Reliance Communications Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 198 (Reliance)
  • 1800-3000-7777 (Landline/ Broadband)
  • 1800 100 3333
  • 1800-3000-5555 (Data Card/ 3G)
All India Number(s): 
  • 3033 7777 (Landline/ Broadband) (with STD Code)
  • 30333333 (Postpaid/ Prepaid) (with STD Code)
  • 3033555 (Data Card/ 3G) (with STD code)
  • *222 (Reliance Postpaid)
  • *333 (Reliance Prepaid)
  • 00-91-22-30333535

Postpaid Customer Care Numbers(for all services)

Including Mobile, Netconnect(Broadband+ & 1X), Hello(FWT/FWP only)

  • Dial * 222 from your reliance phone
  • Dial 30334343 from any other phone

Prepaid Customer Care Numbers

For account balance

Dial *367 or SMS ‘BAL’ to 53670

For account balance, recharge and language change option

Dial *369

For any other service

Including Mobile, Netconnect(Broadband+ & 1X), Hello(FWT/FWP only)

  • Dial *333 from your Reliance phone
  • Dial 30333333 from any other phone

Reliance Landline/Broadband

Call toll free 1800-3000-777 or 30337777. You can also dial *377 from any Reliance (landline) phone

Contact Reliance

Email-id

Send email to: customercare [at] relianceada [dot] com
For Broadband : broadband [at] relianceada [dot] com

Write to Reliance

A Block, 2nd Floor, 
Reliance Communications Limited
DAKC, Kopar Khairane, 
Navi Mumbai - 400 710
Fax: 022 303 88005


Comments

Pathetic customer care service/

I had called up customer care toll free no and also the other alternate number 080333333 , it was so frustrating that i was not able to get connected to executive it was more than an hour & disconnected the call (Trust me its true ),as the call was not been connected to executive .
I felt ever i would call back on this number , and ever ever i experienced this type of un-satisfactory service from any other service provider . Just imagine why the customer have to suffer on long call waiting Q to just speak to customer care executive for further clarification apart from IVR response . this is all because of un-productive man power resources from the lower management to middle management , this needs to be corrected from the higher management .( hope this message would be sense to the concern and act on it ).

suggestion :

Requirement of executives for the company is very much needed (badly needed )
Requirement should be done based on capability not just for man power .
Higher management should check on the SLA as the abandon call rates are being increased ........

This needs to be initiative immediately ..

VERY MUCH PATHETIC SERVICE IN THE SERVICE PROVIDER TELECOM INDUSTRY .

dealars

mughe new mobile phon chahiye

wrong balance deduct

Dear Sir,

I wants to say about customer care of 198 staffs.This staff are careless and fraud staff. I am using Reliance no. 08263887832. I had recharged with rs rs 61 two times at the
date of may 23,2013.I had checked this recharge detail at the detail of may 24, 2013. Two recharged had been completed.My balance had deducted after sometimes for rs 61.
I had done recharged with rs 58 for call rates. but I had not any benefit received this recharged.I had done call to customer care of 198 staff. Call were received by Mr. Kamal( gents). I said all detail about balance deduct. But That person said that You has activated
this sms vas 5p in four time and internet pack rs 5. I said that I has not activated this service. But Mr. Kamal Had not listen my talks. And said me wrong abuse talks.
That person Said That I will kill you And where are you. That person Said that my company has not effort from your new fool customer. That person Disconnect the call.
I had Done the call to customer care again. Call were received Manju.I told all matters about that girl. Manju had call transfer to senier. Senier supervior Mr. Tapen Singh
asked all matters. I told about all matters. Mr. Tapan had ignored this matters and said me fool.That person disconnect the call.
I had done many time call in this customer care. Call were received the person"S name as - Jagdeep,Tarpen, Supender,pooja, manoj, rajeev, narender, karan, kamal(ladies & gents)
Sushma, Ankit, Prakesh, Ankush, Amrik, Govind, Malti, Prem, Vishnu,Satish, Shashi,parikh, Sarabjeet, Soniya,Lokesh, Gurmeet,Prateep,Kishore, Anoop, Nisha, Soniya,Sakit, Harish, Raam,
Nanak, Manju, sumeet,lokesh. Call were done as the date of May 24 and 28, 2013.
After Many times call, I had done call again. Call were received this person name as Satish and Shashi. That persons said that If you done call to customer care again
Then we will kill you. I said that You can Kill me.Where are come in. That person Disconnect the call.
Than call were received from this number - 08591891285. And Said If You will call customer care number again. we will kill you in your place.and disconnect the call.
I said to customer care of 198 seniers about this matters. But That staff had not done anything and said me fools.
All Junier And Senier Are meeted Each other. They are ignouring this matters and doing fraud.Now they are not receiving call. When I do call to customer care 198 no. then
This staff are not pick up my call several times.they are not pick up my call in manytimes.They are come back my balance.this staffs are cheating with me and deduct my balance.
This staffs are thief person and cheated with customer.\
customer care 198 chor hai jisne mere balance deduct karke mere es number ke record ko gayab kar diya. Es staffs ne apne aap ko bachane ke liye desa kiya hai.
Please help me Sir,
Please give me my wrong balance deduct with rs 61, benefit rc58 for call rates and punish that all careless staff.This careless staff are not doing come back my money.

Please help me sir Immediately.
Yours Faithfully
Rajesh Kumar
Shimla, Himachal Pradesh
Contact - 08263887832

Reliance Netconnect Customer Care

how should i check my balance in reliance netconnect prepaid 7499347957

my mobile number 9313743734 is not registered in my name.

Respected Sir/Madam,

I have booked a Reliance India Mobile Postpaid Phone No. 35343734, on dated 03.07.2003, and a Receipt cum Acknowledgement Slip No. 2039001467 was issued to me, and this phone was delivered to me on dated 17.07.2003. Since then, I am using this connection (Receipt is already with me).

Lateron the numbers of the Reliance converted from 8 Digits to 10 Digits and then my number converted to 9313743734.

Lateron I lost my phone on dated 04.04.2005 (Copy of FIR is already with me), and I have retain my number after submitting my documents.

Lateron I converted this connection from Postpaid to Prepaid after clearing all the dues of the same. Lateron I received a Call from Reliance that according to the Guidelines of TRAI, I have to submit my ID and Address Proof, and I submit the same to the Reliance.

But now, when I applied to make the portability of my number from Reliance CDMA to Reliance GSM, porting request no.653629, on dated 11.02.2013, I came to reliance out let at Dilshad Garden Delhi, on dated 16.02.2013, I know that this number is not registered in my name.

I am unable to understand, that when I have submitting my documents many times with Reliance, then how could this number can be registered in the name of any other person, and who is responsible for this mistake.

Kindly take proper action in my case, as soon as may be possible.

Thanking you,.

MOHD. SALEEM KHAN (Advocate)
C-3/734, Main Circular Road,
Sonia Vihar, Delhi-110094
9313743734
9810809346

Number not activated

I purchased a reliance cdma number 9331378954 almost 3 weeks ago and televerification is also done but my number is not activated

dose not activate reliance sim CDMA CONVERT TO GSM

Dear Sir
mera mobile no . 9335334687 hi jisko CDMA CONVERY TO GMS verification bhi ho chuka hi but abhi tak mera webword ke dawara diya gaya sim gsm activate nahi huva hi please activate karne ki karipa kare .

Rs.299 Pack has been deactivate before validity date.

Dear Sir/Madam,

My name is Jagdish yadav and my Mobile no is ( 09303322212) and I have recharged 299 pack for Reliance to Reliance free and 30 minute to other call. I have recharged my mobile date of 12/12/2012 but it is deactivate 31/12/2012, as per Rs.299 pack it is validity 1 month and i have remaining 12 days.

So, regarding this i want to Activate my Rs.299 pack as soon as possible requested you to take the serious action against the mobile service provider.

I am continue followup with customer care no but it is unsuccessful so please do need full.

Thanks.
Jagdish yadav
09303322212

Complaint regarding my reliancenet

Your company has stopped my reliancenet no 9375203699 since last 11 days without showing any reason.i called to customercare but with sorrow i could not get any proper reply or solution.when u are chrging as postpaid i may be at loss of many days as it has not started till today.ur company is not accepting the proof of my i-card as deputy collector given by the district magistrate,light bill of my own home.i may like to know what do u want more from the customer.u are informed to start my net soon.u are also requsted not to bill for the period from the date u have stopped.

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New purchased sim card yet not activated (No. 9595410888)

Dear sir,
My name is ashwath m. Deshmukh. I have purchased one new reliance sim card (No. 9595410888) on 23/11/2012 at retail shop at solapur. But since form one week that sim card yet not activated i have conctated with customer care and also reliance office at solapur but they could not help me out.
Plz do activate my card.
all nesseary documet i have sent to reliance office at solapur.

reliance people are robbers

i usually recharge my phn for 799rs plan every month.It was wrking fine but recently for the last few months they always stop d plan when its not even 30 days(only 20 days max).I called up customer service and they said i didnt recharge for 799 plan. How cheap.Reliance should be sued and stopped for robbing and customer harassment

regarding slow speed of reliance 3g

i have reliance netconnect .a few days earlier i recharget it with rs 3000. 30 gb data for 6 months.but the proble is the netconnect is not giving the said 3g speed .even facebook cant open in this speed. i have complained many time on customer care but tey are not solving it.so plese suggest me what shoud i do
thanks

Deduction of balance without information

Respected Sir/Madam,
i have a serious problem going on in my reliance sim. the prepaid amount balance automatically gets deducted with without any reason. sometimes through VAS or sometimes unanonymously. please kindly repair this error. it seamlessly reduces the amount even if we r using internet . and the result is that the net pack reduces its efficiency.
For example, if i purchase a 3g net pack and if my balance reduces then it would become 2g net pack.

why you reduce the money from my acceount every tnoth 30 rupees

i have shashikant k kamble i reliance customer why reduce my money from my account . and everymonth you reduce the 30 reupess if reduce the money agai again . i shall cut the number or stop your sim

thanking you

my muber is 9371753699

my sim is prepaid

thnaking

sim not working

my name is navjot singh from distt mansa (punjab) my no.8591421100 hai ae no mere kol mere naam te ik sall to chall riha hai par 15 dina to mera no band kar dita mainu is bare koyi vi jankari nhi diti main bathinda reliance de office ja ke apna identy proof vi de dita par mera no ajj ta nhi chaila plz mera no. jaldi chaliya jave, navjot singh mb.9878836088

Harasment by reliance Delhi / Kolkata office

Dear Sir / Madam
Attn. G.M. /Dy. GM /Team leader............................. A/C No 100000115101809
I am a retired 70 years old Mechanical Engineer in Kolkata.Due to poor service, I applied on June21,2011 for termination of connection with effect June 24,2011. They did not reply on time about cancellation.They replied on 12July,2011and accepted cancellation w.e.f 12.07.11,at that time I was in Singapore. I informed them I will not be available as I will be out of country. All correspondences are available with me.
on June 21,2011. Yesterday I got a call around 10.45AM from Delhi ,your Advocate Mr. Amit kumar told to pay outstanding dues total Rs 2067 /-. I was astonished to see this amount. I did not get any notice till now. He told
to pay within 12.00 Noon. When I asked him there is no outstanding against me,he told to me if you do not pay then you are to pay at the court.He could not give me proper address where to pay and to whom I am to contact ? after that he allowed me up to 1.00AM. I visited your office in 3-places and at last got some clue and they told to you do not have to pay now(Ref. Mr. Somenath Chowdhury tel No 9330909728). I do not know what Reliance is going to do next ? The following are my observations :
1) In one year they could not correct my address though I submitted PP copy,Vote ID card, three times
2) Wrong bill for July 2011 though your office accepted up to 12 july 2011 without my approval.Got reminder for payment.For your information I did not get any original bill through your service. Every time photo copy.
3) I paid up to 24th June 2011 as per my cancellation letter. Why this fictitious bill to harass me ?
4) I gave them reminder to collect instruments but no body turned up till to date .All items are ready for returning. .
Will you please solve this problem other wise I will have to take help of consumer forum for this to and fro shuttling, expenses and trouble. An urgent reply is requested. Regards Haren Kundu

Land Phone Disconnection

Reliance disconnected our landline phone a fine morning and when we
asked them for the reason they are not able to reply. When we approched
the appellate team they too cant explain why the phone was disconnected .

We have send the messages or even made calls to all heads.

ITS VERY BAD TO NOTE THAT WE HAVE NOT RECEIVED A CALL FROM RELIANCE REG. THE ISSUE.

IT IS VERY VERY BAD SERVICE FROM RELIANCE COMMUNICATION.

S.HARI
8007096444

Help contacts

Kindly check authority in ur circle and contact them via mobile or email.
I hope they will help you out.

www.rcom.co.in/Rcom/personal/customercare/appellate_authority.html

Thank you.

CR.

sim khogaya he use chalukarna

mera no 9595364698 ye no. gum ho chu ka use firse chalu karne ka he wahe fir se chalu karne ke liye kya prossiser he plese uskye liye e-mail send kare ya mera 2no. hey 9767246859 is par phn kare

Arrogant and mis-behaved Customer Care executives.

Surprisingly I saw my account balance deducted with Rs. 25/- in a single day, though which was a small amount but I was wondering what was the reason behind this deduction.
I called up the customer care executive at 198 from Hyderabad and asked for the deduction reason.
The executive named Sudeep (I know these are not real names) gave me details of amount deducted and also the reason for which this amount was deducted (i.e. my Internet card got expired). Later when I asked him that will he be having details of this usage, I get such a weird response from him as if I am asking for his money or something.
It was such a rude response, from the people who are sitting there to help us, that now I wonder if I have any query regarding my connection whom should I approach.

Reliance Communications, please raise the standards of customer care service.

Dishonest Service Provider

Reliance Communication is best example of cheating of small consumers to earn revenue, Their customer service is worst with no responses. Assurances are given to break them

bill raised after negative address (no.7304476123)

Dear Sir/Madam
My self Kuwar jee verma took your post paid connection which number is-7304476123 from telephone exchange,Nagpur was disconnected within two days after getting negative address proof when i connected your outlet i was told due to negative address i am not able to continue this number.I asked about my security which was deposited with you (Rs.250) he told it will take 45 days in process.
Now i am getting calls on daily basis to deposite outstanding rs.1468 which a/c number is 500003117946.
I request you please shortout it as early as possible.
regards,
Kuwar jee verma

u r faltu service

maine ganpati festival mai peace of mind dekhane ke liye digital dish liya ab customer care ko ph lagaa lagaa ke pareshaan ho gaye ph to uthaate nahi lakin peace of mind ke 30 rs tak le liye u r service is very wreast hope u should change u r attitude 2 wards customer

Deducted Balance without intimation

Dear Sir,
My balance deducted by reliance company for for VAS Osiyan sms, Rs 10/- on dated 11/10/2012 at 10.22......without my intination, So kindly do not deduct balance without intimation and credit the deducted balance.
Thanking you
Durgesh R Kohali
07878885363

RCOM NOT GIVEN PLI

RCOM HR JUST CHEAT THE EMPLOYEE & NOT GIVEN PLI & INCREMENTS .THE RCOM HR POLICY IS JUST HORARBLE.

Regarding netconnect+

Hi,
Myself jyothsna, i have reliance netconnect+ which is given by my friend. Now he don't want to use that. So i want to take it permanently. Is there any process to take from him if so, please tell me the procedure for that.

Cancellation our reliance phone line

Dear Sir,

Please Cancel our telephone line as detail given below.

1 ) Name :- Silvassa Spares & Services
Relationship No.- 2890510097
Telephone No. 0261-3102746 / 0261-3102750
Address :- 206, Super yarn Market, Hathi Faliya Japa bazare Surat.

2 ) Name :- Silvassa Spares & Services
Relationship No.- 2890510108
Telephone No. 0261-3102748 / 3102751 / 3102752 / 3102754 / 3102756
Address :- 5, Kabir Complex dalagiya maholla mahidhar pura. Surat.

3 ) Name :-Anil Sheth C/O Silvassa Spares & Services
Relationship No.- 2891733017
Telephone No. 0261-3101542
Address :- 206, Super yarn Market, Hathi Faliya Japa bazare Surat.

Kindly Give Your Conformation mail on this id.( monthlybill999 [at] gmail [dot] com)

Regarding

Anil N. Sheth
Mo.+91 937460 9000

BHIKAR CHOOT RELIANCE COMPANY

FROM LAST TEN DAYS RELIANCE ACTIVATE ANY SERVICE ON MY MOBILE AND THE DEDUCTED BALECE LIDE 12/07/30/20 AND I CALL THE DAILEY FROM LAST TEN DAY AND THE RETERN MY MONY THAT LIKE TOM AND JERY CHOOR POLICE GAME BUT STILL THE CONTINUE THERE BHIKKKKKKAR CHOT SERVICE BHIK MANGKE PAISA JAMA KARNA SO PLZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ AWAY FROM RELIACE MOBILE YE MERE PE AIHESAN KARNA JINDGI ME KABHI BHI RELIANCE NO NA LENA APKA SUBH CHINTAK

i lost my reliance netconnect broadband+ number pli.... help me.

i lost my reliance netconnect broadband+ number my reliance netconnect broadband+ info
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