Airtel Broadband & Internet Customer Care Numbers

Organization: 
Toll free Number(s): 
  • 121 (From Airtel)

Airtel Broadband

Contact Customer Care from your Airtel Landline

You can call 121 from your landline number to register complaint

All India Customer Care Numbers

SNo. City Customer Care No. Email
1 Agra 4444121 upcare [at] airtel [dot] in
2 Ahmedabad 44444121 wecare [dot] west [at] airtel [dot] in
3 Ambala 4444121 care [dot] haryana [at] airtel [dot] in
4 Anekal 444121 care [dot] karnataka [at] airtel [dot] in
5 Balaghat 444121 wecare [dot] mp [at] airtel [dot] in
6 Banglore 44444121 care [dot] karnataka [at] airtel [dot] in
7 Belgaum 4444121 care [dot] karnataka [at] airtel [dot] in
8 Betul 444121 wecare [dot] mp [at] airtel [dot] in
9 Bhillai 4444121 wecare [dot] mp [at] airtel [dot] in
10 Bhopal 4444121 wecare [dot] mp [at] airtel [dot] in
11 Bhuranpur 444121 wecare [dot] mp [at] airtel [dot] in
12 Bilaspur 444121 wecare [dot] mp [at] airtel [dot] in
13 Calicut 4444121 wecare [dot] mp [at] airtel [dot] in
14 Chandigarh 4444121 care [dot] punjab [at] airtel [dot] in
15 Chattarpur 444121 wecare [dot] mp [at] airtel [dot] in
16 Chennai 44444121 care [dot] tamilnadu [at] airtel [dot] in
17 Coimbatore 4444121 care [dot] tamilnadu [at] airtel [dot] in
18 Dabra 444121 wecare [dot] mp [at] airtel [dot] in
19 Damoh 444121 wecare [dot] mp [at] airtel [dot] in
20 Datia 444121 wecare [dot] mp [at] airtel [dot] in
21 Delhi 44444121 care [dot] ncr [at] airtel [dot] in
22 Dewas 444121 wecare [dot] mp [at] airtel [dot] in
23 Dhar 444121 wecare [dot] mp [at] airtel [dot] in
24 Durg 4444121 wecare [dot] mp [at] airtel [dot] in
25 Ernakulam 4444121 care [dot] tamilnadu [at] airtel [dot] in
26 Erode 4444121 care [dot] tamilnadu [at] airtel [dot] in
27 Faridabad 4444121 care [dot] ncr [at] airtel [dot] in
28 Ghaziabad 4444121 care [dot] ncr [at] airtel [dot] in
29 Guna 444121 wecare [dot] mp [at] airtel [dot] in
30 Gurgaon 4444121 care [dot] ncr [at] airtel [dot] in
31 Gwalior 4444121 wecare [dot] mp [at] airtel [dot] in
32 Hoshangabad 444121 wecare [dot] mp [at] airtel [dot] in
33 Hosur 444121 care [dot] tamilnadu [at] airtel [dot] in
34 Hubli 4444121 care [dot] karnataka [at] airtel [dot] in
35 Hyderabad 44444121 care [dot] ap [at] airtel [dot] in
36 Indore 4444121 wecare [dot] mp [at] airtel [dot] in
37 Itarsi 444121 wecare [dot] mp [at] airtel [dot] in
38 Jabalpur 4444121 wecare [dot] mp [at] airtel [dot] in
39 Jaipur 4444121 care [dot] jaipur [at] airtel [dot] in
40 Jalandhar 4444121 care [dot] punjab [at] airtel [dot] in
41 Jaora 444121 wecare [dot] mp [at] airtel [dot] in
42 Jigani 444121 care [dot] karnataka [at] airtel [dot] in
43 Karnal 4444121 care [dot] haryana [at] airtel [dot] in
44 Katni 444121 wecare [dot] mp [at] airtel [dot] in
45 Kerala 4444121 care [dot] kerala [at] airtel [dot] in
46 Khandwa 4444121 wecare [dot] mp [at] airtel [dot] in
47 Kochi 4444121 care [dot] kerala [at] airtel [dot] in
48 Kolar 444121 care [dot] karnataka [at] airtel [dot] in
49 Kolkata 44444121 care [dot] kolkata [at] airtel [dot] in
50 Lucknow 4444121 upcare [at] airtel [dot] in
51 Ludhiyana 4444121 care [dot] punjab [at] airtel [dot] in
52 Madurai 44444121 care [dot] tamilnadu [at] airtel [dot] in
53 Malanpur 444121 wecare [dot] mp [at] airtel [dot] in
54 Mandideep 4444121 wecare [dot] mp [at] airtel [dot] in
55 Mandsaur 444121 wecare [dot] mp [at] airtel [dot] in
56 Mandya 444121 care [dot] karnataka [at] airtel [dot] in
57 Mangalore 4444121 care [dot] karnataka [at] airtel [dot] in
58 Manipal 4444121 care [dot] karnataka [at] airtel [dot] in
59 Meerut 4444121 care [dot] meerut [at] airtel [dot] in
60 Melur 4444121 care [dot] tamilnadu [at] airtel [dot] in
61 Mettupalayam 4444121 care [dot] tamilnadu [at] airtel [dot] in
62 Mhow 444121 wecare [dot] mp [at] airtel [dot] in
63 Morena 444121 wecare [dot] mp [at] airtel [dot] in
64 Mumbai 44444121 wecare [dot] west [at] airtel [dot] in
65 Mysore 4444121 care [dot] karnataka [at] airtel [dot] in
66 Nagercoil 44444121 care [dot] tamilnadu [at] airtel [dot] in
67 Narsinghpur 444121 wecare [dot] mp [at] airtel [dot] in
68 Neemuch 444121 wecare [dot] mp [at] airtel [dot] in
69 Noida 4444121 care [dot] ncr [at] airtel [dot] in
70 Panipat 4444121 care [dot] haryana [at] airtel [dot] in
71 Peethampur 444121 wecare [dot] mp [at] airtel [dot] in
72 Pondicherry 4444121 care [dot] tamilnadu [at] airtel [dot] in
73 Pune 44444121 wecare [dot] west [at] airtel [dot] in
74 Raipur 4444121 wecare [dot] mp [at] airtel [dot] in
75 Rajnandgaon 444121 wecare [dot] mp [at] airtel [dot] in
76 Ratlam 444121 wecare [dot] mp [at] airtel [dot] in
77 Rewa 444121 wecare [dot] mp [at] airtel [dot] in
78 Sagar 444121 wecare [dot] mp [at] airtel [dot] in
79 Salem 4444121 care [dot] tamilnadu [at] airtel [dot] in
80 Satna 444121 wecare [dot] mp [at] airtel [dot] in
81 Sehore 444121 wecare [dot] mp [at] airtel [dot] in
82 Seoni 444121 wecare [dot] mp [at] airtel [dot] in
83 Shimoga 444121 care [dot] karnataka [at] airtel [dot] in
84 Shivpuri 444121 wecare [dot] mp [at] airtel [dot] in
85 Sriperamabadur 44444121 care [dot] tamilnadu [at] airtel [dot] in
86 Surat 4444121 wecare [dot] west [at] airtel [dot] in
87 Thirumangalam 4444121 care [dot] tamilnadu [at] airtel [dot] in
88 Tiruchy 44444121 care [dot] tamilnadu [at] airtel [dot] in
89 Tirunelveli 44444121 care [dot] tamilnadu [at] airtel [dot] in
90 Tirupur 4444121 care [dot] tamilnadu [at] airtel [dot] in
91 Trichy 4444121 care [dot] tamilnadu [at] airtel [dot] in
92 Trivandrum 4444121 care [dot] kerela [at] airtel [dot] in
93 Tumkur 4444121 care [dot] karnataka [at] airtel [dot] in
94 Tutucorin 44444121 care [dot] tamilnadu [at] airtel [dot] in
95 Udupi 4444121 care [dot] karnataka [at] airtel [dot] in
96 Ujjain 4444121 wecare [dot] mp [at] airtel [dot] in
97 Vellore 4444121 care [dot] tamilnadu [at] airtel [dot] in
98 Vidisha 444121 wecare [dot] mp [at] airtel [dot] in

Parent Article: 

Comments

Bad Experience with Airtel

I've 4 CUG connections since last more than 4 years. Since first week of Nov.2012, I'm requesting to provide outgoing details of my 9898367174 & 9898290108 from 01-04-2010 to 31-12-2012, no response received. After 38 E-Mails (evidence can be produced on requirement), I got answer from noddle officer "Our person will contact on one working day" (When?). Though I have launched the same in No. of Customer Forums and on other sites and a scanned copy of the same is sent to Airtel Officials also. Airtel neither refuse to provide the service nor responding properly. Now, I'm fed up, and want to take legal action. Also, I would like to share my bad experience with public and media and whenever I get scope I will publish my experience. I documented all my E-Mails and their subsequent replies. Every time a standard computerised E-mail comes to me stating "We shall come back with 4 working hours", I doubt whether they are working or not. Request all readers, if anybody knows other Customer Sites pl. SMS me on above Nos. or Mail me on ppp [dot] sidhpur [at] gmail [dot] com or panditpp [at] gmail [dot] com to expose Airtel Services.

bad airtel serivce..

my no.2240143108
&
no. 7010177870
got fixed line airtel service which is pathetic ... worst part is unable to reach broadband team even after trying 15 time's by airtel agent ...

so pathetic
my internet is not working properly...

call back as soon as possible
ajay
8879169232

parent Your comment is awaiting moderation

DISCONNECTION OF AIRTEL BROADBAND CONNECTION

I have been using the Airtel Broadband connection no - 9831032573. I have asked upgrade my connection to 3G from 2G connection.

Since it was not provided and I have shifted to other operator , kindly arrange to disconnection Broadband connection with immediate effect .

Grateful if you kindly inform me in the e-mail mentioned above.

Regards

P. P. Pramanick

my mobile lost

Imei 358508046807632 pz. Help me

ABUSIVE CALLS FROM AIRTEL

SIR
FROM AIRTEL I RECEIVED ABUSIVE CALLS REGARDING PAYMENT
I AM READY TO PAY MY AMOUNT OTHER THEN THIS THEY ARE DOING SO RUDE BEHAVIOUR FROM ME AND MY RELATIVES THEY TALKED SO ABUSIVE TO ME AND MY RELATIVES

internet services not working

sir,

my air tel no :044-45104175.
complaint no: 21988478
place : Chennai :119
location : sholinganellure.

i used your services at past of 2 years but past 1 month i give complaint no one respond how should i solve my problem
my broad band service is not working pls do a good services otherwise i will with draw your service. i hope you peoples understand my problem . but why you people are cant understand customers problems help us solve these problems.pls send some service people
thanks
clasicsuper [at] yahoo [dot] com

airtel serivece

my no.2240143108
&
no. 7010177870
got fixed line airtel service which is pathetic ... worst part is unable to reach broadband team even after trying 15 time's by airtel agent ...

so pathetic
my internet is not working properly...

call back as soon as possible
ajay
8879169232

Online Booking Fraud

This is with the reference to my several followups & mails regarding the confusions & goof ups AIRTEL is doing with me.

I really feel sorry t see this devastating state of such a popular brand where quality of response system is really into ruins.

I would like to highlight the issues & experiences as follows:-

1. I Applied the Broadband connection Online on 01/08/2012

2. 5th Day I recieved the call from somebody mentioning that the Online application is invalid and I need to pay the amount to the person visiting me fro collecting my documents.

3. I was alarmed and as I inquired more and showed my reluctance to pay money, some person again called the next day mentioning that he was calling from Okhla office and I was not supposed to pay any amount, rather handover just the documents.

4. 2 days before I again received a call around 8.45 in morning from a female mentioning that she was calling from Okhla Head Office and again raising the issue that my Online transaction is not possible as AIRTEL donot have such schemes of Online booking & Discount.

(Please note that I have the relevant snapshots of the screens mentioning the scheme of Online Bookings)

5. When I was more strict in inquiring with her, she passed on the call to a somebody who claimed to be his senior and he assured that my booking was valid and he has the Online booking form & I need to submit my documents only. He assured me that my issue will be solved soon and somebody will contact me soon.

6. To my surprise, till date nobody has even called, visited or even showed a courtesy of calling me and explaining me the confusions.

7. I had made my booking on 1st August 2012, and if the customer is taken so much for granted in AIRTEL, then I am sorry to say that I would never be interested in keeping any relationships with this organisation who seems to be criminally involved in such fraudulent activities and no control system over their dealers / distributors or employees, who are just interested in their personal benefits as they might be interested in their incentives & commission by making bookings through them..

Therefore I submit that this is my final reminder for clarifying my issues, else I would be forced to take a legal route approaching the relevant consumer forums and claiming my amount back with all relevant charges.

Irrating Drops in Airtel Broad band Connection since last 1 mth.

I have a broadband connection from Airetl account no.7000368429. And we have been facing drops evry 4th minutes since last 1 months and the local people do not have accountability and zeal or may be do not have understand on the impact on this on my day to day business loss I am icnuring in term of manhours and delay in process scheduled online.

I am on the verge to get this connection discountinued.

I knew there is lack luster approcah when it comes to customer services but ther has to be a limit to the approcah and attitude.

Airtel is highly non professional when it comes to technicall serive support to customers

Regards
Premprakash

Broad band connection cross over

I completly agree on the customer care part from airtel off late , I had lodged an complaint for Broad band not working , but the service engineer was kind enuf to not only attend the problem but change my number permanently from my current number to some other number and i got a lot of unwanted calls and also missed a lot of important calls , i donno if this is what they call as service , I have written to thier nodal but no reply , and also to thier applate really irritated to the core with thier behaviour , I am with them for last 7 years and tis is what happen to such a customer is really making me think if they have anything remotely called as customer care and why no one is reply .

The SR number is ref no # 23431738

Thanks,
Kannan

Wrong Billing generation

Hi,

I am Amritesh Pratap.
I had bought a Airtel Broadband connection in Dec. 2011.
My plan was 549/- . In this plan, Airtel marketing agent ensured me that I can browse & surf internet without any cost & i will download anything, it will be free till 3 G.B. After 3 gb, it will be payble according tariff plan.

I used that plan for 1 month. After 1 month, I got a billing summary with 1200/- big amount for that month.
When I talked to airtel customer care, they told me that "Nothing is free in that mentioned plan. All browsing & surfing are paid."

I shocked after listening that . I had cheated by Airtel agent.

Anyway, I complained to airtel customer care in that month(January) that please disconnect my broadband connection. I am not interested to continue your service. But they did not disconnected my services & my bill has generated continue without information.

After 3 month, I received again there call & they informed me that now my billing amount is 4500/- .(This bill was generated without using there connection). Now, they are calling me on daily basis & threat me that if I will not pay there generated amount, they will file a case against me & I will have to pay there amount by-force.

Can anybody help me against them so that I can get justice as soon as possible & nobody could be harassing again by such kind of problem.
Also, please suggest me, what kind of legal action I can take against him ??

Airtel's expert customer care

Dear Sir/Madam,
This mail is refer to our thankfulness to Airtel Broadband regarding our broadband connection (Landline no 03340606050). Our broadband connection was not working properly. Most of the time in a day we are out of connection. Regarding that
(1) I have lodged a complaint (no 10492730) on 18/1/12. Your technician have attend the call and had changed some settings. After that broadband was worked for the remaining of that day.
(2) But the same problem persists on the next day (19/01/12). Again I have lodged a complain (No. 10538148) on 19/01/12 at 12.30 pm. After that, your engineer had attend at 5.30 pm and he also done some setting changes. I also asked him if there is any problem with our MODEM but he disagree with me.
(3) After the engineer left our premises the problem started again. Again I had called the customer care at 6.40pm.
(4) I had repeatedly called your customer care, twice on 20/01/12(at 2.15 pm & 5.00pm), on 21/01/12 (at 1.00 pm), on 24/01/12 (at 2.45 pm). But no one even bother to visit our place after 19/01/12.
(5) Moreover the customer care and technical department has suggest various tips like…….
(a) “There is a problem with our internal network”( though our LAN is working properly and it is not understandable how could he know that from his desktop)
(b) some of your technical expert (…??),named Prabin advised me on 24/01/12 that modem is getting hang because as we switched it off from the power plug instead of MODEM on/off switch
(c) Some also instructed me over phone to change the settings of network , but never bother to send any Engineer.
(6) I had called customer care on 25/01/12 at 4.45 pm and was informed by them that previous service request had been successfully closed (don’t know how it can be closed without customer‘s approval). I was allotted a new service no 10821442.
(7) No one also attend the call as usual and on asking customer care( on 30/01/2012) informed that the call had been attended and successfully solved and closed on 25/01/2012 at 5.30 pm.
(8) As there is no pending call on our account, I had to request for a new service call on 30/01/2012….service call no 10983272.
(9) The most amazing thing happens after that……….An Engineer attend our call, my router which was faulty ( I’m shouting from the very first day to change the router as it seems to be not working properly but the EXPERTS of AIRTEL BROADBAND never agree on that) have been changed and the broadband is working in its way till date & time.
(10) I’m so much thankful to Airtel to solve our problem, may be it is after 9 days and after 11 calls. They have finally comeout of the problem. Hats off to Airtel’s such a responsive customer care team and such a team full with expertise. May our all the business had to stuck for 9 days and may I had to hear such bluffs from the customer care and the technical departments. But finally Airtel have done it. Again a lot of thank s to the India’s most renowned internet service provider.

Thanks & Regards,

Anjan Dutta
Mob:- 09831558805

AIRTEL failed to refund my money

Am sudhan, i asked for a airtel broadband connection an agent came and filled a application form and i gave 1000rs to the connection ,after 15 days i called to them and ask where is the connection they said in your area we cant give connection sir {no signal} but already there is 3 connection in my apartment, after they said like that i ask them to refund my money they said ok within 15days u will be refunded, again after 15days i called to that dealer they said me to call to the customer care and i called to the customer care and give a complaint they gave a complaint number, they also said the same thing within 15days it will reach you, after 15days again i called to customer care and i said about the customer complaint number they said that there is no complaint in that number.

now tell me what can i do after this , this happened before 5 months.....

Thought of giving complaint in consumer court ............

Air tel doesn't contact me within 2 days this is going to be happen............

My contact number : 9739045674

airtel cheated me:not providing refund of Rs.3000

i was an airtel subscriber, i had by mistake made an excess payment of Rs.3000. when i ask airtel to refund the money, they initially said that they would be sending a cheque, then i asked them to transfer it to my account(the same one from which i made the online paymnet) and gave them the account details.

now they say the money has been refunded. but they never say to which account. this is despite me asking them repeatedly.
i sent them my bank account statement which clearly shows that the amount was not refunded.
they keep saying that the money credited to my other account. i feel somebody in airtel has swindled the money.
i am shocked at the kind of responses i received from airtel when i asked for my refund. the people sitting in customer care are all babies who don't understand a thing.
now i have disconnected airtel.
my case ref. no: is
ticket no : 5065342 dated 03-10-2011
5683952

telephone no: 08042151017

i have been trying to get the refund since early October.
i mailed the nodal officer and the appeleate officer. they are both equally useless. somebody plz giv them a kick in the ass.

i just want to know to which account you have a refunded the money !

BEWARE: Airtel Broadband shifting not available in major cities

Airtel is currently facing few technical issues in broadband shifting
Airtel Nodal office has officially sent an email (Please find email below) regarding our request for shifting airtel broadband inside chennai wont happen due to technical reasons.

Dear Mr. Panjaa,

Warm greetings from airtel Telemedia Services.
With reference to your e-mail dated on 18/10/2011, you have expressed your concern regarding shifting for your airtel account number 16373392.
We regret to inform you that we would not be able to process your request towards shifting owing to technical reasons.
We regret for the inconvenience caused to you.

Disclaimer:
For any future interaction please feel free to speak to our call center executive on 121 for any queries and 198 for any complaint or request. You may also email us at 121 [at] airtel [dot] in

You may get in touch with the Nodal Officer with your request or complaint number already registered with call centre, if the issue is still unresolved. You may send an email at nodal [dot] southabts [at] airtel [dot] in or you may call at 044-42100356 from 9:30 AM to 6:30 PM Monday to Friday.

If you do not receive a satisfactory response from Nodal officer you may send an email at appellate [dot] southabts [at] airtel [dot] in or you may call at 044-42039583 from 9:30 AM to 6:30 PM Monday to Friday.

Assuring you our best of services.
Yours sincerely,

Rakesh
Nodal Office.
airtel Telemedia Services

We got this response after 25 days from our request for shifting

Airtel customer care -> any comment on this?

RESPONSE FROM AIRTEL

Dear Mr. Panjaa,

Warm greetings from airtel Telemedia Services.
We regret for the delay in responding to your e-mail.
With reference to your e-mail dated 23/10/2011, you have expressed your concern regarding Service related for your airtel account number 16373392.

This is to inform you that your compliant has been registered with the reference number 6364266 and it would be addressed by 01/11/2011, 02:51.

Please accept our sincere apologies for the inconvenience caused. We value the relationship built with you and trust that one odd, unfortunate incident will not come in the way of this association. We would like to reiterate that we share your anguish and have taken adequate action to ensure the non-occurrence of the same in future.

It is our privilege to have you as our valued customer and would like to thank you for your continued patronage. We look forward to a very warm and fruitful association with you.

Disclaimer:

Please feel free to speak to our call center executive on 121 (queries) and 198 (complaints or requests). You may also email us at 121 [at] airtel [dot] in.
If your requests or complaints are still unresolved, you may get in touch with our Nodal officers at 044 - 42100356 between 9:30 AM and 6:30 PM, Monday to Friday. You may also email us at nodal [dot] southabts [at] airtel [dot] in.
If you do not receive a satisfactory response from our Nodal officers, you may send an email at appellate [dot] southabts [at] airtel [dot] in or you may call at 044 ¿ 42039583 between 9:30 AM and 6:30 PM, Monday to Friday.

Chinnasamy. N
Appellate Office
airtel Telemedia Services

Queation for Delay for discussion of line Account # : 15272103

Sir

I had telephone connection details as under :
Name : Milan P Bhatt
Account # : 15272103

I would like to inform you that I had call call at your service center to cancel the above connection with immediate effect
Stating that i don't required too many connection now . Your officer had requested to avoid disconnection & tr to other friend or relative which i had refused & He told me that our officer come & collect the Instruments .

There after i had follow up the matter & every time the same request to transfer to other friend & relative & my reply is no & Every time my question is for the reason for delay & who is responsible for the payment of rent for the delayed period ???

Many tome I have to call for the reminder & letter on on inquiry the had inform me that the out found is closed & i had asked the same question that who is responsible for the payment of rent for the delayed period ???

NO REPLY OF MY QUESTION TILL DATE

yesterday i gad received phone from you office to make the Payment . I had inform the status & ask the same question
She could not answer of my question & inform me to make the payment & unless & until if i don;t make the payment then my line & rent will be continued . & you will not collect the instrument .
Further She angry & used the bed ward " Blody User "

My outstanding amount is not of the usage but the Rent amount only .(of the disputed period )

Kindly justify the the question That why should i have to pay the rent for the delay by you staff & this is not correct way to use the bed ward

kindly justify

Milan

prepaid service not work

I HAD SUBMIT MY DOCUMENT THREE TIMES YET MY PREPAID SERVICE STOPPED BY AIRTEL.

Disconnection/deregistration of airtel serviced mobno.8755530040

Dear Sir,
My son, studying at present in Dehradun, took Airtel prepaid connection on 8/7/11 after submitting all the relevant documents but all of a sudden his number has been disconnected without disclosing any reason.
I , his Bihar-Patna- based father, am much concerned as I have no other means to connect with him.
I earnestly request you to kindly restore his connection or at least apprise us with the reason for deregistering his connection so that we can do the needful and make the airtel prepaid connection alive once again.
Thanks & Regards
Anand Verma

nternet Not Working

Dear Sir/Madam,
This is to inform you that my Phone No. 40033115 My internet Not Working
CyberSol Technologies Private Limited

connection disconnected without informing any info

HI

My Airtel mobile number is 98660 65426
My connection got disconnected without informing any info to me.
currently i am in life time free incoming plan and unfortunately the card was not recharged since last 2 or 3 months.

Can you please revert back my connection and we will recharge immediately?

Thanks,
Santosh

re connection of broad band in r/o 01244234830

you are requested to activate the broadband services to the land line no 01244234830

Improper response from your custumer care executives

Dear Sir

I am using your Braodband num- 04042021457 since december 2010 onwards. In the month of May ie 13th may i had made the payment of Rs 1000 and remaining 727 need to be paid later on. But my services had been disconnecte without any proper intimation or notice either vide email /sms or phone call.

when i spoke to CC he conveyed that you need to visit any airtel outlet and make the payment as it is the case of termination your services will be resumed within 4 hrs of payment.

On saturday i went to your malakpet center and i was told as this is the case of termination you need to go to our HO ie Begumpet .

Tel me how far it is correct if that CC would haved conveyed the same thing then i would have gone to Begumpet directly. Anyway on saturday evening I make the payment of Rs 727 and i was told that services will be resumed within 4 hrs .

On sunday when i realised that i am still not getting internet then again i called your executive CC for further clarification , then i came to know that i need to submit all the documents again and it will take 7 working day to restart. Tell me is it fair even airtel people are not clear either from branch office or from HO that what are the formalities to resume an disconnect services.
and today when i again call your CC then she was saying I had already spoken to some one and you denied to submit the documents and your complain had been postponed for one more week ie 21st June 2011.

1.Tell me what should I do ?
2.Why evey one in CC is having his own openion?
3.Why you had keep us in dark ?
4.Why all the clauses had been came into picture after making the complete payment?
5. why i was not informed before termination of my services?
** I am not getting proper response from your executives they put me on hold and then they disconnect the call. Again i need to start from the begining. I want solution for same.

6. I need clarification on my all above mentioned questions.
7. If my services will not resumes in 24 hrs. I will lodge an complain in consumer court.
8. Every day I am incurring more than 30 rs while calling to your custumer care.
9

response

Use your common sense.