in  
19 Mumbai 022-22705724 cepcmumbai [at] rbi [dot] org [dot] in 022-22705724
20 Nagpur 0712-2806326 cepcnagpur [at] rbi [dot] org [dot] in 0712-2536828
21 New Delhi   cepcnewdelhi [at] rbi [dot] org [dot] in  
22 Panaji 0832-2904631, Ext. 209,213,220 cepcpanaji [at] rbi [dot] org [dot] in 0832-2970056
23 Patna 0612-2320815 cepcpatna [at] rbi [dot] org [dot] in 0612-2322643
24 Raipur 0771-2242352 cepcraipur [at] rbi [dot] org [dot] in 0771-2242323
25 Ranchi 0651-2210512 cepcranchi [at] rbi [dot] org [dot] in 0651-2210515
26 Shillong 0364-2501835, 2501837, 2501838, 2501839 cepcshillong [at] rbi [dot] org [dot] in 0364-2501836
27 Shimla 0177-2629482 cepcshimla [at] rbi [dot] org [dot] in 0177-2629728
28 Thiru'puram 0471-2337188 cepcthiro [at] rbi [dot] org [dot] in 0471-2329054

List of Regional Offices Address & Contact Numbers:

Location Address Code Telephone Office Timings Email Fax No.
AHMEDABAD Regional Director for Gujarat
Reserve Bank of India,
Main Building
Near Gandhi Bridge, Post Bag No.1, Ashram Road
Ahmedabad -380 014.
 079 27543057
27542057
27541924
27540043
Monday to Friday : 10-45 a.m. to 5.45 p.m.
Saturday : 10-45 a.m. to 2-15 p.m.
rdahmedabad [at] rbi [dot] org [dot] in  27541993
AHMEDABAD (DBOD,RPCD,DEAP,UBD,DBS,DNBS & NCC) Reserve Bank of India,
La-Gajjar Chambers,
Ashram Road,
Ahmedabad-380 009. Office
079 26584039
26583650
26587325
26586019
26587614
rdahmedabad [at] rbi [dot] org [dot] in 26580387
BANGALORE

Regional Director for Karnataka
Reserve Bank of India,
10/3/8, Nrupathunga Road,
Post Bag No.5467,
Bangalore-560 001.

080 2275020 (15 lines)
Monday to Friday : 10-00 a.m. to 5.30 p.m.
Saturday : 10-00 a.m. to 1-45 p.m.
rdbangalore [at] rbi [dot] org [dot] in 2210185
BHOPAL Regional Director for Madhya Pradesh
Reserve Bank of India,
Hoshangabad Road, P.B. No.32,
Bhopal-462 011
 0755 2550233 Monday to Friday : 10-00 a.m. to 5.45 p.m.
Saturday : 10-00 a.m. to 1-00 p.m.
(e-mail : rdbhopal [at] rbi [dot] org [dot] in)  2552283
BHUBANESWAR Regional Director for Orissa
Reserve Bank of India,
Pandit Jawaharlal Nehru Marg,
Post Bag No.16,
Bhubaneswar-751 001.

0674 2401070 Monday to Friday : 9-50 a.m. to 5.05 p.m.
Saturday : 9-50 a.m. to 1-20 p.m.
rdbhubaneswar [at] rbi [dot] org [dot] in 2405911
BYCULLA Deputy General Manager
Reserve Bank of India,
Post Box No.4528,
Bombay Central Post Office,
Opp: Bombay Central Rly.Stn.,
Mumbai-400 008.

022 23084121 Monday to Friday :10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
  23099122
KOLKATA Regional Director for West Bengal and Sikkim,
Reserve Bank of India,
15, Netaji Subhas Road,
P.B. No.552,
Kolkata-700 001.
033 22208331
22204321
22463673 (NCC)
Office Timings :
Monday to Friday : 9-35 a.m. to 5.05 p.m.
Saturday : 9-35 a.m. to 1-20 p.m.
(e-mail : rbicalcutta [at] rbi [dot] org [dot] in) 22209589
22210218-220
CHANDIGARH Regional Director
for Haryana, Himachal Pradesh and Punjab
Reserve Bank of India,
Central Vista, New Office Bldg.,
Opp. Telephone Bhawan, Sector 17,
Chandigarh-160017.
0172 2702271
2702279
2702457
2702338
2702339
2704035
2703089
Office Timings :
Monday to Friday : 9-45 a.m. to 4.45 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
(e-mail: rdchandigarh [at] rbi [dot] org [dot] in) 2703181
CHENNAI Regional Director for Tamil Nadu
Reserve Bank of India,
Fort Glacis, Rajaji Salai,
P.B. No.40,
Chennai-600 001.
044 25360211 Office Timings :
Monday to Friday : 9-45 a.m. to 4.45 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
rdchennai [at] rbi [dot] org [dot] in 25365220
GUWAHATI Regional Director for North Eastern States
Reserve Bank of India,
Station Road, Panbazar, P.B.No.120,
Guwahati - 781 001.
0361 2541860/61
2512802/03
Office Timings :
Monday to Friday :10-00 a.m. to 5.00 p.m.
Saturday : 10-00 a.m. to 1-30 p.m.
rdguwahati [at] rbi [dot] org [dot] in 2540033
HYDERABAD Regional Director for Andhra Pradesh
Reserve Bank of India,
6-1-56 Secretariat Road,
Saifabad, P.B.No.1,
Hyderabad-500 004 (A.P)
040 23237978-980
23237087
23237982-987
Office Timings :
Monday to Friday :10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
rdhyderabad [at] rbi [dot] org [dot] in 23230533(RD)
23243620(DAD)
JAIPUR Regional Director for Rajasthan
Reserve Bank of India,
Rambagh Circle,
Tonk Road, P.B. No.12,
Jaipur-302 004.

0141 2560662/64/65
2562873
2564661
25645912563666/67
Office Timings :
Monday to Friday : 9-45 a.m. to 4.45 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
rdjaipur [at] rbi [dot] org [dot] in 2563016 (RD)
2573277
JAMMU Regional Director for Jammu and Kashmir
Reserve Bank of India,
Rail Head Complex,
Jammu (Tawi) - 180 012.
0191 2447886
2470646
Office Timings :
Monday to Friday : 10-00 a.m. to 5.00 p.m.
Saturday :10-00 a.m. to 1-30 p.m.
rdjammu [at] rbi [dot] org [dot] in 2470576
2473116
KANPUR Regional Director for Uttar Pradesh
Reserve Bank of India,
Mahatma Gandhi Marg,
Kanpur-208001.
0512 2303831
2303833
2303837

Office Timings :
Monday to Friday : 9-45 a.m. to 5.00 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
rdkanpur [at] rbi [dot] org [dot] in 2306105

KOCHI General Manager-in-Charge,
Reserve Bank of India,
Exchange Control Department,
Ernakulam North, Post Box No.3065,
Kochi - 682 018.

0484 2402911
2401153
2401148
2400220
2403808
2401303  
Office Timings :
Monday to Friday :10-00 a.m. to 5.00 p.m.
Saturday : 10-00 a.m. to 1-30 p.m.
  2402715
LUCKNOW General Manager-in-Charge,
Reserve Bank of India,
Sahakari Kisan Bhawan,
2, Mahatma Gandhi Road,
P.B.No.24,
Lucknow-226 001.
0522 2221817
2221784
Office Timings :
Monday to Friday : 9-45 a.m. to 5.00 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
  2220890
2210881
MUMBAI Regional Director for Maharashtra and Goa
Reserve Bank of India,
Main Building, P.O.Box 901,
Shahid Bhagat Singh Road,
Mumbai-400 001.
022 22660500 Office Timings :
Monday to Friday : 10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
rdmumbai [at] rbi [dot] org [dot] in 22660817
22704043
Chief General Manager
Deposit Insurance & Credit Guarantee Corporation,
Head Office (Main)
Marshall Building Annexe, Third Floor,
Shoorji Vallabhadas Marg,
Ballard Estate,
Mumbai-400 001.
022 22618361 Office Timings :
Monday to Friday : 10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
dicgc [at] bom [dot] 5 [dot] vsnl [dot] net [dot] in 22613995
NAGPUR Regional Director for Maharashtra
Reserve Bank of India,
Main Office Building,
Dr. Raghavendra Road,
Civil Lines, P.B.No.15,
Nagpur-440 001.

0712 2532351-53,
2532356
2522355
2544352 (ID)
2536828
2532365,2527031, 2547620,25344351
Office Timings :
Monday to Friday : 10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
rdnagpur [at] rbi [dot] org [dot] in 2536756 (RD)
2550392 (RD)
Addl. Office Bldg.
Reserve Bank of India,
Near High Court,
Post Box No.118,
Nagpur-440 001.

0712 2521409
2521442
2532321
2532357
2529235
2520875
2548370
Office Timings :
Monday to Friday : 10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
casrbi [at] nagpur [dot] dot [dot] net [dot] in


NEW DELHI Regional Director for Delhi
Reserve Bank of India,
6, Sansad Marg,P.B.No.696,
New Delhi -110 001.
011 23710538-42



Office Timings :
Monday to Friday : 9-45 a.m. to 4.45 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
rdnewdelhi [at] rbi [dot] org [dot] in 23711250
PANAJI General Manager(OIC)
Foreign Exchange Department
Gera Imperium II, 7th floor
20 EDC Complex,
Patto Plaza, Panaji 403 001
0832 Tel:EPBX No: Office Timings :
Monday to Friday : 10-00 a.m. to 5.45 p.m.
dgmpanaji [at] rbi [dot] org [dot] in 2970056
PATNA Regional Director for Bihar
Reserve Bank of India,
South of Gandhi Maidan,
Post Bag No.162,
Patna-800 001.

0612 2685851
2685663
2685513
2685569
2685958
2685612
Office Timings :
Monday to Friday : 10-15 a.m. to 5.30 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
rdpatna [at] rbi [dot] org [dot] in 2685407
2685578
2685064
Ranchi General Manager(Officer-in-Charge)
Reserve Bank of India,
4th Floor, RRDA Building,
Katchehri Road, Ranchi
Jharkhand - 834001.
0651 2223375
2223376
2210509
2210512
2210513
2210517
2210518
Office Timings :
Monday to Friday : 10:00 a.m. to 5.45 p.m.
gmoicranchi [at] rbi [dot] org [dot] in 2210515/2210511
SRINAGAR Assistant General Manager
Exchange Control Department,
Kohli House, Opposite Iqbal Park,
Airport Road,
Srinagar-190 009.
0194 2481081

Office Timings :
Monday to Friday : 10-00 a.m. to 5.00 p.m.
Saturday : 10-00 a.m. to 1-30 p.m.
  2478133
THIRUVANANTHAPURAM Regional Director for Kerala
Reserve Bank of India,
Bakery Junction, P.B No.6507,
Thiruvananthapuram-695 033.
0471 2329676
2329723
2329813
2329596
2329447

Office Timings :
Monday to Friday : 10-00 a.m. to 5.00 p.m.
Saturday : 10-00 a.m. to 1-30 p.m.
rdthiruvananthapuram [at] rbi [dot] org [dot] in 2330843
2320957
2329304
2332195
CHENNAI BRANCH Chief General Manager,
Reserve Bank of India,
Kuralagam Building,
3rd Floor, Esplande,
P.B. No.5021,
Chennai - 600 108.
044 25340239 Office Timings :
Monday to Friday : 9-45 a.m. to 5.00 p.m.
Saturday : 9-45 a.m. to 1-15 p.m.
   
KOLKATA BRANCH Deputy General Manager,
Reserve bank of India,
8, Council House Street,
Kolkata-700 001.
033 22486019 Office Timings :
Monday to Friday : 9-50 a.m. to 5.05 p.m.
Saturday : 9-50 a.m. to 1-20 p.m.
   
NAGPUR BRANCH Chief General Manager,
RBI Additional Office Building,
Post Box No.118,
Nagpur-440 001.
0712 2532321
2521409
2529235
Office Timings :
Monday to Friday : 10-15 a.m. to 5.30 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
  2532357
2521442
NEW DELHI BRANCH Deputy General Manager,
Reserve Bank of India,
6, Sansad Marg,
RBI Building, P.B. No.123,
New Delhi-110 001.
011 3710538



Office Timings :
Monday to Friday : 10-15 a.m. to 5.30 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
  3711250

BELAPUR OFFICE General Manager
Reserve Bank of India
Sector 10, Plot No.3
3rd Floor, CBD Belapur
Navi Mumbai - 400 614.
022 27578012
27578013
Office Timings :
Monday to Friday : 10-15 a.m. to 5.15 p.m.
Saturday : 10-15 a.m. to 1-45 p.m.
(e-mail : gmbelapur [at] rbi [dot] org [dot] in) 2757 0015

List of Customer Facilitation Centres – NEFT

SL NO. BANK PHONE/FAX
1 ABHYUDAYA COOP BANK Tel: 022-25260172
Fax: 022-25260179
2 ABU DHABI COMMERCIAL BANK Tel: 022-39534101 /103/107/125 /126 and 66364324
Fax: 022-39534106
3 THE AKOLA DISTRICT CENTRAL COOPERATIVE BANK Ltd. Tel: 0724-2425604
Fax: 0724-2414372
4 ALLAHABAD BANK Tel:022-22679600, 022-22679854
Fax: 022-2267 9859
5 ALMORA URBAN CO-OPERATIVE BANK LTD. Tel: 05962 231947,230743
Fax: 05962 237703
6 ANDHRA PRAGATI GRAMEEN BANK Tel: 08562 222018
Fax: 08562 244169, 222017
7 ANDHRA BANK Tel: 022-22610228, 22618335
Fax: 022-22610106
8 APNA SAHAKARI BANK LTD Tel: 24103313
Fax: 24101788
9 AUSTRALIA AND NEW ZEALAND BANKING GROUP LIMITED. Tel: 022-33620073
Fax: 022-33621994
10 AXIS BANK Tel: 022 - 24253491 /24253492/24253493
Fax: 022 - 24254400
11 B N PARIBAS BANK Tel: 022- 61964645 / 61964646 / 61964640 / 61964642
Fax: 022-61964670
12 BANK INTERNASIONAL INDONESIA Tel : 022- 67303422 / 67303423 Fax no.+91-22-67303444
13 BANK OF AMERICA Tel: 044 4290 4526/4711/4527/4525
Fax:044 43528911
14 BANK OF BAHREIN & KUWAIT Tel:022-22880038/22823698/99
EPBX – 22823698 / 99 Extn: 246/238
Fax: 022-22841416
15 BANK OF BARODA Tel: 022 - 66981559 / 66981560
Fax: 022-66981591
16 BANK OF CEYLON Tel: 044 39519907/044 39519902/044 28190972
Fax: 044 39519900 /044 2819075
17 BANK OF INDIA Tel: 022-22820749
Fax: 022-22830489
18 BANK OF MAHARASHTRA Tel: 022 22780324 / 022 22780325
Fax: 022 22780330
19 BANK OF TOKYO-MITSUBISHI Tel: 011-43641453/ 011-43641453
Fax: NIL
20 BARCLAYS BANK Tel: 022-61754618 / 61754619 / 61754620 / 61754670/ 67416160 / 61276238 / 61276245
Fax: 022-61276240
21 BASSEIN CATHOLIC CO-OP BANK Tel: 0250-2322449 / 2324449 / 2321955
ARCELLA CARVALHO/SWEJAL DSILVA - 0250-2324941 /
BRIJDINA R. COUTINHO- 0250-2322449 / 2324449 / 232053
VINODCHANDRA B VYAS- 0250-2321955 /
Fax: 0250 – 2322511
22 BHARATIYA MAHILA BANK LIMITED Tel: 022-61906908 / 61906904
Fax: NIL
23 CANARA BANK Tel: 022-22690581/22691157/22690465
Fax: 022-22690675
24 CAPITAL LOCAL AREA BANK LTD. Tel: 0181-5050759,5050727,5050775
Fax: 0181-5053333
25 CATHOLIC SYRIAN BANK Tel: 0484-6460171,6460159,6460167
Fax: 0484-2362747
26 CENTRAL BANK OF INDIA Tel: 022-22637966
Fax: 022-22626861
27 CHINATRUST COMMERCIAL BANK Tel: 011 43688888 , 233560001
Fax: 43688873 and 23731815
28 CITI BANK Tel: 022-40005706/022-40005922/022-40015618
Fax: NIL
29 CITIZEN CREDIT COOP BANK Tel: 22658969 / 22658970
Fax: 22671632
30 CITY UNION BANK Tel: 044-28297905
Fax: 044-28297100
31 COMMONWEALTH BANK OF AUSTRALIA Tel: +91 22 61390100
Fax: +91 22 61390200
32 CORPORATION BANK Tel: 080-26941565
Fax: 080-26941515
33 CREDIT AGRICOLE CORP N INVSMNT BANK Tel: 022 67371030 /02267371031
Fax: 02266351813
34 CREDIT SUISSE AG  Tel: +91 22 6777 3417 / 6777 3658
Fax: +91 22 6777 3545
35 DENA BANK Tel: 022- 26545426 /26545440
Fax: 022- 26545474
36 DEUTSCHE BANK Tel:
Naren Vaidee :- 022-71803683
Sanket Raval :- 022-71803224
Dnyanesh Chamankar :- 022-71806305
Anita Coutinho:- 022-71806265
Fax: 022-66706905,022-66706906,022-71806911
37 DEVELOPMENT BANK OF SINGAPORE Tel: 66131299 / 67528364 / 66388883
Fax: 66388897
38 DEVELOPMENT CREDIT BANK Tel: 022-66187225/7228/7244
022-66187283/66187021
022-66187243/66187246
Fax: 022-66848222/022-66848222/022-66848222/022-66848222
39 DHANALAXMI BANK Tel: 0487 6454226 , 0487 6454227
Fax: Nil
40 DICGC Tel: 23062680, 23084121
Fax: 23018165, 23015662
41 DOHA BANK QSC Tel: 22-33941117/1133/1108/1102
Fax: 22-22875290
42 DOMBIVLI NAGARI SAHAKARI BANK LTD Tel: 0251-2875000-9, 0251-2875077/78/79
Fax: 0251-2875085
43 EXPORT IMPORT BANK OF INDIA Tel: 022-22172669 ,022-22172647 022-22172438, 022-22172444
Fax: Nil
44 FIRSTRAND BANK Tel: 022-66258682/8685/8685
Fax: 022-66258676
45 GOPINATH PATIL PARSIK JANATA SAHAKARI BANK LTD Tel: 022-25456500, Extn. 6529, 6509
Fax: 022-25456580, 25456565
46 GURGAON GRAMIN BANL LTD. Tel: 0124-2576507
Fax: 0124-2576505
47 HDFC BANK LTD. Tel: 022-30752044/ 022-30752053 /022- 30751922 / 022-30751947
Fax: 022-25799814
48 HONG KONG & SHANGHAI BANK Tel: 022-67115833/66834905/67115814
Fax: 022-66536004
49 HSBC BANK OMAN SAOG Tel: 66324848 (Ext. 116/171/157)
Fax: 22875626
50 ICICI BANK LTD. Tel: 022-28307777 & 040-23128000
Fax: 022-66466000
51 IDBI BANK Tel : 022-1790/67401795/1796/1797
Fax: 022-67401751
52 INDIAN BANK Tel: 044 - 2813 4163/ 2813 4135
Fax: 044 - 2813 4177
53 INDIAN OVERSEAS BANK Tel: 044-28584896, 28889397
Fax: 044-28523372
54 INDUS-IND BANK Tel: 022-42271639, 40, 41, & 42
Fax: 022 - 66412318
55 INDUSTRIAL AND COMMERCIAL BANK OF CHINA LIMITED Tel: 022-33155931 ; 022- 33155926
Fax: 022-33155934
56 ING VYSYA BANK Tel: 080 - 25005257 / 58 / 59 / 60
Fax: 080 - 25005258
57 JALGAON JANATA SAHAKARI Tel: 0257-2235534/0257-2234794
Fax: 0257-2232175
58 JALGAON PEOPLE'S COOPERATIVE BANK LTD Tel: 0257-2227711-16
Fax: Nil
59 JANATA SAHAKARI BANK LTD (PUNE) Tel: 020-24481789
Fax: 020-24453940
60 JANKALYAN SAHAKARI BANK Tel: 25222582/ 25246804
Reshma Gurav 25264123
Ravindra Bhusare 25264123
Brijesh Naik 25264122
Chandraksha Devadiga 25264122
Sagar Gala 25264151
Prakash Bhor 25264111
Fax: 25230266
61 JANASEVA SAHAKARI BANK (BORIVLI) LTD Tel : 022- 28914747, 28914747, 28333522
Fax: 022-28998842
62 JANSEVA SHAHKARI BANK LTD. PUNE Tel: 020 2440097
Fax: 020 2440096
63 JP MORGAN CHASE BANK Tel: 022-61573837/3842/3653/3432
Fax: 022-66466204/66466542/61574027/61254602/61254673
64 KALLAPPANNA AWADE ICH JANATA SAHAKARI BANK Tel: 0230 2427263
Fax: 0230 2432926
65 KAPOL COOPERATIVE BANK Tel: 26125904/6/7
Fax: 26125912
66 KARNATAKA BANK Tel: 022 - 22823031/32
Fax: 022 - 22876265
67 KARNATAKA VIKAS GRAMEEN BANK Tel: 0836 – 2442204
Fax: 0836 2796843
68 KARUR VYSYA BANK Tel: 022- 22654261 / 22654260
044-22543906
Fax: 022-22612761
69 KERALA GRAMIN BANK Tel: 0497-2704810
70 KOTAK MAHINDRA BANK Tel:(022) 66056612/66056611/66056608/66056564/66056565
Fax: (022) 66466548
71 KURMANCHAL NAGAR SAHKARI BANK LTD Tel: 05942-263574
Fax: Nil
72 MAHANAGAR COOP BANK Tel: 022- 24710952 / 24710962 / 24710821
Fax: 022 - 24710982 / 2470 3319
73 MASHREQ BANK Tel: 022-66327200, 66327300, 66327301
Fax: 022-66301554
74 MIZUHO CORPORATE BANK LTD Tel: 022-22886638/9,22828760-65
Fax: 022-22886640/22828774
75 MAHARASHTRA STATE COOPERATIVE BANK LTD Tel: 022 22800653, 22800654, 22822216
Fax: 022 22042484, 022 22821211
76 MUMBAI DISTRICT CENTRAL C0-OP BANK Tel: 022 -22617160 / 22617150
Fax: 022 -22696647 / 22617151
77 NAGPUR NAGRIK (NNSB LTD*) Tel: 0712-2764313 ,2761386
Fax: 0712-2735748
78 NAGAR URBAN COOPERATIVE BANK LTD Tel: 0241-2346941 2343642
Fax: Nil
79 NATIONAL AUSTRALIA BANK Tel - 022 61988238 , 022 61988249
Fax: Nil
80 NEW INDIA CO-OPERATIVE BANK Tel: 022 6626 4306/6626 4310
Fax: 022 6626 4302
81 NKGSB BANK Tel: 022-67545022
Fax: 022-23811676
82 NUTAN NAGARIK SAHAKARI BANK Tel: 079-26445229
Fax: 079-26564715
83 ORIENTAL BANK OF COMMERCE Tel: 022-43023210/43023235
Fax: 022-22673262
84 PRAGATHI KRISHNA GRAMIN BANK Tel: 08194 – 234315
Fax: 08194 - 234225
85 PRATHAMA BANK Tel: 0591-2455179/178/180
Fax: 0591-2455175
86 PRIME CO OPERATIVE BANK LTD Tel: 0261-2463500\600\800
Fax: 0261-2463500\600\800
87 PUNJAB AND MAHARASHTRA BANK COOP LTD Tel: 022-67804145, 022-67804123
Fax: 022-61284321.
88 PUNJAB AND SIND BANK Tel: 022-22059421, 022-22059407
Fax: 022-22065732
89 PUNJAB NATIONAL BANK Tel: 022 22627511
Fax: 022 22610781
90 RABOBANK INTERNATIONAL (CCRB) Tel: 22097890/22097900/22097881/2209788
Fax: 22015591/22015591/22015591/22015591
91 RAJGURUNAGAR SAHAKARI BANK LTD Tel : 02135- 222085,222118
92 RAJKOT NAGARIK SAHAKARI BANK LTD Tel: 0281 – 2233916/17/18 Ext. No.260/206
0281 – 2222054
Fax: 0281 – 2238524
93 RESERVE BANK OF INDIA Tel:
022-22021544
022-22882197
Fax: 022-22817327
SFMS help for technical support related to NEFT
022-27595536 /022-27595537
94 SBER BANK Tel: 011-40048888, 40048886, 40048887
Fax: 011-40048899
95 SHINHAN BANK Tel:(022) 61992000
Fax: Nil
96 SHRI CHHATRAPATI RAJARSHI SHAHU URBAN CO-OP. BANK LTD. Tel - 2442-229772, 2442-228961
Fax: Nil
97 SOCIETE GENERALE Tel: +91 - 22 – 66309500
Fax: +91 - 22 - 66309696
98 SOLAPUR JANATA SAHAKARI BANK LIMITED Tel - 0217 2741100
Fax: 0217 2741100
99 SOUTH INDIAN BANK Tel: 022-22611209
Fax: 022-22614749
100 STANDARD CHARTERED BANK Tel: 044-3044 9315/ 3044 9227 / 3044 9075
Fax: 044-30449150
101 STATE BANK OF BIKANER AND JAIPUR Tel: 022-32228215, 27561477, 27561478
Fax: 022-27561479
102 STATE BANK OF HYDERABAD Tel: 022 27566211/209/208
Fax: 022 27566212
103 STATE BANK OF INDIA Tel: 022 – 27561665/27573270/27573506/27560743
Fax: 022 - 27561664
104 STATE BANK OF MAURITIUS Tel: 022-43028888/801/802
Fax: 022-22842966
105 STATE BANK OF MYSORE Tel: 022-27560664,022-27560665
Fax: 022-27560666
106 STATE BANK OF PATIALA Tel: 022-27561303/4
Fax: 022-27561305
107 STATE BANK OF TRAVANCORE Tel: 022-27564755/54/53/52
Fax: 022-27564742
108 SUMITOMO MITSUI BANKING CORPORATION Tel - +91-11-47689111 Fax - +91-11-47689222
109 SYNDICATE BANK Tel: 022 22653157 / 022 22653158
Fax: 022 22653156
110 TAMILNADU MERCANTILE BANK Tel: 044-28131092/28131091
Fax: 044-28131015
111 THANE BHARAT SAHAKARI BANK LTD Tel: 022-25404747/50/51
Fax: 022-25372909
112 THE AKOLA JANATA COMMERCIAL CO-OPERATIVE BANK LTD Tel: 0724-2430012/ 2430241/2430639

Fax: 0724 - 2430814, 2440041
113 THE ANDHRA PRADESH STATE COOP BANK LTD Tel: Ch. Samba Siva Rao(DGM) Treasury
Head Office, Hyderabad - 040-27687417

T.D.Ratnachari (AGM) RTGS & NEFT Sections Head Office Hyderabad 040-24685568

G.S.Satyanarayana (Manager)Head Office;
Hyderabad - 040-24685568

V .Bhaskar Rao (Manager) Head Office
Hyderabad - 040-24685579

K.R.K Sharma (Manager) Head Office
Hyderabad- 040-24685568

Fax: 040-23443825
114 THE A.P. MAHESH CO-OP URBAN BANK LTD. Tel: 23432711/23432712
Fax: 23432713/23432714
115 THE AHMEDABAD MERC COOP BANK Tel: 079-26426582-84-88
Fax: 079-26564863
116 THE BANK OF NOVA SCOTIA Tel: 022 6636 4200
Fax: 022 2287 3125
117 THE BHARAT COOPERATIVE BANK Tel: 2261890106/ 107
Fax: 2261890295
118 THE COSMOS CO-OP. BANK Tel: 022-2447 6043 / 44
022-2447 4278
Fax: 022-2447 4275
119 THE DELHI STATE COOPERATIVE BANK LTD Tel. No. 011-23272447, 011-23281875, 23272447
Fax: Nil
120 THE FEDERAL BANK Tel: 0484-6461887
0484-2634615
0484-2634644
Fax: 0484-2609705
121 THE GADCHIROLI DISTRICT CENTRAL COOPERATIVE BANK LTD Tel: 07132-232965,233438,233570
Fax: 07132-232444
122 THE GREATER BOMBAY CO-OP. BANK LTD Tel: 022 61285927/61285900
Fax: 022-22618530
123 THE GUJARAT STATE CO-OPERATIVE BANK LTD Tel: 079-27459013, 27459916, 27459033
Fax: 079-27459904
124 THE HASTI COOPERATIVE BANK LIMITED Tel: 02566-245616, 247306, 244106, 244306, 247306, 247307
125 THE JAMMU & KASHMIR BANK Tel: +91-8803001937 /+91-194-2481930-35
Fax: Nil
126 THE KALUPUR COMM COOP BANK Tel: 079-27582020 to 27582026
Fax: 079-27544450, 079-27582033
127 THE KALYAN JANATA SAHAKARI BANK Tel: 0251-2219009 / 0251-2219030 / 0251-2219024
Fax: 0251-2219025/ 0251-2211624
128 THE KANGRA COOPERATIVE BANK LTD Tel: 011-23582056
Fax: 011-23582056
129 THE KANGRA CENTRAL COOPERATIVE BANK LIMITED Tel: 01976260021
Fax:01976260441
130 THE KARAD URBAN COOP BANK LTD Tel: 022-24171471
Fax: 022-24171471
131 THE KARNATAKA STATE COOP APEX BANK Tel: 08022976614
Fax: 08026672325
132 THE LAKSHMI VILAS BANK Tel: 22043398
Fax: Nil
133 THE MEHSANA URBAN COOPERATIVE BANK LTD Tel: 02762-240761
Fax: 02762-245206
134 THE MUNICIPAL CO OPERATIVE BANK LTD MUMBAI Tel: 22616911/12
Fax: 22610192
135 THE NAINITAL BANK LTD Tel: 011-23583041/23583040
Fax: 011-23580322
136 THE NASIK MERCHANTS CO-OP BANK LTD. Tel: 0253-2308210 /0253-2308213
Fax: 0253-2308210
137 THE RAJASTHAN STATE COOPERATIVE BANK LTD. Tel: 0141-2744704
Fax: 0141-2744812
138 THE RATNAKAR BANK Tel: 022 6115 6300 to 99
Fax: Nil
139 THE ROYAL BANK OF SCOTLAND Tel: Sujit Goswami - + 91 22 4043 7400
Jitin Hiranandani n- +91 22 6754 8864
Kasif Shaikh- +91 22 6754 8783
Manas Pal - +91 22 6754 8797
Vibhor Sharma- +91 22 6754 8784
RTGS/NEFT Support-+91 22 6754 8784/8665/8189

Fax: Jitin Hiranandani-
022 6754 8051
Kasif Shaikh - 022 6754 8051
Manas Pal-022 6754 8051
Vibhor Sharma-022 6754 8051
140 THE SAHEBRAO DESHMUKH CO-OP. BANK LTD. Tel : Manoj D. Phansekar 022-28522514/15
Laxman M. Deshmukh- 022-28522514/15
Ankush G. Mane- Tel No. : 28520369
141 THE SARASWAT CO-OPERATIVE BANK Tel: 022-49103433, 49103435
Fax: 022-49103438.
142 THE SEVA VIKAS CO-OPERATIVE BANK LTD Tel: 020-27412289;
020-27413371
Fax: 020-27416237
143 THE SHAMRAO VITHAL COOP BANK Tel: 022-71991468, 022-71991475
Fax: 022-71991209
144 THE SUTEX COOPERATIVE BANK Tel: 02612632519 , 02612632027, 02612632028
Fax: 02612632026, 02612632519
145 THE SURAT DISTRICT CO OPERATIVE BANK LTD. Tel: 0261-2597730,2594739
Fax: 0261-2597738
146 THE SURAT PEOPLE'S CO-OP BANK Tel: (0261) 2464 621 – 624
Fax: 0261) 2464 577, 2464 592
147 THE TAMIL NADU STATE APEX COOP. BANK LTD Tel:
KIRUTHIGA R.J. 044-25358859
PURUSHOTHAMAN N 044-25358859
CHANDRASEKAR G 044-25302308
USHA S 044-25340973
MONAHARANGASAMY K 044-25340973
KAMARAJ B 044-25340973
SRINIVASAN L 044-25340973

Fax:
KIRUTHIGA R.J. 044-25340508
PURUSHOTHAMAN N 044-25340508
CHANDRASEKAR G 044-25340508
USHA S 044-25354422
MONAHARANGASAMY K 044-25354422
KAMARAJ B 044-25354422
SRINIVASAN L 044-25354422
148 THE THANE DISTRICT CENTRAL COOPERATIVE BANK Tel: 02225433510
Fax: NIL
149 THE THANE JANATA SAHAKARI BANK Tel: 022 25838527
Fax: 022 28538498
150 THE VARACHHA CO-OP. BANK LTD. Tel: 261-4008146/47
Fax: 0261-4008152
151 THE VASAI VIKAS SAHAKARI BANK LTD Tel: 0250-2323270
Fax: NIL
152 THE VISHWESHWAR SAHAKARI BANK LTD, PUNE Tel: 020-24271397/020-24261755/020-24262745
Fax: 020-24260577
153 THE WEST BENGAL STATE COOPERATIVE BANK LTD Tel: 03322481781,22488491/92
Fax: 03322481728/8488
154 THE ZOROASTRIAN COOPERATIVE BANK LIMITED
Tel: 022 – 22696050
155 TUMKUR GRAIN MERCHANTS'S COOPERATIEV BANK Ltd. Tel : 0816-4021102/03, 0816-2257636
Fax: 0816-2255905
156 UCO BANK Tel: 022-6654-7342,7343,7344 & 7359
Fax: 022-6654-7355
157 UNION BANK OF INDIA Tel: 22028828/22896587-10
Fax: 22836797
158 UNITED BANK OF INDIA Tel: 033-2248 9792
Fax: 033-2248 9391
159 UNITED OVERSEAS BANK LIMITED Tel : 022-42472814, 11, 12, 15 Fax no.- 022 26591133
160 VIJAYA BANK Tel: 080 25592451 (Direct) 080 25592451
Fax: 080 25593378
161 WESTPAC BANKING CORPORATION Tel: 022-66271049 ; 022-66271054; 022-66271050 ; 022 66 27 1061
Fax: 022-66271002
162 WOORI Tel: +91-44-33466952
Fax: +91-44-33466995
163 YES BANK For Customers :
Contact No. - 18002000.
For Banks:
022-33477374, 022- 33477228 & 0124-4619119
164 ZILA SAHAKARI BANK LTD GHAZIABAD Tel : 0120-2824884/85/86, 0120-2823955 Fax- 0120-2824891

List of CAPIOs (Nodal Officers) at different Regional Offices :

Regional Office Name Designation Address Telephone & FAX No.
Ahmedabad Shri Ajay Kumar Misra GM Reserve Bank of India
Human Resources Management Department,
4th floor,
Nr.Gandhi Bridge,
Ahmedabad 380 014
Tel. 079-27582584
Fax: 079-27541993
Bangalore Shri V R Venkatesh DGM Reserve Bank of India,
Human Resources Management Department
10/3/8 Nrupathunga Road
Bangalore 560 001
Off.080-22180340
Fax: 080-2221 0185
Belapur Shri S. K. Pable GM Reserve Bank of India
Plot No.3, Sector 10
H.H. Nirmaladevi Marg
CBD, Belapur,
Navi Mumbai 400 614
022 – 27570105
Fax: 022-27563682
Bhopal Shri Shyam Sunder Gupta DGM Reserve Bank of India,
CAPIO,
Hoshangabad Road,
Bhopal
Off.0755-2554392
Fax: 0755-2578299
Bhubaneshwar Shri V Ranga Rao GM Reserve Bank of India,
Pt. Jawharlal Nehru Marg,
Bhubaneswar - 751 001
0674-2395857
Fax: 0674-239 5911
Dehradun Smt K.S.Jyotsna DGM Reserve Bank of India,
74/1, Rajpur Road
Dehradun – 248001
0135-2742009
Chandigarh Shri Rajesh Kumar GM Reserve Bank of India
Issue Department,
Central Vista,
Sector 17,
Chandigarh-160 017
0172-2784606
FAX – 0172-2721923
Chattisgarh Shri Anand Upadhyay AGM Reserve Bank of India
Subhashish Parisar
54/949 Satya Prem Vihar,
Mahadev Ghat Road,
Sundar Nagar,
Raipur 492013
Chattisgarh
Tel. 0771 - 2242330
Fax: 0771 - 2242323
Chennai Shri S.Venkatesh DGM (Admn) Reserve Bank of India
Human Resource Development Department,
Rajaji Salai,
Chennai-600 001
044-25360823
044-25399203
Fax: 044-23565220
Guwahati Shri N R Lamare GM Reserve Bank of India,
Station Road,
Guwahati - 781 001
(0361) 2512804
Fax: 0361- 254 0033
Hyderabad Shri P.K.Raut GM (Admn) Reserve Bank of India
Human Resource Management Department,
6-1-56, Saifabad,
Hyderabad 500 004
Off. 040-23234612
Fax: 040-23232766
Jammu Shri Ramesh Chand DGM Reserve Bank of India
Dept. of Administration and Personnel
Rail Head Complex,
Jammu 180 012
0191-247 4891
Fax:0191-247 3116
Jaipur Shri Vaibhav Chaturvedi DGM Reserve Bank of India
Ram Bagh Circle,
Tank Road,
Jaipur 302 004
0141-566272
Fax: 0141- 256 3016
Kochi Shri U Chiranjeevi GM Reserve Bank of India
Ernakulam North,
Kochi -682 018
0484-2400985
Fax: 0484-2402715
Kanpur Shri R Kamalakannan GM (HRDD) Reserve Bank of India
Human Resource Management Department,
Mahatma Gandhi Road,
Kanpur 208 001
Tel: 0512 –2303191
Fax: 0512- 2306105
Kolkata Shri Suddhasattwa Ghosh GM Reserve Bank of India
15, N.S. Road,
Kolkata-700 001
Tel: 033-22624047
Fax: 033-22312994
Lucknow Shri Sudip Malik DGM Reserve Bank of India,
8-9,Vipin Khand
Gomti Nagar
Lucknow - 226 010
Tel: 0522-2304868
Fax: 0522-2393654
Mumbai Regional Office Shri Gautam Prasad Borah CGM Reserve Bank of India
Mumbai Regional Office, Main Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022-22614652 (Direct)
(PABX Extn. 3249)
022-22626144 (Fax)
Nagpur Shri V K Nayak General Manager (HRMD) Reserve Bank of India
Human Resource Management Department,
Civil lines ,
Opp Vidhan Bhawan
Nagpur 440 001
0712-2532232(O)
Fax No. 0712-2551715
New Delhi Shri Aviral Jain GM, HRMD Reserve Bank of India
HRMD,
6, Parliament Street, New Delhi-110 001
Ph – 011-23717554
Fax – 011-23325272
Patna Shri Rahul Sinha DGM, HRMD Reserve Bank of India
Human Resource Management Department,
South Gandhi Maidan,
Patna 800 001
Fax: 0612 2320901
Thiruvana-nthapuram Shri V R Praveen Kumar DGM Reserve Bank of India,
HRMD,
Bakery Junction,
PB No. 6507
Thiruvananthapuram -695033
0471-2323481
Fax: 0471-2330843
Panaji Shri Jaikish GM/OIC Reserve Bank of India
Foreign Exchange Department,
Gera Imperium II, 7th floor,
20 EDC Complex,
Patto Plaza, Panaji 403 001
Tel:EPBX No: 0832-2904631 & 32
Fax No: 0832-2970056
Raipur Shri Anand Upadhyay AGM Reserve Bank of India
Subhashish Parisar
54/949 Satya Prem Vihar
Mahadev Ghat Road, Sunder Nagar
Raipur
Chattisgarh 492 013
0771 2242330
Fax: 0771-2242353
Ranchi Shri Praveen Ranjan AGM (HRMD) Reserve Bank of India
R.R.D.A. Building
Pragati Sadan (4th Floor)
Kutchery Road
Ranchi - 834001
0651 - 2210513(O)
Fax: 0651-2210515/11
Shimla Shri Kali Dass AGM Reserve Bank of India
B-478, Sector IV,
New Shimla
Himachal Pradesh 171009
0177-2670482
Fax: 0177-2670481
Reserve Bank Staff College Shri P N Raghunath GM/MoF Reserve Bank of India
359, Anna Salai, Teynampet,
Chennai 600 018
Tel: 044-2433 4310
Fax: 044-2434 6905
College of Agricultural Banking, Pune Shri Sudhir Kumar Jha VP/GM College of Agriculture Banking,
University Road,
Pune 411 016
020 2552 1436
Fax: 020-2553 7089

List of CAPIOs (Nodal Officers) at different Departments :

Central Office Department Name of CAPIO Designation Address Telephone No. (STD code - 022)
Consumer Education and Protection Department Shri Devesh Lal GM Reserve Bank of India, Customer Service Department 1st Floor, Amar Building Sir P.M.Road Mumbai 400 001 (022)-22630481
FAX-22631744
Department of Communication Smt. Manjula Rattan GM Reserve Bank of India, Department of Communication, 12th Floor, Central Office Building, S.B.Singh Marg, Mumbai 400 001 022 -22703279
Fax: 022 - 22660358
Rajbhasha, CO Smt. Savitri Singh DGM Reserve Bank of India, Rajbhasha Vibhag, Garment House, Mumbai 400 018 (022) 24824372, 24983356
FAX- 2498 2077
Secretary's Department Smt. Arti Sinha GM Reserve Bank of India
Secretary's Department
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022-2261 0788
FAX –022-2270 1034
Department of Currency Management Shri P. M. Likhar GM Reserve Bank of India
Department of Currency Management
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022- 22610912
FAX-22662442
Department of Government and Bank Accounts Smt Monisha Chakraborty GM Reserve Bank of India
Dept.of Government & Bank Accounts,
4th floor,
Mumbai 400 008
022-23084121 (Extn-2417)
FAX-2300 0370
Department of External Investments and Operations Ms. Archana Mangalagiri CGM Reserve Bank of India
Department of External Investments and Operations
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022-2263 1045
FAX – 022-2263 0090
Financial Markets Department Shri Anand Prakash Director Reserve Bank of India
Financial Markets Department
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022 - 22610645
FAX - 022 - 22634824
Department of Payment and Settlement Systems Shri Pankaj Ekka DGM Reserve Bank of India
Department of Payment and Settlement Systems
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022 - 22610383
FAX- 2269 1557
Inspection Department Shri D G Kale GM Reserve Bank of India
Inspection Department, C-7, 8th floor,
Bandra-Kurla Complex
Mumbai 400 051
022 - 26572301
FAX – 022 - 26572029
Legal Department Shri G R Reddy Deputy Legal Adviser Reserve Bank of India
Legal Department
5th Floor, Centre – 1
WTC,
Mumbai-400 005
22153903
FAX – 22153470
Foreign Exchange Department Smt. Rajani Prasad GM Reserve Bank of India
Foreign Exchange Department
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022 – 22610618 FAX – 022-22610623
Financial Stability Unit Mrs. Rekha Salilkumar GM

Reserve Bank of India
Financial Stability Unit
3rd Floor, Amar Building
Sir P.M.Road
Mumbai 400 001

(022)- 2270 5733
FAX-2261 2853
Department of Banking Operations and Development Shri R N Jena GM Reserve Bank of India
Dept. of Banking Operations and Development,
World Trade Centre,
Centre 1
Mumbai 400 005
22701205
Fax-22160970
Department of Banking Supervision Smt. Divya Sood Daur DGM Reserve Bank of India
Department of Banking Supervision, Central Office, Centre-1, Mumbai 400 005
022-2261 0955
FAX – 022-2261 0932
Department of Non Banking Regulation Shri G Jagan Mohan DGM Reserve Bank of India
Dept. of Non-Banking Supervision, World Trade Centre, Centre 1 Mumbai - 400 005
022 22153426
Fax-022-22150540
Internal Debt Management Department Dr.(Smt.) S. Saggar Director Reserve Bank of India
Internal Debt Management Dept. Central Office Bldg, Shahid Bhagat Singh Marg,
Mumbai 400 001
022-22610680
FAX- 2264 4158
Department of Statistics and Information Management Shri Sneharthi Gayen Director Reserve Bank of India
Dept.of Statistics and Information Management,
C-9, 6th floor, Bandra-Kurla Complex,
Mumbai 400 051
022 - 2657 2513
Fax – 022 - 2657 0848
Human Resource Management Department, Central Office Smt. Shakti Dubey GM Reserve Bank of India
Human Resource Management Department,
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022 - 22632366, ext. 4103FAX – 022 - 22632480
Monetary Policy Department Smt. Raksha Devi GM Reserve Bank of India
Monetary Policy Dept, Central Office building
Shahid Bhagat Singh Marg
Mumbai 400 001
022 - 22692426
FAX – 022-2265 1685
Department of Co-operative Bank Regulation Smt. Anita Bhattacharya GM Reserve Bank of India
Department of Co-operative Bank Regulation,
Garment House,
Dr. Annie Besant Road
Mumbai 400 018
022 - 24920340
FAX –022- 2497 4040
Department of Co-operative Bank Supervision Smt. Anita Bhattacharya GM Reserve Bank of India
Department of Co-operative Bank Regulation,
Garment House,
Dr. Annie Besant Road
Mumbai 400 018
022 - 24920340
FAX –022- 2497 4040
Department of Information Technology Shri P Parthasarathi CGM Reserve Bank of India
Department of Information Technology
Central Office Building
Shahid Bhagat Singh Marg
Mumbai 400 001
022- 2270 1292
FAX – 022-2269 1557
Rural Planning and Credit Department Shri Aridaman Kumar DGM Reserve Bank of India
Rural Planning and Credit Department
Central Office building
Shahid Bhagat Singh Marg
Mumbai 400 001
022- 22610923
FAX: 022- 2262 1011
Corporate Strategy and Budget Department Shri Gouresh R Kotian GM Reserve Bank of India
Corporate Strategy and Budget Department, Main building,
Shahid Bhagat Singh Marg
Mumbai 400 001
022- 2261 0486
FAX: 022-2261 0535
Department of Economic and Policy Research Shri. A Karunagaran Director Reserve Bank of India,
Department of Economic Policy & Research,
Division of Non-Bank Financial Studies,
Central Office Building, Fort, Mumbai 400 001
022- 2261 0763
FAX: 022-2263 3186
Premises Department Shri Prodosh Ganguly DGM Reserve Bank of India
Premises Department
5th floor,
Mumbai 400 008
022 -22610970
Ext: 22601000- 2203
FAX-022 -22660807

List of Addresses of Banking Ombudsmen :

Sl.
No.
Centre Name & Address of the Office of
Banking Ombudsman
Contact Fax Email Area of Operation
1. Ahmedabad

Shri Sunil T. S. Nair
C/o Reserve Bank of India
La Gajjar Chambers, Ashram Road,
Ahmedabad-380 009

STD Code: 079
Tel.No.26582357/26586718
26583325 boahmedabad [at] rbi [dot] org [dot] in Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
2. Bengaluru

Ms. C R Samyuktha
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001

Fax No.

STD Code: 080
Tel.No.22210771/22275629
22244047 bobangalore [at] rbi [dot] org [dot] in Karnataka
3. Bhopal

Shri P K Arora
C/o Reserve Bank of India
Hoshangabad Road,
Post Box No.32, Bhopal-462 011

STD Code: 0755
Tel.No.2573772/2573776
2573779 bobhopal [at] rbi [dot] org [dot] in Madhya Pradesh and Chhattisgarh
4. Bhubaneswar

Shri B.K. Mishra
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001

STD Code: 0674
Tel.No.2396207/2396008
2393906 bobhubaneswar [at] rbi [dot] org [dot] in Odisha
5. Chandigarh

Shri Sanjay Bhatia
C/o Reserve Bank of India
New Office Building
Sector-17, Central Vista
Chandigarh-160 017

STD Code: 0172
Tel.No.2721109/2721011
2721880 bochandigarh [at] rbi [dot] org [dot] in Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
6. Chennai

Shri S Raja
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001

STD Code: 044
Tel No. 25395964
25395488 bochennai [at] rbi [dot] org [dot] in Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
7. Guwahati

Shri Anand Prakash
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001

STD Code: 0361
Tel.No.2542556/2540445
2540445 boguwahati [at] rbi [dot] org [dot] in Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
8. Hyderabad

Dr. N. Krishna Mohan
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad,Hyderabad-500 004

STD Code: 040
Tel.No.23210013/23243970
23210014 bohyderabad [at] rbi [dot] org [dot] in Andhra Pradesh and Telangana
9. Jaipur

Shri R. Giridharan
C/o Reserve Bank of India,
Ram Bagh Circle,
Tonk Road, Post Box No.12,
Jaipur-302 004

STD Code: 0141
Tel.No.5107973/5101331
0141-2562220 bojaipur [at] rbi [dot] org [dot] in Rajasthan
10. Kanpur

Shri A. K. Naskar
C/o Reserve Bank of India
M.G. Road, Post Box No.82
Kanpur-208 001

Fax No.

STD Code: 0512
Tel.No.2306278/2303004
2305938 bokanpur [at] rbi [dot] org [dot] in Uttar Pradesh (excluding Districts of Ghaziabad and Gautam Buddha Nagar) and Uttarakhand
11. Kolkata

Dr. Smt. S. Chattopadhyay
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001

STD Code: 033
Tel.No.22306222/22305580
22305899 bokolkata [at] rbi [dot] org [dot] in West Bengal and Sikkim
12. Mumbai

Smt. R Sebastian
Office of the Banking Ombudsman (Maharashtra & Goa),
C/o Reserve Bank of India, Fourth Floor,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai 400 008.

STD Code: 022
Tel.No.23022025 to 28
23022024 bomumbai [at] rbi [dot] org [dot] in Maharashtra and Goa
13. New Delhi

Shri K K Saraf
C/o Reserve Bank of India,
Sansad Marg,New Delhi

STD Code: 011
Tel.No.23725445/23710882
23725218 bonewdelhi [at] rbi [dot] org [dot] in Delhi, Jammu and Kashmir and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh, Haryana (except Panchkula, Yamuna Nagar and Ambala Districts)
14. Patna

Smt. Smita Chandramani
C/o Reserve Bank of India,
Patna-800 001

STD Code: 0612
Tel.No.2322569/2323734
2320407 bopatna [at] rbi [dot] org [dot] in Bihar and Jharkhand
15. Thiruvananthapuram

Smt. Uma Sankar
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033

STD Code: 0471
Tel.No.2332723/2323959
2321625 bothiruvananthapuram [at] rbi [dot] org [dot] in Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).