Reliance Communications Customer Care Numbers

Dear Sir/ Ma' am

my no. is 9321697986 past two month some message is coming rd astro and money is deducting after this message which i never ever subscribed last five day my balance is 0 today when i spoke to your customer care some fellow vimal i spoke to him they just dos't have manner how to talk i am surprised reliance is such big name and they have this kind of people how they just dont know how to talk to people . please check your record and refund my money or balance

please do the need full as soon as possible

and what is the process to change service provider

Krishna rathod

I am a customer of your CDMA mobile service with contact no 9350447076.Today I have recharged an amount of Rs 111/- vide easy recharge outlet(Kashish Telecom,Ayanagar)with transaction id -5409865163 dated 09-04-12 at 1710 hrs.At prersent my Account balance is showing Rs 4.59 and I have not make any call after recharge.I want to know my present account balance.If this problem not resolved within 24 hrs ,I will initiate legal action against you as well as I will make complaint to Consumer Forum.

plz give me a customer care no.....i m nt connect the any customer care no.198...*333 .

dear sir,
i had taken reliance postpaid sim card which was 3g with great expectations but i am very sad about the matters which were not disclosed to me before taking the sim.within 8 days i blocked my sim and my bill was 997 rs. and even after blocking my sim and paying all dues i got bill of 1256rs. how is that possible.i didnt even used the sim and the bill is showing me gprs charges.i dnt understand what kind of services do u give. kindly provide me some assistance.and also m not able to go on a postpaid call link. the call centers always tell me that'sorry its a prepaid helpline' even when i call from *222 from my reliance no. . kindly help.

Hi
I have taken recharge of Rs210 but got ballance 0 Rupees. I talked with CC that fellow told neither you will get ant type of balance or non refundable this amount. Other thing is that they activated CRBT service and deduct 30 rupee per month.
I would to say in one line about Reliance Communications, this is a third class company does not have any rule and regulations, thay try to theft price from the customer from any way, like theif.

Really I am fed up with this FRAUD play of RELIANCE company. This is not the first time that the RELIANCE COMPANY showing FRAUD play to my mobile 8088xx8075 . THIS IS THE Ninth (9th) TIME ANIL AMBANI’S REPURTED(?) COMPANY PLAYS THE FRAUD play AND MAKES ME CHEATING.
I am forcing to complaint to the President of India through my office in this matter and take appropriate actions related with the denial of the primary rights of the citizens of INDIA.

When I reached in Bangalore from kerala, my balance was Rs 43.29 on 16/2/2012 at 7.28am at WHITEFIELD, BENGALURU.
Then I called to 906xx2146. After this Balance was 42.29rupees
On 17/2/2012 at 10.59am my balance was 48.29 ( your company adjusted the amount that is deducted on 13th feb 2012)
• On 17/2/2012 at 11.33am I have called to 09446xxx538 then balance is 47.29rupees
(17 11.33a 47.29)
• 17 feb 2012 (on same day) at 7.15pm I called to (about 9minutes) and reduced 3ruppes from balance. Correct? Then balance was rupees 44.29
(17 7.15pm 44.29)
• 17/2/2012 (same day) at 9.39pm again I called to 0944xxx8538 (again call duration about 9minutes). After that call balance was rupees 41.29
(17 9.39p 41.29)

On 20/2/2012 at 4.30pm miscall to 0802xx21157
After this, I have checked the balance in my prepaid account, IT WAS AMAIZING, MY BALANCE IS ONLY Rupees6.29 (RUPEES SIX AND TWENTY NINE PAISE), a shortage of RUPEES 35. That means 35×180=6300seconds=105minutes = 1.75hours. my valuable time to speak to my children. Why should I gave up these precious time by activating any type of useless Value added packages?
IT IS SURE THAT IF YOUR STAFF CAN DEACTIVATE ANY VAS IN ANY SIM (BY CLICKING AN OPTION BUTTON IN THE SOFTWARE),LIKE WISE USING SOFTWARE YOUR COMPANY CAN ACTIVATE ANY VAS IN ANY SIM WITHOUT THE KNOWLEDGE OF THE CUSTOMER.

**** reliance company
every thing is fraud ****
****** ******

sir/madam,

I CALL MANY TIMES *225 FOR MY MOBILE BALANCE DETAIL. BUT YOU NOT SEND ANY MESSAGE .
PLEASE SEND MESSAGE TO KNOW HOW MUCH BALANCE IN MY MOBILE .

MY MOBILE NO. 74391 85755

THANKING YOU,
YOURS TRULY,
ALOK

Mobile 9832757394 -different amounts of Rs. 30/- & Rs.20/- are deducting without any previous information .When I tri for customer care , no satisfactory answer are received .

any one help me how can found delete no. ///////////// in relaince prepaid mobile ..........
....

Dear sir,
i am not being able to sms from my mobile no 9883274704 , this being from last few days. can you help

Same again,

Poor and cheating service of reliance comm. They activates sms services like sports news or jokes etc. without customers consent and start deducting balance. No customer care executive to handle problems. No option on *333 to talk to customer care executive or registering complaints and requests. They all will go to hell for providing such kind of services and cheating customers. I just want to throw away this Sim.

this is to inform that we had taken two WLL phones for our office in Aug11 through your representative Mr. Kundan-09372402112 for our store in nagpur. in Dec11 we decided to disconnected the phones and hence called him for the process. He took the phones from us on 5th dec 11, saying he will disconnect immediatly. after that we are trying to call him to know the status, initally he said it is done and will let us the final payment amount. since the last 10 days his phone is switched off. today 3rd Jan 12, when we inquired at the reliance office, we come to know that the phones are still not disconnected!!!! We are shocked!!! then were are the instruments? get this issue sorted out before we move to the consumer court for fraud. the no's in contention are 0712-3266604 & 3266605.

Vikram Dongre

meri reliance sim nahi chal rahi

reliance communication...their customer care executive giving wrong and bad service to their old...loyal....valuable customers...even m using from last 7 years..but still now i am not happy with reliance service...and i know very well they are going to give me any response on this complain..because they do not how to serve their coustomers.and if you going to read this complain so plz give me any response on my number either on my mail.....

Sir/madam
I am a new customer to reliance my number is 8590245388 .In my account msg offer is activated with Rs.39 SMS pack eventhough suddenly from today afternoon onwards ie, (06/12/2011) from my main balance amount is been deducted for sms.I lodged a complaint with reliance complaint no: 167316058. They asked me 48 hours time to rectify it. My question to you is " what about the 48 hours i lost, will you extend the validity for those 48 hours? Afterall its your technical error that caused me this inconvenience. but most importantly i am requesting you to rectify the problem at the earliest

Thanking you
Yours faithfully
PRASANTH J

I was using two SIM Cards of Reliance Smart service. I have experienced that they always illegally recover
charges for service not used by me. Customer care nos seem to be fake because I could never get connected to them even after repeated efforts. As a result, I was left with no choice but to stop using both the
Reliance SIM Cards. It can be concluded that the Reliance Group is very much least bothered to take care of their customers because they have got enough & enough, and they feel that they can do whatever they like.
Thanks God, I have at last stopped using the Reliance SIM................. 'Better late then never.'

i spoke to nodal officer so many times Mr. Tilak Banerji/ Abilas
no proper response about service they care less about customer No 9322339342

company is not interested to give service to customer VERY POOR COMP.

Apurva
9699930755

regarding very bad customer care service from reliance

yeah these cust care ppl are really useless, they show no interest in solving our problem. they are very rude and dont listen to our issues.
according to them, once money debited from our account, we have to shut up and nothing can be done from their side as they dont have any option to revert. what a reply! . have to learn from them how to cheat poor customers and get rich soon.

i also got so irritated today. from past 2 days spent more than 4hrs on their calls and nothing was done and they showed no interest to solve my issue and rather told that its ur mistake, go ahead to court and do whatever u want. i just wanna shift my provider, wil tell all my friends also to shift to other service provider

- a very frustrated customer

THIS IS TO INFORM YOU THAT ON 21/09/2011, MY MSG CARD IS RENEWED & MONTHLY RENTAL IS DEDUCTED BUT AFTER COMPLAINING IT 10 TIMES IT IS NOT GOING TO SOLVE......

THIS IS RELIANCE..........

Dear Customer,

Thank you for contacting Reliance Customer Care.

This is with reference to your e-mail regarding service issue for Reliance connection

Please note that your concern has been forwarded to respective department and one of our executive will get in touch to you at the earliest.

Regards,

Kathiravan
Customer Care
Reliance Communications Ltd.

For further details, you can visit our web-site www.rcom.co.in or write to us at netconnect [dot] broadband [at] relianceada [dot] com.

-----Original Message-----
From: valmikee sahu (valmikee [at] yahoo [dot] co [dot] in)
Date: Tuesday, September 20, 2011 02:59 PM
To: customercare [at] relianceada [dot] com (customercare [at] relianceada [dot] com)
Subject: POOR FUNCTIONING OF RELIANCE 3 G NET AND POOR RESPONSE FROM RELINACE COMMUNICATION

TO WHOMSOEVER IT MAY CONCERN.

Dear sir,

I, Valmike Sahu,General Manager-Mines,Visa Power Ltd. Raigarh (Chattisgarh), am really feeling very sad to write this letter to a well renowned group like Reliance commu. I have got some serious problems with my 3 G conections both personal and official which have not been solved since long back.

1. I have 3 G conections (no. 919827094082) which is not functioning well. First, the plan was not mentioned in your record due to that connection was withheld for so many times. Everytime ,I have to pay the money to get it restarted. I made compalint to my distributor (Vaishnav Communication,Dhimarpur Chowk,Raigarh). But, he is also not responding well. Since, last 2 months ,my connection is not working.. The distributor simply replies that he has forwarded my case to concerned authority.
I do not know when my connection will be OK.
May be only God may help me. Kindly tell me the process to return back the connection.

2. I have another connection SIMNo. 9827129114. The speed is very slow like I am having 2G connection. This problem is also not solved despite chasing. I think, this problem can be solved by your end. Because, I know that my first problem will remain unsolved.

Frankly speaking, I have lost faith over Reliance. Unfortunately, I am not getting contact nos. of your higher ups orelse I would have written directly to them.

One more thing, your, nodal officers for MP & CG (miss Shweta Tiwari & Mr. Arvind Chauhan) do not respond. Each time their phone is kept engaged and if there is a ring then there is nobody to pick up the phone.

Shall I circulate this mail to my dear and near ones.

Valmike Sahu
9165414199

Dear Sir/Mam,

This is Md. Eisan mobile : 9681951572 ,
This is to inform you that yesterday at 2:00 pm RS. 10 was charged from my balance and then i went on calling in the customer care service but their was no reply.
From yesterday till now i have been asking for a resolution and every time a representative just hangs up on my face.
Also again in the morning they have charged Rs.3

I have not activated any pack or any promo but then even i am getting charged it is getting very irritating as i am not in condition of any talk after your disrespectful service towards your customer.
I have been using this number for more than 2 years and if i face these problems i have no other option then to change my service provider but before anything i want someone to attend to my problem and refund me the money which has been charged uselessly.

Please look into the matter and do the needful.

Yours faithfully

Md. Eisan
0091 9681951572

I was using BIS398 plan till 08-sep-2011 1:00 am. y plan was deactivated on 08-sep2011 at 1:00am.
then since last 3 days i had tried to re-activate it by sending sms "ACT BBPRBIS398" to 53739. but every time i am getting reply like "Message Retries Over".

please guide / help me to re-activate it again.

Thx

Dear All Reliance Team,

Sir I want to get new postpaid connection of Reliance only Local & Std Not ISD so plz give any information about
it.And contact with me my no is:- 9004715161,9920585728, 022-42649191 It's Urgent

I hope u will give best service

Thank & Regard's

Vivek Tyagi

Dear Friends,

I have 5 connections of Reliance 3G datacard purchased from their Hiranandani, Powai, Mumbai. They entered wrong contact information due to which we do not receive bill. In spite of reminders they did not correct contact information. They are very punctual in disconnecting the service but not good enough to restore service after making payment.

People sitting in their Nodal office are nuts and of no use. They must be shaked

Seems at least other service providers are much better than these Ambani groups.

They sucks!!

fromravindra college ravindracollege [at] gmail [dot] com
toLisha [dot] Sharma [at] relianceada [dot] com

ccMPCRESUPPORT [dot] RCOM [at] relianceada [dot] com

bccCustomercare [dot] Blackberry [at] relianceada [dot] com

dateFri, Jul 29, 2011 at 4:06 PM
subjectRe: RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRBIS398 plan on MDN:9827004467
mailed-bygmail.com

hide details 4:06 PM (2 hours ago)

DEAR LISHA. U people r behaving unethical LAST WARNNING
---------- Forwarded message ----------
From: ravindra college <ravindracollege [at] gmail [dot] com>
Date: Fri, Jul 29, 2011 at 2:05 AM
Subject: Fwd: REMINDER;;---RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRB​IS398 plan on MDN:982700​4467
To: lisha [dot] sharma [at] relianceada [dot] com
Cc: Customercare [dot] Blackberry [at] relianceada [dot] com

---------- Forwarded message ----------
From: ravindra college <ravindracollege [at] gmail [dot] com>

Date: Fri, Jul 29, 2011 at 1:35 AM
Subject: Fwd: REMINDER;;---RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRB​IS398 plan on MDN:982700​4467
To: lisha [dot] sharma [at] relianceada [dot] com
Cc: Customercare [dot] Blackberry [at] relianceada [dot] com

Customercare.Blackberry / RELIANCE MPCRESUPPORT RCOM
I M HIGHLY DISAPPOINTED N SURPRISED WITH / FROM U PEOPLE WORK ETHICS
I MUST B TREATED AS A CONSUMER EVEN WITH BASICS N
I FIND NO CARE
FROM YOU . I M HIGHLY UNSATISFIED N NOW THINKING SERIOUSLY TO SHIFT N SWITCH FROM RELIANCE TO OTHER.
N ALSO TO THROW THIS USELESS TOY NAMED BLACK BERRY. IN DRAIN
I M INCLINED TO RAISE THE MATTER BEFORE B.B COMPANY
Corporate head office;-
Research In Motion
295 Phillip Street
Waterloo, Ontario
Canada N2L 3W8

tel: (519) 888-7465
fax: (519) 888-7884

N RELIANCE COMPANY

Reliance Communications Limited
Dhirubhai Ambani Knowledge City
Navi Mumbai 400709,
India.
Tel No: 3037 3333

AUTHORITIES IN HIGHEST ORDER

ALONG WITH ALL N EVERY N EACH POSSIBLE MEDIUM IN PUBLIC N OTHER CONSUMERS AND I MEAN IT.

REGARDS
DR RAJESH SHARMA
ADVOCATE
BHOPAL
Alt, no:-8817966779

---------- Forwarded message ----------
From: ravindra college <ravindracollege [at] gmail [dot] com>
Date: Fri, Jul 29, 2011 at 1:04 AM
Subject: REMINDER;;---RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRB​IS398 plan on MDN:982700​4467
To: lisha [dot] sharma [at] relianceada [dot] com
Cc: Customercare [dot] Blackberry [at] relianceada [dot] com

DEAR LISHA
On Wed, Jul 27, 2011 at 1:43 PM, <Lisha [dot] Sharma [at] relianceada [dot] com> wrote:
U INTIMATE ;;;---
Dear Mr. Rajesh Sharma,
" We have taken up your complaint for validation and resolution. We will get back to you with a final resolution at the earliest."
I WANT TO KNOW THE PROBLEM N THE REASON / CAUSE OF PROBLEM
FURTHER MAY I KNOW HOW MUCH MORE TIME I HAVE TO WAIT.
MORE THEN 03 DAYS WITH PROBLEM N COMPLAINT PASSED
BUT ON MY complaint NO- NO -NO validation and resolution IS PROVIDED.
I M UNABLE to understand .
" with a final resolution at the earliest " WHAT N HOW MUCH IS THIS EARLIEST.
Now i want a dead line for solution of my problem
kindly do solve today taking seriously n on priority

REGARDS

DR RAJESH SHARMA
ADVOCATE
BHOPAL
Alt, no:-8817966779
fromravindra college ravindracollege [at] gmail [dot] com
toLisha [dot] Sharma [at] relianceada [dot] com

ccMPCRESUPPORT [dot] RCOM [at] relianceada [dot] com

bccCustomercare [dot] Blackberry [at] relianceada [dot] com

dateWed, Jul 27, 2011 at 7:19 PM
subjectRe: RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRBIS398 plan on MDN:9827004467
mailed-bygmail.com

hide details Jul 27 (2 days ago)

THANKS DEAR LISHA

I WANT TO KNOW THE PROBLEM N THE REASON / CAUSE OF PROBLEM
FURTHER MAY I KNOW HOW MUCH MORE TIME I HAVE TO WAIT.
MORE THEN 16 ;00 HS WITH PROBLEM N 07:00 HS PASSED
REGARDS

DR RAJESH SHARMA
ADVOCATE
BHOPAL
Alt, no:-8817966779

On Wed, Jul 27, 2011 at 1:43 PM, <Lisha [dot] Sharma [at] relianceada [dot] com> wrote:

Dear Mr. Rajesh Sharma,

We have taken up your complaint for validation and resolution. We will get back to you with a final resolution at the earliest.

Thanks & Regards
Lisha

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G

ravindra college <ravindracollege [at] gmail [dot] com>
07/27/2011 01:25 PMTolisha [dot] sharma [at] relianceada [dot] com
ccCustomercare [dot] Blackberry [at] relianceada [dot] com
SubjectRe: RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRBIS398 plan on MDN:9827004467

Hide quoted text

----- Forwarded message ----------
From: ravindra college <ravindracollege [at] gmail [dot] com>
Date: Wed, Jul 27, 2011 at 11:47 AM
Subject: RE ACTIVATE ON PRIORITY Blackberry Plan,BBPRBIS398 plan on
MDN:9827004467
To: Lisha [dot] Sharma [at] relianceada [dot] com
Cc: MPCRESUPPORT [dot] RCOM [at] relianceada [dot] com

dear lisha
it is to inform you that as per my request Blackberry Plan,
BBPRBIS398 plan has been activated on MDN:9827004467.
TILL TODAY UPTO 1;13 A.M BlackBerry data plan active on the given
Reliance BlackBerry number: 9827004467
ON MDN 9827004467 I RECIEVED A SMS FROM NO 52811 THAT ''SUCCESS !
BIACK BERRY SERVICES HAS BEEN DEACTIVATED ON THE PHONE
NO REQUEST FOR DEACTIVATION OF B. B, S ON MY PHONE WAS MADE BY ME
I SMS REGARDING THIS IS COMPLAINT ON9301114004 AT 3;14 A.M AND 11;11
A. M TODAY BUT TO NO RESPONSE TILL NOW
NOW not able to use Browser facility on the Handheld.
RE ACTIVATE Blackberry Plan, N LET M KNOW HOW DEACTIVATION REQUEST IS
SEND TO U WHILE I NOT DO ANY REQUEST KINDLY TAKE MATTER ON PRIORITY
BBPRBIS398 plan has been activated on MDN:9827004467
AS PER EARLIEST

Yours Sincerely,
DR RAJESH SHARMA
ADVOCATE
BHOPAL
Alt, no:-8817966779

DEDUCTON OF MONEY

Sir,
I recently brought a new reliance smart prepaid connection 4 my cell in INDORE.
A week back, some new service of 'BOLLYWOOD FACTS' started on my cell automatically due to which some Rs.35 was deducted from my prepaid account.
Kindly look into the matter and do the needful as soon as possible.

Kushal
+919098330053

Sir ,

Myself U.M.LOKHANDE -09325777026 , Reliance custumer from last few years & check my All A/c. those are up Date time to time ,Without falling payment due .Today another two numbers with me i.g.-09325777025 & 09326056251 .
Few month before myself change port From CDMA -to -GSM ,
Till the date paid all Payments for all those numbers(Pl. cheak)
But from few day's I am facing to much Problem With Services .
Suddenly Early in Morning I received SMS-Your pay due is High (53738)
& So Your Outgoing to be Barred (52811) .
Myself communicate At RELIANCE WEB WORLD ,Sadar,NAGPUR .With madam SWETA ,She suggest Pl.deposite Rs.3500=00 ,After that we solve your Problem (Dt.27 may 2011). On 27 evening My cell work .
On 1 june 2011 Again same problem Occured With same Procedure,Again talk toweb World with madam PUJA( RELIANCE WEB WORLD ,Sadar,NAGPUR ) , custumer care They Sugest for communication with Your Noodule Office, From nodule Office they sugest to communicate with Mr.Ranade (Till I don't Know ), Whenever Myself call , I get His Asst.(Mr.Rupsh , Mr.Chaterji & Mr.Richard ) on Line They Try To SOLVE the problem but till date it's not solved, this moment Myself HELP LESS due your System.Is it today Possible.Anybody to solve my proble Pl. communicate with me on -09325777026 .If no call means Your system is not faithful.
Today I am very Depressed.
Expecting today it's end of that problem.
UJJWAL M. LOKHANDE
09325777026

Not only the customer care, the nodal team is also equally non performing, when mailed a complain to the nodal team, i was asked the complain no. form the customer despite mentioning all the names of the cc executive i have spoken. And when i sent them the complain no. then i got a call form the cc telling me that this is the interaction id. so what can be example of such a poor nodal team.

I am using airtel connection for last many years and recently i thought on moving on other operator to test i bought reliance GSM SIM after that sim is activated its all incoming and outgoing services are bared so when I try from some other number it will just say "dial *222 from you your number " foolishness is such if my reliance number was working i wouldn't used other number .Anyway i got some other number googleing on net and when my call is transfered to customer care executive by auto-answering machine number was busy i was their listening to that reliance music for half an hour but still couldnt get through ,so finally i have disconect my phone . So this was Dhiru Bhai have thought about reliance communication.Poor service.I rank them minus(i.e.- ) 5 if iwas asked to rank them from 1 to 5.