LG Customer Care No. 1800 315 9999

Organization: 
Toll free Number(s): 
  • 1800 180 9999 (Customer Support, 24 hrs, 7 days)
  • 1800 315 9999 (Alternate Customer Support 24 hrs, 7 days a week)
All India Number(s): 
  • 080-6937 9999 (Call LG Support 24 hrs, 7 days a week)
  • 9711 709 999 (Whatsapp Support, Mon to Sat 9am to 6pm)

IVRS Menu No. 1800 315 9999 / 080-6937 9999

  • Press 1 : To connect with us through whatsapp
  • Press 2 : To continue this call
    • Press 1: For Demo Installation of Product
    • Press 2: For Repair Service Query
    • Press 3: For Safe and Responsible Disposal Of E-waste of Product

Email

Important Links

Install App

Stores Locator

Access Support by sending SMS 

  • Send SMS to 5757554

LG Call Support

Services Contact No. Hours of Operation Email
For Customer 1800-315-9999
1800-180-9999

24 hrs, 7 days a week,
except national holidays

Email Support

For Business 1800-180-9898 Monday to Sunday
excluding National holidays,
9:00am to 6:00pm IST
Service Query :
b2bsupport [dot] india [at] lgepartner [dot] com
Sales Query :
b2b [dot] solutions [at] lge [dot] com
SAC 1800-180-3575 Monday to Saturday
excluding National holidays,
9:00am to 6:00pm IST
Service Query :
cac [dot] service [at] lgepartner [dot] com
Sales Query
:sac [dot] marketing [at] lge [dot] com

Cancellations And Returns

  • In a rare case if a cancelled order is still delivered, please raise a return request within 24 hours at
    toll free number Return will be taken only if product is not Opened and not used.
  • It may take up to 7-10 days for refund credit to reflect into customer account after the refund is initiated.
  • A request will be initiated by customer to arrange for pickup of the product by calling Customer Care.
    Before accepting a return logistics partner will ask to share a copy/image of the DOA Sealed product
    and the DOA Certificate.
  • For more information please read.

For Feedback

Global Service Network / Offices

Asia
Country Contact Email
Australia 1800 638 080 b2bsupport [at] lge [dot] com [dot] au
China 400-819-0011 (ID)
400-611-9999 (CAC)
cic [dot] promotion [at] lgepartner [dot] com
Hong Kong (852) 3543-7777 cshelpdesk [at] lge [dot] com
India 1800-180-9898 b2bsupport [dot] india [at] lgepartner [dot] com
Indonesia 14010 ade [dot] ramdhana [at] lge [dot] com
Japan 0120-711-228 b2bsupport [dot] jp [at] lge [dot] com
Kazakhstan 8-8000-805-805 (2255 GSM)
+7 775 888 70 77 (whats app only)
zhan [dot] saktapbergenuly [at] lge [dot] com
Korea 1544-8777 b2b [dot] servicerequest [at] lge [dot] com
Macau (852) 3543-7777 cshelpdesk [at] lge [dot] com
billy1 [dot] wong [at] lge [dot] com
Malaysia 1300-822-822 mylgservice [at] lge [dot] com
New Caledonia   32 60 dites LG PRO b2bsupport [at] lge [dot] com [dot] au
New Zealand 1800 638 080 b2bsupport [at] lge [dot] com [dot] au
Philippines (02) 7902-5545 b2b [dot] cic [at] lge [dot] com
Singapore 6512-0555 lgesg [at] lge [dot] com
Sri Lanka   6512-0555 lgesg [at] lge [dot] com
Taiwan 0800-898-899 yuan [dot] kuan [at] lge [dot] com
Thailand 02-8785757 paramee [dot] pk [at] lge [dot] com
Vietnam 1800 1503 ha [dot] phi [at] lge [dot] com
Europe
Andorra 91 211 22 33 b2b [dot] es [at] lgepartner [dot] com
Austria 49-(0)18-06-807-020 b2b [dot] service [at] lge [dot] de
Belarus 8 820 0071 1111 b2bsvc [dot] russia [at] lge [dot] com
Belgium 015 200255 b2b [dot] lgbenelux [at] lge [dot] com
Bosnia & Herzegovina (033) 911 811 korisnicka [dot] sluzba [at] lge [dot] com
Bulgaria 0 700 1 5454 customer [dot] care [at] lge [dot] com
Croatia 01 553-5554 korisnicka [dot] sluzba [at] lge [dot] com
Czech Republik CZ : 810 200 280
SK : 0850 850 710
-
Denmark 802 509 40 b2bservice [at] lge [dot] com
Finland 0800 114 635 b2bservice [at] lge [dot] com
France 32-60 and say "LG PRO" savbtob [at] lge [dot] com
Germany 49-(0)18-06-807-020 b2b [dot] service [at] lge [dot] de
Great Britain   +44 (0) 844-248-6655 lgsupprt [at] sbe-ltd [dot] co [dot] uk
Greece 801-11-500-400 b2b [dot] hellas [at] lge [dot] com
Hungary 06-1-54-54-054 ugyfelszolgalat [at] lge [dot] com
Iceland 0771 54 54 50 b2bservice [at] lge [dot] com
Ireland +44 (0) 844-248-6655 lgsupprt [at] sbe-ltd [dot] co [dot] uk
Italy 800 699 707 national call (FOC)
+39 02 84254903
international call (Payment)
supporto [dot] b2b [at] lge [dot] com
Latvia 802 002 01 victor [dot] timofeyev [at] lge [dot] com
Lithuania 8 800 080 81 victor [dot] timofeyev [at] lge [dot] com
Luxembourg 0032 15 200255 b2b [dot] lgbenelux [at] lge [dot] com
Monaco 32-60 and say "LG PRO" savbtob [at] lge [dot] com
aurelie [dot] ravaudet [at] lge [dot] com
Netherland 0900 543 2222 B2B [dot] lgbenelux [at] lge [dot] com
Norway 800 10 134 b2b [at] lgservice [dot] se
Portugal 351-808-78-54-54 pt [dot] cic [at] lge [dot] com
Romania +4021-315-4376 -
Russia 8 800 200 76 70 b2bsvc [dot] russia [at] lge [dot] com
Spain 91 211 22 33 b2b [dot] es [at] lgepartner [dot] com
Sweden 0771 54 54 50 b2bservice [at] lge [dot] com
Switzerland 49-(0)18-06-807-020 b2b [dot] service [at] lge [dot] de
Türkiye 0216 314 5224
(Sadece Kurumsal Hat)
infob2btr [at] lge [dot] com
Ukraine 0 800 303 023 b2bsvc [dot] russia [at] lge [dot] com
Middle East
Armenia 06700333 Support [dot] b2b [at] lge [dot] com
Azerbaijan (+99412) 4047354 Support [dot] b2b [at] lge [dot] com
Egypt 19960 amr [dot] khalaf [at] lge [dot] com
mahmoud [dot] awes [at] lge [dot] com
Iraq 8001110 hyungnam [dot] kim [at] lge [dot] com
Jordan 01154954
08005454(Landline)
hyungnam [dot] kim [at] lge [dot] com
Lebanon 1273 hyungnam [dot] kim [at] lge [dot] com
Pakistan 0800 15454 Support [dot] b2b [at] lge [dot] com
U.A.E (Dubai, Abu Dhabi) +971 4 805 0299 support [dot] b2b [at] lge [dot] com
Bahrain +971 4 805 0299 support [dot] b2b [at] lge [dot] com
Kuwait
Qatar
Oman
Israel 972-9-973-4513 nil1 [dot] larom [at] lge [dot] com
Africa
Algeria 021 365454 abdelghani [dot] daaou [at] lge [dot] com
Mauritius 230-206-1888 velly [dot] maphosa [at] lge [dot] com
infodesk [at] dragonelectronics [dot] mu
Morocco 080-100-5454 abdelali [dot] bachri [at] lge [dot] com
Angola 80098115454 kehinde [dot] olaleye [at] lge [dot] com
olaniyi [dot] abimbola [at] lge [dot] com
sejin1 [dot] im [at] lge [dot] com
Ghana 80098115454 kehinde [dot] olaleye [at] lge [dot] com
olaniyi [dot] abimbola [at] lge [dot] com
sejin1 [dot] im [at] lge [dot] com
Kenya 800 545454
Whats App 0700 545454
frank [dot] mwonga [at] lge [dot] com
cornelius [dot] mundia [at] lge [dot] com
Nigeria 80098115454 kehinde [dot] olaleye [at] lge [dot] com
olaniyi [dot] abimbola [at] lge [dot] com
sejin1 [dot] im [at] lge [dot] com
South Africa 0800 54 54 54(LG LG LG) velly [dot] maphosa [at] lge [dot] com
North America
Canada 1-888-542-2623
1-855-286-2456 (B2B Only)
b2b [dot] support [at] lge [dot] com
USA 1-888-865-3026 ID : commdisplay [at] lgsupport [dot] com
Solar : solardist [at] lgsupport [dot] com
CAC : cacdist [at] lgsupport [dot] com
South America
Argentina 0800-345-5422 dario [dot] scianca [at] lge [dot] com
Brasil 0800-727-5454
3003-5454
suporte [dot] b2b [at] saclge [dot] com [dot] br
Chile 800-54-2000 gerald [dot] zarate [at] lge [dot] com
Colombia 018000 910 054 gustavo [dot] ayala [at] lge [dot] com
Costa Rica 0-800-507-5454 b2b [dot] servicerequest [at] lge [dot] com
Curacao (507)-800-5454 b2b [dot] servicerequest [at] lge [dot] com
Dominican Republic 1-800-751-5454 b2b [dot] servicerequest [at] lge [dot] com
Ecuador 1-800-101092 b2b [dot] servicerequest [at] lge [dot] com
El Salvador   00-800-6309 b2b [dot] servicerequest [at] lge [dot] com
Guatemala 1-801-422-5454 b2b [dot] servicerequest [at] lge [dot] com
Haiti (507)-800-5454 b2b [dot] servicerequest [at] lge [dot] com
Honduras 800-2791 9270 b2b [dot] servicerequest [at] lge [dot] com
Mexico 01 800 801 2354 serviciob2b [at] lge [dot] com
Panama (507)-800-5454 b2b [dot] servicerequest [at] lge [dot] com
Peru   0-800-1-2424 -
Puerto Rico   001-800-510-9564 b2b [dot] servicerequest [at] lge [dot] com
Trinidad And Tobago 1-877-490-9112 b2b [dot] servicerequest [at] lge [dot] com
Venezuela 0-800-542-4477 b2b [dot] servicerequest [at] lge [dot] com

Office Address

LG Electronics India Pvt. Ltd,
A-24/6, Mohan Cooperative Industrial Estate,
Mathura Road, New Delhi - 110044.

Social sites

Comments

mobile pouch (cover)

Dear sir
we purchased LG GX300 mobile Rs 5300, but for this mobile we are not getting right mobile pouch (cover) in chittoor dist. Andhra pradesh.with out cover whenever it follen (drop) from my hands screen is damaged & appears scraches.It hurting my heart kindly help us.

thanking you

A.G.MADHAVA REDDY
MOB:9441555508,
:8978299617

regarding refrigarator problem

i have bought one lg 285sedg5 refrigarator from lg showroom and i have registered complaints regarding it's product and my complaint no is . RNA110628025128 but after this no responce from the lg support side was came . many weeks passes but still no communication from your side how i will expect to this big brand plls provide the service related to it as soon as possible .
rohit gupta
9953131312

Again Facing problem In LED

My name Salim Vohra , I was purchase 32LED4600 on 16/03/2011 then after first time face volume problem in led that time was Replaced on 23/05/2011 but now we are again facing problem on display within 1 Months and 15 day, so please request you we are not Satisfied with LG Service.
I would request you to kindly look into the matter and do the needful as soon as possible.
Kindly Contact On :- 09824240466 / 09824916275

LG ROAD SIDE CO

I THINK EVERYONE & ANYONE WHO READS SHOULD NOT BUY LG PRODUCT THEY BLOODY SUCK YOUR LIFE IN AFTER SALES SERVICE

Poor response from LG for repair of my LED TV

Hello Sir, I need to get my LED TV repaired,its still under warranty.My request No is RNA110525064349 . The service center people are not responding .I am behind them from last one month and 10 days.Even repeated calls to call centre are not helpful. Hope to get some response from LG. Regards Rajesh

COMPLAINT ABOUT MY ONE AND A HALF MONTH OLD HANDSET(T-325)

I HAD PURCHASED A LG T-325 HAND SET FROM UNIVERCEL ON 16-05-2011 . AND I AM EXPERIENCING A PROBLEM IN MY HAND SET IF THE CONTACT THE SERVICE CENTER IN INFANTRY ROAD,BANGALORE....THEY R NOT GIVING ME A SUITABLE SOLUTION SO I REQUEST U PPL TO TAKE A ACTION AGAINST THIS N GIVE ME A SUITABLE SOLUTION

RNA110618018686

My TV PCB board had problem and is been taken for repair since two weeks.
It is still not repaired and returned despite calling everyday thrice to the local service engineer.
Same was escalated to CC and they furbished me with a new RNA No- RNA110624081824.
Finally yesterday, CC provided me a escalation number of some Lata kombil 9820871195, who i called up thrice but didnt pick up the phone.
I have bought another TV LG LED version 6 months back and am starting to seriously regret the deal, as with this type of post sales support i should have opted for some other brand.
Seriously Disappointed,
Ninad Ghag

Your AC refrigent details required

We would like to know what type refrigent is used in all your AC and refrigerators and what is the ODP level of such refrigent?

Split A/C repair complaint

This is our second reminder toyour office. after 20 days of our complaint one of your dealer service people came here to attend the problem. My AMC got over on 11-6-2011.After so many reminder calls your employees are not responding and we forced to send emails to your office. He said your AMC is lapsed, so have to pay for service. I like to continue my AMC, right now I am ready to pay for AMC. He said you have to pay Rs.1100/- to fill the gas one day before. Next day we will come for filling and attend your problem.
We never thought LG people are also cheating their own customers in this way. You can very well check up my regulaorities against your product. From last 5 years I am in AMC. Because of your people negligence only it got delayed.
We appriciate immidiate action from your side.

Pls update the Tel no of

Pls update the Tel no of service stations and dealers in jamshedpur, Jharkhand because either the nos are not valid or not of LG

To shift AC FRom Kompally to Kamalapuri Colony Hyderabad

Services required for shifting my AC's

LG Mobile Customer Care center Ahmedabad

Sir,
i am Having LG GU220 Mobilephone I have some trouble in instrument pl send me the detail adress of LG Mobile Customer Care in Ahmedabad.
Harshang

in-sincerity of the LG officials

we have purchased one no of LG 2.0 tn split air condition in the month of June 2011. we have installed the same without any problem, but our remote in not working properly. I logged a complaint and gave the all address and contact number. then they called me to know the exact location when i said our factory address the was stunned and told they have a different address at minto park. when i requested them to rectify the address and send somebody to our said address they told this not their job. they also told they will cancel our call and asked me to logged a complaint again.

this is a sincerity of the customer care officers of that esteemed company?

complaint

i want to lodge the complaint through e-mail

LG poor call center experience

I have 3 AC, 2 TV and one washing machine,. I will get rid of them in my next opportunity from LG. I tried reaching LG care and after 2 hours of repeated attempts, on the first instance the line got disconnected and no one even bothered to call me back. On the second instance, the rep, had my address wrong and kept asking for details of my date of purchase etc, while I am on AMC contract with them. I sincerely think I have been fooled with LG and would not only buy any more products from them, but make sure I recommend others to stay away from LG. Poor customer service, and when they take AMC they promise every 3 month service and in the past 15 months after reminders from me they serviced only twice. This is day light robbery.

LG India are suckers , don't

LG India are suckers , don't buy LG products.

double-door refrigerator model nO.GR-T252GP

I was told that the service engineer will contact me within 24 hours. So far no person turned up. My machine is not working for the past 48 hours. I have booked my complaint twice - rna110618056288 and rna110619070280. Please contact me immediately.

worst service

worst service i have ever experinced in my life. improve the service. my complaint no. RNA110603028520

Lg toll free no is not

Lg toll free no is not working pls give me a other no.

poor customer service

I called up at customer care several times but i was unable to connect with any executive the call automatically disconnected. If LG will not improve its services then it'll be in loss.

poor service

2 NOS. TOWER TYPE A/Cs. REPAIRED ON 5TH MARCH, VIDE BILL NO.3477 & 3478 DT.5.3.2011 FAILED AGAIN . SERVICE PERSON YET TO REPORT . GENERAL FABRICATORS, 12 INDUSTRIAL ESTATE, BHILAI, C.G.

LG KU990

Dear Sir. I have LG KU990 mobile. Last a few days before it is not working my phone. My battery also demaged. I searched battery for this mobile but it cannot found it to buy. I need proper service center for repair this mobile. I am staying in Coimbatore city, Tamilnadu State, India. with regards S.Prabhu

Regarding not getting your toll free number

Dear All, Its regarding my complain of Window a/c for which I am trying your toll free no18001809999 but sorry I cant ,so please help me with any other alternative number as its very urgent.

Installaton of split AC

Total irresponsible behavior of LG. Purchased split AC on 4th May 11 with the assurance to get it installed within 24 hrs. But till date i.e 10th May 11 pending. Number of times contacted the Arevee Sales, South Delhi, and on no. 18001809999, every time response getting is -- "will be done within next 24 hrs". Will LG fix the responsibility and get the AC installed immediately.