Kolkata GPO Contact No. | India Customer Care

Organization:

India Post

Toll free Number(s):

1800 266 6868 (Customer Support, 9am-6pm Mon-Sat)
1800 11 2011 (For International Mails)
1800 425 2440 (For ATM/ Debit Card, Mobile/ Internet/ SMS Banking related grievances)

All India Number(s):

033-2225 3800 (For Contact)
033-2212 3151 (For Support)

Website:

Official Website

Email

cpmg_wb [at] indiapost [dot] gov [dot] in (For General Query)

Important Links

Important Contact

Timing: 10 am to 6 pm (Except Sundays & Gazetted Holidays)

Sr.No.	Office Name	Contact No.	E-mail ID	Address
1	Speed Post Customer Care Centre (Speed Post Mails related)	033-25506010 033-25506011	nshkolkataairport [at] indiapost [dot] gov [dot] in spccckolkata28 [at] gmail [dot] com adpgcowb [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	Dum Dum Post Office Building, 1st Floor, Kolkata-700028
2	Customer Care Centre, Kolkata RMS (Registered Mails related)	033-22105519 033-22623508	crckolkatarms [at] gmail [dot] com adpgcowb [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	CRC Complaint Branch, Kolkata RMS, Kolkata-700001 CCC, Kolkata RMS, Kolkata-700001
3	International Mails related grievances	033-22623936 033-22438580	imqmwb [at] gmail [dot] com foreignpostkolkata [dot] wb [at] indiapost [dot] gov [dot] in adpgcowb [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	Foreign Post Office, Kolkata, Kolkata-700001
4	COD articles related grievances	033-22120040	codmonitoring [dot] wb [at] gmail [dot] com adpgcowb [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	O/o the CPMG, WB Circle, Yogayog Bhawan, Ground Floor, Kolkata-700012
5	Postal Life Insurance (PLI) related grievances	1800 345 5655 033-22120710 033-22120524	wbpli [at] indiapost [dot] gov [dot] in ddmpliwb [at] gmail [dot] com ddmlikol [at] rediffmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	O/o the CPMG, WB Circle, Yogayog Bhawan, 1st Floor, Kolkata-700012
6	Savings Bank related grievances	033-22120064 033-22120006	adsbdop [at] rediffmail [dot] com adsbdop [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	O/o the CPMG, WB Circle, Yogayog Bhawan, 5th Floor, Kolkata-700012
7	For all kinds of Public Grievance purposes	033-22120700 033-22120612 033-22120500	adpgcowb [at] gmail [dot] com cpmg_wb [at] indiapost [dot] gov [dot] in	O/o the CPMG, WB Circle, Yogayog Bhawan, Kolkata-700012

Directory of Officers, West Bengal Circle

SNo.	Name	Designation	Office	Email
1	Mr Vidhan Chandra Roy	Chief Postmaster General, West Bengal Circle	033-22253800, 033-22123151 Fax-033-22120811	cpmg_wb [at] indiapost [dot] gov [dot] in
2	Mr Anil Kumar	Postmaster General (Mails & BD)	033-22259909 Fax-033-22121286	pmg_mmwb [at] indiapost [dot] gov [dot] in
3	Mr Gaurav Singla	Director of Postal Services(HQ)	033-22120139 Fax-033-22120122	dpshqkolkata [at] indiapost [dot] gov [dot] in
4	Mr R K Singh	General Manager (Postal Accounts & Finance)	033-22121656 Fax-033-22120526	gmfinancekolkata [at] indiapost [dot] gov [dot] in
5	Mr Akhilesh Kumar Pandey	Postmaster General, North Bengal Region	033-2436550, 033-2436530 Fax-033-2525041	pmg_nbengal [at] indiapost [dot] gov [dot] in
6	Mr Gaurav Singla	Director of Postal Services, North Bengal Region	0353-2436700 Fax-033-2436543	dpsnbengal [at] gmail [dot] com
7	Mr Akhilesh Kumar Pandey	Postmaster General, Sikkim Region	03592-202610	pmg_sikkim [at] indiapost [dot] gov [dot] in
8	Mr Anil Kumar Singh	Post Master General, Andaman & Nicobar Islands Region	03192-230485	pmg [dot] andaman [dot] nicobar [at] gmail [dot] com
9	Ms S S Kujur	Post Master General, South Bengal Region	033-22253929, 033-22120951 Fax-033-22120951	pmg_sbengal [at] indiapost [dot] gov [dot] in
10	Ms Bipasha Singla	Director of Postal Services, South Bengal Region	033-22120144 Fax-033-22120431	dopsouthbengal [at] indiapost [dot] gov [dot] in
11	Mr Sanjiv Ranjan	Postmaster General, Kolkata Region	033-22121880, 033-22253646 Fax-033-22120077	pmg_kolkata [at] indiapost [dot] gov [dot] in
12	Ms Bipasha Singla	Director of Postal Services, Kolkata Region	033-22120231, 033-22120888 Fax-033-22120888	dpskolkata_rgn [at] rediffmail [dot] com
13	Ms Bipasha Singla	Director of Postal Services, Kolkata GPO, Kolkata-700001	033-22105150 Fax-033-22105611	directorkolkatagpo [at] gmail [dot] com
14		Director of Accounts, Kolkata - 700012	033-22121393 Fax-033-22120443	dapkolkata [at] indiapost [dot] gov [dot] in
15		Senior Architect, Kolkata-700012	033-22120676, 033-22120280 Fax-033-22120676	sapostskol [at] gmail [dot] com
16	Mr Sanjay Kumar	SE (Civil)	033-22120858 Fax-033-22120860	sepcckol [at] gmail [dot] com

Regional Offices

SNo.	Name	Designation	Contact No .	Address
1	Shri S. Sarkar	Senior Superintendent of Post Offices, East Kolkata Division, Kolkata - 700 014	033-22849003 033-22849608 ek014 [at] rediffmail [dot] com	Office of the Senior Superintendent of Post Offices, East Kolkata Division, 11/1, Dr. Suresh Sarkar Road, Kolkata , 700 014
2	Shri G.K.Jana	Senior Superintendent of Post Offices, North Kolkata Division, Kolkata - 700 037	033-25567251 nk700037 [at] gmail [dot] com	Office of the Senior Superintendent of Post Offices, North Kolkata Division, 5A, Indra Biswas Road, Belgachia, Kolkata , 700 037
3	Shri M. Kumar	Senior Superintendent of Post Offices, South Kolkata Division, Kolkata - 700 029	033-24663008 033-24197707 sk029 [at] rediffmail [dot] com	Office of the Senior Superintendent of Post Offices, South Kolkata Division, Kolkata , 700 029
4	Shri S.C. Biswas	Senior Superintendent of Post Offices, Central Kolkata Division, Kolkata - 700 007	033-22735218 sspoc [at] gmail [dot] com	Office of the Senior Superintendent of Post Offices, Central Kolkata Division, 18, Bal Mukunda Makkar Road, Barabazar Head Post Office Building, 8th Floor, Kolkata , 700 007
5	Shri R.N. Ram	Senior Superintendent of Post Offices, North Presidency Division, Kolkata - 700 120	033-25926088 ssposnorthpresi [at] rediffmail [dot] com	Office of the Senior Superintendent of Post Offices, North Presidency Division, Kolkata ,700 120
6	Shri A. Sarkar	Superintendent of Post Offices, South Presidency Division, Kolkata - 700 144	033-24338409 spossouthpresi [at] rediffmail [dot] com	Office of the South Presidency Division, Baruipur, Kolkata , 700 144
7	Shri P. Das	Superintendent of Post Offices, Nadia North Division, Krishnanagar - 741 101	03472-252288 sposnadianorth [at] rediffmail [dot] com	Office of the Superintendent of Post Offices, Nadia North Division, P.O. Krishnanagar, Dist. Nadia, 741 101
8	Shri S.G. Giri	Superintendent of Post Offices, Nadia South Division, Kalyani - 741 235	033-25820006 sposnadiasouth [at] rediffmail [dot] com	Office of the Superintendent of Post Offices, Nadia South Division, Kalyani , 741 235
9	Smt. S. Mukherjee	Superintendent of Post Offices, Barasat Division, Kolkata - 700 124	033-25523577 sposbarasat [at] rediffmail [dot] com	Office of the Superintendent of Post Offices, Barasat Division, Barasat, Kolkata, 700 124
10	Shri J.K. Bhattachaya	Superintendent of Post Offices, Murshidabad Division, Berhampore (WB) - 742 101	03482-250008 sposmurshidabad [at] rediffmail [dot] com	Office of the Superintendent of Post Offices, Murshidabad Division, Barrack Square (North), Cantonment Road, P.O. Berhampre(W.B), Dist. Murshidabad , 742101
11	Shri P.K. Mitra	Superintendent of Post Offices, Birbhum Division, Suri 731 101	03462-255260 sposbirbhum [at] rediffmail [dot] com	Office of the Superintendent of Post Offices, Birbhum Division, P.O. Suri, Birbhum , 731 101
12	Shri D.N. Prasad	Chief Postmaster, Barabazar Head Post Offices, 700 007	033- 22693221 chpmbarabazarho [at] rediffmail [dot] com	Barabazar Head Post Office, Kolkata , 700 007
13	Shri J. Chaudhuri	Senior Postmaster, Alipore Head Post Office, 700 027	033-24791644 srpmaliporeho [at] rediffmail [dot] com	Office of the Senior Postmaster, Alipore Head Post Office, Kolkata , 700 027
14	Shri S. Bera	Dy. Director PO (Admn), Kolkata GPO, Kolkata - 700 001	033-22438849 ddpo1adminkolkatagpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata , 700 001
15	Shri M. Mukherjee	Dy.DirectorPO(Savings), Kolkata GPO, Kolkata - 700 001	033-22105094 ddpo2sbkolgpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata , 700 001
16	Vacant	Dy.DirectorP(Delivery), Kolkata GPO, Kolkata - 700 001	033-22105537 ddpo3deliverykolgpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata, 700 001
17	Shri P. B. Acharaya	Dy.DirectorPO (BD&Mkt), Kolkata GPO, Kolkata - 700 001	033-22105652 ddpo4bdmktgpkolgpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata , 700 001
18	Smt. J. Bhattacharjee	Dy.DirectorPO (Accounts), Kolkata GPO, Kolkata - 700 001	033-22434483 ddpo5acctskolgpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata , 700 001
19	Shri B. Saha	Dy.DirectorPO (Treasury), Kolkata GPO, Kolkata - 700 001	033-22105651 ddpo6treasurykolgpo [at] gmail [dot] com	Office of the Director, Kolkata General Post Office, Kolkata , 700 001
20	Shri D. K. Saha	Deputy Director of Accounts(Postal), Office of the General Manager (PA&F), West Bengal Postal Circle,Kolkata - 700 012	033-22121053 deb [dot] sengupta [at] rediffmail [dot] com	Office of the General Manager (Postal Accounts & Finance), West Bengal Postal Circle, Kolkata , 700 012
21	Shri J.K.Raut	ADPS-I, O/O the PMG, Kolkata Region, Kolkata - 700 012	033-22120023 adpskr1 [at] gmail [dot] com	Office of the Postmaster General, Kolkata Region, Kolkata , 700012
22	Shri M.K. Das	ADPS-II, O/O the PMG, Kolkata Region, Kolkata - 700 012	033-22121079 adpskr2 [at] gmail [dot] com	Office of the Postmaster General, Kolkata Region, Kolkata , 700 012
23	Shri Debasis Chatterjee	ADPS-III, O/O the PMG, Kolkata Region, Kolkata - 700 012	033-22120905 adpskr3 [at] gmail [dot] com	Office of the Postmaster General, Kolkata Region, Kolkata, 700 012
24	Shri J. Majumder	ADPS-IV, O/O the PMG, Kolkata Region, Kolkata - 700 012	033-22120845 adpskr4 [at] gmail [dot] com	Office of the Postmaster General, Kolkata Region, Kolkata , 700 012
25	Shri T. K. Dutta	Sr. Accounts Officer/ICO SB, O/O the PMG, Kolkata Region, Kolkata - 700 012	033-22120059 sraosbengal [at] gmail [dot] com	Office of the Postmaster General, Kolkata Region, Kolkata, 700 012
26	Shri B. Achariya	ADPS-III, O/o the PMG, South Bengal Region, Kolkata - 700 012	033-22120209 dopsouthbengal [at] gmail [dot] com	Office of the Postmaster General, South Bengal Region, Kolkata , 700 012
27	Shri Siddhartha Bhattacharjee	Assistant Director of Postal Services (PG)	033-22120500 adps_pg [at] rediffmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata -700012
28	Shri S.K.Bera	ADPS(Staff, Est &PN), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120120 adpsstaffwb [at] gmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
29	Shri K.K. Rana	ADPS(Rectt), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120063 adrecttcowb450 [at] gmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
30	Shri S. Majumder	AD(Bldg), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120880 adcobldg [at] gmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700012
31	Shri N. Mitra	ADPS(FS), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120219 adsbdop [at] rediffmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
32	Shri A. Pramanik	ADPS(P&SR&PO), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120178 adpwbc [at] gmail [dot] com	5th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
33	Shri N. Mandal	ADPS(Mails), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22121913 wb [dot] circle [at] gmail [dot] com	7th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata, 700 012
34	Shri N.C.Das	ADPS(Inv&Court), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120192 adpsinvco [at] gmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
35	Shri N. Saha	DDM(PLI), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120710 ddmlikol [at] rediffmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, Yogayog Bhawan (1st Floor), Kolkata , 700 012
36	Shri J.Barua	ADPS(A/cs, Technical & Welfare), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120003 adawbcircle [at] gmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, 6th Floor, Yogayog Bhawan, Kolkata , 700 012
37	Shri S. Mallick	Vigilance Officer, O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120286 vowbcircle [at] gmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, 7th Floor, Yogayog Bhawan, Kolkata , 700 012
38	Shri A. Kewat	AD(OL), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120099 adolwbc [at] gmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, Yogayog Bhawan, Kolkata , 700 012
39	Shri D. Bose	ADPS(TO), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120691 adtowb [at] gmail [dot] com	6th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
40	Shri S. Gharai	ADPS(BD), O/o the Chief PMG, W.B. Circle, Kolkata-700 012	033-22120242 bdcwbc [at] gmail [dot] com	Office of the Chief Postmaster General, West Bengal Circle, Kolkata, 700 012
41	Shri R.N. Konar	Accounts Officer (Budget), O/o the Chief PMG, W.B.Circle, Kolkata - 700 012	033-22120130 aobgt [at] rediffmail [dot] com	6th Floor, Yogayog Bhawan, Office of the Chief Postmaster General, West Bengal Circle, Kolkata , 700 012
42	Shri P. Bhowmick	Superintendent, PSD, Kolkata	033-25579060 sppsdkolkata [at] yahoo [dot] co [dot] in	Office of the Superintendent, Postal Stores Depot, Kolkata. , 700 002
43	Shri C. Chattopadhyay	Superintendent, CSD, Kolkata	033-22696134 spcsdkolkata [at] yahoo [dot] in	Office of the Superintendent, Circle Stamp Depot, 15, Bal Mukund Makar Road, Kolkata , 700 007
44	Smt. O. Radha	Senior Architect, Department of Posts, Yogayog Bhawan, 3rd Floor, Kolkata - 700 012	011-2096072 Madhavinajgaonkar [at] gmail [dot] com	Senior Architect(P), Delhi (holding Additional Charge), Department of Posts, 4th floor, Dak Bhawan, Sansad Marg, New Delhi - 110 001
45	Shri S. Majumder	Executive Engineer(Civil), Postal Civil Circle, Yogayog Bhawan, 4th Floor, Kolkata - 700 012	011-22121280 eepcckolkata [at] gmail [dot] com	Office of the Superintending Engineer, Yogayog Bhawan, 36,C.R.Avenue, Kolkata, 700 012
46	Shri K. B. Roy	Executive Engineer, Postal Civil Division No. 1, 3rd Floor, Yogayog Bhawan, Kolkata - 700 012	033-22121441 eepcd1kol [at] gmail [dot] com	Office of the Executive Engineer(C), Postal Civil Division No. 1, 3rd Floor, Yogayog Bhawan, Kolkata , 700 012
47	Shri S. K. Bose	Executive Engineer, Postal Civil Division No. 2, 2nd Floor, Yogayog Bhawan, Kolkata - 700 012	033-22121189 skb2477 [at] gmail [dot] com	Office of the Executive Engineer (C), Postal Civil Division No. II, Yogayog Bhawan, 2nd Floor, P-36, C.R.Avenue, Kolkata , 700 012
48	Shri B. R. Toppo	Executive Engineer(Elect), Postal Electric Division, 13th Floor, Yogayog Bhawan, Kolkata - 700 012	033-22120646 eeepedkolkata [at] gmail [dot] com	Office of the Executive Engineer (Electrical), Postal Electrical Division, 13th Floor, Yogayog Bhawan, Kolkata , 700 012
49	Shri S.B. John Varaprasad Luke	Senior Manager, Mail Motor Services, Kolkata 700 015	033- 22510780 mailmotorkol [at] gmail [dot] com	Office of the Senior Manager, Mail Motor Services, Kolkata. , 700 015
50	Shri D. Dasgupta	Superintendent, R.M.S H Division, Kolkata 700 004	033-25558133 ssrmhdn [at] gmail [dot] com	Office of the Superintendent, RMS H Division, 196, A-G, Arobinda Sarani, Kolkata, 700 004
51	Shri S. Bala	Senior Superintendent, Kolkata RMS Division, Kolkata 700 001	033-22484666 ssrmkol [at] gmail [dot] com	Office of the Senior Superintendent, Kolkata RMS Division, 25, R.N.Mukherjee Road, Kolkata , 700 001
52	Shri Punnet Bijarania	Senior Superintendent, Kolkata Air Port Sorting Division, Kolkata 700 028	033-25795151 ssrmkolapstg [at] gmail [dot] com	Office of the Senior Superintendent, Kolkata Airport Sorting Division, 150, Rishi Bankim Chandra Road, Dum Dum P.O. Building, Kolkata , 700 028
53	Shri A.Ghosh	Superintendent, Foreign Post, Kolkata - 700 001	033-22481504 calfgn [at] gmail [dot] com	Office of the Superintendent, Foreign Post, Kolkata 700001.

Directory of Officers and Employees

Sr.No.	Name/Designation	Office	E-mail ID
1	Neetu Director of Postal Services (HQ)	033-22120139 Fax- 033-22120122	dpshqkolkata [at] indiapost [dot] gov [dot] in
2	Sikha Mathur Kumar General Manager (Postal Accounts & Finance)	033-22121656 Fax- 033-22120526	gmfinancekolkata [at] indiapost [dot] gov [dot] in
3	Post Master General, Kolkata City Region	033-22121880 033-22253646 Fax- 033-22120077	pmg_kolkata [at] indiapost [dot] gov [dot] in
4	Ms. Bipasha Singla Director of Postal Services, Kolkata Region	033-22120231 033-22120888 Fax- 033-22120888	dpskolkata_rgn [at] rediffmail [dot] com
5	Director of Postal Services, Kolkata GPO, Kolkata-1	033-22105150 Fax- 033-22105611	directorkolkatagpo [at] gmail [dot] com
6	Director of Accounts, Kolkata - 700012	033-22121393 Fax- 033-22120443	dapkolkata [at] indiapost [dot] gov [dot] in
7	Senior Architect, Kolkata-12	033-22120676 033-22120280 Fax- 033-22120676	sapostskol [at] gmail [dot] com

Grievance Redressal

Level 1

You can register your complaints through, Register a Complaint Form.
If the complaint is not settled by calling the customer care number, the complainant may approach the Chief Postmaster General of the respective Circle at the following address :

Circle Public Grievances Nodal officers Contacts

Name of Circle	Name of AD(PG)/ APMG(PG)	Landline No.	Email id
West Bengal Circle	Shri Siddhartha Bhattacharjee	033-22120500	pg [dot] wb [at] indiapost [dot] gov [dot] in

Level 2

If the complainant is dissatisfied with the action taken, OR If complainants fail to get internal redress, you can contact the Directorate of Public Grievances (DPG) for redressal of grievance.