MTS Customer Care Numbers 1800 2081 955

Organization: 
Toll free Number(s): 
  • 1800 2081 955
  • 199

MTS All India Contact Numbers

Circle Toll Free Customer Care Data Care No. Toll Free Numbers EMail Fax
Delhi 199 9136-155-155 9136955955 1800 2081 955 customercare [at] mtsindia [dot] in 9136-166-166
Gujarat 199 9137-155-155 9137955955 1800 2081 955 customercare [at] mtsindia [dot] in 9137-166-166
Karnataka 199 9141-155-155 9141955955 1800 2081 955 customercare [at] mtsindia [dot] in 9141-166-166
Kerala 199 9142-155-155 9142955955 1800 2081 955 customercare [at] mtsindia [dot] in 9142-166-166
Kolkata 199 9143 155 155 9143955955 1800 2081 955 customercare [at] mtsindia [dot] in 9143-166-166
Rajasthan 199 9875-155-155 9667955955 1800 2081 955 customercare [at] mtsindia [dot] in 9875-166-166
Tamilnadu 199 9150-155-155 9150955955 1800 2081 955 customercare [at] mtsindia [dot] in 9150-166-166
UP(W) 199 9152-155-155 9152955955 1800 2081 955 customercare [at] mtsindia [dot] in 01212-604-656
West Bengal 199 9153-155-155 9153955955 1800 2081 955 customercare [at] mtsindia [dot] in 9143-166-166
Andhra Pradesh 199 9133-155-155 9133955955 1800 2081 955 customercare [at] mtsindia [dot] in 9133-166-166
UP(E) 199 9151-155-155 9151955955 1800 2081 955 customercare [at] mtsindia [dot] in 01212-604-656
Haryana 199 9138-155-155 9138955955 1800 2081 955 customercare [at] mtsindia [dot] in 9138-166-166
Maharashtra 199 9145-155-155 9145955955 1800 2081 955 customercare [at] mtsindia [dot] in 9145-166-166
Mumbai 199 9146-155-155 9146955955 1800 2081 955 customercare [at] mtsindia [dot] in 9146-166-166
Bihar and Jharkhand 199 9135-155-155 9135955955 1800 2081 955 customercare [at] mtsindia [dot] in 9135-166-166

Office Address

Circle Postal Address
Andhra Pradesh

Sistema Shyam TeleServices Limited Customer Service Manager, Laxmi Cyber City, 2nd Floor Block C , Survey No : 10, Kondapur Hyderabad 500 084

Bihar and Jharkhand

Sistema Shyam TeleServices Limited, Customer Service Manager, 5th, 6th & 7th Floor, Abdul Hai Commercial Complex, Exhibition Road, Patna-800001, Bihar Phone: 0612-6500-170

Delhi

Sistema Shyam TeleServices Limited Customer Service Manager, A-194, Phase I, Okhla Industrial Area, New Delhi 110020

Gujarat

Sistema Shyam TeleServices Limited Customer Service Manager, 3rd Floor, Block 'C' Office No. 2, The Acropolis Mall, Thaltej Cross Road, S.G. Highway, Ahmedabad - 380054

Haryana

Sistema Shyam TeleServices Limited A-194, Phase I, Okhla Industrial Area, New Delhi 110020

Karnataka

Sistema Shyam TeleServices Limited Customer Service Manager, Salarpuria Touchstone, No.15/1A Ground Floor, Kadubeesanahalli Bellandur, Bangalore 560087, Karnataka

Kerala

Sistema Shyam TeleServices Limited Customer Service Manager, "Ventura", 3rd & 4th Floor, NH-47 Bypass, Anchumana, Cochin - 682024 Kerala

Kolkata

Sistema Shyam TeleServices Limited Customer Service Manager, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata 700091

Maharashtra

Sistema Shyam TeleServices Limited Customer Service Manager, S-4 Cybercity Tower, Level-3, Magarpatta City, Hadapsar, Pune, Maharashtra - 411028

Mumbai

Sistema Shyam TeleServices Limited Customer Service Manager, 2nd floor Leela business park office 202- B Sakinaka, Andheri- Kurla Road, Andheri (E) Mumbai - 400 059

Rajasthan

Sistema Shyam TeleServices Limited Customer Service Manager, Sistema Shyam TeleServices Limited, 3, MTS Tower, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021

Tamilnadu

Sistema Shyam TeleServices Limited Customer Service Manager, Lords, Block II, 4th Floor, Plot No 1 & 2, Developed Plot, Industrial Estate, Ekkaduthangal, Chennai 600032 Tamil Nadu

UP(E)

Sistema Shyam TeleServices Limited Customer Service Manager, Plot No CP-6/101 Faizabad Road, Opp HAL, Indira Nagar, Lucknow -226016

UP(W)

Sistema Shyam TeleServices Limited Customer Service Manager, 121 Mangal Pandey Nagar , Opposite Central Excise Office, Near CCS University, Meerut - 250005

West Bengal

Sistema Shyam TeleServices Limited Customer Service Manager, PS Srijan Tech Park, 9th Floor, DN-52, Sector V, Salt Lake City, Kolkata 700091

Self Help SMS Service:

MRP To know all Voice and Data Recharges, Type MRP space Recharge Amount and send it to 199
T oll free (e.g MRP 20 to 199).
PACK Get information of free SMS packs, STD packs and ISD packs. Type PACK and send it to 199
(Toll free).
VAS For various VAS services like Caller Tune, Cricket Pack, Missed Call Alert and Jokes. Type VAS and send it to 199 (Toll free).
BRO Trace the nearest BRO in the town. Type BRO space PINCODE and send it to 199 (Toll free).
BAL To know your balance type BAL and send it to 199 (Toll free).
DND Now get rid from promotional/marketing calls. Type DND and send it to 199 (Toll free).
HELP To know all the UNIQUE Keywords Type HELP and send it to 199 (Toll free).

Grievances

Nodal Officer List

Contact MTS nodal officers from Mon-Fri, between 9:30 am and 6:00 pm.

Andhra Pradesh

Name: Ms.Uttara Vijayan
Fax No. 9133-266-266

E-Mail Address

nodal [dot] ap [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Laxmi Cyber City,2nd  Floor
Block C , Survey No: 10, Kondapur
Hyderabad 500 084

Contact No. 255 from MTS No. and 9133-255-255 from any Non MTS No.

Gujarat

Name: Ms. Pankini Shah
Fax No. 9137-266-266

E-Mail Address

nodal [dot] guj [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
3rd Floor,
Block 'C' Office No. 2,
The Acropolis Mall,
Thaltej Cross Road,
S.G. Highway,
Ahmedabad - 380054

Contact No. 255 from MTS No. and 9137-255-255from any Non MTS No.

Bihar & Jharkhand

Name: Mr. Vishal Anand
Fax No.

9135-761-102

E-Mail Address

nodal [dot] bh [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, Abdul Hai Commercial Complex, Exhibition Road,
Patna-80000,
Bihar

Contact No. 9135-255-255 from MTS No. and 9135-255-255 from any Non-MTS No

West Bengal

Name: Mr. Indrajit Giri
Fax No. 9153-266-266
E-Mail Address nodal [dot] wb [at] mtsindia [dot] in
Address Sistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata 700091
Contact No. 9153-255-255 from MTS No. and 9153-255-255 from any Non-MTS No.

Rajasthan

Name: Mr. Abhishek Dixit
Fax No.

9875-166-166

E-Mail Address

nodal [dot] rj [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
3, MTS Tower, Amrapali Circle, Vaishali Nagar,
Jaipur, Rajasthan - 302021

Contact No. 9667-644-644 from MTS No. and 9667-644-644 from any Non-MTS No

Tamilnadu

Name: Mr. N.B. Kumar
Fax No.

9150-266-266

E-Mail Address

nodal [dot] tn [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Lords, Block II, 4th Floor, Plot No 1 & 2,
Developed Plot, Industrial Estate,
Ekkaduthangal, Chennai 600032
Tamil Nadu
Phone: 9150-255-255

Contact No. 255 from MTS No. and 9150-255-255 from any Non-MTS No

Uttar Pradesh

UP(E)
Name: Mr. Amit Agarwal
Fax No.

9151-266-266

E-Mail Address

nodal [dot] upe [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Plot No CP-6/101 Faizabad Road, Opp HAL,
Indira Nagar, Lucknow -226016

Contact No. 9151-255-255 from MTS No. and 9151-255-255 from any Non-MTS No
UP(W)
Fax No.

9152-266-266

E-Mail Address

nodal [dot] upw [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
121 Mangal Pandey Nagar ,
Opposite Central Excise Office,
Near CCS University, Meerut - 250001

Contact No. 9152-255-255 from MTS No. and 9152-255-255 from any Non-MTS No

 

Delhi

Name: Mr. Sandip Patnaik
Fax No. 9136-266-266

E-Mail Address

nodal [dot] del [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No. 255 from MTS No. and 9136-255-255from any Non MTS No.

Haryana

Name: Mr. Sandip Patnaik
Fax No. 9138-266-266

E-Mail Address

nodal [dot] hry [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No. 255 from MTS No. and 9138-255-255 from any Non MTS No.

Kerala

Name: Mr. N.B. Kumar
Fax No.

9142-266-266

E-Mail Address

nodal [dot] kl [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
"Ventura", 3rd & 4th Floor,
NH-47 Bypass,
Anchumana, Cochin - 682024
Kerala

Contact No. 255 from MTS No. and 9142-255-255 from any Non-MTS No. 

Kolkata

Name: Mr. Indrajit Giri
Fax No. 9143-266-266
E-Mail Address nodal [dot] wb [at] mtsindia [dot] in
Address Sistema Shyam TeleServices Limited
PS Srijan Tech Park,
9th Floor, DN-52, Sector V,
Salt Lake City, Kolkata 700091
Contact No. 9153-255-255 from MTS No. and 9153-255-255 from any Non-MTS No.

Maharashtra

Name: Mr. Rakesh Keluskar
Fax No. 9145-266-266

E-Mail Address

nodal [dot] mah [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
S-4 Cybercity Tower, Level-3,
Magarpatta City,
Hadapsar, Pune,
Maharashtra - 411028

Contact No. 255 from MTS No. and 9145-255-255 from any Non MTS No.

Karnataka

Name: Ms.Rekha Raj
Fax No. 9141-266-266
E-Mail Address nodal [dot] kk [at] mtsindia [dot] in
Address Sistema Shyam TeleServices Limited
Salarpuria Touchstone, No.15/3, 
Ground Floor, Outer Ring Road, 
Varthur Hobli, Bangalore-5600103
Contact No. 255 from MTS No. and 9141-255-255 from any 
Non-MTS No.

Mumbai

Name: Mr. Rakesh Keluskar
Fax No. 9146-266-266

E-Mail Address

nodal [dot] mum [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
2nd floor Leela business park
office 202- B Sakinaka,
Andheri- Kurla Road,
Andheri (E)
Mumbai - 400 059

Contact No. 255 from MTS No. and 9146-255-255 from any Non MTS No.

Appellate Officer List

Contact MTS Appellate officers from Mon-Fri, between 9:30 am and 6:00 pm.

  • Please note:
    • File complaint with appellate officer within 3 months of resolution of your complaint with nodal officer
    • Keep your complaint case history like complaint number allotted when you lodged your complaint first time
    • Resolution time: 3 months

Andhra Pradesh

Name: Mr. James David
Fax No. 9133-366-366

E-Mail Address

appellate [dot] ap [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
Laxmi Cyber City, 2nd Floor
Block C, Survey No :10 , Kondapur
Hyderabad 500 084

Contact No.

355 (Short Code) from MTS Mobile and 9133-355-355 from any Non MTS No.

Gujarat

Name: Mr. Yogendra Singh
Address: Sistema Shyam TeleServices Limited
3rd Floor, Block 'C' Office No. 2,
The Acropolis Mall, 
Thaltej Cross Road,
S.G. Highway,
Ahmedabad - 380054
E-Mail: appellate [dot] guj [at] mtsindia [dot] in
Fax No. 9137-366-366

Bihar & Jharkhand

Name: Mr. K.K Gupta
Fax No.

9135-266-266

E-Mail Address

appellate [dot] bh [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
5th, 6th & 7th Floor, 5th, 6th & 7th Floor,
Abdul Hai Commercial Complex,
Exhibition Road,
Patna-80000,
Bihar

Contact No. 9135-355-355 from MTS No. and 9135-355-355 from any Non-MTS No

West Bengal

Name: Mr Deepak Saha
Address: Sistema Shyam TeleServices Limited
PS Srijan Tech Park, 
9th Floor, DN-52, Sector V, 
Salt Lake City, Kolkata, 
West Bengal – 700091
E-Mail: appellate [dot] wb [at] mtsindia [dot] in
Fax No. 9153-366-366

Rajasthan

Name: Mr. Rajesh Sabnis
Address: Sistema Shyam TeleServices Limited
3, MTS Tower, 
Amrapali Circle, Vaishali Nagar, 
Jaipur, Rajasthan - 302021
E-Mail: appellate [dot] rj [at] mtsindia [dot] in
Fax No. 9875-166-166

Tamilnadu

Name: Mrs. Vairam Vasu
Address: Sistema Shyam TeleServices Limited
AMBIT IT Park,
32 A & B, Industrical Estate,
2nd Floor, Ambattur, 
Chennai 600 058.
E-Mail: appellate [dot] tn [at] mtsindia [dot] in

Uttar Pradesh

UP(E)
Name: Ms. Nalini Kanakam
Fax No.

9151-366-366

E-Mail Address

appellate [dot] upe [at] mtsindia [dot] in

Address

Sistema Shyam Teleservices Limited
Plot No CP-6/101 Faizabad Road, Opp HAL,
Indira Nagar, Lucknow -226016

Contact No. 9151-355-355 from MTS No. and 151-355-355 from any Non-MTS No
UP(W)
Name: Ms. Nalini Kanakam
Address: Sistema Shyam TeleServices Limited
121 Mangal Pandey Nagar, 
Opposite Central Excise Office, 
Near CCS University, Meerut - 250005
E-Mail: appellate [dot] upw [at] mtsindia [dot] in
Fax No. 01212-604-656

Delhi

Name: Ms. Nalini Kanakam
Address: Sistema Shyam TeleServices Limited
A-194, Phase – I,
Okhla Industrial Area,
New Delhi – 110020
E-Mail: appellate [dot] del [at] mtsindia [dot] in
Fax No. 9136-366-366

Haryana

Name: Mr. Debashish Bhattacharya
Fax No. 9138.366-366

E-Mail Address

appellate [dot] hry [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
A-194, Phase I,
Okhla Industrial Area,
New Delhi 110020

Contact No. 355 from MTS No. and 9138-355-355 from any Non MTS No.

Kerala

Name: Mr Manoj John
Address: Sistema Shyam TeleServices Limited
Nedumkallel Estate,33/144 A,B &D
Alumchuvadu,Civil Lane Road
Palarivattom,Cochin - 682024
E-Mail: appellate [dot] kl [at] mtsindia [dot] in
Fax No. 9142-366-366

Kolkata

Name: Mr Deepak Saha
Address: Sistema Shyam TeleServices Limited
PS Srijan Tech Park, 
9th Floor, DN-52, Sector V, 
Salt Lake City, Kolkata, 
West Bengal – 700091
E-Mail: appellate [dot] wb [at] mtsindia [dot] in
Fax No. 9153-366-366

Karnataka

Name: Ms. Vijayalakshmi Swaminathan
Address: Sistema Shyam TeleServices Limited
Salarpuria Touchstone, No.15/3, 
Ground Floor, Outer Ring Road, 
Varthur Hobli, Bangalore-5600103
E-Mail: appellate [dot] kk [at] mtsindia [dot] in
Fax No. 9141-366-366

Maharashtra

Name: Mr. Anuj Kumar
Fax No. 9145-366-366

E-Mail Address

appellate [dot] mah [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
S-4 Cybercity Tower, Level-3,
Magarpatta City,
Hadapsar, Pune,
Maharashtra - 411028

Contact No. 355 from MTS No. and 9145-355-355 from any Non MTS No.

Mumbai

Name: Mr. Anuj Kumar
Fax No. 9146-366-366

E-Mail Address

appellate [dot] mum [at] mtsindia [dot] in

Address

Sistema Shyam TeleServices Limited
2nd floor Leela business park
office 202- B Sakinaka,
Andheri- Kurla Road,
Andheri (E)
Mumbai - 400 059

Contact No. 355 from MTS No. and 9146-355-355 from any Non MTS No.

Comments

Complaint against your representative and not satisfied with ser

Dear Sir,

I have taken a data card of your company MTS on 8th Jan, when I tried to access internet via your data card, I was not getting connection and data transfer speed was too erratic, I have complained for the same on your customer care around 20-30 times, but I didn't received proper response, nor my problem was resolved.

After that your sales guy Javed Hussain Contact No. 8432701113, has told me that the plan for my billing and usage will be 3.1 MBps till 12 GB after that 256 KBps for a charge of 3368 for 4 months. The download speed I am getting is around 100-150 kbps and when I called your customer care they told me that the download speed I will get after 12 GB will be 144 KBps. When I tried to get assistance for the plan change, I called customer care but they denied stating that I cant change my plan since atleast 3 months. This condition was also not told to me by your sales representative.

I am totally dissatisfied with the services provided and rendered by you. I am not getting proper data transmission speed as mentioned by your sales representative, my problem has not been resolved yet though I have called your customer care center several times, your sales representative misguided me and has promised me plans on your behalf that were non existent.

I would request you to resolve my problem as soon as possible, in the absence of which I would be forced to move my problems and grievance to consumer court.

Waiting for a early reply and quick resolution of my problem.

MTS Mblaze no. 9667358280
Complain no. JAN/16031 (Regarding Speed problem)
Request no. 722674 (Regarding Plan Change)

nodal zone uttarakhand no where to be seen

The nodal zone uttarakhand is no where to be seen. then how customer from uttarakhand convey their problem.

installatio for mobile tower in lodam

sir in chhattishghTo,
The network
Install department
MTS (C.G)
Subject:-IT IS VERY IMPORTANT TO INSTALL A NETWOR IN LODAM .
Sir,
I want to notice you that in my village Lodam there are no coverage of your network and I think that hear must be Vodafone network. Hear are only SMART,RIM,BSNL are available this network having problem congestion , power failure ,network failure, we do not satisfied with these network in Lodam there is above then 10,000 people .
If you sold install a network then you sold be cover all this site. They are as following
1. Check post of r.t.o border without chicking no truck will go inside chekd for 10 to 20 min .
2. Seltax cheak post
3. Mandi chek post
4. Police chowiki
5. Crp camp
6. More then 15 village cover.
7. From 5 km far away from Jharkhand.
8. Nh73 hi way road.
9. Many things are left which I cant notice you.
10. From Lodam to Jashpur there are four tower of rim. And your not just one .
By this I want to convens you to install a network in my on land or in my bullding . it is a perfect location for network I have more then two ekar plz come to see my site my addres are as follos
Name:- Lakhvinder jit singh (lucky), vpo:-lodam, dist :-jashpurnagar chhattishgarh
pin:-496338, phone no:- 9770629393,9770779393,9406309393,07763266229.
Email id is :- Luckylodam [at] gmail [dot] com Luckyjashpur [at] gmail [dot] com
ar there are no network in lodam border . plz install a network as soon as posibal

ploblem regarding porting

Respected sir,
sir i face a problem regarding porting from Mts to any other company and the no. is 9138588888 . sir firstly i tried to port in IDEA but your company rejected this and tell us that there is any agreement between us but sir i don't have any agreement with you then i tried to port in AIRTEL but you rejected this also. now, i applied to port in IDEA POSTPAID sir this time please i request you to please agree and allow idea to port in there company and if there is any agreement then show it to me.

To
Email: customercare [dot] hr [at] mtsindia [dot] in
Phone: 9138-266-266 (nodal officer)
please contact me at my alternate contact no. 9991000598

mts page is getting cut off

mts page is getting cut off in my browser

Thanks
Aamir