Idea Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 198 for both Prepaid & Postpaid
  • 1800 270 1234 (Idea-Blackberry)

Idea All India Toll Free Numbers

Circle Prepaid Customers Postpaid Customers
AP 198 198
Assam 198 198
Bihar 198 198
Delhi 198 198
Gujarat 198 198
Haryana 198 198
Himachal Pradesh 198 198
Jammu & Kashmir 9086012345 9086012345
Karnataka 9844012345 9844012345
Kerala 198 198
Kolkata 198 198
Madhya Pradesh 198 198
Maharashtra & Goa 198 198
Mumbai 198 198
NESA 198 198
Orissa 198 198
Punjab 198 198
Rajasthan 198 198
Tamilnadu 198 198
UP East 198 198
UP West 198 198
West Bengal 198 198

 

Idea Contact Us Form

Compalint Form

Store Locator

Idea All India Customer Care Numbers(Zone wise)

SNo. Zone Address
1 Andhra Pradesh Circle

Andhra Pradesh Circle
Idea Cellular Limited,
3rd Floor, K.L.K. Estate,
Fateh Maidan Road,
Basheer Bagh, Hyderabad
MNP Helpline no: 18002700000
Ph: 9848012345
Fax: 040-66562222
Email: ccare [dot] ap [at] idea [dot] adityabirla [dot] com

2 Assam Circle Assam Circle
Idea Cellular Ltd,
F Fort, 5th Floor,
Kachari Basti, Ulubari,
GS Road, Guwahati,
Assam
Ph: 9085012345
Customer Care: 198 For Complaints/Requests (toll free)
Fax : 0361-2465436
Customer Care : 198
Email :ccare [dot] assam [at] idea [dot] adityabirla [dot] com
3 Bihar Circle

Bihar Circle
Idea Cellular Ltd
1st Floor
(Above ICICI Bank)
Sumitra Sadan,
Boring Road crossing
Patna- 800 001
Tel : +91-9708012345
Fax : 0612 2540352
Email :ccare [dot] bj [at] idea [dot] adityabirla [dot] com

4 Delhi Circle Delhi Circle
Idea Cellular Limited
A-68,
Sector-64
Noida-201301
U.P.
Ph: 9891012345
Fax: 9891905777
Email: ccare [dot] dl [at] idea [dot] adityabirla [dot] com
5 Gujarat Circle Gujarat Circle
Idea Cellular Limited
4th Floor, Suman Tower
Plot no 18,Sector 11
Gandhinagar
Gujarat - 382011
Ph: 9824012345
Fax: 079 23232240
Email: ccare [dot] gj [at] idea [dot] adityabirla [dot] com or 9824012345 [at] idea [dot] adityabirla [dot] com
6 Haryana Circle Haryana Circle
Idea Cellular Limited
A-68,
Sec.-64,
Noida - 201301
U.P.
Ph: 9812012345
Fax - 91-9990559908
Email: ccare [dot] har [at] idea [dot] adityabirla [dot] com
7 Himachal Pradesh Circle Himachal Pradesh Circle
Idea Cellular Limited
Keonthal Complex,
Khalini, Shimla,
H.P. -171002
Customer Care - 9882012345
Fax - 0177 - 2620235
Postpaid 9882012345
Prepaid 9882012345
Email: ccare [dot] hp [at] idea [dot] adityabirla [dot] com
8 Jammu & Kashmir Circle Jammu & Kashmir Circle
Idea Cellular Limited,
3rd Floor,
Sunny Square,
Gangyal,
Jammu - 180010
Tel - 9086012345(Postpaid)
9086012345(Prepaid)
Email :ccare [dot] jk [at] idea [dot] adityabirla [dot] com
9 Karnataka Circle Karnataka Circle
Idea Cellular Limited
# 75, Civil Station,
Richmond Road,
Bangalore 560025
Ph : 9844012345
Fax : 080 22098441
Email :ccare [dot] kar [at] idea [dot] adityabirla [dot] com
10 Kerala Circle Kerala Circle
Idea Cellular Limited
2nd Floor, Mercy Estate,
Ravipuram. Cochin, Kerala - 682015
Ph.: 98470 12345 (Postpaid)
98471 12345 (Prepaid)
Fax: 0484-2382121
Email: ccare [dot] kerala [at] idea [dot] adityabirla [dot] com
11 Kolkata Kolkata
Idea Cellular Limited
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091,
Phone no. 09088012345,
Fax no. 9088118995,
Email: ccare [dot] kolk [at] idea [dot] adityabirla [dot] com
12 Madhya Pradesh & Chattisgarh Circle Madhya Pradesh & Chattisgarh Circle
Idea Cellular Limited
139-140,Electronic Complex,
Pardesipura,
Indore, MP- 452010
Ph: +91 9826012345
Fax: 07312551304
Email: ccare [dot] mp [at] idea [dot] adityabirla [dot] com
13 Maharashtra & Goa Circle Maharashtra & Goa Circle
Idea Cellular Limited
Sharda Centre
11/1 Erandwane
Off Karve Road
Pune - 411004.
Tel : +91-98-220-12345
Fax : +91-98-500-03298 / 3299
Email : 9822012345 [at] idea [dot] adityabirla [dot] com
14 Mumbai Circle Mumbai Circle
Idea Cellular Limited,
3rd floor, Windsor,off CST Road Kalina,
Santacruz East
Mumbai-400098.
Tel : +91-9702012345
Fax : +91- 9594004993
Email :care [dot] mumbai [at] idea [dot] adityabirla [dot] com
15 NESAs Circle NESAs(North East) Circle
Above Chevrolet Showroom
2nd Floor, BMS Tower
Nongthymmai, Lumsohphoh
Near Fire Brigade, Jowai Road
Shillong: 14, India
Ph: 9089012345
Customer Care: 198 For Complaints/Requests (toll free)
Fax : 0364-2520221
Email :ccare [dot] ne [at] idea [dot] adityabirla [dot] com
16 Orissa Circle Orissa Circle
Idea Cellular Limited
Plot no 437, Ground Floor
Patia, Chandrasekharpur.
Bhubaneswar 751024, Orissa.
Tel : +91-9090012345
Fax: 0674-2725987
Customer Care : 198
For Complaints/Requests(toll free)
Email ID : ccare [dot] or [at] idea [dot] adityabirla [dot] com
17 Punjab Circle Punjab Circle
Idea Cellular Limited
C 105, Industrial Area, Phase VII
Mohali 160055, Punjab
General Information No -9814012347(Prepaid), 9814012345(Postpaid)
Customer care no - 198 for Complaint/Request (Toll Free)
Fax No - 0172-2236347
Email :ccare [dot] pun [at] idea [dot] adityabirla [dot] com
18 Rajasthan Circle Rajasthan Circle
Idea Cellular Ltd.
1-2, Jai Jawan Colony,
Tonk Road, Jaipur
Rajasthan - 302018
Customer Care - 9887012345
Fax No. - 0141 - 2724409
Email: ccare [dot] raj [at] idea [dot] adityabirla [dot] com
19 Tamilnadu Tamilnadu
Idea Cellular Ltd.
PSA Fort, Plot Number A1, A2&B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai - 600096
Ph - 9092012345
Email: ccare [dot] tn [at] idea [dot] adityabirla [dot] com
20 UP (East) Circle UP (East) Circle
Idea Cellular Ltd.
10 Fortuna Towers
Rana Pratap Marg
Opp NBRI
Lucknow 226001
Customer Care : 9889012345
Fax : +91-522-4067731
Email: ccare [dot] upe [at] idea [dot] adityabirla [dot] com
21 UP (West) Circle

UP (West) Circle
Idea Cellular Limited,
First floor, A-68, Sector-64,
NOIDA - 201301,
Customer Care : 198
For Complaints/Requests(tollfree)
Phone: +9837012345,
Fax: +919917575888,
E-Mail: ccare [dot] upw [at] idea [dot] adityabirla [dot] com

22 West Bengal West Bengal
Idea Cellular Limited
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091,
Phone No.09093012345,
Fax No. 9093118995,
E-Mail: ccare [dot] upw [at] idea [dot] adityabirla [dot] com

Grievances

Idea All India Nodal Officers List

If you are not satisfied with the resolution of your complaint/grievance through the call centre, you may contact the nodal officer mentioned below with your complaint reference number and details of the complaint/grievance. Idea customer care should revert to you within 3 days.

Working days : Monday to Friday
Working hours : 9am to 6pm

Nodal Officer Address Contact Number Email id
 
Andhra Pradesh
Padmavathi P Idea Cellular Limited, 3rd
Floor, K.L.K. Estate, Fateh
Maidan Road, Basheer Bagh,
Hyderabad
+91 9948002229 grievance [dot] ap [at] idea [dot] adityabirla [dot] com
Assam
Lesley Mendonsa Idea Cellular Ltd, F Fort, 5th Floor, Kachari Basti, Ulubari, GS Road, Guwahati-781007, Assam 9085008991
Fax : 0361-2465436
grievance [dot] assam [at] idea [dot] adityabirla [dot] com
Bihar & Jharkhand
Chetan Mehrotra Idea cellular Ltd
1st Floor (Above ICICI Bank), Sumitra Sadan, 
Boring Road crossing, Patna- 800 001
Contact No. 9708297955
Fax No. 0612 2540352
grievance [dot] bj [at] idea [dot] adityabirla [dot] com
Delhi
S. Dhingra Idea Cellular Limited,
A-68,
Sector 64,
Noida - 201301
U.P.
9990555555
Extn: 6888
Fax No. 9891905777
grievance [dot] delhi [at] idea [dot] adityabirla [dot] com
Gujarat
Ronak Patel IDEA Cellular Limited,
Suman Tower, Plot NO.18, Sector 11,  Gandhinagar-
382011
079-66714000
Extn: 4246
Fax No. +917923232240
grievance [dot] gujarat [at] idea [dot] adityabirla [dot] com
Haryana
S. Dhingra IDEA Cellular Limited,
A-68, Sector 64, Noida. 201301
+91 9990555555 Extn: 9110
Fax No. +91 9990559908
grievance [dot] har [at] idea [dot] adityabirla [dot] com
Himachal Pradesh
Anuradha Sood IDEA Cellular Limited,
Keonthal Complex, Khalini, Shimla (HP) 171002
+91 9882108600
Fax No. 0177-2620235
grievance [dot] hp [at] idea [dot] adityabirla [dot] com
Jammu & Kashmir
Ms Radhika Sharma IDEA Cellular Limited,
3rd Floor, Sunny Square, Gangyal,
Jammu - 180010
+91 9086012350 grievance [dot] jk [at] idea [dot] adityabirla [dot] com
Karnataka
Nagalaxmi Babu Idea Cellular Limited
#75, Civil Station, Richmond Road
Bangalore - 560025
+91 9844300183 grievance [dot] kar [at] idea [dot] adityabirla [dot] com
Kerala
RS Kumar IDEA Cellular Limited,
Mercy Estate, 3rd Floor,
Ravipuram, M G Road,
Cochin- 682015
+91 9656006680 grievance [dot] kerala [at] idea [dot] adityabirla [dot] com
Kolkata
Vishal Kumar Gupta Idea Cellular Limited,
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091
+91 9088118991
Fax No. +919088118995
grievance [dot] kolk [at] idea [dot] adityabirla [dot] com
Maharashtra
Sanyogeeta Kulkarni / Noella Mendes Idea Cellular Limited,
11/1, Sharada Centre,
Erandwane,off Karve Road, Pune 411004
+91 9850003689 Extn: 3689 grievance [dot] mh [at] idea [dot] adityabirla [dot] com
Madhya Pradesh
Komal Patnaik IDEA Cellular Limited,
139-140 Electronic complex,
Paradheshipura, Indore - MP
- 452010
0731-40 31 414
Extn: 2858
grievance [dot] mp [at] idea [dot] adityabirla [dot] com
Mumbai
Ramesh Reddy IDEA Cellular Limited
Windsor, 3rd Floor, Kalina
Santacruz (East)
Near Mumbai University
Kalina, Mumbai 400098
 +91 9702097111 grievance [dot] mumbai [at] idea [dot] adityabirla [dot] com
NESA
Lesley Mendonsa BM Tower, 2nd Floor, Above Cheverolet Showroom, Nongthymai, Lumsohphoh, Near Fire Brigade, Jowai Road, Shillong-793014, Meghalaya. 9089008991
Fax : 0361-2465436
grievance [dot] ne [at] idea [dot] adityabirla [dot] com
Orissa
Manisha Puri Idea Cellular Ltd.
Plot no 437, Ground Floor, Patia, Chandrasekharpur
Bhubaneswar 751024, Orissa 
0674-2725920 Extn.No.9414           
Fax No.0674-2725987
grievance [dot] orissa [at] idea [dot] adityabirla [dot] com
Punjab
Ms Karuna Misra Idea Cellular Limited
C 105, Industrial Area, Phase VII
Mohali, Punjab - 160055
+91 9855412766
Fax +91 9814012346
grievance [dot] pun [at] idea [dot] adityabirla [dot] com
Rajasthan
Kailash P Deshmukh Idea Cellular Ltd.,
1-2, Jai Jawan Colony, Tonk
Road,  Jaipur,  Rajasthan - 302018
 +91 9887405611
Fax:+91-141-2724409
grievance [dot] raj [at] idea [dot] adityabirla [dot] com
Tamil Nadu
Nagarajan Idea Cellular Ltd.
PSA Fort, Plot Number A1, A2 & B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai - 600096
+91 9092817259 grievance [dot] tn [at] idea [dot] adityabirla [dot] com
UP East
Utpal Tewari Idea    Telecommunications, Limited, Fortuna Towers,10, Rana Pratap Marg, Lucknow, U.P - 226001 +91 9889009210 grievance [dot] upeast [at] idea [dot] adityabirla [dot] com
UP West
Mr.Nimish Vasishta IDEA Cellular Limited, A-68, Sector 64, Noida. 201301 +91 9917575109 grievance [dot] upw [at] idea [dot] adityabirla [dot] com
West Bengal
Vishal Kumar Gupta Idea Cellular Limited,
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091
+91 9093118991
Fax No. +919093118995
grievance [dot] wb [at] idea [dot] adityabirla [dot] com

Idea All India Appellate Officers List

In case you are unable to get a satisfactory resolution to your complaint with the customer care centre and the Nodal Officer, approach the Appellate Authority with details of your complaint in the appellate form in this page.

Working days : Monday to Friday
Working hours : 9am to 6pm

Appellate Authority Address Contact Number Email id
Andhra Pradesh
Saurabh Srivastav Idea Cellular Limited, 3rd
Floor, K.L.K. Estate, Fateh
Maidan Road, Basheer Bagh,
Hyderabad
 +91 9948002240 appellate [dot] ap [at] idea [dot] adityabirla [dot] com
Assam
Amit Agrawal Idea Cellular Ltd, F Fort, 5th Floor, Kachari Basti, Ulubari, GS Road, Guwahati - 781007, Assam 9085008991
Fax : 0361-2465436
appellate [dot] assam [at] idea [dot] adityabirla [dot] com
Bihar & Jharkhand
Manish Ranjan Aditya Birla Telecom Ltd. (A 100% subsidiary of Idea Cellular Ltd.)
1st Floor (Above ICICI Bank)
Sumitra Sadan,  Boring Road crossing
Patna- 800 001
+91  9708297966
Fax No. +91 612 2540352 
appellate [dot] bj [at] idea [dot] adityabirla [dot] com
Delhi
Sanjay Goel Idea Cellular Limited,
A-68,
Sector 64,
Noida - 201301
9990555555
Extn No: 6889
appellate [dot] delhi [at] idea [dot] adityabirla [dot] com
Gujarat
Meghnad Mungale Idea Cellular Ltd,
Abhijeet-III, 3rd Floor,
Nr. Mithakhali Six Roads,
Ellis bridge,  Ahmedabad-
380006
 +91 79 66714000
 Extn: 4247
FAX No.+917923232240
appellate [dot] gujarat [at] idea [dot] adityabirla [dot] com
Haryana
Sanjay Goel Idea Cellular Limited,
A-68,
Sector 64,
Noida - 201301
 +91 9990555555
Extn: 9117
appellate [dot] har [at] idea [dot] adityabirla [dot] com
Himachal Pradesh
Devinder Kumar IDEA Cellular Limited,
Keonthal Complex, Khalini, Shimla (HP) 171002
+91 9882108601 appellate [dot] hp [at] idea [dot] adityabirla [dot] com
Jammu & Kashmir
Jitendra Singh IDEA Cellular Limited,
3rd Floor, Sunny Square, Gangyal,
Jammu - 180010
 +91 9086012360 appellate [dot] jk [at] idea [dot] adityabirla [dot] com
Karnataka
Errol Dale Pinto Idea Cellular Limited
#75, Civil Station, Richmond Road
Bangalore - 560025
+91 9844300141 appellate [dot] kar [at] idea [dot] adityabirla [dot] com
Kerala
Sunny Thomas IDEA Cellular Limited,
Mercy Estate, 3rd Floor,
Ravipuram, M G Road, Cochin-
682015
+91 9656006690 appellate [dot] kerala [at] idea [dot] adityabirla [dot] com">appellate [dot] kerala [at] idea [dot] adityabirla [dot] com

Kolkata
Daksheh Shah Idea Cellular Limited,
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091
+91 9088118991
Fax No. +919088118995
appellate [dot] kolk [at] idea [dot] adityabirla [dot] com">appellate [dot] kolk [at] idea [dot] adityabirla [dot] com

Madhya Pradesh
Devendra Srivastava IDEA Cellular Limited,
139-140  Electronic  complex,
Paradheshipura, Indore - MP -
452010
 +91 731 4031414
Extn: 2856
appellate [dot] mp [at] idea [dot] adityabirla [dot] com
Maharashtra
Amit Shethia Idea Cellular Limited,11/1, Sharada Centre,
Erandwane,off Karve Road, Pune 411004
 +91 9850003202 appellate [dot] mh [at] idea [dot] adityabirla [dot] com
Mumbai
Shanthi Sharma IDEA Cellular Limited
Windsor, 3rd Floor, Kalina
Santacruz (East)
Near Mumbai University
Kalina, Mumbai 400098
 +91 9702012888 appellate [dot] mumbai [at] idea [dot] adityabirla [dot] com
NESA
Amit Agrawal BM Tower, 2nd Floor, Above Cheverolet Showroom, Nongthymai, Lumsohphoh, Near Fire Brigade, Jowai Road, Shillong-793014, Meghalaya. 9089008992
Fax : 0361-2465436
appellate [dot] ne [at] idea [dot] adityabirla [dot] com
Orissa
Ambika Kaushik Idea Cellular Ltd.
Plot no 437, Ground Floor, Patia, Chandrasekharpur
Bhubaneswar 751024, Orissa
0674-2725920 Extn.No.9415 & 9090010078
Fax No.0674-2725987
appellate [dot] orissa [at] idea [dot] adityabirla [dot] com (appellate [dot] orissa [at] idea [dot] adityabirla [dot] com)
Punjab
Vinay Saxena Idea Cellular Limited
C 105, Industrial Area, Phase VII
Mohali, Punjab - 160055
+91 9855412612
 Fax +91 9814012346
appellate [dot] pun [at] idea [dot] adityabirla [dot] com
Rajasthan
Rajiv Bhandari Idea Cellular Ltd.,
1-2, Jai Jawan Colony, Tonk
Road,  Jaipur,  Rajasthan -
302018
 +91 98874 05699 appellate [dot] raj [at] idea [dot] adityabirla [dot] com
Tamil Nadu
Ajith Menon Idea Cellular Ltd.
PSA Fort, Plot Number A1, A2&B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai - 600096
+91 9092493805 appellate [dot] tn [at] idea [dot] adityabirla [dot] com
UP East
Naresh Bhatia Idea Telecommunications, Limited,
Fortuna Towers,10, Rana Pratap Marg,
Lucknow, U.P - 226001
 +91 9889189200 appellate [dot] upeast [at] idea [dot] adityabirla [dot] com
UP West
Ashish Jain IDEA Cellular Limited, A-68, Sector 64, Noida. 201301 +91 9917575100 appellate [dot] upw [at] idea [dot] adityabirla [dot] com
West Bengal
Daksheh Shah Idea Cellular Limited,
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091
+91 9093118992
Fax No. +919093118995
appellate [dot] wb [at] idea [dot] adityabirla [dot] com

Download Idea Appellate Form

Idea Do No Disturb Register

Call toll free 1909 to activate/deactivate it.


Comments

Notice Regarding without permission activated Schemes

To
Mr. Kumar Mangalam Birla , Chairman
Idea Cellular Company
Suman Tower Plot No 18,
Sector - 11,Gandhinagar,
Gujarat-382011

Subject: Regarding activation of schemes without permission and deduction the money.
1. That I am having my no. 80581-54775 and i recharged this no. on 10-04-2013 at 21.25.59 PM in night of Rs. 110/-and after some time on same date at 21.56.24 one scheme was activated without my permission on my no, that is FILMY PACK of Rs. 30/- and in the morning 13-04-2013 i saw the massage box my Rs. 30/- more deducted and one more scheme was activated without my permission on 12-04-2013 at 20.14.29.
2. That after this activation i got so many massages those are only time waste for me and I am not having any time to read that massages.
It is therefore prayed that my both schemes will be deactivated and my Rs.60/- to be back in my phone no. 80581-54775

need a post paid connection

Dear Sir,
I am from Odisha circle , Rairangpur Area (GOVT Official) looking for Post Paid connection Since last three months till am unable to get a postpaid connection

I have talk with TSM Puri Branch and TSM Berhampur Branch they are saying yes only we will call u back but not responding

Please provide me the mob no or email id to whom i need to contact.

Regards,
SALIL NAYAK
9583703870

need a post paid connection

Dear Sir,
I am from Odisha circle , Rairangpur Area (GOVT Official) looking for Post Paid connection Since last three months till am unable to get a postpaid connection

I have talk with TSM Puri Branch and TSM Berhampur Branch they are saying yes only we will call u back but not responding

Please provide me the mob no or email id to whom i need to contact.

Regards,
SALIL NAYAK
9583703870

addition to my previous coment

I keep calling all ur tall free numbers neear me(FYI they are not free at all) and can't get to talk to any cc representatives, so i expect a call from 1 of you and my no. 9999417976.

BAD SERVICE, GOOD BYE IDEA

ok, i've been using Idea 3g, now as I play MMO games i need high speed, one day i purchase 1gb for Rs.125 thinking it's cheap but it was for 2g my mistake i admit, but as soon as i noticed that i go ahead and recharge 300 mb 3g for Rs.102 now i don't care if the 2g is remove and only 300 mb remain cos thats what i want but guess what, 2g doesn't went off either the 300 mb 3g doesn't come in, i went back and talk to the person from whom i did the 300 mb recharge and he show me that the recharge was successful, NOW WHERE IS IT. this is how you loot people? CHEAPO, I work my ASS off for this money and i value 1 paisa just as you value your life, WTF you people being thinking,

NOW GIVE ME MY 300 MB/ Rs.102 OR U GONNA LOSE ME and 5 FRIENDS OF MINE WHO USE IDEA 3g, U GOT TILL THE LAST DATE OF FEB.

service barred 9763984004

service barred for above number. Pls restore service.

adea people asking the payment for the closed idea mobile number

ccare [dot] dl [at] idea [dot] adityabirla [dot] com
sir
Idea number 9990660909 was surrendered in full and final settlement at Chakkarpur gurgaon idea showroom, with Mr. Sonu.
Despite my so many complaints all the times and also after your prompt replies to my so many those complaints, i am still receiving unwanted calls from the illegal callers'
(calling me from the mobile number) 9540996327 asking for illegitimate payments.
hope Idea will take the necessary strict action to stop all this nuisance .
still waiting for the reply.
regards
vijay gupta

My idea number is not active.

i buy a new idea sim (8343989083) on 11th january,2013.but till now did not active my new number.plz take a necessary step for this matter.

Wanted to block my number,My sim card is lost.

I priyadarshi Hatekar have idea prepaid number 9822751059, yesterday I lost my mobile sim card, I tried to call On idea customer care but whenever i select talk with customer care officer, call automatically ended. thats why I am requesting you to block my this idea number to prevent any unauthorized use.

Portability not confirm

SIR/MADAM
I AM VIPIN SHARMA LAST 4 YEAR IDEA USER 88728-53900, 88728-53800, I WISH MY 2nd no.( VODAFONE) IS PORT IN IDEA, BUT IDEA OFFICE WALE MERI HELP KARNE KO TAIYAR NAHI, SHAYAD INKO AB CUSTOMER KI KOI JARURAT NAHI,
NA TO KOI CUST. CSRE ME SUNTA HAI NA HI KOI MY IDEA SHOW ROOM ME , SO DECIDE MY FRIEND CIRCLE KE 8 CONNECTION YA TO AIRTEL YA FIR BSNA ME PORT KAR LENGE BUT IDEA SE JUDNE KE BAAD YE MERA BAD EXPERIENCE HAI KI KOI BHI IDEA REP. HELP TO DUR KI BAAT HAI KAAM KARNE KO RAAZI NAHI...

SO MERI TO YAHI SALAAH HAI KI IDEA NAA HI USE KARO TO BETTER

VIPIN SHARMA
LUDHIANA
88728-53900,
94175-41801

Connectivity issue in idea 3g(Delhi/NCR)

Hello Sir,

I am using IDEA corporate connection from last 1 year here in gurgaon(Delhi/NCR).Now i had subscribed 3g service 2 months back and found it to be highly disappointing.Most of time my handset shows no network available,or arbitrarily starts showing roaming symbol.And needless to say,connectivity speed is not more than the edge network.i don't know whats the real reason of this pathetic service,as it is known that idea provides 3g through vodafone network in Delhi zone.If this is the real reason behind the poor 3g connectivity,then you must please stop your roaming pact and continue with your 2g network on the nominal price.
Please look into the matter asap as i am seriosuly looking to port my number because of the continuous negligence on you part.
Note:Further inform you,i am living in the posh urban area of gurgaon,so please don't term this issue as the regional network problem.

Looking for a positive reply at the earliest.

unnecessary calls and sms

my mobile no. is 9848367920 please arrange to stop unnecessary commercial calls and sms

idea deducting statergy...

Hi frdz.

I got message " your vice chat has been activated.amount charged is 14.0/-for 7 days. renewal charge is Rs 25@1 month as applicable" from 54300

Thank you. we have received your request for service voice chat and it is being processed????????? sent by 54300.

Where i am not requested any such services. ..... these peoples simply activate such services and deduct the amount. and when i call to cc they says they need 4 hr to get the information from the data base...

message to Idea company---i need my money back with 10% interest where you activated and deducted amount from my a/c without asking me..

or else better we meat at court

Network probelm

Sir,
good afternoon. you are request for the network in the bangomunda block.This is a tata docomo netowrk abelabul. I am a very request to idea netowk.

miss use of idea mobile number

my name is assitant commandant harender rai.iam residing in daman. i have a complaint against idea mobile number 8347602246. my daughter regularly getting a call from this number when she is picking up he is cutting the phone.he is harssing my daughter by doing this .i do not know whose number is this.my next step will be police complaint.please investigate this number and reply suitably on 9662812231 or above mentioned e mail address.
thanks regards assitant commandant harender rai
airport daman

puk code idea

my idea mobile no. 08607148985 is lock

Fed up with Idea

Sir/ Madam,

Sub:- Non working of Idea 3G Net setter Andra Pradesh Service number:-8499808704.

This is to inform you all that i had taken an idea net setter 3G stick & connection from Hyderabad. it's Service number is:-8499808704. At present i am in Mumbai on my business trip. From 19th sept 2012 onwards i was not able to access internet connection. From 19th onwards i am contacting your customer care executives. i am getting different replies like server is down, some problem in our network, technical fault and some time will tell that they are forwarding to their superiors and will disconnect. Just 2 hours before i had contacted 1 person name Raju. He first told me that server is down it will be rectified after 2 hours. i told him that i am in Mumbai and if Andra server is down how i cannot get access to internet? finally he told me to hold on line and told me a reply that they are not having any information regarding this number in their system. I was wondering that whether i had taken this net setter from any other service provider???? Once when i am in Hyderabad. I think it was on 16th sept 2012 from night 11pm to next day evening we were not able to access internet. First they told that some problem in server after that they were not picking up phone and automatically disconnects when diverting to customer Care persons. Is this the way for behaving to customers?

I was thinking that whether you had appointed fools as customer care executives? Lay mens are far better than this. They not even know how to speak English properly. We not even expect a firm like Aditya Brila Group like this. This will spoil your name as well as business.

I am a long user of Idea cellular in your Kerala circle. Even i am having an Idea Net setter in Kerala circle. I am using your (Idea) services for many years in Kerala. Their we are experiencing excellent service. But expecting the same i had taken idea from Hyderabad. Already i had spend too much for this Rs 1800 for device + Rs 598 for 3G recharge+ Rs 50 for main a/c balance. It is not only the matter of money but i need urgent internet for my business purpose, as i cannot go internet cafes then and their.

So please do the needful to rectify my connection problem. Also improve your customer services.
Thanks & Regards,

Getting irritated by Idea Services

I have been an Idea Prepaid Customer for last one year. Recently I lost my Mobile. Hence went to a Customer Care store to get a new SIM of same number. For some strange reasons they literally made me to go for a post paid connection for the same number.

My address verification got done the next day and I was assured that the SIM activation will get done within 2-3 hours. Now, more than 20 hours have passed... the SIM is still not activated.

I called 9891012345 (CC number for Delhi/NCR), the first executive tells me that it will take 4 days to activate the SIM. Also, I should revisit the same Out let to enquire for my connection issue. She rather started advising me that I should had taken that outlet's contact number so that I could ensure my connection is done! Tried contacting the Grievance cell... the call is being intentionally disconnected. Tried sending Email to the ID published for Grievance cell on Net, the mail bounced. I again called the 9891012345, now the current executive tells me that I should had called Post paid connection section and gives me back the same number to which I had dialed.....!!!!!

I am very very disappointed by the way Customer is being harassed here... I am out of connection for more than 3 days now... when shall i get back the connection? I am feeling that I made a big mistake by taking Idea connection one year back!!!!!

Non geniune activities_Idea Customer care

Hi Team,

I am really unhappy with idea customer care services.

Today[11/09/2012] around 4.45PM suddenly some income call got and my
balance in mobile got reduced.

if not require the service ,used to send sms to 54300 with message of
UNSUB vdgirl30.

And I sent SMS & got the confirmation also abt service deactivation
but funds not reimbursed to my mobile account.

I want to know why idea CC team is continuously grabbing amt from my
account? If you are not able to provide better service without
grabbing amt from your customers?

I am really ashamed of using idea of these non geniune activites.

I want to know when my amt will refund to my mobile account.

Pls stop sending unwanted promotional sms to my number and also
unwanted call's from idea to activate songs,voice changes,voice chats.

If i require any special service , I will get back to you Idea
customer care team.

Br
Arjun

INTERNET ROMING CHARG (MAHARASHTRA-MUMBAI)

Dear Sir,
I am visiting my home town from Mumbai.I am getting INTERNET connection in my cell phone.NORMAL CHARGES IN IDEA.
BUT I AM GOING TO VIARA (IN MAHARASHTRA ) I DEA CHARGE BY ROAMING & THIS CHARGE BY VERY HAY.
SO I

Request you to please look into the matter and rectify the problem urgently .

Regards,
MR.HEMANT THAKUR
9702581448

incoming vodafone calls bared after activation

My no 9906868192 activated into idea through MNP on 10/08/2012. Till date I have never received
Vodafone no. call flashing this no. does not exist to every caller through out India. I have lodged
4 complaints to idea costmer care. they removed the complaint by saying this fault is not at our end
everytime try Vodafone.I TRIED. They are playing me like a football.

Idea 3g netsetter not working in roaming

I have recharged the netsetter but it is not working. i have called at helpline no also but one is saying that it will work in roaming and the next time when i called, he said no, it won't work, so please help me out from this cofusion that will it work or not in roaming area??????????????//////////////

customer care bad service not my solyusion

mera no.9824218781 he me last do sal se kisi or ke phone se customer care me phone karta hu kyu ke mere phone se customer care ka koy bi no hi lagta hi nahi aur customer care vale eska koy solyusion nahi kar paye idea is very bed

Balance Deduction

Dear Sir/Madam

I am Subramaniam From Coimbatore. My IDEA mobile No. 9345224037. On 29th June 2012 I got a massage that your balance deduct 30 Rs. for Daily Alerts service. But actually I have not received any promotional sms or any call from idea end or I am not interested in this type of services. After that I contact to customer service executive but they don’t tell me the single reason for deduct the balance. I contact many times but response of your all executive is very unsatisfied. This is not a good behaviour with customer.

So you are requested please solve my problem and return back my money. If you are not able to solve my problem than I will change the idea services.

Thanks And Regards

Subramaniam

+91-9345224037

idea company

APKI(IDEAKI) AID ME ABHISHEK BACHCHAN AATA HAI!TO ME YAH KAHTA HU KI JAISE ABHISEK BACHCHAN BORING HAI VAISE AAPKA IDEA KA CARD BHI ''BHANGAR'' HAI.

Request for SIM Activate

Dear Sir,

I have taken one SIM Card (prepaid no. 9090737788) from Choudhury Video, Gusani nuagan, Berhampur - ODISHA for the Month of Feb'12 (1st Week). Only i have used weekdays only after that it is not working. so many times i have try to contact with the retailer but still now he is not taking any responsibility from their end. Please instruct me what can i do & how long could i wait? hope it will activate as early as possible.

With Regards

Sudhir Kumar Patnaik

Balance refund

Greeting For The Day, My self Ms.Harjeet Kour having Idea No:-9088501127...I have recharge my idea number with Rs.300/- on 1 June'12 and today i got a call from your customer service and our communication was not proper I was not understanding what she said...but not problem is that after the discussion Idea have deucted my balance of Rs.200/-.. So, you are requested to refund the balance asap.... Waitng for your positive reply asap.. Regards, Harjeet Kour 9088501127

YOUR SERVICE STOPED

Dear Sir,

I am unable for call to 1251 & 147 service center nos as disconnected call “YOUR SERVICE STOPED”

complaint wrong deduction of amount

Idea cellular company without my consent activated dialer tones at 04.04 pm and 04.05 pm on 11.5.12 within one minute and debited rs.10 and Rs.15 instantly thus bringing my phone to zero balance. On 12 May 12, I enquired about the activation of dialer tones. Company reps informed that diler will be deactivated and amount of rs.25 will be refunded in two days. Till 24.5.12 no refund made. please refund my amount or I would knock the door of TRAI about wrong deduction. Or I would be forced to surrender three connections of idea and switch to another co.

Useless deduction

I would like to inform u that Idea makes his customers fool. They deduct the money without any confirmation with the customers. They should ask first with the customer directly that they activate this scheme is it true?

Dont know how they sent or wt they sent to their customers and activate some schemes by their own its really very wrong.

Every month they deduct mine 30 Rs without any reason and without any my notice. This is fraud and nothing else they must stop it immediately and stop making their customers fool.

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