Your can call 121 your landline phone for queries and toll free 198 for complaints & service requests.
Email: 121 [at] airtel [dot] in
I am writing this mail to you after not getting proper solution from your Raipur/Bilaspur team.
The landline no 07752-429611 is not working since last 1 month ( on for 1-2 days in between).
May I request you to intervene and resolve the issue as it is possible for your Raipur/Bilaspur team to resolve the issue.
The landline 044-43599717 has not been working for past 4 days. None of them are bothered.
I am from Fortune Packaging , our fixed line number _ 044 42024187 and A/C no - 7005170918 have to transfer this connection from No : 758, 3rd foor, 3E Mount Chamber,Anna Salai,Chennai -2 to C-228,11th Street,Periyar Nagar, chennai.
So pls do the needfull as earliest , ask ur person do it immediately, can contact mr.Rejinald - 9840945909
Thanks & Regards,
HI Team/ Priyanka
I want to explain some important fact to you that my phone is not functioning since the same day as I have logged complaint on 25th June 2012 ( whose complaint number is 17685694).
But you have closed my request without resolving the issue.
Since then I am making many follow-up (Via email) but beside resolving that, everytime you raise a new request by your end closing it by yourself, but my problem is still unresolved yet.
User is facing a lot of inconvenience.
It is my humble request Please do something positively besides raising and closing your tickets by your end.
Seniors: Please see how the user suffers by your process of working. Please get done this on high priority. This type of resolution will not survive in today’s competitive world.
Dharmesh Kumar Sharma
From: nodal [dot] upwest [at] in [dot] airtel [dot] com [mailto:nodal [dot] upwest [at] in [dot] airtel [dot] com]
Sent: Wednesday, June 27, 2012 12:58 PM
To: Dharmesh Sharma
Subject: Re: PHONE NUMBER 0121-4054932 IS MALFUNCTIONING , REGARDING COMPLAINT NUMBER 17685694 [|BAL|Qrc22606121206539771053|]
Namaste Mr. Sharma,
You wrote in on 26-June-2012 regarding the voice and broadband connection not working for your airtel account number 7005465425.
airtel regrets the inconvenience you have experienced.
As confirmed on phone, we would like to confirm that your concern pertaining to the broadband connection not working has been resolved as the connection is working fine.
Further, we have registered your request for voice connection not working. Your Reference number is 17809554. The issue will be addressed by 27-June-2012 till 06:06 PM.
Please bear with us!
airtel appreciates your business and always welcomes your suggestions/feedback.
bharti airtel limited
From: dharmesh [dot] sharma [at] hcl [dot] com
To: nodal [dot] upwest [at] in [dot] airtel [dot] com
Cc: nodal [dot] upwest [at] in [dot] airtel [dot] com
Sent: 26/06/2012 11:55:57 AM
Subject: Phone number 0121-4054932 is malfunctioning , Regarding complaint number 17685694
My Airtel landline number is 0121-4054932 and it is not working since the day
before yesterday night.
We had already logged complaint on dated 25th June 2012, but no action has been
taken till yet.
I am sharing you the complaint number which is 17685694
Please look-into this matter and get it resolved ASAP.
Thanks in advance.
Dharmesh Kumar Sharma
my airtel landline no 0755-4094378 is not working. i dont know where i complaint from my mobile. when i used 198, and dial my landline number with std code, they said dialed no.is wrong again & again ...
could you please help me out..
This is with regard to our Corporate connection with Airtel from past 10 years. We are facing a lot of problems with the Airtel team who are interacting with us for new connection. Last week we requested for a new Post paid connection for which we have issued relevant documents to Airtel but they are insisting for a letter from our MD which is very surprising, we have never come across such kind of rule during our previous request for postpaid connection. The Airtel representative is literally tortures our team to issue the MD letter, he visits our office very often & never leaves. Kidly take some serious steps on this or we will have to take legal steps to solve this issue. Awaiting your reply at the earliest.
Hon. Sunil Bharti
Managing Director, AIRTEL
Regretfully, it is inform to you that my land line phone no. 07614031820 has been wrongly disconnected. I am a regular customer of airtel since 10 years. I have requested on 05.09.2011 for disonnect the broadband connection and was assured me that within a week will be disconnected and there will no charges. Soonafter this assurance, I have stopped the use of broadband w.e.f. 12.9.2011. However, I have been charged the rent of broadband for the period 17.9.11 to 16.10.11. Lateron, my land line connection has been disconnected on 04.11.2011 without my knowledge and notice.
Further, I have continuously making request through e-mail and telephonic ally to Nodal Office/Appellate Authority, but only assurance is given by the company. I have also sent a complaint to you through speed post, but no action has been taken so far.
Kindly do needful at the earliest.
G-47,Krishi Nagar, Adhartal, Jabalpur.
Mob. No. 9179820258
I have two telephone connection no.07672408373 & 07672408375. both are not working from the last four days despite a number of compliants made.
Pls get them rectified.
I was having Airtel fixed line connection(0731-4003614) & requested for disconnect about 4 months back.It was very difficult experience with Airtel for disconnection . Finally I succeed. Initially I deposited Rs3000 as security deposit but to my surprise recently I got a refund cheque of Rs 317 only.I have deposited all bills recd then how a major amount is deducted is not clear to me neither any statement was enclosed .
I have Broadband and telephone connection ,Telephone no.040-40131119. are not working from last three weeks Please get it rectified as early as posssible.
I have two telephone connection no.41450505 & 45081504. both are not working from the last three days despite a number of compliants made.
My fixed phone line no.Is 4082393 in gurgaon.I have been making complaints for the last one month about disturbance in my phone line, but till date nothing has been done except assurance to fix the problem.I requ
est you to look into the matter and do the needful.
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