Airtel Mobile Cell Customer Care Numbers

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All India Prepaid & Postpaid customer care numbers

All India Airtel Prepaid/Postpaid customer care numbers
SNo. Circle Toll free query no. from Airtel mobile Toll free service request no. from Airtel mobile SMS no. to send SERVICE START sms Post Paid Customer care no. from non Airtel phone Prepaid Paid Customer care no. from non Airtel phone Email id for customer care
1 Andhra Pradesh 121 198 121 9849012345 9849098490 121 [at] in [dot] airtel [dot] com
2 Assam 121 198 121 9954012345 9954099540 121 [at] in [dot] airtel [dot] com
3 Bihar & Jharkhand 121 198 121 9934012345 9934099340 121 [at] in [dot] airtel [dot] com
4 Chennai 121 198 121 9840012345 9840198401 121 [at] in [dot] airtel [dot] com
5 Delhi 121 198 121 9810012345 9810198101 121 [at] in [dot] airtel [dot] com
6 Gujarat 121 198 121 9898012345 9898098980 121 [at] in [dot] airtel [dot] com
7 Haryana 121 198 121 9896012345 9896098960 121 [at] in [dot] airtel [dot] com
8 Himachal Pradesh 121 198 121 9816012345 9816098160 121 [at] in [dot] airtel [dot] com
9 Karnataka 121 198 121 9845012345 9845098450 121 [at] in [dot] airtel [dot] com
10 Kerala 121 198 121 9895012345 9895198951 121 [at] in [dot] airtel [dot] com
11 Kolkata 121 198 121 9831012345 9831098310 121 [at] in [dot] airtel [dot] com
12 MP & Chattisgarh 121 198 121 9893012345 9893098930 121 [at] in [dot] airtel [dot] com
13 Maharashtra & Goa 121 198 121 9890012345 9890098900 121 [at] in [dot] airtel [dot] com
14 Mumbai 121 198 121 9892012345 9892098920 121 [at] in [dot] airtel [dot] com
15 North East 121 198 121 9862012345 9862098620 121 [at] in [dot] airtel [dot] com
16 Orissa 121 198 121 9937012345 9937099370 121 [at] in [dot] airtel [dot] com
17 Punjab 121 198 121 9815012345 9815098150 121 [at] in [dot] airtel [dot] com
18 Rajasthan 121 198 121 9829012345 9950099500 121 [at] in [dot] airtel [dot] com
19 Tamil Nadu 121 198 121 9894012345 9894198941 121 [at] in [dot] airtel [dot] com
20 UP East 121 198 121 9935012345 9935199351 121 [at] in [dot] airtel [dot] com
21 UP(West) & Uttarakhand 121 198 121 9897012345 9897098970 121 [at] in [dot] airtel [dot] com
22 West Bengal 121 198 121 9933012345 9933099330 121 [at] in [dot] airtel [dot] com


Recovery of amount unnecessarily

There was a message through SMS saying that "Thanks for down loading 7 famous valentines kisses from airtel " you have been charged Rs.7.0. which is totally wrong .I am not interested to down load any material from my mobile and I am not using internet at all . Kindly reconcile at your end and refund my money .confirm by SMS please.


Name Md. Azhar Ansari
Father-Name Md. Rajab Ali Ansari
Mother-Name Amna Khatoon
Date of Birth 11th Jan. 1990
Marital Status Unmarried
Nationality indian
Religion Islam
Category OBC
Language Hindi, English & Urdu
Permanent Address At:&,Post.: Chakla, P.S.: Ormanjhi, Dist.: Ranchi, Pin No.: 835219
EDUCATIONAL QUALIFICATION:- Matric,:- J A C Ranchi, Year 2006, Per.:- 48.00%, Div.:- 2nd Div
I.Com,:- J A C Ranchi, Year 2008, Per.:-51.04%, Div.:- 2nd Div
B.Com. Part 2,:- R.U.Ranchi, Year ;- Appearing
OTHER QUALIFICATION:- D.C.A.(Diplpma In Computer Application)and TALLY

Recharge Unsucessfull

I have recharged with Rs 249 from airtel website, It was debit card purchase money was debited from my account and i dint recived my recharge tried to call airtel but this customer care sucks they dissconnected the call, never expected this from airtel.
I am gona change from airtel and will suggest the same to my friend and family.

how to know my number by using sim number

pls let me knw asap

balance deduction

MY CELL NO. IS 8130578828. In first and second week of december they deduct my balance of Rs 56 approx and when i tried to call them they are not attend my call


i have to try some of more times in airtel customer car does not connect the call worst call center in airtel service

Out going call facility

My mobile number is 9866646445. I submitted my id proofs as required twice. But out going calls were cut. You are harassing the customers.

Bad C Care Service......

Dear sir/madam,
I m sending dis mail with context to ,my complain.
i am using airtel no 9996555942 i recharged with Rs 98 through online for internet pack ( 1 GB 2G pack) same time i got a confirmation message from airtel on same day 24th November 2012.
But i could not get that benefits’. Because My Sim Card not support this service after that I have called over the phone your customer care officers many time but they are not replying properly and I cannot able to use the internet service / facility.
After that I have tried to call CC but failed. Every time I call at 121 a disgusting recorded voice ask to press bla... bla... but not ready to connect CC executive.

By Vinod Kumar

Active my SIM card




dont Contacting to Customer care

i have try to many times to contact to customer care all numbers which are 121,198, 9950099500 from last 2 months but till now there is not solved my problem.When i am apply for Porting than airtel officers call i am telling the reason for porting than they tell me for solving this problem but till now dont solve this problem

Airtel Rajasthan, I recharge & u deduct my blood money

i have rajasthan sim card no. 08769108166 of airtel now i am in baroda & they have started unauthorizly two services simultaneously causing Rs 2/day loss. it is the case from three month. i m calling customer care but they idiots r saying that i have to call airtel rajasthan to deactivate the service. on calling airtel rajasthan they saying to enter mobile no. than enter mobile password... just for looting money deducted twice 3-3 RS. still no reply.
now i want my money back otherwise i will sue airtel for such nuesance
i will definitely port my number with such irresponsible service.
i want refund of 2 RS/ day for three months

STD Issues

Am appalled, sick and tired of the service provided my Airtel and its representatives. I probably would have made dozens of call everyday for the last 1 week and yet my issues remains unresolved.

My STD services is still not active and all I get to hear from the customer service department is, in our records (server) the STD facility is active or we have raised a serviced request, someone will get back to you shortly.

Just to give you an example, today morning (12th October'2012) at 8:56 am I made a call to 121 and executive on the other end said it will resolved and as a measure they said they are deactivating the STD facility and then re activating it as I have been facing this issues for sometime.

Further, the same will start working in the next 4 hours. Hence after 5 hours I made a call, only to find that the same is not yet activated and I get the same response.

I again lodged a complain at 2:02 pm today to 121 only to be told an executive it is not activated and that it will take another 4 hours. Now this is something that has irked me no end. I expect a resolution not words.

I have received sms confirmation that my STD has been activated multiple times, but in reality the STD facility does not work. I have received more then 20 SMS since I have started complaining on 121.

Some of the Service Request (SR) numbers are:
Oct 3rd: 46261970
Oct 9th: 46389699
Oct 12th: 46445604

Interestingly all the SR were for the same related issues of STD activation. However,

I have received the following SMS which highlights the insensitivity and callousness towards the consumers:

Oct 4th: F1136230135
Oct 9th: F1136545842
Oct 12th: F1138221440

I had wanted a change of ownership from company account to Individual account and I have submitted both my proof of address and my identity proof, amusingly, the address has been changed but the ID Proof DOB has been captured as 1st Jan 1977 whereas the proof I submitted carries my DOB as 25th Jan 1975!! Surprising to see that they chose one document to update and forget the other. The worse is I am made to rattle the false DOB overtime I have to call them! How long can I remember a false DOB of someone else!!

Worse, my plan has an STD Plan and I am sure I will get the bill without any deductions. Plus, add up the expenses I have to bear in making the customer executive calls which are charged at 50P/min and I am made to wait for dozens of mins.

How could Airtel make money at the expense of hapless customers? Isn't TRAI bothered about this?

Expecting someone to hear and respond. What legal recourse do I have, can someone suggest me the same?

Reversel of 151 rs

Dear sir,
i am using airtel no 9894667118 i was recharge with Rs 151 through online for internet pack (500MB 3G+500MB 2G pack) same time i got confirmation massage from airtel on same day 7.10.12.
but i could not get that benefits’ after that I have called over the phone your c care officers many time but they are not reply properly. so please take seriously and convert the amount as a internet pack it will help for our future relationship.

reply must..


complain my number 8756111143

Dear sir/madam,

i m sending dis mail with context to ,my complain.

i recive a call (18001031111) frm your executive ( poonam) telling me on 04-08-2012 that if will port my number to airtel den she will

offer me 10paise airtel to airtel nd 25 paisa other local network on delevering her. i ported my number 8756111143 frm tatadocomo to

airtel nd now i m not reciving any acknowledgement from ur executive and i m not enjoying any services told by your executive. nd

your executive r block my all costmer care helpline number....plz solve my problem.....

hoping for a further rply

thanking u.

sanjeev kumar singh
s/o phool singh
address - h/3 thana kotwali
campus bada chauraha
dated - 08-10-2012 kanpur (up)
mbl- 8756111143 , 8081111143

A pathetic service provider in whole telecom industry

If u want to solve your complain through customer care, either 198/121/9925099250 not attained your call even a whole day. I try it from today morning but i am unable to connect with customer care executive. I only here the same sound again and again " Airtel me call karne ke liye apka dhanywad.
They start payable srvices without inform to you and when you going to stop them on 12116, they always told you that' system is going to updated show your service we cant solve. From last three days his system is not updated.
A very pathetic service provider I seen in my whole life.

Lalit Shrimali

Complaint Regarding Worst Service for AIRTEL.

I want to use a lot of abusive words to all bloody hell airtel family. Yesterday somebody called me from AIRTEL service provider and offered me HELLO TUNE service of my name. it sounds good that’s why I accept their service and told them that ok you activate hello tune which is toning my name in ENGLISH LANGUAGE while ringing my cell phone. I charged 210 INR for this. But bloody stupid engineer had activated this hello tone in HINDI LANGUAGE. Now from morning I am calling to customer care, they told me that you will have to change your hello tune and you will be charged15 INR again for next 3 months. It was not happening because of my fault but still I accept that and AIRTEL customer care executive gave me no 54345 and told me to call in this no for changing my hello tune. I called in this no 54345 and charged 30 INR for this but in this no AIRTEL executive told me that its your special hello tune. It can not be change from here and told to call me in 198 no. When I called here, again in 198 AIRTEL executive told me to call 543211 no in this time. I charged here for 40 INR around via calling many time but not getting connected to customer care. I have spent around 350 INR for this bloody hello tune service but still I am not getting any authentic result. All AIRTEL executive are playing game no body is having proper information. I am busy with this issue from today morning and have spent 350 INR around. still I do not have any response. I am not able to connect airtel customer care for this time. At least I will feel good after spending 350 INR nothing for AIRTEL. If I could reduce at least 15 customer than it would make me happy. Vinay Mishra M no-8600966415

provided wrong information by airtel

contect and help me 8104431811

regarding old voice records of calls made in June


I made some Important calls in June to one of my relatives number regarding one of my nephews marriage proposal, but now I am in trouble regarding that. I want that June months voice recording of the calls made I can get legal permission regarding this number. Please let me know the correct procedure for getting the voice recording or SMS made to that particular number.

prepaid bill detail july to august

Dear Sir /Madam,

I have a take a new number of Airtel 9910460918 i want to datails for incoming and outgoing call for july in 4 august
but customer care sent me message dated 12 august your query has been resolved, but till date no datail provide me. again 14 august i call customer care center again rec'd message your complaint has been registered, but resolved query till date.
So, i kindlly request to you. Please send datail for july throug mail id revagaur2007 [at] redifmail [dot] com

Thanks and Regards:

Complaint against One Paisa Per second plan

Dear Sir

My name is Mukesh Gupta

My number is 9971957186

I have got one paisa per second plan on 23.03.2012 for one year from 23.03.2012 to 22.03.2013 with recharge of Rs. 28/-. My complaint is company has deduct two paisa per second from my balance instead of one paisa per second. I did not understand the deduction. You are requested to look into the matter & clarify the plan detail.

With Regards


About service interuption

Dear sir , myself madhukar and my mobile no is 7387384198 and service from this number is stopped without any reason. So i request you to immediately take action and start my service. Now i am in hydrabad and my sim is registered in Maharashtra.I have submitted all and valid documents already.

with kind regards,
madhukar mane

About service interuption

Dear sir , myself madhukar and my mobile no is 7387384198 and service from this number is stopped without any reason. So i request you to immediately take action and start my service. Now i am in hydrabad and my sim is registered in Maharashtra.I have submitted all and valid documents already.

with kind regards,
madhukar mane


On Jun 25, 2012 12:40 PM, "abhishek srivastava" <abhishek [dot] 1471 [at] gmail [dot] com> wrote:
> Hi my self abhishek i m using airtell from last 2year 7 month ...same number.....always facing problem redarding charges....graphic desiner fed up with the services always charge without any information....if u send a link through airtell atleast describe about it....only one click start downloading.....and money deduct from balance......customer care services is very bad need to improve....
> Very goood way to earn money charging without any information.......

Without any notification Aritel service provider change my tarif

Without any notification airtel service provider start charging more for the call tariff when i took the connection the call rates where 1.2ps/s currently they where charging Rs 1/min. when they change the tariff they did not inform me or not even they send a sms also to me. these are cheating. even if we where not notice the call rates then they will charge something like this only once the balance is over then only will come to know regarding this.

airtel message

Hello sir/madam,
I'm using airtel network...
Urgently i need all the details about my complete transaction of my number ( that is message history, call history, their number with time) on 13.4.2012
because my important message was not sent... but i sent it.. now they are not believing me sir....
so i need message history sir.....
How could i get those....
could you please help me to find.....
please its very urgent

Hi, from past few weeks Rs 2

Hi, from past few weeks Rs 2 has been deducted from my balance everyday. I am clueless as to why it has been deducted and it does not makes any sense since I have not applied for any such things. Please let me know the reason as soon as possible. My no. is 8197405977.


Hi, from past few weeks Rs 2 has been deducted from my Airtel Balance everyday which I have no clue why it has been deducted it and makes no sense. Please give me a response ASAP. My no is 8197405977.

Harrasement by Airtel Employees

Dear Sir/ Madame,

I Nikhil Biswas customer of Airtel Mobile for almost a year would like to inform that my number 9987388886 is overdue and I am planning to pay the bill end of this month , i have another number 9892588887 and both the numbers are owned by me. I am humiliated and insulted as well as harassed by your employees who are calling 10 times a day . There is a particular lady who is calling from your end and the numbers she is calling from is 7738399572 and 7738017203 continuously , she is also insulting and humiliating me by using harsh words as well as calling up my relatives and friends on their mobile (i don’t know how did she get their numbers may be through my call logs), one of my relative is my mother in law who got call from this lady insulting her saying Nikhil Biswas didn’t pay the bill and he is a criminal, my mother in laws number is 9833449939 and the number she received the call from this lady is also saved with her, Please do let me know how am i suppose to take this harassment when I committed to pay end of this month when my salary comes. Please let me know how am I suppose to handle this employee of yours who is agitating me to talk in an abusive language.

Thank You

Yours Sincerely
Nikhil Biswas

Dear Customer care . I am

Dear Customer care .
I am using pre paid line , mobile no: 9503768555 since last 2 year. I used last time on 19 Nov 2011 at Mumbai . I am working in Kuwait , today I just checked status of my mobile line by calling from Kuwait and found it giving information about this number is not exist . So I put SIM in my mobile in Kuwait and found it was not camping any of three operators. It is rejecting. I had sufficient balance when I left Mumbai on 19 Nov 2011. So please check , why this happened ? because I am coming India on 27 Feb , I am leaving in Nagpur. I don’t want every time to take new SIM card with new Number. This number purchased from Nagpur.

Thanks & Regards

Ajay D. Bhange
BSS / RAN Support

Deduction of money

Sir / Madam,

I have been using airtel prepaid mobile no. 9558009808 since last one year. It happened to me earlier also that my account charged with few schemes and after having talk to customer care, charged amount refunded. Now, since last Monday, my account have been continuously charged with different type of schemes and after talking to CC, amount refunded. Saturday, i.e. on 04.02.2011, I have been charged with Rs. 5/-, then after on Sunday i.e. on 05.02.2011 charged with Rs. 5/-. I talked to customer care representative and he also told me that you will be refunded within 4 hours. Amount is yet to be refunded, but today i.e. on 06.02.2012, I have again been charged with Rs. 5/-. It is also bring to your kind notice that I am continuously trying to talk with your customer care representatives, but I am not able to talk. I am truly speaking that I have never subscribe for any scheme.

It is pertinent to bring to your kind notice that such type of money deductions, HARASSING MENTALLY me and my family members a lot which creates unwanted situation in my home, which may cause something different.

I request your goodself, kindly do the needful to refund me deducted amount at the earliest.

Thanking you,

Vinod A Parmar,
Mob No. 9427103039