HP India Customer Care No. 1800 258 7170

Organization: 
Toll free Number(s): 
  • 1800 258 7170 ( For Customer Support)
  • 1800 258 7270 (New Contact Support No.)
  • 1800 108 4747 ( For Sales Support)
  • 1800 180 1810 (To speak with an online Sales Specialist)
  • 1800 425 4999 (For online store services)
  • 1800 3003 3003 (Dial A Cartridge- From Reliance within India )
  • 1800 108 4750 (For sales related query)
  • 1800 419 4962 (For sales related query)
All India Number(s): 
  • 1860 258 3079 (After Sales Service)
  • 022-6101 4560 (WhatsApp Support No.)
  • 84700-12256 (For Warranty Extension)
  • 022-3374 8934 (Mumbai)
  • 011-4162 9731 (New Delhi)

IVRS Menu: 1800 258 7170

Select your preferred language,

  • Dial 1- For Hindi
  • Dial 2- For English Language
    • Press 1- For support on Laptop & Desktop
    • Press 2- For Support on Printers and Scanners

Email's

  • hpstoreindia [at] customerservice [dot] team (For new product purchase or quries of your existing order)
  • in [dot] contact [at] hp [dot] com (For new product purchase/business customers)
  • in [dot] ced [at] hp [dot] com (Feedback on Hewlett-Packard service and support)
  • opsmanager [at] hp [dot] com (For Feedback & Complaints)
  • servicehead [at] hp [dot] com (Service head)

Important Links

HP Online Store Contacts:

  • For home customers: 1800-108-4747
  • For business customers: 1800-108-4746
  • WhatsApp Sales Support : +1 833 7500500
  • WhatsApp Post Sales Support: +1 833 5950700
  • WhatsApp support for complaints and feedback, Mon - Sat, 9:00 to 5:00 IST: +1 951 421 1432

Brand Exclusive Store

  • For Service Query: 1800 258 7170 / 1860 258 3079 / Click Here

Office Locations India

Name Contact/Address Details
IN Bangalore GeBC Embassy Prime (BEP) HP Inc.
GF, Global e Business Ops Pvt Ltd,
No. 66/2, Ward No. 83, Bagmane
Tech-Park, 7th Floor - A Wing
"Embassy Prime" CV Raman Nagar
P.C. 560093
Bangalore
Karnataka
Bangalore, IN -Akash Block (BGC) Bangalore, IN -Akash Block (BGC)
HP Inc.
5F,Salarpuria GR Tech Park,
Khatha No 69/3, Mahadevapura
CMC 5 &9 FL , Whitefield Road
P.C. 560066
Bangalore
Karnataka
Phone: 080-33837405
Bangalore, IN (IEC) HP Inc.
"Hewlett Packard Global soft PVT Ltd,
EC2 Campus, HP Avenue, Survey
No. 39 (PART), Electronic City
Phase II, Hosur Road Bangalore
– 560 100 India. "
P.C 560100
Bangalore
Karnataka
IN Bangalore - HPGS Surya TP II (ISU) HP Inc.
Floor G-A Wing Sy No.9/1, 91/2 & 91/3
P.C 560100
Bangalore
Karnataka
Bangalore, Pritech Park- SEZ (PSR) HP Inc.
Pritech Park- SEZ, Sarjapur,
Marathalli Outer Ring Road
P.C 560103
Bangalore
Karnataka
Phone: 080-33895578
IN Bangalore Sales - Salarpuria Arena (SAU) HP Inc.
2Fl, 24 Salapuria Arena, Hosur Main Road,
P.C 560030
Bangalore
Karnataka
Bangalore Surya Waves (SWH) HP Inc.
5FL, Surya Wave, Sy. No.61(P),
Doddathogur Village
P.C. 560100
Bangalore
Karnataka
Prestige Palladium Building HP Inc.
Suite 2, No 129 to No 140,
-Prestige Palladium- Bayan
P.C. 600006
Chennai
Tamil Nadu
OTP - CITIUS (IOC02) HP Inc.
Olympia Technology Park,
CITIUS 'A' 7 & 8th Floor
No.1, SIDCO Industrial
Estate, Guindy
P.C. 600032
Chennai
Tamil Nadu
Kolkata, DLF IT Park (KDL) HP Inc.
No 08, Major Arteral Road, Suite I
P.C 700156
Kolkata
West Bengal
Eldeco Tower HP Inc.
Unit No 607 & 608, Sixth Floor,
Eldeco Corporate Tower
P.C. 226010
Lucknow
Uttar Pradesh
Phone: 0522-3084100
Mumbai, Commerez Building,
Int. Bus. Park (IRT)
HP Inc.
5F Commerez Building,
International Business Park
P.C 400063
Mumbai
Maharashtra
Phone: 022-33748934
Gurgaon, Haryana (GTC) HP Inc.
2F, Tower D&E, Building No. 2,
DLF Cybergreen
DLF Cybercity, Phase III
Gurgaon
Haryana
Pin: 122002
IN New Delhi Sales -
Surya Hotel TD Site (NDH)
HP Inc.
Crown Plaza Surya, E-F
P.C. 110065
New Delhi
Haryana
Phone: 011-41629731
Pantnagar HP Inc.
Plot No. 9-11A &
35-37A, Sector-V
P.C. 263 153
Udham Singh Nagar
Uttarakhand
Phone: 0594-4300184

Social Sites

Comments

hp pavilion g series

we are not provided with the genuine windows CD.

always delay ( case no 4669165733 )

i registered the above case on 27th jan 2012 at 9-05 am and was told that i would receive a call from pune based simtech computers . after enquiry with them i was told that the said case has not yet forwarded to them,. today is 2 nd day and same story . please do the needful

call lock for hardware problem in AIO PC.

dear sir,

My Costomer heaving some problems in their PC's.
and PC is in the warrrenty Period. Problem heaving following:
1. Dvd r/w is not working model compqa AIO 2030 ix
2. Time and Date is not update after shut down (battary Problem)
for model compaq AIO 1020 ix

Plz provide me perfact information about e-mail Id their i am call locking for online warranty provided by company and axectly toll free no. for call lock.

Anand Singh
Suman Inofysys
(Sumerpur)
+91-9001134123
+91-9785938694

theft laptop

plz intimate that if you have any systematic procedure to capture theft laptop( pavallion series)

I t is urgent . if reply plz do the it as soon as possible

networking problams

dear sir
i tried to my mobile phone connect to my pc but still not able through usb & blutooth but wifi connnected so pls send me soolution my no 9409479079
pc pavillion dv4 2110
mobile- huawei u-8180-1

HP Laptop heating

Dear All,
I had purchased a HP laptop Sr.No4667309881, and since the day i have purchased the laptop i have been Incessantly following up with your represntative for the issue of my laptop getting heated and the battery not working as per the standard time.
There has been three visit for the said complaint from HP representative but the problem is not solved, again your company executive had informed us that he would be coming today by 1000 hrs to get the issue close but till time there is no one from HP nor did i received any call from HP.
Is this the service HP provides to its customer

Request you to look into the matter on priority and hoping for the best service as per the name frame of HP.
Regards,
Ashok Jadhav

Laptop heating

1hour se any video then laptop should heating maximum which cause system should be not working properly so please solve this problem

complain about the problem on laptop screen

sir yesterday i was cleaning my laptop screen after cleaning the screen i saw that there was some patches on the screen of my laptop sir i am very disturb as your costumer care no. is also not geeting my call.......means i am unable to talk to custumer care so pleas call me as fast as u can on 8960122717

regarding problem HP laserjet printer Model NO.HP LJ P3015 DN.

HP Laserjet printer Model No.HP LJ P3015 DN. Serial No.VNBXB9JSD8 was installed at PLI/RPLI section RO Nagpur on 24-03-2011. it was purchased by order No.18-01/2003-LI (Plan) PT=MRC10-1590-08 By Dept of Post Dak Bhavan New Delhi. The said printer are not working properly since 20 days. and I try to register the compliant on Toll free, but the complaint is not registered so far.
It is requested to kindly register the complaint and repair the fact at the earliest. as the printer is in warranty period.

SA RPLI Section RO Nagpur

The worst part about HP

The worst part about HP support numbers is that the number they provide itself is INVALID.

As per the hp site the number for their support is 1800112267 (BSNL/MTNL lines within India), 30306363.
The 1800 number above has one digit less and its been published everywhere. Is HP hiding from customer support or what? The other one doesn't have an STD code. WOW... both cannot be a coincidence!

HP.... wake up.... its all about service when you are selling laptops else we have other options too

Hi... Please check the Toll

Hi... Please check the Toll free number is working.

Request for help in retrieving my stolen HP Laptop

Dear Sir,
I have to state that I had purchased one HP Pavilion dm4 1029 Laptop from Origin Infomedia Pvt. Ltd., Pennar Road, Sakchi,Jamshedpur on 19.07.2010 with Invoice No. DIPL/01645/1011. I was travelling today in Bhagalpur-Anand Vihar Garib Rath train in 3AC coach No. G8/14. My bag containing the above mentioned Laptop ( Pavilion dm4 1029 TCNV0240G94) was stolen in between 3AM and 5AM near Allahabad for which an FIR (FIR No. 20110084 dated 07.12.2011 ) has already been lodged at Anand Vihar Rail Police Station, New Delhi . As this Laptop opens after reading finger impression password it is NOT possible for anyone to open and operate the said Laptop except the HP Service Center.
In the light of the above facts you are requested to kindly refuse any such request for opening & operating the said Laptop after taking the said Laptop in your possession and inform the undersigned as well as Anand Vihar Rail Police Station, New Delhi, about the fact of having the said Laptop in your possession.
For this act of cooperation, I shall remain ever thankful to you.
Thanking you,
Sincerely yours
Shreya Milind,
C/o Dr.M.K.Sinha,
HIG-A/1A,Madhab Bag Colony,Mango,
PO-Azadnagar,Jamshedpur-832110.

Delhi Address: B-172,Naraina Vihar,
Opposite:Mini Stadium, Naraina Vihar,New Delhi.
Phone No. 09654384901,08051101557,09431184415,09431372559,08051101683,08877214313

bought new laptop dv6165tx- dead on arrival

respected sir
i bought a new laptop on november-24,when i tried to boot the laptop it took 4 hours just to get to windows.on the windows screen i was not able to do any task,so i called hp helpline and they asked me to do some test in the bios after which i was told that it was a d.o.a. issue and that my laptop would be replaced.as i was instructed to take the laptop to MAHA ELECTRONICS CHENNAI,the service personnel there told that there will be no replacement and they will have to test the laptop for 3 days
when i requested for a replacement i was asked a question why did you come to us? u should take it wherever u bought it and talk to them.
now im stuck with a rs-59,000 brick
my case ref no-4666835285

HP BRAND & HP DV6165tx & HP CUSTOMER CARE ALL ARE BULL SHIT

i spent 57,000 for my new HP DV-6165tx laptop from motherfucker comcare velachery shop. it is only 45 days old laptop & hanged more than 45 times......... those motherfucker HP person are still not able to solve my issue & comcare is not taking any responsibility.

Never ever buy any hp products.

Case ID 4667668253' 4635665771 4636311742 & 4667397168
my complain nos to HP

please contact me 4 more detail- 9884990122

Beware Of HP

Dude I have same problem......

these days HP is Worst of worst.....

Complaint regarding the printer and service center

Sir i have purchased A printer from "pacific technologies",aligarh. And my printer i.e HP Officejet J4580 is not working properly and my printer is in warranty and i have submitted APPROX. 4 TIMES my printer to the local service center of HP and they gave me no response at all now what can i do.further i may register my complaint in comsumer court .

- AMIRUDDIN Automobile Service
9412384999

HP Netbook

I bought a HP netbook recently. It came with Windows7 and Microsoft office starter preloaded. Now Microsoft starter does not work. How do I get it to work?

required a certified information mail regarding HP pavilion dv6

Dear Sir/Madam,

I'm Koustubh Pathak from Indore (M.P.) . I'm planning to buy your new DV6 series laptop, i.e HP Pavilion DV6-6119 TX , my dad went to Nagpur for gathering information & review about the same, he went to 2-3 dealers also , but every one told him that the same model (above mention) has DISCONTINUED by HP ... So we are in confusion that is it true or just a fake information. My request to you is that kindly send me a authorized mail regarding continue / discontinued of same model so that i can move ahead and purchase the same as soon as possible.

Regards,
Koustubh Pathak
30, Bairathi Colony No.1
Pagnis Paga Main Road,
Indore.(M.P.)
E-mail: koustubhpathak [at] gmail [dot] com
Mobile: +91-9179620077
+91-9425610661

feedback

To-
The Manager/Director
H.P.

Dear Sir,

My son Mr. Swapnil H.Pandey has purchased one H.P. laptop model dv4-2106tx from Baba Infotech,tilak road,Pune
invoice?dc no. TR/15502 on 16th March 2010. After 2 months(i.e.May '10) the laptop started giving troubles(constant irritating
beep sound). My son consulted your authorised service centre H.P.Simtech Pune. They kept the laptop under observation but
could not diagnose the fault. They were presented with the same issue 7-8 times hence laptop was most of the time with the
service centre. Somehow,in Jan'11, they changed the systemboard but the problem remained same. Thereafter in March 2011, they observed the
fault and repaired accordingly.This was all in warranty period. Again after a months(i.e. April'11) the laptop stopped working.
My son took it to service centre who have submitted a quotation no. 4635440530 for Rs.19,606 for changing the same part and
repairing.

My dear sir, at the time of purchase I had many options but I instructed my son to go for H.P. laptop with a trust that its
a good brand. Now I think it was my wrong decision. The frequent problems with the laptop and harresment accordingly has
changed my view. My purpose to write you this letter is to seek advice in this regard and to know who is responsible for this
problem/situation.

A) The manufacturer (H.P.) who has no control over quality.
B) The service engineers who could not find out the fault upto 10 months and still not sure that it will work properly
C) The customer- who wasted this valuable time taking rounds of your service centre and suffered mental irritation accordingly.

Your advice in this regard will be highly appreciated.

Thanking you.

Your's faithfully,

H.K.Pandey

purses

we have purses new printer and scener

printer not working

Sir,
Pls help me to assit one person to do tecnical problem in my Printer.
With regards,
A.Suresh Kumar.

Laserjet stolen..hp support refused to file a stolen report

Hi.i hv purchased laserjet1020 plus on 22 feb 11 and thats in warranty. It was stolen a week back during diwali holidays from my home and home office and i called hp phone support today to inform and register a stolen report so any 1 who calls for the same printer in future can be tracked and requested the ph rep to put a red/stolen tag on my printer serial num... He refused to do say and told me that he will not open a case for it and told me to go to police whoch i already did. He said they will help me and that rep didnt bother to understand that i dint ask him to locate or find the thief and my printer but just take note of a ''stolen '' tag on this printer and create a case but he did not listen to me and said he cant do so and cant open a case ...

'''this is ridiculous and annoying as well.. Dell puts a red tag and a stolen flag on the tag of their products why cant hp?'''PATHETIC SERVICE.I WOULD NEVER RECOMMEND ANY 1 TO BUY HP PRODUCTS.

Dismal experience in an HP Outlet, HP World, City Centre

Recently I approached HP World, City Centre Saltlake, Kolkata as my HP desktop was not working. HP World, City Centre claimed that they also provide services. They took my computer and told me they will look at the problem and inform me the repairing cost over phone. After 10 days when I didn’t get any call from them I went to the shop again. I found my computer lying at the same in their shop as if nobody touched on it since I left it there. They told me that the motherboard will have to be replaced which will cost around Rs.6000/. Given the nature of the problem I was not very convinced about their diagnosis. I told them that I will take the computer and I don’t want this to be repaired by them. Then they asked me to pay Rs.500/ otherwise they will not allow me to take the computer. Then I had no choice but to pay them Rs.500/ to get back my computer.
Then I took the same computer to another computer service centre in BE block, Saltlake. They told me that this is a OS related problem and a reinstallation will solve the problem.
I would like to draw attention of HP about my ordeal in one of their authorized outlet. We respect the brand HP. If we get such treatment in a shop flaunting HP logo and HP World name in front of it, this will be a very disappointing experience from company like HP.

APPLICATION FOR SYSTEM PROBLEM

SIR,
THE PROBLEM IS THAT, MY LAPTOP HP 630,WHICH I BOUGHT A FEW DAYS AGO.
SHOWING SOME SHORT OF PROBLEMS, LIKE
1- SELF SHUT DOWN
2-NOT RESPONDING OF TASK MANAGER
3-DISPLAY BREAK DOWN
SO I WANT YOU TO PLEASE PROVIDE SOME HELP EITHER ONLINE OR BY MAILING FEASILITIES.

THANKING YOU.

PRAVEEN KUMAR
PRAVEENSONU85 [at] GMAIL [dot] COM
CONTACT NO. +919359170645

Status of my complain no. 4665347820

Pls Update me about my complain no 4665347820.

from Akhilesh Kumar
BHiwani

HP ADOPTER WITH OUT CONNECTER

I have a hp laptop( MODEL NO: HP PAVILION DV4 2110 TU). i want to know the price of compatible hp chargers ( adopter with out connecter) with my pc.

Laptop keypad not working

Laptop keypad not working

Send HP customer executive contact number, so we can do call log for replacment of not working keypad.

Please do the needful asap.

great

i purchased hp printer

i used 3years with no problem aafter that paper pichup problem i go to service center mount road

they are rectify the problem in two days

in resonabale price with original hp parts

regss

prabhu.b
7871229345

My Hp Pavilion tc1000 Laptop not start on POST.

Pls Positive rply for me to slove the problam ..............

Download Drivers

I purchased Pavilion dv4 laptop , now i want to change OS like Windows 7 to Windows 2003 server because i want to install SAP inmy laptop.
a) This model is supported or not
b) I could not find the drivers in hp portal .

i check my model no in BIOS it shows VH910PA#ACJ.

Please help me

Regarding Complain no 4665059055

Pls Update me about my complain no 46650509055.

Regards,
shashi Ranjan
9049004475

hp netbooks

my query is that i want to buy a netbook
my requirements are 320gb hard disk, wifi, bluetooth, webcam, dual atom processor, 1gb ddr2 ram
my budget is max twenty-five thousand
plz reply soon

complain

webcam not working properly

deskjet d1668

sir, i brought one above said printer by oct 2010. it had same cop(rolling of paper also it print only20% of matter) four times. even though dealer used to send the mechanic during the problems still i am facing the same trouble. HELP ME OUT

Please download the latest

Please download the latest driver and follow all the instruction given by HP. It will be solved. Good Luck !

not certified from your service centre

the engineers all not repair my laptop ,laptop is in warrnty period.
mobile no. 09463911186,9878308202

price for the front cover or display panel or frame.

Sir,

I am to state that my laptop HP dv4-1133TX which is out of the warranty period has broken few days back but when checked at the HP authorised service centre in Agartala, the experts said the cover of the display or the display frame is broken from the inside and needed to be replaced. They also said that my display too has some flaws and requires services. What i want to ask is that the prices of the of these items i. e.
1. Price of Display Panel or display frame of dv4-1133TX.
2. Price of Display of dv4-11TX.

Please do kindly reply to my plight.

Faulty HP Laptop

Hi,
I would like to draw your attention for faulty stock of HP Laptop.

I had purchase one HP Laptop along with my Friend. Detail of HP Laptop are as follow-

Laptop : HP-Pavilion Laptop
Model No. : dv4-1241Tx
S/N.: CND9120W8D

Shop from where we had purchase –
Stek System
43/7,S.P.Marg (Infront of HDFC Bank)
Civil Line,Allahabad-211001

Cash Memo No. 300 dated 23.05.2009
Cost of Laptop : Rs.50000.00

After 7 to 8Month of its use I found some noise line lower side of my Laptop LCD Screen. I thought it is some thingh which can be neglect. But day by day it go on increasing & it cover my hole screen.In mean time I had gone out station for some of my official work. I complained it to shop on 10.09.10 , but he says your laptop is out of warranty so we could not do any thing you have to replace you LCD screen. Because of my urgency I had changed it by new one.

Existing LCD screen with Laptop detail as follow-

14.1” LCD Screen of LG Display
60911-0693D090118 K84
1st Bar Code : LKF91J6PJ84K00693D4
2nd Bar Code : CT CAEVK017DX276X
3rd Bar Code : 14191CR3C2504322C

LP141WX3
Factory Code ID LGDNJ
Which become faulty after one year use.

Replace by one new LCD Screen of Exilient LC-141G30-01
S/N.: Lc5101065
Sales Invoice TI/170/2010-11 dated 10.09.10.

My question is that HP like world class company, how such type of fault could come in Laptop. Is laptop are purchase for 1year ?
Is Shop person can behave like this ?

If it is so I will prefer people should not go for HP laptop. I am thinking that it may happen some time but I surprise my friend Mr. Sachin who had also purchase same laptop along with me he has facing same proble from 05.09.11 onword.Thats why I mail to you, It is HP mistake by which we are in trouble & loosing our money to replace LCD screen.
May be it is very late to mail you…

But you see the matter why It happen. And If possible, please change my Laptop by new one our replace our LCD Screen with original one.

I hope you will take-up this issue positively & customer supportive outcome will come.

Thanks,
Lakshman Singh
Adress: QN.-18,Mahila Gram Colony,Subedarganj,Allahabad-211001,UP,India
Mobile No.: 09919223141

Problem with Key Pad

Hi

I have problem with my key pad. its "SHIFT" button is not working and my laptop is still in guarantee period.
I am working with on screen key board which creats alot of problem for me and because of this my working speed is gone very slow.

please help me out of this problem

thanks
regards
tahir

dissappointment with after sales service

I have registered a service request under warranty for my Compaq laptop and my case id is 4663817448. I am very disappointed. My laptop's display is a problem and I was told that the someone will come and replace the screen. The wrong part was sent twice and now there is no news from your end. I had made the request more than 3 weeks ago. Judging by the complaints on this page, I have no hope. I will make sure that I don't deal with you guys in the future and advice others around me to do the same.
It's a shame people are complaining openly and nothing is being done!

Pathetic service of HP

Complaint No.: 8053249760

I purchased this HP Deskjet Ink Advantage All-in-One series K209a on 2 July 2011.

On 25th Aug 2011, I called up the HP service centre to lodge a complaint (req. no. 8053249760) to mention that the printer was blinking and not allowing me to print. I was instructed over the phone to open up the printer, remove the colour cartrige, and wipe it. He even instructed me to take a piece of cloth and wipe inside, which I did not do, in case I broke something. After putting the colour cartridge back, the printer was still blinking. The rep asked me to print a test page and tells me that the problem is with the cartridge. He tells me that the cartridge is an accessory and is not part of the printer. Therefore, I would have to physically take the colour cartridge along with my bill to Vikhroli or Andheri where they would examine it and decide what needs to be done. I tell him that I am staying in Navi Mumbai and I do not have the time to go and have the cartridge checked out, if even there is a problem with the cartridge. After much pleading he finally agreed to have someone sent over (onsite req. no. 3574114).

On Saturday 27th August, at around 5:50 pm, I got a call from their engineer saying that he was coming over to check the printer. We waited for him but he never showed up. He didn't even bother to inform us that he could'nt make it. No one showed up on Monday either. On Tuesday, I got a call again at noon saying that he would be coming in 1 - 1.5 hrs. After making several calls since that time and he finally showed up around 7:15 pm. He checked the printer, replaced the cartridge with one of his and showed me that it was indeed the cartridge that was at fault. He again told me that I have to take the cartridge to Vikhroli or Andheri to have it looked at. Or I could take it to my dealer.

Today, I went to Croma, Vashi (Dealer) from where we purchased this printer. They told us to speak with a co-ordinator, Santosh Patil at Vashi, HP service center. He very rudely tells us that they will not replace the cartridge. He also tells us that we have to take the cartridge to Vikhroli.

What I fail to understand, is, when HP has a service centre in Vashi, why is it that I am being asked to take the cartridge to Vikhroli. First of all, when their engineer came over (that too, after 5 days), it was his responsibility to take the cartridge with him and forward it to whichever dept. it needs to go. Why are HP categorizing this integral part of the printer as an accessory and apart from the printer. Can their printer function without it? That too, this cartridge (HP 703 Tri-color ink cartridge CD888A) is the same one that came with the printer when we purchased it. I had not even used up 10% of it.

It has not even been 2 months since purchasing this printer. And I am sure that I am covered to get this replacement. However they are just stalling and making me run from one service centre to another, so that I get frustrated and finally give up pursuing this matter.

I have even emailed Mr. Rakesh Rasalam (Service Head) regarding this matter.

I did not buy a HP product to get this sort of disservice.

HP guys, if you are listening, then you better get your act together. Your service is dispicable. Initially when I purchased the printer, I had difficulty in installing it. When I called up your customer care to ask to send someone over to assist in this very initial task, they flat out refused. They said that installing the printer is not their responsibility. They tried to instruct me over the phone but without any success. I finally had to get a computer professional to help me with the installation.

This time over, also, the fellow initially refused to take the onsite request. It was only when I asked to speak to his supervisor, that he finally gave me the onsite request no.

Anyone planning to purchase HP printers BEWARE!!! The cartridge is not covered under the printer warranty (even the one that came with the printer when we purchased it). If you are not proficient in installation you are in deep trouble!!

Action has to be taken against HP for resorting to these type of tactics to scam their customers.

ALL IN ONE COLOUR PRINTER PROBLEM

Have purchased a all in one colour printer,the same is giving problem ,which is under warranty,the service enggr.,Has visited my house,and,has advised me,that it has to be taken,to the service centre,the quality of the service of Redington,is so pathetic,had i been knowing this,i would not have bought the same,in fact the quality,of Hp ,products,and,the Redington India,seems,to be so horrendous and disgusting,can any one advice,on my cell no.,9867671205,Or at,jatinthesailor [at] sify [dot] Com.

Dissappointed with the after sale service !

Dear All,

The internal speaker of my laptop Compaq 510 has suddenly stopped functioning. Now the thing is, i have absolutely not utilized or claimed anything under warranty, and now when i have a genuine problem you guys slap me with a bill of 3,500 rupees. The quotation sent to me says that the part costs 622 rupees and 2250 rupees as labour charge. I am a computer engineer myself.. the speaker barely takes time to fit.. if this is what you call after sale service then i must say its absolutely not appreciative. This repair is way too costly and non economical. This is purely extraction of money from the customers who loyally buy your product in hope of an economical and genuine after sale service. Very disappointed

SEARCH FOR LOCAL SERVICE CENTRE

My printer, bought around 2 years back is having some problems. Please let me know the local service locations in Kolkata with their contact numbers. HP Deskjet F4200 series printer.

to know that how many prints have been taken in my printer

please report as fast as possible
please.,

Complaint against the PC Set/ Product

Dt. : 18th-Aug-2011 Nalconagar, Angul, Odisha

To The Head of the Department of Customer Care Compaq/HP computers
Delhi

Sub. : Complaint against the PC Set/ Product

Respected Sir, It is with great agony that I wish to bring to your kind notice the callousness shown by your department’s product. I purchased a HP/COMPAQ computer from Nigama Comptech & Services Pvt. Ltd., A/1, Kamlesh Market Complex, FCI Chhak, Nalco, Angul on Dt.16th-Oct-2009 & within this 2 years time period I am facing lots more obstacle to use this product. Basically the Sound problem & the Monitor going to sleep mode problem. I had already lodged complaint many times & in last month the same complaint I lodged on Dt. 27th-Jul-2011, Case ID no. CA1112404 & the last Case ID no is : CA1115205, Dt.03-Aug-2011 having the same problem. Time to time the service engineer is coming & changing the motherboard with replacing a new Motherboard for everytime. I am satisfy with your service but not satisfied with the quality of this product/PC Set. Already Motherboard changing has been done for 4 times. In spite of repeated oral complaints and your department’s oral assurances, no concrete action has yet been taken to solve this problem.
Last week on Dt.8th-Aug-2011 service engineer came & tried to slove that problem. But again he could not able to solve that problem. After that as per his senior Mr.Debasis’s (Redington Service, Bhubaneswar) advice, he took Motherboard, RAM with Hard Disk Drive to Bhubaneswar for checking briefly. Yesterday he came & assembled all that product above & then started the PC but finally the same problem occured again. Really I am totally frustrated.
It is really surprising that such an efficient department as that of yours is not heeding to solve this problem. If the Mother Board has already been replaced for 4 times within the warranty period & I am facing same type of problem frequently so I doubt on the quality of this particular PC Set/ Product which I have purchased. I have no reliability upon this PC Set/ Product because I am in doubt ,it may give frequent problem in future after completion of warranty period.
So finally, as a customer I request you either you replace this product with a new one or return the total money. I am quite hopeful that you will take a prompt action & oblige.

Yours faithfully
Maheswar Swain Qtr.no : C-166 At/Po : Nalconagar Dist.: Angul (759145) State : Odisha Mob.: +91-9437016065

Product details; Compaq Presario CQ 3170 IX SN – INA93806L0 Compaq 20” Tft Moniter with Supercomp Ups
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