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Hitachi India Customer Care No 079-71414848
Updated on Saturday, 30 July 2022 - 12:05pm
Organization:
Hitachi All India Number(s):
- 079-71414848 (Customer Support)
- 7567 88 4848 ( Call & Whatsapp)
- 079-47563291 (E-Shop Support)
Website:
Official Website Emails
- customercare [at] hitachi [dot] co [dot] in (Query regarding LED TVs)
- customercare [at] jci-hitachi [dot] com(Service Enquiry/ Problems for ACs/Refrigerators)
- sales [at] jci-hitachi [dot] com (Sales queries)
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Important Links
Return & Delivery
- In case any product delivered is damaged or wrong product is delivered contact customer
care team within 48 hours from the date of delivery for the return and must have to carry
original invoice of the product. - For more information please read
Escalation Level
- Level 1, National Service Center
- Level 2, General Manager - Service
- Level 3, National Head - Service
Branch Offices
| City | Contact No. | Address |
|---|---|---|
| Noida | 0120-4138042 | B-43, Ground Floor, Sector -65, Noida – 201301 |
| Gurgaon | 0124-4530753 | 905 – 908, 9th Floor, JMD Regent Square, Block K, DLF City, Phase-2, M.G. Road, Gurugram – 122001, Haryana |
| Lucknow | 0522-4079626 | Ground floor, 8 A, Faizabad Road, Opp. Dua Ka Ghar, Lucknow -226007 |
| Ludhiana | 0161-2496111 | SCF - IV, 1st & 2nd Floor, D Block Market, Model Town Extention, Nr. Hotel Silver Stone, Dugri Road, Ludiana - 141 002 |
| Jaipur | 0141-5115700/ 0141-5115701 |
S-14-15, Subhash Nagar Shopping Centre,Opp. Khandaka House, Near Hotel Ghurgat, Shastri Nagar, Jaipur - 302 016 |
| Mumbai | 022-28470619 | A-407, Boomerang, Chandivali Farm Road, Near Chandivali Studio, Saki Naka, Andheri (East), Mumbai - 400072 |
| Pune | 020-32943755 | 604, 6th Floor, Nyati Emporious, Pashan Highway side Road, Mahalunge, Baner, Pune- 411045 |
| Ahmedabad | 079-27544097/ 079-27544098/ 079-27544099 Fax: 079-30414999 |
1st Floor, Nelkanth-II, Near C. U. Shah College, Navjeevan Press Road, Near Income Tax Office, Opp Ashram Road, Ahmedabad, Pin-380014 |
| Surat | 0261-3110063/ 9374240082 |
A-2 ,1st Floor, Govind Nagar , Opp.BSNL Office, Near Amidharawadi, New Rander Road, Surat |
| Indore | 0731-4050707 | C/O Brilliant Estate, Ground Floor, Plot No.6A, Scheme No. 78 - II, Vijay Nagar, Indore, Madhya Pradesh-452010 |
| Bangalore | 9945172786 | No. 142, KM Towers, Kengal Hanumanthaiah Road (Double Road), Near to Bharat Petrol Pump, Bangalore- 560027 |
| Chennai | 044-28284840 | 180, Capital Towers, 5th floor, Kodambakkam High Road, Nungambakkam, Chennai-600034 |
| Coimbatore | 8940041883 | No:331/12 Third Street Extension, Gandhipuram, Coimbatore - 641012 |
| Hyderabad | 040-64549828 | H No 1-8-303/33/1, Roxana Sanai, 2nd Floor, Sardar Patel Road, Near to Rasoolpura Metro Rail Station, Rasoolpura, Secunderabad - 500003 |
| Cochin | 0484-2779826/ 0484-2779827/ 0484-2779828 |
4th Floor, Jose Annex Building, Jose Junction, MG Road, Cochin - 682016 |
| Jamshedpur | 8882982220 | No. 45/A, Bhuiyaddhi, Mills & Godowns Area, Agrico, Jamshedpur – 831 009 |
| Kolkata | 033-23357434/ 033-23355647 |
Tower,8th Floor, BlockKB -22, Sector 3, Salt Lake,Kolkata-700098 |
| Bhubaneshwar | 0738-1019956 | N-4-F/25, IRC Village, Nayapalli, Bhubaneswar, Odisha 751015 |
| Patna | 0612-236005 | 4th Floor,Unit No. 401, Balajee Laxmi Enclave, Boaring Canal Road, Patna, Bihar - 800001 |
| Andhra Pradesh | Not Provided | Johnson Controls-Hitachi Air Conditioning India Limited D.No:60-17/2, 1st Floor, SVR Plaza, Siddhartha Nagar, Near Modern Super Market, Vijayawada – 520010 |
| Vijayawada | Not Provided | D.No: 60-1-7/2, 1St Floor, SVR Plaza, Siddhartha Nagar, Near Modern Super Market, Vijayawada 520010 |
Offices
| Name | Contact No. | Address |
|---|---|---|
| Regional Office Delhi | 011-22717161 011-22717162 |
301,Third Floor, DMRC Building, New Ashok Nagar Metro Station, New Delhi - 110096 |
| Registered Office | 079-26402024 | 903-904, Abhijeet-1, Mithakhalli Six Cross Road, Navrangpura, Ahmedabad, Gujarat-380009 |
| Head Office | 02764-277571/ 02764-277572/ 02764-277573 |
Hitachi Complex, Karan Nagar Kadi Dist. Mehsana - 384440 Gujarat India |
Comments
Worst quality
Worst quality
ac not working for 5 day
i have been pey for ac 41000 but ac not working way ?
I have already called a lots of time to customer care but i still didnt get any update when my service will be done.Hitachi is giving worst service to his customer please look forward as early as possible otherwise i have to go through consumer forum to take legal action upon hitachi
vaghela dineshbhai
Dear vaghela
Dear vaghela dineshbhai,
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi
Very poor after sale service
Not only the product quality after sale service is very poor
Dear S P Singh,Sorry for the
Dear S P Singh,
Sorry for the inconvenience. Please share your mobile number/complaint number with us via DM on the mentioned URL:- https://www.messenger.com/t/HitachiHomes.
We assure you we will look into this right away.
Regards,
Team Hitachi
Very very pathetic response
Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.
Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.
Pathetic Service on AC
Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request.
Its very hard to get connected to customer service, after connecting they speak like Robo, not sure why they even sell things if they cant offer proper after sales, AC is new but had a repair within a year and pathetic service to resolve that. Buying such an expensive AC with such irresponsible company is the worst decision ever.
A/C NOT BEING REPAIRED despite in AMC
My AC Not working since August .Extended warranty done on 14 August but till now not received hardcopy.
A/C NOT BEING REPAIRED despite in AMC
Refrigerator
I had got this fancy refrigerator 2-3 years back , it’s stopped working did complain, one guy called Rajesh Tomar cane . He took 24000 from me stating he has to change various parts . Next day he came to my shock was fixing same old parts when I caught him he said he is changing , however he said will come back again but never came . My fridge is still not working . Need revert from Hitachi asap . Am dropping an email too .
For service
My AC was not working last two days.I requested for AC services.I have never seen such a so so poor company services.I will never recommend to buy Hitachi
No working of Refrigerator and hitachi service is worst in india
i am very disappointed to tells that hitachi 3 door Refrigerator is worst product and hitachi sevice is very bad ...i have call so many times to costmer care but none of the person solve my Refrigerator problem and none of the any person serious about my Refrigerator problem.... So many time i have complain but no respond
service not done in month
I have already called a lots of time to customer care but i still didnt get any update when my service will be done. In this hottest summer I have to face a lot of problems due to breakdown of ac.
Hitachi is giving worst service to his customerplease look forward as early as possible otherwise i have to go through consumer forum to take legal action upon hitachi
Hitachi Atm
Ham atm lana ha
Bad experience with AC services
My AC was not working.I requested for AC services.I have never seen such a poor company services.I will never recommend to buy Hitachi AC.Services are very poor.If Hitachi don't understand the client issues, soon this company will be out of market.lot of problems with hitachi split inverter ac. the ac is breaking down lot of times till today from the day we Purchased this.We have purchased problems instead of ac for our home.Never buy this hitachi ac otherwise you will waste your money..
Refrigerator complain
I have a Hitachi double door 560 litre fridge and have complained to Hitachi customer care many times as the instruction light panel is not functioning properly due to which there is lot water of droplets inside the fridge. But no response. The local repair service men do not have any knowledge about how to go about the problem and have visited three times but not able to repair. Pls help
Ac not working
Ac is not working fine and i have been trying to call you since two months and nobody is answering calls. My Ac went out of warranty and i have not used even a single free service. I need my Ac to be serviced and checked by your guy.
Mera AC work nhi kar rha h
Mera AC 5 june ko repair hua kuch hrs k baad fir se vahi plm aa rhi h
5 june ko gas refill kr di thi
Fir kuch hrs baad fir cooling khatm ho gyi
No Service support inspite of AC being in warranty
Very very pathetic response from Hitachi.
Time and time they are absolutely not bothered about Service request
split ac breakdown
i am also facing lot of problems with hitachi split inverter ac. the ac is braking down lot of times till today from the day we purchasd this.We have purchased problems instead of ac for our home.
Never buy this hitachi ac
till today Problem, Problem, Problem?????????????????????????????????????????????
PL replace my ac with your another problematic ac.................Better refund my moneys spent to purchase this problem
My AC is not working
Kya sir my ac is not working.ac is not catch High voltage,low voltage, medium voltage.. Hitachi ac is not best company..this is very bad company...I m support any other customers for buy..
Plzzz repair for ac..
A/C NOT BEING REPAIRED despite in AMC
All my 3 HITACHI A/Cs are in AMC. But after repeated request/mails/escalation to senior-most management for the past 3 weeks, the problems remain unsolved. For one of the A/C that was under AMC, I was charged Rs. 1200/- saying that some parts to be replaced, but NO RECEIPT was given.
One of the A/Cs is COMPLETELY NOT WORKING. I wonder WHY I bought Hitachi A/Cs and why I paid for AMC
Ac
Hitachi ...worst experience ..service is worst worst worst ... costumer care service is very bad ..I call again again again and again but no response
And ac is not good ..
Hitachi compressor - need some technical information
madam / sir,
I am a 70 year old retired college professor. I taught at IIT Kharagpur and specialised in the refrigeration engineering. I have a small technical question on Hitachi make scroll compressor - the oil balance system. It is not related to any purchase or servicing. It is pure science. By helping me you will not earn money, but your kindness will certainly return back to you, multiplied tenfold.
Please connect me to a person who knows much about the scroll compressors, say a typical 5 kW compressor for R410a. I would like to learn from him how the oil balance system works, why we put less oil for a model with oil balance piping and things like that. Please help
Regards
sunil Kr sarangi
Atm
Mau
Hitachi not good service for cash withdrawal
If you want to any support or help call on Hitachi ownership they're not positive response
Very Bad experience with Hitachi AC services
Hi,
My AC was not working and displaying E1 error. I requested for AC services. Hitachi engineer investigate and refill the gas in AC. After this hardly it worked for 30 minutes and again I called at customer care. Next time engineer visited he told me to change the display and cost is 3000.
Again I have call from Hitachi they told have to pay more 3000 more, then I asked to refund my gass filling charge because you have fixed the fault that was not actually a faulty. After continue discussion after one week they agree to adjust 2250 Rs of gass filling charges , but have to change the 2 display items 3000 each and total 6000, and this statement is without investigating the issue again.
I have never seen such a poor company services.. guys are killing there brand name .
I will never recommend to buy Hitachi AC .. as services are very poor.. engineers are not knowledgeable.
All team is trying to defend each other instead of fixing client issue.
If Hitachi don't understand the client issues, soon this company will be out of market.
Horrible experience with Hitachi AC
Astonishing to learn that such a giant does not have an active landline number which is working and be attended to.. This was my most horrendous experience with a home appliance company which seems to me one of the best in the industry. I have been trying to Gert in touch with there customer service of there Hitachi unfortunately without any success. This kind of careless behaviour toward the customer will surely through you out of the country very soon.
Good Luck
Fridge rubber
Hi my fridge rubber is not working properly due to which fridge is not getting colder. Please provide me door rubber.